business development manager Jobs in Dubai

business development manager

sales manager

project manager

hr manager

operations manager

senior operations manager

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Role
 
 
 
 Careem Quik is redefining the grocery experience across the region by offering ultra-fast delivery of everyday essentials. We are now seeking a highly capable and quality-obsessed Senior Manager - Quality to bring our ultra-fresh value proposition to life. This role is critical to ensuring we source, handle, and deliver the best fresh Fruits &amp; Vegetables (F&amp;V) in the market with a zero-defect ambition.
 
 
 You will act as the guardian of freshness, translating quality expectations into operational execution across our grocery dark stores, supply chain, and last-mile delivery network.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Freshness &amp; Quality Leadership
 </li>
 <li>
 Own and implement the end-to-end strategy for delivering consistently high-quality F&amp;V to Careem Quik customers.
 </li>
 <li>
 Define freshness standards, product quality guidelines, and visual/physical parameters for F&amp;V.
 </li>
 <li>
 Benchmark against global best practices in fresh produce and tailor solutions to the local context.
 </li>
 <li>
 Supplier and Product Quality Control
 </li>
 <li>
 Lead supplier audits and establish strict inbound quality checks at point of receiving.
 </li>
 <li>
 Collaborate with procurement and commercial teams to continuously improve supplier quality performance.
 </li>
 <li>
 Identify product-level issues and drive corrective/preventive actions with suppliers.
 </li>
 <li>
 Zero Defect Operations
 </li>
 <li>
 Design and enforce a robust Quality Assurance (QA) framework at our warehouses and dark stores.
 </li>
 <li>
 Implement defect tracking systems, root cause analysis tools, and feedback loops to address product and process failures.
 </li>
 <li>
 Develop a proactive quality culture with store staff, riders, and pickers through regular training, SOPs, and scorecards.
 </li>
 <li>
 Customer Experience &amp; Product Refunds
 </li>
 <li>
 Track and analyze customer complaints and refund reasons related to freshness or product defects.
 </li>
 <li>
 Create initiatives to reduce claims and build trust in our F&amp;V value proposition.
 </li>
 <li>
 Work closely with Customer Care and Product teams to close the loop and prevent recurrence.
 </li>
 <li>
 Data &amp; Continuous Improvement
 </li>
 <li>
 Use data-driven insights to track quality KPIs (e.g., defect rate, return reasons, freshness ratings).
 </li>
 <li>
 Regularly review SKU-level performance and identify opportunities to replace, enhance, or delist underperforming items.
 </li>
 <li>
 Lead pilots and experiments that raise the bar on freshness and satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 7+ years of experience in quality management in FMCG, grocery retail, or food distribution, with a focus on fresh and ultra-fresh produce
 </li>
 <li>
 Strong understanding of supply chain and operations in perishable product handling
 </li>
 <li>
 Proven track record of designing and scaling QA programs in high-growth or startup environments
 </li>
 <li>
 Analytical mindset with a strong ability to interpret data and derive actionable insights
 </li>
 <li>
 Excellent stakeholder management and communication skills
 </li>
 <li>
 Passion for operational excellence and continuous improvement
 </li>
 </ul>
</div>

Senior Operations Manager - Quality

Binance

<div><div>Binance is a leading global blockchain ecosystem behind the world&rsquo;s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.</div>
<h3 class="jobSectionHeader">Responsibilities</h3><ul><li>
Lead and oversee daily operations across [functions, e.g., business operations, customer operations, risk, compliance, technical services].</li><li>
Design, implement, and improve scalable processes and workflows to support growth of the middle office function</li><li>
Collaborate with cross-functional teams (Product, Finance, Risk, Tech, Customer Success) to ensure smooth execution of projects.</li><li>
Monitor operational KPIs, generate insights, and present recommendations to senior leadership.</li><li>
Identify and mitigate operational risks to ensure compliance with internal policies and external regulations.</li><li>
Drive automation, tooling, and system improvements to enhance efficiency and accuracy.</li><li>
Mentor and support junior team members, fostering a culture of accountability and excellence.</li><li>
Act as a key decision-maker for high-impact operational matters.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Bachelor&rsquo;s degree in Business, Operations, Finance, or related field; MBA preferred.</li><li>
7+ years of relevant experience in operations, business management, or strategy (preferably in [industry, e.g., fintech, payment]).</li><li>
Proven track record of building and scaling operational processes in a fast-paced environment.</li><li>
Strong analytical, problem-solving, and project management skills.</li><li>
Excellent communication and stakeholder management abilities.</li><li>
Comfortable working with data, tools, and systems.</li><li>
Demonstrated leadership skills with the ability to influence and drive results across teams.</li></ul><div>
Why Binance</div><ul><li>Shape the future with the world&rsquo;s leading blockchain ecosystem</li><li>Collaborate with world-class talent in a user-centric global organization with a flat structure</li><li>Tackle unique, fast-paced projects with autonomy in an innovative environment</li><li>Thrive in a results-driven workplace with opportunities for career growth and continuous learning</li><li>Competitive salary and company benefits</li><li>Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)</li></ul><div></div><div> 
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.</div><div>
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.</div></div>

