area sales manager

assistant manager - sales & marketing Jobs in Mumbai India

assistant manager - sales & marketing

assistant manager - strategic account sales Jobs in Mumbai India

assistant manager - strategic account sales

branch manager

department manager

senior sales manager

Tata Communications

<div>
 
 Tata Communications is a leading global digital infrastructure provider, enabling enterprises to thrive in a hyperconnected world. As a trusted partner in digital transformation, the company delivers solutions in network, cloud, security, mobility, IoT, and collaboration to businesses worldwide.
 
 
 
 
 <ol>
 <li>
 Global Reach: Serving over 7,000 customers globally, including 300 of the Fortune 500 companies.
 </li>
 <li>
 Network Leadership: Our global network carries 24% of the worlds internet routes, with over 7,600 petabytes of internet traffic traveling across it each month.
 </li>
 <li>
 Industry Recognition: Named a Leader for the tenth consecutive year in the 2023 Gartner Magic Quadrant for Network Services (Global).
 </li>
 <li>
 Great Place to Work: Certified as a Great Place to Work in America, Canada, Greater China, India, UK, Hong Kong &amp; Singapore.
 </li>
 <li>
 Infrastructure: We own 710,000 km of subsea fiber (over 17 times around the equator) and 210,000 km of terrestrial fiber.
 </li>
 <li>
 Voice Traffic Leadership: Carry 53 billion minutes of wholesale voice traffic annually.
 </li>
 <li>
 Official F1 Connectivity Provider: Powering millions of users on Formula1.com and delivering cutting-edge connectivity for the F1 experience.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 About the Team and Function
 
 
 
 
 
 Customer Success Group &ndash; Media-Enabled Services
 
 
 
 
 Media Services account team is responsible for increasing the organization&rsquo;s revenue, help penetrate new services and establish new sub-segments within the media industry across broadcasting, live sports, OTT, gaming, esports
 
 
 
 
 
 
 Purpose of your Role
 
 
 
 Drive deep and strategic customer engagement in the assigned set of enterprise accounts. Understand your customer&rsquo;s industry landscape / context and identify &amp; develop large opportunities to pursue deal closure.
 
 <ul>
 <li>
 Mapping top CXOs within a defined set of accounts / segment
 </li>
 <li>
 Identifying business opportunities
 </li>
 <li>
 Collaborating within the organization to deliver complex engineering solutions to customers as per their requirements
 </li>
 <li>
 Driving strategic customer interactions translating to large business opportunities
 </li>
 <li>
 Achieving set OB and revenue targets for the team
 </li>
 <li>
 Ensuring a great customer experience to gain excellent NPS results
 </li>
 </ul>
 
 
 
 
 
 You will be accountable for
 
 
 
 
 (Key Responsibilities)
 
 
 <ul>
 <li>
 Developing a long-term (2-3 years) strategic account plan by understanding the customers&rsquo; business, their current landscape and areas where Tata Communications can contribute.
 </li>
 <li>
 Aiming to increase our wallet share and position ourselves as a strategic partner for their digital transformation.
 </li>
 <li>
 Identifying opportunities for large engagements (multi-tower, multi-year, multi-products) and developing pursuit strategies.
 </li>
 <li>
 Delivering Order Book &amp; Revenue Targets for the year quarter on quarter in your assigned accounts.
 </li>
 <li>
 Implementing a Solution-Selling approach by sharing a consultative point of view with customers.
 </li>
 <li>
 Working on large and complex deals, and making connects with CXOs in customer organisation.
 </li>
 <li>
 Leading client negotiations, managing deal progression and deal closure by ensuring cross functional collaboration across BD, Bid Management, Solutions, Legal, Commercial, etc.
 </li>
 <li>
 Monitoring leads and opportunity progress on CRM system Salesforce.com.
 </li>
 <li>
 Tracking and reporting market and competitor activities and providing relevant updates / reports to our product teams
 </li>
 </ul>
 
 
 
 
 
 You must demonstrate
 
 
 
 
 (behaviours to display - DRIVE)
 
