senior sales operations manager

Alexion Pharmaceuticals

<div><div><div>Location: Boston, United States
</div><div>Job reference: R-249691</div>
<div>Date posted: 04/08/2026</div>
</div><div>This is what you will do:
The Associate Director, Sales Operations and Business Insights will play a critical role in the success of Alexion&rsquo;s US business and the Commercial Operations organization. This individual will develop and lead processes that drive Commercial Insights, Business Informatics, Sales Excellence and Marketing Excellence in the US Market. Additional responsibilities will include ensuring that consistent and high-quality business operations support is provided to multiple stakeholders such as US Business Unit and Marketing Leaders. This role will participate in strategy development and be responsible for implementation of US Commercial Operations initiatives.
You will be responsible for:
The Associate Director will also be involved in some Strategic projects which will build on their existing skillset and will provide opportunities for further development.
Specifically, the position will entail the following responsibilities:<ul><li>
Provide support to US Commercial Operations team ensuring activities are aligned with Commercial objectives</li><li>
Conduct analysis of sales data and activity data as well as integrating data on all relevant KPIs/metrics to uncover business drivers &amp; barriers and identify trends</li><li>
Be a Strategic Partner to the brand teams and actively participate in their brand team meetings, and integrate ways of working with commercial operations colleagues.</li><li>
Undertake analytics on sales force activity to provide insights on a regular basis.</li><li>
Assess effectiveness of targeting and effort allocation in order to make recommendations to increase effectiveness</li><li>
Play a key role in preparation of and during the Quarterly Business Reviews and Monthly Business Reviews (national and subnational)</li><li>
Provide robust Sales and Marketing Insights by leveraging internal/external data sources, and AZ ChatGPT as appropriate, and providing access to this information via dashboards, reports and Marketing tools.</li><li>
Make recommendations for system changes in the CRM system to support sales and marketing activities</li><li>
Provide support and recommendations for sales force size, structure and alignments</li><li>
Collaborate and partner with Senior Leaders in the US Business Unit, Market Access and Diagnostics, Medical, Logistics, Pharmacovigilance, Regulatory, Compliance, and Finance to support the achievement of strategies, key objectives and business needs in a compliant way.</li><li>
Provide operational and analytical support for marketing programs such as speaker programs and related marketing events.</li><li>
Facilitate a culture of planning and project management, using consistent tools and approaches and ensure that work is tracked, prioritized and resourced effectively.</li><li>
Maintain a compliant mindset to ensure all operational tasks are compliant and that appropriate analyses are performed to evaluate performance.</li></ul>
You will need to have:<ul><li>
Bachelor&rsquo;s degree in a relevant field,</li><li>
6 years in pharmaceutical/biotech industry with commercial experience in market research, sales, sales leadership, marketing, and business operations, informatics and analytics</li><li>
Broad experience and demonstrated skills including US market experience, project management, negotiation, advanced experience in statistical analysis, excellent oral and written communication and presentation skills</li><li>
Proven experience with CRM, alignment and analytical applications</li><li>
Experience with external data such as claims data, EMR and 3rd party practitioner data</li><li>
The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.</li></ul>
We would prefer for you to have:<ul><li>
MBA or advanced quantitative discipline degree</li><li>
Prior experience in rare disease</li></ul>
The annual base pay (or hourly rate of compensation) for this position ranges from $147,908 to $221,862. Our positions offer eligibility for various incentives&mdash;an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.
Date Posted
08-Apr-2026
Closing Date
21-Apr-2026
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.</div></div>

Associate Director, US Sales Operations and Business Insights – Rare Bone and Endocrine Disorders

