senior quality assurance analyst

BDO USA

<div>
 
 Job Summary
 
 
 
 
 JOB DESCRIPTION
 
 
 
 The Senior QA Analyst works on a team of software developers conducting IT software testing to identify any potential quality issues and to ensure that applications meet the business requirements with highest level of QA standards. This role is responsible for conducting quality testing methodologies including: Functional, Smoke, Regression, Functional, Performance, Mobile, Negative, and Load &amp; Performance testing.
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Reviews requirements and works with Business Analysts and Technical team to identify testable requirements
 </li>
 <li>
 Develops and maintains testing-related documentation, including Test Plans, Test Cases, Scripts, Test reports, and Bug reports
 </li>
 <li>
 Performs testing throughout the product life cycle including functional, integration, system, regression, smoke, load, and mobile testing
 </li>
 <li>
 Works closely with Developers, Business Analysts and QA Analysts to escalate potential quality issues
 </li>
 <li>
 Logs enhancement requests and bugs in an issue tracker with detailed steps and screenshots to recreate the issue
 </li>
 <li>
 Maintains association between defects, test cases, requirements, test case management software and traceability matrices
 
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities
 
 
 
 <ul>
 <li>
 N/A
 
 
 
 </li>
 </ul>
 
 Qualifications, Knowledge, Skills, And Abilities
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma or GED, required
 </li>
 <li>
 Bachelor&rsquo;s degree, preferred
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Four (4) or more years of experience as a Quality Assurance (QA) Analyst within IT solutions or equivalent role, required
 </li>
 <li>
 Experience with writing test plans and executing automated testing to include functional, smoke, regression, load, negative and mobile strategies, required
 </li>
 <li>
 Experience with test automation frameworks and tools, such as Selenium, JUnit, or TestNG, preferred
 </li>
 <li>
 Experience with programming languages like Java, C#, or Python to write automated tests or perform code reviews, preferred
 </li>
 <li>
 Experience with testing web technologies, APIs, and mobile application testing, preferred
 
 
 
 </li>
 </ul>
 
 License/Certification
 
 
 
 <ul>
 <li>
 N/A
 
 
 
 </li>
 </ul>
 
 Software
 
 
 
 One (1) or more of the following, preferred:
 
 
 <ul>
 <li>
 Azure DevOps, JIRA
 </li>
 <li>
 HP Quality Center or other equivalent
 </li>
 <li>
 SQL / T-SQL
 </li>
 <li>
 Selenium
 
 
 
 </li>
 </ul>
 
 Language
 
 
 
 <ul>
 <li>
 N/A
 
 
 
 </li>
 </ul>
 
 Other Knowledge, Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Understanding of software development lifecycle (SDLC) methodologies, such as Agile or Waterfall
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Excels at operating in a fast-paced technical environment
 </li>
 <li>
 Self-driven with the ability to work independently as well as operate efficiently in a collaborative environment
 </li>
 <li>
 Strong analytical mindset and attention to detail
 </li>
 <li>
 Ability to work closely with cross functional teams in the organization
 </li>
 <li>
 Ability to solve problems, identify solutions, and appropriately escalate issues
 </li>
 <li>
 Effective communication and collaboration skills and ability to clearly articulate testing requirements, issues, and recommendations to technical and non-technical stakeholders
 </li>
 <li>
 Meticulous attention to detail and a strong focus on ensuring the highest quality standards are maintained throughout the testing process
 
 
 
 </li>
 </ul>
 Keywords: QA, Quality Assurance, Test Plan, Smoke, Regression, Negative, Performance, Cross Browser Testing, QA Planning, PowerPoint, Power View, Selenium, Java, Python, JUnit, HP Quality Center, Tableau, Qlik, Balsamic, JIRA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Requirements Matrix, Automated Test Scripts, White and Black Box Testing, QTP, HTML, UAT, Traceability Matrix, Mobile
 
 
 Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate&rsquo;s qualifications, experience, skills, and geography.
 
 
 National Range: $95,000 - $100,000
 
 
 Maryland Range: $95,000 - $100,000
 
 
 NYC/Long Island/Westchester Range: $95,000 - $100,000
 
 
 
 About Us
 
 
 
 Join us at BDO, where you will find more than a career, you&rsquo;ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
 
 
 At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
 
 
 BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm&rsquo;s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm&rsquo;s success, with no employee contributions.
 
