senior solutions engineer

zeotap

<div>As a Senior Solutions Engineer - Support, you will play a key role in providing technical expertise and driving customer success for our enterprise clients using Zeotap&rsquo;s SaaS platform. In this senior role, you&rsquo;ll not only resolve complex issues and ensure seamless integrations but will also take on additional responsibilities like managing escalations, leading client-facing calls, mentoring the support team, and driving process improvements. You will collaborate across teams &mdash; Engineering, Product, Sales, and Customer Success &mdash; ensuring customers have an exceptional experience and derive maximum value from Zeotap&rsquo;s solutions.This role is ideal for someone with a strong technical background, an ownership mindset, and a passion for delivering excellent customer service, with a proven ability to mentor and drive team efficiency in a high-growth, fast-paced environment.<h4 class="jobSectionHeader">
Responsibilities:</h4><ul><li>
Client-Facing Expertise:Act as the primary technical advisor and product expert for enterprise customers, ensuring they receive high-quality support and expert guidance.</li><li>
Lead and manage client-facing calls, providing timely and effective resolutions to complex technical issues.</li><li>
Build and maintain strong relationships with customers to understand their business needs and deliver tailored support, ensuring maximum value from Zeotap&rsquo;s platform. Actively engage with clients during escalations and ensure customer satisfaction through effective issue resolution.</li><li>
Escalation Management:</li><li>
Own and manage escalated issues from customers, ensuring that issues are resolved promptly within SLAs.</li><li>
Provide detailed context and collaborate closely with internal teams to resolve complex cases, including technical configurations and root cause analysis.</li><li>
Establish best practices for escalation management, ensuring all team members follow a consistent and effective process.</li><li>
Team Mentoring &amp; Leadership: Mentor junior members of the support team, providing guidance on technical problem-solving, customer interactions, and escalation management.</li><li>
Foster a collaborative team environment, encouraging knowledge sharing, continuous improvement, and high performance.</li><li>
Take ownership of process improvements within the support function, developing and implementing new procedures, tools, and training to optimize team effectiveness.</li><li>
Process Building &amp; Continuous Improvement:</li><li>
Lead the development of internal knowledge bases, documentation, and troubleshooting guides to empower customers and internal teams.</li><li>
Drive improvements in internal support processes, ensuring efficient and consistent customer experiences while reducing response and resolution times.</li><li>
Proactively identify trends and root causes of recurring issues and collaborate with engineering and product teams to address them at the source.</li><li>
Reporting &amp; Metrics:</li><li>
Take ownership of support metrics, including ticket volume, resolution times, customer satisfaction (CSAT), and technical issue trends.</li><li>
Prepare and deliver regular performance reports to leadership, providing actionable insights and recommendations for improvements.</li><li>
Collaboration with Internal Teams:</li><li>
Work closely with Engineering, Product, Sales, and Customer Success teams to align technical solutions with customer needs.</li><li>
Collaborate on cross-functional projects and initiatives to continuously enhance the customer experience.</li><li>
Adhere to Security and Compliance Standards:Follow Zeotap&rsquo;s security and privacy policies, ensuring that customer data is handled in compliance with internal guidelines and industry standards.</li></ul><ul><li> 