 
 <ul>
 <li>
 Excellent collaboration across stakeholders &ndash; Internally (Product, Marketing; Service Management, Billing &amp; Collections, Solutions, etc) and Externally (Marketing Research, Customer forums, Partners, OEM vendor teams, etc.)
 </li>
 <li>
 Excellent communication and client relationship skills
 </li>
 <li>
 Command on industry trends
 </li>
 <li>
 DRIVE behaviour &ndash; Accountability &amp; Ownership, Collaboration, Innovation &amp; Agility
 </li>
 <li>
 Ability to learn technical architecture at a fundamental level to lead initial solutioning for enterprise and media solutions
 </li>
 </ul>
 
 
 
 
 
 You have experience in (including any education background &amp; Certifications)
 
 
 <ul>
 <li>
 MBA (General Management, Marketing or Strategy) - BE (Electronics or Computers ) from top institutes is preferred
 </li>
 <li>
 
 2-4yrs experience in the Media &amp; Entertainment business value chain/startup ecosystem (broadcasting, media service provider or media technology startup), or experience in associated technology or telecom sectors is strongly preferred
 
 </li>
 <li>
 Any Technical Sales Certification in Media Technologies, Cloud and Network/Connectivity services
 
 
 would be preferred.
 </li>
 </ul>
 
 
 
 
 
 Key Role Expectations
 
 
 <ul>
 <li>
 Core focus: Media Sales, client acquisition, revenue generation
 </li>
 <li>
 70% hunting and 30% farming role
 </li>
 <li>
 
 B2B sales in Media/Network/Cloud solutions
 
 </li>
 <li>
 Handling Govt RFPs / Defence (1 Mumbai role)
 </li>
 <li>
 Exposure to broadcast, OTT, or cloud infrastructure-based media services
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Traits
 
 
 <ul>
 <li>
 Hardcore sales mindset
 </li>
 <li>
 Strong learning ability and adaptability
 </li>
 <li>
 Excellent communication and client-handling skills
 </li>
 <li>
 Motivation behind job change (for internal candidates)
 </li>
 </ul>
 
 
</div>

Senior Sales Manager

Reliance Industries Limited

<div>
 
 Job Description
 
 
 
 
 Job Role:
 
 Buyer
 
 
 
 Job Role ID
 
 
 
 
 SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE
 
 
 
 
 Job Role Variant:
 
 Senior Buyer
 
 
 
 Manager Job Position:
 
 Buying Manager
 
 
 
 Job Position ID
 
 
 
 
 Value Stream:
 
 Money, Materials &amp; Compliance
 
 
 
 Job Family:
 
 Procurement &amp; Contracts
 
 
 
 Sub-Job Family:
 
 Procurement &amp; Contracts
 
 
 
 Grade/Level
 
 
 
 
 Location:
 
 
 
 
 SECTION II: PURPOSE OF THE ROLE
 
 
 
 To execute the ordering, delivery and contract management process for materials / equipment as per established specifications, budget, qualitative and quantitative standards by identifying, selecting, negotiating and managing vendors, in line with overall MM&amp;C guidelines, objectives and goals
 
 
 
 SECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE
 
 
 
 
 Responsibilities
 
 
 
 
 Policies, Processes and Procedures
 
 
 
 <ul>
 <li>
 Conduct day-to-day procurement activities and follow all relevant policies, processes, standard operating procedures and instructions so that procurement work is carried out in a consistent and controlled manner
 </li>
 <li>
 Keep self abreast with leading practices, market trends, market suppliers and contribute to the identification of continuous improvement of procurement systems, processes and procedures
 
 
 </li>
 </ul>
 
 Procurement &amp; Contracting Operations
 
 
 
