senior operations manager

Deliveroo

<div>
 Senior Operations Manager, Rider Performance (Middle East)
 <br/>
 <br/>
 Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Operations team is the heart of Deliveroo&mdash;ensuring our three-sided marketplace runs safely, fairly, and efficiently. From designing robust policies to navigating complex regulatory landscapes and scaling global frameworks, we solve high-stakes challenges that protect our community. If you thrive in fast-paced environments, possess strong operational grit, and want to build trust in a global brand&mdash;this is the team for you.
 <br/>
 <br/>
 We&rsquo;re looking for a
 <strong>
  Senior Operations Manager, Rider Performance
 </strong>
 to join our
 <strong>
  Middle East
 </strong>
 team. Reporting to the Director of Operations (Middle East), you will be responsible for building the frameworks and systems that ensure our rider network in the UAE, Kuwait, and Qatar operates at an elite level while helping riders optimise their earnings.
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 <br/>
 Get to know our Operations team &mdash; what drives us, how we work, and what you can expect.
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 <br/>
 What You&rsquo;ll Be Doing
 <br/>
 <br/>
 You&rsquo;ll be joining the
 <strong>
  Middle East Rider Operations
 </strong>
 team. Operating in a hyper-growth environment, you will solve complex logistics problems by leveraging data to ensure we always have the best-performing riders on the road.
 <br/>
 <br/>
 <strong>
  Here&rsquo;s What Your Day-to-day Might Look Like
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Framework Development: Build effective, scalable, and efficient systems to centralise and manage rider performance across three distinct Middle Eastern markets.
  </li>
  <li>
   Strategic Resource Allocation: Design and recommend incentive strategies and resource plans to tackle specific performance gaps or network health issues.
  </li>
  <li>
   Performance Tracking: Monitor key metrics and "unusual" data trends, conducting deep-dives to uncover root causes and preserve the health of the logistics network.
  </li>
  <li>
   Budget Management: Work closely with the wider Rider Ops team to ensure performance initiatives and incentive structures operate within defined budgets.
  </li>
  <li>
   Stakeholder Reporting: Provide regular, concise, and high-impact updates on rider performance to senior leadership and global HQ teams.
  </li>
  <li>
   Cross-Functional Collaboration: Partner with HQ Ops, Product, and Tech to implement new features or tools that improve the experience for riders, restaurants, and customers.
   <br/>
   <br/>
  </li>
 </ul>
 What You&rsquo;ll Need to Thrive
 <br/>
 <br/>
 Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
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 <br/>
 <ul>
  <li>
   Analytical Mastery: 6+ years of experience in data analytics, consulting, or engineering. You are highly comfortable with large datasets and proficient in SQL and Python.
  </li>
  <li>
   Problem-Solving Grit: A proven track record of solving tough, complex problems in a high-growth startup or similar fast-paced environment.
  </li>
  <li>
   Ownership Mindset: You take full responsibility for your area, demonstrating the curiosity to diagnose unusual outcomes and the drive to fix them.
  </li>
  <li>
   Process Engineering: Experience building scalable tools and structured change methodologies; you enjoy working in and refining process-driven environments.
  </li>
  <li>
   Communication &amp; Influence: Excellent stakeholder management skills, with the ability to translate complex data into clear strategic recommendations.
  </li>
  <li>
   Agility: Comfortable handling multiple high-priority workstreams simultaneously, both individually and as part of a regional team.
   <br/>
   <br/>
  </li>
 </ul>
 Why Join Us?
 <br/>
 <br/>
 At Deliveroo, You&rsquo;ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That&rsquo;s Constantly Evolving. We&rsquo;re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
 <br/>
 <br/>
 🔧
 <strong>
  Make a visible impact every day
  <br/>
  <br/>
 </strong>
 Your work directly improves experiences for customers, partners and riders.
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 <br/>
 🌱
 <strong>
  Learn fast in an entrepreneurial environment
  <br/>
  <br/>
 </strong>
 Work close to the market with autonomy, pace and real responsibility.
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 <br/>
 🧠
 <strong>
  Build a career, not just a role
  <br/>
  <br/>
 </strong>
 Stretch yourself, develop new skills and grow as the business evolves.
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 <br/>
 🌎
 <strong>
  Deliver together in an inclusive culture
  <br/>
  <br/>
 </strong>
 Collaborative, values-driven teams that support how you work best.
 <br/>
 <br/>
 We aim to create a fair process that lets your skills shine&mdash;our interview typically includes 3-4 stages. Find more about how we hire here.
 <br/>
 <br/>
 Our Global Structure
 <br/>
 <br/>
 Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we&rsquo;re unlocking new possibilities as one global team.
 <br/>
 <br/>
 Diversity, Equity and Inclusion
 <br/>
 <br/>
 At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We&rsquo;re committed to fostering an environment where everyone can do their best work and feel they belong.
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 We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
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 If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you&rsquo;ll have the opportunity to let us know once you&rsquo;ve submitted your application. We&rsquo;ll share details on how to request support so we can ensure you have a fair and equitable experience.
 <br/>
 <br/>
 If you&rsquo;re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we&rsquo;d love to hear from you!
</div>


