director of operations

manager, operations

people operations manager Jobs in New York

people operations manager

senior product operations manager Jobs in New York

senior product operations manager

senior operations manager

Braze

<div>
 At Braze, we have found our people. We&rsquo;re a genuinely approachable, exceptionally kind, and intensely passionate crew.
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 We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity &ndash; inside and outside our organization.
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 <br/>
 To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
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 Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
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 If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can&rsquo;t wait to meet you.
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 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 We are seeking a Sr. Product Operations Manager to join our Product Program Management team and help Braze build a best-in-class product through operational excellence. You will be responsible for driving greater efficiency and effectiveness across the product management team by designing and implementing the infrastructure, processes, and tools that enable PMs to focus on strategy, business impact, and execution at scale. This role will build on the existing product operations foundation, but you&rsquo;ll have the opportunity to define the Product Operations roadmap.
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  Key Job Responsibilities
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 </strong>
 <ul>
  <li>
   Optimize Product Management Processes
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  <ul>
   <li>
    Partner with PM leadership to drive improvement of our existing planning framework
   </li>
   <li>
    Provide support to help PMs align strategy, priorities, and cross-team dependencies by standardizing operating models, PRDs, and artifacts across the department
   </li>
   <li>
    Conduct regular assessments of existing product processes (e.g., product feedback notes and asks from GTM teams) to identify inefficiencies and implement scalable improvements.
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   </li>
  </ul>
 </ul>
 <strong>
  Streamline Product Development Process
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 </strong>
 <ul>
  <li>
   Refine product development workflows to improve efficiency and collaboration between product, design and engineering from discovery through delivery.
  </li>
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   Enhance Early Access and Beta release processes by automating customer intake and feature provisioning, and manage communication protocols for critical product updates
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   <br/>
  </li>
 </ul>
 <strong>
  Enable Data-Driven Decision Making for PMs
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 </strong>
 <ul>
  <li>
   Partner with Product Management leadership and Product Analytics to coordinate building data infrastructure, reporting, and insights that help PMs and leadership make informed, data-driven decisions tied to business outcomes.
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  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience in Product Operations, Product Management, or a related role in B2B SaaS
  </li>
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   Experienced in building scalable processes, tools, and frameworks to improve efficiency, consistency, and effectiveness across a PM organization
  </li>
  <li>
   Analytical and pragmatic thinker, able to translate complex data into actionable insights, know when to implement new processes, and when to keep workflows lightweight
  </li>
  <li>
   Excellent at executing complex and large-scale change management &mdash; working with multiple stakeholders (Product, Design, Engineering, Analytics, Finance, etc.), aligning teams, and ensuring initiatives are delivered seamlessly from planning to rollout
  </li>
  <li>
   Comfortable navigating ambiguity, prioritizing initiatives, driving measurable impact, and influencing outcomes without direct authority.
  </li>
  <li>
   Sense of urgency and commitment to delivering high-quality work in a fast-paced environment
  </li>
  <li>
   Hands-on experience with product management tools (e.g., Productboard, Looker, Amplitude, Linear, Glean, and other best-in-class product management products)
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   <br/>
  </li>
 </ul>
 For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $135,000 and $155,000/year with an expected On Target Earnings (OTE) between $155,000 and $195,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
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 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.
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 <strong>
  Benefits
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  <br/>
 </strong>
 From offering comprehensive benefits to fostering hybrid ways of working, we&rsquo;ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
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 <ul>
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   Competitive compensation that may include equity
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   Retirement and Employee Stock Purchase Plans
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   Flexible paid time off
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   Comprehensive benefit plans covering medical, dental, vision, life, and disability
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   Family services that include fertility benefits and equal paid parental leave
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   Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  </li>
  <li>
   A curated in-office employee experience, designed to foster community, team connections, and innovation
  </li>
  <li>
   Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  </li>
  <li>
   Employee Resource Groups that provide supportive communities within Braze
  </li>
  <li>
   Collaborative, transparent, and fun culture recognized as a Great Place to Work&reg;
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   <br/>
  </li>
 </ul>
 <strong>
  About Braze
  <br/>
  <br/>
 </strong>
 Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.&trade; Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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 Braze is proudly certified as a Great Place to Work&reg; in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In&rsquo;s Best Places to Work. In 2024, we were included in U.S. News &amp; World Report&rsquo;s Best Companies to Work For (Top 10%) and recognized in Great Place to Work&rsquo;s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
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 Additionally, we were featured in Great Place to Work UK&rsquo;s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
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 You&rsquo;ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, S&atilde;o Paulo, Seoul, Sydney and Tokyo &ndash; not to mention our employees in nearly 50 remote locations.
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 <strong>
  BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
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  <br/>
 </strong>
 At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
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 Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience &ndash; regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you .
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 We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we&rsquo;d love to meet you.
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 Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
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</div>


