senior product delivery associate

Tkxel

<div>
 Account Manager (Junior) &mdash; IT Services | Lahore
 <br/>
 Tkxel is a 17-year-old software engineering company with 1,100+ engineers serving US and European mid-market clients across mortgage tech, fintech, healthcare, real estate tech, and SaaS. We've made the Inc. 5000 two years running.
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 <br/>
 You'll work directly under our senior AM and Director of Sales, learning the craft of growing IT services accounts on real client engagements from day one.
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 <br/>
 What you'll own
 <br/>
 A supporting role across a portfolio of active US and EU accounts, with primary ownership of a smaller subset of low-complexity accounts as you ramp
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 Quarterly Business Review preparation: pulling delivery data, drafting the narrative, building the deck, coordinating the agenda with engineering leads
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 Internal coordination between the client, our delivery teams, and finance &mdash; Jira tickets, Salesforce hygiene, SOW change tracking, invoice queries
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 First-line client communication on operational matters: status updates, scheduling, documentation, follow-ups
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 Spotting expansion signals in client conversations and feeding them to the senior AM with context
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 Account health monitoring &mdash; flagging when a client goes quiet, when a delivery issue is brewing, when a contract is approaching renewal
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 You will not be expected to close expansion deals alone in year one. You will be expected to identify them, write them up clearly, and learn how they get closed by shadowing every step.
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 Reporting structure
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 Day-to-day: Senior Account Manager / Director of Sales
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 Functional: VP of Sales (commercial) / VP Professional Services (technical)
 <br/>
 <br/>
 What we're looking for
 <br/>
 1&ndash;3 years in a client-facing role: project coordination, junior PM, customer success associate, BDR/SDR, or post-sale support at a services or tech company
 <br/>
 Strong writing &mdash; clear, structured, no fluff. We work in writing.
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 Detail orientation that survives Friday afternoon at 6pm: Jira tickets stay updated, follow-ups don't fall through, SOW dates are in the calendar
 <br/>
 Comfort sitting in technical conversations between client engineering leads and our delivery team &mdash; you don't need to lead, but you can't be lost
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 Natural curiosity about how IT services businesses make money &mdash; billing models, margins, utilization, contract structures
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 Based in Lahore
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 <br/>
 What this role is not
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 A CSM role tied to a product
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 A pure coordination/admin role with no commercial dimension
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 Compensation
 <br/>
 Competitive base for the Lahore IT services AM market at the 1&ndash;3 year experience band + variable
 <br/>
 Annual review with a clear path to senior AM as you build the track record
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 <br/>
 <br/>
</div>


Junior Account Manager

Formac Inc

<ul><li>Agile Certification (e.g. scrum master, SAFe)</li><li>Experience in financial services or related industry</li><li>Ability to perform scrum master duties for 3-4 teams</li></ul><p>*</p><ul><li>Agility Associate will support 3&ndash;4 teams in driving team operations, planning, and delivery. You will focus on team-level productivity improvements and support community activities, helping teams deliver on priorities and improve performance. You will partner with team leaders within your Product to improve delivery practices in a healthy and sustainable way. This role offers a clear path for growth into more senior Agility Lead positions and provides opportunities for mentorship and exposure to leadership.</li><li>Drive team operations and enable planning and delivery events to maintain a clear, prioritized pipeline.</li><li>Ensure teams have clear, prioritized work and manage dependencies to keep projects moving and avoid delays.</li><li>Identify and resolve delivery issues quickly, acting as an escalation point when needed.</li><li>Monitor team performance and delivery data to support continuous planning and measurable improvement.</li><li>Drive team-level productivity improvements for your assigned teams, with a focus on reducing waste and increasing efficiency.</li><li>Participate in Agility Lead community activities, sharing proven practices and lessons learned to help other teams improve delivery.</li><li>Support onboarding and training for new users of agile tools and practices.</li></ul><p>Pay: $50.00 - $70.00 per hour</p><p>Benefits:</p><ul><li>Relocation assistance</li></ul><p>Application Question(s):</p><ul><li>please confirm your visa status</li><li>Are you willing to work on w2 during the contract and later Hire</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Agile: 5 years (Required)</li><li>scrum master: 4 years (Required)</li><li>financial services or related industry: 3 years (Required)</li></ul><p>License/Certification:</p><ul><li>Agile Certification (e.g. scrum master, SAFe) (Required)</li></ul><p>Location:</p><ul><li>Wilmington, DE 19809 (Required)</li></ul><p>Work Location: In person</p>

