senior operations manager

Deliveroo

<div>
 Senior Operations Manager, Rider Performance (Middle East)
 <br/>
 <br/>
 Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Operations team is the heart of Deliveroo&mdash;ensuring our three-sided marketplace runs safely, fairly, and efficiently. From designing robust policies to navigating complex regulatory landscapes and scaling global frameworks, we solve high-stakes challenges that protect our community. If you thrive in fast-paced environments, possess strong operational grit, and want to build trust in a global brand&mdash;this is the team for you.
 <br/>
 <br/>
 We&rsquo;re looking for a
 <strong>
  Senior Operations Manager, Rider Performance
 </strong>
 to join our
 <strong>
  Middle East
 </strong>
 team. Reporting to the Director of Operations (Middle East), you will be responsible for building the frameworks and systems that ensure our rider network in the UAE, Kuwait, and Qatar operates at an elite level while helping riders optimise their earnings.
 <br/>
 <br/>
 Get to know our Operations team &mdash; what drives us, how we work, and what you can expect.
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 <br/>
 What You&rsquo;ll Be Doing
 <br/>
 <br/>
 You&rsquo;ll be joining the
 <strong>
  Middle East Rider Operations
 </strong>
 team. Operating in a hyper-growth environment, you will solve complex logistics problems by leveraging data to ensure we always have the best-performing riders on the road.
 <br/>
 <br/>
 <strong>
  Here&rsquo;s What Your Day-to-day Might Look Like
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Framework Development: Build effective, scalable, and efficient systems to centralise and manage rider performance across three distinct Middle Eastern markets.
  </li>
  <li>
   Strategic Resource Allocation: Design and recommend incentive strategies and resource plans to tackle specific performance gaps or network health issues.
  </li>
  <li>
   Performance Tracking: Monitor key metrics and "unusual" data trends, conducting deep-dives to uncover root causes and preserve the health of the logistics network.
  </li>
  <li>
   Budget Management: Work closely with the wider Rider Ops team to ensure performance initiatives and incentive structures operate within defined budgets.
  </li>
  <li>
   Stakeholder Reporting: Provide regular, concise, and high-impact updates on rider performance to senior leadership and global HQ teams.
  </li>
  <li>
   Cross-Functional Collaboration: Partner with HQ Ops, Product, and Tech to implement new features or tools that improve the experience for riders, restaurants, and customers.
   <br/>
   <br/>
  </li>
 </ul>
 What You&rsquo;ll Need to Thrive
 <br/>
 <br/>
 Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
 <br/>
 <br/>
 <ul>
  <li>
   Analytical Mastery: 6+ years of experience in data analytics, consulting, or engineering. You are highly comfortable with large datasets and proficient in SQL and Python.
  </li>
  <li>
   Problem-Solving Grit: A proven track record of solving tough, complex problems in a high-growth startup or similar fast-paced environment.
  </li>
  <li>
   Ownership Mindset: You take full responsibility for your area, demonstrating the curiosity to diagnose unusual outcomes and the drive to fix them.
  </li>
  <li>
   Process Engineering: Experience building scalable tools and structured change methodologies; you enjoy working in and refining process-driven environments.
  </li>
  <li>
   Communication &amp; Influence: Excellent stakeholder management skills, with the ability to translate complex data into clear strategic recommendations.
  </li>
  <li>
   Agility: Comfortable handling multiple high-priority workstreams simultaneously, both individually and as part of a regional team.
   <br/>
   <br/>
  </li>
 </ul>
 Why Join Us?
 <br/>
 <br/>
 At Deliveroo, You&rsquo;ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That&rsquo;s Constantly Evolving. We&rsquo;re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
 <br/>
 <br/>
 🔧
 <strong>
  Make a visible impact every day
  <br/>
  <br/>
 </strong>
 Your work directly improves experiences for customers, partners and riders.
 <br/>
 <br/>
 🌱
 <strong>
  Learn fast in an entrepreneurial environment
  <br/>
  <br/>
 </strong>
 Work close to the market with autonomy, pace and real responsibility.
 <br/>
 <br/>
 🧠
 <strong>
  Build a career, not just a role
  <br/>
  <br/>
 </strong>
 Stretch yourself, develop new skills and grow as the business evolves.
 <br/>
 <br/>
 🌎
 <strong>
  Deliver together in an inclusive culture
  <br/>
  <br/>
 </strong>
 Collaborative, values-driven teams that support how you work best.
 <br/>
 <br/>
 We aim to create a fair process that lets your skills shine&mdash;our interview typically includes 3-4 stages. Find more about how we hire here.
 <br/>
 <br/>
 Our Global Structure
 <br/>
 <br/>
 Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we&rsquo;re unlocking new possibilities as one global team.
 <br/>
 <br/>
 Diversity, Equity and Inclusion
 <br/>
 <br/>
 At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We&rsquo;re committed to fostering an environment where everyone can do their best work and feel they belong.
 <br/>
 <br/>
 We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
 <br/>
 <br/>
 If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you&rsquo;ll have the opportunity to let us know once you&rsquo;ve submitted your application. We&rsquo;ll share details on how to request support so we can ensure you have a fair and equitable experience.
 <br/>
 <br/>
 If you&rsquo;re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we&rsquo;d love to hear from you!
</div>


