senior strategy manager

The Home Depot

Position Purpose: The Senior Manager, AI Adoption and Enablement Strategy leads the strategy and execution required to translate AI investments into meaningful business adoption, capability building, and measurable impact. This role sits at the intersection of change leadership, learning strategy, cross-functional influence, and business enablement, helping teams move from awareness and experimentation to confident, sustained use of AI in the flow of work. The person in this role partners closely with senior leaders, key stakeholders, and cross-functional teams (e.g. AI Transformation, Internal Communications, HR Analytics, Technology, Legal, Organization Development)to identify adoption opportunities, shape enablement priorities, and ensure AI capabilities are aligned to business goals, user needs, and enterprise readiness. This leader is responsible for captaining and coordinating cross-functional teams to build and scale an adoption approach that drives both immediate uptake and long-term behavior change. That includes developing the enablement roadmap, defining success measures, identifying capability gaps, and orchestrating the learning and engagement strategies needed to support adoption across diverse audiences. Specific areas of focus include: &middot; Tooling and Licensing Strategy &middot; Competency Modeling and Proficiency Assessment &middot; Literacy and Learning &middot; Internal Communications and Change Management &middot; KPI Identification and Measurement The role requires strong judgment, the ability to simplify complex ideas for senior and non-technical audiences, and the credibility to influence across functions without direct authority. Success in this position depends on balancing strategic vision with practical execution, bringing structure to ambiguity, and helping the organization build confidence, consistency, and momentum in how AI is adopted and applied. The ideal candidate brings a blend of strategic thinking, operational leadership, and strong people influence. They are comfortable leading cross-functional initiatives, navigating change, and working through the organizational realities that shape adoption at scale. They know how to connect emerging technology to real business value, how to create clarity in a fast-moving environment, and how to help leaders and teams build the mindset, skills, and habits required for effective adoption. This role is well suited for someone who combines enterprise thinking, strong communication, KPI orientation, and change management depth with a pragmatic bias toward action. Key Responsibilities: Determine learner capabilities and learner needs by reviewing job requirements, experiencing the learner's environment, connecting with learners and leaders closest to the role, and evaluating key metrics and connect with business partners to stay current on the needs of the business. Develop strategy for assigned content areas (content area plan) and recommend solutions to business partners that address learner needs to increase associate competence and confidence. Collaborate with other LSMs to ensure assigned content areas are represented. Determine and maintain effectiveness of content areas. Work with learning Design &amp; Development, Technology, and/or Delivery teams to determine the most effective learning solutions for assigned content areas and communicate solutions to business partners Create learning plans for assigned job roles based on learner needs. For assigned job roles, validate content area recommendations from other LSMs. Work closely with learning Execution, Technology, and Delivery team members to ensure execution of learning plans. Determine and maintain effectiveness of learning plans. Collaborate with business partners, keeping them informed, influencing the right decisions for learners, and effectively addressing difficult issues. Demonstrate the courage to say what needs to be said, while maintaining strong relationships. Gain buy-in from stakeholders at multiple levels of the organization Direct Manager/Direct Reports: This position reports to the Sr Director, Enterprise Learning &amp; Leadership Development This position has 2-3 direct reports. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Experience leading enterprise AI adoption, enablement, digital transformation, or change management initiatives Demonstrated success driving cross-functional programs across business, HR, operations, technology, and/or learning teams Strong understanding of AI enablement, user adoption, behavior change, and organizational readiness Experience building adoption strategies, communication plans, and scalable enablement approaches for broad audiences Experience designing and scaling learning and development strategies that build capability across broad audiences, including literacy, skill-building, and adoption support for new ways of working Ability to translate complex or technical concepts into clear, actionable guidance for senior leaders and business partners Strong executive presence and experience influencing senior stakeholders across multiple functions Experience using metrics, KPIs, and adoption signals to assess impact and guide strategy Background in learning and development, organizational effectiveness, change leadership, talent strategy, or digital transformation Demonstrated ability to lead through ambiguity and bring structure, clarity, and momentum to emerging priorities Strong people leadership skills, including coaching, prioritization, and cross-functional team leadership Bachelor&rsquo;s degree in business, organizational development, learning, human resources, communications, technology, or a related field; advanced degree preferred Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 2 Competencies: COLLABORATES: Building partnerships and working collaboratively with others to meet shared objectives COMMUNICATES EFFECTIVELY: Developing and delivering communications that convey a clear understanding of the unique needs of different audiences COURAGE: Stepping up to address difficult issues, saying what needs to be said CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions STRATEGIC MINDSET: Seeing ahead to future possibilities and translating them into breakthrough strategies ORGANIZATIONAL SAVVY: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics DECISION QUALITY: Making good and timely decisions that keep the organization moving forward INTERPERSONAL SAVVY: Relating openly and comfortably with diverse groups of people PERSUADES: Using compelling arguments to gain the support and commitment of others BALANCE STAKEHOLDERS: Anticipating and balancing the needs of multiple stakeholders PLANS and ALIGNS: Planning and prioritizing work to meet commitments aligned with organizational goals ACTION ORIENTED: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm BUSINESS INSIGHT: Applying knowledge of business and the marketplace to advance the organization's goals