 
 We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On
 
 
 <ul>
 <li>
 Welcoming diverse perspectives and understanding the experience of our professionals and clients
 </li>
 <li>
 Empowering team members to explore their full potential
 </li>
 <li>
 Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
 </li>
 <li>
 Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
 </li>
 <li>
 Focus on resilience and sustainability to positively impact our people, clients, and communities
 </li>
 <li>
 BDO Total Rewards that encompass so much more than traditional &ldquo;benefits.&rdquo; Click here to find out more!
 </li>
 <li>
 Benefits may be subject to eligibility requirements.
 
 
 
 </li>
 </ul>
 Equal Opportunity Employer, including disability/vets
 
 
 Click here to find out more!
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
 
 
 "BDO USA, P.A. is an EO employer M/F/Veteran/Disability"
 
 
</div>

Senior Quality Assurance Analyst

Astrix

<div>
 Exciting Quality Assurance Analyst I development opportunity to work for a global leader dedicated to helping people see brilliantly. The largest device company in the world &ndash; with complementary businesses in Surgical and Vision Care
 
 
 
 Quality Assurance Analyst I
 
 
 Pay:
 
 22.50-27.50 DOE
 
 
 
 Contract
 
 : 1 year contract with extension or conversion potential
 
 
 
 Benefits:
 
 Medical, Dental, Holiday, PTO 401K matching
 
 
 
 First Shift
 
 (Mon&ndash;Fri, 6:45 AM &ndash; 2:45 PM)
 
 
 
 Second Shift:
 
 Monday - Friday 2:45PM to 10:45PM
 
 
 <ul>
 <li>
 Develop and implement quality assurance protocols for manufacturing and laboratory operations.
 </li>
 <li>
 Inspect raw materials, in-process components, and finished products to ensure compliance with quality standards and regulatory guidelines.
 </li>
 <li>
 Conduct audits, document non-conformities, and support corrective and preventive actions (CAPA).
 </li>
 <li>
 Collaborate with cross-functional teams to resolve quality issues, maintain accurate QA records, and monitor laboratory testing methods for accuracy and consistency.
 </li>
 <li>
 Provide training on QA procedures and stay current with industry standards and regulations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Quality Management, Engineering, Life Sciences, or related field.
 </li>
 <li>
 Experience in manufacturing or laboratory QA preferred. Knowledge of ISO, GMP, or GLP standards, strong analytical and organizational skills, and effective communication abilities.
 </li>
 <li>
 Familiarity with Quality Management Systems (QMS) is a plus.
 
 
 </li>
 </ul>
 This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!
 
 
 INDBH
 
 
</div>

Quality Assurance Analyst I

AMERICAN SYSTEMS

<div>Overview:
<div>
Now Hiring at AMERICAN SYSTEMS</div><div></div><div> 
Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development.</div><div></div><div> 
Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success.</div>
Responsibilities:
<div>
An Average Day:
</div><div>As a Quality Assurance (QA) Analyst I you will be responsible for assessing the quality of the performance of our end user Service Desk. In this role, you will monitor Service Level Agreement (SLA) metrics and assess technical accuracy, customer service performance, and conformity to company policies and procedures. You will also, assist in developing, creating, and implementing quality processes and procedures; as well as making recommendations for the overall program to enhance the customer experience. Additionally, in this position you will:</div><ul><li>
Participate in design of monitoring formats and quality standards.</li><li>
Perform monitoring and provide trend data to site management and Quality team.</li><li>
Use quality monitoring data management system to compile and track performance at team and individual level.</li><li>
Participate in customer and client listening programs to identify customer needs and expectations.</li><li>
Provide actionable data to various internal and external support groups as needed.</li><li>
Provide feedback to service desk team and managers.</li><li>
Prepare and analyze internal and external quality reports for management staff review.</li><li>
Communicate professionally with all levels of staff both internal and external.</li></ul>
Qualifications:
<ul><li>As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with8 U.S.C. 1324b(a)(2)(C).</li><li>
Must be able to pass federal background investigation and obtain a Public Trust.</li><li>
At least two (2) years of quality assurance or customer service experience in a contact center.</li><li>
Higher education, training, or certification in quality assurance is a plus.
</li><li>Excellent verbal, written and interpersonal communication skills.</li><li>
Outstanding customer service skills and dedication to providing exceptional customer care.</li><li>
Ability to work independently, self-motivator and self-starter.</li><li>
Focus on quality and customer service.</li><li>
Exceptional listening, time management, and analytical skills.</li><li>
Work effectively with people at all levels inside and outside of the Company.</li><li>
Creative ability &amp; writing proficiency.</li><li>
Ability to multitask and successfully operate in a fast paced, team environment.</li><li>
Adapt well to change and successfully set and adjust priorities as needed.</li><li>
Proficient with Microsoft Office (Word, Excel, Access, PowerPoint).</li></ul>
Pay Transparency Statement: AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $20.00/Hr. - USD $29.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement: EEO Race/Sex/Disability Status/Veteran Status</div>