Senior Operations Manager - Rider Performance

McDermott

<div><p><b>Job Overview:
</b></p><p>The Senior Quality Ops Tech completes a variety of Operations assignments as needed and can complete work with a limited degree of supervision. They are an informal resource for colleagues with less Operations experience. The Senior Quality Ops Tech has developed proficiency in various analytical processes or procedures to carry out assigned tasks. They provide solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures. They directly impact the quality of the work of the team.
<br>
<br>
This position is responsible to coordinate Source Inspection Activities on the project.</p></div>
<br><div><div>Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
<br>
<br>
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.</div></div>
<br><div><p><b>Key Tasks and Responsibilities:
</b></p><ul><li>Report daily activities to supervisors throughout the project to help ensure any deficiencies are addressed accordingly
</li><li>Liaise with Assurance Specialist &mdash; Projects, Procurement Coordinator, TPI agencies, Expeditor, Supplier Inspector, Client, Certifying Authority, Package Manager, Engineering, Supply Chain Inspection Manager, PQM
</li><li>Responsible for Issuance of notification of inspection to the Client and the assigned inspector
</li><li>Ensure that all documents are approved before scheduling any Final Inspection or FA T and NCR//TQ/ etc., are closed as well
</li><li>Assist supervision in determining product conformity to customer specifications through independent inspections, daily surveillances, and tests by the Project Quality Plan
</li><li>Identify non-conformity for rectification and ensure final resolution
</li><li>Assist supervision in appraising product quality to determine conformity and non-conformity in accordance with the approved drawings and inspection &amp; test plan
</li><li>Ensure all inspection results are to be documented, and if non-conformity exists, raise documentation to establish corrective action
</li><li>Assist supervision in coordinating the interface with operations, Certifying Authority, Client, Job Sharing, personnel, and subcontractor, assuring the conformity to project specifications
</li><li>Assist supervision in performing field inspections by project specifications and scope of work as noted within the Project Quality Plan/ITPs
</li><li>Assist supervision in confirming adherence to applicable procedures and plans by effective audit and surveillance</li></ul></div>
<br><div><p><b>Essential Qualifications and Education:
</b></p><ul><li>High school diploma or degree in relevant field of study
</li><li>5+ years in quality-related discipline
</li><li>Proficient with computers and Microsoft programs such as Word, Excel, and Outlook
</li></ul><p>#LI-JG2</p></div>