HR Force International

About the RoleWe are looking for a detail-oriented and data-driven CRM Executive &ndash; Sales Operations (HubSpot) to support and optimize our sales processes. This role is ideal for someone with hands-on CRM experience who wants to grow in Sales Operations / Revenue Operations.You will work closely with Sales, Marketing, Customer Success, and Finance teams to ensure accurate data management, smooth sales workflows, and actionable reporting that drives revenue growth.Key Responsibilities<ul><li>CRM Management (HubSpot):</li><li>Maintain and optimize HubSpot CRM, ensuring accurate data entry, pipeline management, and system hygiene.</li><li>Sales Operations Support:</li></ul>Assist in streamlining sales processes, improving workflows, and ensuring alignment with business goals.<ul><li>Data Management &amp; Reporting:</li></ul>Generate reports and dashboards on sales performance, pipeline health, and KPIs. Ensure data accuracy and consistency across systems.Analyze sales trends and performance data to identify gaps, opportunities, and areas for improvement.Coordinate with Marketing, Customer Success, and Finance teams to ensure seamless customer lifecycle management.Support the sales team with CRM training, tools, and resources to improve productivity and conversion rates.Assist in integrating CRM with other tools (marketing automation, reporting tools, etc.) and improve overall system efficiency.Monitor sales activities, campaigns, and initiatives, and provide actionable insights.Act as a point of contact for CRM-related queries and troubleshoot day-to-day operational issues.Requirements<ul><li>Sales Analytics:</li><li>Cross-Functional Collaboration:</li><li>Sales Enablement:</li><li>System Integration &amp; Optimization:</li><li>Performance Tracking:</li><li>Issue Resolution:</li><li>1&ndash;2 years of experience in CRM, Sales Operations, or Revenue Operations</li><li>Hands-on experience with HubSpot CRM (mandatory or highly preferred)</li><li>Strong understanding of sales pipelines, reporting, and analytics</li><li>Proficiency in Microsoft Excel / Google Sheets</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and coordination abilities</li><li>Ability to work in a fast-paced, collaborative environment</li></ul>Pay: Rs100,000.00 - Rs200,000.00 per hourExpected hours: 40.0 per weekWork Location: In person

CRM Executive – Sales Operations (HubSpot)

Hogan Transportation

<div>Job Summary
Join the Hogan team in St. Louis, MO! The Area Sales Manager (ASM) is a senior sales &amp; account management position responsible for the sales performance within an assigned sales territory for our contractual product lines &ndash; full-service truck leasing &amp; fleet contract maintenance. In addition, this position assists in the mentoring &amp; training of branch rental sales personnel. Furthermore, the Area Sales Manager may play an active role in managing the overall performance of assigned branches.
As the Area Sales Manager, you&rsquo;ll tenaciously pursue &amp; develop new contractual commercial clients in an assigned sales territory through effective outside sales &amp; marketing activity (including cold calling); develop an active prospect database; manage &amp; cultivate existing accounts; facilitate our teamwork approach of delivering value &amp; creative solutions to our clients; provide outstanding customer service; and execute the company&rsquo;s sales &amp; marketing strategies.
Essential Duties and Responsibilities
<ul><li>Identify, pursue, and secure new business opportunities through prospecting, networking, cold calling, and lead generation activities.</li>
<li>Conduct in-depth customer needs assessments and deliver customized solutions.</li>
<li>Develop positive business relationships within all levels of a client&rsquo;s organization, including C level executives.</li>
<li>Maintain a strong pipeline of qualified opportunities to achieve sales goals.</li>
<li>Track and report sales activity using CRM tools.</li>
<li>Effectively problem-solve complex customer concerns.</li>
<li>Serve as a trusted advisor by understanding client operations and providing ongoing support and recommendations.</li>
<li>Manage and retain customer contract renewals.</li>
<li>Stay informed about industry trends, market conditions, and competitor activity.</li>
<li>Work closely with internal departments, including operations, credit, and service, to ensure a seamless customer experience.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements
<ul><li>Bachelor&rsquo;s degree in Sales, Marketing, Accounting or equivalent working experience.</li>
<li>4+ years of sales experience with a proven track record of success.</li>
<li>Industry or tangent industry sales experience is strongly preferred.</li>
<li>Excellent written and verbal communication skills</li>
<li>Proficient in Word, Excel, and PowerPoint</li>
<li>No required overnight travel (except for an occasional meeting at corporate HQ)</li></ul></div>

