senior strategy manager

Suncorp Group Limited

Take the next step. Be part of something bigger at Suncorp. Senior Consultant - Consumer Insurance Strategy Senior Consultant - Consumer Insurance (CI) Strategy <ul> <li>Permanent Role</li> <li>Preferred Location: Sydney</li> <li>Open to Melbourne & Brisbane</li> </ul> Are you a strategic thinker with a passion for solving complex business challenges? Do you thrive in a fast paced environment where your insights drive real impact? Join our Consumer Insurance Strategy team as a Senior Consultant and help shape the future of insurance. This is a newly created role in a growing team. About the Role As a Senior Consultant in Consumer Insurance (CI) Strategy, you'll play a pivotal role in supporting the development of the Consumer Insurance strategy, ensuring alignment with broader Enterprise strategy and goals You'll lead the development and delivery of hypothesis driven analysis, conduct market and competitor assessments, and prepare high impact presentations for senior stakeholders including the Executive Leadership Team and Board. Key Responsibilities <ul> <li>Support the Executive Manager and Principal, Consumer Insurance Strategy, with the development of Consumer Insurance strategy aligned with Group Strategy.</li> <li>Conduct market scans, competitor analysis, and commercial assessments.</li> <li>Deliver clear, data driven insights and recommendations.</li> <li>Prepare strategic reports and presentations for senior audiences.</li> <li>Support business planning activities and monitor progress against strategic milestones.</li> <li>Lead ad hoc strategic analysis including financial modelling, commercial analysis and opportunity assessments.</li> </ul> What You'll Bring <ul> <li> 4 years' experience in Corporate and/or Business Unit Strategy.</li> <li>Minimum 2 years in Strategy Consulting at a top tier firm (preferred).</li> <li>Insurance industry experience is a plus, but not essential.</li> <li>Intermediate analytical, financial, and strategic problem solving skills.</li> <li>Proven ability to manage senior stakeholder relationships.</li> <li>Intermediate and proven ability in strategic frameworks, first principles & structured problem solving, and valuation techniques.</li> <li>Demonstrated experience in stakeholder management and influencing skills.</li> <li>Proficient level writing (PowerPoint writing) and presentation skills for executive audiences</li> </ul> Key Relationships You'll work closely with: <ul> <li>Consumer Insurance Chief Executive and Leadership Team</li> <li>Enterprise Strategy</li> <li>Insurance Australia CFO</li> </ul> Why Join Us? We support flexible working arrangements and encourage employees to explore how, when, and where they work best. You'll be part of a collaborative team that values innovation, insight, and impact. Reporting Line This role reports to the Executive Manager, Consumer Insurance Strategy and works closely with senior leaders across Consumer Insurance, Enterprise Strategy, and Finance. What we can offer you: <ul> <li>Discounts and offers on a range of insurance products</li> <li>A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.</li> <li>Invest in your brighter future with ongoing study support and career development programs.</li> <li>Give back to our communities with payroll giving, donation matching and paid volunteer leave.</li> <li>Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.</li> </ul> At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Advertised: 30 Oct 2025 AUS Eastern Daylight Time Applications close: 06 Nov 2025 AUS Eastern Daylight Time Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Senior Consultant - Consumer Insurance Strategy

Hireginie

<div>
 Job Title: Senior Manager &ndash; Brand &amp; StrategyLocation: BangaloreExperience: 3+ years in brand management, new product development, marketing strategy, or a related field, preferably in FMCG, beauty, skincare, or wellness industry.Educational: Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business, or a related field. (Preferred for Pedigree College)
 