TransCore

<div>TransCore (TRN), a subsidiary of ST Engineering, is seeking a Senior Quality Assurance Specialist to join our team in Orlando, Florida.

Summary

The Senior Quality Assurance (QA) Specialist is responsible for performing one or more quality-related functions within the company&rsquo;s quality program such as auditing, supporting, testing, and documenting results to ensure they meet the company&rsquo;s quality standards. This role&rsquo;s mission is to complete audits as per contract requirements.

Essential Duties and Responsibilities
 
Include the following. Other duties may be assigned.
<ul>
<li>Ensure compliance with requirements and configuration documentation.</li>
<li>Perform end-to-end system integration verification (physical hardware devices, backend database applications, and web-based frontend user interfaces).</li>
<li>Test and document tolling systems in test facility, staging facility and production environment.</li>
<li>Record testing data and analyze results.</li>
<li>Perform testing activities demonstrating procedures and results to Tolling Agency representatives.</li>
<li>Audit roadside toll transactions for accuracy; both before and after system integration.</li>
<li>Manage drivers on site throughout testing activities.</li>
<li>Drive coordinated passes during testing activities.</li>
<li>Coordinate traffic at test facility, staging facility and production environment.</li>
<li>Analyze and document defects; provide explanation of defects and their impact.</li>
<li>Create a report summary of the installation status and/or configuration defects.</li>
<li>Document and generate reports of testing and auditing results using Microsoft Office.</li>
<li>Maintain and report on installation and/or configuration QA punch lists.</li>
<li>Confirm that system is ready for testing activities ensuring applications meet business requirements and systems goals; satisfy end-user requirements and identify existing or potential issues.</li>
<li>Communicate QA progress, test results, and other relevant information to QA and Project Manager.</li>
<li>Maintain testing methods, equipment and vehicles.</li>
<li>Support Testing Teams, Deployment Teams, Maintenance Teams as needed.</li>
<li>Must have the ability to multitask and be well organized.</li>
<li>Willingness and ability to work varied schedules during the day, night, weekend, and/or holidays.</li>
</ul>
Requirements and Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.
<ul>
<li>Typically requires 5-8 years of related experience.</li>
<li>High School diploma or general education degree (GED) required.</li>
<li>Post-secondary education is preferred.</li>
<li>General IT Support Knowledge; Basic computer and networking experience.</li>
<li>Experience with helping regression test hardware and software for bugs.</li>
<li>Experience auditing transaction reports.</li>
<li>Experience overseeing testing procedures.</li>
<li>Experience assisting and/or performing regression tests on hardware and software for bugs.</li>
<li>Experience auditing transaction reports.</li>
<li>Excel and Word basic experience.</li>
<li>Ability to listen and execute verbal instructions.</li>
<li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li>
<li>Ability to write routine reports and correspondence.</li>
<li>Ability to effectively prioritize and execute tasks in a high-pressure environment.</li>
<li>Follows established procedures on routine work, requires instructions only on new assignments.</li>
<li>Must have and maintain a valid driver&rsquo;s license and safe driving record.</li>
</ul>
Physical Demands/Work Environment

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions, and moving traffic.
<ul><li>TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.</li></ul></div>

