senior solutions engineer

CyberArk

<div><div><div><div><div><div>Sales
 <div>|</div>
Saudi Arabia
 <div>|</div>
Job ID - POS5024_1</div></div></div></div></div><div><div><div><div><div><div><br>
</div><p>
</p></div></div></div><div><div><h5 class="jobSectionHeader"><b>Company Description</b></h5>
<div><p><b>About CyberArk</b>:<br>
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity &ndash; human or machine &ndash; across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world&rsquo;s leading organizations trust CyberArk to help secure their most critical assets.</p></div>
</div><div><h5 class="jobSectionHeader"><b>Job Description</b></h5>
<div><p>Job Description</p><p>
As a Sr Solutions Engineer at CyberArk, you are a trusted technical advisor responsible for driving the technical win in both new business and expansion opportunities. Acting as a CyberArk expert, you align CyberArk&rsquo;s Identity Security Platform to customer business outcomes through deep discovery, strategic design, and impactful engagements. You will partner closely with AEs and Solution Sales Specialists to support account strategy and deliver technical validation. Your role is pivotal in supporting sales success, influencing architecture decisions, and enabling seamless post-sale transitions &mdash; all through the lens of the MEDDPICC qualification framework.</p><p><b>
Key Responsibilities</b></p><p><b>
Opportunity Management &ndash; New &amp; Existing Accounts:</b></p><ul><li>
Lead technical validation activities including POCs, architecture reviews, and value-based demos aligned to customer Metrics.</li><li>
Conduct technical discovery to uncover Customer Business Outcomes, shape Decision Criteria, and influence the Decision Process.</li><li>
Build stakeholder maps and identify Champions who support technical and business case development.</li><li>
Validate solution fit, address technical objections, and contribute to forecasting accuracy based on feasibility and risk.</li><li>
Contribute to forecasting accuracy by validating feasibility, risk, and business metrics aligned with MEDDPICC.</li></ul><p><b>
Forecasting:</b></p><ul><li>
Support deal forecasting by validating technical feasibility, business Metrics, and Decision Criteria.</li><li>
Collaborate with AEs, Customer Success Managers, Services, and Channel teams to assess implementation risk and business value realization.</li></ul><p><b>
Pipeline Generation and Expansion:</b></p><ul><li>
Identify and support new opportunities within accounts by transforming customer security architectures.</li><li>
Act as a technical evangelist, highlighting how CyberArk&rsquo;s solutions deliver enterprise value.</li><li>
Participate in strategic account planning, stakeholder mapping, and growth identification.</li><li>
Enable and collaborate with partners to support technical readiness and joint opportunity execution</li></ul><p><b>
Cross-Functional Collaboration &amp; Handover:</b></p><ul><li>
Provide structured, insights-based handovers to Services, Customer Success, and partner teams.</li><li>
Support AEs and Solution Sales in aligning technical validation to sales strategy and customer priorities.</li><li>
Thought Leadership &amp; Enablement:</li><li>
Represent CyberArk at industry events, webinars, and workshops as a subject matter expert on Identity Security and Zero Trust.</li><li>
Mentor peers and partners; provide actionable feedback to internal product and field team</li></ul><p>
#LI-SR2</p><p>
#LI-Hybrid</p></div>
</div><div><h5 class="jobSectionHeader"><b>Qualifications</b></h5>
<div><p><b>Technical Skills:</b></p><ul><li>
Deep understanding of identity security, authentication models, and privileged access management.</li><li>
Experience designing and deploying solutions across cloud platforms (AWS, Azure, GCP).</li><li>
Strong grasp of integration patterns and technical evaluation best practices</li></ul><p><b>
Sales &amp; Business Acumen:</b></p><ul><li>
Skilled in mapping technical capabilities to business impact.</li><li>
Familiar with MEDDPICC or similar qualification frameworks and how they support deal progression.</li></ul><p><b>
Interpersonal Strengths:</b></p><ul><li>
Comfortable engaging stakeholders at multiple levels&mdash;from technical teams to executives.</li><li>
Strong communication, demo delivery, and presentation skills.</li><li>
Proactive, collaborative, and solutions-focused with strong active listening ability.</li></ul><p><b>
Experience Required</b></p><ul><li>
Demonstrated success in a pre-sales, solutions engineering, or technical consulting role.</li><li>
Background in cybersecurity or identity-related technologies preferred.</li><li>
Experience collaborating with or supporting channel partners in a technical capacity.</li></ul><p><b>
Travel Requirements</b></p><ul><li>
Where required for customer meetings, partner engagements, and events.</li></ul><p>
Additional Information</p><p>
We are proud to foster a diverse and inclusive workplace, where every individual's unique background, perspective, and contribution is celebrated. We believe that by embracing diversity, we drive innovation and create a stronger, more united team. Inclusion is at the heart of who we are and how we succeed. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, or disability. Upon conditional offer of employment, candidates are required to complete a comprehensive background check as per our internal policy.<br>
<br>
CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview, please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs.</p></div>
</div><div><h5 class="jobSectionHeader"><b>Additional Information</b></h5>
<div><p>We are proud to foster a diverse and inclusive workplace, where every individual's unique background, perspective, and contribution is celebrated. We believe that by embracing diversity, we drive innovation and create a stronger, more united team. Inclusion is at the heart of who we are and how we succeed. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, or disability. Upon conditional offer of employment, candidates are required to complete a comprehensive background check as per our internal policy.<br>
<br>
CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview, please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs</p></div></div></div></div></div></div><p></p>

