business operations manager, na key accounts Jobs in New York

business operations manager, na key accounts

client operations manager Jobs in New York

client operations manager

human resources operations manager Jobs in New York

human resources operations manager

manager, operations

manager, strategic initiatives Jobs in New York

manager, strategic initiatives

senior operations manager

<div></div><div><div><div>White Plains</div>
</div><div><div>NY - New York
</div></div><div><div>Logistics, Transportation,Warehousing, Supply Chain
</div></div><div><p><b>Job Description</b></p>
<div><b>Senior Operations Manager - Dry Bulk - White Plains, NY</b><br>
Global Ocean Freight-ADM Shipping<br>
This is a full time, exempt level position.<br>
<br>
<b>Position Summary and Responsibilities:</b><br>
The Global Ocean Freight department (GOF) is responsible for overseeing the day to day voyage management of dry bulk vessels. Primary customers include internal ADM counterparts and destinations. The department serves as a liaison between the vessel owner and cargo receivers and handles all aspects of the ocean freight business. The group takes operational responsibility of vessels and cargoes controlled by ADM on a global basis.<br>
The ideal candidate will be engaged in gaining a broad overview of all facets of the ocean freight business. This will include, but is not limited to, working in vessel operations, following the loading and discharge of bulk cargoes, initiating freight payments, claims handling, calculating laytime, and settlement of freight accounts. Additional duties consist of port agency appointments, voyage optimization and performance monitoring, and liaising between various internal departments globally.<br>
<br>
As a Senior Operations Manager, the candidate must be able to mentor, develop and implement procedures for a growing team. In addition to day to day activities, the candidate is expected to lead and participate with Global Ocean Freight initiatives and projects, which require risk mitigation, asset management and cost avoidance solutions.<br>
<br>
<b>Required Skills:</b><ul><li>
Excellent verbal and written communication skills. Must be able to professionally communicate with internal customers and outside brokers and agents.</li><li>
Ability to communicate with all levels within the organization including senior management and global destinations</li><li>
Coach/Mentor trainees and junior operators</li><li>
Distribute Fleet to Vessel operators in the absence of upper management</li><li>
Proficient knowledge of Microsoft Office Suite</li><li>
Ability to problem solve and think outside of the box</li><li>
Limited night and weekend availability to handle any issues that may arise</li><li>
Works well within a dynamic group environment</li><li>
Critical thinker with proven track record of problem solving</li><li>
Independent decision making</li><li>
Able to cultivate and grow strong and beneficial business relationships</li><li>
A positive attitude and continuous improvement of skillsets</li><li>
Speaks/writes English fluently</li><li>
Ability to manage 7-10 vessels and execute daily commercial operations</li><li>
Proven track record of implementing and creating SOP for operational efficiencies</li><li>
Responsible for handling and settling of complex disputes and claims</li><li>
Responsible for coordinating complex stow plans with chartering, trade and vessel command</li><li>
Responsible for calculating optimal speed and consumption with voyage optimization efforts</li><li>
Monitor fleet performance</li><li>
Ability to negotiate vendor contracts and discounts</li><li>
Ability to be the project manager on various shipping projects</li><li>
Supervision of fleet compliance with company policy and industry regulations</li></ul><b>
Experience and Education Requirements:</b><ul><li>
Bachelor&rsquo;s degree</li><li>
Deck License with time at sea is a plus</li><li>
Previous management experience is a plus</li><li>
Maritime background and prior sailing experience is preferred</li><li>
Minimum 15+ years&rsquo; experience operating dry bulk vessels</li><li>
Prior experience with voyage management systems such as IMOS, Softmar</li><li>
Prior experience with DA DESK</li><li>
Previous experience with Sea Cargo Charter and Scope 3 Emission reduction efforts is preferred</li><li>
Prior experience with bunker purchasing</li><li>
Knowledge and experience with Maritime regulations</li><li>
Experience with operating multiple commodities; major and minor bunker cargoes</li><li>
Experience cleaning cargo holds with managing expectations for loading next cargo</li></ul><b>
Our Offer:</b><ul><li>
Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment.</li><li>
Room for innovative thinking and growth with the possibility to manage your own career path.</li><li>
A company culture that promotes continuous learning and diversity.</li><li>
Excellent career opportunities in a world-leading agricultural and nutrition company.</li></ul>
Excited about this role but don&rsquo;t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.<br>
<br>
ADM requires the successful completion of a background check.<br>
<br>
REF:100529BR</div>
</div><p></p><div><div>Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
<br>
<br>
If hired, employees will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
<br>
<br>
The pay range for this position is expected to be between:</div>
</div><p></p><div><div>$148,000 - $230,700.00</div>
</div><div><p><b>Salaried Incentive Plan</b></p>
<div>The total compensation package for this position will also include annual bonus and a long-term incentive plan
</div></div><p></p><div><div><b>Benefits and Perks</b>
<br>
<br>
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
<br>
<ul><li><b>Physical wellness</b> &ndash; medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).</li>
<li><b>Financial wellness</b> &ndash; flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers&rsquo; compensation, legal assistance, identity theft protection.</li>
<li><b>Mental and social wellness</b> &ndash; Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).</li></ul>
Additional benefits include:
<br>
<ul><li>Paid time off including paid holidays.</li>
<li>Adoption assistance and paid maternity and parental leave.</li>
<li>Tuition assistance.</li>
<li>Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.</li></ul><ul><li>Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.</li></ul></div>
</div><p></p><div><div><b>#IncludingYou</b><br>
<br>
Diversity, equity, inclusion and belonging are cornerstones of ADM&rsquo;s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments &mdash; environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.<br>
<br>
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law</div>
</div><p></p><div><div><b>About ADM</b>
<br>
<br>
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We&rsquo;re a global leader in human and animal nutrition and the world&rsquo;s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.</div>
</div><div><p><b>Req/Job ID</b></p>
<div>100529BR</div>
</div><p></p><div><div>#LI-Onsite
</div></div><div><p><b>Ref ID</b></p>
<div>#LI-JW1</div></div></div>

