senior service desk technician boston ma

Edelman Financial Engines

<div></div><div><div><b>Senior Service Desk Technician</b><b> (</b><b>Boston, MA</b><b>-Hybrid</b><b>)</b></div><div></div><div><br>
At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive.</div><div><br>
</div><div>We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar invested has a job to do for our clients. That&rsquo;s why we are committed to managing our clients&rsquo; investments by truly understanding them as people first and then delivering advice, strategies and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future. Our goal is to build long-term relationships based on respect, integrity, and a belief that our responsibility is to help people make smart investments decisions in every stage of their lives.</div><div></div><div><br>
Our culture is grounded in our CORE values: Client First, One Team, Respectful Candor, and Endless Curiosity. These values guide everything we do, for our clients and each other. We are committed to moving forward together. If you are inspired by purpose-driven work and a collaborative, values-led culture, we invite you to explore a career with us.</div><div></div><div><br>
As a Senior Service Desk Technician<b> </b>on the IT Service Tech team, you&rsquo;ll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users. This position requires strong technical expertise with Windows and Mac environments, Active Directory, and Office 365 administration, as well as the ability to create, maintain, and enforce Standard Operating Procedures (SOPs). The ideal candidate has strong technical expertise, excellent communication skills, and a customer-focused mindset.</div><div></div><div><br>
In addition to an earnest desire to help people, we are looking for the ideal candidate to complement the team&rsquo;s existing talents. For this Senior Service Desk Technician role, we are seeking a candidate with proven advanced technical troubleshooting and escalation leadership to help advance end-user experience and operational efficiency. If you are a problem solver and strive at delivery excellence this may be an opportunity for you!</div><div></div><div><b><br>
Responsibilities:</b></div><br>
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Respond to incidents and service requests for calls and tickets ensuring timely resolution.</li><li>
Troubleshoot and resolve hardware, software, and basic network issues.</li><li>
Act as the escalation point for complex technical issues not resolved by service desk staff.</li><li>
Troubleshoot advanced issues with hardware, software, networking equipment, and business-critical applications.</li><li>
Train, mentor, and support junior service desk team members.</li><li>
Manage and prioritize help desk tickets, ensuring timely response and resolution, while escalating issues to team lead and/or management when appropriate.</li><li>
Assist with imaging, deployment, and maintenance of end-user hardware and backup solutions.</li><li>
Strong working knowledge of both Windows and Mac operating systems.</li><li>
Hands-on experience with Active Directory and Office 365 administration.</li><li>
Experience with service ticketing/tracking systems and remote support tools.</li><li>
Strong interpersonal and communication skills with the ability to mentor and guide junior staff.</li><li>
Ensure compliance with security policies and data protection standards.</li><li>
Utilize and contribute to the knowledge base, documenting solutions, and procedures.</li></ul><div></div><div><b><br>
Requirements:</b></div><br>
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6+ years of experience in IT support or service desk roles.</li><li>
Very strong analytical problem solving and troubleshooting abilities</li><li>
Excellent interpersonal and teamwork skills; able to work both independently and within a team-oriented environment.</li><li>
Ability to concisely document processes, procedures, issues, resolutions; strong writing skills required.</li><li>
Excellent interpersonal and communication skills; able to adapt instructions and guidance to the skill level of the end user.</li><li>
