sales manager

operations manager

operations executive

operations supervisor

senior project manager

senior operations manager

Guildhall

The Role
 We are seeking a highly experienced Senior Operations Manager to take full ownership of operational strategy, performance, and execution for a fast-growing online retail / e-commerce platform expanding into the UAE market. This leadership role is pivotal in shaping the operational foundation, driving scalability, and ensuring seamless end-to-end customer experience during a major phase of regional growth. Key Responsibilities: - Provide strategic leadership across all operational domains, including order lifecycle management, logistics, supply chain, customer service, and vendor operations. - Architect and implement robust operational frameworks, processes, and SOPs that support large-scale growth and operational excellence. - Lead, inspire, and develop high-performing teams across multiple functions, ensuring alignment with organizational goals and performance standards. - Oversee operational P&L elements, budget planning, forecasting, and resource optimization. - Establish, track, and continuously refine key performance metrics to ensure operational efficiency, service quality, and customer satisfaction. - Partner closely with executive leadership to drive strategic initiatives, market expansion plans, and business transformation projects. - Strengthen end-to-end supply chain capabilities, optimize inventory flow, and enhance last-mile delivery performance. - Identify operational risks, implement mitigation strategies, and drive long-term solutions that improve productivity and resilience. - Champion the adoption of new technologies, digital tools, and automation to elevate operational performance. - Ensure compliance with UAE regulations, industry standards, and best practices in e-commerce operations.
 
Requirements
 <ul>
<li>7+ years of proven experience in senior operations roles within e-commerce or online retail. - Strong command of UAE’s digital commerce landscape, customer behaviour, and logistics ecosystem. - A natural leader who thrives in fast-paced, high-growth environments. - Skilled in scaling operations, building teams, and establishing structure in evolving businesses. - Excellent communicator with strong stakeholder management capability. - Must be fluent in English and Arabic - Currently based in the UAE</li>
</ul>
About the company
 Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region. With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific. Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services. Guildhall is the partner of choice.