Area Sales Manager

Yousef Al-Rajhi Group

Job Title: Operations Manager – Food &amp; BeverageLocation: Riyadh, Saudi Arabia Employment Type: Full-Time About the RoleWe are seeking an experienced and highly driven Operations Manager to oversee multi-outlet operations within a fast-growing Food &amp; Beverage (F&amp;B) casual dining and quick service restaurant (QSR) environment. The role will be responsible for ensuring operational excellence, driving sales performance, maintaining brand standards, and delivering exceptional customer experiences across all outlets.The ideal candidate will have strong experience in managing burger, pizza, or multi-brand restaurant operations within a high-volume F&amp;B setup. Key Responsibilities<ul><li>Oversee daily operations of multiple restaurant outlets, ensuring smooth execution of all operational activities. </li><li>Drive sales growth, profitability, and operational efficiency across all branches. </li><li>Ensure consistent implementation of brand standards, service quality, and food safety regulations. </li><li>Lead, mentor, and develop Store Managers and outlet teams to achieve performance targets. </li><li>Monitor KPIs including sales, labor cost, food cost, waste control, and customer satisfaction. </li><li>Conduct regular site visits and audits to ensure compliance and operational excellence. </li><li>Collaborate with supply chain, marketing, and HR teams for smooth operations and workforce planning. </li><li>Manage new outlet openings, including setup, staffing, and launch execution. </li><li>Handle customer escalations and ensure timely resolution of operational issues. </li><li>Identify opportunities for process improvement and operational efficiency. </li><li>Prepare and present regular performance reports to senior management. </li></ul> Qualifications &amp; Experience<ul><li>Bachelor’s degree in Business Administration, Hospitality Management, or related field. </li><li>6–10 years of experience in F&amp;B operations management, preferably in QSR or casual dining brands (burgers, pizzas, fast food chains, multi-unit restaurants). </li><li>Proven experience managing multiple outlets simultaneously. </li><li>Strong knowledge of restaurant operations, KPIs, cost control, and P&amp;L management. </li><li>Excellent leadership, communication, and team management skills. </li><li>Ability to work in a fast-paced, high-pressure environment. </li><li>Strong problem-solving and decision-making abilities. </li><li>Fluency in English (Arabic is an advantage). </li><li>Must be currently based in Saudi Arabia or have relevant GCC experience. </li></ul> What We Offer<ul><li>Competitive salary package. </li><li>Performance-based incentives. </li><li>Opportunity to work with a fast-growing and dynamic F&amp;B group. </li><li>Career growth into senior leadership roles.</li></ul>

Operations Manager - Food & Beverage

Alzayani Investments

Job Overview First Motors is currently seeking an experienced and highly organised Sales Administration Manager to join our thriving automotive division. The ideal candidate will be a meticulous and proactive professional with significant experience in the automotive sector. You will be responsible for leading our sales administration team, ensuring the smooth and efficient processing of all vehicle sales. This role is critical to supporting our sales department and maintaining our high standards of customer satisfaction and operational excellence. Responsibilities * Lead, manage, and mentor the sales administration team, overseeing daily operations and conducting performance reviews. * Supervise the end-to-end sales administration process, from initial order entry and contract generation to final vehicle handover. * Ensure all sales documentation, including financial agreements, registration forms, and invoices, is completed accurately and complies with all legal and company standards. * Develop, implement, and refine administrative processes to improve efficiency and support the sales team effectively. * Manage the integrity of data within the CRM and other company systems, ensuring all records are up-to-date. * Prepare and present detailed sales reports, forecasts, and performance analyses for senior management. * Act as a key liaison between the sales department and other internal teams, such as finance, logistics, and after-sales, to guarantee a seamless workflow. * Handle escalated customer enquiries and resolve any administrative issues promptly and professionally. * Monitor vehicle inventory and coordinate with the relevant departments to ensure optimal stock levels. Qualifications * Proven experience as a Sales Administration Manager or in a senior administrative role, specifically within the automotive industry, is essential. * Strong leadership skills with demonstrable experience in managing and developing a team. * Exceptional organisational, multitasking, and time-management skills. * Excellent attention to detail and a commitment to accuracy in all tasks. * Proficiency in the MS Office Suite, particularly Excel, and experience with CRM software. * Outstanding written and verbal communication skills in English. * A proactive approach to problem-solving and the ability to work effectively under pressure. * A bachelor’s degree in Business Administration or a related field is highly desirable. * Knowledge of the Bahraini automotive market and regulations would be a significant advantage.