Sr. Manager, AI Adoption & Enablement Strategy

Dermalogica

<div>Who we are
Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment is to redefine industry standards with revolutionary skincare service and product innovations. Bolstered by our International Dermal Institute &ndash; the apex of post-graduate skin and body therapy training &ndash; Dermalogica has been at the forefront of the skincare industry for over four decades and continue to be on an exhilarating journey of expansion. And you could be a part of this adventure!
What you&rsquo;ll do
We are seeking a highly strategic and creatively driven Senior Manager, Social Content Strategy to lead the development of best-in-class social-first content across our owned and paid social channels. This role is ideal for someone who lives and breathes social media&mdash;someone who instinctively understands platform behaviors, emerging trends, creator culture, and what inspires audiences to engage. The Senior Manager will be responsible for shaping our content strategy, developing creative briefs, curating content, editing assets, and guiding the creation of compelling social-first storytelling that drives both brand engagement and business performance. This role manages one direct report and plays a critical role in shaping the brand's social presence and content ecosystem.
Key Responsibilities
Content Strategy &amp; Creative Development
<ul><li>Lead the development of social-first content strategies that support brand campaigns, product launches, evergreen storytelling, retail priorities, and community engagement
</li></ul><ul><li>Curate and edit content across multiple sources&mdash;including creators, influencers, user-generated content, campaigns, and in-house productions&mdash;to maximize performance across platforms
</li></ul><ul><li>Develop clear, insight-driven creative briefs for internal teams, production partners, creators, and agencies
</li></ul><ul><li>Partner with Creative and Brand teams to ensure content reflects brand standards while embracing platform-native storytelling
</li></ul><ul><li>Optimize creative for both organic and paid social placements, ensuring assets are designed specifically for channel objectives and audience behaviors
</li></ul><ul><li>Build and maintain a balanced content ecosystem across educational, community-driven, cultural, creator-led, and product-focused storytelling
</li></ul>Social Media Strategy &amp; Channel Leadership
<ul><li>Own the organic social media strategy across Instagram, TikTok, YouTube, Pinterest, Facebook, and emerging platforms
</li></ul><ul><li>Develop platform-specific content strategies that reflect audience behavior, platform best practices, and evolving social trends
</li></ul><ul><li>Lead the growth strategy for YouTube and Pinterest, identifying opportunities to expand reach, engagement, search visibility, and long-term content value
</li></ul><ul><li>Stay ahead of emerging platform features, creator behaviors, viral formats, and cultural conversations to identify opportunities for the brand to participate authentically
</li></ul><ul><li>Monitor competitor activity and social trends to continually evolve channel strategies and maintain cultural relevance
</li></ul>Performance &amp; Optimization
<ul><li>Analyze content performance across all social platforms, identifying trends, audience insights, and optimization opportunities
</li></ul><ul><li>Use engagement metrics, watch time, retention, saves, shares, click-through rates, and conversion insights to continually improve creative performance
</li></ul><ul><li>Partner with Paid Media teams to identify high-performing organic content suitable for paid amplification and develop creative optimized for paid social campaigns
</li></ul><ul><li>Conduct regular content audits and develop recommendations based on platform performance, audience behavior, and emerging best practices
</li></ul><ul><li>Measure and report on channel growth, engagement, content effectiveness, and campaign performance
</li></ul>Cross-Functional Leadership
<ul><li>Collaborate closely with Brand Marketing, Influencer Marketing, Community, Creative, Retail Marketing, eCommerce, and Media teams to deliver integrated content strategies
</li></ul><ul><li>Partner with influencer teams to identify creator content that can be leveraged across owned and paid channels
</li></ul><ul><li>Manage the social content calendar to ensure alignment with campaign priorities, launches, retailer initiatives, and seasonal moments
</li></ul><ul><li>Manage, mentor, and develop one direct report while fostering a collaborative, high-performing team environment
</li></ul>Qualifications
<ul><li>5-7+ years of experience in content strategy, social media, digital marketing, or brand marketing, preferably within beauty, wellness, lifestyle, or consumer brands
</li></ul><ul><li>Deep expertise across Meta platforms (Instagram and Facebook), TikTok, YouTube, and Pinterest, with a strong understanding of each platform's algorithms, audience behaviors, and content best practices
</li></ul><ul><li>Demonstrated success developing high-performing organic and paid social content strategies
</li></ul><ul><li>Strong creative instincts with experience writing creative briefs, editing content, and curating assets that perform across multiple platforms
</li></ul><ul><li>Strong understanding of creator marketing, user-generated content, and social-first storytelling
</li></ul><ul><li>Highly analytical with experience translating performance data into actionable content strategies
</li></ul><ul><li>Experience working closely with paid media teams to optimize creative performance and scale successful content
</li></ul><ul><li>Excellent project management and cross-functional collaboration skills
</li></ul><ul><li>Experience managing and developing direct reports
</li></ul><ul><li>Passion for social culture, digital innovation, and staying ahead of emerging trends
</li></ul>The expected base salary range for this position is $100K to $110K. The exact base salary is determined by various factors including experience, skills, education, and budget. This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.
The role will be based out of the corporate headquarters in Carson, Los Angeles. It will be hybrid with applicable on site work guidelines.
Apply now and become a team member for the preeminent global leader in skincare providing a competitive and comprehensive health benefits package including life/accident/disability insurance, wellness programs, paid family leave, domestic partner benefits, education/training programs, product allowances, fitness reimbursement, 401(k) matching, and a host of other great perks.
Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.</div>

