senior quality assurance specialist

Chic Homz 

Main Tasks:<ul><li>Conduct audits across all departments, including Customer Service, Sales, Customer Experience, Operations, and Back Office.</li><li>Ensure compliance with company policies, industry regulations, and quality benchmarks.</li><li>Identify process gaps, inefficiencies, and risks, recommending corrective actions and improvements.</li><li>Monitor the implementation of quality assurance measures and maintain accurate documentation of audit findings.</li><li>Provide data analysis and performance reports to senior management, highlighting trends and areas for improvement.</li><li>Develop strategies to enhance operational efficiency, service quality, and compliance.</li><li>Deliver training sessions, refresher courses, and coaching to employees on quality standards, audit procedures, and best practices.</li><li>Mentor and support teams to ensure adherence to operational protocols.</li><li>Customer Service &amp; Quality Monitoring:</li><li>Conduct quality assessments of customer interactions (calls, emails, and chats) to ensure service excellence.</li><li>Implement quality assurance procedures to enhance customer experience and satisfaction.</li><li>Work closely with teams to address quality-related issues and customer concerns.</li><li>Collaborate with department heads to optimize processes and streamline operations.</li><li>Stay updated on industry trends, regulatory changes, and best practices to drive continuous improvement.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in a relevant field.</li><li>From 1 to 3 years of experience in quality assurance, auditing, or process improvement.</li><li>Strong analytical, problem-solving, and reporting skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Familiarity with quality standards, compliance regulations, and operational audits.</li><li>Holds a Quality Certification or has completed a relevant course (e.g., Lean Six Sigma, TQM, or ISO 9001 Auditor Certification) is preferred.</li></ul>Interested candidates please send your CV to menna.mahmoud@chichomz.com with Quality Assurance Specialist in the subject.Job Type: Full-timeApplication Question(s):<ul><li>What is your current and expected salary?</li></ul>Experience:<ul><li>Quality Assurance: 1 year (Preferred)</li></ul>

Quality Assurance Specialist

EVA Pharma

<div>Job Title: Quality Assurance Specialist
Location: Saudi Arabia
Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
Job Summary 
We are seeking a passionate and talented Quality Assurance Specialist to join our dynamic team in Saudi Arabia.
The ideal candidate will contribute to our mission of enhancing human health and well-being, 
ensuring that we meet the highest standards of excellence in our industry. 
Key Responsibilities:<ul>
<li>Monitor environmental conditions and equipment calibration to ensure compliance with GMP standards in all classified production areas.</li>
<li>Participate in production processes, including raw material dispensing, cleanliness checks, and manufacturing of solid and cephalosporin dosage forms.</li>
<li>Perform routine quality checks, including in-process inspections, packaging verification, sampling, and warehouse inspections.</li>
<li>Support deviation handling and documentation, including tracking nonconformities, change controls, and CAPA follow-up.</li>
<li>Ensure proper documentation and compliance with GDP standards by reviewing batch records, logbooks, and quality reports.</li>
</ul>Requirements<ul><li>
Bachelor&rsquo;s degree in Pharmaceutical Sciences or Science with 0&ndash;3 years of relevant experience.</li></ul><ul>
<li>Strong knowledge of cGMP regulations, including documentation, inspections, sampling, and contamination prevention.</li>
<li>Familiarity with quality systems such as CAPA, change control, and ISO 9001 standards.</li>
<li>Understanding of validation processes, safety programs, and quality compliance protocols.</li>
<li>Basic proficiency in statistics for quality data interpretation and reporting.</li>
<li>Saudi manufacturing experience is a MUST.</li></ul></div>

Infoline

<div>
 
 
 Job Title
 
 : Application Quality Assurance Specialist
 
 
 
 Location
 
 : on Site
 
 
 
 Department
 
 : Quality Assurance
 
 
 
 Contract Duration: One Year Extendable
 
 
 
 
 
 
 
 Job Overview
 
 :
 
 
 
 
 
 We are seeking a meticulous and detail-oriented
 
 Quality Assurance Specialist
 
 to ensure the high quality of our applications and products. The role requires thorough testing, identifying bugs, and ensuring that all products meet company and industry standards before release. You will work closely with development teams to provide feedback, document test results, and ensure continuous improvement in the software development lifecycle.
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 
 <ul>
 <li>
 
 Develop and Execute Test Plans
 
 : Design and implement comprehensive test plans to identify potential issues in various applications.
 </li>
 <li>
 
 Conduct Functional Testing
 
 : Test applications to ensure that they meet functional specifications, including usability, reliability, and performance.
 </li>
 <li>
 
