senior strategy analyst

Cengage

<div><h2 class="jobSectionHeader">We believe in the power and joy of learning</h2>
At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose &ndash; driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.<h2 class="jobSectionHeader">
Our culture values inclusion, engagement, and discovery</h2>
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.<h2 class="jobSectionHeader">
What you'll do here:</h2>
The Strategy Analyst is an individual contributor role responsible for supporting pricing strategy, commercial analysis, and business insight generation across Cengage Group. Reporting to the Senior Manager, Strategy &amp; Pricing, this role will help drive foundational pricing analysis, competitive comparable and insights, and analytical support for strategic commercial initiatives across the business.
This role sits within the Commercial Strategy &amp; Analytics team and is designed for candidates with strong analytical proficiency, intellectual curiosity, and an interest in commercial strategy, pricing, and data-driven problem solving. The role will partner closely with cross-functional business stakeholders to support analyses that influence pricing decisions, business prioritization, and growth initiatives.
This role is ideal for analyst-level candidates with the skills for working with data, and an eagerness to tackle strategic problem solving and contribute to meaningful commercial initiatives in a fast-paced and collaborative environment.<h2 class="jobSectionHeader">
In this role, you will:</h2><ul><li>
Develop analyses and recommendations related to pricing optimization, commercial simplification, whitespace opportunities, and market positioning.</li><li>
Support execution of pricing strategy initiatives through competitive price tracking, market monitoring, pricing diagnostics, and pricing data maintenance activities.</li><li>
Conduct competitive research and pricing analyses across Higher Education, Workforce Skills, Milady, Gale, ELL, and other Cengage businesses to identify pricing trends, risks, and opportunities.</li><li>
Support recurring and ad hoc analytical requests tied to strategic business questions, leadership reviews, and commercial initiatives.</li><li>
Gather, clean, organize, and analyze data from multiple sources to support insight generation and business decision-making.</li><li>
Partner with Commercial Strategy, Pricing Strategy, Enterprise Analytics, and Finance teams to help translate data into actionable business insights.</li><li>
Build and maintain analytical models, trackers, summaries, and presentations used to support pricing and commercial strategy decisions.</li><li>
Assist in identifying key business drivers, market trends, customer behaviors, and commercial performance patterns across Cengage businesses.</li><li>
Help support strategic analyses related to market opportunity, portfolio performance, customer adoption, and commercial effectiveness.</li><li>
Develop proficiency with analytical and reporting tools such as Excel, SQL, Snowflake, Power BI, and other business intelligence technologies.</li><li>
Contribute to executive-ready presentations and business reviews by helping synthesize findings into clear summaries, charts, and recommendations.</li><li>
Support broader strategic and transformation projects as needed, including business reviews, market analyses, and commercial initiatives.</li></ul><h2 class="jobSectionHeader">
Skills you will need here:</h2><ul><li>
A four-year college degree with high achievement and previous experience with the following:</li><li>
1-3 years of professional experience in analytics, strategy, consulting, pricing, finance, business intelligence, commercial operations, or related analytical roles (can include co-op experience)</li><li>
Strong analytical and quantitative problem-solving skills with attention to detail and intellectual curiosity.</li><li>
Advanced proficiency in Excel and PowerPoint, with familiarity or interest in learning SQL, Snowflake, and other analytical tools.</li><li>
Ability to work with and interpret large datasets to identify trends, patterns, and actionable insights.</li><li>
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.</li><li>
Ability to communicate analytical findings clearly and effectively to both technical and non-technical audiences.</li><li>
Interest in pricing strategy, commercial analytics, market analysis, and strategic business problem solving.</li><li>
Strong interpersonal and collaboration skills with the ability to work effectively across teams and functions.</li><li>
Interest in creatively leveraging AI (where applicable) to support analysis and research methods</li><li>
Demonstrated initiative, learning agility, and willingness to take ownership of work products and analyses.</li><li>
Comfortable navigating ambiguity and supporting projects with evolving business questions and priorities.</li><li>
Experience in education technology, SaaS, subscription businesses, pricing analysis, consulting, or commercial analytics environments preferred.</li><li>
Passion for using data and analysis to help drive business decisions and uncover opportunities for growth and improvement.</li></ul>
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.<h2 class="jobSectionHeader">
About Cengage</h2>
Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company&rsquo;s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
10% Annual: Individual Target 

