senior receptionist

Al Barsha Veterinary Clinic LLC

Are you a strong leader with excellent organizational and customer service skills?We are looking for a Senior Receptionist to lead and manage our reception team, ensuring smooth operations, excellent client service, and efficient coordination in our busy veterinary clinic.In this role, you will be responsible for overseeing all front desk activities, guiding your team, and ensuring that every client and pet receives the highest standard of care and professionalism.Key ResponsibilitiesTeam Leadership &amp; Management<ul><li>Lead, mentor, and supervise the reception team, ensuring tasks are completed efficiently and professionally.</li><li>Oversee daily front desk operations and workflow, resolving challenges and guiding staff as needed.</li><li>Train, schedule, and provide feedback to reception staff to maintain consistent high standards.</li><li>Prepare and manage staff reception schedules to ensure full coverage and smooth operations.</li><li>Act as the main point of contact for management, providing regular updates and feedback on front desk performance and improvements.</li></ul>Client Service &amp; Administration<ul><li>Welcome clients and their pets in a warm, professional, and organized manner.</li><li>Manage appointments for consultations, surgeries, vaccinations, and other procedures.</li><li>Handle phone calls, emails, and client inquiries with accuracy and professionalism.</li><li>Supervise check-in and check-out procedures, billing, payments, and cash handling.</li><li>Ensure consent forms, registration, and documentation are completed accurately.</li></ul>Operations &amp; Financial Management<ul><li>Oversee billing, invoicing, and payment processing for services, products, and medications.</li><li>Reconcile daily sales, maintain accurate records, and generate reports on front desk performance.</li><li>Monitor inventory of retail products and coordinate orders with suppliers.</li><li>Assist management with reporting and process improvements.</li></ul>Team &amp; Clinic Support<ul><li>Coordinate with veterinarians, nurses, and other staff to ensure smooth service throughout the clinic.</li><li>Provide guidance and training to team members on client interactions, product knowledge, and clinic procedures.</li><li>Maintain the reception area, waiting room, and public spaces to a high standard of cleanliness and organization.</li><li>Lead the team in responding calmly and efficiently during emergencies and urgent situations.</li><li>Support the clinic&rsquo;s mission of providing excellent care in an animal-related environment.</li></ul>Qualifications &amp; Skills<ul><li>Proven leadership experience, preferably in a veterinary or medical reception setting.</li><li>Strong problem-solving skills with the ability to handle all reception operations independently.</li><li>Excellent communication, multi-tasking, and client service skills.</li><li>Professional, confident, and able to lead a team in a fast-paced and dynamic environment.</li><li>Flexible with schedules and fully committed to completing assigned tasks and supporting the team when needed.</li><li>Knowledge of appointment scheduling, billing, and front desk systems.</li></ul>Job Type: Full-time

Senior Receptionist

Grand Central Hotel

Our hotel is looking for a male Senior Receptionist for our Front Office team. He will welcome guests, do check-ins and check-outs, deal with guest queries and provide prompt and professional guest service. Attend to guest requirements and ensure complete guest satisfaction.RECEPTIONIST DUTIES &amp; RESPONSIBILITIES:<ul><li>Welcome and greet guests in a friendly demeanor</li><li>Inform guests about the hotel rates and services</li><li>Sales of rooms through walk-ins and phone queries</li><li>Ensure proper room allocation</li><li>Register, check-in and check-out guests</li><li>Listen and respond to guest queries and requests both in-person and on phone</li><li>Liaise with necessary staff including housekeeping and maintenance to address any issues or complaints made by guests</li><li>Maintain a neat and orderly front desk and reception area</li></ul>QUALIFICATION AND WORK EXPERIENCE:<ul><li>2 - 5 years of practical experience in front office position in a hotel in UAE, preferably Dubai</li><li>good oral and written communication skills</li><li>strong working knowledge of relevant computer software including MS Office, Opera PMS and payment systems</li><li>strong presentation and platform skills and friendly demeanor</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthApplication Question(s):<ul><li>can join immediately</li></ul>Experience:<ul><li>hospitality: 3 years (Preferred)</li><li>hotel: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Senior Receptionist - Hotel