4+ years of experience in a technical support, solutions engineering, or customer success engineering role within a SaaS or enterprise software environment.</li><li>
Proven experience managing escalations and providing high-quality support for large-scale enterprise customers.</li><li>
Demonstrated success in mentoring and leading teams, fostering collaboration, and driving process improvements.</li><li>
SaaS &amp; Cloud Application Support: Expertise with SaaS applications and cloud-based infrastructure (particularly Google Cloud Platform, but any cloud experience is valuable).</li><li>
API &amp; Integrations: Deep experience with RESTful APIs, troubleshooting integrations, and providing solutions for complex customer issues.</li><li>
SQL &amp; Querying: Strong knowledge of SQL and ability to write and optimize queries for troubleshooting data-related issues.</li><li>
Scripting &amp; Automation: Experience with scripting (Python, Bash, Javascript, or Java) to automate workflows and resolve technical issues.</li><li>
Monitoring &amp; Troubleshooting: Familiarity with cloud monitoring tools (e.g., Stackdriver, BigQuery, Datadog, Kibana, Grafana, Splunk).</li><li>
Exceptional verbal and written communication skills, able to effectively communicate complex technical concepts to both technical and non-technical stakeholders.</li><li>
Strong relationship-building skills, with the ability to manage and maintain customer relationships while aligning internal teams to solve customer challenges.</li><li>
Excellent analytical and troubleshooting skills with the ability to quickly identify root causes and resolve complex technical issues.</li><li>
Ability to manage multiple priorities simultaneously while maintaining a high standard of customer satisfaction.</li><li>
A passion for delivering customer satisfaction and high-quality support.</li><li>
Proven ability to handle customer issues under pressure, maintaining a positive customer experience in challenging situations.</li><li>
Strong sense of ownership, accountability, and initiative.</li><li>
Willingness to take responsibility for the success of the support function and customer experience.</li><li>
Willingness to work across different time zones to support customers, particularly during EU working hours.</li></ul><h4 class="jobSectionHeader">
Nice-to-Have:</h4><ul><li>
Cloud Certifications: Certifications such as Google Cloud Professional Cloud Architect or similar are beneficial.</li><li>
Technical Knowledge: Experience with Kubernetes, Docker, or Terraform for managing cloud-based infrastructure</li><li>
Industry Knowledge: Familiarity with Ad-tech, Mar-tech, or similar industries, especially in areas related to privacy, data security, and cloud-based analytics.</li></ul><h4 class="jobSectionHeader">
Measures of Success:</h4><ul><li>
Customer Satisfaction (CSAT): High CSAT scores based on customer feedback, demonstrating your ability to solve problems effectively.</li><li>
Escalation Management: High success rate in managing and resolving escalated issues within SLAs.</li><li>
Team Growth &amp; Development: Successful mentoring of junior team members and leadership in process improvements.</li><li>
SLA Adherence: Consistent adherence to SLA targets for response and resolution times.</li><li>
Team Performance: High team performance based on metrics such as ticket resolution time, first-call resolution rate, and customer satisfaction.</li><li>
Knowledge Base Contribution: Regular contributions to the internal knowledge base, improving team efficiency and customer self-service.</li><li>
Proactive Monitoring Initiatives: Active involvement in identifying and addressing potential issues before they escalate. Demonstrated success in setting up and managing proactive monitoring systems to prevent disruptions and optimize system performance.</li></ul></div>