Agile Coach scrum master (only w2- no Student Visas)

Mastercard

<div>
 <strong>
  Our Purpose
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  <br/>
 </strong>
 <em>
  Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
  <br/>
  <br/>
 </em>
 <strong>
  Title And Summary
  <br/>
  <br/>
 </strong>
 Associate Managing Consultant, Specialized Product Delivery (Commercial &amp; New Payment Flows)
 <br/>
 <br/>
 Our Purpose
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 We connect and power an inclusive, digital economy that benefits everyone, everywhere&mdash;making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help customers realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do. We cultivate a culture of inclusion that respects individual strengths, views, and experiences because our differences make us a better team&mdash;one that makes better decisions, drives innovation and delivers better business results. (Section heading and wording follow your template.)
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 <br/>
 <strong>
  All About Us
  <br/>
  <br/>
 </strong>
 The Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Specialized Product Delivery (Deploy) focuses on expert execution support&mdash;deployment and value realization&mdash;from implementation to adoption, usage, and product evolution. (Section framing consistent with your SPD role cards.)
 <br/>
 <br/>
 Title and Summary
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 <br/>
 Associate Managing Consultant, Specialized Product Delivery (Commercial &amp; New Payment Flows)
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 <br/>
 Lead commercial card and new payment flows programs end‑to‑end&mdash;shaping product roadmaps, orchestrating sales motions, and delivering operational readiness across corporate and SME segments. This role blends strategy and execution: you&rsquo;ll partner with Product, Sales, Operations, Risk, Compliance, and Technology/Processor teams to grow activation, supplier acceptance, tokenization, spend, balances, retention, while keeping a robust control environment and auditable documentation.
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 <strong>
  Roles &amp; Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Ship outcomes (not just activities)
  </li>
  <li>
   Commercial Product &amp; Roadmap: Co‑create the corporate card roadmap (features, pricing, benefits, segments) and translate into quarterly OKRs, KPIs, and gated delivery milestones.
  </li>
  <li>
   Sales Motion &amp; Pipeline: Build and convert a healthy pipeline of B2B opportunities (large enterprise and mid‑market); design sales content, discovery scripts, and proposals; enable issuer sales teams with training and playbooks.
  </li>
  <li>
   Supplier Enablement &amp; Acceptance: Stand up structured supplier onboarding programmes (education, objection handling, CRM tracking) to expand card‑based AP flows and e‑commerce acceptance.
  </li>
  <li>
   Virtual Cards &amp; Digital Adoption: Drive virtual card and digital payment adoption (wallets, tokenization) with clean operations, reconciliation support, and change controls.
  </li>
  <li>
   Lifecycle Programmes: Design and run activation, usage, balance build, retention across CRM, digital, and merchant channels&mdash;owning test plans, targeting, controls, and in‑life optimization.
  </li>
  <li>
   Analytics &amp; Performance Management: Partner with analytics to publish dashboards for activation, supplier acceptance, spend, attrition, ENR; structure test‑and‑learn experiments and act on insights rapidly.
  </li>
  <li>
   Change Delivery &amp; Controls: Run structured delivery (RAID, gating, cutovers) for platform changes and scheme/regulatory updates; maintain auditable documentation and sign‑offs.
  </li>
  <li>
   Stakeholder Leadership: Align Product, Sales, Ops, Risk, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly.
  </li>
  <li>
   Value Realization: Set success benchmarks (e.g., early‑life activation, acceptance, usage, retention) and lead post‑launch optimization sprints to sustain gains.
  </li>
  <li>
