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senior retail manager (beauty)

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Retail Manager (Beauty)
</div></div><div><div>Ref #
</div><div>250000HV
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 25-Aug-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p>
<p>As Manager Retail Operations / Senior Retail Manager, you will be responsible for maximising sales and profit, ensuring achievement of target through the delivery of world class customer service and effective merchandising. You&rsquo;ll oversee and manage the day-to-day operations of QDF business including a multitude of high-profile brands, specifically within the beauty and perfumes &amp; cosmetics category.
</p><p>Key Accountabilities include, but are not limited to:</p>
<ul><li>Lead, manage and develop the retail team to deliver sales targets through delivery of excellent customer service and operational standards.</li>
<li>Manage the entire retail operations in accordance with company policy so as to establish an operation that not only meets but exceeds performance levels.</li>
<li>Participate in the development and implementation of Qatar Duty Free marketing strategy and promotional plans and campaigns</li>
<li>Maximise sales and profits through correct planning, forecasting and allocation of resources.</li>
<li>Manage all brand concessions and ensure that their standards are adhered to.</li>
<li>Ensure promotional programs are implemented to agreed deadlines with all supporting materials and stock in line with supplier agreements to maximise sales.</li>
<li>Manage staff scheduling to ensure that it corresponds to trading patterns and allows flexibility of staff to meet demands across both on peak and off peak seasons.</li>
<li>Make recommendations for space management allocations to maximise sales opportunities.</li>
<li>Ensure that sales targets are met by effective communication of information to managers and merchandisers and take corrective action in the event of sales slowdown.</li>
<li>Inspire and develop all staff in delivery of world class customer service standards in line with our 5-star airline</li>
<li>Drive a culture of teamwork and continuous improvement to ensure sales are maximised.</li>
<li>Ensure customer complaints or issues are dealt with quickly and efficiently; identify any root cause issues and ensure preventive and corrective action.</li>
<li>Identify training needs and ensure that a development plan is in place to continually improve levels of customer service across the operation.</li>
<li>Liaise and develop work relations with relevant airport agencies to ensure customer, staff and stock movement is efficient and effective for the business.</li>
<li>Research and be aware of trends in display and visual merchandising and make recommendations to the Marketing department as appropriate.</li></ul><br>
<p></p><p><b>Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
</p><p>Join us as we dare to achieve what&rsquo;s never been done before.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p>
<p>The successful candidate will have the following qualifications and skills:</p>
<ul><li>High School / Vocational Qualification / Diploma plus minimum 9 years of relevant job-related experience; or</li>
<li>Bachelor Degree or equivalent plus minimum 8 years of relevant job-related experience</li>
</ul><p>Preferred skills and experience:</p>
<ul><li>Experience in retail developing, managing and influencing people and the bottom-line results
</li><li>Experience in customer facing and fast paced business</li>
<li>Knowledge of the business environment in the region and ability to tap into networks to stay current Operational knowledge of a Retail Environment Preferred</li>
<li>Experience working in the Middle East; international business or luxury market experience o prior experience with Duty Free or airport (preferred)</li>
<li>Financial knowledge of cash handling, banking and working with budgets</li>
<li>Proficient with MS Office and working knowledge of other retail IT/POS systems
</li><li>High degree of analytical and problem-solving skills</li></ul><br>
<p></p><p><b>About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
</p><p>Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><br>
</p><p><b>Application Guidelines</b></p>
<p>Employees must submit applications through internal vacancies portal (via GEMS) only.</p>
<p>Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.</p>
<p>All internal candidates can only have three active applications at any point in time.</p>
<p>All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role</p>
<p>All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000HV</div></div></div></div></div></div></div></div><br /> <div id='job-id'>Job Id: rFWz0gDvn+6t1VSIlvZizs6ZmGU3f3eUMbX6NcA1+ASUXhgYXOvqhdq3fnqqkddWs3jGV9u2Z0DuqOT2ZO/HzWa8PCACUDFAeaB8uas9MvKfxf6gtcojCEpTbI8kCIvBDx6EscFTQFXlVZ4RZ/ojAQ==</div>

Senior Retail Manager (Beauty)