Senior Product Operations Manager

CASA GLOW INC.

<p><b>Role Overview</b></p><p>The manager position will oversee Casa Glow&rsquo;s business operations, ensuring the seamless delivery of services, scaling our brand, and driving profitability. As a key executive, you will work closely with the CEO to establish and execute a strategic roadmap that aligns with our growth goals and industry leadership.</p><p>This role demands a seasoned professional with a deep understanding of the aesthetics industry, particularly within the competitive NYC market. The ideal candidate will be innovative, results-driven, and passionate about enhancing the client experience while ensuring operational excellence.</p><p><b>Key Responsibilities</b></p><p>Business Operations:</p><p>&#9679; Oversee the day-to-day operations of CasaGlow, ensuring an unparalleled client experience in all services offered (Botox, fillers, facials, laser treatments, etc.).</p><p>&#9679; Establish and implement operational strategies to improve efficiency, streamline workflows, and enhance team performance.</p><p>&#9679; Create and execute a strategic vision that supports CasaGlow&rsquo;s long-term goals.</p><p>&#9679; Develop and enforce SOPs (Standard Operating Procedures) to maintain consistency and high standards.</p><p>&#9679; Ensure compliance with all local, state, and federal regulations for medical spa operations.</p><p><b>Growth and Expansion:</b></p><p>&#9679; Manage all operational and logistical aspects.</p><p>&#9679; Identify new market opportunities within NYC and surrounding areas, including partnerships, collaborations, and future locations.</p><p>&#9679; Expand Casa Glow&rsquo;s service offerings by analyzing trends in the aesthetics industry and implementing innovative solutions that align with client demands.</p><p><b>Marketing and Business Development:</b></p><p>&#9679; Collaborate with the marketing team to develop and execute strategies that increase brand visibility and attract new clientele in NYC&rsquo;s highly competitive market.</p><p>&#9679; Collaborate with marketing professionals and agencies to develop and execute strategies that increase brand visibility and attract new clientele in NYC&rsquo;s highly competitive market.</p><p>&#9679; Oversee digital marketing efforts, including SEO, paid media, email campaigns, website optimization and social media to drive client engagement and retention.</p><p>&#9679; Implement strategies to boost online presence and optimize CasaGlow&rsquo;s ranking on Google and other platforms.</p><p>&#9679; Evaluate and refine loyalty programs, promotions, and client retention initiatives to enhance customer satisfaction and lifetime value.</p><p>&#9679; Research industry trends to expand service offerings and introduce innovative treatments aligned with client demand.</p><p><b>Team Leadership and Development:</b></p><p>&#9679; Build and lead a high-performing team, ensuring a culture of professionalism, accountability, and collaboration.</p><p>&#9679; Implement training programs to upskill staff and ensure exceptional client care.</p><p><b>Financial Management:</b></p><p>&#9679; Develop and manage budgets to ensure financial health and profitability across all locations.</p><p>&#9679; Analyze P&amp;L (Profit and Loss) statements, identify inefficiencies, and implement cost-saving strategies without compromising service quality.</p><p>&#9679; Set and monitor KPIs (Key Performance Indicators) to track performance and identify growth opportunities.</p><p><b>Client Experience:</b></p><p>&#9679; Maintain a strong focus on delivering a luxury, personalized client experience to ensure retention and referrals.</p><p>&#9679; Regularly analyze client feedback to identify areas for improvement and innovation.</p><p><b>Qualifications:</b></p><p>&#9679; 10+ years of progressive experience in leadership roles, with at least 5+ years in the aesthetics, and medical spa industry.</p><p>&#9679; Industry Expertise: Proven experience in a senior operational role, preferably within the aesthetics, beauty, and wellness, with a deep understanding of the NYC market.</p><p>&#9679; Leadership: Strong leadership skills with the ability to manage cross-functional teams and cultivate a collaborative work environment.</p><p>&#9679; Operational Excellence: Demonstrated success in scaling businesses, streamlining operations, and achieving measurable growth.</p><p>&#9679; Marketing Knowledge: Experience with marketing strategy development, especially in SEO, digital campaigns, and client retention programs.</p><p>&#9679; Visionary Mindset: Ability to align strategies with long-term business goals while staying adaptable to change.</p><p>&#9679; Client-Centric: Passionate about enhancing client satisfaction, building high-performing teams, and scaling a luxury brand.</p><p>&#9679; A bachelor&rsquo;s degree is required; an MBA or equivalent is preferred.</p><p><b>What We Offer:</b></p><p>&#9679; Equity Opportunity</p><p>&#9679; Supportive Work Environment: A collaborative, professional team passionate about aesthetics and wellness.</p><p>&#9679; Career Growth: The opportunity to be part of an expanding luxury brand with plans for growth.</p><p><b>Benefits:</b></p><ul><li>Family leave</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Job Type: Full-time</p><p>Pay: From $70,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Medical Spa Manager