Senior Solutions Engineer - Support

Astronomer

<div><div>Location<div>
Hyderabad</div></div><div>
Employment Type<div>
Full time</div></div><div>
Location Type<div>
Hybrid</div></div><div>
Department<div>
Customer</div></div></div>
 <div><div><div>Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow&reg;. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven s. Trusted by more than 700 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.</div>
About this role:
As a Senior Solutions Engineer - Cloud Infrastructure, you will work with Astronomer&rsquo;s most strategic private-cloud customers to adopt and benefit from Astronomer&rsquo;s offerings for deploying and managing Apache Airflow clusters and related infrastructure. You will assist customers with installations and support of their technology stack for private-cloud installations so they can get maximum value out of their Astronomer Investment.
Hybrid Work Model: For this role, you will embrace a flexible hybrid work model, working at least 3 days per week at our Office in Hyderabad while delivering a seamless experience that is digitally and physically connected.
What You Get To Do<ul><li><div>
You will have responsibility for a small number of assigned accounts, maintaining a single-minded focus to ensure that some of our largest and most strategic customers are extracting the most value out of their Astronomer investment.</div></li></ul><ul><li>
Work with Astronomer customers and support the Astronomer Managed Airflow Software installations on their on-premise environments</li><li>
Identify, set up, and measure monitoring &amp; alerting metrics for Customer on-prem Astronomer Software infrastructure to ensure optimal performance and high availability.</li><li>
Independently troubleshoot infrastructure issues related to Astronomer&rsquo;s Kubernetes-based private-cloud offerings, including but not limited to Kubernetes, networking, database connectivity, and other critical services and solution components.</li><li>
Drive major incidents, root cause analysis, change impact analysis &amp; implementation</li><li>
Identify and develop automation using scripts for environment monitoring and health checks</li><li>
Provide guidance/direction to the team for critical/complex infrastructure issues</li><li>
Maintain and continuously improve your technical expertise. You would be knowledgeable about Airflow and Astronomer's products. You stay up to date with the latest releases and features while focusing on those that have a greater impact on customers.</li><li>
Act as a liaison by collecting feedback and identifying improvements through client interactions and relaying these recommendations back to the Product team</li></ul>
What You Bring To The Role<ul><li><div>
4+ years of hands-on Kubernetes experience.</div></li><li><div>
6+ years of industry experience.</div></li><li><div>
Experience with Python/Shell Scripting</div></li><li><div>
Strong understanding of microservices/service-oriented architecture.</div></li><li><div>
Strong knowledge and hands-on experience in Linux/Unix Operating Systems</div></li><li><div>
Strong knowledge and hands-on experience in setting up and debugging networking issues on the fly.</div></li><li><div>
Hands-on experience with the Infrastructure as Code tools like Helm, terraform, etc</div></li><li><div>
Working experience and advanced understanding of at least two Cloud Platform among AWS, Azure, and Google Cloud.</div></li><li><div>
Significant level of comfort interacting with assigned customers, over a variety of mediums (slack, email, pair programming sessions).</div></li><li><div>
Strong oral and written communication skills</div></li><li><div>
Empathetic and lean towards giving those around them the benefit of the doubt</div></li><li><div>
Eager to help customers solve problems and succeed in making Airflow the de-facto standard in data orchestration</div></li><li><div>
Highly data-driven and intrigued by the challenge of delivering an awesome Astronomer experience to hundreds of customers</div></li></ul>
Bonus points if you have:<ul><li><div>
Experience in working with or in Apache Airflow in a production-level environment.</div></li><li><div>
Experience building and maintaining CI/CD pipelines</div></li><li><div>
Experience working on short and long-term customer-engagements</div></li><li><div>
Experience with related-market products such as Cloudera, Databricks, Snowflake, DBT, ETL Technologies, and analytics solutions</div></li></ul>
#LI-Hybrid
#LI-Fulltime
At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Astronomer is a remote-first company.</div></div>

Senior Solutions Engineer - Cloud Infrastructure, Hyderabad

Steadfast Trading and Contracting

Job Title: Senior ITS Engineer / Senior Traffic EngineerLocation: Doha, QatarWe are hiring a Senior ITS / Traffic Engineer with solid experience in advanced traffic management systems and ITS design.Requirements:Degree in Civil/Transportation EngineeringProven experience in ITS &amp; traffic engineeringStrong background in ITS design and implementationSend your CV to hrsurumy@gmail.comWhatsApp / Contact: +974 50873338Job Type: Full-timePay: QAR13,000.00 - QAR15,000.00 per month

Senior ITS Engineer

Motorola Solutions

<div>
 
 Company Overview
 
 
 
 At Motorola Solutions, we believe that everything starts with our people. We&rsquo;re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that&rsquo;s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
 
 
 
 Department Overview
 
 
 
 The Senior Pre-Sales System Engineer role is a front line position that partners closely with the Motorola Solutions key account Managers as well as our customers. You will be responsible to deliver customer-driven, world-class, leading-edge, end-to-end solutions that rise to the challenges that our customers face.
 
 
 The Senior Pre-Sales System Engineer is the overall owner of the solutions&rsquo; technical design, incorporating products and services from both Motorola and third party companies.
 
 
 The team concentrates on the following mission-critical communications technologies at various levels of complexity:
 
 
 <ul>
 <li>
 Public safety grade mobile voice and data networks
 </li>
 <li>
 Advanced mobile LMR and LTE devices
 </li>
 <li>
 Integrated command and control: Dispatch Consoles, Computer Aided Dispatch (CAD)
 </li>
 <li>
 Fixed and Mobile Video
 </li>
 <li>
 Intelligence-Led Public Safety: Real time video and data analytics
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 The primary role of the Senior Pre-Sales System Engineer is to undertake high level engineering tasks (such as High Level Designs, Detail Designs and System Architecture design) in support of major radio system opportunities
 
 
 
 AUTHORITIES:
 
 
 