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As Manager Retail Operations / Senior Retail Manager, you will be responsible for maximising sales and profit, ensuring achievement of target through the delivery of world class customer service and effective merchandising. You&rsquo;ll oversee and manage the day-to-day operations of QDF business including a multitude of high-profile brands, specifically within the beauty and perfumes &amp; cosmetics category.
 <br/>
 <br/>
 <strong>
  Key Accountabilities Include, But Are Not Limited To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead, manage and develop the retail team to deliver sales targets through delivery of excellent customer service and operational standards.
  </li>
  <li>
   Manage the entire retail operations in accordance with company policy so as to establish an operation that not only meets but exceeds performance levels.
  </li>
  <li>
   Participate in the development and implementation of Qatar Duty Free marketing strategy and promotional plans and campaigns
  </li>
  <li>
   Maximise sales and profits through correct planning, forecasting and allocation of resources.
  </li>
  <li>
   Manage all brand concessions and ensure that their standards are adhered to.
  </li>
  <li>
   Ensure promotional programs are implemented to agreed deadlines with all supporting materials and stock in line with supplier agreements to maximise sales.
  </li>
  <li>
   Manage staff scheduling to ensure that it corresponds to trading patterns and allows flexibility of staff to meet demands across both on peak and off peak seasons.
  </li>
  <li>
   Make recommendations for space management allocations to maximise sales opportunities.
  </li>
  <li>
   Ensure that sales targets are met by effective communication of information to managers and merchandisers and take corrective action in the event of sales slowdown.
  </li>
  <li>
   Inspire and develop all staff in delivery of world class customer service standards in line with our 5-star airline
  </li>
  <li>
   Drive a culture of teamwork and continuous improvement to ensure sales are maximised.
  </li>
  <li>
   Ensure customer complaints or issues are dealt with quickly and efficiently; identify any root cause issues and ensure preventive and corrective action.
  </li>
  <li>
   Identify training needs and ensure that a development plan is in place to continually improve levels of customer service across the operation.
  </li>
  <li>
   Liaise and develop work relations with relevant airport agencies to ensure customer, staff and stock movement is efficient and effective for the business.
  </li>
  <li>
   Research and be aware of trends in display and visual merchandising and make recommendations to the Marketing department as appropriate.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
 <br/>
 <br/>
 Join us as we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 <strong>
  Job Posting
  <br/>
  <br/>
 </strong>
 Aug 12, 2025, 3:16:32 PM
 <br/>
 <br/>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 The successful candidate will have the following qualifications and skills:
 <br/>
 <br/>
 <ul>
  <li>
   High School / Vocational Qualification / Diploma plus minimum 9 years of relevant job-related experience; or
  </li>
  <li>
   Bachelor Degree or equivalent plus minimum 8 years of relevant job-related experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in retail developing, managing and influencing people and the bottom-line results
  </li>
  <li>
   Experience in customer facing and fast paced business
  </li>
  <li>
   Knowledge of the business environment in the region and ability to tap into networks to stay current Operational knowledge of a Retail Environment Preferred
  </li>
  <li>
   Experience working in the Middle East; international business or luxury market experience o prior experience with Duty Free or airport (preferred)
  </li>
  <li>
   Financial knowledge of cash handling, banking and working with budgets
  </li>
  <li>
   Proficient with MS Office and working knowledge of other retail IT/POS systems
  </li>
  <li>
   High degree of analytical and problem-solving skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Qatar Airways Group
  <br/>
  <br/>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
 <br/>
 <br/>
 Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 <strong>
  Application Guidelines
  <br/>
  <br/>
 </strong>
 Employees must submit applications through internal vacancies portal (via GEMS) only.
 <br/>
 <br/>
 Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.
 <br/>
 <br/>
 All internal candidates can only have three active applications at any point in time.
 <br/>
 <br/>
 All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
 <br/>
 <br/>
 All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
</div>
<br /> <div id='job-id'>Job Id: 3ub6f9jbSy1ysGQZuNxx5m8tknZRP9JJtoWNcLGzvjJCu1di13s3Hz10/ExgHnvJ58QeadhPNqdz9fXZxFyWeLJFQi20vdW9PTgp2ITzmgL328x/gC226NG8HOvhjSEkeuXVPbnNmzNo8rANcpw8lIW10g==</div>

