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senior operations manager

Qiddiya | القدية

<div>
 Join Qiddiya Investment Company as a Senior Manager - Operational Readiness and play a crucial role in shaping the future of entertainment and cultural experiences in the region. This leadership position is essential for ensuring that our projects are fully prepared for operation, guaranteeing that each launch meets the high standards of quality and service expected by our guests.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop strategic operational readiness plans that align with Qiddiya's vision, ensuring that all projects are poised for successful execution
 </li>
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 Facilitate collaboration between various departments to embed operational requirements seamlessly into each project's lifecycle
 </li>
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 Conduct operational readiness assessments to identify readiness levels and potential risks, providing actionable solutions before project implementation
 </li>
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 Design and implement comprehensive training programs that prepare employees for their roles in newly launched projects
 </li>
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 Monitor operational performance through key performance indicators, delivering regular reports and insights to senior management
 </li>
 <li>
 Lead risk management initiatives to proactively address operational challenges and ensure contingency protocols are in place
 </li>
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 Enhance guest experience by ensuring operational readiness processes are tailored to meet and exceed customer expectations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Hospitality Management, Operations Management, or a related field; a Master's degree is an advantage
 </li>
 <li>
 A minimum of 8 years of experience in operational management or readiness, preferably in the entertainment or large-scale project sectors, with at least 3 years in a managerial position
 </li>
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 Strong track record of developing and implementing operational strategies that improve efficiency and enhance service delivery
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 Exceptional leadership abilities with experience in managing cross-functional teams effectively
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 Solid analytical and problem-solving skills, capable of making data-driven decisions
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 Excellent communication and presentation skills, able to influence stakeholders at all levels effectively
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 Experience in executing training and readiness programs tailored for a diverse workforce
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 Proven organizational skills with the ability to manage multiple projects simultaneously
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 Familiarity with the cultural landscape and regulatory environment of Saudi Arabia is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Senior Manager - Operational Readiness

Saudi AZM

<div>We are looking for a Senior Financial Planning &amp; Operations to join Saudi AZM. In this role, you will drive budgeting, forecasting, and financial modeling, oversee day-to-day administrative functions, and support senior leadership with strategic insights and executive reporting.
The ideal candidate brings strong analytical skills, a solid background in financial planning and operations management, and the ability to work cross-functionally in a dynamic, project-based environment.<h4 class="jobSectionHeader"> 
Responsabilities:</h4>
Financial management &amp; analysis<ul><li>
Prepare and analyze periodic financial and management reports</li><li>
Develop annual budgets, forecasts, and financial plans</li><li>
Build and maintain financial models for projects, products, and business initiatives</li><li>
Conduct financial and economic feasibility studies</li><li>
Monitor financial performance and provide actionable recommendations</li><li>
Analyze profitability, cash flow, and key financial indicators</li><li>
Support strategic planning and investment decision-making</li></ul>
Administrative leadership<ul><li>
Lead and coordinate administrative operations across the organization</li><li>
Develop and improve administrative policies, procedures, and controls</li><li>
Oversee contracts, procurement activities, and vendor relationships</li><li>
Monitor operational expenditures and cost centers</li><li>
Ensure efficient utilization of organizational resources and assets</li><li>
Coordinate with internal departments to improve operational effectiveness</li></ul>
Executive support &amp; governance<ul><li>
Prepare executive presentations, dashboards, and management reports</li><li>
Support senior management with financial insights and business analysis</li><li>
Contribute to organizational planning, governance, and performance management</li><li>
Participate in the evaluation of new business opportunities and strategic projects</li></ul><h4 class="jobSectionHeader">
Qualifications:</h4><ul><li>
Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field</li><li>
Minimum 3 years of relevant experience in financial analysis, financial planning, or financial and administrative management</li><li>
Proven experience in financial modeling, budgeting, and feasibility studies</li><li>
Experience in consulting, technology, or project-based organizations is preferred</li><li>
Advanced proficiency in Microsoft Excel</li><li>
Knowledge of Power BI or similar reporting tools is an advantage</li><li>
Native or professional proficiency in Arabic; good command of English (written and spoken)</li></ul></div>

Senior Financial Planning & Operations

<div>
 The Assistant Manager - Cloud Operations is responsible for supporting the day-to-day operation, reliability, governance, security, and optimization of Azure and Google Cloud Platform (GCP) environments. The role works closely with infrastructure, security, application, service desk, vendors, managed service providers, and business stakeholders to ensure cloud services are stable, secure, resilient, cost-effective, and aligned with business requirements.
 