Senior Operations Manager, Fiat Payment

Big Fish Recruitment

The Role
 We are currently seeking a Senior Operations Manager for an FM Service provider based in Dubai, UAE. The role will oversee and manage all Facilities Management operations across multiple sites, ensuring that all hard and soft services are delivered efficiently, safely, and to the highest standards in line with client and regulatory expectations. Candidates should have an Engineering degree and experience working with an FM service provider managing a large blue collar workforce.
 
Requirements
 <ul>
<li>Bachelor’s degree in Engineering - Experience in handling Facilities Management Operations for a Service Provider. - Experience managing large teams, multiple sites, and complex service contracts. - Excellent leadership, communication, and stakeholder management skills.</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Senior Facilities Operations Manager

SORS General Trading

We are actively seeking a highly experienced and skilled Operations Manager to take full ownership of our daily operations, including delivery management and scheduling. The ideal candidate will have a proven track record in managing complex operational workflows, leading teams, and driving efficiency and reliability across all operational functions.Key Responsibilities:<ul><li>Lead and manage end-to-end operations, including delivery logistics and scheduling optimization.</li><li>Take full responsibility for operational performance and act as a senior leader for the team.</li><li>Continuously improve operational systems and processes to enhance efficiency.</li><li>Ensure timely, accurate, and cost-effective delivery and distribution of goods.</li><li>Lead, mentor, and develop operational teams to achieve high performance and accountability.</li><li>Collaborate cross-functionally with procurement, sales, and customer service teams to align goals and resolve operational challenges.</li><li>Ensure compliance with relevant regulations, safety standards, and company policies.</li></ul>Requirements:<ul><li>Proven experience as an Operations Manager or senior operational role managing daily deliveries, scheduling, and customer issue resolution.</li><li>Experience in logistics, supply chain, or related fields is highly preferred.</li><li>Demonstrated ability to improve operational processes and enhance team performance.</li><li>Strong leadership, organizational, and communication skills.</li><li>Proficiency with scheduling software and route planning tools is preferred.</li><li>Ability to perform effectively under pressure and solve complex operational challenges.</li></ul>Salary:Salary will be discussed during the interview process.Interview Schedule:Interviews will begin in the first week of September 2025.Job Types: Full-time, PermanentApplication Deadline: 03/09/2025

Experienced Operation Manager

BI Hub Solution

The Duty Manager / Senior Front Office Manager is responsible for the smooth and efficient running of front office operations while also acting as the hotel's manager on duty. This role ensures that guest satisfaction, operational efficiency, team performance, and revenue opportunities are maximized. It requires strong leadership, problem-solving skills, and the ability to act with autonomy and authority.Key Responsibilities:Guest Service &amp; Front Office Operations<ul><li>Oversee day-to-day operations of the Front Office (Reception, Concierge, Bell Desk, and possibly Reservations).</li><li>Ensure seamless check-in/check-out processes and excellent guest experience.</li><li>Handle guest complaints and resolve issues in a timely and professional manner.</li><li>Maintain a visible presence in the lobby to anticipate and address guest needs.</li></ul>Duty Management Responsibilities<ul><li>Act as Manager on Duty (MOD), responsible for the entire property during assigned shifts.</li><li>Respond to emergencies and coordinate with relevant departments or external agencies when required.</li><li>Monitor safety, security, and cleanliness standards across the property.</li><li>Prepare Duty Manager reports and communicate critical issues to senior management.</li></ul>Team Leadership<ul><li>Supervise, train, and mentor front office staff, ensuring adherence to service standards and SOPs.</li><li>Schedule staffing to ensure appropriate coverage.</li><li>Conduct performance evaluations and provide feedback and coaching.</li><li>Foster a collaborative and motivating team environment.</li></ul>Revenue &amp; Financial Management<ul><li>Support front desk in upselling rooms and promoting hotel services to maximize revenue.</li><li>Monitor daily revenue reports and assist in managing departmental budgets.</li><li>Ensure proper cash handling, billing procedures, and financial controls.</li></ul>Administration &amp; Reporting<ul><li>Maintain accurate records of incidents, guest feedback, and operational issues.</li><li>Ensure compliance with brand standards, legal, and regulatory requirements.</li><li>Liaise with other departments (Housekeeping, Maintenance, F&amp;B) to ensure guest satisfaction and smooth operations.</li></ul>Qualifications &amp; Requirements:<ul><li>Degree or Diploma in Hospitality Management or related field.</li><li>Minimum 15 years of Front Office experience, including supervisory or managerial roles.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Proficient in PMS software (e.g., Opera, Fidelio) and MS Office.</li><li>Ability to work flexible shifts, including nights, weekends, and holidays.</li><li>Calm under pressure and capable of handling emergencies with professionalism.</li></ul>Job Type: Full-time