 Bug Reporting and Tracking
 
 : Identify, document, and report bugs or other issues, and work with development teams to resolve them in a timely manner.
 </li>
 <li>
 
 Automation Testing
 
 : Collaborate with the team to design, build, and maintain automated test frameworks.
 </li>
 <li>
 
 Collaboration
 
 : Work closely with developers, business analysts, and product managers to understand requirements and provide feedback during the development process.
 </li>
 <li>
 
 Compliance and Standards
 
 : Ensure that products meet company, client, and industry standards and requirements.
 </li>
 <li>
 
 Risk Management
 
 : Identify and assess potential risks in the software development process and proactively address them.
 </li>
 <li>
 
 Continuous Improvement
 
 : Stay updated with the latest QA methodologies, tools, and best practices, and apply them to ensure ongoing product quality.
 </li>
 <li>
 
 Documentation
 
 : Maintain detailed test case documentation, test results, and reports for future reference and audits.
 </li>
 </ul>
 
 
 
 
 
 Key Qualifications
 
 :
 
 <ul>
 <li>
 
 Education
 
 : Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 
 Experience
 
 : 3+ years of experience in Quality Assurance, preferably in a software development environment.
 </li>
 <li>
 
 Technical Skills
 
 :
 </li>
 <li>
 Strong understanding of QA methodologies, tools, and processes.
 </li>
 <li>
 Experience with both manual and automated testing tools (e.g., Selenium, JIRA, TestRail, etc.).
 </li>
 <li>
 Knowledge of programming languages like Java, Python, or JavaScript is a plus.
 </li>
 <li>
 Familiarity with Agile development methodologies and tools (e.g., Scrum, Kanban).
 </li>
 <li>
 
 Soft Skills
 
 :
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 <li>
 Detail-oriented and highly organized.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 :
 
 <ul>
 <li>
 Certification in Quality Assurance (e.g., ISTQB, CSTE) is a plus.
 </li>
 <li>
 Experience in load testing, performance testing, and security testing.
 </li>
 <li>
 Familiarity with CI/CD tools like Jenkins, GitLab, etc.
 </li>
 </ul>
 
 
</div>

MPOWERHealth

<div>Overview:
<div>
HaloMD</div><div></div><div> 
Who We Are:</div><div>
We are a fast-growing arbitration/medical billing company looking for a positive person who is interested in being a success and will help take the company to the next level. The seasoned professional for this job needs superior communication and computer skills including familiarity, with Microsoft Outlook, Word and Excel. This individual specializes in the resolution of arbitration negotiations, schedule arbitration teleconferences, and performs a wide variety of tasks such as generating reports, correspondence, and setting up informal offers.</div><div></div><div> 
Job Summary</div>
The Quality Assurance Arbitration Specialist II will coordinate the staff&rsquo;s daily operations with a focus on ensuring high-quality work and compliance with established standards. This role has overall responsibility for training and developing the skills of new quality assurance team members, conducting regular audits, identifying process gaps, and recommending improvements. The Specialist II will maintain and update all QA forms, newsletters, and training guides to support ongoing quality initiatives.
Responsibilities:
<div>
Essential Job Duties and Responsibilities</div><ul><li>
Train new QA team members on quality assurance forms, workflows, and best practices.</li><li>
Monitor all quality assurance forms, audit completed work for accuracy, and update auditing templates as needed.</li><li>
Conduct regular quality reviews to ensure compliance with company policies, arbitration procedures, and industry regulations.</li><li>
Develop and distribute monthly newsletters with tips, updates, and quality improvement strategies for team members.</li><li>
Utilize Microsoft Office (especially Excel) to create performance tracking tools, including formulas, pivot tables, and filters for data analysis.</li><li>
Assist in identifying trends by Arbitrator/Health Plan and report recurring issues.</li><li>
Identify system errors and coordinate with appropriate departments for resolution.</li><li>
Organize QA findings into concise, actionable reports for leadership review.</li><li>
Re-prioritize key tasks as needed and meet regularly with upper management to present findings, trends, and improvement plans.</li><li>
Maintain documentation of audit results, corrective actions, and follow-up to ensure improvement.</li><li>
Provide clear, constructive feedback to team members to help them meet quality and productivity goals.</li><li>
Develop training guides and process documentation to ensure consistent quality standards.</li><li>
Strong understanding of insurance plans, medical billing processes, and policies.</li><li>
Demonstrate professionalism and confidentiality in all internal and external interactions.</li><li>
Apply analytical and problem-solving skills to identify root causes of quality issues and recommend preventive measures.</li>
Complete special projects and other duties as assigned. 
<li>
</li></ul>
Qualifications:
<div>
Education and/or Experience</div><ul><li>
High School Diploma or equivalent required</li><li>
Minimum of 2 years Revenue Cycle Management Experience</li><li>
IDR experience (preferred)</li><li>
Leadership experience (preferred)</li></ul><div>
Skills/Specialized Knowledge</div><ul><li>
Strong organizational analytical and problem-solving skills</li><li>
Knowledge of insurance industry</li><li>
Knowledge of independent dispute resolution process</li><li>
Ability to clearly communicate both verbally and in writing</li><li>
Knowledge of medical terminology</li><li>
Knowledge of CPT, and/or ICD-10</li><li>
Friendly, outgoing personality</li><li>
Basic knowledge of company policies and procedure</li><li>
Knowledge of legal and regulatory government provisions</li><li>
Knowledge of laws that regulates communication and privacy act. HIPAA laws and understanding of the application of all above</li><li>
Experience with MS Office applications including Word, Excel, Access, Outlook, PowerBI</li></ul><div>
Other Requirements</div><ul><li>
Must maintain professional appearance</li><li>
Ability to be at work at regular and consistent times</li></ul><h3 class="jobSectionHeader">
Perks &amp; Benefits:</h3><ul><li>
Fully Remote &ndash; Work from anywhere within the United States with reliable high-speed internet</li><li>
Multiple medical plan options
</li><li>Health Savings Account with company contributions</li><li>
Dental &amp; vision coverage for you and your dependents</li><li>
401k with Company match</li><li>
Vacation, sick time &amp; Company paid holidays</li><li>
Company wellbeing program with health insurance incentives</li></ul><h3 class="jobSectionHeader">
What&rsquo;s Next?</h3><div>
If you&rsquo;re ready to bring your skills, passion, and leadership to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.</div><div></div><div> 
#IND123</div></div>