Senior Operations Manager - Dry Bulk - White Plains, NY

Braze

<div><div><p>At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.</p>
<p>
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity &ndash; inside and outside our organization.</p>
<p>
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p>
<p>
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p>
<p>
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.</p></div><p><b>
WHAT YOU'LL DO</b></p>
<p>
We are seeking a Senior Product Operations Manager to join our Product Program Management team and help Braze build a best-in-class product through operational excellence. You will be responsible for driving greater efficiency and effectiveness across the product management team by designing and implementing the infrastructure, processes, and tools that enable PMs to focus on strategy, business impact, and execution at scale. This role will build on the existing product operations foundation, but you'll have the opportunity to define the Product Operations roadmap.</p>
<p>
Key job responsibilities:</p>
<ul>
<li>Optimize Planning Process
<ul><li>Partner with PM leadership to drive improvement of our existing planning framework</li>
<li>Provide support to help PMs align strategy, priorities, and cross-team dependencies by standardizing planning templates, managing dependency trackers, and facilitating alignment forums</li>
</ul></li><li>Improve Product Development Process and EA &amp; Beta Program
<ul><li>Refine product development workflows to improve efficiency and collaboration between product, design and engineering from discovery through delivery</li>
<li>Enhance EA and Beta release processes by automating customer intake and feature provisioning, and manage communication protocols for critical product updates</li>
</ul></li><li>Drive Continuous Improvement in Product Processes
<ul><li>Conduct regular assessments of existing product processes (e.g., product feedback notes and asks from GTM teams) to identify inefficiencies and implement scalable improvements</li>
</ul></li><li>Enable Data-Driven Decision Making for PMs
<ul><li>Partner with Product Management leadership and Product Analytics to coordinate building data infrastructure, reporting, and insights that help PMs and leadership make informed, data-driven decisions tied to business outcomes</li>
</ul>
</li></ul><p><b>WHO YOU ARE</b></p>
<ul>
<li>3+ years of experience in Product Operations, Product Management, or a related role in B2B SaaS</li>
<li>Experienced in building scalable processes, tools, and frameworks to improve efficiency, consistency, and effectiveness across a PM organization</li>
<li>Analytical and pragmatic thinker, able to translate complex data into actionable insights, know when to implement new processes, and when to keep workflows lightweight</li>
<li>Excellent at executing complex and large-scale change management &mdash; working with multiple stakeholders (Product, Design, Engineering, Analytics, Finance, etc.), aligning teams, and ensuring initiatives are delivered seamlessly from planning to rollout</li>
<li>Comfortable navigating ambiguity, prioritizing initiatives, driving measurable impact, and influencing outcomes without direct authority.</li>
<li>Sense of urgency and commitment to delivering high-quality work in a fast-paced environment</li>
<li>Hands-on experience with product management tools (e.g., Productboard, Looker, Amplitude, Linear, Glean, and other best-in-class product management products)</li>
</ul>
<p>For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $135,000 and $155,000/year with an expected On Target Earnings (OTE) between $155,000 and $195,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.</p>
<p>
#LI-Hybrid</p><div><div>
<p><b>
WHAT WE OFFER</b></p><br>
<p><i>
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country </i><i>here</i><i>. More details on benefits plans will be provided if you receive an offer of employment.</i></p>
<p>
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p>
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work&reg;</li>
</ul>
<p><b>ABOUT BRAZE</b><br>
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.&trade; Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.</p>
<p>
Braze is proudly certified as a Great Place to Work&reg; in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News &amp; World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
<br>
Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.</p>
<p>
You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, S&atilde;o Paulo, Seoul, Sydney and Tokyo &ndash; not to mention our employees in nearly 50 remote locations.</p>
<b>
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER</b>
<p>
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.</p>
<p>
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience &ndash; regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you <i>you</i>.</p>
<p>
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.</p>
<i>
Please see our</i><i> </i><i>Candidate Privacy Policy</i><i> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.</i></div></div></div>