Senior Manager, Social Content Strategy

Bath & Body Works

<div><h2 class="jobSectionHeader">Description</h2>
<div>At Bath &amp; Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand &mdash; you become part of Gingham Nation, where people are at the center of everything we do.
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.
The Senior Manager, Editorial Strategy &amp; Communications Planning serves as the central planning, editorial and integration lead for the Communications organization. Operating as the organization's newsroom managing editor and communications air traffic controller, this role is responsible for ensuring the right stories are told to the right audiences at the right time through a coordinated, enterprise-wide communications approach.
This position owns the Communications content strategy including editorial governance, content planning, storytelling integration, Airtable, content discoverability, and enterprise communications prioritization. The role serves as the connective tissue across Executive Communications, Internal Communications, Media Relations, Reputation, Issues Management, Engagement and Events to ensure one cohesive corporate narrative.
<div>Primary Responsibilities
 
<ul><li>Serve as editor-in-chief for the Communications function, establishing editorial standards, governance and content quality.
</li><li>Own the enterprise communications calendar, annual planning process and integrated communications roadmap.
</li><li>Lead a newsroom-style content model that proactively identifies, sources, develops and amplifies strategic stories across the business.
</li><li>Act as the central integration point across Executive Communications, Internal Communications, Media Relations, Reputation, Engagement and Events.
</li><li>Ensure all major company initiatives have comprehensive 360-degree communications strategies and activation plans.
</li><li>Create narrative frameworks and content strategies that align leadership messaging, business priorities and culture initiatives.
</li><li>Develop and manage a robust content pipeline and story sourcing process with leaders and teams across the enterprise.</li></ul></div>
<div>Communications Operating System &amp; Airtable Ownership
 
<ul><li>Own Airtable governance, workflows, taxonomy, intake processes and reporting.
</li><li>Establish communications prioritization and resource allocation processes.
</li><li>Provide visibility into upcoming initiatives, milestones, communication needs and storytelling opportunities.
</li><li>Create planning discipline and operational rigor across the Communications organization.
</li><li>Develop dashboards and reporting that provide insight into communications priorities, capacity and execution.</li></ul></div>
<div>AI, GEO &amp; Content Discoverability
 