Senior Operations Manager - Rider Performance

Atlantis The Palm

<div></div><div><div>General Manager and Senior Vice President, Operations<br>
(19445)</div><br>
<div></div>
<p>
A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</p><br>
<p></p>
<p>
The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</p><br>
<p></p>
<p>
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</p><div>
<div><div><div><div><div><div><div>The General Manager &amp; SVP, Operations oversees all hotel operations, to achieve planned operational goals and profitability objectives, including but not limited to revenues, operation profits, while maintaining company standards for guest satisfaction, colleague engagement, quality assurance, and asset protection. The General Manager &amp; SVP, Operations will demonstrate leadership and a professional image to colleagues, guests, clients, local community representatives, vendors, and competitors.</div>
<div><b>
Key Responsibilities</b></div>
<ul><li>Hold full accountability for the overall operational and financial performance of the hotel.</li><li>Lead and oversee all departments including Rooms, Food and Beverage, Sales and Marketing, Revenue, Finance, Facilities, IT and Human Resources across pre opening and operational phases.</li><li>Drive revenue growth, operational efficiency and profitability through disciplined financial management, forecasting and execution of the annual business plan.</li><li>Monitor key performance drivers including sales, guest satisfaction, colleague engagement, quality assurance and asset protection.</li><li>Align operations, management style and decision making with corporate vision, values, standards and governance requirements.</li><li>Build strong relationships with the owning company and maintain transparent communication on performance and strategic priorities.</li><li>Provide clear direction to the Executive Committee, promote open dialogue and foster a culture of accountability, collaboration and high standards.</li><li>Inspire colleagues to deliver personalised and instinctive luxury guest experiences.</li><li>Attract, retain and develop high potential talent while creating an inclusive environment that values diversity and innovation.</li><li>Ensure compliance with all government regulations, health and safety requirements, emergency procedures and corporate programmes.</li><li>Safeguard hotel assets through capital planning, maintenance oversight and long term asset protection strategies.</li><li>Represent the hotel in key sales activities, stakeholder engagements and community initiatives.</li></ul>
<div><b>
Skills, Experience &amp; Educational Requirements</b></div>
<ul><li>Bachelor&rsquo;s Degree required, preferably in Hotel, Restaurant or Business Administration, or equivalent experience.</li><li>Minimum 10 years general management experience in a senior corporate hospitality role preferred.</li><li>Proven experience in luxury resort environments with strong understanding of Forbes five star and Michelin standards.</li><li>Experience managing large scale resorts exceeding 500 rooms.</li><li>Experience with luxury pre openings preferred.</li><li>Experience managing branded residences preferred.</li><li>Strong financial acumen and commercial awareness.</li><li>Excellent oral, report writing and presentation skills.</li><li>Working knowledge of large enterprise systems.</li><li>High level of discretion and professionalism.</li><li>Strong problem solving and decision making capability.</li><li>Able to challenge constructively and influence through sound reasoning.</li><li>Pragmatic, adaptable and comfortable leading change.</li><li>Ability to relocate.</li></ul></div></div></div></div><br>
<div></div>
<div>
</div></div></div></div><div></div><p>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</p><br>
<p></p>
<p>
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</p></div>