$58,300.00 - $75,750.00 USD</div>

Strategy Analyst (REMOTE)

Nationwide IT Services

<div>AQX S81 
 
Budget Analyst &ndash; Senior 
Clearance: TS/SCI 
Onsite at the Pentagon 5 days per week 
 
Nationwide IT Services (NIS) is currently staffing for a Senior Budget Analyst to support SAF/AQX at Headquarters Pentagon 
 
SAF/AQX serves as the Air Force&rsquo;s focal point for integrated acquisition planning, execution, and oversight, providing expert advice to senior Department of the Air Force (DAF) leadership, the Service Acquisition Executive (SAE), Program Executive Officers (PEOs), and Program Managers (PMs). The office supports programming, budgeting, acquisition reporting, and reform initiatives while overseeing critical Defense Industrial Base (DIB) activities, including Government‑Owned Contractor‑Operated (GOCO) facilities and Defense Production Act (DPA) efforts. SAF/AQX also functions as the acquisition domain functional CIO, leading enterprise architecture, data strategy, and business systems that enable informed, synchronized decision‑making across the Air Force acquisition enterprise. 
 
The tasks for this position include, but are not limited to, the following:<ul><li>
Reviewing budget documentation material and analyzing and developing recommendations and reports on the financial and budgeting aspects of the programs.
</li><li>Tracking program cost and funding data through the PPBE cycles, reviewing and interpreting programmatic data, and preparing cost- related inputs for required reports.
</li><li>Performing analyses of program funding for all PPBE phases and other budget exercises.
</li><li>Tracking and assessing resource allocation options and identifying possible impacts of proposed funding positions.
</li><li>Researching and analyzing program funding and execution trends data from sources such as the EVMS and identify issues, recommend solutions.
</li><li>Recommending changes to funding documentation to ensure standardization and compliance with requirements and making recommendations for process improvement.
</li><li>Utilizing Air Force financial software, automated databases, standard office application software, and database tools. (ABIDES, Program &amp; Budget Enterprise System (PBES), ASARS, AFM, CRIS, IDECS, Microsoft Office Suite).
</li><li>Updating data in Air Force budget and execution plan preparation databases.
</li><li>Tracking and researching financial regulations and policies.
</li><li>Analyzing budgeting and financial processes associated with Air Force PPBE.
</li><li>Supporting LCC and other program cost-estimating efforts including disseminating information for international partners and FMS.
</li><li>Any other tasks closely associated with the performance of duties list above and as coordinated with the
</li></ul> 
Qualifications:<ul><li>
A master&rsquo;s degree in business or related discipline.</li><li>
At least 10 years of relevant acquisition (programs of record) experience in a System Program Office and/or Air Force Headquarters.
</li><li>Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite &ndash; Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro).</li><li>
Must have the ability to learn new software/office IT tools as needed in a timely manner.</li><li>
Must be proficient in public speaking: capable of delivering briefs, speaking in meetings in person and online, and giving presentations.</li></ul>
Work Experience Substitutions:<ul><li>
12 years of relevant work experience may be substituted for a MA/MS degree.</li><li>
BA/BS degree plus 8 years of relevant work experience may be substituted for a MA/MS degree.</li></ul>
Physical Requirements:<ul><li>
Ability to move or traverse throughout a large, secure facility and between multiple work areas</li><li>
Ability to perform repetitive motions with hands, wrists and fingers</li><li>
Ability to sit for prolonged periods at a desk and working on a computer</li></ul> 

About Nationwide IT Services 
 
NIS is an IT and Management consulting company and a CVE-verified Service-Disabled Veteran Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. 
 
Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement. 
 
Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodation consistent with applicable law. 

O6cyGTrAkt</div>

AQX S81- Budget Analyst, Senior - TS/SCI

DLA Piper

<div>DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let&rsquo;s see what we can achieve. Together.
Summary
Join a growing, high-impact Strategic Finance team where Market Analytics, AI, FP&amp;A, and Finance Transformation come together to deliver insights for executive decision-making.
This is an exceptional opportunity for a finance professional who wants to do more than produce reports. As a Strategic Senior Financial Analyst focused on market analytics, you will help shape long-range planning, market intelligence, competitive benchmarking analysis, and executive decision support for a global firm. You will work at the intersection of FP&amp;A, strategic finance, market analytics, financial modeling, forecasting, benchmarking, data analytics, and business performance insights&mdash;turning complex peer and industry information into clear recommendations that influence leaders and drive growth.
You will join an established and expanding team that is investing in its future and in the development of its people. This role offers meaningful exposure to executive leadership, operational business owners, and cross-functional finance partners, along with the opportunity to contribute to global transformation efforts that are modernizing how finance insights are generated and delivered. For candidates who are energized by strategic problem-solving, professional growth, mentorship, and the chance to build a visible career path within a high-performing organization, this role offers both immediate impact and long-term advancement potential.
This is more than a traditional analyst position. It is a career-building opportunity to join a growing Strategic Finance function with strong momentum, targeted mentorship, and intentional professional development. You will have the chance to partner with senior leaders, build relationships across the business, contribute to finance modernization and AI-enabled transformation initiatives, and expand your experience in a role designed to create visibility, progression, and long-term opportunity.
 
 
Location
This position can sit in our Reston or Short Hills office and offers a hybrid work schedule.
 
 
Responsibilities
<ul><li>Serve as a subject matter expert on global and domestic law firm performance drivers, macroeconomic trends, and industry dynamics, translating external developments into clear financial implications and actionable business insights that support strategic planning, forecasting, profitability analysis, and long-range decision-making.
</li><li>Lead the end-to-end lifecycle of peer survey and benchmarking data submissions, including stakeholder coordination, deadline management, data acquisition, validation, analysis, and executive-ready reporting.
</li><li>Partner with finance, strategy and practice group stakeholders to compile data for timely submissions and then develop analyses and reporting that improve visibility into business performance, trends, risks, and opportunities.
</li><li>Incorporate market-based lagging and leading indicators into results, forecast, and planning stories with the broader FP&amp;A team.
</li><li>Support executive leadership with forward-looking market intelligence, scenario analysis, and benchmarking insights that inform growth strategy and resource allocation.
</li><li>Help build and maintain scalable reporting processes, documentation, and a single source of truth library for survey and benchmark information.
</li><li>Drive continuous improvement by identifying opportunities to streamline workflows, automate reporting, strengthen data governance, and enhance analytical tools.
</li><li>Contribute to finance transformation efforts, including the design and adoption of AI-enabled and automation-based solutions that improve speed, consistency, and insight generation.
</li><li>Serve as a trusted resource on benchmarking methodology, assumptions, data quality, and interpretation for cross-functional stakeholders.
</li><li>Deliver ad hoc financial analysis, business cases, and executive materials that synthesize findings into clear recommendations for senior stakeholders. 
 
</li></ul>Desired Skills
Experience working with external market surveys, benchmark datasets, or complex performance data to support strategic or financial decision-making. Background in a professional services, legal, consulting, or similarly complex business environment. Familiarity with tools such as Power BI, SQL, Python, Microsoft Copilot Studio, Claude, or similar analytics and automation platforms is a plus.
 
 
Minimum Education
<ul><li>Bachelor&rsquo;s Degree in Finance, Accounting, Statistics, Business Administration, Economics, Data Science, Computer Science, or a related field. 
 
</li></ul>Preferred Education
<ul><li>Master's degree in Finance, Accounting, Statistics, Business Administration, Economics, Data Science, Computer Science, or a related field. 
 