Kahana & Feld LLP

<div><p>The People Operations Manager plays a critical role in supporting and strengthening our people operations department. This position is responsible for overseeing employee benefits administration, coordinating payroll with our external vendor, overseeing the firm&rsquo;s safety programs and policies, managing timekeeping compliance, and guiding employee relations matters including disciplinary actions and terminations.</p><p><b>
Key Responsibilities</b></p><p><b>
Benefits Administration</b></p><ul><li>
Serve as the primary point of contact for benefits-related matters, including health, dental, vision, life, and retirement plans.</li><li>
Coordinate with benefits brokers and vendors to implement annual renewals, resolve employee issues, and ensure plan compliance.</li><li>
Process uploads and registrations in benefit platforms as necessary (such as benefits enrollment platform, 401k, commuter benefits, etc.)</li><li>
Develop and deliver employee benefits orientation and open enrollment sessions.</li><li>
Maintain and update benefits documentation and intranet resources.</li></ul><p><b>
Payroll Coordination &amp; Timekeeping Oversight</b></p><ul><li>
Liaise with the payroll vendor to ensure accurate and timely payroll processing.</li><li>
Respond to employee inquiries regarding payroll issues and questions; coordinate resolution with the vendor.</li><li>
Audit and approve timecard submissions and payroll reports in coordination with department leaders; ensure employee timecards are accurate and timely.</li><li>
Train new managers and employees on timekeeping procedures.</li><li>
Monitor compliance with federal, state, and firm timekeeping policies.</li><li>
Coordinate with billing and accounting to ensure appropriate funds are available.</li></ul><p><b>
Employee Relations &amp; Support</b></p><ul><li>
Provide guidance and coaching to managers and employees on employee relations matters.</li><li>
Conduct and document employee relations meetings, performance improvement plans, including disciplinary actions and termination.</li><li>
Ensure consistent application of firm policies and compliance with employment laws.</li><li>
Maintain confidential personnel files and records.</li><li>
Ensure timely and compliant execution of offboarding tasks, including exit interviews, access removal, and knowledge transfer.</li></ul><p><b>
Safety, Risk Mitigation &amp; Emergency Preparedness</b></p><ul><li>
Design and oversee the firm&rsquo;s enterprise-wide safety and emergency preparedness strategy.</li><li>
Establish and maintain firmwide protocols for crisis management, including natural disasters, public health emergencies, workplace violence, and cybersecurity incidents, in collaboration with legal, facilities, and IT teams.</li><li>
Lead cross-functional emergency response teams across all office locations.</li><li>
 Partner with external consultants, insurance providers, and regulatory agencies to proactively manage risk.</li><li>
Prepare and disseminate emergency communications for all offices, ensuring timely and accurate information is shared.</li></ul><p><b>
Cross-Functional Collaboration</b></p><ul><li>
Serve as the Texas and east coast liaison.</li><li>
Provide advice and coach managers on policy application and employee relations concerns.</li><li>
Partner with leaders to support workforce planning, team development, and employee engagement.</li><li>
Collaborate with payroll, finance, and legal teams to ensure accurate and timely HR operations.</li></ul><p><b>
Performance &amp; Development</b></p><ul><li>
Develop and implement a thorough performance evaluation process.</li><li>
Coordinate performance review cycles and goal-setting processes.</li><li>
Support training initiatives and identify opportunities for employee growth and skill-building.</li></ul><p><b>
Other Duties</b></p><ul><li>
Ensure practices comply with labor laws, regulations, and employment policies.</li><li>
Maintain accurate and up-to-date employee records.</li><li>
Utilize the HRIS to process employee updates and changes.</li></ul><p><i>
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.</i></p><p><b>
Preferred Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>
2+ years of progressive HR experience, including benefits administration and employee relations.</li><li>
Must be proficient with Microsoft Excel.</li><li>
Strong knowledge of employment laws and regulations (e.g., FMLA, FLSA, ADA, COBRA).</li><li>
Experience coordinating payroll with third-party vendors or payroll processing.</li><li>
Excellent communication, presentation, and interpersonal skills.</li><li>
Ability to handle sensitive matters with discretion and professionalism.</li><li>
Proficiency with HRIS and timekeeping systems.</li></ul><p><b>
Equal Opportunity Employer</b></p><p>
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p><b>
Job Type</b></p><p>
Full-Time, Exempt</p><p><b>
Salary</b></p><p>
$100,000-$120,000</p><p><b>
Work Location</b></p><p>
Hybrid</p><p><b>
Work Schedule</b></p><p>
8:30am - 5:30pm Monday-Friday. Occasional weekends and holidays.</p><p><b>
Physical Requirements</b></p><p>
Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodations.</p><p><b>
Travel</b></p><p>
10-20% domestic travel by car and plane.</p></div>

