senior product analyst

HUMAN FORCE GROUP

We&rsquo;re Hiring: Senior Product Analyst (Part-Time | Remote)We are looking for a skilled and experienced Senior Product Analyst to join our team on a part-time, remote basis. If you&rsquo;re someone who can turn data into actionable insights and help drive product decisions, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Analyze product performance, user behavior, and key metrics</li><li>Collaborate with clients, developers, and stakeholders</li><li>Define and track KPIs to measure success</li><li>Conduct A/B testing and optimize product features</li><li>Prepare reports and presentations for internal teams</li><li>Identify improvement areas and recommend solutions</li></ul>Requirements:<ul><li>5+ years of experience as a Product Analyst</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and presentation abilities</li><li>Experience with tools like Excel, SQL, Power BI, etc.</li><li>Ability to work independently in a remote setup</li><li>Solid understanding of product lifecycle &amp; user experience</li></ul>Preferred Skills:<ul><li>Experience in agile environments</li><li>Familiarity with tools like Google Analytics, Mixpanel</li><li>Basic understanding of product management principles</li></ul>Job Type: Part-timeWork Location: In person

Senior Product Analyst

Force Cloud LLC

We&rsquo;re Hiring: Senior Product Analyst (Remote)We are looking for a skilled and experienced Senior Product Analyst to join our team on a part-time, remote basis. If you&rsquo;re someone who can turn data into actionable insights and help drive product decisions, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Analyze product performance, user behavior, and key metrics</li><li>Collaborate with clients, developers, and stakeholders</li><li>Define and track KPIs to measure success</li><li>Conduct A/B testing and optimize product features</li><li>Prepare reports and presentations for internal teams</li><li>Identify improvement areas and recommend solutions</li></ul>Requirements:<ul><li>5+ years of experience as a Product Analyst</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and presentation abilities</li><li>Experience with tools like Excel, SQL, Power BI, etc.</li><li>Ability to work independently in a remote setup</li><li>Solid understanding of product lifecycle &amp; user experience</li></ul>Preferred Skills:<ul><li>Experience in agile environments</li><li>Familiarity with tools like Google Analytics, Mixpanel</li><li>Basic understanding of product management principles</li></ul>Work Location: In person