<ul><li>Lead strategies that ensure company messaging and content are discoverable, authoritative and optimized for AI-powered search environments.
</li><li>Partner with Digital, Marketing and Communications teams to improve Generative Engine Optimization (GEO), Large Language Optimization (LLO) and Answer Engine Optimization (AEO).
</li><li>Monitor emerging trends in AI search, content consumption and information retrieval.
</li><li>Recommend content architecture and publishing approaches that strengthen visibility, relevance and authority.</li></ul></div>
<div>Measurement &amp; Analytics
 
<ul><li>Develop a content performance framework that measures reach, engagement, adoption and business impact.
</li><li>Analyze content effectiveness and storytelling performance.
</li><li>Provide actionable insights and recommendations that improve future communications planning and execution. 
</li></ul></div></div><div>Qualifications
<ul><li>Experience in communications, editorial strategy, newsroom operations, journalism, content management or integrated communications planning.
</li><li>Exceptional editorial judgment, writing and storytelling skills.
</li><li>Experience leading enterprise content strategies and editorial calendars.
</li><li>Strong project management and cross-functional leadership capabilities.
</li><li>Experience with Airtable or similar enterprise workflow platforms.
</li><li>Knowledge of AI-powered search, GEO, LLO and emerging content optimization practices.
</li><li>Ability to influence senior leaders and drive alignment across complex organizations.</li></ul>
<div>Success Measures
 
<ul><li>One integrated communications operating system across the enterprise.
</li><li>Clear visibility and prioritization of all major communications initiatives.
</li><li>Consistent and coordinated enterprise storytelling.
</li><li>Increased quality, speed and effectiveness of communications planning.
</li><li>Strong adoption of Airtable and planning processes.
</li><li>Improved content discoverability across search and AI platforms.
</li><li>Comprehensive 360-degree communications support for key business priorities. 
</li></ul></div>Core Competencies
<ul><li>Drives Results</li>
<li>Action Oriented</li>
<li>Collaborates</li>
<li>Decision Making</li>
<li>Nimble Learning 
</li></ul>Benefits
<ul><li>Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good &mdash; every day. Benefits for eligible associates include:
</li><li>Robust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
</li><li>No-cost mental health and well-being support through our Employee Assistance Program (EAP).
</li><li>401k with company match and Associate Stock Purchase program with discount.
</li><li>Opportunity for paid time off, paid parental leave and access to family building benefits.
</li><li>Home, auto and pet insurance and a company-provided Care.com subscription.
</li><li>Tuition reimbursement and scholarship opportunities for post-secondary education.
</li><li>Enjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.
</li><li>Visit bbwbenefits.com for more details.
</li></ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual&rsquo;s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled</div></div>