Sr Quality Assurance Specialist

Northrop Grumman

<div>RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE REQUIRED FOR START: No
CLEARANCE TYPE: Secret
TRAVEL: Yes, 10% of the Time<h2 class="jobSectionHeader">
Description</h2>
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work &mdash; and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work &mdash; and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, but they&rsquo;re also making history.
This position is full-time on-site in Warner Robins, GA and will support the Integrated Mission Solutions (IMS) Operating Unit, within the Northrop Grumman Defense Systems sector. As a Warner Robins Program Principal Quality Analyst you will be expected to personally grow and champion continuous development both personally and for your peers. You should be someone who always chooses to act with integrity in which high ethical and moral standards characterize who you are. You should be someone who chooses to enable your team to achieve predictable and balanced results while also satisfying the needs of both your internal and external customers. You should have a track record that proves you know how to support a diverse, equitable and inclusive environment that will attract, retain, and encourage diverse and engaged talent. You should consistently work to ensure that your team and the teams you support are prepared with the information and tools needed for optimal performance. If this description fits who you are and you wish to join a fast-paced team that builds and executes strategies that result in sustainable value creation, then we need you on our team!
Responsibilities: 
The Principal Quality Analyst is required to:<ul><li>
Act as a liaison between staff and management, relaying updates and advocating for team needs</li><li>
Collaborates with engineering, manufacturing, and other functions to ensure quality standards are in place and to resolve issues.</li><li>
Able to conduct/support internal process evaluations and develop process evaluation reports.</li><li>
Ensures that performance and quality products conform to established company and regulatory standards through execution of scheduled and unscheduled audits.</li><li>
Develop, collect, and track metrics for process health and performance monitoring.</li><li>
Develop, modify, apply, and maintain quality evaluation and control systems and protocols for processing materials into partially finished or finished products.</li><li>
Devises and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and production equipment.</li><li>
Audits quality systems for deficiency identification and correction.</li><li>
Ensures that corrective measures meet acceptable reliability standards, and that documentation is compliant with requirements.</li><li>
Responsible for updating Quality and Mission Assurance (QMA) plans/procedures.</li><li>
Works with and provide support with our quality assurance inspection group.</li><li>
Promptly responds to technical issues that arise on the production floor utilizing work instructions, design documents, and specifications.</li><li>
Read and interpret blueprint and engineering drawings and be able to document non-conformances.</li><li>
Work with the Engineering team to ensure that part requirements are correctly described and documented in the production workplans.</li><li>
Processing of MRB nonconformances.</li><li>
Perform AS9100 audits to ensure compliance with standard requirements.</li><li>
Coordinate with the NGC Global Supply Chain (GSC), and the Supplier Quality and Mission Assurance functions to enhance cross harmonization of activities and initiatives.</li></ul>
Work is performed within the confines of standardized company and industry policies, practices, and procedures. This job has decision-making responsibilities regarding the acceptance or rejection of work and tests performed of which records of results are maintained.
Basic Qualifications:<ul><li>
5 Years related experience with a Bachelors; or 3 Years related experience with a Masters; or 1 Year related experience with a PhD; or 9 years of related experience will be accepted in lieu of Bachelor's degree</li><li>
Must be able to obtain U.S. Government DoD security clearance (Secret, Top Secret; etc.)</li><li>
Experience in developing or reviewing Root Cause / Corrective Action activity</li><li>
Experience with quality management systems to support program processes, audits, and/or improvements.</li><li>
Experience in processing, monitoring, data collection, analysis, and metric reporting for overall program and segments</li><li>
Experience with SAP/S4 ERP transactions</li><li>
Efficient at MS Word, Excel, PowerPoint, and other office systems.</li><li>
Ability to prioritize multiple responsibilities and/or accomplish them simultaneously.</li><li>
Strong interpersonal skills with the ability to work with a team.</li><li>
Self-Starter and ability to work through an issue to closure.</li></ul>
Preferred Qualifications:<ul><li>
5+ years Quality Management System (QMS) and Root Cause Corrective Action analysis</li><li>
2 years experience working in an AS9100 or ISO9001 compliant organization.</li><li>
Continual Improvement</li><li>
Risk Analysis and Management</li><li>
Experience with document control process</li><li>
Experience with manufacturing, quality controls, inspection and/or non-conformance controls.</li><li>
Active Secret clearance</li></ul>
The ideal candidate thrives in a fast-paced work environment with diverse assignments. We do most of our work on the production floor, and we collaborate closely with technicians, manufacturing/process engineers, operation managers, and customers.
This position&rsquo;s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off.
Primary Level Salary Range: $81,400.00 - $122,000.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.</div>