Senior Solutions Engineer - Saudi

Xpendless Technology

<p><b>Job Title:</b> Senior ITSM Solutions Engineer</p><p>We are seeking an experienced Senior ITSM Solutions Engineer to join our team. In this role, you will lead the design, implementation, and support of IT Service Management solutions with a primary focus on Ivanti Service Manager. You will drive ITSM deployments for enterprise clients, owning the full solution lifecycle from requirements through to post-implementation support.</p><p><b>Responsibilities</b></p><ul><li>Lead the translation of client requirements into robust ITSM solution designs.</li><li>Configure, customise, and deploy Ivanti ITSM platforms in alignment with industry best practices and client objectives.</li><li>Own the integration of ITSM solutions with existing IT infrastructure, including systems, networks, and applications.</li><li>Drive testing and quality assurance activities to ensure reliability and performance of delivered solutions.</li><li>Provide senior-level technical support and troubleshooting to enterprise clients during and after implementations.</li><li>Produce and maintain comprehensive documentation including system configurations, technical specifications, and user guides.</li><li>Act as a subject matter expert on Ivanti and ITSM trends, guiding clients and internal teams on best practices.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>7+ years of hands-on experience in ITSM implementation, system administration, or IT consulting roles.</li><li>Proven, deep experience with Ivanti Service Manager &mdash; this is mandatory.</li><li>Ivanti certifications are required or strongly preferred.</li><li>Strong knowledge of IT Service Management principles and ITIL practices.</li><li>ITIL Foundation v4 certification required; higher ITIL certifications are a plus.</li><li>Strong analytical, problem-solving, and client-facing communication skills.</li><li>Proven ability to work independently and lead delivery in cross-functional environments.</li></ul><p><b>Key Skills</b></p><ul><li>Ivanti Service Manager</li><li>IT Service Management (ITSM)</li><li>ITIL Foundation v4</li><li>Enterprise IT Integration</li><li>Technical Support &amp; Troubleshooting</li><li>Client Communication</li><li>Solution Design &amp; Documentation</li></ul><p><b>Location</b> &mdash; Doha, Qatar (on-site)</p><p><b>Employment type</b> &mdash; Full-time</p><p>Job Type: Contract<br/>Contract length: 12 months</p><p>Pay: QAR20,000.00 - QAR25,000.00 per month</p><p>Work Location: In person</p>