   Spend, Balances &amp; : Deliver measurable growth in monthly spend, ENR, and income via orchestrated programmes (product + sales + ops).
  </li>
  <li>
   Delivery Excellence: Maintain clean audits, stable operations, and evidence‑based approvals; shorten cycle time from strategy to go‑live.
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   <br/>
   <br/>
  </li>
 </ul>
 Team Collaboration &amp; Culture
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 <br/>
 <ul>
  <li>
   Distill complex analysis into clear decisions and presentations; influence senior stakeholders confidently.
  </li>
  <li>
   Plan and structure work for yourself and junior team members; lead or co‑lead project/programme management forums.
  </li>
  <li>
   Contribute to Mastercard intellectual capital (playbooks, dashboards, case studies) and mentor colleagues&mdash;grow leaders, not just deliverables.
  </li>
  <li>
   Thought leadership: Publish internal best practices and present at client forums; help shape commercial cards and new flows standards across the region.
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   <br/>
  </li>
 </ul>
 <strong>
  All About You
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  <br/>
 </strong>
 <ul>
  <li>
   Experience: 5 to 8 years in commercial/corporate cards and new payment flows, spanning Product (portfolio management, features/pricing) and Sales (origination, pipeline conversion).
  </li>
  <li>
   Lifecycle &amp; Adoption: Hands‑on design and execution of activation, usage, acceptance, retention; fluency in digital adoption drivers
  </li>
  <li>
   Controls &amp; Compliance: Deliver changes within scheme/regulatory guardrails; strong ops readiness and documentation traceability.
  </li>
  <li>
   Analytics Fluency: Data storytelling, experimentation, and decisioning; comfort with Excel/BI; experience defining dashboards and acting on insights.
  </li>
  <li>
   Stakeholder Leadership: Track record aligning cross‑functional teams and vendors to deliver on time/on budget, with weekly performance rhythms.
  </li>
  <li>
   You can point to 3+ end‑to‑end commercial card programmes (design &rarr; controls &rarr; launch &rarr; optimization) with quantified outcomes.
  </li>
  <li>
   You&rsquo;ve led supplier enablement and/or virtual card adoption programmes and stabilized operations post‑launch.
  </li>
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   Stakeholders trust your judgment on P&amp;L and customer experience and call you to solve hard problems fast.
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  </li>
 </ul>
 <strong>
  All About Your Education &amp; Skills
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 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree; advanced degree/MBA preferred.
  </li>
  <li>
   Fluent English; Arabic desirable for GCC stakeholders.
  </li>
  <li>
   Advanced PowerPoint/Excel/Word; familiarity with programme/campaign tools and BI platforms; project management tools preferred.
  </li>
  <li>
   Certifications (nice‑to‑have): PMP/PRINCE2 or equivalent; exposure to commercial payments platforms is a plus.
  </li>
  <li>
   Exceptional written, verbal, and stakeholder communication; strong organization and multitasking; analytical problem‑solving.
  </li>
  <li>
   Willingness to travel across the region as needed up to 80%.
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  </li>
 </ul>
 <strong>
  Corporate Security Responsibility
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 </strong>
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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 <ul>
  <li>
   Abide by Mastercard&rsquo;s security policies and practices;
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  <li>
   Ensure the confidentiality and integrity of the information being accessed;
  </li>
  <li>
   Report any suspected information security violation or breach, and
  </li>
  <li>
   Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
  </li>
 </ul>
</div>


Associate Managing Consultant, Specialized Product Delivery (Commercial & New Payment Flows)