Quality Assurance Arbitration Specialist II - Shared Services

Amanleek

<div>
 
 About Amanleek:
 
 
 
 
 Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency, trust, and innovation to deliver an enhanced experience for our clients and meet the evolving needs of the insurance market through tech-based solutions and product innovation.
 
 
 
 
 About the Role:
 
 
 
 We are looking for a motivated and detail-oriented Quality Assurance Specialist to join our team. This is an entry-level role, ideal for someone who is eager to start a career in quality and customer experience. You will support the QA team in monitoring performance, collecting customer feedback, and ensuring that service standards are consistently met. This role offers valuable hands-on experience and the opportunity to learn and grow within the insurance industry.
 
 
 Duties &amp; Responsibilities
 
 
 <ul>
 <li>
 Support in implementing quality standards, policies, and process manuals under the guidance of the QA team and managers.
 
 </li>
 <li>
 Monitor inbound and outbound calls to evaluate service quality.
 
 </li>
 <li>
 Assist in preparing reports on performance and compliance with quality standards.
 
 </li>
 <li>
 Conduct verification calls with clients to ensure accuracy and customer satisfaction.
 
 </li>
 <li>
 Collect and organize customer feedback surveys for analysis.
 
 </li>
 <li>
 Participate in training sessions and simulations to build product knowledge and improve evaluation skills.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field.
 
 </li>
 <li>
 0 &ndash;2 years of experience (internships or coursework in QA, insurance, or customer service roles).
 
 </li>
 <li>
 Strong attention to detail and accuracy with eagerness to continuously learn QA practices.
 
 </li>
 <li>
 Clear and constructive communication skills with patience and professionalism when dealing with clients and colleagues.
 
 </li>
 <li>
 Integrity and confidentiality in handling all cases.
 
 </li>
 <li>
 Good skills in Microsoft Office programs.
 
 </li>
 <li>
 Analytical mindset with problem-solving skills.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 A great opportunity to start your career in Quality Assurance within the insurance sector.
 
 </li>
 <li>
 Working with ownership &amp; growth &ndash; You&rsquo;ll have real responsibility, the space to take initiative, and support to grow your skills in a supportive and collaborative work environment.
 
 </li>
 <li>
 Exposure to both customer-facing and back-office operations.
 
