senior property adjuster

USAA

<div>
 
 Why USAA?
 
 
 
 At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
 
 
 Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
 
 
 
 The Opportunity
 
 
 
 As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members&rsquo; life events, as appropriate.
 
 
 This hybrid role requires an individual to be
 
 in the office 3 days per week
 
 . This position can be based in one of the following locations:
 
 San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA
 
 . Relocation assistance is
 
 not
 
 available for this position.
 
 
 The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday &ndash; Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am &ndash; 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
 </li>
 <li>
 Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
 </li>
 <li>
 Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
 </li>
 <li>
 Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
 </li>
 <li>
 Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
 </li>
 <li>
 Maintains accurate, thorough, and current claim file documentation throughout the claims process.
 </li>
 <li>
 Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
 </li>
 <li>
 Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
 </li>
 <li>
 Serves as an informal resource for team members.
 </li>
 <li>
 Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
 </li>
 <li>
 Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
 </li>
 <li>
 May be assigned CAT deployment travel with minimal notice during designated CATs.
 </li>
 <li>
 Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
 </li>
 <li>
 Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
 
 
 </li>
 </ul>
 
 What You Have
 
 
 
 <ul>
 <li>
 High School Diploma or General Equivalency Diploma.
 </li>
 <li>
 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
 </li>
 <li>
 Developing knowledge of residential construction.
 </li>
 <li>
 Working knowledge of estimating losses using Xactimate or similar tools and platforms.
 </li>
 <li>
 Demonstrated negotiation, investigation, communication, and conflict resolution skills.
 </li>
 <li>
 Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
 </li>
 <li>
 Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
 </li>
 <li>
 May need to travel up to 50% of the year (local &amp; non-local) and/or work catastrophe duty when needed.
 </li>
 <li>
 Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 Experience handling water loss claims including water mitigation, water loss estimating and reconciliation
 </li>
 <li>
 Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)
 </li>
 <li>
 Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)
 </li>
 <li>
 Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
 </li>
 <li>
 Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
 </li>
 <li>
 Proficiency in Xactimate (Level 1 and/or Level 2 certification)
 </li>
 <li>
 Experience in a call center environment
 </li>
 <li>
 Currently hold an active Adjuster License
 </li>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 US military experience through military service or a military spouse/domestic partner
 
 
 </li>
 </ul>
 
 Physical Demand Requirements
 
 
 
 <ul>
 <li>
 May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
 </li>
 <li>
 May need to meet all USAA safe driving requirements including verification of driving record through MVR &amp; possession of valid driver&rsquo;s license.
 </li>
 <li>
 May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
 </li>
 <li>
 May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
 
 
 </li>
 </ul>
 
 Compensation range:
 
 The salary range for this position is: $63,590 - $114,450
 
 
 
 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
 
 
 
 
 Compensation:
 
 USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
 
 
 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 
 
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 
 
 
 Benefits:
 
 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
 
 
 For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
 
 
 
 Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
 
 
 
 
 USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
</div>

Inside Senior Property Adjuster

Firma de Reclutamiento en PR

<div>Responsibilities:
<ul><li>Evaluate, analyze and adjust claims according to policies.</li>
<li>Examine property claim forms and other records to determine insurance coverage.</li>
<li>Analyze and verify insurance claims for accuracy, completeness, and eligibility.</li>
<li>Investigate and assess damage to property and auto.</li>
<li>Analyze information gathered by investigation and report findings and recommendations.</li>
<li>Prepare report of findings of investigation accordingly.</li>
<li>Negotiates and transacts auto physical damage severity claims with policyholders and claimants.</li>
<li>Prepare the necessary documentation to process the payment and / or close the claim without payment.</li>
<li>Documents steps taken to request extensions of terms to the Office of the Insurance Commissioner</li></ul> 
 
Requirements:
<ul><li>Bachelor's degree from an accredited university, or a combination of equivalent education and experience as an insurance adjuster.</li>
<li>Must have a valid Insurance Adjuster License issued by the Puerto Rico Insurance Commissioner.</li>
<li>Proficient in Excel, Word, and Outlook.</li>
<li>Multitasking person with accuracy.</li>
<li>Decision making and problem-solving skills.</li>
<li>Bilingual (Spanish and English).</li>
<li>Excellent interpersonal skills, service and conflict resolution.</li>
</ul>
Employer with Equal Employment Opportunity.</div>

Auto Insurance Adjuster (Ponce & Mayagüez)

MICHAELS WILDER, INC.