Senior Manager, Communications: Editorial Strategy & Planning

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Senior Manager - Global Strategic Partnerships
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with a high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
This position works out of our Alameda, CA office in the Lingo division and reports to Lingo&rsquo;s Global Head of Partnerships. Lingo is a new biosensing technology that provides users a window into their body. Lingo tracks key biomarkers &ndash; such as glucose, ketones, and lactate &ndash; to help people make better decisions about their health and nutrition. Biowearable technology will digitize, decentralize, and democratize healthcare, enabling consumers to take control of their own health.
As the Senior Manager - Global Strategic Partnerships, you will establish and manage all Lingo strategic partnerships by building senior level relationships, identifying innovative solutions to maximize growth, and providing ongoing account management including detailed planning and sales forecasting. This position requires direct responsibility managing large, complex, enterprise-level partnerships and experience selling to the &lsquo;C suite&rsquo; or senior executives. While this role does not have direct reports, you must be able to influence without authority and lead cross-divisional collaboration to provide a One Abbott approach to target partners.
What You&rsquo;ll Do
<ul><li>Initiate and maintain relationships with potential partners in future transactions.</li><li>
Attend trade shows to gather market intelligence and meet with potential partner companies. Evaluate digital health companies&rsquo; fit with division's data sharing strategy.</li><li>
Under guidance of Director support alliance management functions associated with existing partners, including cross-functional alignment on issues, being the interface between the external and internal stakeholders and maintaining quarterly calls with each global partner.</li><li>
Work with internal stakeholders to identify areas of interest for transactions and to help evaluate potential partners.</li><li>
Support cross-functional diligence teams to identify, assess and make recommendations regarding transaction risks and opportunities.</li><li>
Evaluate potential digital health players and develop term sheets for potential partnerships under the guidance of the Director.</li><li>
Perform research using secondary sources to analyze digital health opportunities or landscape areas of interest.</li><li>
Utilize internal or external groups to get feedback on business development strategies.</li><li>
Leverage connections in digital health start up community to identify potential partners for division.</li><li>
Under guidance of Director, prepare succinct and comprehensive presentations for senior management with overviews, analyses and financials of specific transactions under consideration.</li><li>
Contribute to periodic reporting to executive management regarding business development activity.</li><li>
Support deal structure and development.</li><li>
Support deal negotiations to provide and protect value for the division.</li><li>
Work with Finance and cross-functional team to develop financial models with reasonable assumptions.</li><li>
Manage multiple projects and evaluations under tight timelines.</li><li>
Execution of new partners.</li></ul>
Required Qualifications<ul><li>
Bachelor's degree in Business Administration or related sciences.</li><li>
8+ years of total business experience, including a minimum of 4 years of proven sales or partnerships experience, ideally working with senior executives</li><li>
Prior experience in sourcing and deal execution of new transactions/partnerships.</li></ul>
Preferred Qualifications
<ul><li>Proven ability to build long term strategic and senior level relationships and demonstrated capability to develop a large complex organization&rsquo;s strategic long-term plan and short-term tactics.</li><li>
Proven ability to lead cross-functional teams to meet clearly defined objectives that benefit the company and customer.</li><li>
Ability to effectively communicate, speak in public, and adapt to rapidly changing environments. The candidate must have executive level business and financial acumen, strong team leadership skills and knowledge of all products and services. They should be an expert in &lsquo;getting things done&rsquo; within the company.</li><li>
Strong negotiation skills, critical thinking and problem-solving skills. Additionally, must have strong internal and external networking skills with robust inter-personal skills that will develop and enhance long term relationships.</li><li>
Comfort working in a fast-paced and high-ambiguity environment that values self-direction, critical thinking, creative problem-solving, rapid learning, and &ldquo;wearing multiple hats&quot;. Excellent organizational, time-management, and prioritization skills.</li><li>
Prior experience in fitness, wellness, wearable or medical device industry</li></ul>
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews. 
The base pay for this position is $130,700.00 &ndash; $261,300.00. In specific locations, the pay range may vary from the range posted.</div>

Senior Manager - Global Strategic Partnerships

metropolis

<div><h3 class="jobSectionHeader">Who we are</h3>

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy &mdash; a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.
<h3 class="jobSectionHeader">
Who you are</h3>