 About the role: As the Senior Manager &ndash; Brand &amp; Strategy, you will be responsible for shaping and driving the overall strategic direction of the brand. You will oversee brand positioning, market share growth, consumer insights and integrated marketing campaigns to enhance brand health and visibility. This role requires a strategic thinker who can blend creativity with data-driven decision-making to elevate the brand and drive business success.Key Responsibilities:1. New Product Development:Conceptualize and develop innovative product ideas based on market trends and consumer needs.Coordinate with design and engineering teams for product realizationStay informed about industry trends and emerging technologiesEnsure timely and successful product launchesEvaluate and enhance existing product offerings2. Brand Strategy &amp; Market Positioning:Develop and execute the overall brand strategy, ensuring alignment with business objectives.Define the brand&rsquo;s value proposition, positioning and messaging to enhance market share and consumer perception.Track and improve brand health metrics, including awareness, engagement and consumer sentiment.Conduct competitive analysis to identify gaps and opportunities for differentiation3. Consumer Insights &amp; Market Research:Leverage data analytics and market research to understand consumer behavior, preferences and emerging trends.Conduct research on already launched products and provide insights for continuous improvement.4. Campaign Development &amp; Execution:Conceptualize and drive integrated marketing campaigns across digital, PR, influencer marketing and social media.Ensure execution excellence by working cross-functionally with product, design, PR, and media teams.Monitor campaign effectiveness through key performance indicators (KPIs) such as brand impressions, engagement rates, and conversion metrics.Continuously innovate and implement new brand-building initiatives.5. Content &amp; Communication Strategy:Oversee the development of high-impact storytelling and content creation for various channels.Align influencer marketing, PR, and SEO efforts to maximize brand reach and quality impressions.Supervise the creation of press releases, newsletters, website content, and other communication materials.6. Reporting &amp; Performance Measurement:Establish a robust measurement framework to assess brand performance and campaign impact.Report key brand metrics, competitive positioning, and actionable insights to senior leadership.Optimize marketing spend by ensuring cost-effective strategies with a strong return on investment (ROI).7. Project Management &amp; Compliance:Oversee artwork, branding claims, and regulatory compliance for marketing materials.Manage multiple projects, ensuring timely execution and budget adherence.
 
 8. Stakeholder &amp; Team Management:Align internal teams and external agencies to drive brand goals effectively.Lead and mentor a team, fostering a high-performance culture with a strong focus on learning and development.Collaborate with senior leadership to align brand strategies with business objectives.Key Requirements:Proven track record of leading brand strategy and marketing initiatives in a fast-paced environment.Strong analytical mindset with expertise in market research, consumer insights, and brand performance tracking.Hands-on experience with digital marketing, influencer partnerships, PR, and SEO.Excellent project management and organizational skills to handle multiple initiatives simultaneously.Strong problem-solving, decision-making, and stakeholder management capabilities.Proficiency in MS Office and data-driven marketing tools.Passion for skincare, beauty, and wellness industries.
</div>

Senior Manager – Brand & Strategy

HelloFresh

<div>The Senior Manager of Labor Relations &ndash; Strategy and Execution is responsible for developing and implementing labor relations strategies to ensure compliance with labor laws, enhance workplace policies, and support organizational goals. This role requires expertise in labor law, workforce strategy, and employee relations in a non-unionized environment. The Senior Manager will collaborate with senior leadership to design and execute labor relations initiatives that foster a positive and legally compliant work environment.
<h3 class="jobSectionHeader">
You will&hellip;</h3>
<ul><li>Labor Relations Strategy: Develop and implement labor relations strategies aligned with organizational objectives and workplace policies. Plan and execute site audits along with the LR team as outlined in the yearly roadmap for North America (NA).
</li></ul>DNA Ambassador Program: Primary manager of the NA DA program to include selection and training, continuous education, and deployment management.
<ul>
<li>Policy Development &amp; Compliance: Ensure compliance with federal, state, and local labor laws while developing and refining workplace policies.</li>
<li>Employee Relations &amp; Conflict Resolution: Partner with HR and leadership to proactively address employee concerns, manage workplace conflicts, and resolve disputes.</li>
<li>Stakeholder Collaboration: Act as a key advisor to management on labor relations issues, providing guidance on best practices and risk mitigation strategies.</li>
<li>Workforce Data Analysis: Analyze labor trends, employee feedback, and legal updates to inform strategy and decision-making.</li>
<li>Training &amp; Development: Assist in rolling out an annual roadmap by anticipating programmatic and experiential learning and development needs for all salaried leaders up to ELT level, across multiple jobs and functions. Collaborate on labor relations training programs for managers and employees to enhance understanding of employment laws, workplace policies, and effective leadership practices.</li>
<li>Organizational Change Management: Support leadership in managing workforce transitions, policy changes, and initiatives that impact labor relations.</li>
</ul>
What You Have&hellip;
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field (Master's degree preferred).</li>
<li>7+ years of experience in employee relations, including experience with policy administration, conflict resolution, and labor law compliance, US and Canada experience preferred.</li>
<li>Strong knowledge of labor laws, workplace policies, and dispute resolution practices.</li>
<li>Experience developing and facilitating training programs related to labor relations and workforce policies throughout NA.</li>
<li>Excellent communication, negotiation, and interpersonal skills with the ability to engage diverse stakeholders.</li>
<li>Proven ability to analyze complex labor relations issues and develop strategic solutions.</li>
<li>Strong leadership and project management skills with a results-driven approach.</li>
<li>Organizationally aware and comfortable working collaboratively and cross-functionally to achieve company goals.</li>
<li>Ability to perform in a fast-paced environment and handle multiple tasks simultaneously.</li></ul> 