<div><p><b>Line of Service
</b></p>Advisory
<p></p><p><b>Industry/Sector
</b></p>Technology
<p></p><p><b>Specialism
</b></p>Advisory - Other
<p></p><p><b>Management Level
</b></p>Senior Associate
<p></p><p><b>Job Description &amp; Summary
</b></p>At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery.
<br>
<br>
In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.
<p></p><div><div><p><b>About PwC: </b>At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated Project Manager Senior Associate to join our dynamic team.
</p><p></p><p><b>Role Introduction
</b></p></div><div><p>Our Capital Project Services (CPS) team consists of a range of talented multi-disciplined professionals who have a background in delivery of capital projects across multiple sectors including; Defense, Transport, Aerospace, Oil &amp; Gas, Government &amp; Healthcare, Energy, Utilities and Resources. We support our clients in securing optimum value from their projects or business and provide the expertise they require to navigate challenging, complex situations.<br>
</p></div><p></p><div><p><b>Role details
</b></p></div><div><p>This role would be designing and delivering transformative project and programme management approaches across a wide range of industries, working closely with senior leaders of major global businesses to optimise the efficiency of their capital programmes and supporting them to deliver their intended benefits and providing expertise to clients who strive to deliver projects within constrained budgets or supporting them through challenging situations.
</p></div><div><p>As a Senior Associate, you&rsquo;ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.<br>
</p></div><p></p><div><p><b>Responsibilities:
</b></p></div><div><p>As a Senior Associate, you&rsquo;ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
</p></div><div><ul><li><p>Proactively assist in the management of several clients, while reporting to Managers and above;
</p></li></ul></div><div><ul><li><p>Establish effective working relationships directly with clients;
</p></li></ul></div></div><div><div><ul><li><p>Contribute to the development of your own and team's technical acumen;
</p></li></ul></div><div><ul><li><p>Keep up to date with local and national business and economic issues;
</p></li></ul></div><div><ul><li><p>Be actively involved in business development activities to help identify and research opportunities on new/existing clients;
</p></li></ul></div><div><ul><li><p>Continue to develop internal relationships and your PwC brand.<br>
</p></li></ul></div><p></p><div><p><b>Qualifications
</b></p></div><div><ul><li><p>Confident communicator and are able to deliver messages with impact to a wide variety of audiences;
</p></li></ul></div><div><ul><li><p>Have exceptional technical aptitude and analytical skills, and are able to translate complex issues to support the creation and delivery of clear and understandable client solutions;
</p></li></ul></div><div><ul><li><p>Passionate about delivery of capital projects and have a strong desire to succeed by learning from colleagues and creating collaborative relationships at all levels;
</p></li></ul></div><div><ul><li><p>Have the ability to build excellent working relationships within a team to deliver projects and solutions;
</p></li></ul></div><div><ul><li><p>Have consulting experience, including operating and delivery models.
</p></li></ul></div><p></p><div><p>Our clients value the diverse range of experiences that our people bring . Our team mostly comprises of people from Project Management, Engineering, or Commercial Management backgrounds but we&rsquo;re open to other industries and experiences, and the value that can bring. Private and/or public sector defence or infrastructure experience is highly valued, but not essential.
</p></div></div><p></p><p><b>Education </b><i>(if blank, degree and/or field of study not specified)
</i></p>Degrees/Field of Study required:
<p></p>Degrees/Field of Study preferred:
<p></p><p><b>Certifications </b><i>(if blank, certifications not specified)
</i></p><p></p><p><b>Required Skills
</b></p><p></p><p><b>Optional Skills
</b></p>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}
<p></p><p><b>Desired Languages </b><i>(If blank, desired languages not specified)
</i></p><p></p><p><b>Travel Requirements
</b></p>Not Specified
<p></p><p><b>Available for Work Visa Sponsorship?
</b></p>No
<p></p><p><b>Government Clearance Required?
</b></p>No
<p></p><p><b>Job Posting End Date</b></p></div><p></p>