Self-motivated, forward thinking.</li><li>
Ability to multitask in a fast-paced environment; handle multiple issues/requests simultaneously; able to quickly re-adjust priorities on demand.</li><li>
Windows 11 end user support</li><li>
Microsoft O365 end user support</li><li>
Support, troubleshooting and imaging of hardware (Dell and Mac laptops).</li><li>
Basic knowledge of network connectivity and troubleshooting (wired and wireless), TCP/IP subnetting, DHCP, routing &amp; switching, VPN.</li><li>
Familiarity with Microsoft Active Directory (user &amp; computer accounts, OU&rsquo;s, Group Policy) and EntraID.</li><li>
Printer support (both USB and network) &ndash; hardware, drivers, installation, print queue management, troubleshooting.</li></ul><div></div><div><b><br>
Technical Knowledge</b></div><ul><li>
Experience with Windows 11 OS</li><li>
Experience with ITSM ticketing systems (JIRA, Avanti, etc.)</li><li>
Experience with Avanti Neurons</li><li>
Experience with OKTA verify</li><li>
Experience with Active Directory</li><li>
Experience with Microsoft Office O365</li><li>
Experience with monitoring and remote management tools</li><li>
Experience with JAMF administration</li><li>
Experience with Dell laptops</li><li>
Experience with Apple OS</li><li>
Experience with Mac laptops</li></ul><div></div><div><b><br>
Preferred Certifications:</b></div><ul><li>
CompTIA A+ (220-1101)</li><li>
CompTIA A+ (220-1102)</li><li>
CompTIA Net+</li><li>
ITIL Foundation 4.0</li></ul><div></div><div><b><br>
Work Schedule:</b> This position currently follows a hybrid work model. Employees are required to work from the office at least two days per week (Monday &ndash; Friday).</div><div><br>
</div><div>Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $48,800- $65,100. However, final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions.</div><div></div><div><br>
Your recruiter can share more about the specific benefits eligible for this role during the hiring process.</div><div></div><div><b><br>
About Edelman Financial Engines</b></div><div></div><div><br>
Since 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors &ndash; not just the wealthy &ndash; deserve access to personal, comprehensive financial planning and investment advice. Recognized by <i>Barron&rsquo;s</i> as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. Our unique approach to serving clients combines our advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client&rsquo;s situation and goals are unique, and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves.</div><div></div><div><br>
For more information, please visit EdelmanFinancialEngines.com.</div><div></div><div><br>
&copy; 2026 Edelman Financial Engines, LLC. Edelman Financial Engines&reg; is a registered trademark of Edelman Financial Engines, LLC. All advisory services provided by Financial Engines Advisors L.L.C., a federally registered investment advisor. Certain services provided on an educational and guidance basis only. Results are not guaranteed.</div><div></div><div><br>
For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal information. Please read it carefully.</div><div></div><div><br>
Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status.</div><div></div><div><br>
Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that process. If you need assistance to accommodate a disability, you may request one at any time by either contacting your recruiter or HRQ@EdelmanFinancialEngines.com.</div><div></div><div><br>
1 The Barron&rsquo;s Top 100 RIA Firms list, an annual ranking of independent advisory firms, is based on qualitative and quantitative criteria. Firms elect to participate but do not pay to be included in the ranking. The 2018 ranking refers to Edelman Financial Services, LLC, which combined its advisory business in its entirety with Financial Engines Advisors L.L.C. (FEA) in November 2018. For the same survey, FEA received a precombination ranking of 12th.</div><div></div><div><br>
2 Edelman Financial Engines data, as of September 30, 2025.</div></div><div></div>