Senior ITSM Solutions Engineer

Chatham Financial

<div><p><b>Job Description:
</b></p><p></p><p><b>Overview:
</b></p><p>We don&rsquo;t simply hire employees. We invest in them. When you work at Chatham, we empower you &mdash; offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day.
</p><p></p><div><div><p>The technology team at Chatham is responsible for building scalable, innovative fintech solutions that power global investment decisions. As a Senior Data Solution s Engineer within the Asset Platform division , you will report to the Asset Data Platform Manager and be part of a forward-deployed engineering team delivering complex solutions on Chatham&rsquo;s Asset Platform for one of its largest and most strategic clients - a global real estate investment manager. You will oversee the design and delivery of custom, end-to-end solutions that span multiple Data Platform layers, collaborating closely with Senior Engineers and Leads across Data Engineering, Data Integration, and Analytics to ensure strong data quality, effective governance, and long-term customer success. In this engagement, you will be joined by a Data Engineer and a Data Analyst and, together, you will maximize the success of the client&rsquo;s analytics initiatives on the Asset Platform.
</p></div><p></p><div><p><b>In this role you will:<br>
</b></p></div><p></p><div><ul><li><p>Act as Technical Lead for a client-facing Data Analytics engagement, guiding solution design, delivery approach, and technical decision-making
</p></li></ul></div><div><ul><li><p>Lead discovery and data assessment activities, evaluating data availability, quality, and feasibility for new data management, analytics, or reporting initiatives
</p></li></ul></div><div><ul><li><p>Design, model, and onboard priority datasets not yet available in the product's Data Platform, ensuring alignment with platform standards and client requirements
</p></li></ul></div><div><ul><li><p>Oversee and contribute to the d evelop ment of custom analytics solutions - including reports, dashboards, semantic models, views and/or queries - against the product&rsquo;s Data Platform to facilitate advanced, idiosyncratic or novel data consumption alongside the Asset Platform&rsquo;s standard analytics
</p></li></ul></div><div><ul><li><p>Define and implement bespoke data quality rules and on-demand data validation checks beyond the standard platform capabilities
</p></li></ul></div><div><ul><li><p>Review solution designs and implementations to ensure scalability, reliability, maintainability, and alignment with long-term platform strategy
</p></li></ul></div><div><ul><li><p>Serve as a primary technical point of contact for the client, gathering feedback, managing expectations, and translating business needs into actionable technical enhancements
</p></li></ul></div><div><ul><li><p>Represent Chatham&rsquo;s best interests in client engagements by balancing customer requests with platform integrity, security, and sustainability
</p></li></ul></div><div><ul><li><p>Mentor Data Engineers and Analysts by providing technical guidance, design feedback, and code reviews<br>
</p></li></ul></div><p></p><div><p><b>Your i </b><b>mpact:<br>
</b></p></div><p></p><div><p>As a Senior Data Solution s Engineer, you will play a critical role in ensuring that data solutions built on the product's Data Platform are cohesive, scalable, and aligned with both technical and business objectives . By combining strong data engineering skills with solution - level ownership and cross - functional leadership, you will help bridge the gap between platform capabilities and real - world product and client needs - driving consistency, quality, and impact across Chatham&rsquo;s and client&rsquo;s data ecosystem.<br>
</p></div></div><p></p><div><div><p><b>Contributors to your success:<br>
</b></p></div><p></p><div><ul><li><p>Strong proficiency in SQL querying and transformations
</p></li></ul></div><div><ul><li><p>Strong experience using Python for backend development and/or data transformation.
</p></li></ul></div><div><ul><li><p>Proven track record of building or operating multi-layered Enterprise Data Platforms delivering complex analytical use-cases and integrating highly sparse and diverse datasets
</p></li></ul></div><div><ul><li><p>Represents a big plus: experience with designing software components for scalability, performance, and operational trade-offs ; operationalising complex Data Platform infrastructure via Terraform (or similar)
</p></li></ul></div><div><ul><li><p>Hands - on experience working with modern analytical data stores such as Snowflake or Databricks
</p></li></ul></div><div><ul><li><p>Hands - on experience building solutions on cloud platforms, preferably Azure, including storage, compute, and security concepts
</p></li></ul></div><div><ul><li><p>Experience designing and operating CI/CD pipelines, preferably using GitHub and GitHub Actions
</p></li></ul></div><div><ul><li><p>Working knowledge of microservices architectures, including experience with Docker and containerized deployments
</p></li></ul></div><div><ul><li><p>Working knowledge of data governance and master data management fundamental concepts
</p></li></ul></div><div><ul><li><p>Familiarity with version control best practices and collaborative development workflows
</p></li></ul></div><div><ul><li><p>Strong ability to collaborate cross-functionally and communicate technical concepts clearly to both technical and non-technical stakeholders
</p></li></ul></div><div><ul><li><p>Experience providing technical leadership through solution design, code reviews, and mentorship
</p></li></ul></div><div><ul><li><p>Customer-focused mindset with the ability to balance client satisfaction, technical quality, and long-term platform sustainability while representing Chatham&rsquo;s best interests
</p></li></ul></div><div><ul><li><p>B.S. or M.S. in Statistics / Mathematics / Economics / Computer Science / Management Information Systems
</p></li></ul></div></div><p></p><p><b>About Chatham Financial:
</b></p><p>Chatham Financial is the leading independent capital markets advisor, delivering an integrated blend of expert advice and powerful technology to help you reduce risk and seize opportunity. With decades of capital markets strategy, execution, monitoring, and performance expertise, we serve as an unwavering advocate for your best interests and your innovation partner. Our technology platform unifies data across assets, debt, and derivatives, giving you unmatched agility, transparency, and insight.
</p><p><b>It&rsquo;s clear ahead.
</b></p><p></p><p>Our commitment is to carry that light forward in every partnership, every solution, and every market we serve.
</p><p></p><p>We help guide the way&mdash;giving clients the insight and momentum to move forward with confidence, no matter what lies ahead.</p></div>