Senior Quality Ops Tech

Production Resource Group

<div>Overview:
<div>
\Working as part of the Video Department, our <b>Senior Video Engineers</b> will assist the department leads in delivering quality video solutions to our clients in the Special Events, Corporate and Concert markets. Developing and delivering solution in exciting and challenging environments and against tight deadlines, our Senior Engineers drive the onsite teams to ensure excellence is achieved in all aspects of delivery.</div>
Qualifications:
<ul><li>Minimum 5+yrs experience in a similar role, with a good understanding of the live events industry.</li><li><b>
Calculation of equipment power requirements for projects</b></li><li><b>
Calculation of server output requirement, pixel counts and processor loading capacity for LED projects</b></li><li><b>
Calculation of server output requirement, pixel counts, Lux levels and blends for projection</b></li><li>
Experience working and operating on large scale specials events, concert and the corporate event environments.
</li><li>Computer skills, including all Microsoft Office applications is essential.</li><li>
Excellent understanding of Network Architecture, Projection, Camera and Media Server systems.</li><li>
Installation, configuration and dismantle of LED Technology</li><li>
Must display a positive attitude both in the warehouse and on-site.</li><li>
Methodical and analytical approach to work with good fault-finding skills.</li><li>
Excellent oral and written communication skills.</li><li>
Ability to cope well under pressure and capable of working to deadlines.</li><li>
High level of accuracy and attention to detail.</li><li>
Self-motivated and able to work under own initiative as well as part of a team.</li><li>
Reliable with good time keeping record and committed to personal development.</li><li>
Actively demonstrate and promote safe working methods / safe lifting practices.</li><li>
Ability to maintain a safe, clean and hazard-free environment.</li><li>
Ability to understand and comply with the Company&rsquo;s Health and Safety Rules.
</li><li>Employees are expected to ensure that the Company&rsquo;s policies, procedures and obligations are adhered to in carrying out all duties</li><li>
Emphasis will be placed on the PRG Company values</li><li>
Fluency in English, both written and oral is essential</li><li>
Full clean driving license</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Core Responsibilities</b></h3><p><b>
Health &amp; Safety:</b> Ability to maintain a safe, clean and hazard-free environment and understand and comply with the Company&rsquo;s Health and Safety Rules. Ensure any issues are reported accordingly.</p><p><b>
Communication:</b> Ability to follow and constructively work alongside others as required, contributing towards team efficiency and the betterment of the business.</p><p><b>
Attitude:</b> A positive attitude gets the work done and motivates others to do the same without dwelling on the challenges that inevitably come up in the job. A positive attitude is something that is most valued by supervisors and co-workers, and that also makes the job more pleasant and fun to go to each day.</p><p></p><p><b><br>
APPLICANTS THAT DO NOT HAVE PREVIOUS OR CURRENT EXPERIENCE WORKING WITHIN THE LIVE EVENTS INDUSTRY WILL NOT BE CONSIDERED FOR THIS POSITION.</b></p>
Responsibilities:
<div>
Video Technology</div><ul><li>
Work as part of the team in the design, preparation, installation and operation of all video equipment.</li><li>
Maintaining and updating technical documentation regularly</li><li>
Ensure equipment software is current and licenses are obtained as required</li><li>
Ensure an acceptable working pace is maintained in the department</li><li>
Identify common faults within the prep process and report to the Video Operations Manager
</li><li>Testing new and repaired hardware and software before full-scale installation</li><li>
Safety label and store customer content</li><li>
Inform the Video Operations Manager of any shortages of equipment / consumables for forthcoming jobs</li><li>
Support the department with routine maintenance and repair of equipment where needed</li><li>
Ensure the Company&rsquo;s quality standards are maintained at all times</li><li>
Keep up to date with the latest technology within the department</li><li>
Ensure all equipment the Senior Video Engineer is responsible for is ready to work as it is required to during the event and undertake a responsibility for show operating</li><li>
Faulty / Damaged equipment to be clearly marked and Video Operations Manager / Operations Manager / Service Manager notified of this at the earliest opportunity.</li><li>
Ensure correct equipment entry onto the equipment rental software, WinHits, including barcodes.</li><li>
Support the Video Operations Manager with routine maintenance to ensure the equipment is kept in a good, safe and efficient working condition.
</li><li>Attend production and site meetings as required</li></ul></div>

Senior Video Engineer (Live Events | Middle East)

MAX PLUS ADVERTISING L.L.C

<p><b>Job Title:</b> Senior Production Manager &ndash; Exhibition &amp; Events<br/><b>Company:</b> Maxplus Exhibition &amp; Events LLC<br/><b>Location:</b> Dubai, UAE<br/><b>Job Type:</b> Full-time</p><p><b>Job Summary:</b><br/>Maxplus Exhibition &amp; Events is looking for a highly experienced <b>Senior Production Manager</b> with strong exhibition industry expertise to lead and manage the complete production and project execution process. The candidate will oversee multiple projects, manage teams and coordinators, ensure on-time delivery, and optimize internal workshop and production systems for smooth operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage end-to-end production of exhibition stands and event projects</li><li>Oversee multiple projects simultaneously and ensure timely delivery</li><li>Lead and coordinate carpentry, painting, acrylic, graphics, and installation teams</li><li>Distribute projects and tasks to coordinators and supervisors</li><li>Plan production schedules and workflow across departments</li><li>Ensure effective use of in-house facilities and resources</li><li>Develop strategies to improve efficiency and smooth current operations</li><li>Monitor quality standards and technical accuracy</li><li>Coordinate with project managers, designers, and management</li><li>Troubleshoot production and site challenges</li></ul><p><b>Requirements:</b></p><ul><li>7+ years UAE experience in exhibition production management</li><li>Strong knowledge of exhibition stands, fabrication, and installation processes</li><li>Proven ability to manage multiple projects and teams</li><li>Strong technical and workshop production knowledge</li><li>Leadership and operational planning skills</li><li>Ability to streamline workflow and improve systems</li><li>UAE exhibition industry experience mandatory</li></ul><p><b>How to Apply:</b><br/>Direct to Indeed or<br/>WhatsApp: +971 54 444 0103</p><p>Job Type: Full-time</p><p>Pay: AED7,000.00 - AED12,000.00 per month</p>