</li></ul>Certificates
<ul><li>CFA is a plus. 
 
</li></ul>Minimum Years of Experience
<ul><li>5 years&rsquo; experience in Financial analysis, market analysis, benchmarking, or a related analytical role. 
</li></ul> 
Essential Job Expectations
While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: 
 
<ul><li>Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
</li><li>Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
</li><li>Provide timely, accurate, and quality work product.
</li><li>Successfully meet deadlines, expectations, and perform work duties as required.
</li><li>Foster positive work relationships.
</li><li>Comply with all firm policies and practices.
</li><li>Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
</li><li>Ability to work under pressure and manage competing demands in a fast-paced environment.
</li><li>Perform all other duties, tasks or projects as assigned. 
 
</li></ul>Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.
 
 
Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 
 
Work Environment
The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm&rsquo;s discretion in the future.
 
 
Disclaimer
The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm&rsquo;s discretion at any time. This job description does not change the at-will nature of employment. 
 
Application Process
Applicants must apply directly online instead of sending application materials via email. 
 
Accommodation
Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com . 
 
Agency applications will not be considered. 
 
No immigration sponsorship is available for this position.
 
 
The firm&rsquo;s expected hiring range for this position is $98,990 - $131,164 per year depending on the candidate&rsquo;s geographic market location. 
 
The compensation offered for employment will also be dependent on other factors including the candidate&rsquo;s experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).
 
 
Applicants who are not based in the jurisdiction in which this position is posted and who apply for this role are doing so voluntary and are not eligible for relocation assistance. Any relocation benefits, if any, are provided only where a relocation is required at the firm&rsquo;s direction and in accordance with applicable policy and law. 
 
#LI-MK1
 
#LI-Hybrid
DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center .</div>

Sr Strategic Financial Analyst, Market Analytics

Talcott Financial Group

Talcott Financial Group* is an international life insurance group and the industry’s trusted partner for comprehensive risk solutions. Talcott creatively designs and expertly delivers responsive solutions that transfer risk and manage capital in a way that supports the strategic needs of insurers today and into the future.
 Talcott Financial Group has a proven track record of well-executed transactions, and the enterprise benefits from its strong financial position with over $127 billion in assets under management, its investment-grade financial strength ratings, and its partnership with Sixth Street, a leading global investment firm.
 Talcott Financial Group’s two core business platforms include: U.S. based Talcott Resolution and Bermuda and Cayman based Talcott Re.
 
Overview: 
Enterprise Risk Management (ERM) operates as an independent second line of defense, responsible for maintaining and enforcing Talcott’s risk management framework across all subsidiaries. One of our key accountabilities is to monitor key exposures across market, credit, liquidity, and insurance risks. We produce actionable, data-driven risk insights This team is composed of actuaries, CFA charter holders, and risk professionals. The Enterprise Risk Management team partners closely with other business partners in Investment Management, Finance, and Actuarial functions. Our selected candidate will be responsible for end-to-end ownership of key ERM reporting and analytics, including ensuring data integrity, methodological consistency, and alignment with the firm’s risk framework. A Senior Risk Analyst will independently interpret risk exposures, offer clear insights to senior stakeholders and provide critical insights regarding enhancements of the ERM reporting processes.
 
Our Senior Risk Analyst position will offer the selected candidate exposure to Senior ERM Leadership such as the Head of Risk Reporting and the Chief Risk Officer. The ideal candidate will work on a hybrid in-office schedule at either our Hartford, CT office or our Charlotte, NC office.
 