 <ul>
 <li>
 Liaise with the end user on the monthly/ quarterly annual procurement plans
 </li>
 <li>
 Review the purchase requisitions (PRs) for understanding technical specifications, delivery timelines, budget, qualitative and quantitative parameters
 </li>
 <li>
 Prepare internal cost estimates (ICE) as per established guidelines, process and procedures
 </li>
 <li>
 Evaluate offers on techno-commercial aspects and evaluate areas of opportunity and seek for reducing costs where possible in line with set procedures and guidelines
 </li>
 <li>
 Conduct negotiation with the vendor for a specific category of item and give details to Buying manager for finalizing the deal with the vendor in line with specified cost, quality and delivery targets
 </li>
 <li>
 Oversee the end-to-end award lifecycle of the contracts and engage in strategic preparation for ARCs, one time contracts etc.
 </li>
 <li>
 Prepare the term sheet/ note for approval with recommendation for placement of purchase orders (POs) and RFQs (Request For Quotation) as per procurement guidelines and contractual demands
 </li>
 <li>
 Coordinate/follow up with vendors for technical and commercial offers, offer evaluation and technical validation
 </li>
 <li>
 Order finalized items and make appropriate entries in SAP system as per established instructions and procedures
 </li>
 <li>
 Provide timely response and resolution of internal and external audit issues related to procurement and escalate to Buying Manager on need basis
 </li>
 <li>
 Ensure POs and work order close out by resolving issues related to Goods Receipt Note (GRN), invoicing, payment and final documentation.
 </li>
 <li>
 Co-ordinate with the logistics team for freight forwarders and EXIM team for custom clearance
 </li>
 <li>
 Drive and oversee the contract closure process including closeout meetings, contractor performance, observations on safety and final payment
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Identify probable vendors, evaluate capabilities, assess risks and qualify as per established standards, goals &amp; objectives
 </li>
 <li>
 Float enquiries for the assigned items (depending on the user requirement) in line with given specifications, budget and quality requirement
 </li>
 <li>
 Match the technical requirements given by the user vis-a-vis the requirements given by the vendor for accuracy and raise any shortcomings to the buying manager as per the set guidelines
 </li>
 <li>
 Follow up and ensure delivery of materials / equipment as per targeted dates and organization requirements
 </li>
 <li>
 Prepare QCS (Quotation statement preparation) and negotiate with vendors on technical and commercial terms and conduct final negotiation through reverse auctions, prepare note for approval and conduct work order creation in SAP
 </li>
 <li>
 Assess vendor performance in line with set standards and contract compliance and ensure timely payment to vendor
 </li>
 <li>
 Guide Buyers on identification, selection, negotiation and management of vendors in compliance to established procedures, policies and company guidelines
 </li>
 <li>
 Co-ordinate with category teams and ARC teams for negotiation strategies and vendor development &amp; review opportunities to make business savings utilizing negotiation and procurement best practice tools and methods
 </li>
 <li>
 Conduct (RAs) Reverse Auctions for procurement of assigned category and maintain ARCs for the same
 </li>
 <li>
 Conduct closeout meeting with vendors, discuss their performance feedback and share any observations on account of safety lapses, balance reconciliation etc.
 
 
 </li>
 </ul>
 
 SECTION IV: SUCCESS METRICS
 
 
 
 <ul>
 <li>
 Procurement as per the project requirements
 </li>
 <li>
 Cost management (Number of RAs conducted)
 </li>
 <li>
 Timely liquidation of PR as per requirements and value of PR
 </li>
 <li>
 Vendor development and management (timely vendor payments)
 </li>
 <li>
 Timely delivery and completion of ordering as per project plan
 </li>
 <li>
 Maintenance of ARCs (Annual Rate Contract) / Common ARC for assigned categories and items
 
 
 </li>
 </ul>
 
 SECTION V: OPERATING NETWORK
 
 
 
 
 Internal:
 
 P&amp;C, AP Team, MM&amp;C, FC&amp;I, Asset Operations, Engineering, Project Team, Logistics &amp; EXIM, Site Stores, Digital Platform and Process Validation teams etc.
 
 
 
 External:
 
 Contractors, Consultants, BARC and Vendors, etc.
 
 
 
 SECTION VI: KNOWLEDGE AND COMPETENCIES
 
 
 
 
 Education Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Engineering / Bachelor of Technology (Mechanical / Electrical / Chemical / Civil / Instrumentation / Electronics) and MBA/Diploma in Materials Management
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 4 - 5 years of experience in category based purchasing
 
 
 </li>
 </ul>
 
 Functional / Behavioral Competencies Required To Execute The Role
 
 
 
 
 FUNCTIONAL COMPETENCIES
 
 
 
 
 SECTION VII: CAREER MOVEMENTS
 
 
 
 
 Feeder Roles:
 
 Buyer
 
 
 
 Possible Next Role Movement:
 
 Buying Manager
</div>

Senior Buyer

YES BANK

<div>
 
 Market Assessment and Business Development
 
 
 
 <ul>
 <li>
 Conducts market research to understand consumers, competition and current market conditions to help identify new business opportunities.
 </li>
 <li>
 Participates as and when required in meetings with key customers, promoters, prospective customers to understand customer needs and use that information to propose possible solutions.
 </li>
 <li>
 Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth.
 </li>
 <li>
 Leverages opportunities to manage complex relationships independently, under the overall supervision of Senior Relationship Managers/Team Leaders.
 