Senior Product Operations Manager

Metropolitan Transportation Authority

<div><p><b>Description</b><br>
</p><br>
<br>
<p>JOB INFORMATION</p><p>
Resume Due Date: October 8, 2025</p><p>
Functional Job Title: Senior Manager, Fleet Operations</p><p></p><p><br>
Department/Division: Facility Management</p><p>
Work Location: Randall&rsquo;s Island</p><p><br>
</p><p>This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.</p><p></p><p><br>
COMPENSATION</p><p>
Earnings Potential: $103,523 - $140,942</p><p>
Hay Points: 702</p><p>
Overtime Eligibility: Not eligible for paid overtime in accordance with FLSA</p><p>
RESPONSIBILITIES</p><p>
The Senior Manager of Fleet Operations is responsible for the overall management, performance, and reliability of MTA Bridges and Tunnels&rsquo; fleet of over 500 trucks, cars, and specialized equipment.
</p><p>This position oversees preventive and corrective maintenance programs, warranty management, and repair quality control to ensure fleet safety, availability, and compliance with regulatory standards.
</p><p>The Senior Manager administers contracts for repair, maintenance, fueling, communications equipment, and CDL testing services, while also supporting procurement activities as the primary liaison to the MTA Business Service Center (BSC).</p><p>
This position supervises two staff members and provides leadership, training, and performance oversight to ensure efficient operations and professional development.
</p><p>The Senior Manager is also accountable for managing vendor relationships, reviewing specifications for new vehicle and equipment purchases, and ensuring timely delivery of essential parts, supplies, and services to operations facilities.</p><p>
Beyond daily operations, the Senior Manager provides 24/7 emergency response support, coordinates inter-agency requests related to fueling and communications systems, and partners with MTA Headquarters on fleet data and procurement matters.
</p><p>This role requires balancing cost control with safety, compliance, and operational readiness, and involves frequent interaction with individuals at all organizational levels, external vendors, and regulatory agencies.</p><p>
QUALIFICATIONS
</p><p>Bachelor&rsquo;s in Engineering, Transportation, Systems, Technology, Project Management, Facility Management, Fleet Management, or Asset Management preferred.
</p><p>Must have a minimum of seven (7) years of progressively responsible management experience in fleet operations, automotive repair, or related transportation/maintenance fields.
</p><p>Must have at least 2 years of supervisory or managerial experience</p><p>
An equivalent combination of education and experience may be considered.
</p><p>Functional experience in procurement, contract administration, or budget analysis.</p><p>
Valid Driver's License in the State of New York</p><p>
Knowledge of New York State and Federal regulations governing motor vehicle operations, including Commercial Driver&rsquo;s License (CDL) requirements</p><p>
Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.), and strong business administrative skills (i.e. presentations, report and letter writing, time management, etc.)</p><p>
Strong knowledge of contract management, budget analysis, and the preparation of technical specifications.</p><p>
Comprehensive understanding of fleet maintenance and automotive repair procedures.</p><p>
Technical knowledge of radio communications systems, including Mobile/portable radios, Repeaters and antennas, Trucking systems, LTE communications.</p><p>
Ability to integrate Authority and vendor schedules to ensure timely completion of fleet maintenance, repairs, and new equipment installation while maintaining operational readiness.</p><p>
Demonstrated ability to manage warranty programs, fuel management systems, and new vehicle installations by vendors. Strong administrative skills to balance technical requirements, vendor oversight, and in-house operations to deliver timely, safe, and cost-effective fleet performance.</p><p>
Excellent communication and interpersonal skills.
</p><p>Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.
</p><p>Must possess excellent team building, listening, problem solving, and prioritization skills.</p><p>