<div>A well-established, employee-focused company is currently seeking a Licensed Claims Adjuster to join our team in an on-site role based in the North Valley. This position involves handling low-complexity property claims from start to finish&mdash;no field work required. This is not a remote opportunity. Candidate must be located in the Phoenix area. 
What You&rsquo;ll Do
<ul>
<li>Investigate, evaluate, and resolve low-complexity property claims</li>
<li>Review submitted claims and documentation for accuracy and completeness</li>
<li>Determine appropriate settlements, denials, or payments</li>
<li>Answer claim-related phone calls professionally and empathetically</li>
<li>Prepare monthly reports for financial and risk analysis</li>
<li>Assist in onboarding clients to our proprietary claims platform</li>
<li>Support internal training initiatives as needed</li></ul> 


Requirements:
<ul>
<li>Active Arizona Adjuster License</li>
<li>1&ndash;3 years of experience handling property claims preferred</li>
<li>Excellent communication and customer service skills</li>
<li>Strong analytical and organizational abilities</li>
<li>Proficiency in Microsoft Excel, Word, Outlook, and Teams</li>
<li>Ability to work independently and in a fast-paced team environment</li></ul> 


What We Offer
<ul>
<li>Competitive base salary ($57,000&ndash;$60,000)</li>
<li>Generous PTO, paid sick leave, and holiday time</li>
<li>Comprehensive benefits package including medical, dental, vision, and ancillary coverage</li>
<li>401(k) with company match</li>
<li>Opportunities for professional growth and advancement</li>
<li>Supportive, team-oriented culture</li></ul> 


We are an Equal Opportunity Employer 
We prohibit discrimination and harassment of any kind. Our hiring decisions are guided by merit, qualifications, and business needs. 
We are not working with recruiters or staffing agencies for this role. Direct applicants only, please.</div>

Claims Adjuster

AAA Auto Club Enterprises

Job Summary
 The Claims Senior Medpay Adjuster handles moderate to high complexity Auto claims matters involving material damage, property and / or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, and negotiation of moderate to high-complexity claims. Employs discretion and independent judgment to ensure compliance with state and federal law, and with established company, technical, and customer service best practices.
 
Job Duties
 Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address coverage issues.
 Conduct phone investigations to determine liability and damages. Identify and obtain statements from insureds, claimants and witnesses. Verify and resolve coverage by gathering necessary information to ensure policy applicability.
 Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.
 Negotiate within settlement authority with insureds and claimants to resolve first and third party claims.
 Update database production reports, document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc.
 Control expenses for areas of responsibility.
 Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required.
 Independently resolve claim exposures within level of authority.
 Respond quickly to customer needs and problems.
 May attend and participate in legal proceedings.
 
Qualifications
 Bachelors Equivalent combination of education and experience Preferred
 7-9 years Prior claims handling experience. Required
 7-9 years Property, Auto, Casualty or relevant claims administration experience. Preferred
 Comprehensive knowledge of claims administration best practices and procedures.
 Comprehensive knowledge of building and vehicle repair procedures and third-party liability issues.
 Extensive knowledge of insurance, fault assessment, negligence and subrogation principles required.
 Advanced knowledge of Microsoft Office suite, general computer software and claims software.
 Advanced organization and planning recognition skills required.
 Advanced oral and written communication skills required.
 Advanced interpersonal skills required.
 Advanced leadership skills among peers required.
 Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
 An insurance/claims adjuster license may be required for claims administration in specific states.
 