ETIC, CPS Project Manager - Senior Associate

Banner Life Family of Companies

<div>Overview:
<div>
At Banner Life Insurance Company, we lead with heart and ambition. Every day, we transform purpose into progress, guided by our unwavering commitment to be better for our customers, clients, and communities, not just today but long-term as well. Our people are the driving force behind everything we achieve. Their passion, purpose, and pursuit of innovation empower us to deliver cutting-edge solutions that support those we serve, ensuring we are here for you, here for good and striving for better.</div><div></div><div><br>
We&rsquo;re a forward-thinking company energized by our work and how we show up for one another. Our culture is built on meaningful impact and genuine enjoyment, because we believe great work and great experiences should go hand in hand.
</div><div>By offering career development opportunities, comprehensive benefits, and programs that support your wellbeing, we help you thrive personally and professionally. We are here for you, here for good and here for better.</div><div></div><div><br>
The Associate Product Manager is responsible for leading scrum teams related to product initiatives, managing cross functional product implementation projects and supporting research and development efforts related to new growth opportunities.</div><div><br>
</div><div>This role partners closely with the Head of Product Management to assist with product strategy across the full product lifecycle, including new product launches, enhancements, pricing changes, and in-force updates.</div><div><br>
</div><div>The role is execution-focused, operating within an agile or hybrid delivery environment to drive disciplined, on-time delivery across product development, product management, pricing, operations, IT, compliance, and distribution.</div>
Responsibilities:
<div><b>
Project Execution &amp; Delivery Management</b></div><ul><li>
Using Scrum framework, facilitate sprint planning, daily stand-ups, sprint reviews and retrospectives within the product development and pricing teams.</li><li>
Use Agile and delivery metrics to drive execution, improve velocity, identify dependencies/bottlenecks, and improve outcomes.</li><li>
Drive execution against scope, schedule, and quality expectations while proactively managing risk.</li></ul><div></div><div><b><br>
Product Implementation
</b></div><ul><li>Maintain accountability for execution of product and pricing initiatives, ensuring delivery aligns with approved scope, timelines, and success criteria.</li><li>
Manage project execution and risk for all phases of the project from concept development, kick-off, scope and requirements gathering, final design, implementation, testing, training, and launch.</li><li>
Ensure product initiatives align with product &amp; distribution strategy, operational capabilities, and regulatory requirements.</li></ul><div></div><div><b><br>
Research and Development</b></div><ul><li>
Complete research on new product opportunities (term, final expense, and other life insurance products), partnership relationships and adjacent markets.</li><li>
Prepare holistic content, including presentations, for product strategy sessions and SLT level committee meetings.</li><li>
Present findings and actionable recommendations to the AVP of Product Management and senior members of the Actuarial and Underwriting leadership team.</li></ul><div></div><div><b><br>
Cross-Functional Coordination</b></div><ul><li>
Coordinate across Product, Underwriting, Actuarial, Operations, IT, Legal/Compliance and Distribution teams.</li><li>
Identify and manage delivery risks related to product, pricing impacts, regulatory constraints, and operational readiness.</li></ul><div></div><div><b><br>
Stakeholder Communication &amp; Reporting</b></div><ul><li>
Provide clear, concise delivery reporting to actuarial and product leadership, and key stakeholders.</li><li>
Translate complex life insurance and delivery concepts into actionable insights.</li></ul>
Qualifications:
<p><b>
Education</b></p><br>
<p></p><ul><li>
Bachelor&rsquo;s degree in business, Finance, or related field</li><li>
MBA preferred</li></ul><p></p><p><b><br>
Experience/Knowledge</b></p><br>
<p></p><ul><li>
3+ years of experience in project management or product implementation within life insurance</li><li>
Proven experience delivering projects in an agile or hybrid delivery environment.</li><li>
Ability to lead scrum and project teams</li><li>
High energy, positive can-do attitude, and collaborative nature</li><li>
Critical thinking skills and attention to detail</li></ul><p></p><p><b><br>
Certifications</b></p><br>
<p></p><ul><li>
PMP certification or working towards certification</li><li>
Agile certification (CSM, SAFe, PMI-ACP, or similar) or working towards certification</li><li>
Life Office Management Association (LOMA) designation</li></ul><div><br>
</div><p><b>Skills</b></p><br>
<p></p><ul><li>
Proven ability to manage cross-functional initiatives</li><li>
Excellent stakeholder management and communication skills</li><li>
Highly organized, detail-oriented, and results-driven</li><li>
Experience using JIRA, Confluence, and other project management tools</li><li>
Excellent written and verbal communication skills; both internal and client facing</li></ul><div><b>
What&rsquo;s in it for you?</b></div><div></div><p><br>
The expected hiring compensation range for this position is $90,800 - $124,900 annually. This is a remote<b> </b>opportunity working on Eastern time zone.</p><p><br>
</p><div>The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses. This role is eligible to participate in the Annual Incentive Plan. The current target payment for the position is 8% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date. This role has 15 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year<i>.</i></div><div></div><div><br>
We have a competitive compensation and benefits package focused on your overall wellbeing. Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff). We&rsquo;re big on professional development and we&rsquo;ll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you!</div><div></div><p><br>
If hired, employee will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The Company reserves the right to change benefits plans at any time.</p><p></p><div><i><br>
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.</i></div></div><p></p>