Metropolis is seeking a Senior Manager, Strategic Partner Marketing to serve as the marketing anchor for our highest-value National Account partners. In this role, you will lead go-to-market strategy, define audience segmentation, and build joint campaigns that grow brand relevance, adoption, and revenue across our most important real-estate portfolios. Embedded directly inside Partner Success, you will act as the connective tissue between enterprise accounts and central marketing teams&mdash;including Creative, Lifecycle, Events, and Performance Marketing&mdash;turning premium co-marketing programs into measurable location-level performance.
<h3 class="jobSectionHeader">
What you'll do</h3>
<ul><li>Design and lead end-to-end go-to-market and joint co-marketing campaigns and product launches with strategic partners</li>
<li>Own high-impact marketing launches for qualifying properties meeting financial and volume thresholds, coordinating custom member collateral and hyper-local, multi-channel visibility</li>
<li>Deploy and optimize site-level digital media programs, including Google Ads, Meta, and geofencing, in partnership with performance marketing</li>
<li>Act as the voice of the consumer, leveraging research and behavioral data to craft compelling positioning narratives</li>
<li>Manage monthly performance reporting and client-facing dashboards for SEM spend, reservation volume, and store-visit ROAS to optimize against KPIs</li>
<li>Manage partner marketing relationships to ensure tight alignment on brand guidelines, messaging, and shared business objectives</li>
<li>Drive adoption of localized loyalty, consumer rewards, and third-party reservation-marketplace integrations to lift location-level performance</li>
<li>Partner with the Creative Project Manager to prioritize design requests and adapt brand templates for localized collateral</li>
<li>Coordinate with lifecycle marketing to weave localized partner perks into member retention and engagement journeys</li>
<li>Align with event strategy on Tier 1 launch activations and networking events for major properties</li>
</ul><h3 class="jobSectionHeader">What we're looking for</h3>
<ul><li>5+ years of experience in consumer marketing, partner/co-marketing, or strategic partnerships</li>
<li>Experience owning marketing relationships or localized growth for high-value enterprise accounts or premier real-estate portfolios</li>
<li>Strong analytical and dashboard skills with a proven ability to build data-driven performance narratives for enterprise stakeholders</li>
<li>Exceptional written and verbal communication skills with the ability to simplify complex ideas for broad audiences</li>
<li>Proven ability to influence and collaborate across product, sales, analytics, and external partners</li>
<li>Demonstrated comfort balancing short-term execution with long-term planning in a fast-paced, ambiguous environment</li>
<li>Experience leveraging AI tools to transform static workflows into responsive, high-output processes</li>
</ul><h3 class="jobSectionHeader">While not required, these are a plus:</h3>
<ul><li>Background in real estate, mobility, retail, or another location-based / multi-site marketing context</li>
<li>Hands-on experience with geofencing, location analytics, or store-visit attribution</li>
<li>Experience standing up marketing programs from scratch or inside a fast-scaling organization</li>
</ul>
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $125,000.00 USD to $140,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-WT1 #LI-Onsite<div>
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.</div></div>

Senior Manager, Strategic Partner Marketing

Uber

<div><ul><li>This role is for the City Performance team and will report to Cammie Jensen upon her return.</li></ul> 
About the Role
 
 
Uber is looking for a highly motivated individual to join our US &amp; Canada Rides Operations team. If you love managing complex projects and multiple cross-functional partners, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you. The ideal candidate will excel at solving complex problems, managing multiple work streams and engaging with stakeholders so as to deliver on key business goals that ensure regulatory compliance and unlock growth.
 
 
We're generating vast amounts of data every day. We use this data to inform everything we do: ensure balance in the marketplace, identify ways to continually make the Uber experience better for drivers and riders, deploy incentives and promotions, understand customer behavior, develop and launch new product offerings, and more. Operations Managers are responsible for developing functional business strategies, such as how we comply with regulatory requirements, build and scale processes, manage local markets and identify operational weaknesses.
 
 
What You'll Do
<ul><li>Develop analytical frameworks to support the company in business decision-making
</li><li>Identify business priorities such as growth opportunities or operational weaknesses and help drive the team's strategy and improve or innovate processes
</li><li>Build, maintain, communicate, and present detailed reporting at city, regional, and mega-regional levels
</li><li>Present models, findings, and insights to senior management to drive business decisions
</li><li>This role demands excellent stakeholder and project management skills, as well as the ability to both plan and execute projects of varying time horizons and scope with minimal guidance
</li><li>Collaborate with local and other Central Operations teams, as well as policy, legal, marketing, product, and other functions, to ensure that insights inform broader critical initiatives
</li><li>Own functional business strategies as well as local market strategies, and your team will be responsible for monitoring, correcting, and executing business processes
</li></ul>Basic Qualifications
<ul><li>4+ years of demonstrated experience
</li><li>Bachelor's degree
</li><li>Data-first problem solver with excellent Excel / data management skills
</li></ul>Preferred Qualifications
<ul><li>5-7 years of demonstrated experience
</li><li>SQL experience + AI expertise
</li><li>Strong attention to detail, history of delivering high-quality output, and comfort with ambiguity in a constantly evolving environment
</li><li>Self-motivated, works independently and possesses strong organization and prioritization skills
</li><li>Proven track record balancing critical tasks and consistently delivering
</li><li>Strong communication and project management skills
</li><li>Ability to distill complex data into simple and digestible takeaways for senior leaders and managers
</li>Experience working with strategy development, weighing tradeoffs, and making confident recommendations and plans 
<li>
</li></ul> 
 
For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year. 
 