 The Senior Sales/System Engineer will be responsible for issuing technical solutions and designs during the tender phase and advice to various Project teams during implementation.
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Provide technical advice on specialist areas of radio communications systems (P25, Tetra, DMR, HF, MCPTX).
 </li>
 <li>
 Describe system performance, features, and architecture to consultants and customers.
 </li>
 <li>
 Technical architect and system design responsible for new opportunities.
 </li>
 <li>
 System architecture design and dimensioning for Core sites, Radio/Remote sites and TX sites. Design and dimension systems to provide customer required features and performance criteria such as redundancy, grade of service (GoS) and link/path availability.
 </li>
 <li>
 Evaluate different Motorola technologies and determine the best fit for customer needs and budget (including the selection of third party products for use in system solutions). Work with Sales to develop overall sales strategies based on the customer&rsquo;s requirements and resources.
 </li>
 <li>
 Formally present technical product information to customers, professional organizations, and consultant groups about Motorola products.
 </li>
 <li>
 Create and review system engineering deliverables (i.e. System Design Document, System Description Document, Bill of Materials, System Architecture Diagrams, Network Diagrams, Fleetmaps, Coverage Plots, Design and Capacity Calculations, and other High Level as well as Detail Design deliverables)
 </li>
 <li>
 Interface with product groups regarding solutions or new products. Use their understanding of systems to request new products, systems, and features from System Planning.
 </li>
 <li>
 Analyze radio traffic reports to ensure continued optimal use of the network facilities.
 </li>
 <li>
 leasing with radio planning team to conduct Radio Coverage and Capacity studies and produce coverage maps.
 </li>
 <li>
 Complete RF studies including coverage analysis, frequency reuse and interference analysis.
 </li>
 <li>
 Support the Project team in understanding system requirements and development of solutions.
 </li>
 <li>
 Ensure that all aspects of the system design have been completed to a level that minimizes Motorola&rsquo;s risk.
 </li>
 <li>
 Ensure an understanding of commercial conditions and appropriate responses to technical conditions.
 </li>
 <li>
 Ensure that all response recommendations made on behalf of Motorola will comply with all appropriate statutory regulations.
 </li>
 <li>
 Review all technical documentation.
 </li>
 <li>
 Produce factory &amp; field acceptance test procedure documentation.
 </li>
 <li>
 Knowledge management activities to explore and acquire knowledge in order to keep up level of technical expertise.
 </li>
 <li>
 Report the current status of work on a regular basis.
 
 
 </li>
 </ul>
 
 Basic Requirements
 
 
 
 The ideal candidate has the following skills and capabilities:
 
 
 <ul>
 <li>
 More than 7 years involvement with a wide range of radio communications systems and Video security including their design, specification and implementation.
 </li>
 <li>
 Technical Sales or customer relationship management experience
 </li>
 <li>
 Bachelors/Masters Degree in Electrical, Wireless, Computer, or Network Engineering is preferred.
 </li>
 <li>
 A positive attitude with a can-do mentality that enables you to be creative, resourceful and deliver results
 </li>
 <li>
 Strong written and oral communications skills with the ability to present complex topics to technical and non-technical audiences in English and Arabic
 </li>
 <li>
 Ability to build strong relationships with internal and external stakeholders
 </li>
 <li>
 Willingness to think out of the box and challenge the status quo
 </li>
 <li>
 Attention to detail and a flawless execution mindset
 </li>
 <li>
 Strong general knowledge of wireless communications fundamentals and voice/data architectures - both public and private (e.g. Tetra ,APCO P25, DMR, LTE, HF, MANET) is highly desirable.
 </li>
 <li>
 </li>
 <li>
 Strong general knowledge of boarder security and safe city solutions (including Fixed and Mobile video)
 </li>
 <li>
 Strong general knowledge of IP networking architecture, protocols and security is highly desirable.
 </li>
 <li>
 Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset.
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 Over 50%
 
 
 
 Relocation Provided
 
 
 
 None
 
 
 
 Position Type
 
 
 
 Experienced
 
 
 
 Referral Payment Plan
 
 
 
 Yes
 
 
 
 Company
 
 
 
 Motorola Solutions UK Limited, Qatar Branch
 
 
 
 
 EEO Statement
 
 
 
 
 Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
 
 
 We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you&rsquo;d like to join our team but feel that you don&rsquo;t quite meet all of the preferred skills, we&rsquo;d still love to hear why you think you&rsquo;d be a great addition to our team.
</div>

Senior Pre-Sales System Engineer - MEA

GRADE REFRIGERATION LLC

<div>GRADE Refrigeration is an Industrial Refrigeration contractor operating in the MENA region. The Senior Service Engineer will dedicate himself to the best of his ability to improve the profitability of the Company and its affiliates. The Senior Service Engineer will be reporting to the Head of Service Execution. 