People Operations Manager

Metropolitan Transportation Authority

<div><div><div><div><b>Job ID:</b> 13822</div>
<div><b>Business Unit:</b> MTA Construction &amp; Development</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Systems-C&amp;D</div>
<div><b>Date Posted:</b> Nov 19, 2025</div>
</div></div><div><p><b>Description</b>
</p><p><b>This position is eligible for telework</b><b>,</b><b> which is currently one day per week. New hires are eligible to apply 30 days after their effective </b><b>hire dat</b><b>e</b><b>.</b></p><div><div><div>
JOB TITLE:</div><div><br>
Project Manager (Systems)</div></div><div><div><br>
AGENCY:</div><div><br>
Construction &amp; Development</div></div><div><div><br>
DEPT/DIV:</div><div><br>
Delivery/Systems</div></div><div><div><br>
REPORTS TO:</div><div><br>
Senior Director, Project Management</div></div><div><div><br>
WORK LOCATION:</div><div><br>
2 Broadway</div></div><div><div><br>
HOURS OF WORK:</div><div><br>
8:30 AM to 5:00 PM or as required (7.5 HR/DAY)</div></div><div><div><br>
HAY POINTS:</div><div><br>
702</div></div><div><div><br>
SALARY RANGE:</div><div><br>
$103,523 to 140,942</div></div><div><div><br>
DEADLINE:</div><div><br>
Open Until Filled</div></div></div><div></div><div><b><br>
Summary</b></div><div></div><div><br>
The Project Manager manages capital project delivery within the Systems business unit in the MTA Construction and Development (C&amp;D) Delivery Department. This position is responsible for project management activities that ensure project delivery is safe, efficient, on schedule, within budget, and per project documents, contractual requirements, and relevant policies, procedures, standards, and guidelines.</div><div></div><div><br>
The Project Manager monitors project status, mitigates risk, and resolves project issues, consulting with and providing recommendations to senior management for critical issue resolution. This position coordinates project delivery activities with C&amp;D and operating agency personnel and manages staff, contractors, consultants, and agency forces in the safe and efficient execution of capital projects.</div><div></div><p><b><br>
Responsibilities</b></p><div>
The Project Manager is responsible for successfully managing and mentoring staff to deliver complex capital projects.</div><div><br>
</div><div>This role will work on Fare Evasion initiatives &amp; Projects.</div><div></div><div><br>
Coordinate project activities through project close-out.</div><div><br>
</div><div>Monitor project performance against established baselines and pursue opportunities for improved performance.</div><div><br>
</div><div>Identify project issues and risks and ensure timely resolution and mitigation.</div><div></div><div><br>
Recommend solutions to senior management for the resolution of critical issues.</div><div><br>
</div><div>Manage project activities to minimize the impact on agency operations and the public.</div><div></div><div><br>
Coordinate project activities with the project team, C&amp;D staff, contractors, consultants, MTA operating agency staff, and other stakeholders.</div><div><br>
</div><div>Coordinate with MTA operating agency staff to ensure necessary actions, approvals, and resources are in place to support project delivery.</div><div></div><div><br>