Duty Manager/Senior Front Office Manager

WorldFirst

<div>
 
 Description
 
 
 
 
 Position at WorldFirst
 
 
 
 
 Introduction
 
 
 
 Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.
 
 
 Ant International strives to become the most trusted digital services connector to achieve sustainable growth of global commerce.
 
 
 With a focus on Travel, Trade, Technology, and Talent, Ant International is committed to enhancing the digital mindset and capacities of businesses worldwide. Through fostering collaborative efforts with partners, we are driving responsible innovation and increase market accessibility for global SMEs.
 
 
 We do so across our 4 key businesses: Alipay+, Antom, WorldFirst and ANEXT Bank. This position is with WorldFirst.
 
 
 
 What You Will Be Doing At WorldFirst
 
 
 
 <ul>
 <li>
 Collaborate with local/international Product &amp; wider business teams (e.g. Legal, Compliance, Customer Service, Onboarding etc) to define, refine and implement any process improvement that delivers for customers and achieves local business goals.
 </li>
 <li>
 Leverage deep customer insight with regional commercial team to understand and define client pains and implement cross functional projects to mitigate them through our product offering.
 </li>
 <li>
 Execute recommendations by gathering business requirements which represent clients ask at large for tech builds, owning business requirements, process mapping, customer insight and project management.
 </li>
 <li>
 Gain competitors' insight on their product advantages and system capabilities, gap analysis.
 </li>
 <li>
 Set product target including PSAT rating, number of complaints, product penetration rate, automation rate, etc.
 </li>
 <li>
 Draft PRD and coordinate with engineers on building a seamless, intuitive product for your target market.
 </li>
 <li>
 Responsible for making decisions on how the account-based product expands next with missing functionalities required by the clients. Identify problems and solutions for customers and priorities.
 </li>
 <li>
 Perform analysis and operational duties to drive effectiveness across the UAE business. Support in insight &amp; analysis, preparation of materials for senior management (country manager), facilitation of key management meetings and project management.
 </li>
 <li>
 Define, lead and oversee strategic initiatives to drive growth in the UAE business, whilst retaining alignment with the company's global vision and objectives.
 </li>
 <li>
 Drive revenue growth in the UAE market, drive adoption and refinement of existing products whilst defining, launching and scaling new products.
 </li>
 <li>
 Support customer growth - formulating and implementing growth strategies based on deep customer and market insights
 </li>
 <li>
 Act as a key point of contact for a wide set of stakeholders, quickly building strong relationships and ensuring clear communication.
 </li>
 <li>
 Be the right-hand-person for your reporting manager who will be CEO of WorldFirst Middle East region.
 
 
 </li>
 </ul>
 
 What We Are Looking for at WorldFirst for this role:
 
 
 