PREFERRED QUALIFICATIONS</p><p>
Familiarity with Bridge and Tunnel procurement practices and New York State Office of General Services (OGS) commodities and services.</p><p>
Knowledge of MTA Bridges and Tunnels policies and procedures related to procurement and contract administration.</p><p>
Certified DEC A/B Operator License</p><p>
OTHER INFORMATION</p><p>
MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).
</p><p>Also, pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).
</p><p>HOW TO APPLY</p><p>
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the &ldquo;Careers&rdquo; link.</p><p>
Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.</p><p></p><p><br>
EQUAL EMPLOYMENT OPPORTUNITY</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div><p></p>

Senior Manager, Fleet Operations

Google

<div>
 This role may also be located in our Playa Vista, CA campus.
 <br/>
 <br/>
 Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 <br/>
 <br/>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 <strong>
  New York, NY, USA; Los Angeles, CA, USA
 </strong>
 .
 <strong>
  Minimum qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent practical experience.
  </li>
  <li>
   2 years of experience in a technical project management or a customer-facing role.
  </li>
  <li>
   Experience in project/program management or developing scalable solutions within the Technology or Media industry.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with data analysis such as SQL, spreadsheets, evaluating campaign and channel performance.
  </li>
  <li>
   Ability to manage multiple, time-sensitive projects while working on their own to drive projects to completion and high attention to detail.
  </li>
  <li>
   Ability to troubleshoot issues and effectively communicate technical concepts to audiences.
  </li>
  <li>
   Excellent communication, presentation, planning, and time management skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About the job
 </strong>
 As a member of the Partner Operations team, you'll analyze top issues facing our content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you'll drive reach, satisfaction, and resolution &mdash; making YouTube an exceptional user experience for everyone.
 <br/>
 <br/>
 As a part of the Creator Support Operations team, you will deliver exceptional experiences for YouTube's valued partners and creators through our Partner Operations and High Touch Support divisions. In this
 <br/>
 <br/>
 fast-paced, dynamic environment, you will prioritize creator needs by resolving issues, providing comprehensive platform education, and facilitating channel growth using our creator-centric approach. Our proactive team ensures seamless, global support for partners, creators and artists across the YouTube platform.
 <br/>
 <br/>
 This is a 12 month fixed-term contract opportunity.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun &mdash; and we do it all together.
 <br/>
 <br/>
 The US base salary range for this full-time position is $89,000-$127,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
 <br/>
 <br/>
 Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide operational support for partners on the YouTube platform via email and video communication while managing support issues (cases) through a queue.
  </li>
  <li>
   Troubleshoot technical issues to maximize partner performance on the platform and serve as a consultant to internal, cross-functional stakeholders on the YouTube product.
  </li>
  <li>
   Collaborate with Strategic Partner Managers (SPMs) and Partner Engineers on account deep-dives, business reviews, and insight sharing for partner growth.
  </li>
  <li>
   Analyze key metrics using quantitative and qualitative methods to generate actionable insights while identifying opportunities for operational workflow optimization and process improvement.
  </li>
  <li>
   Contribute to scaling Partner Operations for YouTube through innovation, efficiency gains, and root cause analysis, streamlining the operational workflow by identifying and eliminating bottlenecks.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>