General Manager and Senior Vice President, Operations

Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><h4 class="jobSectionHeader"><b>
What You'll Be Doing</b><b>
</b></h4><p>Chalhoub Group is the leading luxury retail and fashion group in the Middle East and beyond, operating <b>800+ stores, warehouses and corporate offices across multiple countries.</b></p><p>
We run a large hybrid IT estate across <b>on-prem (warehouses/offices/edge sites) </b>and <b>Cloud (Microsoft Azure &amp; AWS)</b>, supported by a managed services partner. We are also transforming our operating model toward <b>software-driven IT operations</b>, leveraging <b>GitLab, Terraform, Datadog and FreshService ITSM</b> to automate the full lifecycle of IT services.</p><p>
We are seeking a high-impact <b>Senior Manager - Infrastructure &amp; Networks Operations</b> to lead and enhance Chalhoub&rsquo;s RUN operations across our distributed retail, warehouse and office footprint, and our hybrid cloud platforms.</p><p>
This role is accountable for the <b>availability, performance, security and operational stability</b> of critical infrastructure and network services.
</p><ul><li>Lead day to day operations through a managed services partner, ensuring delivery of agreed outcomes via robust vendor governance, clear roles and accountability, tight SLAs, and a programme of continuous improvement.</li></ul><p>
We are looking for a leader who remains <b>deeply technical,</b> able to <b>dive into incidents, challenge technical root causes and drive permanent fixes,</b> while building a strong team spirit and operational discipline across Chalhoub and Partners</p><p><b><i>
In their endeavour to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility
</i></b></p><h4 class="jobSectionHeader"><b>What You&rsquo;ll Need To Succeed</b><b>
</b></h4><h6 class="jobSectionHeader"><b>1) Operational Leadership &amp; Service Ownership</b></h6><ul><li>Own day-to-day <b>RUN operations</b> for Infrastructure &amp; Networks services across stores, warehouses, offices and hybrid cloud environments.</li><li>Ensure service delivery meets business expectations for <b>availability, performance, stability and user experience</b>, especially for retail-critical services.</li><li>Establish a culture of operational excellence: <b>clear ownership, strong incident discipline, and continuous improvement</b>.</li><li>Act as senior escalation point for complex incidents, high-severity problems, and operational risks.</li></ul><h6 class="jobSectionHeader"><b>
2) Managed Service Leadership</b></h6><ul><li>Lead and govern Infrastructure &amp; Networks operations delivered by <b>our 3rd party (20+ resources)</b>.</li><li>Drive service outcomes through <b>clear operational governance</b>, KPIs, action plans, and proactive risk management.</li><li>Challenge technical decisions, validate RCA quality, and ensure the right fixes are implemented (not workarounds).</li><li>Build a &ldquo;one team&rdquo; mindset and ways of working across Chalhoub and our 3rd party.</li></ul><h6 class="jobSectionHeader"><b>
3) Incident, Major Incident &amp; Problem Management</b></h6><ul><li>Lead operational lifecycle of <b>Incident / Major Incident / Problem Management</b>, ensuring fast recovery and high RCA quality.</li><li>Reduce recurring incidents by enforcing <b>permanent fixes</b>, standardisation, automation and better monitoring.</li><li>Own after-action reviews and ensure actions are delivered end-to-end.</li></ul><h6 class="jobSectionHeader"><b>
4) Change, Release &amp; ITSM Excellence (FreshService)</b></h6><ul><li>Ensure robust Change Management and governance aligned to ITSM processes (<b>FreshService</b>).</li><li>Improve change success rate by strengthening planning, testing, peer review and operational readiness.</li><li>Ensure strong documentation, runbooks, and knowledge base practices.</li></ul><h6 class="jobSectionHeader"><b>
5) Microsoft Infrastructure Operations (Must-have technical depth)</b></h6><ul><li>Own operational excellence for Microsoft core services, including:</li></ul><p>
o <b>Active Directory</b> (authentication, replication, DNS/DHCP, GPO)</p><p>
o <b>Windows Server</b> operations and troubleshooting</p><ul><li>Provide technical leadership during critical incidents and complex troubleshooting.</li><li>Ensure operational standards for patching, lifecycle, access control and resilience.</li></ul><h6 class="jobSectionHeader"><b>
6) Network Operations (Cisco)</b></h6><ul><li>Oversee operational reliability of Chalhoub&rsquo;s multi-country network estate:</li></ul><p>
o WAN/LAN/Wi-Fi connectivity across stores, warehouses and offices</p><p>
o Cisco networking and security services</p><ul><li>Ensure strong monitoring, incident response, and operational controls for network stability.</li></ul><h6 class="jobSectionHeader"><b>