Travel Requirements
 Occasional travel to off-site business meetings or conferences. (5% proficiency)
 
The starting pay range for this position is $35.94 - $47.87 per hour. Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
 
Remarkable benefits: 
<ul>
<li>Health coverage for medical, dental, vision</li>
<li>401(K) saving plans with company match AND Pension</li>
<li>Tuition assistance</li>
<li>Floating holidays and PTO for community volunteer programs</li>
<li>Paid parental leave</li>
<li>Wellness programs</li>
<li>Employee discounts (membership, insurance,</li>
</ul>
travel, entertainment, services and more!)
 
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
 
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
 
AAA is an Equal Opportunity Employer
 
Our organization participates in E-Verify

Claims Senior MedPay Adjuster

Snap-on

<div>Overview:
<div>
The Claims Adjuster II is responsible for adjusting claims from franchisee and corporate (Auto, Fleet, GL/PL and Property/Inventory) losses with minimal supervision. Additionally, individual will review, respond, and negotiate third party settlements with claimants and attorneys. Individual will be expected to handle claims from basic to moderate levels of complexity including bodily injury.
</div>Responsibilities: 
<div></div><ul><li>
Responsible for handling all aspects of claims administration for all property and casualty claims, coordinating claims to closure for the company and franchise network worldwide with minimal supervision.</li><li>
For casualty claims, conduct thorough investigations, evaluate damages and liability, and negotiate settlements with claimants or their attorneys.</li><li>
For property and franchisee inventory claims, investigate, evaluate damages, and negotiate settlements directly with Snap-on franchisees and Insurance carriers.</li><li>
For all claims, effectively establish reserves and manage all files for prompt closure.</li><li>
Responsible for the coordination and liaison with Insurance carriers on Franchisee &amp; Corporate programs in the areas of General Liability and business auto programs.</li><li>
Responsible for settlements within Snap-on's self-insured retention. Support financial reporting of losses to Snap-on SecureCorp.
</li><li>Maintain accurate notes on claim history within the claim system.</li><li>
Review, document, and evaluate medical records and negotiate third party settlements with claimants and attorneys.</li><li>
Support Snap-on SecureCorp Insurance with agency administration and claims handling.</li><li>
Act as first level of escalation in complex claim handling situations with entry-level adjusters.</li></ul>
Qualifications:<div></div><div> 
Required Skills:</div><ul><li>
Bachelor's degree with six to eight years of claims handling and insurance company experience.</li><li>
Adjuster insurance licensing in all states that require a license and maintain accreditation.
</li><li>Working knowledge of insurance coverage with investigative, analytic, and negotiating skills.</li><li>
Excellent computer skills with knowledge of Microsoft office package.</li><li>
Interpersonal skills to work effectively with franchisees, employees, and experts.</li><li>
Proficiency in verbal and written communications, including report writing.</li><li>
Prior experience with a national insurance carrier, or third party administrator.</li><li>
Previous experience maintaining independent caseload.</li><li>
Compliance with department claim standards and best practices.</li></ul><div></div> 
Insurance Certifications preferred:<ul><li>
Associate In Claims (AIC)</li><li>
Certified Risk Manager (CRM)</li><li>
Associate in Risk Management (ARM)</li><li>
Chartered Property Casualty Underwriter (CPCU)</li><li>
Casualty license for Auto, GL and Property in home state, CA,TX, FL, NY &amp; GA.</li></ul></div>