Ensure project activities follow established requirements and adhere to all relevant standards, guidelines, codes, regulations, policies, and procedures.</div><div></div><div><br>
Ensure that safety and quality are an integral part of project operations.</div><div><br>
</div><div>Manage the preparation and monitor the implementation of project plans, quality plans, and work plans.</div><div><br>
</div><div>Coordinate with Safety and Quality Management staff.</div><div><br>
</div><div>Manage project documentation to ensure quality, completeness, and accuracy.</div><div></div><div><br>
Manage and monitor progress against project scope, schedule, and budget.</div><div><br>
</div><div>Work collaboratively with Development and Contracts throughout the project life-cycle, including developing project scope, requirements, design criteria, and procurement packages, evaluating bids/proposals, negotiating change orders, and completing the contractor/consultant evaluation process.</div><div><br>
</div><div>Review and approve contract invoices and other project charges based on established procedures.</div><div><br>
</div><div>Ensure that expenditures are correctly charged.</div><div><br>
</div><div>Manage comprehensive project document control and retention.</div><div></div><div><br>
Manage the preparation of reports, presentations, research, and studies.</div><div><br>
</div><div>Manage the presentation of project reporting and the coordination of audit/inquiry responses for MTA and external oversight bodies.</div><div></div><div><br>
Manage staff selection, coaching, training, development, evaluation, and discipline/termination as needed.</div><div><br>
</div><div>Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.</div><div></div><div><b><br>
E</b><b>ducation and Experience</b></div><div></div><div><br>
Bachelor&rsquo;s degree in Engineering, Architecture, Construction, Project Management, Business Administration, Transportation, or a related field.</div><div><br>
</div><div>Must have a minimum of five (5) years of related experience.</div><div><br>
</div><div><b>Competencies:</b></div><div><br>
</div><div>A licensed Professional Engineer (PE) or Registered Architect (RA) is desirable.</div><div><br>
</div><div>PMP and CCM Certifications are preferred.</div><div></div><div><br>
Excellent communication and interpersonal skills.</div><div><br>
</div><div>Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.</div><div><br>
</div><div>Must possess excellent team-building, listening, problem-solving, and prioritization skills.</div><div><br>
</div><div>Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (i.e., presentations, report and letter writing, time management, etc.).</div><div></div><p><b><br>
Other Information</b></p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p><b>
Selection Criteria</b></p><div>
Based on the evaluation of education, skills, experience, and interview.</div><div></div><p><b><br>
How to Apply</b></p><div>
MTA employees must apply via the My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the &ldquo;Careers&rdquo; link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.</div><div><br>
</div><p><b>Equal Employment Opportunity</b></p><div>
MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities.</div><div></div><div><br>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply<b>.</b></div></div></div>