Responsibilities: 
<ul>
<li>Own and produce core ERM reports across key risk areas, including mark-to-market exposure, issuer concentration limits, WARF metrics, hedge effectiveness, liquidity, and stress testing</li>
<li>Ensure accuracy, completeness, and consistency of reporting outputs while understanding data sources, methodologies, and key assumptions</li>
<li>Analyze, interpret, and explain changes in risk metrics</li>
<li>Identify emerging risks and potential limit breaches</li>
<li>Monitor portfolio exposures relative to risk appetite, limits, and investment guidelines</li>
<li>Support liquidity analysis, interpretation of cash flow projections and stress scenarios</li>
<li>Modify and extend reporting frameworks to incorporate new transactions (e.g., block and flow reinsurance deals)</li>
<li>Lead automation and process improvement initiatives to enhance scalability, efficiency, and control of ERM reporting</li>
<li>Serve as a key point of contact for cross-functional partners (Investment Management, Finance, Actuarial) on risk reporting and data-related topics</li>
<li>Review work produced by other analysts and provide guidance to ensure consistency and quality</li>
<li>Contribute to transaction reviews by assessing the impact of new strategies on risk metrics or reporting</li>
</ul>
Qualifications: 
<ul>
<li>Bachelor’s degree in actuarial science, finance, risk management, or a related quantitative field</li>
<li>Minimum of 4 years of experience in insurance, asset management or financial analytics</li>
<li>An ASA, FSA, or CFA designation is a plus</li>
<li>Proficiency in Excel, VBA, and SQL are required</li>
<li>Experience with Python, Power BI, or similar tools for automation and data visualization strongly preferred</li>
<li>Demonstrated ability to take ownership of processes and drive improvements independently</li>
<li>Experience providing project oversight or leading components of projects is a plus</li>
<li>Strong communication skills, with the ability to translate complex analysis into clear, actionable insights for senior stakeholders</li>
<li>Attention to detail and ability to manage multiple deliverables</li>
<li>Strong analytical and problem-solving skills, with demonstrated experience working with complex datasets and reporting frameworks</li>
<li>Results-oriented with a demonstrated ability to work under tight deadlines in a high-performance environment.</li>
</ul>
Compensation: 
This range represents the minimum and maximum annual base salary we reasonably expect to pay for this role at the time of posting. The actual base pay could vary and may be above or below the listed range. The base pay is based on factors including but not limited to experience, competence, and demonstration of proficiencies essential for the role. The base pay is just one component of Talcott’s total annual compensation for employees. Other compensation may include annual bonuses, long-term incentives and recognition.
 
<ul>
<li>This role is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without current or future visa sponsorship.</li>
</ul>
**Talcott Financial Group is an equal employment employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. Talcott Resolution maintains a drug-free workplace. For more information regarding our Privacy Policy, please go to https://talcott.com/onlineprivacypolicy/onlineprivacypolicy.html

Senior Risk Analyst

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst &ndash; Dispute Resolution Management (EEMEA)
Who is Mastercard 
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and innovation, we enable individuals, financial institutions, governments, and businesses to realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. 
________________________________________ 
Overview 
The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments. 
 
The Dispute Resolution Management (DRM) team is responsible for ensuring integrity across the payment ecosystem by managing chargebacks, arbitration, and compliance processes. The team arbitrates disputes, supports customers, and evolves Mastercard standards through data-driven insights and expertise. 
 