Bellacure Beauty Lounge

A female senior receptionist with a strong background in retail sales, is a team leader and communicator, and is responsible for managing and leading a branch.<ul><li>**Female only candidates will be considered**</li><li>Responsible for the day-to-day operation of the branch, ensuring efficiency and profitability.</li><li>Lead the company&rsquo;s efforts to maintain unique customer service quality by implementing the best practices and techniques, training, and developing processes in providing the controls and conformity of the service to SOP&rsquo;s and operational standards.</li><li>Lead the therapists in the spa to achieve monthly targets and increase the average spent by customers.</li><li>Track spa revenue by the department, ensuring all providers are attaining their revenue and retail goals to ensure the spa meets its monthly budget.</li><li>Responsible for quality control, checking for best practices in spa to ensure standards are being met and client expectations exceeded, and operations running up to standard.</li><li>To ensure that deficiencies of the spa are detected and exposed to management and a series of recommendations of improvement are made, creating a plan of action and its implementation stage to stage to ensure standards are met.</li><li>Monitor and propose staff roasters in coordination with booking best interest</li><li>Oversee and assist in completing monthly stock count and report.</li><li>Ensure to place professional and retail stock orders in a timely manner.</li><li>Suggest and prepare monthly promotions according to market trends and seasons.</li><li>Oversee compliance to legal regulations &amp; municipality regulations.</li><li>Direct and educate the employees in matters of quality and inspection, and assist in disciplining and training personnel when standards are not met, and ensure operations running up to standard.</li><li>To oversee staff to ensure conformity to our steps, script adherence vis- a- vis client interaction, database capturing, train them in the right direction, ensure customer satisfaction and drive the creative direction of the spas.</li><li>Investigate and handle service-related customer complaints to ensure a positive outcome and customer satisfaction &amp; training at spa-level to ensure the incident does not repeat and</li><li>Ensure staff are properly trained as to minimize customer complaints and ensure the best standards provided.</li><li>Ensure the spas are in compliance with the branding standards and all the brand policies are always complied with.</li><li>Supervise daily spa operations to ensure cleanliness, maintenance, and service standards are upheld to maximize spa output in line with company standards and sales targets.</li><li>Ensure staff conforming to uniforms and overall look and presentability in line with Bellacure Beauty Lounge standards.</li><li>Ensure spa is operating smoothly across all shifts and peak hours and work closely with the Operation manager to highlight any issues compromising spa operation.</li><li>Identify sales/services opportunities to senior management that will enhance the spa output and sales.</li><li>Handling customer complaints 24/7 and turn around incident reports must be dealt with promptly, with a response time within 24hrs.</li></ul>Job Types: Full-time, PermanentPay: AED1,895.00 - AED3,500.00 per monthExperience:<ul><li>customer sales: 3 years (Preferred)</li><li>spa management: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Application Deadline: 30/11/2025 Expected Start Date: 12/11/2025

Female Senior Receptionist *Spa/Hospitality Experience required*

Sheraton Grand Hotel, Dubai

<div>
 
 
 POSITION PURPOSE
 
 
 
 To welcome guests and answer all enquiries observing set standards and with patience. Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. To ensure that all operational procedures, codes of conduct and standards of appearance as laid down by the Spa Supervisor are implemented and adhered to by all reception staff. To organize scheduling and maximize use of time within the diary.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 <ul>
 <li>
 To ensure a warm friendly welcome to all clientele at all times.
 </li>
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 To co-ordinate guests consultation records with the Therapists.
 </li>
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 Ensure that all relevant spa staff receive a print out of their daily schedule.
 </li>
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 To adhere to an agreed reporting system on a timely basis.
 </li>
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 To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day&rsquo;s work.
 </li>
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 Complete daily opening procedures and check lists per relevant area daily.
 </li>
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 Schedule reservations of Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
 </li>
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 To organize scheduling to maximize use of time and profitability whilst ensuring that the client&rsquo;s needs are of first importance.
 </li>
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 Assist with administration duties such as, purchasing, receiving and inventory reporting.
 </li>
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 To give the clientele the best possible service, and make the client feel important.
 </li>
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 To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
 </li>
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 To ensure that all administrative procedures run professionally.
 </li>
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 To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
 </li>
 <li>
 To recognize the importance of &lsquo;sales&rsquo; in every aspect of their role.
 </li>
 <li>
 To have full retail knowledge of products and prices charged.
 </li>
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 Must attend all training courses as deemed necessary by the Spa Supervisor.
 </li>
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 To participate in training and personal development programs within the Spa Department.
 </li>
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 To perform any other duties deemed reasonable by Management.
 </li>
 <li>
 To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available.
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 
 <ul>
 <li>
 Must be able to assist guests with inquiries
 </li>
 <li>
 Must be able to speak and write in English
 </li>
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 Must be able to speak and write in a language any other than English
 </li>
 <li>
 Must have proven track record in Spa and Fitness industry for at least 5 years
 </li>
 <li>
 Must have good understanding of marketing
 </li>
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 Must have strong knowledge of budgeting and forecasting
 </li>
 <li>
 Must have strong sales skills to drive memberships
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Totally embrace the philosophy of guest and customer service and owns the guests;
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 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
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 Possess a warm and friendly demeanor;
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 Strive to achieve satisfaction and delight of our customers;
 </li>
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 Are detail oriented;
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 Thrive on pride of work and its product;
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 Play as a team to achieve common goals;
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 Have immaculate personal presentation e.g. grooming and conversational ability;
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 Demonstrate self-confidence, energy and enthusiasm;
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 Have a strong ability to learn skills, retain and demonstrate learning;
 </li>
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 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 
 EDUCATION
 