7) Storage, Backup &amp; Recovery (Commvault preferred)</b></h6><ul><li>Ensure reliable operations of enterprise storage platforms (capacity, performance, resiliency, lifecycle).</li><li>Own backup and recovery operations aligned to business needs (RPO/RTO).</li><li>Drive backup maturity: restore testing, reporting, compliance and continuous improvement.</li><li>Strong knowledge of enterprise backup tooling; <b>Commvault experience is a strong advantage</b>.</li></ul><h6 class="jobSectionHeader"><b>
8) Automation, Observability &amp; Modern Operations</b></h6><ul><li>Drive transformation toward software-driven operations:</li></ul><p>
o Git-based ways of working (<b>GitLab</b>)</p><p>
o Infrastructure-as-Code automation (<b>Terraform</b>)</p><p>
o Observability and proactive monitoring (<b>Datadog</b>)</p><p>
o ITSM integration and workflow automation (<b>FreshService</b>)</p><ul><li>Reduce manual work and operational risk through automation-first improvements.</li></ul><h6 class="jobSectionHeader"><b>
9) After-Hours Escalation &amp; On-Call</b></h6><ul><li>Participate in (or lead) an <b>on-call / after-hours escalation</b> model to ensure business continuity.</li><li>Ensure effective operational coverage, escalation paths, and clear ownership for out-of-hours incidents.</li></ul><h4 class="jobSectionHeader"><b>
Skills &amp; Experience:</b></h4><h6 class="jobSectionHeader"><b>
Must Have</b></h6><ul><li><b>10+ years</b> experience in Infrastructure and/or Networks operations in large enterprise environments (retail / multi-site strongly preferred).</li><li>Proven experience leading <b>RUN operations</b> with managed services delivery models.</li><li>Strong technical expertise in <b>Microsoft technologies</b>, including:</li></ul><p>
o <b>Active Directory</b> (must-have, deep troubleshooting capability)</p><p>
o <b>Windows Server</b> (must-have)</p><ul><li>Solid experience in <b>Cisco networking</b> and enterprise networking fundamentals (target: <b>CCNA&ndash;CCNP level </b>knowledge; certification is a plus).</li><li>Strong experience with <b>Storage</b> technologies and enterprise operations.</li><li>Strong experience with <b>Backup</b> operations and restore processes (Commvault preferred).</li><li>ITIL-aligned operations leadership: implement and run Incident, Problem, Change, Request, Release, and Service Level Management; maintain CMDB/configuration &amp; asset controls; enforce SLAs/KPIs and continuous service improvement.</li><li>Excellent stakeholder management and communication skills, including ability to operate under pressure.</li></ul><h6 class="jobSectionHeader"><b>
Nice to Have</b></h6><ul><li>Cisco certification (<b>CCNA / CCNP</b>) or equivalent.</li><li>Experience with <b>Azure and AWS</b> operations in hybrid environments.</li><li>Experience with <b>GitLab, Terraform, Datadog, FreshService</b> (or similar tools).</li><li>Experience driving Infrastructure-as-Code / Network-as-Code operating models.</li><li>ITIL foundations (pragmatic, outcome-driven application).</li></ul><h6 class="jobSectionHeader"><b>
Impact &amp; Success Measures</b></h6><ul><li>Major incidents &amp; recurring issues: reduce P1/P2 vs baseline; cut repeat-incident rate through strong RCA and permanent fixes.</li><li>MTTR: improve restore time by severity; meet SLAs via clear runbooks, effective on‑call, and targeted automation.</li><li>Availability &amp; performance: increase uptime for business‑critical services; improve response/latency KPIs.</li><li>Change quality: raise % of successful changes (no rollback); reduce failed/emergency changes.</li><li>Incident backlog health: lower ageing and SLA breaches; maintain a clean, prioritised backlog.</li><li>Automation: grow % of standard changes executed via controlled, repeatable workflows; reduce manual effort and errors.</li><li>Backup &amp; restore: increase backup success %; verify restore pass rate and meet RTO/RPO through routine testing.</li><li>Service/vendor performance: improve SLA compliance %; maintain scorecards and timely escalation closure with clear accountability.</li><li>Cost &amp; efficiency: reduce run cost vs baseline; lower cost per incident/ticket.</li><li>Stakeholder satisfaction: increase CSAT for incident resolution.</li><li>Reporting &amp; governance: consolidated dashboard; daily/weekly ops reviews; monthly SLA/scorecards; clear RACI and escalation paths.</li><li>Continuous improvement: deliver CSI initiatives with measurable gains in MTTR, availability, quality, and cost.</li></ul><h4 class="jobSectionHeader"><b>
What We Can Offer You</b><b>
</b></h4><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
</p><h4 class="jobSectionHeader"><b>We Invite All Applicants to Apply</b></h4><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Senior Manager - Infrastructure & Networks Operations