Senior Service Desk Technician (Boston, MA)

Guardian Angel Senior Services

<div><p>Are you looking for a fulfilling opportunity that fits perfectly into your schedule while providing essential home care for senior citizens? As a part-time or full-time caregiver in <b>Boston, MA</b>, you can make a meaningful impact on the lives of seniors while enjoying the flexibility that many mothers and students crave. With pay ranging from $17.00 to $24.00 per hour, you can earn a competitive wage while dedicating your time to a rewarding cause. You'll work onsite, creating deep connections with clients in a safe and warm environment.</p><p>
This role offers a chance not just to provide care but to be a problem solver, bringing joy and empathy into the lives of those you assist. Join a passionate team dedicated to excellence in senior care. You will be offered great benefits such as <b>Medical, Vision, 401(k), Paid Time Off, Employee Discounts, Generous employee discounts, Daily Pay, and AFLAC.</b> Apply now to discover how you can contribute to our mission while enjoying a job that suits your lifestyle!</p><h3 class="jobSectionHeader"><b>
A LITTLE ABOUT GUARDIAN ANGEL SENIOR SERVICES</b></h3><p>
GUARDIAN ANGEL SENIOR SERVICES was created with a visionmission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients.</p><h3 class="jobSectionHeader"><b>
YOUR ROLE AS A CAREGIVER. HOME HEALTH AIDE</b></h3><p>
As a caregiver with Guardian Angel Senior Services in Boston, MA, you'll play a vital role in providing exceptional home care for senior citizens. Your day-to-day tasks will include assisting with shopping errands, ensuring that clients have everything they need while fostering independence. You'll perform light housekeeping duties, creating a tidy and welcoming environment, and be a pleasant and supportive companion who brings joy to their daily life. Personal care and hygiene assistance will also be part of your responsibilities, as well as planning and preparing meals with the client's input. Be ready to act quickly and responsibly in emergencies and help clients with ambulation and mobility around the house.</p><p>
This dynamic role will not only enhance the well-being of seniors but also offer you a fulfilling experience as you solve problems and provide superior care.</p><h3 class="jobSectionHeader"><b>
WHAT YOU NEED TO BE SUCCESSFUL</b></h3><p>
To thrive as a caregiver with Guardian Angel Senior Services in Boston, MA, you'll need a blend of essential skills that emphasize both competence and empathy. Good time management skills are crucial for ensuring that you efficiently juggle various responsibilities while maintaining quality care. Being respectful and compassionate will help you connect with clients on a personal level, making their experience more enjoyable.</p><p>
A high school diploma or equivalent is required, alongside strong communication and interpersonal skills, so you can effectively interact with seniors and their families. Reliable transportation is necessary to reach clients comfortably, and a willingness to adhere to health and safety standards is vital for fostering a secure environment. If you're passionate about home care for senior citizens and possess these skills, you'll be well-equipped to make a significant difference in the lives of those you care for.</p><p>
Knowledge and skills required for the position are:</p><ul><li>
Good time management skills</li><li>
Respectful and compassionate</li><li>
High school diploma or equivalent</li><li>
Communication and interpersonal skills</li><li>
Reliable Transportation / Ability to get to clients</li><li>
Willingness to adhere to health and safety standards</li></ul><h3 class="jobSectionHeader"><b>
JOIN US!</b></h3><p>
If you think this job aligns with your requirements, then submitting an application is simple. Good luck!</p><p><i>
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.</i></p></div>

Caregiver. Home Health Aide.

Daley And Associates, LLC

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      Administrative Assistant - Boston, MA (Hybrid)
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    We are currently seeking candidates for an Administrative Assistant opportunity at a highly successful Investment Management firm located in Boston, MA. The Administrative Assistant will provide comprehensive administrative support to 2-3 senior leaders. Core responsibilities include managing complex calendars, travel arrangements (domestic/international), meeting preparation and coordination, internal/external correspondence, vendor relations, and expense reporting.
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    This is a 6+ month contract-to-hire opportunity paying between $30-34/hour (depending on experience). This role supports a hybrid work model (onsite 3 days/week and remote 2 days/week).
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      Provide comprehensive administrative support for 2-3 senior leaders, leveraging a proactive, detail-oriented, and solutions-oriented approach to day-to-day operations.
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      Perform complex calendar management and scheduling via Microsoft Outlook.
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      Oversee travel arrangements and travel itineraries for domestic and international travel
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      Handle meeting coordination and preparation, ensuring seamless logistical coordination and meeting execution.
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      Prepare and deliver reporting, meeting materials, and project status updates while ensuring timeliness and accuracy.
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      Manage internal and external correspondence.
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      Assist with new-hire onboarding processes, including communicating with IT to order/request new-hire equipment.
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      Manage vendor relationships and vendor communication related to daily activities, event coordination, and meeting logistics (including catering).
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      Assist with event planning and work collaboratively with internal/external partners to deliver seamless coordination and execution.
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      Perform expense reporting.
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      Provide additional support as needed.
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     Qualifications:
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      Bachelor&rsquo;s degree (required).
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      3-5+ years of experience in an administrative assistant, executive assistant, or related administrative support role.
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      Previous experience in investment management, financial services, or a similar industry preferred.
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      Proven record of success in managing complex calendars and scheduling using Microsoft Outlook.
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      Strong experience coordinating travel arrangements (domestic and international).
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      Proficiency in Microsoft Office Suite: Word, PowerPoint, Excel, and Outlook.
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      Demonstrated ability to manage competing priorities and deadlines while adapting to evolving needs.
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      Proactive, detail-oriented, and solutions-oriented approach.
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      Excellent communication (written and verbal) and interpersonal skills.
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      Record of success overseeing project timelines and deliverables while ensuring clear communication throughout project processes.
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    For immediate consideration, interested and qualified candidates should send their resume to Jenny at jfriedman@daleyaa.com.
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Administrative Assistant