 Job Description

Your tasks
<ul>
<li>Responsible for preparation, execution and reporting on the various service interventions and projects assigned</li>
<li>Installation &amp; commissioning, validation &amp; calibration of screw and reciprocating compressors</li>
<li>Preventive maintenance, inspections and repairs of equipment</li>
<li>Advise, support and cooperate with clients, contractors, project managers and service engineers on functional upgrades, controls upgrades, HSE upgrades, when required</li>
<li>Conducts maintenance &amp; operator training</li>
<li>Trouble shooting and assessment of refrigeration plants</li></ul> 


Your profile
<ul>
<li>Mechanical Engineering graduate with ammonia and industrial refrigeration experience</li>
<li>Minimum 8 years experience in ammonia industrial refrigeration</li>
<li>Familiar with P&amp;ID drawings, mechanical and electrical drawings</li>
<li>Fluent in English, Arabic would be added advantage</li>
<li>Willing to be abroad and travel frequently</li></ul> 


Conditions of employment

Salary and other conditions of employment are competitive. 


 Information:

Job function

Service Execution 


Position type

Full-time employment

Site

UAE / MENA 


Company

GRADE Refrigeration LLC SP 


Contact
HR Department

jobs@grasso-adearest.com

Fax +971 6 5347679</div>

Senior Service Engineer

Sanction Scanner

<div><h3 class="jobSectionHeader">Join Sanction Scanner as a Solutions Engineer</h3>
At Sanction Scanner &ndash; 2x Deloitte EMEA Winner &amp; 3x Deloitte Fast 50 Winner &ndash; we help financial institutions in 70+ countries fight financial crime with our cutting-edge compliance solutions. We&rsquo;re looking for a Solutions Engineer who will play a hybrid role between our customers and product team &mdash; ensuring smooth onboarding, resolving technical challenges, and championing customer success.<h3 class="jobSectionHeader">
 Why You'll Love Working with Us</h3><ul><li><ul>
<li>Impactful Role: Work directly with customers to ensure their success while shaping our product with real-world feedback.
</li><li>Technical + Customer-Facing: Combine your problem-solving skills with direct client interactions.
</li><li>Growth-Oriented Culture: Join a fast-scaling SaaS company where continuous learning and development are prioritized.
</li><li>Global Exposure: Support leading banks, fintechs, and financial institutions worldwide.</li>
 </ul></li></ul><h3 class="jobSectionHeader">What You&rsquo;ll Be Doing</h3><ul><li><ul>
<li>Onboarding &amp; Implementation: Guide customers through technical setup, API integrations, and initial configuration.
</li><li>Customer Support: Support the Customer Success team in the post-sales technical process: configuration, deployment, training and support</li>
<li>Collaboration with Product: Gather feedback, document feature requests, and work closely with product &amp; engineering teams to improve our solutions.
</li><li>Problem Solving: Diagnose issues, replicate bugs, and provide clear documentation to internal teams.
</li><li>Customer Advocacy: Act as the voice of the customer within Sanction Scanner, ensuring their needs influence product decisions.
</li><li>Knowledge Sharing: Build documentation, FAQs, and training resources to support customers and scale success.
</li><li>Cross-Functional Alignment: Collaborate with Customer Success Managers, Sales Engineers, and Product Managers to deliver the best possible customer outcomes.</li>
</ul></li></ul>Requirements<h3 class="jobSectionHeader">
 What We&rsquo;re Looking For</h3><ul>
<li>Experience: Minimum 1+ years in a customer-facing technical role (Customer Success Engineer, Technical Support Engineer, Solutions Engineer, or similar).
</li><li>Technical Skills: Understanding of APIs, SaaS platforms, and troubleshooting methods.
</li><li>Communication: Strong spoken and written English; able to explain technical concepts to non-technical audiences.
</li><li>Customer Focus: Passion for helping customers succeed, with patience and problem-solving mindset.
</li><li>Collaboration: Ability to work cross-functionally with Product, Engineering, and Success teams.
</li><li>Tools: Experience with CRM (HubSpot preferred), ticketing systems, and knowledge base platforms.</li>
</ul>Benefits<ul>
<li>Competitive Compensation Package &ndash; NET salary with performance bonus.
</li><li>Meal compensation for a nutritious lunch.
</li><li>Inclusive health benefits.
</li><li>Recognition &amp; Reward Culture &ndash; your contributions will be appreciated.
</li><li>Training &amp; development budget.
</li><li>Digital membership support.
</li><li>Flexible dress code.
</li><li>International team culture with opportunities to grow.</li>
</ul>We provide equal opportunity to all, we do not discriminate based on gender, sexual orientation, disabilities, religion, or social origin.</div>

