senior patient account representative

Guidehouse

<div><p>Job Family:</p>
Patient Account Representative<p><br>
Travel Required:</p>
None<p><br>
Clearance Required:</p>
None<p>
What You Will Do:<br>
The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds, and scanning as required for non-government accounts. This position works with other departments to facilitate the meeting of both departmental/facility goals and objectives. This position is responsible for verifying payments received are correct per our contract, for ensuring patient satisfaction, and demonstrating the ability to find solutions to problems. The Patient Account Representative also collaborates with Management regarding payment patterns and/or other issues with specific payers to ensure efficient process execution.</p><p>
The Patient Account Representative possesses a strong knowledge of billing, managed care, and timely filing guidelines. Additionally, executors of this role demonstrate an ability to effectively review remittance advices and electronic billing reports from payer to determine appropriate actions. This position performs all related job duties as assigned.</p><p>
Location: UAB Medicine Avondale Business Office</p><p>
Work site: Onsite - possibly Hybrid after 6 months</p><p>
Position type: Full Time-Various shifts (Day, Evening, Nights)</p><p>
What You Will Need:
</p><ul><li><p>High School diploma or equivalent.</p></li><li><p>
0-2 years of experience in hospital billing and/or claims follow-up</p></li></ul><p><br>
What Would Be Nice to Have:</p><ul><li><p>
CPAR (Certified Patient Account Rep)</p></li><li><p>
Knowledge and understanding of diagnosis, HCPCS and CPT codes.</p></li><li><p>
1 year experience with claim edits and follow-up related to government/non-government claims accounts.</p></li><li><p>
Prior experience with Metrix, SSI, and HealthQuest</p></li><li><p>
Experience with spreadsheets, reporting, payer websites and sFax.</p></li><li><p>
Excellent communication and interpersonal skills</p></li><li><p>
Great typing skills along with MS Excel and Word experience</p></li></ul><p>
#IndeedSponsored</p><p>
#LI-DNI</p><p><br>
What We Offer:</p><p>
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.</p><p>
Benefits include:</p><ul><li><p>
Medical, Rx, Dental &amp; Vision Insurance</p></li><li><p>
Personal and Family Sick Time &amp; Company Paid Holidays</p></li><li><p>
Position may be eligible for a discretionary variable incentive bonus</p></li><li><p>
Parental Leave</p></li><li><p>
401(k) Retirement Plan</p></li><li><p>
Basic Life &amp; Supplemental Life</p></li><li><p>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</p></li><li><p>
Short-Term &amp; Long-Term Disability</p></li><li><p>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</p></li><li><p>
Skills Development &amp; Certifications</p></li><li><p>
Employee Referral Program</p></li><li><p>
Corporate Sponsored Events &amp; Community Outreach</p></li><li><p>
Emergency Back-Up Childcare Program</p></li></ul><p>
About Guidehouse</p><p>
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.</p><p>
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.</p><p>
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.</p><p>
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.</p><p>
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.</p><p>
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</p></div>