Sales Administration Manager-Automotive

Elite Events

Operations ManagerExceptional Projects Management &amp; Consultancy Company Riyadh, Saudi ArabiaPosition OverviewThe Operations Manager is responsible for overseeing and optimizing the operational performance of the company across three primary departments:Business Development - Digital Marketing - Administration.The role focuses on training staff, implementing operational systems, monitoring performance, and ensuring smooth coordination between departments to support the company&rsquo;s growth and client acquisition goals.The Operations Manager ensures that internal processes, staff performance, and operational standards are aligned with the strategic objectives of the company.Key Responsibilities:1. Department Operations OversightSupervise and coordinate the daily operations of the following departments:Business Development<ul><li>Oversee sales activities and client acquisition strategies</li><li>Monitor lead generation and conversion performance</li><li>Implement structured sales processes and pipelines</li><li>Ensure proper client follow-up and relationship management</li><li>Review proposals, quotations, and client engagement procedures</li><li>Develop and monitor sales targets and KPIs</li></ul>Digital Marketing<ul><li>Supervise digital marketing campaigns and strategies</li><li>Monitor performance of social media, website traffic, and lead generation campaigns</li><li>Ensure alignment between marketing activities and business development goals</li><li>Oversee content creation, advertising campaigns, and brand positioning</li><li>Review marketing analytics and adjust strategies accordingly</li></ul>Administration<ul><li>Oversee day-to-day administrative operations of the company</li><li>Ensure proper documentation, filing systems, and internal communication procedures</li><li>Coordinate office logistics and operational support functions</li><li>Ensure compliance with internal company policies and operational standards</li></ul>2. Staff Training &amp; Development<ul><li>Develop and implement training programs for employees across all departments</li><li>Create Standard Operating Procedures (SOPs) for key operational processes</li><li>Train new employees on company systems, workflows, and operational expectations</li><li>Conduct regular performance coaching and skill development sessions</li><li>Identify operational gaps and provide targeted training to improve efficiency</li></ul>3. Process Optimization<ul><li>Design and implement operational systems that improve efficiency and productivity</li><li>Establish clear workflows between departments</li><li>Identify operational bottlenecks and implement solutions</li><li>Standardize processes to ensure consistency in service delivery</li></ul>4. Performance Monitoring &amp; KPIs<ul><li>Establish and monitor departmental performance metrics</li><li>Track operational efficiency and employee productivity</li><li>Prepare operational performance reports for company management</li><li>Ensure departments meet defined targets and growth objectives</li></ul>5. Interdepartmental Coordination<ul><li>Ensure effective communication and collaboration between Business Development, Marketing, and Administrative teams</li><li>Align departmental efforts toward common business objectives</li><li>Support management in implementing strategic initiatives</li></ul>6. Reporting &amp; Strategic Support<ul><li>Report operational performance and departmental progress to senior management</li><li>Provide insights and recommendations to improve company performance</li><li>Assist in developing operational strategies to support company expansion</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Marketing, or related field</li><li>3&ndash;7 years of experience in operations management, business development, or administrative management</li><li>Strong leadership and team management skills</li><li>Experience in developing operational processes and training programs</li><li>Strong analytical and organizational abilities</li><li>Excellent communication and problem-solving skills</li></ul>Key Skills<ul><li>Operations Management</li><li>Sales &amp; Business Development Strategy</li><li>Digital Marketing Understanding</li><li>Staff Training &amp; Development</li><li>Process Design &amp; SOP Development</li><li>Performance Monitoring &amp; KPI Management</li><li>Leadership &amp; Team Coordination</li></ul>Preferred Experience<ul><li>Experience working in consultancy, project management, interior design, fitout contracting or service-based companies</li><li>Experience in sales process development and digital marketing analytics</li><li>Experience managing multi-department operations</li></ul>Reporting LineThe Operations Manager reports directly to the Company Director / General Manager.www.exceptional-pm.comJob Type: Full-time