Senior Data Solutions Engineer

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b><br>
</h1>
The Senior Cloud Solutions Engineer supports the development and execution of Humana&rsquo;s cloud implementation and modernization strategy for Contact Center as a Service (CCaaS) platforms. This role plays a critical hands on engineering leadership role in advancing large scale transformation initiatives, including the Nuance Migration Project.<br>
This position represents a strategic shift from primarily operational and process oversight to deep technical execution and technical leadership, embedding stronger cloud, SaaS, and contact center engineering expertise within the team while maintaining awareness of delivery and operational considerations. The role addresses moderately complex to complex technical challenges and exercises significant autonomy in determining technical approaches and solutions.<p></p><p>
The <b>Senior Cloud Solutions Engineer</b> is a key member of Humana&rsquo;s technology organization, responsible for implementing and advancing the enterprise cloud strategy for the Customer Experience Center Platform ecosystem, including Genesys Cloud and the new Platform Google CX Agent Studio.</p><p>
This role provides hands‑on technical leadership across architecture, design, integration, and optimization of cloud‑based contact center solutions. The engineer collaborates closely with product owners, solution architects, business analysts, delivery teams, IT leadership, operations leaders, and vendor partners to ensure Humana fully realizes the value of its CCaaS investments in a secure, compliant, and scalable manner.</p><p>
The role begins to influence platform and innovation strategy, makes decisions on moderately complex to complex technical issues with limited guidance, and exercises considerable latitude in defining objectives and approaches. Success in this role requires a strong balance of <b>engineering execution, vendor partnership, and transformation leadership</b>.</p><p></p><h1 class="jobSectionHeader"><b><br>
Use your skills to make an impact
</b><br>
</h1><h3 class="jobSectionHeader"><b>Primary Responsibilities</b></h3><ul><li>Serve as the <b>technical lead</b> for Contact Center solutions, with hands‑on ownership of <b>Google CX Agent Studio, Google Cloud Platform (GCP)</b>, and integrated CCaaS technologies (e.g., Genesys Cloud).</li><li>Design, implement, and optimize cloud‑based contact center and conversational AI solutions leveraging <b>GCP services</b>, including integrations with Google CX Agent Studio, speech technologies, analytics, and AI/ML capabilities.</li><li>Provide technical leadership and mentorship to developers and engineers, ensuring adherence to enterprise architecture standards, security, reliability, and scalability best practices.</li><li>Partner with business analysts, solution architects, and product owners to translate business requirements into <b>end‑to‑end technical designs and implementations</b> across cloud and SaaS platforms.</li><li>Lead development and configuration efforts for omnichannel capabilities, including voice, chat, routing, authentication, analytics, and automation, across Google‑based and vendor platforms.</li><li>Drive platform modernization initiatives and migrations (e.g., Nuance migration) with a focus on <b>cloud‑native and GCP‑optimized architectures</b>.</li><li>Evaluate, design, and execute <b>Proofs of Concept (POCs), pilots, and solution validations</b> on Google CX Agent Studio, GCP, and related SaaS platforms.</li><li>Identify optimization opportunities across performance, latency, cost, and operability; provide actionable recommendations and drive implementation.</li><li>Collaborate closely with platform vendors (Google, Genesys, and others) to resolve complex technical issues, influence product roadmaps, and ensure successful adoption of new capabilities.</li><li>Participate in Agile ceremonies (sprint planning, demos, retrospectives) while ensuring high‑quality engineering execution and delivery outcomes.</li></ul><div></div><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field</li><li>