Cosmetica Beauty Trading

<p><b>Job Summary:</b></p><p>We are looking for a <b>dynamic and results-driven Outdoor Sales Executive</b> with proven experience in the beauty industry to join our growing team. The successful candidate will be responsible for promoting and selling our beauty brands to <b>pharmacies, beauty shops, and retail chains</b> across Qatar through regular client visits and in-person sales. This role requires strong relationship-building skills, market awareness, and the ability to consistently meet sales targets.</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct regular field visits to promote and sell beauty and personal care products to pharmacies, beauty shops, and retail outlets.</li><li>Build and maintain strong client relationships to ensure repeat business.</li><li>Achieve monthly and quarterly sales targets.</li><li>Take orders, ensure brand visibility, and provide product training when required.</li><li>Monitor competitor activity and market trends, and report findings.</li><li>Coordinate with logistics and marketing teams to ensure timely delivery and promotional execution.</li><li>Handle customer inquiries, complaints, and follow-up professionally.</li><li>Maintain accurate sales records, orders, and client visit logs.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>3 years</b> outdoor sales experience in the beauty/personal care industry.</li><li>Existing network with pharmacies and beauty stores in Qatar.</li><li><b>QID</b> with transferable visa (NOC).</li><li>Valid Qatar Driving License (Own car )</li><li>Fluent in English (Arabic is an advantage).</li><li>Presentable, organized, and self-driven.</li></ul><p>Job Type: Full-time</p><p>Pay: From QAR8,000.00 per month</p><p>Language:</p><ul><li>English (Preferred)</li></ul><br /> <div id='job-id'>Job Id: MHeEcKKtPhqEGM2Zx3Rh2upKv5rtxebCcsXK4zcq92e91tQIYqTvfWAx+LEfgNCyYVnf8NUb1e+d82BxPXNCItFC+GxsFvIG5YiHJG7Zb7XOA6KjIk+2woMbqdhv</div>

Outdoor Sales Executive

<p><b>Job Summary:</b></p><p>We are looking for a dynamic and results-driven <b>Sales Executive</b> with experience in the <b>beauty industry</b> to join our growing team. The successful candidate will be responsible for promoting and selling our beauty brands to <b>pharmacies, beauty shops, and retail chains</b>. This role requires strong relationship-building skills, market awareness, and the ability to meet sales targets.</p><p><b>Key Responsibilities:</b></p><ul><li>Promote and sell beauty and personal care products to pharmacies, beauty shops, and retail outlets</li><li>Build and maintain strong client relationships to ensure repeat business</li><li>Achieve monthly and quarterly sales targets</li><li>Visit clients regularly to take orders, ensure brand visibility, and provide product training where needed</li><li>Monitor competitors&rsquo; activities and report market trends</li><li>Coordinate with the logistics and marketing teams to ensure timely delivery and brand execution</li><li>Handle customer inquiries, complaints, and follow up professionally</li><li>Maintain accurate records of orders and customer visits</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 2 years sales experience in the beauty/personal care industry</li><li>Existing network with pharmacies and beauty stores in Qatar</li><li>QID</li><li>Valid Qatar Driving License</li><li>Transferable visa (NOC)</li><li>Fluent in Arabic (English is a plus)</li><li>Presentable, organized, and self-driven</li></ul><p>Job Type: Full-time</p><p>Language:</p><ul><li>English (Preferred)</li></ul><br /> <div id='job-id'>Job Id: kt6PGFeppVcepgkc2hjKkVX4HkyrwiIyAp00wW+KEjV3rH49+KW+/bDi04m2upCB+VlM6yLcg6mDf8HPJhe7p5D19EOaP3+GaOD/QQFUiG+xvVKpwg==</div>