Victoria's Secret

<div><div><h2 class="jobSectionHeader">Why You Belong Here</h2>
At Victoria&rsquo;s Secret &amp; Co, you&rsquo;ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You&rsquo;ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. 
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you&rsquo;ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.</div><div>
Description
Senior Product Analyst. Victoria&rsquo;s Secret Direct Brand Management, LLC, Reynoldsburg, OH. Responsible for supporting all day-to-day facets (concept to delivery) of highly complex and integrated digital/interactive product delivery including creative, business, and technical requirements, product scoping, quality assurance, and compliance. This role closely coordinates with key stakeholders, including marketing, merchandise planning, finance, digital merchants, digital creative production, and customer care associates. This role drives daily team scrums and day-to-day tactical execution of strategic initiatives. Execute Product Vision. Manage and direct the product life cycle of assigned products, from product definition to end of life, with direction from the Product Owner. Drive day-to-day execution with product team (tech leads, developers, UX) to ensure commitments are met. Collaborate with Product Owner and cross-functional teams to determine key product features that execute against the product vision. Maintain a detailed understanding of e-commerce systems, data, processes, and the customer experiences they drive. Partner with UX research and Customer Care to understand the Product from the customer POV. Identify key pain points and experience opportunities. Ensure quality, compliance, and performance, manage technical debt, and ensure rapid response to customer or business issues. Work closely with Product Owner and key business partners to identify, gather, document, and clearly communicate various product requirements, business use cases, and user acceptance criteria. Translate business requirements into product features and acceptance criteria. Follow Best Practices. Lead Agile Scrum ceremony and ensure any obstacles are identified and escalated. Work with the product team to execute Lean/Agile processes and ceremonies including backlog creation and grooming, UX research/prototyping, development, testing, deployment, analysis, and retrospectives. Execute A/B tests and monitor results for applicable enhancements. Create and maintain documentation for key business processes and systems. Issue Triage and Resolution. Ensure digital product is operational and meets service level agreements (SLAs). Monitor systems, communicate performance against SLAs and manage all product issues. Track and monitor issues. Identify, replicate, and document issue details. Partner with team to triage and address issues in a timely manner. Remote Work Available. Telecommuting required &ndash; employee may live anywhere in the United States.</div><div>
Minimum Salary: $146,162.00 
Maximum Salary: $153,720.00</div><div>
VS&amp;Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.</div><div>
Qualifications
Requirements Include: Master&rsquo;s degree in Computer Information Systems, Computer Science, Information Systems Management, or related field of study and two (2) years of experience as a Product Analyst, Business Systems Analyst, or related role. Experience must include 2 years of experience with User Stores, Acceptance Test-Driven Development, Test Driven Development, Behavior-Driven Development, Continuous Integration, Pairing, and Automated Testing; 2 years of experience with JIRA, Confluence, MS Visio, GitHub, and Figma; 6 months of experience with product management in a direct retail, e-commerce environment; 2 years of experience creating business requirements and user acceptance criteria; 6 months of experience in Digital or Omni-Channel Product Management; 2 years of experience with Loyalty Platforms that support accrual and redemption rule management, data management, analytics, and integration with customer service applications, POS, E-commerce transaction systems and CRM systems, including Kobie, Session M, Bond, and Epsilon; 2 years of experience with Omni-Channel promotional and Coupon solutions, including XCCommerce and SAP; and 1 year of experience with Lucidchart, Salesforce, Adobe Analytics, Google Analytics, Postman, Selenium, Swagger, Kotlin Studio, and TestFairy. Remote Work Available. Telecommuting required &ndash; employee may live anywhere in the United States.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual&rsquo;s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.</div></div>