Within the Franchise organization, DRM plays a critical role in: 
<ul><li>Managing chargeback and arbitration processes</li><li>Supporting customers on dispute-related matters</li><li>Providing training and advisory services</li><li>Driving adoption of Mastercard Rules and standards</li></ul> 
This role will directly support the 81 markets of the EEMEA (Eastern Europe, Middle East &amp; Africa) region, strengthening in-market expertise and customer engagement. 
________________________________________ 
Role 
This position is responsible for supporting dispute resolution activities across EEMEA, with a focus on arbitration rulings, customer engagement, and regional support. 
Key responsibilities include: 
<ul><li>Review, analyze, and rule on arbitration and compliance cases across dispute scenarios (fraud, authorization, processing errors, and merchant disputes)</li><li>Support EEMEA customers by responding to inquiries and providing guidance on chargeback rules and best practices</li><li>Deliver training sessions and workshops (virtual and in-person) to issuers, acquirers, and stakeholders across the region</li><li>Partner with regional Franchise, Legal, and Product teams to support customer engagements and broader initiatives</li><li>Apply Mastercard Rules, Standards, and operational procedures to ensure consistent, high-quality decisioning</li><li>Contribute to process improvements, documentation, and regional insights to enhance dispute resolution outcomes</li><li>Support regional DRM strategy by strengthening local market engagement and operational capacity</li></ul>
________________________________________ 
All About You 
<ul><li>Fluency in English required; Arabic strongly preferred
</li><li>Strong knowledge of chargebacks, dispute resolution, fraud, and transaction processing</li><li>Understanding of Mastercard Rules and payment network operations preferred</li><li>Ability to work independently while contributing to a regional team environment guided by the Mastercard Way values</li><li>Strong analytical and decision-making capability with attention to detail</li><li>Effective communicator with the ability to engage internal stakeholders and external customers</li><li>Experience delivering training or customer-facing workshops is a plus</li><li>Comfortable operating in a fast-paced, cross-regional environment</li><li>Proficiency in Microsoft Office tools (Excel, PowerPoint, etc.)</li><li>Bachelor&rsquo;s degree or equivalent experience in business, finance, or related field</li><li>Willingness to travel within the EEMEA Region as needed</li></ul>
________________________________________ 
Corporate Security Responsibility 
All Mastercard employees are responsible for protecting the security and integrity of Mastercard assets, information, and networks. This includes: 
<ul><li>Adhering to Mastercard security policies and standards</li><li>Safeguarding confidential information</li><li>Reporting any potential security risks or incidents</li><li>Completing required security training</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Senior Analyst – Dispute Resolution Management (EEMEA)

<div>Senior Data Strategy Manager 
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
 We&rsquo;re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.<h2 class="jobSectionHeader"> 
About the Role</h2>
The Senior Data Strategy Manager is working closely with the Head of Data Strategy to align AIG&rsquo;s data strategy and operating model to business priorities, manage AIG&rsquo;s data budget, prepare executive communications, and drive end-to-end delivery of strategic data initiatives. This role partners with business and technical stakeholders to translate enterprise strategy into executable roadmaps, ensuring priorities are clearly defined, and funded, progress is tracked against plan, and critical initiatives are being delivered.<h2 class="jobSectionHeader"> 
Responsibilities</h2><ul><li>
Program Leadership: Act as program manager and delivery lead for high-priority data initiatives. Drive end-to-end execution, including planning, stakeholder alignment, risk management, and outcome delivery.</li><li>
Priority Setting: Support definition of Data Office priorities in line with enterprise objectives. Ensure delivery plans, resources, and execution are tightly aligned to agreed priorities.</li><li>
Financial Planning: Support annual and multi-year financial planning for the Data Office. Track spending, monitor actuals vs. plan, and provide transparency on budget utilization and outcomes.</li><li>
Executive Communications: Prepare high-quality executive briefings for senior stakeholders and steering committees. Provide clear updates on strategic priorities, progress, risks, and value realization.</li></ul><h2 class="jobSectionHeader"> 
Required qualifications</h2><ul><li>
8+ years of experience in data strategy, data management, or similar leadership roles, preferably in insurance, banking or other related fields.</li><li>
Experience leading cross-functional data programs from design through delivery.</li><li>
Demonstrated ownership of budget planning, financial tracking, and cost management.</li><li>
Strong understanding of value realization, business case development, and ROI tracking.</li><li>
Proven ability to prepare and deliver clear, concise executive briefings.</li><li>
Deep knowledge of data ecosystems (data platforms, governance, AI/ML concepts).</li><li>
Bachelor&rsquo;s degree in business, computer science, engineering, or a related field.</li></ul><h2 class="jobSectionHeader"> 
Preferred qualifications</h2><ul><li>
Experience with cloud data/AI ecosystems (Azure, AWS, or GCP) and common platforms/tools (e.g., Databricks, Snowflake, Spark, Kubernetes).</li><li>
Familiarity with Data Governance and Responsible AI practices (e.g. data quality, privacy, security, fairness, and model risk management).</li><li>
Experience delivering GenAI solutions, including evaluation, safety, and governance.</li><li>
Program/project management certification (PMP, PRINCE2) and/or agile certification (CSM/PSM, SAFe).</li><li>
Experience leading distributed/onshore-offshore teams and external partners.</li>
Master&rsquo;s degree in a related field is nice to have. 
<li>
</li></ul> 
For positions based in New York, NY, the base salary range is $173,000-$217,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. 
#LI-PS1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
<div><div><div><div><div><div><div>Functional Area:</div></div></div></div></div></div></div>
IT - Information Technology
AIG PC Global Services, Inc.</div>