Project Manager (Systems)

VNS Health

<div><b>Overview</b><br>
<br>
Functions at the most senior level Business Systems Analyst role. Works directly with senior management on highly visible projects to understand business needs and challenges of managed care payors and to develop innovative solutions to meet those needs. Gathers requirements, performs analysis, designs new or enhanced systems to meet operational, business and clinical needs. Acts as lead Business Systems Analyst on team; coordinates exchanges of knowledge and ideas, and mentors business systems analysts in all phases of the project lifecycle to ensure that best practices and standards are followed. Collaborates with Business Unit and/or Project Manager on assigned projects. Works under general supervision.<br>
<br>
<br>
<br>
<br>
<p><b>What We Provide</b></p><ul><li>
Referral bonus opportunities
</li><li>Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
</li><li>Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
</li><li>Employer-matched retirement saving funds
</li><li>Personal and financial wellness programs
</li><li>Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
</li><li>Generous tuition reimbursement for qualifying degrees
</li><li>Opportunities for professional growth and career advancement
</li><li>Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities</li></ul><p></p><p><b><br>
What You Will Do</b></p><ul><li>
Serves as primary technical expert and principal designer of information systems for the managed healthcare business. Collaborates with senior level management to understand business needs and challenges, and to develop, design, plan, and deliver information systems solutions to meet managed care payor needs.</li><li>
Functions as lead Business Systems Analyst on team. Works independently on most deliverables. Works in partnership with senior leadership and training department to ensure successful delivery of project objectives.</li><li>
Develops business case and ROI models to support user requests, coordinates with business leadership, finance and IT leadership as necessary. Performs high level product research relating to build/buy decisions.</li><li>
Gathers requirements from cross-organizational groups, including policy makers, leadership, business, clinical and IT staff for new development and/or enhancements of Clinical System and related applications. Includes participation in a build/buy analysis and gathering requirements for a vendor application selection.</li><li>
Analyzes requirements, workflow and consequences of system changes, and recommends changes to address deficiencies. Develops design for new and/or enhanced systems for all platforms (Tablet, Mainframe, Web).</li><li>
Writes requirements, functional specifications, report or metrics specifications, and other supporting documentation for new and/or enhanced systems. Produces documentation suitable for business clients, programmers, QA and trainers.</li><li>
Ensures that new or enhanced aspects of clinical systems are in compliance with state and federal regulations.</li><li>
Informs department manager and project manager of project progress and problems, and ensures that these problems are reviewed and resolved prior to implementation.</li><li>
Participates in all phases of the project lifecycle and ensures that standards are followed and the systems developed or modified are adequately tested or documented. Advises on testing procedures and documentation, training methods and curriculum, implementation and conversion planning.</li><li>
Participates in standardizing formats and methodologies for requirements, functional specifications and system documentation. Monitors developments in the industry and helps bring best practices to the department.</li><li>
May mentor and coach less experienced Business Systems Analyst staff; coordinates exchange of knowledge, ideas and methods, and iRise best practice; advises analysts on developing specifications to ensure completeness and accuracy.</li><li>
Models existing undocumented systems; works with analyst team to build library of documentation and makes it available to the team. Teaches modeling methods and helps advance the knowledge and expertise of the group.</li><li>