HCA Healthcare

<div>Do you want to join an organization that invests in you as a(an) Senior Product Analyst Expanse ITOC? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
<h5 class="jobSectionHeader">Position Summary
The Senior Product Analyst will report directly to the Command Center Manager, Expanse and work closely with the Expanse team and other business partners. This role will collaborate with various leaders, product owners, analysts, project managers, and technical solution providers across the enterprise to deliver on business needs related to the support of the EHR, aligned within the Expanse Corporate Command Center. The Senior Product Analyst will be accountable for the coordination of designated work efforts, escalation of issues, and support of associated areas to ensure a successful EHR implementation and ongoing operations. Organizational goal &ndash; eliminate/reduce customer impact and identify issues via alerting/monitoring prior to customer impact. Communicate to customers proactively and with urgency to provide product issues status when needed. Advocate for customers to enhance their experience with our technologies.
As assigned by leadership, this individual will ensure proper configuration, implementation, and integration for products to meet the needs of our key stakeholders while meeting IT security standards.
In some cases, this individual will need to act as a project manager, business analyst, product tester, etc.
Major Responsibilities:
<ul><li>Leverages HCA ITG ITSM products and tools in accordance with ITIL standards.</li><li>
Works ITSM queues responding to customer issues and requests within defined SLAs</li><li>
Works directly with the customer to resolve escalated issues.</li><li>
Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.</li><li>
Communicates relevant product information to user base and appropriate stakeholders. Includes flash message draft and sending for incidents, events, enhancements, changes and other communications defined by product leadership. Leverage standard ITG communication processes and tools.</li><li>
Analyze customer issues trends and provide permanent fix and/or automation. Actively participates with product team in stewardship to report on operational status of product.</li><li>
Track development fixes and publish to customer base and ITG.</li><li>
Provides training and education materials for diverse user bases. Leverages ITSM Knowledge base for tier 1 analysts to equip them for customer first call/issue resolution as well as alert resolution (all interaction types, i.e. incidents, alerts, requests). Includes customer facing knowledge article publishing for users.</li><li>
Actively owns and participates in change validation testing and patching validation (as applicable and determined by product owner).</li><li>
Gathers and documents business, user, functional and non-functional requirements for in scope products.</li><li>
Work with vendors to ensure compliance with HCA IT expectations</li><li>
Establishes and maintains data integration between applications</li><li>
Establishes and maintains solid business relationships</li><li>
Ensures HCA and vendors abide by contract commitments</li><li>
Ensures HCA meets license requirements of vendors</li><li>
Provides data flow diagrams for applications and infrastructure</li><li>
Coordinates any downtimes, upgrades and change schedules, Leverages ITSM processes to track Changes to products via change management process and system for service operations visibility.</li><li>
Add infrastructure and other CMDB assets/relationships as needed based on new technology or modifications to the platform/infrastructure. Actively owns and participates in lifecycle management of assigned applications and infrastructure.</li><li>
 Decommissions applications as needed</li><li>
 Maintains vendor contacts and support matrix necessary for ITG Operations.</li><li>
 Ensures proper monitoring/alerting for availability and performance. Provides triage documentation for alerts.</li><li>
 Provides afterhours/on-call support</li><li>
 Has the ability resolve simple to complex production support issues</li><li>
Performs other duties as assigned</li><li>
Practices and adheres to the &ldquo;Code of Conduct&rdquo; philosophy and &ldquo;Mission and Value Statement.&rdquo;</li></ul>
Education &amp; Experience:
<ul><li>Bachelor's degree Preferred</li><li>
5+ years of experience in product of support Required</li><li>
Or equivalent combination of education and/or experience</li></ul>
Benefits</h5>
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Product Analyst Expanse ITOC opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Senior Product Analyst Expanse ITOC

<div><h5 class="jobSectionHeader">Introduction</h5><h3 class="jobSectionHeader">
This position is located on site at the HCA Capital View Building located at 1100 Dr MLK Jr Blvd, Nashville, TN 37203</h3>
After a period of time this position can become a hybrid - 2 days work from home
Do you want to join an organization that invests in you as a Senior Product Analyst? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.<h5 class="jobSectionHeader">
Benefits</h5>
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
You contribute to our success. Every role has an impact on our patients&rsquo; lives and you have the opportunity to make a difference. We are looking for a dedicated Senior Product Analyst like you to be a part of our team.<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
The Senior Genesys Product Analyst is responsible for supporting CSO and our Genesys CX platform. The primary function of this role is to serve as a product subject matter expert, and liaison between CSO and business partners in support of revenue our Genesys CX platform. A background and operational experience in Contact Center and Healthcare Contact Center technologies is desirable but not required. Success in this position also includes building strong working relationships with business partners, project teams, and other Parallon and HCA teams.
In this role you will:<ul><li>
Supports the efforts in all matters related to the Genesys CX Platform.</li><li>
Elicits and documents business, user, functional and non-functional requirements</li><li>
Analyzes current or potential business processes and reviews existing information systems to identify opportunities for improvement</li><li>
Designs and implements reports, maps/flowcharts, and screen layouts to improve business processes and workflow</li><li>
Supports operational applications within the business and other IT areas by providing status and recommending solutions &bull; Assist management in prioritization of work efforts/tasks and ensuring risks/issues are communicated appropriately</li><li>
Identifies impact to other solutions or projects, and works with other Business Analysts, Product Analysts and/or stakeholders to identify options and recommendations</li><li>
Provides operational support (Tier 2) for applications, supporting the business and other IT areas by providing status and recommending solutions where there are system issues and coordinating resolution of issues with CSS and development</li><li>
Possess excellent communication and presentation skills</li><li>
Drive business centric collaboration with stakeholders, business users, and technical solution providers to understand business needs</li><li>
Evaluate business processes and lead solution definition (workflow, technology, data, etc.) to support business goals and initiatives</li><li>
Facilitate the definition and analysis of business needs and requirements for new and/or enhanced products, services, or optimized business processes</li><li>
Coordinates and assists in prioritizing new enhancement requests through user story reviews</li><li>
Assist with QA and User Acceptance Testing, prioritizing gaps and negotiating between the business and technical solution providers to gain product acceptance</li><li>
 Assists the QA team in creating Test Cases to ensure that all scenarios/requirements are covered</li><li>
Manage changes to the solution requirements, assessing the impact of requirement changes, and ensuring appropriate approval of those changes
</li></ul>Qualifications:<ul><li>
5 + years of related experience</li><li>
Bachelors degree preferred</li><li>
Full understanding of the Software Development Lifecycle</li><li>
Experience working in an agile environment</li><li>
Experience working both independently and in a team-oriented/collaborative environment</li><li>
Experience modeling business processes using industry recognized notations</li><li>
Contact Center experience
</li><li>Excellent communication skills, including the ability to communicate at multiple levels of the organization</li><li>
Strong analytical &amp; problem solving skills
</li></ul>Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#PAR-AFHP</div>