Patient Account Rep - Hospital Billing and Follow Up

<div><p>Job Family:</p>
Patient Account Representative<p><br>
Travel Required:</p>
None<p><br>
Clearance Required:</p>
None<p>
What You Will Do:</p><p><br>
The Insurance Patient Account Representative is an extension of a client&rsquo;s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.</p><p>
This position will be on a hybrid schedule working two days either in the Lewisville, TX office or El Segundo, CA office and three days from home.</p><p>
Essential Job Functions</p><ul><li><p>
Account Review</p></li><li><p>
Appeals &amp; Denials</p></li><li><p>
Medicare/Medicaid</p></li><li><p>
Insurance Follow-up</p></li><li><p>
Customer Service</p></li><li><p>
Billing</p></li><li><p>
UB-04 &amp; CMS 1500</p></li><li><p>
Complete all business-related requests and correspondence from patients and insurance companies.</p></li><li><p>
Responsible for working on 40-70 Accounts Per Day</p></li><li><p>
Complete all assigned projects in a timely manner.</p></li><li><p>
Assist client and patients in all requested tasks.</p></li><li><p>
Communicate to Guidehouse management areas of concern or areas of improvement.</p></li><li><p>
Research and respond to all patient inquiries received by telephone and mail.</p></li><li><p>
Update patient demographic information and initiate account adjustments.</p></li><li><p>
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.</p></li></ul><p><br>
What You Will Need:</p><ul><li><p>
High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.</p></li><li><p>
0-2+ year's experience in office, business, operations, customer service or healthcare field.</p></li></ul><p>
What Would Be Nice To Have:</p><ul><li><p>
Previous experience working in insurance portals</p></li><li><p>
PC skills in a Windows environment.</p></li><li><p>
Knowledge and utilization of desktop applications to include Word and Excel is essential.</p></li><li><p>
Ability to initiate and follow through on projects and work independently with minimal supervision</p></li></ul><p>
#IndeedSponsored</p><p>
#LI-DNI</p>
The annual salary range for this position is $34,000.00-$56,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.<p><br>
What We Offer:</p><p>
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.</p><p>
Benefits include:</p><ul><li><p>
Medical, Rx, Dental &amp; Vision Insurance</p></li><li><p>
Personal and Family Sick Time &amp; Company Paid Holidays</p></li><li><p>
Position may be eligible for a discretionary variable incentive bonus</p></li><li><p>
Parental Leave</p></li><li><p>
401(k) Retirement Plan</p></li><li><p>
Basic Life &amp; Supplemental Life</p></li><li><p>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</p></li><li><p>
Short-Term &amp; Long-Term Disability</p></li><li><p>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</p></li><li><p>
Skills Development &amp; Certifications</p></li><li><p>
Employee Referral Program</p></li><li><p>
Corporate Sponsored Events &amp; Community Outreach</p></li><li><p>
Emergency Back-Up Childcare Program</p></li></ul><p>
About Guidehouse</p><p>
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.</p><p>
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.</p><p>
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.</p><p>
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.</p><p>
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.</p><p>
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</p></div>

Patient Account Representative - Medicare, Medicaid, Commercial Claims

<div>Posting Description:
<div><b>
Aon is in the business of better decisions</b></div><div></div><div><br>
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.</div><div></div><div><br>
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.</div><div></div><div><br>
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative-action employer.</div><div></div><div><b><br>
We are looking for Senior Account Representative for our operation team in Health Solutions Department.</b></div><div></div><div><br>
As an Senior Account Representative in Health Solutions the responsibilities will be;</div><ul><li>
Providing customer compensation operation services,</li><li>
Responding directly to client questions and requests quickly and efficiently,</li><li>
Managing the operation flow between the insurance company and the customer,</li><li>
Following up on the process by the customer and the insurance company by executing the policy compensation transactions</li></ul><div></div><div><b><br>
How We Support Our Colleagues</b></div><div>
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two &ldquo;Global Wellbeing Days&rdquo; each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.</div><div>
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.</div><div>
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.</div><div>
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.</div><div></div><div><br>
#LI-HYBRID</div><div>
#LI-BY1</div></div>

TUR Health Solutions Senior Account Representative

The Southwell Co.

<div><div>DEPARTMENT: PATIENT FINANCIAL SERVICES
</div><div>F ACILITY: Medical Office Building
</div><div>WORK TYPE: Full Time
</div><div>S HIFT: Daytime<br>
</div><div></div><div><b>SUMMARY:
</b></div><div>The Patient Account Representative is responsible for collection of all accounts receivable assigned to them. Works all assigned correspondence timely to get accounts resolved and responds to questions regarding accounts from insurance companies or patients.<br>
</div><div></div><div><b>RESPONSIBILITIES:
</b></div><div>* Works the assigned claim reports daily.
<br>
<ul><li>Mails Insurance claims that cannot be electronically billed with medical records, if needed.
</li><li>Corrects any denied claims from insurance companies.
</li><li>Makes telephone inquiries to insurance carriers to collect delinquent claims.
</li><li>Documents all contact with patients, families, and inquiries made with employers or insurance companies.
</li><li>Keys insurance information into the computer and uses on-line claims correction.
</li><li>Updates patient and insurance company information in the computer.
</li><li>Documents account activity in on-line notes.
</li><li>Enters agreed items into computer.
</li><li>Answers all correspondence received from patients, lawyers, and insurance companies in a timely manner.
</li><li>Answers questions from patients or guarantors regarding insurance status.
</li><li>Researches patient accounts for information requested by management.
</li><li>Calls insurance companies to check the status of claims.
</li><li>Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. (&ldquo;TRHS&rdquo;) policies as they presently exist and as they change or are modified.
</li><li>Understands and adheres to: TRHS&rsquo; compliance standards as they appear in TRHS&rsquo;s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information.
</li><li>Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.
</li><li>Offers suggestions on ways to improve operations of department and reduce costs.
</li><li>Attends all mandatory education programs.
</li><li>Improves self-knowledge through voluntarily attending continuing education/certification classes.
</li><li>Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
</li><li>Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department.
</li><li>Volunteers/participates on hospital committees, functions, and department projects.
</li><li>Manages resources effectively.
</li><li>Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel.
</li><li>Makes good use of time so as to not create needless overtime.<br>
</li></ul></div><div></div><div><b>EDUCATION:
</b></div><div>* High School Diploma or Equivalent
<br>
in Education specialization<br>
<br>
</div><div></div><div><b>OTHER INFORMATION:
</b></div><div>Two (2) years experience with healthcare billing preferred.</div><br>
 <div></div><br>
<div><b>Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.</b></div></div><div></div>