May perform other leadership roles including team building, staff training specific to business analysis, on boarding and support of new hires.</li><li>
Coordinates with Operations Team in the development of educational training materials, user procedure manuals and user testing. Prepares reports on pre-test and post-test results to address deficiencies and educates team members and trainers on content.</li><li>
Maintains analysts&rsquo; library of resources. Develops library of pertinent books and articles on information systems for the department.</li><li>
Develops and distributes regular management reports and any requests for special, ad hoc reporting or claims data. Develops positive working relationships with VNS Health Plans leadership.</li><li>
Develops an understanding of VNS Health Plans strategic business objectives and business unit operations, along a particular health plan value stream. Articulates business issues and designs data collection methodologies.</li><li>
Provides data collection and analytical support to team and monitors projects led by Service Operations team. Summarizes, creates, and distributes reports as needed.</li><li>
Visualizes data in creative ways to enhance understanding and accelerate decision making.</li><li>
Assists in writing reports, memos and other communications as needed. Coordinates report production as needed. Creates and implements dashboards with key performance indicators and forecasting models.</li><li>
Participates in interdepartmental work groups in support of process improvement projects, as needed.</li><li>
Assists in the design and delivery of presentations on project status and outcomes to management.</li><li>
Monitors new and existing process designs to measure operational effectiveness.</li><li>
Provides financial impact analysis for all retro compensation grids as a result of amendments or new published state rates.</li><li>
Participates in special projects and performs other duties as assigned.</li></ul>
<br>
<b>Qualifications</b><p><b><br>
Education:
</b></p><ul><li>Bachelor's Degree Computer Science, MIS, Information Technology, or Communications Engineering or equivalent experience required</li></ul><p><b><br>
Work Experience:</b></p><ul><li>
Minimum five years experience with responsibility for end-to-end SDLC design, development and implementation of managed healthcare payor solutions, (or two years of this experience plus a Master&rsquo;s Degree in one of the above-required fields) required</li><li>
At least one year of experience must be with a managed care organization on business transformation required</li><li>
All candidates must have two years experience using FACETS, SQL scripts &amp; queries, OBIEE, Power BI, Tableau &amp; MicroStrategy reports &amp; dashboards; project management &amp; SDLC methodologies, with contracting and new business management across relational databases, using Oracle, SQL Server &amp; DB2, managing stakeholder expectations and providing HIPAA-compliant guidance to business partners, vendors, and end-users, per industry standards for EDI protocols. Strong command of Microsoft Office Tools (Word, Excel, Visio, and PowerPoint) required, and mobile computing platforms &amp; web- based technologies required</li><li>
Effective oral and written communication skills, consulting and analytical skills and ability to work with clients, IT management, staff, consultants and vendors required</li><li>
Ability to function autonomously, and collaborate with most senior level leaders across the agency required</li><li>
Claims Only:</li><li>
Minimum one year work experience in consulting, operations or financial analysis, Claims analytics or related discipline required</li><li>
Proficient with personal computers, including Microsoft Windows Excel, Word, Access, Power Point, Facets and (Altruista) Guiding care required</li><li>
Demonstrated understanding of NYS, CMS and Medicaid reimbursement guidelines. APG, APC, DRG preferred</li></ul>
<br>
<b>Pay Range</b><br>
<br>
USD $93,400.00 - USD $116,800.00 /Yr.
<br>
<b>About Us</b><br>
<br>
<b>VNS Health</b> is one of the nation&rsquo;s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us &mdash; we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 &ldquo;neighbors&rdquo; who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.</div>