You'll get&hellip;
<ul>
<li> Competitive Salary &amp; 401k company match that vests immediately upon participation</li>
<li> Generous parental leave of 16 weeks &amp; PTO policy</li>
<li> $0 monthly premium and other flexible health plans effective first day of employment</li>
<li> 75% discount on your subscription to HelloFresh (as well as other product initiatives)
</li> <li>Snacks, cold brew on tap &amp; monthly catered lunches</li>
<li> Company sponsored outings &amp; Employee Resource Groups</li>
<li> Collaborative, dynamic work environment within a fast-paced, mission-driven company</li>
</ul>
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.</div>

Sr. Manager, Labor Relations - Strategy & Execution

Mahindra Holidays & Resorts India Limited

<div>
 
 Mahindra Holidays is on a bold journey &mdash; evolving into a premium, hospitality-first brand. And we&rsquo;re looking for a Senior Manager &ndash; Content Strategy to lead the charge in crafting a content ecosystem that inspires, informs, and elevates.
 
 
 What&rsquo;s the story you&rsquo;ll tell?
 
 <ul>
 <li>
 Architect a multi-channel content strategy across digital, CRM, video, and offline touchpoints
 </li>
 <li>
 Build a content governance framework that defines our voice, tone, and storytelling standards
 </li>
 <li>
 Lead brand films, influencer programs, and UGC storytelling that bring our resorts and members to life
 </li>
 <li>
 Own the content performance narrative &mdash; from engagement to conversion
 </li>
 <li>
 Mentor creators, guide agencies, and shape how lakhs of families experience Mahindra Holidays
 </li>
 </ul>
 
 Who you are
 
 <ul>
 <li>
 12&ndash;15 years in content strategy or editorial leadership
 </li>
 <li>
 A master of storytelling with business impact
 </li>
 <li>
 Fluent in SEO, analytics, and digital content trends
 </li>
 <li>
 Experience in travel, hospitality, or lifestyle is a big plus
 </li>
 <li>
 You think in narratives, write with purpose, and lead with vision
 </li>
 </ul>
 
 
</div>

Senior Manager – Content Strategy

Bloomingdale's

<div>About

Bloomingdale&rsquo;s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale&rsquo;s like no other store in the world. Across all brand touchpoints&mdash;from Bloomingdales.com to our newest small store concept, Bloomie&rsquo;s&mdash;everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview

As the Senior Manager, Customer Strategy - Stores &amp; Digital at Bloomingdale&rsquo;s, you will serve as the lead insights and customer strategy partner to our Store and Digital (COM) leadership teams. Your role is focused on deeply understanding customer sentiment&mdash;connecting NPS feedback, behavioral data, and operational results to identify the biggest opportunities to improve the customer experience and drive business performance.

You will lead efforts to translate feedback into actionable strategies, partnering cross-functionally to address friction points across the in-store and digital journeys. You&rsquo;ll also oversee market-level research to identify where we have the greatest customer opportunity, helping guide customer-led decisions about store location and format strategy. You are the translator of the customer voice&mdash;turning insight into action and partnering with teams across the business to drive meaningful, measurable outcomes.

Key Responsibilities

Customer Strategy &amp; Experience Innovation
<ul>
<li>Serve as the lead customer insights partner to Store and Digital leadership to drive short- and long-term customer growth strategies.</li>
<li>Translate company themes from feedback, behavioral data, and market analysis into business recommendations and strategic priorities.</li>
<li>Define future-state customer experience themes rooted in friction-point analysis, customer journeys, and unmet needs.</li>
<li>Collaborate with cross-functional partners (e.g., CX, Product, UX, Store Ops) to drive improvements aligned to customer opportunity.</li>
</ul>
ELEVATED: Previously, this role ensured customer feedback was heard&mdash;now it defines and leads customer-driven strategies that guide Store and Digital business decisions. This is a shift from insight interpretation to strategic planning and growth leadership.