 
 The role also supports Site Reliability Engineering (SRE) practices, including service availability, monitoring, incident response, reliability improvement, automation, and operational excellence.
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Support daily cloud operations across Microsoft Azure and Google Cloud Platform (GCP).
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 Monitor cloud infrastructure health, availability, performance, capacity, and incidents.
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 Support SRE practices, including reliability monitoring, availability improvement, incident response, service health reviews, and operational automation.
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 Manage incident response, service requests, escalations, and root cause analysis for cloud services.
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 Support implementation and maintenance of cloud governance, policies, standards, tagging, and compliance controls.
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 Review and optimize cloud cost, usage, reserved capacity, rightsizing, and resource cleanup.
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 Coordinate with vendors, managed service providers, and internal teams to resolve operational issues.
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 Support native backup, disaster recovery, high availability, and business continuity activities.
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 Maintain cloud documentation, operational runbooks, architecture diagrams, and knowledge base articles.
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 Support cloud security operations, including IAM reviews, network security, patching, vulnerability remediation, encryption, and access governance.
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 Assist with automation and Infrastructure as Code adoption using tools such as Terraform.
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 Track operational KPIs such as availability, incident resolution, SLA compliance, policy violations, cost optimization, reliability metrics, and documentation coverage.
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 Participate in change management, release coordination, and operational readiness reviews.
 </li>
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 Support audits, compliance reviews, and risk remediation related to Azure and GCP cloud infrastructure.
 
 
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 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
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 Minimum 5 years of hands-on experience in cloud operations, cloud engineering, infrastructure operations, SRE, or related technical roles.
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 Hands-on knowledge of Microsoft Azure and/or Google Cloud Platform (GCP).
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 Understanding of cloud networking, identity, compute, storage, monitoring, backup, security, and high availability.
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 Experience with incident, problem, change, and service request management.
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 Familiarity with SRE concepts, including availability, reliability, monitoring, alerting, incident response, root cause analysis, and continuous improvement.
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 Familiarity with ITIL processes and IT service management tools.
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 Good understanding of cloud security, IAM, RBAC, network security groups/firewalls, encryption, vulnerability management, and compliance controls.
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 Ability to work with vendors, managed service providers, and cross-functional teams.
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 Strong troubleshooting, communication, documentation, and stakeholder coordination skills.
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 Experience with automation or scripting using tools such as Terraform, PowerShell, or Python is preferred.
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 </ul>
</div>