Senior Operations Manager

Enova by Veolia

<div>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Provide inputs to the development of the overall division strategy and participate in developing the business unit strategy in line with the vision, mission, and business objectives of the company.
 </li>
 <li>
 Deliver the Facilities Management strategy while ensuring contractual commitments are successfully met.
 </li>
 <li>
 Manage the effective achievement of the business unit&rsquo;s objectives through leading the Facilities and Operations team in the assigned project, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates&rsquo; and the business unit&rsquo;s performance.
 </li>
 <li>
 Contribute and assist the director of operations in defining an optimum structure for the business unit/ division so that resources are optimally utilized, and communication takes place in an efficient manner.
 </li>
 <li>
 Recommend and oversee the budget for the business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.
 </li>
 <li>
 Lead and manage the Facilities Management function while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all the unit activities are carried out in an efficient and effective manner to meet and exceed unit objectives.
 </li>
 <li>
 Discuss &ldquo;Side-Specific-Budgets&rdquo; with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers&rsquo; budgeting is as appropriate and as accurate as possible.
 </li>
 <li>
 Develop and monitor SLAs for the assets, and ensure that they are aligned to service delivery, client expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.
 </li>
 <li>
 Monitor service delivery performance and lead the evaluation of suppliers&rsquo; performance to ensure the selection of appropriately qualified service providers at the optimum price in order to deliver the expected quality of service.
 </li>
 <li>
 Monitor resource utilization to ensure that the right number and talent is available for running operations (projects, civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.
 </li>
 <li>
 Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the facilities (including maintenance to audio visual equipment, BMS, chillers, generators, HVAC, IT, etc.).
 </li>
 <li>
 Attend all coordination meetings with the tenants and contractors to discuss the progress of the fit out works and collect the required documentation, carry out an overall inspection after the completion of the fit out works, prepare the snag list to for the tenant, and follow up on all rectification works needed.
 </li>
 <li>
 Monitor the request for quotations and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.
 </li>
 <li>
 Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees&rsquo; availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.
 </li>
 <li>
 Manage customers&rsquo; expectations through clear communication and transparent work attitude in order to be consistent and to develop strong customer relationships.
 </li>
 <li>
 Receive escalated problems and complaints from the Call Centre and ensure that the necessary support and maintenance work is provided to customers in a timely fashion in order to resolve customers&rsquo; issues (pertaining to cooling, power, ventilation, plumbing, etc.) and maintain their high levels of satisfaction.
 </li>
 <li>
 Escort customers on daily tours within the premises/ facilities, listen to any feedback or complaints they might have, and delegate any work needed to the subordinates in order to provide customers with the necessary civil, mechanical, electrical, etc. support and maintenance support.
 </li>
 <li>
 Provide technical advice to customers and represent customers in technical interfaces with third parties (such as dealing with contractors conducting any construction work on premises while ensuring that they are delivering according to the agreement) as well as furnish customers with technical advice on improvement opportunities (such as reducing utility consumption and bills) in order to increase CSR awareness and contribute in achieving a greener environment.
 </li>
 <li>
 Manage the implementation and improvement of policies, guidelines, and processes for contract management and administration to ensure standards are set so that all business requirements are fulfilled while delivering a quality service to customers in line with the corporate strategy.
 </li>
 <li>
 Manage the process of revising contracts&rsquo; scope of work, renewing the contract while recommending changes, conducting pricing, and negotiating the contract with the customer while coordinating the Terms &amp; Conditions of the contract with the Legal department to ensure alignment with internal policies and any external laws and regulations.
 </li>
 <li>
 Lead and monitor the subcontracting of works (such as fire systems, gas, emergency lighting, vertical transportation, water treatment, tank cleaning, etc.), ensure that subcontractors fulfil their duties in an accurate manner and as per the agreed upon contractual clauses, and manage subcontractors&rsquo; evaluations and negotiations while ensuring that chosen subcontractors are approved by the relevant authorities to guarantee compliance with the regulatory framework (such as any approvals needed from the Civil Defense Department for fire-fighting systems).
 </li>
 <li>
 Ensure effective planning and implementation of HSEEQ inspections and audits in order to meet regulatory requirements and company standards.
 </li>
 <li>
 Monitor physical and documentation audits being conducted on subcontractors to ensure that work is being conducted properly and that customers are being served with the highest quality standards, and take the necessary actions upon the detection of unreported/ undisclosed variations and/ or poor performance to safeguard the company against any liabilities.
 </li>
 <li>
 Lead the audits of staff, customers, and suppliers to gather feedback and monitor satisfaction in order to improve the operations and facilities management services the company provides.
 </li>
 <li>
 Develop and ensure the implementation of division policies, procedures, and controls covering all areas of activity so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service.
 </li>
 <li>
 Ensure compliance to all relevant quality, health, safety, and environmental management policies, procedures, and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/ service and a responsible environmental attitude.
 </li>
 <li>
 Ensure corrective actions and preventive actions issued by the HSEEQ department are implemented, update the HSEEQ department about the progress of the implementation.
 </li>
 <li>
 Ensure the legionella reporting is timely sent to HSEEQ department.
 </li>
 <li>
 Ensure the HIRAs are finalized and yearly updated, with support of the HSEQ department.
 </li>
 <li>
 Ensure the risk control measures arising from the HIRA are properly implemented.
 </li>
 <li>
 Ensure availability of MS and RA
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications, Experiences, Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Electrical or Mechanical Engineering, preferably with a Master&rsquo;s degree in Management or Facilities Management; CMMS knowledge is also preferable
 </li>
 <li>
 10 &ndash; 12 years&rsquo; experience in operations management including 5 years in a managerial role; exposure to Maintenance and Facilities Management in hospitality projects.
 </li>
 </ul>
 
 
</div>

Chapter 2

<div>Location: Dubai (able to travel to factories/warehouses) | Reports to: Founder &amp; CEO
The Role
mileoff is building the future of women&rsquo;s running wear &mdash; highly functional, beautifully designed, and with performance at the heart. We&rsquo;re looking for someone to take full ownership of product development, manufacturing, forecasting and supply chain operations. You&rsquo;ll wear many hats, design, production, and logistics, ensuring our collections launch on time, on budget, and to the highest standard. This is a hands-on role for someone who thrives on detail, deadlines, and problem solving, but who is also extremely creative and innovative and wants to make an impact on a brand that&rsquo;s scaling fast.
What you&rsquo;ll do
Product Development
Partner with freelance designer to translate concepts into final CADs and tech packs.
Liaise with factories on sampling; manage the approval process (fit sessions, revisions, lab dips, wear tests).
Oversee size grading and final specs to guarantee consistency across styles and sizes.
Build and own the seasonal product development critical path, proactively flagging risks and bottlenecks.
Source fabrics, trims, packaging, and innovations that differentiate mileoff&rsquo;s product line.
Track product costing, lead times, and margins to support commercial decision-making.
Supply Chain &amp; Logistics
Manage communication with global suppliers and factories (China, Portugal, others).
Oversee production timelines, MOQs, and raw material orders.
Forecast demand, stock management and coordinate inbound shipments with 3PL
Sync production timelines with marketing launches to ensure smooth drops.
Anticipate and troubleshoot supply chain risks (delays, shortages, compliance).
Support sustainability initiatives and factory vetting.
You might be a fit if&hellip;
7+ years in product development and supply chain for sportswear or performance wear.
Proven track record managing critical paths, product costing, and factory relationships.
Comfortable leading fit sessions and technical conversations with suppliers.
Strong sourcing knowledge (fabrics, trims, packaging, compliance).
Excel at building systems and processes in a fast-paced, high-growth environment.
Passion for running/fitness and an eye for performance wear innovation is a must.
Why this role matters
Product is everything for us and we want someone who can obsess over it all day, everyday. You&rsquo;ll work with
the founder&rsquo;s creative vision and together turn this into a reality, all with the aim of making the best
performance running wear for women. Being one of the</div>