Principal Quality Analyst

AARP

<div>
 
 Overview
 
 
 
 AARP Services, Inc., founded in 1999, is a wholly-owned taxable subsidiary of AARP. AARP Services manages the provider relationships for and performs quality control oversight of the wide range of products and services that carry the AARP name and are made available by independent providers as benefits to AARP&rsquo;s millions of members. The provider offers currently span health products, financial products, travel and leisure products, and life event services. Specific products include Medicare supplemental insurance; credit cards, auto and home, mobile home and motorcycle insurance, life insurance and annuities; member discounts on rental cars, cruises, vacation packages and lodging; special offers on technology and gifts; pharmacy services and legal services. AARP Services also engages in new product development activities for AARP and provides certain consulting services to outside companies.
 
 
 The
 
 Quality Assurance Analyst
 
 handles complex and escalated cases, including those involving executive-level inquiries, Attorneys General, and the Better Business Bureau, received through all contact center channels. They provide member support services across all communication channels, including phone, email, written correspondence, and digital platforms. The analyst also analyzes data to create relevant, seamless, and memorable experiences for consumers, customers, employees, and members across all platforms, communications, and touchpoints.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Researches and resolves Better Business Bureau and Attorney General Cases sent to the Association as well as complex membership complaints escalated through the contact centers as well as items sent directly to leadership.
 </li>
 <li>
 Utilizes the Salesforce platform to ensure all service levels are met with superior quality and content of response.
 </li>
 <li>
 Gathers, extracts, and consolidates a variety of information and statistical data to prepare standard and ad hoc operational reports.
 </li>
 <li>
 Crafts well written, researched, and member focused responses for correspondence received by the Ombudsman team.
 </li>
 <li>
 Maintains excellent knowledge of initiatives, legislative positions and policies and can clearly and professionally communicate the organization&rsquo;s position both verbally and in writing.
 </li>
 <li>
 Participates in call calibration sessions with service providers to monitor and coach on the delivery of the consumer experience Responsible for employee membership accounts, including requests for gift memberships.
 </li>
 <li>
 Collaborates with contact center operations to provide feedback regarding emerging trends and identify potential opportunities for additional coaching to minimize future escalations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate&rsquo;s degree and at least 4 years of experience in a dedicated customer service or communications environment, or an equivalent combination of specialized training and experience.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Ability to manage multiple tasks and priorities simultaneously in a fast-paced environment.
 </li>
 <li>
 Strong problem-solving, analytical, and decision-making abilities.
 </li>
 <li>
 Ability to work independently and collaboratively within a team environment.
 </li>
 <li>
 Willingness to travel for provider site visits as needed.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree and/or relevant certifications or licensure (e.g., insurance licenses).
 </li>
 <li>
 Formal training or experience with Artificial Intelligence (AI).
 
 
 </li>
 </ul>
 
 AARP will not sponsor an employment visa for this position at this time.
 
 
 
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Regular and reliable job attendance
 </li>
 <li>
 Effective verbal and written communication skills
 </li>
 <li>
 Exhibit respect and understanding of others to maintain professional relationships
 </li>
 <li>
 Independent judgement in evaluation options to make sound decisions
 </li>
 <li>
 In office/open office environment with the ability to work effectively surrounded by moderate nois
 
 
 </li>
 </ul>
 
 Hybrid Work Environment
 
 
 
 AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
 
 
 
 Compensation And Benefits
 
 
 
 AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
 
 
 
 Equal Employment Opportunity
 
 
 
 AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
</div>

Quality Assurance Analyst

McDermott International, Ltd

<div>
 
 Job Description
 
 
 
 
 Job Overview:
 
 
 
 The Senior QHSES Assurance Specialist uses best practices and knowledge of internal or external issues to improve the QHSES Assurance discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the QHSES Assurance discipline. They solve complex problems and use discipline-specific knowledge to improve their products or services. The Senior QHSES Assurance Specialist impacts a range of customer, operational, project, or service activities with the QHSES Assurance team and other related teams and ensures that they work within the appropriate guidelines and policies. this role is required for Electrical adn Instrumentation scope.
 