Senior Data Strategy Manager

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. 
 
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together. 
<h2 class="jobSectionHeader">
Description</h2>
Our Network Operations team works around the clock running United&rsquo;s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United&rsquo;s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.
Job overview and responsibilities
The Senior Analyst - SOC Performance &amp; Execution works collaboratively with multiple departments and stations to support the goals, objectives, and projects of the Airport Operations Execution Team. This position is responsible for providing information that supports station operations using existing data to evaluate operational performance and communicating results to identify and make recommendations for improvements. The analyst will develop presentations, generate performance reports, and is responsible for supporting the organization with suggestions for new tools and methods of reporting to meet business goals. This individual will use knowledge of operational performance to create new ideas, take them from concept to deployment and collaborate with various teams.<ul><li>
Provides project management support and represents the priorities of the SOCs and Line Station Ops Reps across all projects &amp; portfolios that will directly impact the leaders in these Ops Control roles; Advocating for these teams and the ability coordinate / consolidate varying needs across the system is critical</li><li>
Partnering with operational leaders and other stakeholders to support a strategic vision for the future of the SOCs, enabling their ability to fully operate a growing flight schedule</li><li>
Coordinate with training and change management teams to deliver effective communication and training programs that support the successful launch of new or updated tools and procedures.</li><li>
Coordinates with the Policy &amp; Procedures team to support updates to the Station Operations Manual (SOM) and ensure the accuracy of the contents within.</li><li>
Support airport operations emergency readiness and business continuity functions</li></ul>
NOTE: This position is located at the AHSC &ndash; Arlington Heights Support Center located in Arlington Heights, IL and considered as a hybrid role working 10 days per month in office, however that may evolve with the needs of the company.<h2 class="jobSectionHeader">
Qualifications</h2><div><h4 class="jobSectionHeader">
What&rsquo;s needed to succeed (Minimum Qualifications):</h4><ul><li>
Bachelor's degree or 4 years of relevant work experience</li><li>
2+ years of experience in a strategic operational role required (Airline/Airport related preferred)</li><li>
Proven track record for decisive action backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance</li><li>
Strong knowledge of airport and network operations</li><li>
Proficient in the use of Microsoft Office products (Excel, Word, Power Point)</li><li>
Ability to work with cross functional groups- strong relationship building skills</li><li>
Strong interpersonal, verbal and presentation skills</li><li>
Highly organized, and the ability to multi-task competing priorities</li><li>
Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities</li><li>
Must be willing and able to travel a minimum of 10%</li><li>
Must be willing and able to work at the Arlington Heights facility in office 10 days a month as a hybrid schedule</li><li>
Must be legally authorized to work in the United States for any employer without sponsorship</li><li>
Successful completion of interview required to meet job qualification</li><li>
Reliable, punctual attendance is an essential function of the position</li></ul><h4 class="jobSectionHeader"> 
What will help you propel from the pack (Preferred Qualifications):</h4><ul><li>
1+ years of leadership experience with projects</li><li>
Project management experience</li></ul></div> 
The base pay range for this role is $81,795.00 to $106,602.00. 
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. 
 
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident &amp; disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. 
 
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com</div>

Senior Analyst - SOC Performance and Execution

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