Acute Patient Account Representative

99 Healthcare Management

<div>
 We are seeking a detail-oriented and results-driven
 <strong>
  Medical Billing Account Representative
 </strong>
 to join our corporate office in Dallas, TX. This is an excellent opportunity to play a key role in supporting our healthcare partners by managing accounts receivable follow-up, ensuring accurate and timely claim resolution, and contributing to a smooth revenue cycle process in a professional office environment.
 <br/>
 <br/>
 This position is responsible for monitoring outstanding insurance balances, identifying and resolving issues that delay claim payment, and collaborating with payers, patients, and clients as needed. The role also involves reviewing credit balances, validating reimbursement requests, and making recommendations to improve denial rates and reduce the overall age of accounts receivable.
 <br/>
 <br/>
 <strong>
  About Us:
  <br/>
  <br/>
 </strong>
 99 Healthcare Management is a Dallas-based physician practice management company. We help healthcare providers focus on their core skills &ndash; delivering high-quality care to their patients &ndash; by providing oversight and support for all administrative functions. Our service areas include human resources, accounting, marketing and business development, provider credentialing, and revenue cycle management. The practices we manage range in size and specialty and include internal medicine, family medicine, pain management, cardiology, OBGYN, and more.
 <br/>
 <br/>
 Learn more about our office and culture by visiting www.99mgmt.com or our Facebook page.
 <br/>
 <br/>
 <strong>
  Essential Functions:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reviewing outstanding insurance balances
  </li>
  <li>
   Thorough working knowledge of outpatient/hospital coding in multiple medical specialties.
  </li>
  <li>
   Identifying and resolving issues preventing finalization of claim payments which may include coordinating with payers, patients, and clients when appropriate
  </li>
  <li>
   Excellent ability to conduct coding audits to evaluate quality performance measures and using the findings to create written reports with recommendations; and then present education and feedback to facilitate improvement of documentation and coding.
  </li>
  <li>
   Exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse in regards to coding and documentation.
  </li>
  <li>
   Analyzing data and recording any noticed trends
  </li>
  <li>
   Recommending solutions to improve first-pass denial rates and reduce the age of overall AR
  </li>
  <li>
   Processing 40-60 claims daily
  </li>
  <li>
   Answering inbound customer/patient calls and questions
  </li>
  <li>
   Collecting balances on accounts
  </li>
  <li>
   Reviewing credit balances and validating reimbursement requests
  </li>
  <li>
   Initiating reallocation of refunds when appropriate
  </li>
  <li>
   Maintaining an in-depth working knowledge of the various applications associated with the workflows
  </li>
  <li>
   Ensuring all workflow items are completed within the set turn-around-time within quality expectations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills and Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma (other equivalents accepted) or equivalent combination of education and experience in healthcare required (Associate's degree preferred)
  </li>
  <li>
   Proficiency in MS Office Suite
  </li>
  <li>
   EMR experience required; E-Clinical Works and/or Athena preferred
  </li>
  <li>
   At least one year of experience handling physician office claims across various specialties
  </li>
  <li>
   Experience with internal medicine, family medicine, cardiology, pain management, or OBGYN preferred
  </li>
  <li>
   Coding and billing certification preferred
  </li>
  <li>
   Excellent command of the ICD-9-CM, ICD-10-CM, and CPT-4 classification systems
  </li>
  <li>
   Proficient and in-depth knowledge of ICD-9-CM, ICD-10-CM, CPT and HCPCS and Evaluation and Management coding guidelines.
  </li>
  <li>
   Ability to handle stressful situations in a professional manner
  </li>
  <li>
   Ability to set priorities and work independently while maintaining a high degree of accuracy
  </li>
  <li>
   Possess a strong work ethic and a high level of professionalism with a commitment to client/patient satisfaction
  </li>
  <li>
   Experience with provider enrollment preferred but not required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Schedule:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monday through Friday, 8:00 AM - 5:00 PM. No weekends, holidays, or after hours.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401(k) with matching*
  </li>
  <li>
   Medical, Dental, Vision Insurance
  </li>
  <li>
   Flexible Spending Account
  </li>
  <li>
   Disability and Life Insurance
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   401(k) Retirement Plan &ndash; Our company offers a 401(k) plan with immediate vesting on employer contributions. Employees can start contributing after 6 months of employment with both pre-tax and Roth 401(k) options available. The company provides a 100% match on the first 3% of contributions and 50% match on the next 2%, fully vested from day one. Additional investment options, loan features, and rollover support are available. Annual contribution limits apply.
  </li>
 </ul>
</div>