Claims Adjuster II

Shelter Insurance

<div>A company built to serve you. It's your career, Shelter it!
Catastrophe Response Team- Traveling Storm Adjuster
$23.82-$29.54 minimum starting pay
Job Level: Individual Contributor
Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.
This is a position where the adjuster works from home, living in and servicing the Collinsville, IL area. Some travel will be required to assist in our regional area as needs arise. Home office equipment and company vehicle provided.
What You Will Be Doing:
The Catastrophe Response Team Adjuster will investigate, analyze, evaluate, and settle insurance claims involving auto damage losses. Specialize in adjusting property claims requiring physical inspection and requires extensive travel to a variety of geographic locations. Determine value of a claim and negotiates settlements. Involved in handling of complex property losses requiring expertise in fraud detection and prevention.
Due to the duties and responsibilities of this position, a Credit Bureau Report, Motor Vehicle Report, and Criminal Background Check may be ordered on final candidates.
What We're Looking For:
<ul><li>Requires excellent analytical, organizational, and decision-making skills.</li><li>
Superior skills in investigation, organization, negotiation, communication, documentation, and customer service are required.</li><li>
Must be physically able to travel long distances and lift/move/climb ladders.</li><li>
Must be able to work outside in all temperatures and inspect property physically and visually.</li><li>
Must be able to travel overnight as job requires.</li><li>
Ability to maintain schedules and deadlines and work well with others.</li><li>
Must possess a valid driver's license supported by a good driving history.</li><li>
Requires minimal supervision and ability to work independently.</li><li>
Ability to perform the essential functions of the position, with or without reasonable accommodation.</li></ul>
Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:<ul><li>
Health, Dental, Voluntary Vision and Prescription Drug Insurance</li><li>
Savings and Profit Sharing 401(k)</li><li>
Paid Time Off for Sick and Personal Leave, Vacation and Holidays</li><li>
Vitality Wellness Program</li><li>
&quot;Dress for Your Day&quot; Dress Code</li><li>
Flexible Scheduling</li><li>
And much more!</li></ul>
#IND1#
If interested, please apply by:
04/22/2026</div>

Catastrophe Response Team-Traveling Storm Adjuster (Resident)

Job Summary
 
The Claims Senior Casualty Adjuster handles moderate to high complexity claims involving material damage, property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, negotiation strategies and claims resolution of moderate to high complexity claims. Employs discretion and independent judgment to ensure compliance with state and federal law, and with established company, technical, and customer service best practices. Under general supervision, works within specific limits of authority to resolve claims.
 
Job Duties
 
Conduct phone and/or field investigations to determine liability and damages. May attend and participate in legal proceedings. Identify and obtain statements from insureds, claimants and witnesses.
 
Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address moderate complexity coverage issues.
 
Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.
 
Negotiate within settlement authority with insureds and claimants to resolve first and third party claims.
 
Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc.
 
Control expenses for areas of responsibility.
 
Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required.
 
Respond quickly to customer needs and problems.
 
Independently resolve claims within authority level.
 
Qualifications
 
Bachelors Equivalent combination of education and experience Preferred
 
7-9 years Prior claims handling experience. Preferred
 
4-6 years Property, Auto, Casualty or relevant claims administration experience. Required
 
Comprehensive knowledge of claims administration best practices and procedures.
 
Advanced knowledge of insurance, fault assessment, negligence and subrogation principles required.
 
Comprehensive understanding of building and vehicle repair procedures and third-party liability issues.
 
Advanced knowledge of Microsoft Office suite, general computer software and claims software.
 
Advanced organization and planning recognition skills required.
 
Advanced oral and written communication skills required.
 
Advanced interpersonal skills required.
 
Advanced leadership skills among peers required.
 
Exhibit proficiency and understanding of medical terminology and causality
 
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
 
Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
 
Associate in Claims - Insurance Institute of America Preferred
 
An insurance/claims adjuster license may be required for claims administration in specific states.
 
Travel Requirements
 
Occasional travel to business meetings or conferences.
 
The starting pay range for this position is: 
$38.64 - $51.46
 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
 .
 
Remarkable benefits: 
<ul>
<li>Health coverage for medical, dental, vision</li>
<li>401(K) saving plans with company match AND Pension</li>
<li>Tuition assistance</li>
<li>Floating holidays and PTO for community volunteer programs</li>
<li>Paid parental leave</li>
<li>Wellness programs</li>
<li>Employee discounts (membership, insurance,</li>
</ul>
travel, entertainment, services and more!)
 
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
 
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
 
AAA is an Equal Opportunity Employer
 
Our organization participates in E-Verify
 
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

Claims Senior Casualty Adjuster

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