Associate Product Manager

Energy Services Group

<div><div><div><p>ESG is a SaaS provider serving competitive retail energy suppliers. As an Account Management Associate, you will support a portfolio of retail energy clients by assisting with renewals, client engagement, account operations, and day-to-day coordination across internal teams.</p><p>
This role is ideal for someone early in their retail energy or SaaS customer facing career who is detail oriented, eager to learn market fundamentals, and committed to delivering excellent client experience.</p><p></p><h3 class="jobSectionHeader"><b>
Position Responsibilities
</b></h3><p><b>Client Support &amp; Relationship Management</b></p><ul><li>
Support Account Managers in maintaining overall account health and client satisfaction.</li><li>
Assist in preparing materials for QBRs, roadmap discussions, and executive level communications.</li><li>
Build foundational client relationships by serving as a reliable operational point of contact.</li><li>
Monitor account engagement metrics and surface potential risks or issues to senior team members.</li></ul><p></p><p><b><br>
Renewals, Upsell &amp; Account Operations</b></p><ul><li>
Help prepare renewal documentation, forecasts, and trackers to support GRR/NRR targets.</li><li>
Assist in identifying potential upselling and cross-sale opportunities by reviewing usage trends and client needs.</li><li>
Support CRM hygiene, including logging activities, updating notes, and maintaining clean, accurate data.</li><li>
Participate in the creation of sales quotations and assist with RFIs/RFPs.</li><li>
Cross Functional Coordination</li><li>
Coordinate with Support, Service Delivery, PMO, Product, and Engineering to help resolve client issues.</li><li>
Track open items, follow up on timelines, and ensure stakeholders are aligned.</li><li>
Gather and document basic VOC feedback to support product enhancements and internal knowledge sharing.</li></ul><p></p><p><b><br>
Energy Market &amp; Product Knowledge Development</b></p><ul><li>
Learn core ESG product functionality and retail energy workflows.</li><li>
Develop working knowledge of competitive retail energy supplier operations, major ISOs, and C&amp;I customer considerations.</li><li>
Support internal research related to client trends, market changes, or regulatory updates.</li><li>
Onsite Engagement</li><li>
Participate in periodic onsite client visits with Account Managers to reinforce relationship building and observe renewal or roadmap discussions.</li></ul></div></div>
<div><h2 class="jobSectionHeader"><b>Requirements</b></h2><div><ul><li>
Bachelor&rsquo;s degree OR equivalent experience.</li><li>
1&ndash;2+ years of experience in customer‑facing roles, preferably in SaaS, technology, or energy.</li><li>
Interest in U.S. retail energy markets and willingness to build industry expertise.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to manage multiple tasks, stay organized, and meet deadlines.</li><li>
Comfortable learning CRM tools (HubSpot, Salesforce, etc.) and working with data in Excel or dashboards.</li><li>
Demonstrated curiosity, coachability, and a desire to grow into full account ownership.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Success Metrics
</b></h3><ul><li>Accuracy and timeliness of CRM updates and account documentation.</li><li>
Quality and reliability of client communication and follow‑through.</li><li>
Contribution to renewal preparation and deal support activities.</li><li>
Positive feedback from Account Managers and cross‑functional partners.</li><li>
Demonstrated growth in energy market and product knowledge.</li></ul></div></div></div>