Behavioral Insights &amp; Impact
<ul>
<li>Synthesize NPS, behavioral, and purchase data to identify high-impact customer segments and opportunity areas.</li>
<li>Identify and size opportunities to retain and grow customer value, incorporating KPIs.</li>
<li>Provide behavioral insights related to digital usage (e.g., site search, cart abandonment) and in-store behaviors to surface actionable themes.</li>
</ul>
NET NEW: Use of behavioral and purchase data as a core input to strategy, not present in the old role description.

Regional &amp; Market-Level Research **this portion of role to be confirmed with Rachel
<ul>
<li>Lead Area Research to uncover customer opportunity by region and market.</li>
<li>Conduct customer-led market analysis to inform new store placement, format decisions, and expansion strategy.</li>
<li>Partner with Store Leadership to share regional findings during field visits and seasonal strategy sessions.</li>
</ul>
NET NEW: Geographic/market insights and store location strategy influence is a new dimension of responsibility.

Insight Communication &amp; Influence
<ul>
<li>Create compelling narratives rooted in customer insights&mdash;focused on the &ldquo;what,&rdquo; &ldquo;so what,&rdquo; and &ldquo;now what.&rdquo;</li>
<li>Influence prioritization decisions by sharing insight in business forums, strategy sessions, and cross-functional reviews.</li>
<li>Build tools and frameworks that elevate insight from &ldquo;feedback&rdquo; to &ldquo;actionable direction.&rdquo;</li>
</ul>
ELEVATED: Elevated focus on executive influence and insight storytelling, not just reporting findings.

Partner Collaboration &amp; Feedback Integration
<ul>
<li>Monitor NPS themes in partnership with the Manager, Research &amp; VOC Programs, and advise on areas for escalation or strategic response.</li>
<li>Support evolution of customer feedback tools and usability in partnership with the VOC Manager.</li>
<li>Guide application of insights from Mystery Shop and Problems-to-Profit programs into Store and Digital strategies.</li>
</ul>
SHIFTED AWAY FROM EXECUTION: Clarifies that this role is not operationally managing feedback channels.

Skills You Will Need:
<ul>
<li>Trend Analysis and Research: Proficient in identifying, studying, and communicating macro trends, consumer behavior shifts, cultural influences, past and future zeitgeist impacts, and emerging style trends.</li>
<li>Data Analytics: Experience in utilizing data analytic tools to convert information into commercial ideas and the ability to read, assess, and organize data and opportunities.</li>
<li>Creative Presentation: Proficient in creating or collaborating on highly visual presentations and videos, with experience in Adobe Creative Suite, Excel, Word, PowerPoint, and presentation software like XD, Figma, and Canva.</li>
<li>Communication and Collaboration: Excellent written and verbal communication skills, strong research and copywriting skills, and the ability to effectively collaborate with cross-functional teams, including Design, Merchant, and Vendor Partners.</li>
<li>Project Management: Ability to manage multiple workstreams, prioritize based on business needs, and make decisions independently while working under general direction.</li>
<li>Customer Focus and Storytelling: Relentless customer focus, strong ability to influence, tell compelling stories, and gain trust to implement new ideas, supporting enterprise-wide storytelling and big-idea moments.</li>
<li>Technical Proficiency: Quick adopter of new technology and generative AI tools, proficient in Adobe Creative Suite, Excel, Word, PowerPoint, and presentation software like XD, Figma, and Canva.</li>
<li>Leadership and Ownership: Focus on building relationship and ownership skills as an emerging leader, supporting trend strategy, vision, and fashion application for Bloomingdale&rsquo;s and individual areas of focus.</li>
</ul>
Qualifications
<ul>
<li>6&ndash;8 years of experience in customer insights, strategy, or experience design, ideally in a retail, digital, or omnichannel business.</li>
<li>Strong experience with customer feedback platforms (e.g., Medallia), behavioral analytics, and translating insights into commercial impact.</li>
<li>Proven ability to connect qualitative and quantitative insights to business performance.</li>
<li>Skilled in storytelling and executive communication, with the ability to influence across multiple levels and teams.</li>
<li>Experience conducting market-level research and identifying customer-led growth opportunities is a plus.</li>
</ul>
SR MGR CUSTOMER STRATEGY, DIGITAL &amp; STORES v SR MGR CUSTOMER VOICE 

This role has evolved from advocating for the customer through feedback reporting to actively shaping business strategy using customer insights. While the prior focus was on surfacing customer pain points, the new role is strategic, proactive, and growth-oriented&mdash;partnering with Store and Digital leaders to translate insights into future-state experiences and customer-led initiatives.