Senior Business Systems Analyst

Maiden Home

<div>
 Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings.
 <br/>
 <br/>
 As our Vice President of Strategic Operations, you will oversee the Production, Transit, Inventory Management and Customer Care groups as they work together to delight customers, uphold our brand standards, and achieve our long-term goals for scale. As a key member of our Leadership Team, reporting to our CEO, you will also play an integral part in building and scaling our vision for best in class company culture. Our ideal candidate will have a track record of excellence in people and supply chain management, and an expertise in understanding and identifying opportunities for efficiency and long term scale. They will have a collaborative mindset that will enable them to work effectively cross-functionally, not only within the company, but also with key external partners.
 <br/>
 <br/>
 This is a unique opportunity to join a brand that is primed for its next stage of growth&ndash;with a proven competitive advantage in its ability to attract, motivate and retain top talent across a range of disciplines. At Maiden Home, you&rsquo;ll find a workspace that encourages innovation, creative expression, and teamwork, and your experience will be shaped by your performance, contributions, and drive.
 <br/>
 <br/>
 This role is located at our New York headquarters, located in the TriBeCa design district.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Continuously maintain and scale the Maiden Home global Supply Chain business model, which enables the development of our long-term Product Roadmap and company strategic plan.
  </li>
  <li>
   Unlock the full potential of our current supply chain partners across manufacturing and logistics by continually evaluating opportunities for enhancing current relationships and delivering more customer value as we scale.
  </li>
  <li>
   Own and drive the business health of the company&rsquo;s P&amp;L (e.g. margin, working capital) through the team.
  </li>
  <li>
   Acts as a steward of the company&rsquo;s Customer Care group, ensuring the Maiden Home client experience is world class.
  </li>
  <li>
   Manage and develop a high performing team, holding standards high and pushing others to do more than they thought possible.
  </li>
  <li>
   Balance the resolution of current roadblocks, sometimes unforeseen, through creative problem-solving, with the long-term planning and growth of the business through OKRs.
  </li>
  <li>
   Partner closely with the CEO and broader Leadership Team to drive cross-functional priorities and initiatives, as well as goals for company culture.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   12+ years of professional experience working at brand-led companies in the Operations, Supply Chain Management, Finance Management Consulting, or other similar fields.
  </li>
  <li>
   5+ years of people management expertise, including managing managers, with demonstrated success in hiring and developing a high performing team.
  </li>
  <li>
   Deep understanding of financial concepts (margin, working capital) and understanding of how best to use data to drive business outcomes.
  </li>
  <li>
   Strong negotiator who understands how to achieve business priorities while maintaining positive partner relationships.
  </li>
  <li>
   Keen curiosity and understanding of the Maiden Home luxury business and clientele.
  </li>
  <li>
   Ability to prioritize effectively and remain agile amidst changing business priorities.
  </li>
  <li>
   Dynamic thinker with the ability to balance cost, speed, and customer experience for proper decision making.
  </li>
  <li>
   An obsession for details, accuracy, and meticulous processes.
  </li>
  <li>
   Entrepreneurial mindset that enables new, creative solutions to challenges.
  </li>
  <li>
   Strong communication and executive presentation skills.
  </li>
  <li>
   Highly personable with the ability to work cross-functionally.
  </li>
  <li>
   High energy, positive outlook, and a healthy dose of hustle.
   <br/>
   <br/>
  </li>
 </ul>
 Anticipated Salary Range: $200,000 - $275,000
 <br/>
 <br/>
 Powered by JazzHR
</div>


Vice President, Operations & Supply Chain

Atlantic Group

<div>
 <p>
  <strong>
   Location:
  </strong>
  Midtown Manhattan
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  $95K-$125K + bonus
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our client, a leading global alternative asset manager is seeking a proactive and highly organized Executive Assistant to support a dynamic group of senior professionals in its New York office. In this role, you will provide comprehensive administrative support to a team of 10+ investment professionals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key responsibilities include:
  </strong>
 </p>
 <ul>
  <li>
   Managing complex calendars and coordinating meetings across multiple time zones
  </li>
  <li>
   Arranging domestic and international travel
  </li>
  <li>
   Handling phone coverage, expense reports, and document coordination
  </li>
  <li>
   Serving as a liaison with external partners and vendors
  </li>
  <li>
   Assisting with internal events and team initiatives
  </li>
  <li>
   Collaborating with administrative colleagues to ensure seamless office coverage, including participating in a rotating Friday schedule
  </li>
  <li>
   Maintaining utmost discretion when managing confidential materials, including legal documents, presentations, and sensitive communications
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   3&ndash;4+ years of administrative or office management experience, ideally within financial services
  </li>
  <li>
   Demonstrated ability to support multiple senior professionals simultaneously
  </li>
  <li>
   High proficiency with Excel, Word, Outlook, and PowerPoint
  </li>
  <li>
   Exceptional attention to detail, organization, and follow-through
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  42540
 </p>
</div>


Executive Assistant

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