Assistant Manager - Cloud Operation

Mace Group

<div>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The project:
This is an opportunity to work on a large new build airport, that will set a global benchmark for aviation experience and aims to attract 120 million passengers by 2030 in Saudi Arabia.
We are seeking a Senior Manager - Operational Technology and Airport Systems to lead design assurance, technical governance and systems integration across major aviation and infrastructure programmes.
The role requires deep expertise in airport systems, operational technology and digital infrastructure, with the ability to translate complex requirements into practical, scalable solutions while ensuring alignment with programme and client objectives.
You&rsquo;ll be responsible for:
<ul><li>Providing specialist technical leadership across airport systems, operational technology and smart infrastructure programmes.</li>
<li>Reviewing and assuring technical designs, specifications and submissions issued by design partners.</li>
<li>Leading design reviews to ensure compliance with operational, safety, resilience and performance requirements.</li>
<li>Supporting the planning and delivery of integrated airport systems including passenger processing, baggage handling interfaces, airside systems, security systems, communications networks and command centre technologies.</li>
<li>Advising on digital strategy and systems architecture for airport city developments and smart destinations.</li>
<li>Ensuring seamless integration between IT, OT and enterprise systems to enable operational efficiency and data-led decision making.</li>
<li>Supporting cybersecurity, resilience and governance standards across critical operational environments.</li>
<li>Working with infrastructure, construction and programme teams to ensure technology requirements are embedded into wider asset delivery.</li>
<li>Providing technical input into procurement strategies, tender evaluations, vendor selection and systems assurance processes.</li>
<li>Driving innovation opportunities across automation, analytics, IoT and digital twin applications for aviation environments.</li>
<li>Engaging confidently with senior client stakeholders, operators, consultants and contractors throughout project lifecycles.</li>
<li>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</li>
</ul>You&rsquo;ll need to have:
<ul><li>Relevant degree or equivalent.</li>
<li>Extensive experience delivering airport systems and OT across major aviation and critical infrastructure programmes.</li>
<li>Strong technical expertise in integrated security, building systems and smart digital infrastructure.</li>
<li>Proven ability to lead multidisciplinary coordination and ensure robust, scalable design solutions.</li>
<li>Strong stakeholder engagement across complex environments, with focus on resilience, performance and programme delivery.</li>
<li>Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.immigration and client approval.</li>
</ul>Our values
Safety first - Going home safe and well: We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.
Client focus - Deliver on our promise: We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.
Integrity - Always do the right thing: We influence positive outcomes within our industry while always aligning with our compliance obligations.
Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. 
 
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation. 
 
We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
#LI-Onsite</div>

Senior Manager â€“ Operational Technology & Airport Systems

MCG Talent

<div>
 
 
 HR Consultant
 
 
 
 
 
 
 Level:
 
 Manager / Senior Manager
 
 
 
 Location:
 
 Riyadh, Kingdom of Saudi Arabia
 
 
 
 
 
 
 We are partnering with a leading global professional services and consulting organization to appoint an experienced
 
 Manager / Senior Manager &ndash; HR Advisory
 
 to join their growing team in Saudi Arabia.
 
 
 
 
 
 This opportunity is ideal for candidates from a
 
 consulting background (preferably Big 4 or leading management consulting firms)
 
 with deep experience advising clients on HR strategy, operating model design, workforce transformation, and organization effectiveness across large and complex environments.
 
 
 
 
 
 Please note: This is a
 
 client-facing HR Advisory / Consulting role
 
 focused on shaping and delivering strategic HR solutions &mdash; not a traditional in-house HR Business Partner or HR Operations position.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and advise clients on HR strategy, workforce transformation, and organization design initiatives.
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 Assess current HR functions, governance structures, and operating models to identify opportunities for improvement and transformation.
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 Design future-state HR operating models aligned with business objectives and organizational growth.
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 Deliver HR advisory engagements across areas including talent strategy, workforce planning, employee experience, performance management, and capability development.
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 Conduct organizational diagnostics, HR assessments, and maturity evaluations to develop actionable recommendations.
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 Support HR technology and process transformation initiatives, partnering with stakeholders through implementation phases.
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 Facilitate executive workshops and present strategic recommendations to senior leadership and client stakeholders.
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 <li>
 Drive change management, stakeholder alignment, and adoption activities across transformation programs.
 </li>
 <li>
 Lead project teams and mentor junior consultants while ensuring high-quality client delivery.
 </li>
 </ul>
 
 
 
 
 
 Ideal Background
 
 
 <ul>
 <li>
 Proven experience in
 
 HR Advisory, Human Capital Consulting, Organization Design, Workforce Transformation, or People Consulting
 
 within a consulting environment.
 </li>
 <li>
 Prior experience from
 
 Big 4 (Deloitte, PwC, EY, KPMG)
 
 or a leading strategy/management consulting firm is highly preferred.
 </li>
 <li>
 Strong expertise in
 