The Senior Manager now plays a key role in guiding customer strategy, with expanded use of behavioral data, regional insights, and storytelling to drive decisions that grow customer value and improve the end-to-end experience.

NET NEW
<ul>
<li>Integration of behavioral and transactional data into customer strategy</li>
<li>Ownership of market- and area-level research to guide regional planning *to be confirmed*</li>
<li>Influence over store format and location decisions via customer insight</li>
<li>Focus on customer segmentation and strategies to grow customer value</li>
<li>Synthesis of multi-source insight (feedback + behavior + purchase) for action</li>
</ul>
ELEVATED
<ul>
<li>No longer manages operational feedback tools (e.g., NPS, Medallia)</li>
<li>Elevated from insights execution to strategic growth leadership</li>
Shift from reporting feedback<li> to building customer-led strategy</li>
<li>Influences senior leadership decisions across COM and Stores</li>
<li>Focuses on long-term innovation, not just solving current pain points</li>
</ul>
SHIFTED OUT
<ul>
<li>Day-to-day management of NPS program (owned by Manager, VOC Programs)</li>
<li>Platform/vendor management (Medallia, survey tools)</li>
<li>Execution of Mystery Shop and Problems-to-Profit programs</li>
<li>Partnership with analysts/specialists on deep-dive execution</li>
<li>Support for Central Customer Service and Contact Center feedback</li>
<li>Broader CX collaboration with Engineering, Logistics, and Tech (now more Store &amp; Digital-specific)</li>
</ul>
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.</div>

Sr. Manager, Customer Strategy, Stores, & Digital

Huron Consulting Group

<div><div>Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. 
 
Join our team as the expert you are now and create your future.</div><div></div>
As a leader in Enterprise Performance Management (EPM) / Corporate Performance Management (CPM) solutions, we are committed to delivering cutting-edge financial consolidation, planning, and reporting capabilities. We are seeking highly skilled and experienced professionals to join our EPM practice. 
 
As a Sr. Manager at Huron Consulting Group, you will play a pivotal role in transforming our clients' financial consolidation and close processes. Your expertise will help streamline operations, enhance accuracy, and ensure compliance, ultimately driving efficiency and strategic growth. You will be at the forefront of implementing cutting-edge Oracle EPM solutions, enabling clients to achieve their financial goals and navigate the complexities of modern finance.<div></div><div>
Requirements:</div><ul><li>
15+ years of relevant experience in Oracle EPM Financial consolidation FCCS (Financial Consolidation and close) and HFM, ARCS and NRCS</li><li>
Should have worked on multiple end-to-end FCCS and HFM implementations and Delivery Management</li><li>
Demonstrate thought leadership in driving program strategy, planning, execution and delivery ensuring alignment with the organizational goals and objectives.</li><li>
Comprehensive understanding of project management methodologies and project lifecycles</li><li>
Strong stakeholder management and story-telling skills to communicate, facilitate and present cogently to, and across all levels of audiences within client organization, engagement teams, internal staff and management</li><li>
Experience in handling RFP response by collaboration and coordination with Sales, Delivery, Practice and other internal teams</li><li>
Should have strong functional knowledge of financial processes and EPM platform capabilities</li></ul><div></div><div>
Preferences:</div><ul><li>
Excellent functional knowledge with relevant educational qualifications &ndash; CPA/CA/MBA (Finance).</li><li>
Should be open to adopt new technologies.</li><li>
Experience with TRCS is a plus</li><li>
Travel Requirements: Travel to client locations(domestic/internationally) may be required as per project requirements</li></ul><div></div><div>
Position Level</div>
Senior Manager<div></div><div>
Country</div>
India</div>

FCCS/ARCS Senior Manager

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