FeverUp

<div><div><p>Hey there!
<br>
We're Fever, the world's leading tech platform for culture and live entertainment.</p>
<p>
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
<br>
<br>
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.</p>
<p>
Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?</p>
<p>
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br>
<br>
Ready to be part of the experience?</p>
<p>
Now, let's discuss this role and what you will do to help achieve Fever's mission.</p></div><h4 class="jobSectionHeader"><b>
About the Role:</b></h4>
<p>
We are looking for a Senior Onsite Operations Lead to oversee the execution of our most important events on the ground. This role is focused on <b>operational excellence in live environments</b>. You will be responsible for ensuring that events run smoothly, teams perform at a high level, and partners feel confident throughout the execution.</p>
<p>
You will work closely with Strategic Event Managers on complex projects, translating operational plans into flawless on-site execution. This is a hands-on role for someone experienced in live operations who can lead teams, enforce standards, and take control of situations when needed.</p>
<h4 class="jobSectionHeader"><b>
Key Responsibilities</b></h4>
<h5 class="jobSectionHeader"><b><i>1. Onsite Leadership &amp; Execution:</i></b></h5>
<ul><li>Lead the onsite execution of medium and large-scale events</li>
<li>Act as the main operational reference point during live events</li>
<li>Ensure all operations run smoothly, efficiently, and on time</li>
</ul><h5 class="jobSectionHeader"><b><i>2. Team Management (Onsite Staff):</i></b></h5>
<ul><li>Coordinate and lead onsite staff (coordinators, temporary staff, suppliers)</li>
<li>Ensure roles and responsibilities are clearly understood</li>
<li>Proactively identify underperformance and correct it in real time</li>
<li>Maintain high standards of professionalism and execution</li>
</ul><h5 class="jobSectionHeader"><b><i>3. Operational Excellence &amp; Standards:</i></b></h5>
<ul><li>Ensure processes and tools are correctly applied onsite</li>
<li>Detect and fix operational issues immediately</li>
<li>Maintain consistency and quality across all event setups</li>
</ul><h5 class="jobSectionHeader"><b><i>4. Partner Interaction (Onsite):</i></b></h5>
<ul><li>Act as the main point of contact for partners during event execution</li>
<li>Provide confidence, clarity, and quick responses to any situation</li>
<li>Represent Fever with professionalism and control</li>
</ul><h5 class="jobSectionHeader"><b><i>5. Collaboration with Strategic Teams:</i></b></h5>
<ul><li>Work closely with Strategic Event Managers to understand event design</li>
<li>Translate operational plans into real-world execution</li>
<li>Provide feedback to improve future setups</li>
</ul><h4 class="jobSectionHeader"><b>What Success Looks Like:</b></h4>
<ul><li>Events run <b>smoothly without operational friction</b></li>
<li>Onsite teams are <b>organized, accountable, and performing at a high level</b></li>
<li>Issues are <b>resolved immediately, without escalation</b></li>
<li>Partners feel <b>confident and well-managed onsite</b></li>
<li>Execution is <b>consistent and aligned with defined processes</b></li>
</ul><h4 class="jobSectionHeader"><b>About You:</b></h4>
<h5 class="jobSectionHeader"><b><i>Experience:</i></b></h5>
<ul><li>5&ndash;10 years of experience in live event operations, hospitality, or similar onsite-heavy roles</li>
<li>Proven experience managing teams in real-time environments</li>
<li>Strong track record in delivering high-quality execution under pressure</li>
</ul><h5 class="jobSectionHeader"><b><i>Skills &amp; Mindset:</i></b></h5>
<ul><li><b>Execution-focused</b>: you get things done in real environments</li>
<li><b>Strong presence</b>: you can lead teams and take control when needed</li>
<li><b>Detail-oriented</b>: you notice and fix small issues before they escalate</li>
<li><b>Decisive</b>: you act quickly and confidently in live situations</li>
<li><b>People leader</b>: you know how to motivate and correct teams</li>
</ul><h5 class="jobSectionHeader"><b><i>Nice to Have:</i></b></h5>
<ul><li>Experience in large-scale or high-complexity events</li>
<li>Familiarity with operational tools (ticketing, access control, POS, etc.)</li>
</ul><h5 class="jobSectionHeader"><b><i>Languages:</i></b></h5>
<ul><li>Fluent English required (local language is a plus depending on region)</li>
</ul><h4 class="jobSectionHeader"><b>What We Offer:</b></h4>
<ul><li>A key role in the execution of high-impact events</li>
<li>Exposure to complex and large-scale projects</li>
<li>The opportunity to work closely with strategic teams and grow within operations</li>
<li>A dynamic, fast-paced environment with real responsibility</li></ul><br>
<p></p>
<h4 class="jobSectionHeader"><b>
Benefits &amp; Perks</b><b>:</b></h4>
<ul><li>Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.</li>
<li>Opportunity to have a real impact in a high-growth global category leader</li>
<li>40% discount on all Fever events and experiences</li>
<li>Home office friendly</li>
<li>Responsibility from day one and professional and personal growth</li>
<li>Great work environment with a young, international team of talented people to work with!</li>
<li>Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption</li>
<li>WellHub</li>
<li>English Lessons</li>
<li>We have free food, drink and fruit at the office !</li>
<li>Possibility to receive in advance part of your salary by Payflow</li></ul><p></p><div><p><br>
Thank you for considering joining Fever. We cannot wait to learn more about you!</p>
<p>
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch</p>
<p>
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!</p>
<p>
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.</p>
<p>
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice</p></div></div>