YouTube Partner Operations Manager (Fixed-Term Contract)

City National Bank

<div><div><b>OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II</b></div><div>
</div><div><b>WHAT IS THE OPPORTUNITY?</b></div><div>
Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events.</div><div>
</div><div>Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC.</div><div>
</div><div>The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience.</div><div>
</div><div><b>WHAT WILL YOU DO?</b></div><div><b>
All responsibilities are related to Fraud:
</b></div><div><ul><li>Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank.</li><li>
Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution.</li><li>
Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile</li><li>
Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels</li><li>
Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities</li><li>
Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements</li><li>
Review and challenge 1LOD risk acceptances and new business initiatives</li><li>
Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans</li><li>
Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness</li><li>
Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability.</li><li>
Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy</li><li>
Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams</li><li>
Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders</li><li>
Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC.</li><li>
Contribute to ad-hoc assignments/special projects</li><li>
Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices.</li><li>
Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas</li><li>
Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures.</li><li>
Support and facilitate audit and regulatory exam activities</li><li>
Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.</li><li>
Build and grow risk talent through mentoring, coaching, and training</li></ul></div><div>
</div><div><b>WHAT DO YOU NEED TO SUCCEED?</b></div><div><b>
Required Qualifications*</b><ul><li>
Bachelor's Degree or equivalent</li><li>
Minimum 10 years of experience in the financial services industry</li><li>
Minimum 7 years of experience in risk management, operational risk management, compliance, or audit</li><li>
Minimum 5 years of control assessment and validation experience</li></ul><div>
</div><div><div><b>Additional Qualifications</b></div><ul><li>
Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc.</li><li>
Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions)</li><li>
Strong understanding of three lines of defense risk management structure and requirements</li><li>
Strong understanding of Risk Management/Operational Risk Management</li><li>
Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution</li><li>
Strong knowledge of issue management practices with proven experience in issue resolution</li><li>
Ability to handle complexity and ambiguity</li><li>
Ability to deal effectively with conflict</li><li>
Well-developed influencing skills</li><li>
Strong interpersonal, verbal, and written communication skills</li><li>
Demonstrated ability to think critically and facilitate change through collaborative effort.</li><li>
Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.</li><li>
Ability to multitask and prioritize several concurrent initiatives</li><li>
Ability to work in a matrix environment</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
</li></ul></div><div></div><div>Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Operational Risk Fraud Oversight Manager II