Kenney and Associates

<p>Job description</p><p><i><b>We kindly ask that recruiters or staffing agencies do not contact us regarding this role or any other roles.</b></i></p><p><b>Position: Construction Project Manager</b></p><p>Our confidential client - a well-established general contractor in Boston, MA - is currently seeking a full-time Project Manager. The ideal candidate will be somebody who is interested in staying and growing with the company long-term, and becoming an integral part of the team.</p><p><i>Responsibilities:</i></p><p><b>Business Development/Planning &amp; Preconstruction</b></p><p>Working closely with the planning department to assist in evaluation of potential and new business development opportunities</p><p><b>Project Management</b></p><p>Work closely with the Senior Project Manager, overseeing projects from design initiation through construction completion and project closeout</p><p><b>Field Supervision</b></p><p>Working in both the office and the field, providing support to the superintendent team</p><p><i><b>Position Requirements:</b></i></p><p>1) Bachelor&rsquo;s Degree in Engineering or Architecture (Professional License a plus)</p><p>2) Estimating experience and desire to learn more</p><p>3) MA Contractor&rsquo;s License</p><p>4) 5-10 years relevant experience in construction environment</p><p>5) Well-rounded understanding of building, structural and MEP systems</p><p>6) Strong familiarity with building codes and requirements</p><p>7) Knowledge of Procore, Microsoft Office, Blue Beam, Microsoft Project, Revit</p><p>8) OSHA Training (20 or 30 HR a plus)</p><p>9) Proficient comprehension of technical details, drawings, specifications, contracts and construction schedules</p><p><b>Soft Skills Requirements:</b></p><p>1) Ability to work harmoniously and efficiently within a diverse team</p><p>2) Ability to communicate effectively with the Owner (conveying confidence, leadership &amp; problem-solving ability)</p><p>3) Experience in working and interacting with subcontractors and other partners</p><p>3) Excellent organizational and multi-tasking skills</p><p>4) Entrepreneurial, can-do attitude</p><p>5) Willingness to work in the field, from the office or home as needed.</p><p><b>Growth Potential:</b></p><p>The role offers a direct pathway for upwards growth and a diverse scope of responsibility.</p><p><b>Reporting to:</b></p><p>President, Director of Planning</p><p><b>Timeline:</b></p><p>1-2 months</p><p><b>Work Mode:</b></p><p>Full-time, hybrid: in Boston, MA office, on-site and from home. This is a direct-hire opportunity.</p><p><b>Compensation:</b></p><p>Commensurate with skills and experience</p><p>Pay: Up to $140,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Are you proficient in technical details, drawings, specifications, contracts and construction schedules?</li><li>Do you have a well-rounded understanding of building, structural and MEP systems?</li><li>Do you have a strong familiarity with building codes and requirements?</li><li>Are you familiar with all of the following tools: Procore, Microsoft Office, Blue Beam, Microsoft Project, Revit?</li><li>Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Project Management: 5 years (Required)</li><li>Business development: 1 year (Required)</li><li>client-facing roles: 3 years (Required)</li><li>preconstruction and planning: 2 years (Required)</li><li>field supervision of construction projects: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>MA Contractor's License (Required)</li></ul><p>Work Location: In person</p>