Senior Product Analyst Contact Center

Booz Allen Hamilton

<div>Senior Product Support Analyst
The Opportunity:
As a Senior Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that enable product success and long-term sustainability. On our team, you&rsquo;ll play a pivotal role in lifecycle logistics to support critical national defense missions. In this role, you&rsquo;ll play a key part in furthering the national security requirements of cutting edge remote and autonomous systems. You&rsquo;ll use your knowledge of integrated product support to assist Product Support Managers and Logistics Leaders to develop and implement Product Support Strategies, Life Cycle Sustainment Plans, and execution of all Integrated Product Support elements in support of mission objectives.
Your contributions will directly impact the ability of the client to accelerate the development, acquisition, and fielding of unmanned technologies. The client strives to move away from legacy, slow, multi-year acquisition cycles toward a modern, modular, and fast-paced &quot;rapid prototyping&quot; model. This is your opportunity to be part of a high-impact team, driving innovation where technology meets mission outcomes.
Work with us as we accelerate outcomes for the nation through technology.
Join us. The world can't wait.
What You'll Do:<ul><li>
Provide logistics support to a Middle Tier Acquisition, ACAT Acquisition, or Sustainment Program Office contributing to the planning, coordination, and execution of program logistics and sustainment activities across the acquisition lifecycle.</li><li>
Support the development and maintenance of logistics documentation and deliverables.</li><li>
Assist with planning and coordination of logistics activities to support program acquisition and sustainment objectives.</li><li>
Engage with stakeholders and build relationships with program acquisition, logistics, and field activity teams to facilitate decisions and effectiveness.</li><li>
Support Navy budget program review processes including Baseline Assessment Memorandum (BAM) and Program Objective Memorandum (POM).</li><li>
Engage with stakeholders across program acquisition, logistics, engineering, and field activity teams to facilitate coordination and support program execution.</li><li>
Develop presentations, facilitate brief updates, provide meeting support, and track action items in support of program leadership.</li><li>
Collect, organize, and analyze logistics and program data to support planning, reporting, and risk identification.</li><li>
Manage and prioritize multiple tasks while working independently and collaboratively in a fast-paced program environment.</li><li>
Develop presentations, facilitate brief updates, provide meeting support, and track action items.</li></ul>
Join us. The world can't wait.
You Have:<ul><li>
4+ years of experience supporting Navy logistics, acquisition, or program management activities</li><li>
Experience supporting DoD Program Management Offices</li><li>
Experience supporting program documentation, briefings, and meeting coordination</li><li>
Experience with using Microsoft Office 365 Suite, including Word, Excel, PowerPoint, Teams, and SharePoint</li><li>
Ability to take initiative, manage competing priorities, and operate with minimal supervision</li><li>
Ability to pay strict attention to detail</li><li>
Top Secret clearance</li><li>
Bachelor's degree</li></ul>
Nice If You Have:<ul><li>
Experience supporting a NAVSEA Warfare Center or working at an Original Equipment Manufacturer (OEM) for Naval Weapons Systems</li><li>
Experience in a Middle Tier of Acquisition (MTA) Program Office</li><li>
Experience supporting Integrated Product Support (IPS) or lifecycle sustainment planning activities for Navy acquisition programs</li><li>
Experience with Navy supply chain, provisioning process, or Navy funding processes, including OPN-8 funding and Baseline Assessment Memorandum (BAM) processes</li><li>
Experience developing logistics deliverables, such as Interim Supply Support Plans (ISSPs) and sustainment documentation</li><li>
Experience coordinating with cross-functional teams, including engineering, acquisition, logistics, and fleet stakeholders</li><li>
Knowledge of Department of Defense acquisition lifecycle processes, including DoD 5000 series and sustainment planning</li><li>
Possession of strong analytical, research, organizational, and problem-solving skills</li><li>
Master's degree</li><li>
Lifecycle Logistics (LCL) or Program Management (PM) DAWIA Foundational Certification</li></ul>
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model 
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.<ul><li>
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</li><li>
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</li><li>
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</li></ul>
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</div>