Senior Onsite Operations Lead - Dubai

TikTok

<div>
 <strong>
  Responsibilities
  <br/>
 </strong>
 The LIVE MENA Operations team is dedicated to building a scalable, healthy, and high-performing TikTok LIVE ecosystem. By working closely with agencies and partners, we support long-term growth through content innovation, monetisation enablement, and community development.
 <br/>
 <br/>
 We are seeking a LIVE Partner Manager based in Dubai to grow and strengthen the regional agency ecosystem (MENA). This role is responsible for owning and incubating a portfolio of agencies through structured programs, community operations, and data-driven execution. This position blends partner development with ecosystem building and plays a key role in creator growth and monetisation success across the region.
 <br/>
 <br/>
 1.  Portfolio Account Management
 <br/>
 - Own a defined portfolio of agencies, setting clear monthly &amp; quarterly priorities and success plans per agency partner across creator growth, activity, and revenue.
 <br/>
 - Run structured business reviews (weekly check-ins and monthly performance reviews), tracking progress against agreed targets and converting gaps into action plans.
 <br/>
 - Coordinate internal resources for your portfolio, aligning campaigns, content support, and policy education based on each agency&rsquo;s maturity and needs.
 <br/>
 - Maintain portfolio hygiene and governance, including account plans, escalation tracking, and ensuring timely resolution of operational and compliance issues.
 <br/>
 <br/>
 2. Partner Development and Expansion
 <br/>
 - Identify, engage, and onboard high-potential agencies and talent organisations to expand the TikTok LIVE ecosystem in the region.
 <br/>
 - Build and maintain long-term, trust-based relationships with partners, ensuring alignment on platform strategy, content direction, and growth priorities.
 <br/>
 <br/>
 3. Agency Incubation and Community Operations
 <br/>
 - Build and manage LIVE agency communities, setting clear engagement mechanisms to improve activity, retention, and overall performance.
 <br/>
 - Design and deliver incubation programs, including agency enablement, creator recruitment initiatives, and monetization acceleration plans.
 <br/>
 - Plan and execute incentive-driven campaigns to increase creator onboarding, revenue growth, and agency participation.
 <br/>
 <br/>
 4. Performance and Data Management
 <br/>
 - Monitor and evaluate agency and creator performance metrics, including activity levels, revenue contribution, and growth trends.
 <br/>
 - Share regular performance updates, reviews, and clear recommendations with internal stakeholders and agencies alike.
 <br/>
 <br/>
 5. Cross-functional Collaboration
 <br/>
 - Partner closely with Marketing, Campaigns, Content, Product, and Data teams to support partner success and deliver growth initiatives.
 <br/>
 - Lead partner workshops, training sessions, and engagement activities to share best practices and platform updates.
 <br/>
 - Ensure all partner and agency activities follow TikTok LIVE community guidelines, brand values, and safety standards.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 Minimum Qualifications:
 <br/>
 - Bachelor&rsquo;s degree or above.
 <br/>
 - Experience in account management, partner management, business development, or operations within digital media, social platforms, entertainment, or the creator economy.
 <br/>
 - Experience working with agencies, MCNs, talent managers, or creator-facing organisations.
 <br/>