 
 
 Bachelor degree required.
 
 
 
 
 
 
 PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
 
 
 
 (Ability to lift, standing during shift, sitting most of shift, etc.)
 
</div>

Senior SPA Receptionist

Vital Care Medical Center

We're seeking a skilled and versatile Multi-Roll Staff Nurse/Receptionist to join our healthcare team. The successful candidate will provide exceptional patient care, administrative support, and ensure seamless operations in our facility. This role demands a unique blend of clinical expertise, communication skills, and administrative acumen.*Key Responsibilities:*y*Nursing Responsibilities:*1. Provide high-quality patient care, assessing patients' needs, and developing individualized care plans.2. Administer medications, perform vital signs, and monitor patients' conditions.3. Collaborate with healthcare teams to ensure comprehensive care.4. Maintain accurate patient records and reports.*Receptionist Responsibilities:*1. Manage front desk operations, greeting patients, and handling phone calls.2. Schedule appointments, manage patient flow, and coordinate with healthcare teams.3. Handle patient registration, billing, and insurance claims.4. Maintain patient confidentiality and adhere to HIPAA guidelines.*Additional Responsibilities:*1. Maintain a clean and organized workspace.2. Participate in quality improvement initiatives.3. Stay updated on healthcare policies, procedures, and best practices.*Requirements:*1. Diploma in Nursing or equivalent.2. Current MOH licensure.3. Excellent communication and interpersonal skills.4. Administrative experience (e.g., medical records, reception).5. Basic computer skills (e.g., electronic medical records).*Preferred Qualifications:*1. Experience in a similar healthcare setting.2. Knowledge of medical terminology.3. Certification in Basic Life Support (BLS).*What We Offer:*1. Competitive salary and benefits package.2. Opportunities for professional growth and development.3. Collaborative work environment.If you're a motivated and compassionate healthcare professional looking for a challenging role, we'd love to hear from you.Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Willing to work as Receptionist/ Nurse</li></ul>License/Certification:<ul><li>MOH (Required)</li></ul>