 
 </li>
 </ul>
 
 Revenue Generation
 
 
 
 <ul>
 <li>
 Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives.
 </li>
 <li>
 Targets product/ industry specific business opportunities leading to achievement of the budget and ensures seamless coordination between customer &amp; relationship manager.
 
 
 </li>
 </ul>
 
 Portfolio Management and Deal Structuring
 
 
 
 <ul>
 <li>
 Works independently and under the supervision of Senior Relationship Managers/Team leaders in structuring and restructuring of deals to ensure they effectively address the clients&rsquo; financial requirement.
 </li>
 <li>
 Conducts research and collates necessary data for preparing credit proposals in line with customer requirements.
 </li>
 <li>
 Coordinates with CAD and other relevant stakeholders to ensure proposals/ approvals are approved and followed up in an efficient and timely manner.
 
 
 </li>
 </ul>
 
 Credit Appraisal
 
 
 
 <ul>
 <li>
 Credit Assessment and CAM preparation through detailed analysis
 </li>
 <li>
 Works in close coordination with key stakeholders from Risk Management to ensure adherence to established credit guidelines.
 </li>
 </ul>
</div>

Relationship Manager

<div>
 
 
 Title: General Manager
 
 
 
 Location: Mumbai
 
 
 
 
 
 
 Broad objective of the role
 
 
 
 Lead the team to drive P&amp;L management through product development and management, sales support and enablement for unified collaboration products
 
 
 with the objective of ensuring increase in product and service profitability, revenue and market competitiveness; and developing and delivering effective multi product solutions to meet customer requirements.
 
 
 
 
 
 
 Minimum qualification &amp; experience
 
 
 
 Experience in similar role with knowledge of Indian regulatory requirements and understanding of technology
 
 
 
 
 
 
 Other knowledge/skills
 
 
 
 Leadership skills such as people management, interpersonal skills; Customer centricity, cross functional skills
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. Product Strategy
 
 
 
 Drive preparation of product roadmap (next 1-3 years) to include new product development, feature introduction, new technology; Prepare AOP for product portfolio basis forecast outlook, market outlook, customer needs, regulatory changes, competition landscape, to include financials goals such as gap revenue targets, EBITDA targets and Capex/Opex requirement for network upgrades or augmentation for existing products to meet targets; Drive annual planning of initiatives to attain targets such as marketing campaigns, new product introduction, cost management initiatives, new technology introduction etc.
 
 
 
 
 
 - Revenue/product
 
 
 - EBITDA/product
 
 
 - CAPEX
 
 
 
 
 
 
 2. Product Development
 
 
 
 Lead discussions with Sales, Customers, Engineering, Technology &amp; Service Evolution and CSO to seek feedback on new product/service requirement, enhancement of existing products and features, augmentation of network capacity to meet growing customer needs, new technology introduction, or increasing operational efficiencies; Lead discussions with relevant teams such as Engineering, Finance, Service Assurance, Service Delivery, Billing to discuss service realisation and operationalizing of product/service and associated costs;Guide team to prepare Market Requirement Document (MRD) to capture market need, forecast potential market demand for product/feature and business justification; Share MRD with senior management to seek approval of Capital Committee; Post approval, liaise with Engineering and CSO for product development and roll out; Provide inputs to team to determine pricing and cost structures; Review status of new service introduction project and take corrective actions if required.
 
 
 
 
 
 - Revenue growth
 
 
 - CAPEX
 
 
 - Customer satisfaction index
 
 
 - Adherence to new product/service launch plan
 
 
 - Operational metrics
 
 
 
 
 
 
 3. Product Lifecycle Management
 
 
 
 Assess P&amp;L of product/service portfolio against annual operating plan and discuss achievement of targets with Sales; Provide direction to team on corrective action plans such as special incentive programs, product training for sales, channel/market initiative; Review pricing, cost models, service levels, promotions/discounts to ensure profitability and discuss with Finance and other relevant teams; Guide team to prepare pricing guidelines; Lead discussions with team on retiring existing products or locations basis growth opportunity and profitability, or adjustments to product roadmap basis market demand.
 