Sales Executive

Sephora

<div><p><b>Job ID</b>: 197205<br>
<b>Location Name:</b> [[filter8]]<br>
<b>Address:</b> [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA)<br>
<b>Job Type:</b> Full Time<br>
<b>Position Type (Regular/Temporary):</b> Regular<br>
<b>Job Function:</b> [[filter14]]<br>
<b>Is This Position Eligible for Remote? : </b>[[req_remoteeligible]]</p><p></p><p><b><br>
MISSION: </b><b>To </b><b>ensure</b><b> the </b><b>delivery</b><b> of </b><b>exceptional</b><b> </b><b>operational</b><b> and commercial standards </b><b>throughout</b><b> the store, </b><b>with</b><b> focus on </b><b>providing</b><b> an </b><b>elevated</b><b> </b><b>customer</b><b> </b><b>experience</b><b>. The Store </b><b>Director</b><b> </b><b>needs</b><b> to </b><b>ensure</b><b> compliance in all areas of </b><b>operational</b><b> </b><b>activity</b><b> and drive sales and </b><b>profitability</b><b> </b><b>through</b><b> the performance and </b><b>development</b><b> of the Management team, </b><b>whilst</b><b> </b><b>managing</b><b> </b><b>within</b><b> </b><b>agreed</b><b> budgets.</b></p><p></p><p><b><br>
Responsibilities</b></p><p><b>
Client Experience</b></p><ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><p></p><p><b><br>
Sales
</b></p><ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><p><br>
</p><p><b>Operations</b></p><ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul><p><br>
</p><p><b>Business</b></p><ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul><p></p><p><b><br>
People</b></p><ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul><p></p><p><b><br>
Know How</b></p><ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul><p></p><p><b><br>
Relationships</b></p><p></p><p><b><br>
Internal Relationships</b></p><ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul><p><br>
</p><p><b>External Relationships</b></p><ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><p></p><p><b><br>
Job Holder Profile</b></p><div><br>
</div><p><b>Training Knowledge
</b></p><ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul><p></p><p><b><br>
Experience</b></p><ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul><p><br>
</p><p><b>Languages</b></p><ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul><p></p><p><b><br>
Competencies</b></p><ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul><p>
.</p></div><br /> <div id='job-id'>Job Id: +BHP044VZz/h2acZs1Z7SDJ4fZKkWkrpByDdzhRxhd2o7LyZubi4ruVW3coqkdsXEW32fUkzUYLv7fj4K7NXZlFP6coT71e+ZGJhImSkN3Y6GjabfT8NNnIUKRbrNBS/gGxLwAKx7uDBUr3eXZ4+VwYt9Lbf/Hvs2Xq6caw24ZvJyw==</div>

Store Director

Al-Futtaim

<div>
 <strong>
  Job Requisition ID:
 </strong>
 171048
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 <br/>
 <br/>
 <strong>
  Overview of the role:
 </strong>
 The store manager is responsible for planning, controlling, and directing their store team to achieve the highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. The store manager provides excellent communication and people's skills to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets.
 <br/>
 <br/>
 <strong>
  What you will do:
  <br/>
  <br/>
 </strong>
 <strong>
  Profit Financial
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
  </li>
  <li>
   Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
  </li>
  <li>
   Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
  </li>
  <li>
   Manages and controls store approved OPEX budgets (i.e. utilities, wrap supply, staff cost, etc)
  </li>
  <li>
   Recommends and initiates plans to optimize the stores&rsquo; controllable expense.
  </li>
  <li>
   Achieves shrinkage budget below tolerance level through day-to-day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance &amp; recommends action plans to deliver agreed sales budget (Store level)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Commercial
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Checks and reviews the implementation of display and timely replenishment.
  </li>
  <li>
   Manages availability and timely replenishment of stocks.
  </li>
  <li>
   Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive)
  </li>
  <li>
   Complies consistency with the Brand of Service Standards when dealing with customers (internal or external)
  </li>
  <li>
   Ensures customers shopping experience exceeds customers&rsquo; expectation.
  </li>
  <li>
   Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure.
  </li>
  <li>
   Drives loyalty members programs and initiatives to achieve target transactions participation.
  </li>
  <li>
   Drives selling techniques to achieve target conversion/transaction rate
  </li>
  <li>
   Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis
  </li>
  <li>
   Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Process
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP
  </li>
  <li>
   Demonstrate strong analytical skills and understanding of the system and reporting
  </li>
  <li>
   Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
  </li>
  <li>
   Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)
  </li>
  <li>
   Cashiering duties
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  People
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Plans and monitors Personal Development Plans In role development interventions.
  </li>
  <li>
   Identifies, implements and monitors team learning interventions.
  </li>
  <li>
   Reviews and discusses performance appraisal and personal plans of direct reports.
  </li>
  <li>
   Implements action plans for employee engagements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you will need:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Min 5+ years of experience in retail and team management in the beauty sector
  </li>
  <li>
   Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash&hellip;) Computer skills
  </li>
  <li>
   Management skills and people development
  </li>
  <li>
   Empathy, customer service and results oriented
  </li>
  <li>
   Excellent relationship skills
  </li>
  <li>
   Integrity and trust dealing with ambiguity
  </li>
  <li>
   Proactive with good team spirit and able to take initiatives
   <br/>
   <br/>
  </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 <br/>
 <br/>
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 <strong>
  why
 </strong>
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 <br/>
 <br/>
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>
<br /> <div id='job-id'>Job Id: 0/aaJsPuyR7TrR1jMpa99u8GoaxTlznEiKuki4r3NRKaYRdMtC9n0eTbPZquZitWhVCYak5K68S+9Ie2J5e4LFZrF0zNGTUAcFSiz/8sa8tcxoGi2Rn1X6/SBEMnnidW8+z6bQB6sQLNqQ9w/TDWW22NdiEc</div>