Senior Production Manager – Exhibition & Events

Preeminent Properties

<p>We are a boutique real estate company with a solid footprints in the Middle East, Europe and Asia. We are scaling up the sales operations</p><p>Italian Real Estate Agent</p><p>Benefits:</p><p>Salary plus Commission</p><p>Visa, Medical Insurance, In-house RERA training, Sales management skills development</p><p>Comprehensive marketing &amp; administrative support: Two HIGH BUDGET marketing campaigns each month, supplemented with Roadshows</p><p>Career growth:</p><p>Clear path to Senior Advisor &rarr; Team Leader &rarr; Manager &rarr; Senior Manager</p><p>Work-life balance, rewards &amp; recognition</p><p>Positive, and collaborative work environment</p><p>Qualification:</p><p>Strong background in real estate sales</p><p>Excellent communication &amp; negotiation skills</p><p>Proven sales track record, consistently meeting/exceeding targets</p><p>Solid knowledge of the Dubai real estate market</p><p>Self-motivated, able to work both independently &amp; within a team</p><p>If you&rsquo;re ambitious, driven, and ready to grow your real estate career, we want to hear from you!</p><p>Apply now and take the next step with us</p><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED4,000.00 per month</p>

Italian Real Estate Agents

<p>We are a boutique real estate company with a solid footprints in the Middle East, Europe and Asia. We are scaling up the sales operations</p><p>German Real Estate Agent</p><p>Benefits:</p><p>Salary plus Commission</p><p>Visa, Medical Insurance, In-house RERA training, Sales management skills development</p><p>Comprehensive marketing &amp; administrative support: Two HIGH BUDGET marketing campaigns each month, supplemented with Roadshows</p><p>Career growth:</p><p>Clear path to Senior Advisor &rarr; Team Leader &rarr; Manager &rarr; Senior Manager</p><p>Work-life balance, rewards &amp; recognition</p><p>Positive, and collaborative work environment</p><p>Monday to Friday : 10am - 6pm</p><p>Qualification:</p><p>Strong background in real estate sales</p><p>Excellent communication &amp; negotiation skills</p><p>Proven sales track record, consistently meeting/exceeding targets</p><p>Solid knowledge of the Dubai real estate market</p><p>Self-motivated, able to work both independently &amp; within a team</p><p>If you&rsquo;re ambitious, driven, and ready to grow your real estate career, we want to hear from you!</p><p>Apply now and take the next step with us</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED5,000.00 per month</p>