Associate Account Manager - U.S. Retail

Bureau Veritas

<div>
 Position Sustainability Associate (Certification)
 <br/>
 <br/>
 Reports To Area CER Product Line Manager
 <br/>
 <br/>
 Contract Full-time, Permanent
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 Programme Bureau Veritas Global Sustainability Programme
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 Experience Fresh graduate &ndash; up to 2 years
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 Languages English and Arabic required for this position.
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  About Bureau Veritas
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 Bureau Veritas is a world leader in testing, inspection and certification services, operating in 140+ countries. Our mission &mdash; Shaping a World of Trust &mdash; connects deeply with sustainability. Our Sustainability Transition Services team across the Middle East, Caspian &amp; Africa (MCA) helps organisations measure, manage, and improve their environmental and social performance, covering carbon and climate, ESG reporting and assurance, green buildings, supply chain, and industrial sustainability.
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  ROLE PURPOSE
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 As a Sustainability Professional within Bureau Veritas MCA, you will support client projects and internal initiatives that enable organisations to measure, manage, and improve their environmental and social performance. You will contribute to the delivery of sustainability services while developing your technical expertise and advisory capabilities under the guidance of experienced professionals and Bureau Veritas Global Sustainability Programme tutors.
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  Role Context &amp; Responsibilities
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 As a Sustainability Associate (Certification) within Bureau Veritas MCA's CER product line, you will be embedded in your local area team and support the delivery of sustainability report assurance, GHG verification, CBAM advisory, ESG reporting and related certification services for clients in your area. You will report to the Area CER Product Line Manager and receive structured mentorship and training from the MCA regional sustainability team as part of BV's Global Sustainability Programme.
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   Support delivery of sustainability report assurance engagements (ISAE 3000 / ISAE 3410) for listed and private companies in the area
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   Assist in GHG verification and carbon footprint assessments (ISO 14064, GHG Protocol) for industrial, energy and corporate clients
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   Contribute to ESG reporting advisory and IFRS S1/S2 readiness gap assessments for area clients
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   Support CBAM pre-verification advisory for EU-bound exporters in the area &mdash; particularly relevant in Morocco and South Africa (phosphates, steel, cement, aluminium)
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   Collect, organise and review sustainability data from clients as part of assurance and verification engagements
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   Draft sections of assurance reports, verification statements and client deliverables under the supervision of a senior reviewer
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   Prepare proposals, capability presentations and client-facing materials for CER sustainability services in the area
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   Contribute to the ESG Assurance Technical Tribe and regional knowledge-sharing initiatives
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  Programme Responsibilities (all Academy Hires)
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   Project Delivery &mdash; Enable the simplification of sustainability complexity across carbon accounting, climate change adaptation, product circularity, renewable energy, supply chain resilience, and ESG reporting &mdash; giving clients the confidence to make more sustainable choices.
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   Support project delivery through research, data analysis, and client material preparation, leveraging Bureau Veritas proprietary tools, methodologies, and AI-driven solutions.
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   Collaborate across teams to engage with clients, assess risks, ensure compliance, and solve critical sustainability challenges that help organisations transform and operationalise their transition journey.
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   Technical Learning &amp; Application &mdash; Understand sustainability standards and frameworks (ISO 14064, GHG Protocol, SBTi, LCA, IFRS S1/S2) as well as regulations (EU CBAM, ETS) applicable to the role and area.
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   Apply technical knowledge to real projects under supervision, demonstrating attention to detail and analytical rigour.
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   Continuous Learning &mdash; Actively participate in Bureau Veritas's Global Sustainability Programme throughout the programme duration.
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  EDUCATION
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 Master's or Bachelor's degree (university, engineering school, business school, or equivalent) in one of the following or related areas:
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   Preferred &mdash; STEM (Science, Technology, Engineering and Mathematics)*
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   Environmental Science or Sustainability Management
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   Chemical, Civil, Industrial or Environmental Engineering
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   Energy Systems, Climate Science or Renewable Energy
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   Business, Economics or Data Analytics with a strong sustainability focus
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  Experience