Store Manager | Watsons | Doha City Centre

<div>
 <strong>
  Job Requisition ID:
 </strong>
 171047
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 <br/>
 <br/>
 <strong>
  Overview of the role:
 </strong>
 The Beauty Advisor is primarily responsible for selling products through courteous, friendly, caring, efficient service and accurate on time execution of merchandise display and promotion. They should exhibit full product knowledge to engage and satisfy customers that will impact sales and ultimately drive business growth.
 <br/>
 <br/>
 <strong>
  What you will do:
  <br/>
  <br/>
 </strong>
 <em>
  Profit Financial
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Recommends appropriate products and provides information highlighting the Features, Advantages and Benefits to the customers.
  </li>
  <li>
   Assists in locating, selecting and purchasing desired products based on preferred brand, variant and colour of the customer.
  </li>
  <li>
   Utilizes appropriate selling techniques such as suggestive selling, upselling and cross selling to increase ATV (Average Transaction Value)
  </li>
  <li>
   Monitors availability of GOBE products.
  </li>
  <li>
   Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
  </li>
  <li>
   Monitors and updates reports on product shelf life.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Commercial
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Ensures products on display are replenished as needed with complete shelf tag price, price tags.
  </li>
  <li>
   Maintains cleanliness and orderliness of the assigned area.
  </li>
  <li>
   Complies with all set customer service standards (e.g. Smile and Greet, Offers Basket etc.)
  </li>
  <li>
   Attend to all customer queries and needs.
  </li>
  <li>
   Resolves customer complaints guided by set customer service standards and within scope of control.
  </li>
  <li>
   Prepares and sets up store promotion by utilizing Marketing Collaterals to effectively communicate store promotions
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Process
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Weekly monitors price changes and updates shelf / price tags as needed.
  </li>
  <li>
   Timely displays all products following set planograms and guidelines for a specified duration.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  People
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Accomplishes MFP and PDP on time.
  </li>
  <li>
   Participates and implements agreed EES action plans
  </li>
  <li>
   Strictly complies with set company policies and procedures especially on attendance, punctuality and code of conduct and set grooming standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you will do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Min 2 to 4 years of experience in retail with a focus on the beauty of fashion sector
  </li>
  <li>
   Good knowledge of the fashion/beauty industry and trends Retail operational skills (stock, VM, systems, cash&hellip;) Computer skills
  </li>
  <li>
   Customer service and results oriented
  </li>
  <li>
   Proactive with good team spirit and able to take initiatives
   <br/>
   <br/>
  </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 <br/>
 <br/>
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 <strong>
  why
 </strong>
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 <br/>
 <br/>
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>
<br /> <div id='job-id'>Job Id: QFmkO4W7N0Ue8pE6o5kcELk2KPJOh69d33g9UOFogZW0rNgWXXwMx+X0BHOgSRUUI3TMcR28vnQ/VjtiF3UL9ldOfQ2kuCYxRcCeGL7YqX1AgCanAtvIlPbjnnEQroifxqeq2MseONT12VusbLGzpy8rVVmIGDPW</div>

Beauty Advisor | Watsons | Doha Festival City

Explore 933+ Senior retail manager (beauty) in Qatar this August. Find roles across top companies and apply now to boost your career.

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Store Manager | Watsons | Doha City Centre

Beauty Advisor | Watsons | Doha Festival City