German Real Estate Agents

<div><b>JOB OVERVIEW</b><div></div><div><b><br>
The </b><b>Executive Assistant &amp; Office Manager</b><b> plays a key role in ensuring the efficiency of the </b><b>Senior Management Team </b><b>through proactive correspondence management, effective diary scheduling, and administrative support. The role involves planning and prioritizing tasks, managing monthly reports and presentations under tight deadlines, and coordinating with senior management and functional teams for data collection and office operations.</b><div><div><div><b>
The role also includes coordinating various office functions such as the mailroom, cafeteria, fitness center, and general administration to ensure smooth daily operations.</b></div><div></div><div><b><br>
MAIN RESPONSIBILITIES</b></div><div></div><div><div><b><br>
Country Manager</b><b> </b><b>(In the absence of the Executive Assistant to the Country Manager)</b></div></div><div><ul><li>
Carry out general executive assistant duties including typing, developing, co-coordinating and formatting presentations (PowerPoint), correspondence (Word) and spreadsheets (Excel) and ensure it is presented in the most professional manner.</li><li>
Vet all correspondence for Country Manager and draft responses or take other appropriate action.</li><li>
Organize and prepare luncheons, meetings and events as required including staff conferences, P.R. events and other, including managing travel and accommodation.</li><li>
Attend weekly management meetings and prepare minutes to be circulated to the attendees for appropriate action and follow up</li><li>
Manage Country Manager diary and ensure that all meetings are carried out as planned</li><li>
Perform general office duties, including maintaining the filing systems of the Country Manager and Senior Management team to facilitate easy retrieval and systematic organization.</li><li>
Manage the telephones of the Senior Management Team, taking messages and dealing with enquiries as appropriate to enable all callers to have a point of contact in absence of any member of the SMT. Responsible for scheduling and management of their calendar for events, employee programs, roadshows etc.</li><li>
Co-ordinate the leave and absence tracking for the SMT and ensure that all paperwork and systems are accurately completed and approved</li><li>
Provide administrative and executive support for Area Senior Managers/GMB visiting the country</li></ul></div><div><div><b>
Events &ndash; Area/Global, Sales, HR</b></div></div><div><ul><li>
Play an integral part in supporting the Marketing team for events including organizing and coordinating with customers</li><li>
Point of contact for customers &amp; Coordinating with suppliers. Available at events to greet VIP customers and support with co-ordination</li><li>
Support Area/Global on locally organized events such as CBRs, MEEG, Functional meetings, Events etc</li><li>
Providing support to the HR team for employee events linked to SMT roadshows. Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly. Liaising with HR &amp;other departments for approvals</li><li>
Providing support for co-ordination of travel arrangements/hotels for CIM big bang events</li></ul></div><div><div><b>
Customer Service</b></div></div><div><ul><li>
Handling Customer complaints escalated to the Country Manager</li><li>
Communication with Customers</li><li>
Coordinating and follow up with CS, Operation and Sales. Ensure proper feedback is given to customers</li></ul></div><div><div><b>
Other Departments</b></div></div><div></div><div><br>
<ul><li>
Stationary project : Design, Plan, implement, coordinate &amp; manage the process , Maintain &amp; Replenish inventory, Check stock to determine Inventory levels, Control costs, keep record &amp; file.</li><li>
Office Assistant: Allocate responsibilities &amp; tasks, Managing performance, Training &amp; Development, scheduling, coaching.</li><li>
Meeting rooms: Set up standards &amp; policies, schedule, Booking system process and coordinate.</li><li>
Managing and scheduling of Employee Transportation Service</li><li>
Management of the Mailroom administrator and mailroom services ensuring service is as per standards and coverage during leave</li><li>
Work with the facilities team</li></ul></div><div><div><b>
Customers</b></div></div><div></div><div><ul><li>
Point of Contact at DHL Events to ensure that Customer requirements are met.</li></ul></div><div></div><div><div><b><br>
Suppliers</b></div></div><div><ul><li>
Coordinate between various suppliers to get the best deal for DHL along with Procurement</li><li>
Negotiation and coordinate the best deal along with Procurement</li><li>
Manage the indoor catering team</li><li>
Manage the Fitness Centre Supplier and Instructors including scheduling of classes etc</li><li>
Procure required furniture and fitness equipment for the Meydan office</li></ul></div><div></div><div><b><br>
DUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS</b></div><div></div><div><div><b><br>
Education:</b></div></div><div><ul><li><div>
Bachelor&rsquo;s degree in Business Administration, Management, Communications, or a related field.</div></li></ul></div><div><div><b>
Experience:</b></div></div><div><ul><li><div>
3-5 years of experience in an Executive Assistant or Office Management role supporting senior leadership.</div></li></ul></div><div><ul><li><div>
Prior experience in multinational or matrix organizations is an advantage.</div></li></ul></div><div><ul><li><div>
Experience handling confidential information and managing office functions/events.</div></li></ul></div><div><div><b>
Technical Skills:</b></div></div><div><ul><li><div>
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</div></li></ul></div><div><ul><li><div>
Familiarity with calendar management tools and travel booking platforms.</div></li></ul></div><div><ul><li><div>
Experience with internal systems such as SAP (advantageous but not essential).</div></li></ul></div><div><div><b>
Administrative &amp; Organizational Skills:</b></div></div><div><ul><li><div>
Strong organizational and time management skills with the ability to handle multiple priorities under pressure.</div></li></ul></div><div><ul><li><div>
Excellent planning skills for events, meetings, and executive schedules.</div></li></ul></div><div><div><b>
Communication &amp; Interpersonal Skills:</b></div></div><div><ul><li><div>
Strong written and verbal communication skills in English.</div></li></ul></div><div><ul><li><div>
Professional demeanor with the ability to interact effectively with internal and external stakeholders at all levels.</div></li></ul></div><div><div><b>
Personal Attributes:</b></div></div><div><ul><li><div>
High level of discretion and confidentiality.</div></li></ul></div><div><ul><li><div>
Proactive problem-solver with attention to detail.</div></li></ul></div><div><ul><li><div>
Flexible, adaptable, and able to work independently or in a team.</div></li></ul></div><div><div><b>
Desirable:</b></div></div><div><ul><li><div>
Certification or diploma in Executive Assistance or Office Management.</div></li></ul></div><div><ul><li><div>
Experience coordinating travel, events, or high-level meetings across regions.</div></li></ul></div></div></div></div></div>

Executive Assistant & Office Manager (Emirati Only)

Explore 1951+ Senior operations manager in Dubai this March. Find roles across top companies and apply now to boost your career.