 
 
 
 
 - Revenue growth
 
 
 - CAPEX
 
 
 - Customer satisfaction index
 
 
 
 
 
 
 4. Sales &amp; Marketing Enablement
 
 
 
 Discuss go-to market plan and product positioning basis competition landscape analysis, customer requirement, product improvement areas and USPs with Sales and Marketing team and plan marketing campaigns such as special pricing, cross product bundling; Define success metrics for campaigns, evaluate post campaign success and take corrective actions if required; Guide team on preparation of sales and marketing toolkits (with product information, brochure, presentations etc); Drive engagement with key customers; Guide team to validate solution, evaluate operational aspects such as billing process and pricing incase of strategic deals; Guide team to define governance process and ensure adherence; Monitor product, process and governance training for Sales team.
 
 
 
 
 
 - Definition of governance process
 
 
 - Number of escalations from Sales
 
 
 
 
 
 
 5. Regulatory and Legal Compliance
 
 
 
 Guide team to be updated and anticipate changes in regulatory guidelines such as tariff revision submission with TRAI; Drive framework and policy definition to ensure adherence to regulatory guidelines; Monitor adherence to defined framework and take corrective actions if required.
 
 
 
 
 
 - Adherence to regulatory requirements
 
 
 - Audit results
 
 
 
 
 
 
 6. Team Development
 
 
 
 Regularly review team structure and assess talent requirements; participate in the recruitment and selection process; conduct goal setting and performance review for the team; drive team development, engagement and reward initiatives; coach and mentor team members as required and ensure resolution of any people issues.
 
 
 
 
 
 - Team engagement
 
 
 - % attrition
 
 
 - Manpower cost and productivity
 
</div>

General Manager - Product Managment

Esco

<div>
 
 
 About us:
 
 
 
 Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.
 
 
 
 
 
 With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you&rsquo;ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you&rsquo;ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.
 
 
 
 
 
 
 Job Overview:
 
 
 
 The Operations Manager will oversee the daily operations of Esco Lifesciences to ensure smooth, efficient, and cost-effective processes across production, supply chain, logistics, quality, and service support. This role plays a key part in strengthening operational excellence, improving productivity, and supporting business growth in the region.
 
 
 
 
 
 
 Location: Bangalore, India
 
 
 
 
 Direct Manager: Country Manager
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily operations to ensure production, service, and support activities run smoothly and efficiently.
 </li>
 <li>
 Ensure compliance with
 
 Esco standards
 
 , safety regulations, SOPs, and quality requirements.
 </li>
 <li>
 Monitor operational and commercial KPIs; drive improvements in productivity, efficiency, cost control, and execution.
 </li>
 <li>
 Coordinate with
 
 Production, Engineering, Warehouse, Procurement, Quality, Service, Sales, and Product
 
 teams to ensure seamless end-to-end workflows.
 </li>
 <li>
 Lead operational planning,
 
 resource allocation
 
 , and manpower scheduling aligned with business and sales demand.
 </li>
 <li>
 Own
 
 CRM systems
 
 , ensuring data accuracy, hygiene, and disciplined usage by sales and service teams.
 </li>
 <li>
 Manage
 
 sales reporting
 
 , pipeline tracking, forecasting, and management dashboards.
 </li>
 <li>
 Enforce
 
 pricing discipline
 
 , including price list governance, discount controls, and approval workflows.
 </li>
 <li>
 Act as the central coordination point between
 
 sales, service, and operations
 
 for pre-sales and post-sales execution.
 </li>
 <li>
 Manage and support
 
 pre-sales and post-sales executives
 
 , ensuring timely quotations, order processing, and customer handovers.
 </li>
 <li>
 Identify operational and commercial gaps and implement process improvements, including
 
 Lean, Kaizen, and 5S
 
 initiatives.
 </li>
 <li>
 Support
 
 digitalization and system improvements
 
 , including CRM&ndash;ERP integration.
 </li>
 <li>
 Ensure operational documentation, reports, and records are accurate and up to date.
 </li>
 <li>
 Manage facility readiness, equipment maintenance, and operational safety.
 </li>
 <li>
 Support new product introductions, projects, and operational expansion activities.
 </li>
 <li>
 Lead, coach, and develop team members to ensure high performance and accountability.
 </li>
 <li>
 Provide regular updates to management on operational performance,
 
 sales pipeline health
 
 , risks, and timelines.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Operations Management, Industrial Management, or a related field.
 </li>
 <li>
 At least 4 years of experience in operations or manufacturing management.
 </li>
 <li>
 Familiar with production processes, quality standards, and operational workflow management.
 </li>
 <li>
 Experience in Lean/Kaizen/5S or continuous improvement programs is an advantage.
 </li>
 <li>
 Strong leadership, communication, and problem-solving skills.
 </li>
 <li>
 Ability to work under pressure and handle multiple operational priorities.
 </li>
 </ul>
 