Wilson Elser

<div><div><p><b>Wilson Elser</b> is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus.</p></div><br>
<p></p>
<div>
<p><b>Wilson Elser</b> is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus.</p>
</div>
<div><p>Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our <b>Senior Manager, Network Infrastructure </b>position in our downtown <b>New York City </b>office.</p>
</div>
<p><b>The Position</b></p>
<p>
The Senior Manager of Network Infrastructure will be responsible for overseeing the design, implementation, and management of the firm's enterprise network infrastructure to ensure high availability, security, and performance. This role requires deep expertise in network architecture, leadership experience, and a strong understanding of legal industry requirements such as data privacy, confidentiality, and compliance with industry regulations. The Senior Manager will lead a team of network engineers and collaborate with IT leadership to support firmwide technology initiatives.</p>
<p>
The ideal candidate will forge strong relationships with all teams to align initiatives and deliver scalable, secure desktop solutions. This individual must be a strong communicator, collaborative team player, and a self-starter capable of owning projects from concept to completion. A proactive mindset and the ability to thrive in a fast-paced, evolving environment are essential for success in this role.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Lead the planning, design, and execution of the network infrastructure initiatives across the firm.</li>
<li>Manage daily network operations to ensure 24/7 uptime, security, and performance of WAN, LAN, wireless, VPN, and VOIP (Phone) systems.</li>
<li>Supervise and mentor a team of network engineers and administrators; provide guidance, training, and performance feedback and evaluations.</li>
<li>Collaborate with IT security and compliance teams to ensure network architecture aligns with internal and external security standards (e.g., ISO 270001, HIPAA, etc.).</li>
<li>Evaluate and recommend networking hardware, software, and service providers; manage vendor contracts and SLAs.</li>
<li>Oversee incident response, problem resolution, change control and network (NOC) operations including root cause analysis and preventative strategies.</li>
<li>Contribute to disaster recovery and business continuity planning as it relates to network infrastructure</li>
<li>Design, deploy, and maintain secure and scalable LAN, WAN, VPN, VOIP and wireless network environments across multiple office locations.</li>
<li>Manage network security protocols, firewalls, intrusion prevention systems, and remote access systems in line with legal industry standards.</li>
<li>Collaborate with IT leadership on strategic planning, project execution, and infrastructure modernization (e.g., SD-WAN, Cloud Infrastructure).</li>
<li>Stay current with industry trends and legal technology requirements to propose forward-looking solutions.</li>
<li>Manage third-party service providers and ensure SLAs and compliance requirements are met.</li>
<li>Maintain up-to-date knowledge of security threats, legal data governance, and best practices in enterprise networking.</li>
<li>Prepare reports and presentations for senior leadership on infrastructure health, risk, and strategic initiatives.</li>
<li>Maintain comprehensive documentation of network architecture, configurations, and procedures.</li>
<li>Manage network projects and programs that align with business goals and objectives.</li>
<li>Manage hybrid connectivity solutions using Azure VPN Gateway, ExpressRoute, or Virtual WAN, ensuring seamless and secure communication between on-premises and Azure environments.</li>
<li>Drive automation initiatives using tools like PowerShell, Azure CLI, or Infrastructure as Code (IAC) (e.g., Azure Bicep, Terraform) to streamline network provisioning and management.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>College or University degree in a related field or 10+ years equivalent work experience</li>
<li>Certifications (CCNA, Azure cloud networking, etc.) a plus</li>
<li>Leadership: Demonstrates ability to lead teams in a high-pressure environment with complex, mission-critical infrastructure.</li>
<li>Problem Solving: Applies logical, analytical thinking to troubleshoot complex issues and devise scalable solutions.</li>
<li>Communication: Communicates technical concepts clearly to both technical and non-technical stakeholders.</li>
<li>Project Management: Delivers projects on time and within scope using sound planning, risk management, agile and waterfall methodologies, and execution practices.</li>
<li>Security and Compliance: Ensure systems are secured according to firm policy and regulatory standards.</li>
<li>Skillset: In-depth knowledge of applicable practices and laws relating to cyber security practices and approaches within the legal IT sector. In depth knowledge of the following technologies.</li>
<li>In-depth Knowledge of switching, routing, wireless, VOIP, firewalls, load balancers, etc.</li>
<li>In-depth understanding of firewalls, IDS/IPS, NAC, and security protocols (IPSec, SSL, etc.)</li>
<li>VPN (cisco, Citrix, palo, Zscaler)</li>
<li>Understanding of LAN/WAN, TCP/IP, VLANs, VPNs, and subnetting</li>
<li>Ability to design scalable and secure network infrastructure</li>
<li>Experience with routing protocols (e.g., BGP, OSPF, EIGRP)</li>
<li>Ability to enforce security policies and perform risk assessments</li>
<li>In-depth understanding of wireless technologies and protocols</li>
<li>Understanding of network automation and tools (ansible, etc.)</li>
<li>Understanding of virtualization</li>
<li>In-depth understanding of the following suite of technologies:</li>
<li>Cisco (ISE, ACI, Meraki, VPN, Hardware, Cloud technologies and services in azure, CUCM)</li>
<li>Palo Alto (Firewalls, Cortex, Panorama, Cloud technologies and services in azure)</li>
<li>Zscaler (ZIA, ZPA, etc), Azure cloud networking, Solarwinds, Silverpeak, Vmware , Microsoft (DHCP, DNS, AD, etc)</li></ul><p></p><div><p><b><br>
Why Should You Apply?</b></p>
<ul>
<li><b><i>Benefits:</i></b><i> Outstanding benefits package, including 401k match and generous PTO plan</i></li>
<li><b><i>Career Growth:</i></b><i> Ample opportunities for professional development and advancement</i></li>
<li><b><i>Employee Perks:</i></b><i> Access to corporate discount plans and other benefits</i></li>
</ul><h5 class="jobSectionHeader"><b><i>Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at </i></b><b><i>talentacquisition@wilsonelser.com</i></b><b><i>.</i></b></h5>
<h5 class="jobSectionHeader"><b><i>Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.</i></b></h5>
<h5 class="jobSectionHeader"><b><i>Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy </i></b><b><i>here</i></b><b><i>.</i></b></h5>
<h5 class="jobSectionHeader"><b><i>California Residents may review our CCPA notice for applicants and employees </i></b><b><i>here</i></b><b><i>.</i></b></h5>
<h5 class="jobSectionHeader"><b>#ZR</b></h5></div></div>