For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year. 
 
For Washington, DC-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year. 
 
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. 
 
Ready to Ride? 
 
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you. 
 
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
 
 
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. 
 
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.</div>

Senior Strategic Operations Associate, City Performance

Deloitte

Global Tax Technology Customer Success and Strategy Leader, Senior ManagerReference Code 5420
 
Country: 
US Locations: USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Colorado Springs; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Midland; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa
 
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
 
Work you'll do
 
The Customer Success & Strategy Leader is responsible for driving the execution of the Global Tax & Legal (GTL) customer success vision, operating strategy, and business transformation initiatives across Deloitte's tax technology ecosystem for Global Tax & Legal Support. This role partners with business stakeholders, product teams, and support operations to enhance the end-user support experience, improve service delivery, drive adoption of support capabilities, and advance strategic support initiatives across GTL platforms.
 
Essential Job Functions
 
Develop the strategy for and oversee execution of the GT&L Product Support and Business Operations technology; example technologies include Genesys, ServiceNow CSM, as well as leveraging Power BI for data insights.
 
Drive AI, automation, and digital transformation initiatives for the GT&L Support organization, identifying opportunities to leverage GenAI and emerging technologies to enhance customer experience, practitioner productivity, service quality, and operational scalability.
 
Manage relationships with member firms and geographic stakeholders related to support processes, ensuring support priorities, service expectations, onboarding needs, and regional requirements are effectively understood and addressed. Establish customer success frameworks that drive adoption, engagement, and satisfaction
 
Lead strategic analysis and research initiatives to identify and implement forward-looking solutions that drive support effectiveness creating an exceptional user experience.
 
Champion the voice of the customer within the support organization, leveraging customer feedback, support trends, and adoption insights to improve the end-user experience and drive CSAT outcomes.
 
Collaborate closely with the Product Support Lead to seamlessly integrate new projects into operations.
 
Lead cross-functional strategic programs and integrations, partnering with Product, Engineering, DevOps, and Support Operations teams to deliver seamless customer support experiences and achieve business objectives
 
Serve as a trusted partner and liaison to internal and external stakeholders for support processes, while focusing on talent development and performance management.
 
The team
 
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
 
Qualifications
 
Minimum 15 years industry experience including 10 years' experience leading business operations, product support, or customer experience projects, including ownership of project strategy, delivery, and measurable outcomes for large scale, global applications with 5 years of experience implementing support technology projects,
 
Demonstrated proficiency with customer support and case management platforms (e.g., Genesys, ServiceNow CSM/Now Assist) and the ability to translate customer business needs into technology projects.
 
Experience with complex project strategy partnering effectively with technical teams, vendors, product teams, and customer success leads.
 
Working knowledge of Gen AI and/or Agentic AI and practical use cases in support operations (e.g., agent assist, knowledge generation, summarization), with exposure to agentic AI approaches preferred.
 
Strong change management and operationalization skills, including designing support user experiences, and awareness of embedding new processes/tools into day-to-day operations.
 
Exceptional stakeholder management and cross-functional collaboration skills, including partnering with Product Support and Customer Success leaders to prioritize roadmaps and identify opportunities.
 
Analytical capabilities with experience building dashboards and insights (e.g., Power BI), defining KPIs, and using data to drive decisions and performance improvements.
 
Excellent written and verbal communication skills, with the ability to create executive-ready updates, influence decision-making, and align geographically distributed teams.
 
Proficiency in MS word, PowerPoint, Excel to create visually and verbally engaging reports and presentations
 
Ability to inspire, coach, develop and motivate individuals and teams.
 
Driven, self-starter with excellent teaming skills who can work and communicate at an executive level.
 
Ability to manage multiple concurrent projects and deadlines; exercise strong problem‑solving and sound judgment; operate independently in a virtual environment; and maintain composure under pressure while modelling calm leadership for junior support staff.
 
Willingness and ability to travel occasionally, including globally, in support of role responsibilities.
 
Experience working in global support organization for a professional services environment preferred
 
Limited immigration sponsorship may be available.
 
Our culture
 
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
 
Professional development
 
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
 
Benefits
 
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
 
globalGT&L

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Search 10000+ Senior strategy manager jobs near you this August. New roles added regularly across leading industries. Apply today.