Solutions Engineer

Seam

<div>
 Who we are
 
 
 
 About Seam
 
 
 
 Seam builds the infrastructure that connects software to the physical world through smart device connections. Seam allows software companies to orchestrate operations in physical spaces through everyday experiences like unlocking doors, managing climate, and monitoring properties from anywhere around the globe.
 
 
 Our customers include property software companies that manage hotels, short-term rentals, apartment buildings, commercial offices, gyms, and co-working spaces. If you've ever checked into an Airbnb with a pin code, you've probably used Seam without realizing it.
 
 
 Rather than integrate with every smart device manufacturer in their market, these software companies can complete one integration with Seam to connect to any smart lock, thermostat, or sensor. We also provide all of the UI they need to connect, organize, and manage these devices inside their apps.
 
 
 Seam is backed by Tiger Global, Root Ventures, YC, founders from WhatsApp, Flexport, and execs at Stripe, Plaid, Fastly, and Airbnb, and many more.
 
 
 
 About The Role
 
 
 
 As the founding solutions engineer at Seam, you'll be the primary technical point of contact for our customers through both sales and post-sales implementation and support. You will leverage your technical expertise to help solve technical onboarding and usage problems for our customers and influence Seam's product direction. You will play a pivotal role in building out a scalable and best-in-class technical GTM function, working closely with sales, product, engineering, and marketing.
 
 
 What you'll do
 
 
 With your blend of technical expertise, communication skills, and customer empathy, you'll be a critical part of the Seam team by moving customers through our implementation funnel and providing support to customers throughout the sales, implementation, and post-implementation processes.
 
 
 <ul>
 <li>
 Act as the primary technical point of contact for customers evaluating, onboarding, and ramping with Seam. Understand their needs and design solutions that align with their infrastructure using Seam's platform.
 </li>
 <li>
 Partner with Sales to plan and execute post-sales implementations, ensuring customers onboard quickly and realize value from the platform.
 </li>
 <li>
 Develop and maintain internal and external technical guides to streamline pre- and post-sales workflows.
 </li>
 <li>
 Support product configuration and deliver minor technical changes required for customer implementations.
 </li>
 <li>
 Support our customers post-implementation by troubleshooting any support inquiries and triaging requests as needed to engineers.
 </li>
 <li>
 Get creative. Help us discovery new ways of working with customers to embed our products inside of theirs to accomplish their goals.
 </li>
 <li>
 Feed customer feedback directly to Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
 </li>
 <li>
 Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.
 </li>
 <li>
 Occasionally, travel to customer offices in person for technical deep dives and solutions architecting sessions.
 
 
 </li>
 </ul>
 Who you are
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.
 </li>
 <li>
 A track record of working directly with customers of varying sizes that have varying levels of technical proficiency.
 </li>
 <li>
 Proficiency coding in [TBD].
 </li>
 <li>
 Strong written and verbal communication and interpersonal skills with comfort presenting in front of customers 1:1 and in small groups.
 </li>
 <li>
 An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
 </li>
 <li>
 Comfortable in a small and fast moving startup environment.
 </li>
 <li>
 Excited to work in person with the team in San Francisco
 </li>
 </ul>
</div>

Search 10000+ Senior solutions engineer jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 senior solutions engineer jobs NEAR_ME

Senior Solutions Engineer - Support

Senior Solutions Engineer - Cloud Infrastructure, Hyderabad

Senior ITS Engineer

Senior Pre-Sales System Engineer - MEA

Senior Service Engineer

Solutions Engineer

Solutions Engineer