Operations Manager

Precision freight

Join Us as an Account Manager &amp; Drive Growth Inside and Out Ready to build relationships, hunt new business, and farm existing accounts for maximum growth? Precision Freight is looking for a dynamic, results-driven Account Manager to develop new client opportunities and deepen key partnerships. If you excel at full-cycle sales, from prospecting to closing to expanding, this is your chance to grow and earn with a team dedicated to your success.Your Impact: As an Account Manager at Precision Freight, you&rsquo;ll drive revenue growth through a mix of inside and outside sales activities. You&rsquo;ll hunt new business using the tools and leads we provide, while farming and expanding your assigned accounts&mdash;all supported by our internal operations team.What You&rsquo;ll Do:<ul><li>Generate new business through a combination of inside sales outreach and outside, in-person client meetings.</li><li>Farm and grow existing accounts by building deep relationships and identifying upsell/cross-sell opportunities.</li><li>Utilize provided tools, leads, and CRM to prospect, pipeline, and close new logistics opportunities.</li><li>Develop tailored logistics solutions that meet both prospect and existing client supply chain needs.</li><li>Own the full sales cycle from first contact to negotiation to onboarding and ongoing growth.</li><li>Collaborate with internal operations teams to ensure seamless service execution</li><li>Achieve and exceed monthly sales targets for both new business and account expansion.</li></ul>What We&rsquo;re Looking For:<ul><li>1+ years of experience in business development, sales, or account management in logistics.</li><li>Hunter-farmer mindset: Proven ability to prospect new business and grow existing accounts.</li><li>Comfort with inside sales outreach and outside client meetings (local travel may be required).</li><li>Strong negotiation, communication, and relationship-building skills.</li><li>Self-motivated, goal-oriented, and able to manage a sales pipeline effectively.</li><li>Familiarity with CRM systems and sales tools is a plus, we provide training and tech support.</li></ul>Why Join Precision Freight?<ul><li>Uncapped Earning Potential: Competitive base salary plus commission and bonus structure.</li><li>Full Sales Support: We provide leads, tools, and an operations team so you can focus on selling.</li><li>No Carrier Management: Internal teams handle execution, you focus on customers and growth.</li><li>Full Benefits Package: Health, Dental, Vision.</li><li>Future Planning: 401(k) with company match.</li><li>Career Growth: Clear path to Senior Account Manager and sales leadership roles.</li><li>Supportive Team: Collaborative, employee-first culture with experienced leadership.</li><li>Extra Incentives: Referral bonus program and cross-selling rewards.</li></ul>Who We Are: Precision Freight is a trusted logistics partner built on reliability, expertise, and a commitment to excellence. Since 2011, we&rsquo;ve completed over 60,000 on-time deliveries for 300+ satisfied customers. We&rsquo;re more than a logistics company, we&rsquo;re a team dedicated to building careers and delivering results.Learn more about us: https://www.gopfc.comReady to Grow With Us? If you&rsquo;re a motivated sales professional who loves hunting new business and farming long-term relationships we want to hear from you.Apply today and let&rsquo;s build the future together.Questions? Reach out to our hiring team at careers@gopfc.com.Job Type: Full-timePay: From $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>Account management: 1 year (Preferred)</li></ul>Work Location: In person

Account Manager

Search 10000+ Senior sales operations manager jobs near you this May. New roles added regularly across leading industries. Apply today.