Project Manager (Construction)

Society for College and University Planning (SCUP)

<div>
 Boston, MA
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 2/5/26
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 5/6/26
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  Salary:
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 Expected Hiring Range: $301,110.00 - $447,900.00
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  About This Organization
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 Northeastern University
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  Job Duties
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 As Northeastern University pursues an agenda of innovation to deliver the highest quality academic learning, and the creation of knowledge, as well as appropriate spaces for student life, the University&rsquo;s physical resources must keep pace with its ambitions. The Vice President and Chief of Planning, Real Estate and Facilities (PREF) is responsible for the effective use of existing land and buildings on all campuses as well as pursuing opportunities through partnerships, leases, and acquisition of new resources in existing and proposed campus areas for new programs.
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 This position is intended to provide the contextual leadership, overall coordination, and strategic implementation guidance in these areas so that the University&rsquo;s total approach to its physical resources is coordinated and successfully implemented. It is anticipated that the VP/Chief of Planning, Real Estate and Facilities will provide the contextual structure and overview for this work which may include project management systems, project prioritization, infrastructure planning, resource management, building and grounds operations, and related items. This position is responsible for guiding PREF&rsquo;s mission to shape and care for Northeastern University&rsquo;s physical environment in support of learning and discovery.
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  Key Responsibilities &amp; Accountabilities
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 The individual oversees an organization that employs some 380 University staff and manages approximately 10 million square feet of space in more than 100 buildings in Boston plus another 70 buildings at other campuses. In addition, the position leads real estate, space planning, design and capital projects all across the 13 campus sites. Space is in design or construction at most of the network sites.
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  Campus Planning:
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   Responsible for the strategic context of campus planning in support of the University mission. This position will have a key role in the development and implementation of the University&rsquo;s City of Boston Institutional Master Plan as well as all other regulatory requirements. The Institutional Master Plan provides a key framework for the priorities for the current and future portfolio of facilities and real estate at the Boston campus. Similar planning efforts at other NU sites would also be led by this position. It is anticipated that this position will work closely with the Senior Leadership Team and others involved in the development of the Boston Institutional Master plan and with other senior leaders on other campus/master-planning efforts
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   As space planning is a key deliverable and integral to campus planning, it is anticipated that this position will have the lead in space planning and initial facilities programming, as well as in the coordination of space/facilities use prioritization. This position will determine the best methods and approach to ensure that the planning, design and construction are coordinated effectively and efficiently.
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   Manage all University real estate, including off-campus residential and commercial properties, acquisition, disposition, and leasing strategies of properties. It is anticipated that working along with the senior members of the University&rsquo;s finance team, this position will be responsible for the leading negotiations on, terms, and other related matters regarding the real estate portfolio.
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  Major Capital Projects:
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   Provide overall context, direction on prioritization, and support to achieve timely project completion within budgets and according to plans. This position is anticipated to play a key role with the integration of campus planning, design permitting, construction and communication for major capital projects and incorporating consideration of operational needs in the planning, design, and execution of projects.
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  Facilities:
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   Provide strategic oversight and direction for facilities operations including trades, building services, athletic facilities, transportation, ware housing, landscape, safety/compliance, energy, sustainability, and commissioning.
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   Lead development and implementation of long-term facilities planning initiatives including capital renewal, deferred maintenance, resiliency/redundancy, emergency preparedness, utilities procurement, and regulatory compliance.
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   Serve as key advisor and thought leader to university leadership on how physical infrastructure supports institutional strategic goals and mission.
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   Establish strategic partnerships across the university and fosters collaborative, cross-functional teamwork to prioritize customer needs and safety.
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   Represent the division in campus-wide decision-making and serve on university committees, advocating for facilities interests with senior leadership, President, and Board of Trustees.
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  Resource Management:
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   As the overall management of our financial and staff resources are so critical to the successful implementation of this work, it is anticipated that the VP/Chief of Planning, Real Estate and Facilities will work to ensure that our resources are used effectively and efficiently.
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   Develop and review major budget decisions, large project budgets, and general financial and resource allocations related to campus and space planning, and facilities projects as well as oversight the day-to-day responsibility for facilities projects and operational services.
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   Responsible for the successful execution, management, and delivery of our institution&rsquo;s Capital Projects portfolio, currently valued at over $200M annually, not including large capital projects, &ndash; Multipurpose Athletic Facility ($500M) and Portland ($300M). This role will manage a $260M operating budget, including annual utility buy.
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  Required Qualifications
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 The VP/Chief of Planning, Real Estate and Facilities is expected to have strategic, operational, and interpersonal skills as well as broad expertise in the requisite areas of responsibility. The job requires a professional who brings confidence and humility to the task of leading a large service organization. It demands broad and deep domain expertise, strong communication and relationship skills, and a commitment to transparency. Effective decision-making and communications skills as well as strategic planning and project management expertise are essential. Must be a diplomatic, service-oriented leader with the ability to collaborate with staff, administrators, faculty, and outside constituents.
 <br/>
 <br/>
 Knowledge and skills required for this position are typically acquired through the completion of a bachelor&rsquo;s degree (required), an advanced degree or professional credential in business administration, architecture, urban planning or engineering is desirable as is experience in higher education. A minimum of 15 years of experience in a capital planning, master planning, capital project, real estate management role is essential. Experience with real estate development or asset management and coordinating the legal aspects of real estate issues and transactions is requisite.
 <br/>
 <br/>
 Salary
 <br/>
 <br/>
 Expected Hiring Range: $301,110.00 - $447,900.00
 <br/>
 <br/>
 Other Info
 <br/>
 <br/>
 To apply please visit https://apptrkr.com/6894506
 <br/>
 <br/>
 Boston, MA
 <br/>
 <br/>
 <strong>
  Posted:
 </strong>
 2/5/26
 <br/>
 <br/>
 <strong>
  Deadline:
 </strong>
 5/6/26
 <br/>
 <br/>
 <strong>
  Salary:
 </strong>
 Expected Hiring Range: $301,110.00 - $447,900.00
 <br/>
 <br/>
 <strong>
  Campus Planning:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for the strategic context of campus planning in support of the University mission. This position will have a key role in the development and implementation of the University&rsquo;s City of Boston Institutional Master Plan as well as all other regulatory requirements. The Institutional Master Plan provides a key framework for the priorities for the current and future portfolio of facilities and real estate at the Boston campus. Similar planning efforts at other NU sites would also be led by this position. It is anticipated that this position will work closely with the Senior Leadership Team and others involved in the development of the Boston Institutional Master plan and with other senior leaders on other campus/master-planning efforts
  </li>
  <li>