Staff Nurse / Receptionist

Aldar Academies

Kent College Dubai is currently seeking a School Receptionist. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi s leading school group.
Kent College Dubai is a leading British school dedicated to academic excellence and holistic education. With a strong community ethos, we foster meaningful relationships between students, staff, and parents, ensuring every child feels nurtured and supported. At Kent College Dubai, we inspire every student to achieve more than they ever thought possible.
The School Receptionist is expected to support the smooth running of the School, in particular the Senior Management Teams. Receptionists are expected to reflect the ethos of the school through their willingness to help out with administrative tasks as laid out in, but not limited to, the tasks below. Minimum Qualification <ul> <li>Degree in Business Administration (Desirable)</li> <li>A university/college degree is an asset</li> <li>Certificate in Business Administration or related (essential)</li> </ul> Minimum Experience <ul> <li>A minimum of 2 years of experience in a customer-focused role</li> <li>Experience in the education field (Desirable)</li> </ul> Job Specific Knowledge &amp; Skills <ul> <li>Fluent in English Communications skills, written, and oral</li> <li>Arabic speaker is preferable</li> <li>Strong interpersonal skills to aid in daily contact with parents in a diverse multicultural environment</li> <li>Excellent office management skills</li> <li>A high level of professionalism and consideration of the well-being of children</li> <li>Respect for all members of a school community.</li> <li>An excellent telephone manner is required along with a discrete personable temperament.</li> <li>A positive and solution-focused attitude to working life.</li> <li>A clean enhanced Disclosure and Barring Services check or police check.</li> </ul> Main Responsibilities: <ul> <li>Act as the first point of contact for enquiries and telephone calls coming into the school.</li> <li>Assist with updating the school s databases, including the parental messaging system.</li> <li>Ensure that messages are passed appropriately to members of staff and children.</li> <li>Meet and greet visitors and parents ensuring a warm welcome.</li> <li>Assist with the preparation, distribution and mailing of written communication from the Head,</li> <li>Deputy Head and staff to parents and the wider community. </li> <li>Answer electronic mail efficiently and accurately.</li> <li>Update and maintain the school's daily register including logging it on eSIS</li> <li>Assist in maintaining the School s daily fire register including signing in/out of students and staff.</li> <li>Act as the first point of contact for the School s missing child and emergency response policies.</li> <li>Liaison between the School s third-party service providers and parents.</li> <li>Issue temporary guardian passes via the Evotix system after verifying the guardian s details.</li> </ul>

School Receptionist

Emirates

<div>
 
 Job Purpose
 
 
 
 At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always 'Fly Better.' As one of the most recognised and admired brands globally, we're driven by innovation and excellence. Join us as a
 
 Senior Administration Assistant (Receptionist)
 
 and make a difference by delivering top-tier medical services that support our employees health and well-being. Experience a fast paced, multicultural environment where your medical expertise will directly impact the success of our operations and contribute to our shared success on a global stage.
 
 
 As a
 
 Senior Administration Assistant (Receptionist)
 
 you will be responsible for providing second tier front end administration and clerical support to the Clinic Administration Officer in the following designated areas: Aviation Medicine, Reception, and Telephone Room (Medical and Dental). You will need to function as a responsible individual in these areas, continuously monitoring and reviewing all the existing process and makings suggestion for improvement and assisting in implementation of new processes.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Maintaining, updating, filing and processing all documentation related to Aviation Medical Licensing in coordination with the doctors to consolidate and establish proper recall and filing systems.
 </li>
 <li>
 Oversee assigned area, report all quantifiable workload drivers, escalate any relevant problems, recommend enhancements / modifications relating to existing processes and practices followed within the section to team leaders.
 </li>
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 Initiate and monitor progress of specialised (MEDIFS) e-work flow systems with proper communication and coordination with relevant personnel until resolution.
 </li>
 <li>
 Ensure the smooth operation of the telephone room by monitoring (call waiting, lost calls, timed out) calls, executing action plans for immediate resolution of ongoing problems and escalating complex cases to appropriate personnel using the computerised telephone statistics system.
 </li>
 <li>
 Assist and collect information for senior team members to use as training initiatives.
 </li>
 <li>
 Reallocate resources to assist in other routing clerical administrative functions.
 </li>
 <li>
 Ensure the smooth operation of reception in order to provide high quality service. This will include correct processing of documents and files for current and future appointments in sequence and the front line problems are resolved as quickly and effectively as possible and escalated if required.
 </li>
 <li>
 Ensure all public area in Medical Services is clean and tidy and contact the maintenance people if any problem needs to be actioned.
 </li>
 <li>
 Maintain records of bookings of the conference room, library, and electronic equipment by various sections at the Clinic to ensure proper allocation of resources.
 </li>
 <li>
 Generate the roster for team members and ensure appropriate coverage for clinic hours.
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for this role, you must meet the below requirements:
 
 
 
 <ul>
 <li>
 10 Years schooling or equivalent with 3 years of Administration experience
 </li>
 <li>
 Proficiency in spoken and written English
 </li>
 <li>
 Computer literacy (Word Excel Power Point)
 </li>
 <li>
 Proficient in operating a business telephone system
 </li>
 <li>
 Experience in working in a Medical or Dental environment would be an advantage
 </li>
 <li>
 Experience in customer interaction would be an advantage
 
 
 </li>
 </ul>
 At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
 
 
 Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers.
</div>

Senior Administration Assistant (Receptionist) - Medical Services Temporary 12 Month Contract

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