Medical Billing Account Representative (Dallas, TX)

SSM Health

<div><p><b>It's more than a career, it's a calling.</b></p>
OK-REMOTE<p></p><p><b>
Worker Type:</b></p>
Regular<p></p><p><b>
Job Summary:</b></p>
This non-clinical leadership role is responsible for advancing the health system by designing, implementing, and sustaining strategic patient experience initiatives. Serves as a high-level coach, facilitator, and project leader, working closely with senior leadership, department managers, physicians, and frontline staff to embed a culture of presence, service excellence, and continuous improvement. Integrates data-driven insights, coaching methodologies, and system-wide frameworks to elevate the patient, family, and employee experience.<p></p><p><b>
Job Responsibilities and Requirements:</b></p><p>
PRIMARY RESPONSIBILITIES</p><ul><li>
Leads high-impact coaching and mentoring for leaders, physicians, and staff to embed presence, service excellence, and consistent communication behaviors across departments.</li><li>
Translates patient experience data and qualitative feedback into actionable insights, guiding strategic decisions and improvement initiatives at the unit and regional level.</li><li>
Oversees cross-functional projects aligned with the Patient Experience and Operating Model, applying project management principles to drive sustainable culture and process improvements.</li><li>
Drives workforce development by curating and delivering learning strategies that align with patient experience goals and elevate service standards.</li><li>
Engages diverse stakeholders&mdash;including patients, families, community members, and internal teams&mdash;to co-design experience strategies that reflect lived experiences and drive meaningful change.</li><li>
Aligns local initiatives with system-wide priorities, ensuring consistency in experience strategy execution while adapting to the unique needs of each care setting.</li><li>
Serves as a preceptor, mentor, and coach to other patient experience team members for onboarding and development needs.</li><li>
Works in a constant state of alertness and safe manner.</li><li>
Performs other duties as assigned.</li></ul><p><br>
EDUCATION</p><ul><li>
Bachelor's degree</li></ul><p><br>
EXPERIENCE</p><ul><li>
Seven years' in a patient experience role managing a patient experience process, with five years in leadership</li></ul><p></p><p>
PHYSICAL REQUIREMENTS</p><ul><li>
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.</li><li>
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.</li><li>
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.</li><li>
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.</li><li>
Frequent keyboard use/data entry.</li><li>
Occasional bending, stooping, kneeling, squatting, twisting and gripping.</li><li>
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.</li><li>
Rare climbing.</li></ul><p></p><p>
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS</p><ul><li>
None</li></ul><p></p><p><b>
Work Shift:</b></p>
Day Shift (United States of America)<p></p><div><div><div><div><div><div><div><p><b>
Job Type:</b></p></div></div></div></div></div></div></div>
Employee<p></p><p><b>
Department:</b></p>
8745000033 Patient Experience<p></p><p><b>
Scheduled Weekly Hours:</b></p>
40<p></p><p><b>
Benefits:</b></p><p></p><p>
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.</p><p></p><ul><li><p><b>
Paid Parental Leave</b><b>:</b> we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).</p></li><li><p><b>
Flexible Payment Options:</b> our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.</p></li><li><p><b>
Upfront Tuition Coverage</b>: we provide upfront tuition coverage through FlexPath Funded for eligible team members.</p></li></ul><p></p><p>
Explore All Benefits</p><p></p><p><i>
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,</i><b><i> </i></b><i>pregnancy, veteran status</i><b><i>, </i></b><i>or any other characteristic protected by applicable law. </i><i>Click here to learn more.</i></p></div>