 HR operating model design, organizational effectiveness, workforce strategy, talent transformation, and HR process improvement
 
 .
 </li>
 <li>
 Demonstrated ability to lead strategic client engagements and influence senior stakeholders.
 </li>
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 Experience managing multiple workstreams and delivering large-scale transformation programs.
 </li>
 <li>
 Strong communication, executive presentation, and problem-solving skills.
 </li>
 <li>
 Exposure to
 
 Middle East projects or multinational client environments
 
 is advantageous.
 </li>
 </ul>
 
 
</div>

Human Resources Consultant

Confidential

Job Title: General Manager (Marketing Agency) Location: Riyadh, Saudi Arabia Employment Type: Full-Time Job Overview We are representing a dynamic and forward-thinking marketing agency based in the heart of Riyadh. On behalf of our client, we are seeking an experienced and visionary General Manager to lead their organisation to new heights. The ideal candidate will be a strategic leader with a strong background in the marketing or advertising industry, possessing exceptional business acumen and a proven track record of driving growth and operational excellence. As General Manager, you will be responsible for the entire scope of the agency's operations, from strategic planning and financial management to team leadership and client satisfaction. This is a pivotal role that requires a blend of creative industry knowledge and sharp commercial skills to ensure the agency's sustained success and profitability. Responsibilities * Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth. * Assume full P&amp;L responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximise profitability and ensure financial health. * Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture. * Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilisation. * Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches. * Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships. * Analyse market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge. * Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement. Qualifications * Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency. * A Bachelor's degree in Business Administration, Marketing, or a related discipline. An MBA is highly advantageous. * Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&amp;L. * Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team. * Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape. * Excellent financial literacy and commercial acumen. * Experience working within the Saudi Arabian or wider GCC market is highly desirable. Benefits * A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.

General Manager (Marketing Agency)

General Manager / Director (Specialty Coffee &amp; Retail) Location: Riyadh, Saudi Arabia Employment Type: Full-time Job Overview We are representing a confidential, forward-thinking organisation at the forefront of the premium retail and specialty coffee sector. We are seeking a dynamic and experienced General Manager / Director to lead their operations in Riyadh, Saudi Arabia. This is a senior leadership role for a commercially astute professional with a passion for quality and exceptional customer service. The successful candidate will be responsible for driving the company's growth, managing all aspects of the business, and upholding the brand's reputation for excellence. You will have full strategic and operational control, ensuring profitability and market leadership. Responsibilities * Provide strategic direction and leadership to achieve the company's financial and operational goals. * Assume full P&amp;L responsibility, including budgeting, forecasting, and financial performance analysis to maximise revenue and profitability. * Oversee all day-to-day retail operations, ensuring the highest standards of product quality, customer service, and operational efficiency are consistently met. * Lead, mentor, and develop a high-performing team, fostering a positive and collaborative work culture that encourages excellence and professional growth. * Act as the primary brand ambassador, ensuring a superior and consistent customer experience across all locations. * Develop and implement innovative business development strategies to drive expansion, identify new market opportunities, and increase brand presence. * Manage supplier relationships, supply chain logistics, and inventory control to ensure product availability and quality. * Ensure all business operations are compliant with local health, safety, and licensing regulations. Qualifications * Proven experience in a senior leadership role, such as General Manager, Operations Director, or a similar position, within the premium F&amp;B, hospitality, or retail sectors. * Direct experience within the specialty coffee industry is highly desirable. * Demonstrable experience in managing the full P&amp;L of a multi-site retail business. * Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate a diverse team. * Strong commercial acumen and a strategic mindset with a hands-on, results-oriented approach. * Experience working in the Middle East, particularly Saudi Arabia, is a significant advantage. * Excellent organisational and problem-solving abilities. * Fluency in English is essential; proficiency in Arabic would be a strong asset. Benefits * A highly competitive salary and benefits package will be offered to the successful candidate, commensurate with their experience and the seniority of this role.

General Manager/ Director (Specialty Coffee & RETAIL)

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