Senior Product Support Analyst

Pay10 Global

<div>
 
 
 Company Overview
 
 
 
 We are a global payments technology company delivering secure, scalable payment solutions to B2B and B2C customers worldwide. Our product suite includes a robust payment gateway, money transfer services, digital wallets, and a broad range of value-added payment solutions. Powered by cutting-edge technology and a strong focus on user experience, we simplify payments and enable businesses and individuals to operate confidently in the digital economy.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking an experienced
 
 Business Analyst
 
 as part of our Product Team, to act as the bridge between product and technology teams. This role requires a deep technical understanding of business processes, product management, and excellent analytical skills to align business objectives with technical capabilities.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Work closely with Product Managers and Product Leads to gather and document product requirements.
 </li>
 <li>
 Translate business requirements into detailed functional specifications and user stories.
 </li>
 <li>
 Liaise with Tech Lead and development teams to clarify requirements and ensure they are understood.
 </li>
 <li>
 Participate in sprint planning, backlog grooming, and daily stand-ups.
 </li>
 <li>
 Support the technical team in resolving questions and issues during development. Identify and propose improvements to existing product processes.
 </li>
 <li>
 Define acceptance criteria and work with QA teams to validate product features.
 </li>
 <li>
 Perform User Acceptance Testing (UAT) and ensure product releases meet business objectives.
 </li>
 <li>
 Monitor product performance post-launch and recommend iterations or updates.
 </li>
 <li>
 Build dashboards and reports to track product performance and user engagement.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Systems, Finance, Engineering, or a related field.
 </li>
 <li>
 Minimum 3 years&rsquo; experience as a Business Analyst, preferably within payments, fintech, banking, or regulated technology environments.
 </li>
 <li>
 Strong understanding of payment systems, transaction flows, and digital financial products.
 </li>
 <li>
 Experience working in agile product or delivery teams.
 </li>
 <li>
 Proven ability to write clear functional requirements, user stories, and process documentation.
 </li>
 <li>
 Strong analytical and problem-solving skills, with attention to detail.
 </li>
 <li>
 Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
 </li>
 <li>
 Experience working in multi-country or matrixed organisations is highly desirable.
 </li>
 </ul>
</div>

Business Analyst, Product

Search 10000+ Senior product analyst jobs near you this April. New roles added regularly across leading industries. Apply today.

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Senior Product Analyst

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Senior Product Analyst Expanse ITOC

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Senior Product Support Analyst

Business Analyst, Product