   As space planning is a key deliverable and integral to campus planning, it is anticipated that this position will have the lead in space planning and initial facilities programming, as well as in the coordination of space/facilities use prioritization. This position will determine the best methods and approach to ensure that the planning, design and construction are coordinated effectively and efficiently.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Real Estate:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage all University real estate, including off-campus residential and commercial properties, acquisition, disposition, and leasing strategies of properties. It is anticipated that working along with the senior members of the University&rsquo;s finance team, this position will be responsible for the leading negotiations on, terms, and other related matters regarding the real estate portfolio.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Major Capital Projects:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide overall context, direction on prioritization, and support to achieve timely project completion within budgets and according to plans. This position is anticipated to play a key role with the integration of campus planning, design permitting, construction and communication for major capital projects and incorporating consideration of operational needs in the planning, design, and execution of projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Facilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide strategic oversight and direction for facilities operations including trades, building services, athletic facilities, transportation, ware housing, landscape, safety/compliance, energy, sustainability, and commissioning.
  </li>
  <li>
   Lead development and implementation of long-term facilities planning initiatives including capital renewal, deferred maintenance, resiliency/redundancy, emergency preparedness, utilities procurement, and regulatory compliance.
  </li>
  <li>
   Serve as key advisor and thought leader to university leadership on how physical infrastructure supports institutional strategic goals and mission.
  </li>
  <li>
   Establish strategic partnerships across the university and fosters collaborative, cross-functional teamwork to prioritize customer needs and safety.
  </li>
  <li>
   Represent the division in campus-wide decision-making and serve on university committees, advocating for facilities interests with senior leadership, President, and Board of Trustees.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Resource Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   As the overall management of our financial and staff resources are so critical to the successful implementation of this work, it is anticipated that the VP/Chief of Planning, Real Estate and Facilities will work to ensure that our resources are used effectively and efficiently.
  </li>
  <li>
   Develop and review major budget decisions, large project budgets, and general financial and resource allocations related to campus and space planning, and facilities projects as well as oversight the day-to-day responsibility for facilities projects and operational services.
  </li>
  <li>
   Responsible for the successful execution, management, and delivery of our institution&rsquo;s Capital Projects portfolio, currently valued at over $200M annually, not including large capital projects, &ndash; Multipurpose Athletic Facility ($500M) and Portland ($300M). This role will manage a $260M operating budget, including annual utility buy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 The VP/Chief of Planning, Real Estate and Facilities is expected to have strategic, operational, and interpersonal skills as well as broad expertise in the requisite areas of responsibility. The job requires a professional who brings confidence and humility to the task of leading a large service organization. It demands broad and deep domain expertise, strong communication and relationship skills, and a commitment to transparency. Effective decision-making and communications skills as well as strategic planning and project management expertise are essential. Must be a diplomatic, service-oriented leader with the ability to collaborate with staff, administrators, faculty, and outside constituents.
 <br/>
 <br/>
 Knowledge and skills required for this position are typically acquired through the completion of a bachelor&rsquo;s degree (required), an advanced degree or professional credential in business administration, architecture, urban planning or engineering is desirable as is experience in higher education. A minimum of 15 years of experience in a capital planning, master planning, capital project, real estate management role is essential. Experience with real estate development or asset management and coordinating the legal aspects of real estate issues and transactions is requisite.
 <br/>
 <br/>
 Salary
 <br/>
 <br/>
 Expected Hiring Range: $301,110.00 - $447,900.00
 <br/>
 <br/>
 Other Info
 <br/>
 <br/>
 To apply please visit https://apptrkr.com/6894506
</div>