 
 
 Responsibilities
 
 
 
 
 Key Tasks and Responsibilities:
 
 
 
 <ul>
 <li>
 Support the development and establishment of the new management system
 </li>
 <li>
 Partner with Functional Process Subject Matter Experts to drive major Quality Systems initiatives
 </li>
 <li>
 Identify and work with Quality Directors to resolve complex issues that have implications beyond the functional area
 </li>
 <li>
 QC system attribute for the documents to ensure quality reporting from the system
 </li>
 <li>
 Assist Functional Process Subject Matter Experts in the withdrawal of legacy practices from existing systems
 </li>
 <li>
 Administer training for new team members
 </li>
 <li>
 Participate in the design, implementation, and enforcement of company document templates for the development or revision of all documents
 </li>
 <li>
 Interface with Functional Process Subject Matter Experts and advice on best practices for the creation of documents and organization within the management system
 </li>
 <li>
 Report and status progress as required by the execution plan and requested by Management
 </li>
 <li>
 Demonstrate solid and consistent communication within and across functions, with the ability to persuade staff to change their way of working to incorporate quality management methods
 </li>
 <li>
 Plan, develop, organize, write, and edit engineering and company procedures and other related documents
 </li>
 <li>
 Analyze the documents to maintain the continuity of the style of content
 </li>
 <li>
 Suggest modifications to documents to make them easier to understand
 </li>
 <li>
 Manage updates and revisions to technical literature
 </li>
 <li>
 Perform quality check of documents with an emphasis on sentence structure, grammar, and spelling
 </li>
 <li>
 Prepare and review procedures and work instructions
 </li>
 <li>
 Provide project bids support related to quality upon request
 </li>
 <li>
 Perform audits (internal and external) as per plan monthly &amp; report timely results /reports
 </li>
 <li>
 Oversee the KPI, QI, and Performance Quality process, trend analysis, and initiate ground-level documentation and understanding for benchmarking and lessons learned within the operating units Analyze trends and measured data to assist in setting targets, future planning, and establishing action plans for improvement and effective follow-up to verify compliance
 </li>
 <li>
 Lead and perform RCA for quality-related issues
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Essential Qualifications and Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in a relevant field of study
 </li>
 <li>
 8+ years of relative industry experience related to EPC construction or fabrication
 </li>
 <li>
 Ability to work as a team member as well as act as a team leader
 </li>
 <li>
 Ability to understand and positively respond to organizational demands in a continuously changing business environment
 </li>
 <li>
 Demonstrate strong decision-making skills
 </li>
 <li>
 Strong analytical and organizational skills for evaluating trending data
 </li>
 <li>
 Must have strong interpersonal skills to work with other departments in a tactful and effective manner
 </li>
 <li>
 Communication and presentation skills, both written and spoken
 </li>
 <li>
 Computer literate in Microsoft programs: Word, Visio, PowerPoint, and Excel
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Skilled at prioritization and multi-tasking
 </li>
 <li>
 Able to write in explanatory and procedural styles for multiple audiences
 </li>
 <li>
 Document Management is a plus
 </li>
 <li>
 Competent in dealing with a variety of variables in situations where only limited standardization may exist
 </li>
 <li>
 Possesses a strong understanding of Lean/Continuous Improvement concepts, principles, and practice
 </li>
 <li>
 ISO9001, AS9100, AS9110, or other globally recognized Quality Management Systems Internal Auditor training preferred
 </li>
 <li>
 Translate concepts and information into simplified written and visual instruction or training material. Uses stakeholder feedback to modify and improve solutions
 </li>
 <li>
 Strong ability to communicate at all levels within the organization and the ability to summarize and explain complex technical situations
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
 For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
 
 
</div>

Senior QHSES Assurance Specialist

Search 10000+ Senior quality assurance analyst jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 senior quality assurance analyst jobs Near Me

Senior Quality Assurance Analyst

Quality Assurance Analyst I

Quality Assurance Analyst I

Sr Quality Assurance Specialist

Principal Quality Analyst

Quality Assurance Analyst

Senior QHSES Assurance Specialist