10+ years of technical experience delivering complex, large‑scale cloud, SaaS, or platform‑based solutions</li><li>
Strong analytical, organizational, and problem‑solving skills</li><li>
Passion for contributing to an organization focused on continuously improving consumer and member experiences</li></ul><p></p><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li>
Technical leadership experience delivering <b>large‑scale cloud and SaaS platforms</b>, with a strong focus on <b>Customer Experience / Contact Center technologies</b> (e.g., Genesys Cloud, NICE inContact, Five9, Salesforce).</li><li>
Proven experience leading or contributing to <b>major enterprise modernization and transformation programs</b>, including cloud migrations and platform exits.</li><li>
Hands‑on experience delivering <b>omnichannel customer engagement capabilities</b>, including voice, chat, routing, authentication, analytics, workforce management, AI/ML, automation, and conversational interfaces.</li><li>
Experience integrating contact center platforms with enterprise SaaS ecosystems (e.g., Salesforce, ServiceNow, Microsoft Dynamics).</li><li>
Demonstrated ability to design, execute, and lead <b>Proofs of Concept (POCs), pilots, and technology evaluations</b> on cloud and SaaS platforms.</li><li>
Strong architecture experience across <b>Business, Application, Data, and Technology</b> domains.</li><li>
Excellent communication and influencing skills, with the ability to translate complex technical concepts into business‑relevant outcomes.</li><li>
Proven ability to mentor teams, drive adoption of new technologies, and enforce engineering best practices.</li><li>
Experience working in <b>Agile delivery models (e.g., SAFe)</b>, with familiarity in Waterfall methodologies.</li><li>
Experience collaborating closely with vendors to influence product capabilities and roadmaps.</li><li>
Healthcare industry experience preferred.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Google Cloud Platform (GCP) &amp; Conversational AI &ndash; Preferred Skills</b></h3><ul><li>
Hands‑on experience with <b>Google Cloud Platform (GCP)</b> services supporting customer experience and conversational AI solutions.</li><li>
Experience designing and implementing solutions using <b>Google CX Agent Studio</b> and/or <b>Dialogflow CX</b>, including intent modeling, conversation design, orchestration, and integrations.</li><li>
Familiarity with <b>Vertex AI</b> for ML model integration, tuning, and inference in customer experience use cases.</li><li>
Experience leveraging <b>BigQuery</b> for analytics, reporting, and insights related to contact center and customer interactions.</li><li>
Experience deploying and operating services using <b>Cloud Run</b>, <b>Compute Engine</b>, or <b>Kubernetes‑based architectures</b>.</li><li>
Strong understanding of <b>GCP IAM</b>, security, networking, monitoring, and cost optimization best practices.</li><li>
Experience integrating GCP services with CCaaS platforms (e.g., Genesys Cloud) and enterprise systems.</li><li>
Exposure to GCP‑based speech, text, and AI services (e.g., speech recognition, NLP, analytics) is a strong plus.</li></ul><p></p><p><b>
Additional Information</b></p><p></p><p><b>
Work-At-Home Requirements</b></p><ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul><p></p>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$106,900 - $147,000 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p><h1 class="jobSectionHeader"><b><br>
About us</b><br>
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Senior Cloud Solutions Engineer - Contact Center

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