Senior Product & Operations Manager

GESCO Contracting

Job Title: Head of Operations &ndash; MEP / Operations Manager &ndash; MEP Location: Dubai Projects: Villas &amp; High-Rise Building ProjectsWe are seeking a highly experienced and strategic Head of Operations &ndash; MEP / Operations Manager &ndash; MEP to lead and oversee our MEP operations across large-scale villa and high-rise building projects in the UAE. The ideal candidate must possess extensive UAE market experience, strong leadership capabilities, and a proven track record in managing multi-project operations at a senior management level.Key Responsibilities<ul><li>Lead overall MEP operations, ensuring successful delivery of villa and high-rise projects across the UAE.</li><li>Develop and implement operational strategies, policies, and procedures to enhance efficiency, quality, and profitability.</li><li>Oversee project planning, execution, monitoring, and control to ensure adherence to timelines, budgets, and specifications.</li><li>Manage and mentor senior project managers, engineers, and site teams.</li><li>Coordinate with clients, consultants, subcontractors, and authorities to ensure smooth project execution and compliance.</li><li>Ensure compliance with UAE regulations, local authority approvals, HSE standards, and quality management systems.</li><li>Monitor financial performance, cost control, risk management, and resource allocation across projects.</li><li>Provide regular operational and performance reports to top management and stakeholders.</li></ul>Candidate Requirements<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering (Master&rsquo;s Degree preferred).</li><li>Minimum 30 years of total professional experience in MEP contracting.</li><li>At least 25 years in senior managerial roles within the MEP industry.</li><li>Minimum 5 years of UAE experience in a similar position (Head of Operations / Operations Manager &ndash; MEP).</li><li>Strong hands-on experience in villa and high-rise building projects in the UAE.</li><li>In-depth knowledge of UAE construction practices, authorities, and MEP standards.</li><li>Proven leadership, decision-making, and stakeholder management skills.</li><li>Excellent communication, planning, and organizational abilities.</li></ul>Job Type: Full-timePay: AED40,000.00 - AED50,000.00 per month

MEP Operations Manager / Head of Operations

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We&rsquo;re looking for a Senior Operations Manager to join the team and focus on growing our Local shops business, which is the region&rsquo;s biggest grocery aggregator enabling millions of consumers to order and get products from their favorite stores delivered to their homes.
What&rsquo;s On Your Plate?<ul><li>
Managing the full operations end to end (team operations, 3pl management, vendor management, picker management, property/asset management, operational standards, expense control).</li><li>
Stock management: Ensure correct processes, policies and proper management of store data to ensure only products available in the store are present on the app.</li><li>
Picker process: Ensure efficient and correct pick and pack process and service level (picking up the correct item/quantity) &amp;amp; proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.</li><li>
3PL personal management: hiring and managing strong 3PL partners who provide and manage manpower to improve our overall in-store operations.</li><li>
Property / Asset Management: Proper management of the property and facility, plus asset management and tracking.</li><li>
Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency.</li><li>
Managing Productivity, work standards, and development of store staff.</li><li>
Monitoring and managing the store costs VS budget for the section.</li><li>
Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).</li><li>
Monitoring the financial and operational performance of each store and initiating required actions for improvement.</li><li>
Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.</li><li>
Developing action plans with the department manager to address weak areas in need of improvement.</li><li>
Instituting training and developmental programs for staff and monitoring effective implementation.</li><li>
Monitoring product range availability according to selected store product range.</li><li>
Develop preventive and regular maintenance plans.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
You have at least 10+ years of experience in progressive development and management/consulting of physical logistics or warehousing fulfillment processes, matured by working for large retailers, in an international setting. If you have worked for a fulfillment, operations, e-commerce, FMCG retail business it is a plus.</li><li>
You have built teams and led cross-functional projects at scale.</li>
You are very detail-oriented, structured, and know how to prioritize <li>- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>
You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>
You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>
Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>
Language skills: Fluent English and Arabic would be highly advantageous.</li></ul></div>

Sr. Manager Operations - Local Shops

Autolink Contracting Co.