 <ul>
 <li>
 Exceptional commercial acumen; ability to sense, define and exploit commercial opportunity.
 </li>
 <li>
 Strong analytical skills, with the ability to convert data into business insights and actions.
 </li>
 <li>
 Strong background in operational excellence, with expertise in process improvement and organizational redesign.
 </li>
 <li>
 A strategic thinker with the foresight to anticipate challenges and the expertise to develop proactive solutions.
 </li>
 <li>
 Excellent interpersonal and communication skills, capable of engaging stakeholders at all levels and a relentless commitment to quality and rigour.
 </li>
 <li>
 Experience relating to supporting businesses customers in the UAE &amp; Middle East market from a payments/financial services perspective
 </li>
 <li>
 Domain knowledge and experience across Marketplaces-Ecommerce, FX, Lending, and associated pricing models is desirable.
 </li>
 <li>
 Ability to work across organizational boundaries, dealing with ambiguity and setting up internal networks to break down barriers and improve cross functional collaboration.
 </li>
 <li>
 Ability to handle and manage a fast-paced schedule, high volume of work, produce associated deliverables within short deadlines and work within a complex governance structure.
 </li>
 <li>
 Ability to independently drive market &amp; client research and drive the end-to-end development of business requirement documents.
 </li>
 <li>
 Ability to design complete product flow, product requirement documents, coordinate with developers, designers, QA and other internal teams.
 </li>
 <li>
 Follow up the progress of project implementation.
 </li>
 <li>
 Analytical and technical acumen along with business sense that guides ROI based prioritisation.
 </li>
 <li>
 Readiness to provide insight and deliver measurable results for sophisticated products under ambiguous situations in a fast-paced environment.
 
 
 </li>
 </ul>
 
 
 Important Note:
 
 
 
 Since WorldFirst Tech &amp; Product teams are based in China, it will be preferred by us if the candidate speaks fluent Chinese, although based in UAE with above credentials.
 
</div>

Product, Strategy & Operations Manager

Fincasa Capital

Job Description &ndash; General Manager (Sales &amp; Operations)Position OverviewThe General Manager &ndash; Sales &amp; Operations is responsible for leading and managing the overall business performance, focusing on revenue growth, operational efficiency, customer satisfaction, and profitability. This role requires a strong blend of strategic vision, sales leadership, and operational management to ensure the seamless execution of business objectives.&#11835;Key Responsibilities1.&#8288; &#8288;Sales Leadership<ul><li>Develop and implement sales strategies to achieve revenue and market share targets.</li><li>Identify new business opportunities, partnerships, and channels to drive growth.</li><li>Set sales targets, monitor performance, and ensure achievement of KPIs.</li><li>Build and maintain strong relationships with key clients, partners, and stakeholders.</li><li>Provide guidance, training, and motivation to the sales team.</li></ul>2.&#8288; &#8288;Operations Management<ul><li>Oversee daily operations to ensure efficiency, quality, and service excellence.</li><li>Develop and implement policies, procedures, and best practices for smooth operations.</li><li>Monitor inventory, supply chain, logistics, and resource utilization.</li><li>Ensure compliance with company standards, legal, and regulatory requirements.</li><li>Drive operational cost-efficiency without compromising quality.</li></ul>3.&#8288; &#8288;Strategic Planning &amp; Execution<ul><li>Formulate annual business plans and budgets, aligning sales and operational strategies.</li><li>Conduct market research, competitor analysis, and identify trends to stay competitive.</li><li>Implement performance improvement initiatives to maximize profitability.</li><li>Collaborate with senior leadership to align with corporate goals.</li></ul>4.&#8288; &#8288;Team Leadership &amp; Development<ul><li>Lead, mentor, and develop cross-functional teams (sales, operations, customer service).</li><li>Foster a high-performance culture built on accountability and collaboration.</li><li>Recruit, train, and retain top talent across functions.</li></ul>5.&#8288; &#8288;Financial Management<ul><li>Monitor P&amp;L, revenue, expenses, and margins.</li><li>Optimize pricing, costs, and resource allocation to achieve profitability targets.</li><li>Provide regular performance reports and forecasts to senior management.</li></ul>&#11835;Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Sales &amp; Marketing, or related field (MBA preferred).</li><li>10+ years of experience in sales and operations management, with at least 5 years in a senior leadership role.</li><li>Strong track record of achieving sales growth and operational efficiency.</li><li>Excellent leadership, communication, and negotiation skills.</li><li>Strong business acumen with the ability to translate strategy into execution.</li><li>Experience in budget management, forecasting, and financial reporting.</li><li>Ability to work under pressure and adapt to changing market conditions.</li></ul>&#11835;Key Competencies<ul><li>Strategic thinking &amp; decision-making</li><li>Results-driven &amp; performance-oriented</li><li>Strong leadership &amp; people management</li><li>Customer-centric mindset</li><li>Analytical &amp; problem-solving skills</li><li>Effective communication &amp; relationship-building</li></ul>Job Type: Full-timePay: AED15,000.00 - AED20,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>management: 5 years (Required)</li></ul>

General Manager

Explore 3112+ Senior operations manager in Dubai this September. Find roles across top companies and apply now to boost your career.