 - Strong communication and relationship management skills, with the ability to influence partners and drive clear next steps.
 <br/>
 - Comfortable using data to manage performance, including KPIs, reporting, and basic analysis in Excel or Google Sheets.
 <br/>
 - Fluency in Arabic and strong working proficiency in English to collaborate with Arabic-speaking markets and local business stakeholders.
 <br/>
 - Based in Dubai, with the ability to commute to the office as needed.
 <br/>
 <br/>
 Preferred Qualifications:
 <br/>
 - Proven ownership of a portfolio of partners, including building account plans, running business reviews, and delivering measurable growth outcomes.
 <br/>
 - Experience designing or running partner programs, enablement initiatives, community operations, or incubation frameworks.
 <br/>
 - Demonstrated cross-functional leadership, working effectively with Marketing, Content, Product, Operations, and Data teams.
 <br/>
 - Strong analytical skill set, including comfort with dashboards and Business Intelligence tools, and ability to translate insights into actions for partners.
 <br/>
 - Familiarity with TikTok LIVE, live streaming ecosystems, or monetisation products for creators.
 <br/>
 - Experience supporting creator recruitment, activation, retention, and revenue growth through structured initiatives or campaigns.
 <br/>
 <br/>
 <strong>
  About TikTok
  <br/>
 </strong>
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  Why Join Us
  <br/>
 </strong>
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 <br/>
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 <br/>
 &ZeroWidthSpace;
 <br/>
 Diversity &amp; Inclusion&ZeroWidthSpace;
 <br/>
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>


Partner Operations Manager - TikTok LIVE - Dubai (Arabic Speaking)

Global Mission Support Services LLC

<p><b>Senior Hospital Pharmacist &ndash; Short-Term Consultancy</b><br/>Location: Dubai, UAE<br/>Employment Type: Part Time/Hybrid<br/>Compensation: Competitive salary</p><p><b>Overview:</b><br/>We are seeking a highly experienced Senior Hospital Pharmacist / Pharmacy Manager to conduct an independent review of pharmacy services for a regional hospital. The consultant will assess, validate, and optimize clinical pharmacy systems, including formulary design, medication stock levels, procurement processes, and clinical suitability of medicines.</p><p><b>Key Responsibilities:</b></p><ul><li>Review and optimize the hospital&rsquo;s pharmacy operations and clinical pharmacy systems</li><li>Evaluate formulary design to ensure clinical appropriateness and cost-effectiveness</li><li>Assess medication stock levels, procurement structures, and supply chains</li><li>Provide evidence-based recommendations to align services with modern hospital pharmacy practice</li><li>Collaborate with hospital leadership and clinical teams</li><li>Deliver a comprehensive report with actionable recommendations</li></ul><p><b>Requirements:</b></p><ul><li>10+ years hospital pharmacy experience</li><li>Leadership experience as a Senior Pharmacist or Pharmacy Manager</li><li>Experience in tertiary or regional hospital settings</li><li>Experience conducting pharmacy audits, assessments, or service reviews</li><li>Expertise in formulary management and clinical pharmacy systems</li></ul><p><b>Application:</b><br/>Interested applicants may submit their CVs to:<br/><b>hrd@gmss.ltd | talent@gmss.ltd | recruitment@gmss.ltd</b></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Can you join immediately?</li><li>Are you a senior pharmacist in your previous role?</li></ul><p>Work Location: Hybrid remote in Dubai (Dubai)</p>