 
</div>

Sales Operations Manager

ACG World

<div>
 
 
 Job Purpose
 
 
 
 We are looking for Customer Service Executive at Kandivali, Mumbai office for 6-8 months.
 
 
 
 
 
 
 About the Role
 
 
 
 Role- Customer Service Executive
 
 
 Education- Any Graduate
 
 
 Gender preference- Any
 
 
 Must have good Communication skills
 
 
 Must have worked in manufacturing companies work culture
 
 
 Experience from MNC is most preferred
 
 
 CTC- Can be discussed during interview process
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Maintain existing business, build rapport with customers and collaborate with Sales Manager to deliver customer requirements.
 </li>
 <li>
 Monitor end to end supply chain of products to ensure customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Core Functional
 
 
 <ul>
 <li>
 Error free Order booking within 1-2 days from the date of clear PO.
 </li>
 <li>
 Follow up with customers for collection of payments to maintain DSO &amp; submit daily update Sales head (exports).
 </li>
 <li>
 To keep track of dispatch date for commercial orders and sample orders and proactively follow up with logistics/dispatch team to ensure that the orders are dispatched on time. If there are any deviations, then proactively inform to sales manager/customer and take corrective actions to resolve.
 </li>
 <li>
 Control and Manages key business metrics like DOH and DSO as per budget.
 </li>
 <li>
 Monitor despatches / Sales Hold at respective locations.
 </li>
 <li>
 Communicate to internal &amp; external customers on the updates on timely basis.
 </li>
 <li>
 Log customer complaints and ensure closure of complaints / queries as per agreed timelines.
 </li>
 <li>
 Ensure updation of SAP database including Customer Master, Product Master for error free transactions.
 </li>
 </ul>
 
 
 
 
 
 Internal Process
 
 
 <ul>
 <li>
 Provide information to Sales Managers regarding sales quantity, values, ASPs for preparing monthly MIS report.
 </li>
 <li>
 Ensure timely invoicing for shipments from ACG to customer.
 </li>
 </ul>
 
 
 
 
 
 Key Result Areas
 
 
 <ul>
 <li>
 Achieve budgeted Volume &amp; Values for region.
 </li>
 <li>
 Achieve budgeted DSO &amp; DOH.
 </li>
 <li>
 On time despatch of orders.
 </li>
 <li>
 Timely closure of customer complaints.
 </li>
 <li>
 Manage efficiently inventory in order to ensure that there is no old stock and supply product with quick lead times.
 </li>
 </ul>
 
 
</div>

Customer Service Executive_ACG Pharmapack  (Pharma packaging industry (Films and foils))

HDB Financial Services Ltd.

<div>
 
 Job Role
 
 
 
 Driving gold loan business across all branches in coordination with Area Managers, Territory Manager, Branch team, Direct sales team and gold loan executives.
 
 
 Manages multiple districts within a region and adjusts sales goals and procedures as appropriate for each district.
 
 
 Recommend product or service enhancements to improve customer satisfaction and sales potential.
 
 
 Evaluates and implements appropriate new sales techniques to increase the region's sales volume.
 
 
 Monitor and review sales team productivity and take timely corrective actions.
 
 
 Recruitment of sales team , motivating them through local contest and rewards recognition program.
 
 
 Launch new branches for gold loan business in region Responsible for Sales, Training, Audit, Collection, Auction for the region.
 
 
 Coordination with Admin, training, Human resource and policy team for speedy launch.
 
 
 Responsible for building healthy and profitable portfolio for the Gold Loan Business.
 
 
 Keep track of collection and ensure delinquency remain below permissible limits.
 
 
 Coordinate with Risk and Branch team for timely audit auction.
 
 
 
 Key Responsibilities
 
 
 
 Business Development.
 
 
 Team Management.
 
 
 Operations Management.
 
 
 Product Enhancement.
</div>

Cluster Manager

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