Advisor Senior, Patient Experience (S)

Shispare

<p>The Senior Medical Billing Services Sales Representative is responsible for generating new revenue by selling outsourced medical billing and related services to hospitals, physician groups, clinics, and other healthcare providers. The role focuses on promoting a comprehensive solution that includes full-service billing and coding, insurance verification, credentialing, and next-day payment on submitted claims, driving measurable improvements in provider cash flow and administrative efficiency.</p><p><b>Essential duties and responsibilities:</b></p><ul><li>Identify, qualify, and close new client accounts for medical billing, coding, and revenue cycle management services within an assigned territory.</li><li>Conduct structured discovery to understand a prospect&rsquo;s current billing processes, payer mix, denial rates, and cash-flow challenges, and design tailored service proposals.</li><li>Articulate the value of next-day payments on claims and related services (insurance verification, credentialing, and coding accuracy) to financial and clinical stakeholders.</li><li>Prepare and deliver professional sales presentations, proposals, and RFP responses to practice administrators, CFOs, CEOs, and physician owners.</li><li>Negotiate pricing, terms, and contract language within defined company parameters and obtain timely execution of service agreements.</li><li>Maintain an active, accurately forecasted pipeline in the CRM, documenting all prospect interactions, next steps, and probability to close.</li><li>Collaborate with operations, implementation, and client success teams to ensure smooth onboarding, accurate setup, and a positive handoff experience.</li><li>Provide regular feedback from the field regarding competitor offerings, pricing trends, and customer requirements.</li><li>Achieve or exceed defined KPIs, including number of new opportunities created, proposals delivered, and closed-won revenue.</li><li>Represent the company at industry events, conferences, and webinars as needed</li></ul><p><b>Must Have:</b></p><ul><li>Bachelor&rsquo;s degree in Business, Healthcare Administration, or related field.</li><li>3&ndash;5 years of quota-carrying sales experience in medical billing, revenue cycle management, healthcare technology, or healthcare services.</li><li>Demonstrated track record of meeting or exceeding annual revenue targets in a B2B healthcare sales role.</li><li>Working knowledge of medical billing fundamentals, including patient registration, charge capture, coding (CPT/ICD), claim submission, denials management, and reimbursement cycles.</li><li>Familiarity with insurance verification processes, provider credentialing, and payer enrollment.</li><li>Strong proficiency using CRM software to manage pipeline and forecast accurately.</li><li>Excellent verbal and written communication skills, including presentation and negotiation.</li><li>Ability to travel to client sites, conferences, and internal meetings as required.</li><li>Existing relationships with physician practices, specialty clinics, and/or hospital decision-makers.</li><li>Experience selling to C-level and administrative leaders in healthcare (CFO, CEO, practice administrator, revenue cycle director).</li></ul><p><b>Work Location &amp; Field Travel:</b></p><ul><li>100% remote, open to candidates across the US; occasional travel to customer sites may be required for larger deals.</li><li>Ability to travel by car and/or air to customer locations and events.</li></ul><p><b>How to apply:</b></p><ul><li>Please submit your resume and a short cover letter describing your experience selling medical billing, RCM, or related healthcare services, including your most recent yearly quota and actual performance.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Current and expected salary</li></ul><p>Experience:</p><ul><li>sales experience in medical billing and healthcare software: 3 years (Required)</li></ul><p>Work Location: Remote</p>

Senior Medical Billing Services Sales Representative

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