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   Recent graduate OR up to 2 years of professional experience &mdash; this is an entry-level programme role
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   Previous experience in ESG or sustainability is appreciated but not required (e.g. internship, dissertation or academic project in sustainability)
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   Desirable familiarity with one or more of the following: carbon footprinting, LCA, energy audits, ESG reporting, or supply chain sustainability
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   Knowledge of or exposure to the local regulatory sustainability landscape in the area (e.g. Morocco CSRD readiness, South Africa JSE ESG, QSE ISSB, ADX/Tadawul disclosure) is an advantage
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  Core Skills
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   Analytical and problem-solving skills &mdash; structured thinking and data-driven decision making
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   Effective communication, collaboration and stakeholder engagement abilities
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   English B2+ &mdash; Upper Intermediate level minimum (additional languages are a plus)
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   Proficiency in MS Office Suite (Excel, PowerPoint) and willingness to learn BV digital tools
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   Strong writing skills for report preparation and client communication
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   Arabic and English required for this position.
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  CORE COMPETENCIES
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   Passion for sustainability and climate transition &mdash; genuine desire to drive transformational change
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   Curious, proactive learner with attention to detail and analytical rigour
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   Dynamic approach to work with sensitivity to sustainable development issues
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   Strong interpersonal skills and team collaboration abilities
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   Adaptability to work on innovative topics with diverse, international stakeholders
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   Professional mindset with a quality focus and project management aptitude
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  What We Are Looking For
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   Passion for Sustainability &amp; Climate Transition &mdash; commitment to building a sustainability career, not just seeking a job; motivated by purpose and creating lasting environmental impact
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   Analytical &amp; Problem-Solving &mdash; structured thinking and data-driven decision making; ability to tackle complex sustainability challenges
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   Communication &mdash; clear written and verbal communication across cultures; ability to translate and simplify technical concepts for diverse stakeholders
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   Learning Agility &amp; Curiosity &mdash; rapid adaptation to evolving sustainability frameworks; proactive learning in a constantly changing market
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  WHY JOIN BUREAU VERITAS
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   Global Network &amp; Exposure &mdash; Work within a truly international organization serving clients across industries and geographies. Collaborate with sustainability experts and teams around the world.
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   Depth &amp; Breadth of Services &mdash; Our services span carbon and climate, ESG, supply chains, human rights, biodiversity, circularity and more &mdash; offering exposure to the full sustainability landscape.
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   Immediate Real-World Impact &mdash; From day one, you contribute to real client projects shaping sustainable practices across industries.
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   Balanced Technical &amp; Advisory Pathways &mdash; Develop both deep technical expertise and advisory capabilities, opening the door to multiple sustainability career paths.
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   Trust &amp; Purpose &mdash; Through our role in verification, assurance and certification, we help build trust in sustainability. Our mission &mdash; Shaping a World of Trust &mdash; connects with purpose-driven professionals who want to contribute to a more sustainable future.
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  What We Offer
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   Enrolment in Bureau Veritas's Global Sustainability Programme &mdash; structured mentorship, training and development from day one
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   Exposure to real client mandates across carbon accounting, ESG assurance, green buildings, supply chain and more &mdash; from your first week
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   Competitive early-career salary benchmarked to local market
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   Monthly thematic training sessions (technical practitioner + sales formats) organised by the MCA regional sustainability team
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   Access to Bureau Veritas's global sustainability methodologies, tools and AI-driven solutions
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   Clear career development pathway: Consultant &rarr; Senior Consultant &rarr; Expert within 2&ndash;3 years
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   Part of a growing regional sustainability team spanning 35+ countries across MCA
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   Contribution to the regional ESG Assurance Technical Tribe &mdash; building communities of practice across MCA
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Sustainability Associate

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