Vice President & Chief of Campus Planning, Real Estate & Facilities

Grand Circle Travel

<div><p>Business Intelligence Team Lead
<br>
Reporting to: SVP, Strategic Analytics<br>
Location: Boston, MA (Hybrid)</p>
<p>
Position Summary<br>
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 35 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.<br>
<br>
We are looking for a Business Intelligence Team Lead to drive the design, development, and delivery of high-impact BI solutions across the organization. This role combines hands-on technical expertise with team leadership, enabling data-driven decision making through modern visualization, scalable data models, and strong stakeholder partnership.<br>
You will lead a team of BI developers/analysts while partnering closely with the SVP of Strategic Analytics to execute the BI roadmap and elevate how data is used across the business.</p>
<div>
Key Responsibilities<br>
<ul><li>Lead the design, development, and delivery of Business Intelligence solutions including dashboards, scorecards, reporting, and ad hoc analysis
</li><li>Manage and mentor a team of BI developers/analysts, driving best practices, prioritization, and professional growth
</li><li>Execute the BI roadmap in partnership with BI leadership, ensuring alignment with business priorities and strategy
</li><li>Partner with stakeholders across departments to define KPIs, gather requirements, and deliver actionable insights
</li><li>Translate business needs into scalable data models, metrics, and reporting solutions
</li><li>Establish and enforce BI standards, data governance practices, and visualization best practices
</li><li>Drive adoption and enablement of BI tools through training and user support
</li><li>Ensure high-quality, reliable data outputs and continuously identify opportunities for improvement
</li><li>Collaborate with Data Engineering and Data Warehouse teams to deliver complex data solutions
</li><li>Lead cross-functional BI initiatives, manage risks, and ensure timely delivery</li></ul></div>
<div>
Qualifications<br>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Analytics, or related field (master&rsquo;s preferred)</li><li>6+ years of experience in Business Intelligence, Analytics, or Data Engineering roles
</li><li>2+ years of experience leading or mentoring BI teams or projects
</li><li>Strong SQL expertise with experience developing complex queries and data models
</li><li>4+ years of experience with Tableau or similar BI tools (Power BI, Looker, etc.)
</li><li>Experience working with data warehouse environments
</li><li>Proven ability to translate business requirements into scalable BI solutions
</li><li>Experience managing multiple projects in a fast-paced environment
</li><li>Strong stakeholder management and communication skills
</li><li>Experience partnering with senior leadership on roadmap planning
</li><li>Familiarity with Python, R, or similar tools for data analysis or automation
</li><li>Experience with modern data stack technologies (Snowflake, dbt, etc.)
</li><li>BI/analytics certifications (e.g., CBIP)
</li><li>Strong analytical mindset with attention to detail</li></ul></div>
<div>
Total Rewards<br>
The base salary range for this role is $110,000 &ndash; $130,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:<br>
<ul><li>Health &amp; wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
</li><li>Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day &ndash; and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.</li><li>Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
</li><li>Your future, secured: 401(k) with company match, life insurance, and disability coverage
</li><li>Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership &amp; Team Development.</li><li>Extra perks: Commuter benefits, FSA options, pet insurance, home &amp; auto discounts, and paid volunteer time off to give back to the community</li></ul></div>
<p>
To learn more, please visit our websites at www.gct.com, www.oattravel.com and www.grandcirclefoundation.org.</p></div>

Lead Business Intelligence Developer

Back Deck

<p><b>Job Summary</b><br/>We are seeking a friendly and efficient Host/Back-Server to join our dynamic team in a vibrant restaurant setting. The ideal candidate will possess excellent communication skills and a passion for providing exceptional guest services. As a Host/Back-Server, you will be the first point of contact for our guests, ensuring they feel welcomed and attended to throughout their dining experience. This is an entry level position. We are looking for the right candidate who could eventually cross- train as a server.</p><p><b>Responsibilities</b></p><ul><li>Greet guests warmly upon arrival and guide them to their tables.</li><li>Manage reservations and maintain an organized seating chart using Open Table.</li><li>Take togo orders accurately using the Toast POS system.</li><li>Handle guest inquiries, concerns, and feedback with professionalism and courtesy.</li><li>Maintain cleanliness and organization of the dining area throughout service.</li><li>Assist with other restaurant duties as needed, including setup and breakdown of dining areas.</li><li>Run food and help servers .</li><li>Pre-bus and reset tables</li></ul><p><b>Requirements</b></p><ul><li>Previous experience in a restaurant or hospitality environment is preferred but not mandatory.</li><li>Strong phone etiquette and communication skills are essential for effective guest relations.</li><li>Familiarity with POS systems, particularly Toast is a plus.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail.</li><li>Excellent interpersonal skills with a focus on guest services and satisfaction.</li><li>Must be able to work flexible hours, including evenings and weekends as required by the restaurant schedule.</li><li>A passion for food service and hospitality is highly desirable as is a willingness to learn.</li></ul><p>Join our team today and be part of creating memorable experiences for our guests!</p><p>Job Type: Part-time</p><p>Pay: $15.00 - $16.00 per hour</p><p>Ability to Commute:</p><ul><li>Boston, MA 02111 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Boston, MA 02111: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Host/BackServer

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