 </li>
 </ul>
</div>

El Mohandess Print house

<div>
 <ul>
 <li>
 Lead required Quality Management Reviews both in support of plant activities and all ISO cycle audits.
 </li>
 <li>
 Receives, interprets, tracks the daily performance of, and maintains quality objectives complementary to, corporate policies and goals.
 </li>
 <li>
 Designs, develops and initiates methods for inspection, testing, and evaluation.
 </li>
 <li>
 Performs quality reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
 </li>
 <li>
 Coordinating all quality activities and communicate quality issues throughout all areas of the manufacturing plant.
 </li>
 <li>
 Coordinate all quality activities and distribute information concerning quality issues.
 </li>
 <li>
 Work closely with manufacturing in determining best methods to accomplish desired results.
 </li>
 <li>
 Develop and maintain quality standards and check procedures throughout the facility.
 </li>
 <li>
 Develop a tracking system for quality issues and implement improvements.
 </li>
 <li>
 Implement and oversee an incoming inspection program of purchased materials and components
 </li>
 <li>
 Must be knowledgeable of finishing processes and possess the ability to establish acceptable color ranges. Must be knowledgeable of the Quality tools used to monitor the process and make improvements
 </li>
 <li>
 Implement the internal audit and offer detailed reports to the quality manager.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Science.
 </li>
 <li>
 +1 year of experience as a Quality Assurance Specialist in a manufacturing field.
 </li>
 <li>
 Experienced with ISO ("9001"-"18001"- &ldquo;22000&rdquo;-"45001").
 </li>
 <li>
 Very good in English.
 </li>
 <li>
 Very good analytical, problem-solving, and decision-making skills.
 </li>
 <li>
 Very good knowledge of MS Office.
 </li>
 <li>
 Very good data collection skills.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 
 
 
 <ul>
 <li>
 Social insurance.
 </li>
 <li>
 Medical insurance.
 </li>
 <li>
 Life insurance.
 </li>
 <li>
 Transportation.
 </li>
 <li>
 Incentive.
 </li>
 <li>
 Daily meal.
 </li>
 </ul>
 
 
 
</div>

Nestlé

<div>Nestl&eacute; is one of the world&rsquo;s leading food and beverage company, with 2000 global iconic brands and operating in 188 countries.
At Nestl&eacute; we work for unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That is our purpose.
We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.
Get to know us better at www.nestle.com
Join Nestl&eacute; Team and be a Force For Good!
We are currently looking for a Quality Assurance System Specialist to join our Bal&#305;kesir Factory team.
Location: Bal&#305;kesir
Type of contract: Permanent
As a Quality Assurance System Specialist, you will have the following responsibilities;<ul><li>
SAP Quality Module Super User: To ensure that the quality processes in the SAP system work correctly and uninterruptedly from end to end; to regularly monitor system controls (Health Check), to analyse user needs and to direct development requests.</li><li>
Product Release Processes: To follow up the results of analyses for finished products and semi-finished products on PO (Purchase Order) basis, and to carry out release processes through the system. To ensure the correction of missing or incorrect data points by coordinating with the relevant departments when necessary.</li><li>
Analysing and Reporting Quality Data: Analysing quality data from production processes, identifying trends and possible deviations; reporting these analyses to management and contributing to decision support processes.</li><li>
Customer Complaint Management: To record customer complaints via SAP or related systems, perform root cause analyses and ensure the implementation of sustainable actions. Coordination with relevant units in feedback processes.</li><li>
Legal and Corporate Compliance Support: To support the sustainability of quality systems to ensure compliance with Nestl&eacute; Quality Standards, NQMS (Nestl&eacute; Quality Management System) and legal regulations. To actively contribute to the preparation processes for internal and external audits.</li><li>
System Performance Monitoring and Improvement: Monitoring the effectiveness of quality data entry processes, leading projects to simplify and error-free workflows in SAP quality module.</li><li>
Training and User Support: Providing training and continuous support to the quality team and related user groups on the use of SAP quality module, data entry and analysis processes.</li><li>
Contribution to Improvement Projects: Supporting data-based improvement projects under Nestl&eacute; Continuous Excellence; developing projects in the areas of efficiency, error reduction and process standardisation.</li></ul>
Which profile are we looking for?<ul><li>
Excellent command of English</li><li>
Graduated from Food Engineering, Chemical Engineering or similar departments of universities,</li><li>
Experienced in SAP QM module and preferably with super user experience,</li><li>
Minimum 2 years of experience in quality assurance processes,</li><li>
Competent in data analysis and reporting; MS Excel and preferably Power BI knowledge,</li></ul> 
What are our employee community values?
Safety, quality, compliance and respect are pillars for our community existence.
Respect is our overaching value in Nestl&eacute;. We RESPECT eachother, others, environment and all life around.
We work in a supportive, caring, elevating environment. It is crucial for us to preserve our culture of solidarity.
What are our working values at Nestl&eacute;?
Multinational experience at one of the world&rsquo;s leading food and beverage company
International and domestic career opportunities
Development opportunities and trainings
Exclusive employee discounts
Employee Assistance Program, 24/7 expert support
Sport benefit program (benefit from more than 350 sport centers)
A paid birthday leave
4 weeks paternity leave
The Nestl&eacute; Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Be a force for good.
..</div>

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