Senior Hospital Pharmacist- Dubai

Salt

<div>
 <p>
  <strong>
   Job Title: Finance Manager
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Dubai, United Arab Emirates
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-time
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking an experienced and detail-oriented
  <strong>
   Finance Manager
  </strong>
  to oversee the financial health of our Dubai operations. The successful candidate will be responsible for financial planning, reporting, budgeting, compliance, cash flow management, and supporting strategic decision-making. This role requires strong analytical skills, commercial awareness, and a solid understanding of UAE financial regulations and reporting standards.
  <strong>
   Candidates must have prior experience working within a media agency environment.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage the company&rsquo;s day-to-day finance and accounting activities.
  </li>
  <li>
   Prepare monthly, quarterly, and annual financial reports accurately and on time.
  </li>
  <li>
   Lead budgeting, forecasting, and financial planning processes.
  </li>
  <li>
   Monitor cash flow, working capital, and financial performance.
  </li>
  <li>
   Ensure compliance with UAE tax regulations, VAT requirements, and relevant financial laws.
  </li>
  <li>
   Oversee accounts payable, accounts receivable, payroll, and general ledger functions.
  </li>
  <li>
   Coordinate with external auditors, tax consultants, and regulatory authorities.
  </li>
  <li>
   Develop and maintain internal controls, financial policies, and procedures.
  </li>
  <li>
   Analyze financial data and provide insights to support business growth and profitability.
  </li>
  <li>
   Support senior management with strategic financial recommendations and risk analysis.
  </li>
  <li>
   Manage banking relationships and oversee treasury functions.
  </li>
  <li>
   Partner closely with client servicing and operational teams to support the financial needs of an agency-led business.
  </li>
  <li>
   Lead, mentor, and develop the finance team where applicable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Finance, Accounting, Economics, or a related field.
  </li>
  <li>
   Professional qualification such as
   <strong>
    CPA, ACCA, CMA, or CA
   </strong>
   preferred.
  </li>
  <li>
   Proven experience as a Finance Manager, Senior Accountant, or similar role.
  </li>
  <li>
   <strong>
    Must have previous finance experience within a media agency or advertising agency environment.
   </strong>
  </li>
  <li>
   Strong understanding of agency financial operations, including client billing, reconciliations, supplier management, and revenue tracking.
  </li>
  <li>
   Strong knowledge of financial reporting, budgeting, forecasting, and compliance.
  </li>
  <li>
   Good understanding of
   <strong>
    UAE VAT
   </strong>
   , corporate finance practices, and local regulatory requirements.
  </li>
  <li>
   Proficiency in ERP systems and Microsoft Excel.
  </li>
  <li>
   Strong analytical, leadership, and communication skills.
  </li>
  <li>
   Ability to work under pressure and manage multiple priorities effectively.
  </li>
  <li>
   High level of integrity, accuracy, and attention to detail.
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   Preferred Skills
  </strong>
 </p>
 <ul>
  <li>
   Experience working in the UAE or GCC region.
  </li>
  <li>
   Knowledge of IFRS and local statutory reporting requirements.
  </li>
  <li>
   Commercially minded with strong problem-solving skills.
  </li>
  <li>
   Ability to partner with operational teams and senior stakeholders.
  </li>
  <li>
   Familiarity with the pace and commercial dynamics of a media agency business.
  </li>
 </ul>
 <p>
 </p>
</div>


Finance Manager

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