Autolink Contracting LLC (ALC) is seeking an experienced Operations Manager to lead and oversee the company's construction operations in Dubai. The Operations Manager will be responsible for ensuring efficient project delivery, regulatory compliance, resource optimization, and operational excellence across all sites. The candidate must have a strong background in residential building construction (G+Unlimited), with proven experience managing G+unlimited projects. Key Responsibilities <ul> <li>Lead and manage overall construction operations across multiple sites.</li> <li>Ensure projects comply with Dubai authority requirements including DDA, DM, DEWA, DCD, RTA, Trakhees, and master developers.</li> <li>Oversee project planning, execution, monitoring, and handover in collaboration with project managers and site teams.</li> <li>Establish and implement operational systems, processes, and best practices.</li> <li>Coordinate with internal departments (Commercial, Procurement, Finance, HR, HSE, etc.) for smooth operations.</li> <li>Build and maintain strong relationships with consultants, subcontractors, and authorities.</li> <li>Ensure proper allocation of manpower, equipment, and materials.</li> <li>Monitor budgets, control costs, and track financial performance.</li> <li>Identify operational risks and develop mitigation strategies.</li> <li>Promote high standards of safety, quality, and timely delivery.</li> <li>Provide regular performance and progress reports to the Managing Director (MD).</li> </ul> Qualifications & Experience <ul> <li>Bachelor's Degree in Civil Engineering / Construction Management (Master's preferred).</li> <li>12-15 years of construction industry experience, with at least 5 years in a senior operations/project management role in Dubai.</li> <li>Proven track record in managing residential and high-rise projects (G+unlimited).</li> <li>Strong knowledge of Dubai's construction regulations, authority procedures, and master developer requirements.</li> <li>Excellent leadership, organizational, and decision-making skills.</li> <li>Ability to manage multiple projects and teams simultaneously.</li> <li>Strong financial and contractual awareness.</li> <li>UAE Driving License required.</li> <li>Why Join Us?</li> <li>Autolink Contracting LLC (ALC) brings extensive expertise from Qatar's landmark projects, including FIFA World Cup 2022 stadiums, Lusail City, Corniche developments, and major infrastructure works. With the support of its sister concern Wadan Developments, ALC is establishing a strong presence in the UAE construction sector, offering professionals the opportunity to contribute to ambitious projects and grow with the company.</li> </ul>

Head of Operations

Dept Data

Operations DirectorThe Operations Director is responsible for overseeing the daily operations of the company ensuring efficiency quality service and cost-effective management of resources. This leadership role involves strategic planning process optimization and collaboration with various departments to achieve organizational goals.Responsibilities<ul><li>Develop and implement operational strategies aligned with company objectives.</li><li>Manage and optimize operational processes to improve efficiency and productivity.</li><li>Lead mentor and develop the operations team to achieve high performance.</li><li>Oversee budgeting forecasting and resource allocation.</li><li>Ensure compliance with industry regulations and company policies.</li><li>Collaborate with other departments to support business growth and customer satisfaction.</li><li>Monitor key performance indicators and prepare reports for senior management.</li><li>Identify risks and implement mitigation strategies.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration Operations Management or related field; Master's degree preferred.</li><li>Proven experience in an operations leadership role preferably at a senior level.</li><li>Strong understanding of operational procedures and best practices.</li><li>Experience with budgeting forecasting and financial management.</li><li>Excellent leadership and team management skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Exceptional communication and interpersonal skills.</li></ul>Skills<ul><li>Strategic Planning</li><li>Process Improvement</li><li>Budget Management</li><li>Team Leadership</li><li>Project Management</li><li>Risk Management</li><li>Data Analysis</li><li>Regulatory Compliance</li><li>Change Management</li><li>Cross-functional Collaboration</li></ul>SkillsStrategic Planning, Process Improvement, Budget Management, Team Leadership, Project Management, Risk Management, Data Analysis, Regulatory Compliance, Change Management, Cross-functional Collaboration, Supply Chain, Process Optimization,Strategic Planning & Execution,Budgeting & Financial Forecasting,Regulatory & Policy Compliance,Resource Allocation & Utilization,Cost Reduction & Efficiency Improvement,Continuous Improvement Culture Building,Conflict Resolution & Mediation Skills,Decision-Making & Problem-Solving,Supply Chain & Logistics Coordination,Continuous Improvement Culture Building,Conflict Resolution & Mediation Skills,Business Continuity Planning

Operations Director

Explore 4158+ Senior operations manager in Dubai this January. Find roles across top companies and apply now to boost your career.

4158 senior operations manager jobs IN Dubai

Senior Operations Manager

Senior Operations Manager

Senior Product & Operations Manager

MEP Operations Manager / Head of Operations

Sr. Manager Operations - Local Shops

Head of Operations

Operations Director