Senior Manager, Network Infrastructure

Northbound Executive Search

<div>
 <p>
  Our client, a growing and well-capitalized investment firm, is seeking a strategic and experienced
  <strong>
   Head of Human Resources
  </strong>
  to lead the firm&rsquo;s people operations and organizational development. This is a senior leadership role that will work closely with the executive team to shape the firm&rsquo;s culture, scale HR infrastructure, and support a high-performance environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate brings a strong track record in human capital leadership within financial services or investment management, with the ability to balance strategic planning and hands-on execution.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute the firm&rsquo;s overall human resources strategy, aligned with business objectives
  </li>
  <li>
   Provide counsel to senior leadership on talent, organizational design, performance, and employee engagement
  </li>
  <li>
   Oversee recruitment and talent acquisition efforts across investment, operations, and support teams
  </li>
  <li>
   Lead compensation planning, performance review cycles, and promotions
  </li>
  <li>
   Manage employee relations, compliance, and policy development
  </li>
  <li>
   Drive diversity, equity, and inclusion initiatives and culture-building efforts
  </li>
  <li>
   Implement scalable systems and processes for a growing, high-performing organization
  </li>
  <li>
   Serve as a trusted partner across all levels of the firm
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   10+ years of progressive HR leadership experience, preferably within finance
  </li>
  <li>
   Proven ability to lead both strategic initiatives and day-to-day operations
  </li>
  <li>
   Strong understanding of compensation structures, talent development, and employment law
  </li>
  <li>
   Exceptional interpersonal, communication, and leadership skills
  </li>
  <li>
   Ability to operate in a fast-paced, performance-driven culture
  </li>
  <li>
   Advanced degree or HR certification (e.g., SPHR) preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Compensation &amp; Benefits
  </strong>
 </p>
 <ul>
  <li>
   Total compensation range of $300,000 &ndash; $350,000 (bonus is discretionary and based on performance)
  </li>
  <li>
   401(k) plan with generous employer contribution
  </li>
  <li>
   Generous paid time off and firm-wide holidays
  </li>
  <li>
   A high-impact leadership role with direct access to senior leadership and firm strategy
  </li>
 </ul>
 <p>
 </p>
</div>


Head of Human Resources

Explore 391+ Senior operations manager in New York this October. Find roles across top companies and apply now to boost your career.