senior sustainability advisor

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p><b>
Senior Sustainability Specialist</b></p><p><b>
Dubai, UAE</b></p><p></p><p>
Parsons is looking for an amazingly talented <b>Senior Sustainability Specialist </b>to join our team! In this role you will <b>contribute to the sustainability and environmental strategies for the delivery of challenging high-quality infrastructure and masterplan projects.</b></p><p></p><p><b>
What You'll Be Doing:</b></p><ul><li><p>
Be part of complex project teams which require sustainability planning and evaluation, from conception to project completion.</p></li><li><p>
Manage multiple multidisciplinary projects that require sustainability strategy, certifications (LEED, Envision, WELL, Estidama, Mostadam, BREEAM, etc.).</p></li><li><p>
Develop sustainability strategies tailored for each project&rsquo;s aspirations and requirements.</p></li><li><p>
Guide project teams during planning, design development, tendering and construction supervision to enable achievement of projects sustainability and environmental goals.</p></li><li><p>
Develop technical reports and studies for sustainability certifications and environmental documentation as part of project deliverables.</p></li><li><p>
Prepare RFPs to appoint the most suitable sub-consultants for any given project.</p></li><li><p>
Assess and manage the appointed sub-consultants and review their sustainability outputs.</p></li><li><p>
Review and respond to RFIs and other technical queries, and coordinate with stakeholders to obtain information as required.</p></li><li><p>
Review deliverables prepared by consultants, suppliers, and contractors for accuracy and quality.</p></li></ul><p></p><p><b>
What Required Skills You'll Bring:</b></p><ul><li><p>
Bachelor&rsquo;s degree or above in Architecture, Engineering or, Planning.</p></li><li><p>
Work experience of minimum 8 years in an international engineering design and project management or sustainability consultancy.</p></li><li><p>
Estidama PCRS PQP and/or LEED AP and/or WELL AP and/or BREEAM AP, and additional credentials a plus.</p></li><li><p>
Knowledgeable on the latest trends in the sustainability field and finding ways to implement them synergistically.</p></li><li><p>
Detail oriented, well-organized, and able to work independently as well as part of a team, on multiple large-scale projects in parallel.</p></li><li><p>
Excellent written and oral communication and presentation skills in English.</p></li><li><p>
Problem solving attitude and analytical skills are very important to holistically approaching the projects.</p></li><li><p>
Team player and able to work across different teams in different geographies.</p></li><li><p>
Leadership initiatives for the team and the wider business.</p></li></ul><p></p><p><b>
What Desired Skills You'll Bring:</b></p><ul><li><p>
Master&rsquo;s degree in architecture, engineering, planning, or related natural sciences field.</p></li><li><p>
Experience in coordinating with diverse individuals and teams including client, consultant, contractor, design, and construction members to enable achievement of project sustainability objectives and targets.</p></li><li><p>
Bring a clear understanding of good global sustainability consultancy practices and delivery of projects that include bespoke sustainability advice.</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Senior Sustainability Specialist

The Home Depot

<p>Position Purpose:<br/></p><p>The Senior Corporate Counsel serves as a strategic advisor overseeing legal support for the Company&rsquo;s sustainability reporting. The role will provide legal support for corporate governance and treasury workstreams, including SEC filings, Board matters, and capital market transactions.<br/></p><p>This role partners with others in the Legal department, as well as with cross-functional teams and executive leadership to minimize legal exposure while proactively supporting execution of strategic initiatives.<br/></p><p>Key Responsibilities:<br/></p><p>Accurately identifies and assesses risks and determines and effectuates appropriate course for specific business areas and others with department-wide consequences. Identifies, assesses, approves, and recommends changes to business partners<br/>Handles complex legal matters within area of responsibility. Retains, monitors, and evaluates the performance of Outside Counsel relationships and budgeting within area.<br/>Independently conducts and directs complex negotiations for a broad spectrum of matters for specific business areas with general supervisory review. Supervises and conducts appropriate legal research for all pending legal work.<br/>Compiles, prepares, and presents budget recommendations for area of responsibility and manages budget for same.<br/>Supervises Associate Corporate Counsel, Corporate Counsel, Paralegals, Legal Assistants, Administrative Assistants, and/or Clerks; including directing work, selection, termination, performance appraisal and coaching/professional development<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>Typically reports to Associate General Counsel<br/>Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel less than 10% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.<br/></p><p>Working Conditions:<br/></p><p>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.<br/>Typically requires overnight travel less than 10% of the time.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be eighteen years of age or older.<br/>Must be legally permitted to work in the United States.<br/></p><p>Preferred Qualifications:<br/></p><p>Prior experience as in-house counsel.<br/>Five (5) years of practice experience.<br/>Prior experience with sustainability reporting frameworks<br/></p><p>Minimum Education:<br/></p><p>The completion of a Juris Doctor or equivalent and required certifications for practicing law.<br/></p><p>Preferred Education:<br/></p><p>No additional education<br/></p><p>Minimum Years of Work Experience:<br/></p><p>6<br/></p><p>Preferred Years of Work Experience:<br/></p><p>No additional years of experience<br/></p><p>Minimum Leadership Experience:<br/></p><p>None<br/></p><p>Preferred Leadership Experience:<br/></p><p>None<br/></p><p>Certifications:<br/></p><p>None<br/></p><p>Competencies:<br/></p><p>Proven drafting and negotiation skills. Ability to make significant contributions to communication for complex matters at a department level. Ability to prepare and assist in preparation of reports and presentations to officers and executives as appropriate.<br/>The ability to work independently on numerous activities and prioritize them properly while meeting deadlines.<br/>The ability to confront conflict and difficult issues in a professional, assertive and proactive manner. The ability to effectively manage the performance and careers of direct reports.<br/>The self-starting ability to aggressively tackle new responsibilities and initiative without receiving sufficient training or completely clear direction.<br/>The ability to develop, organize, implement and manage standard procedures on a department wide level and train outside counsel and paralegal in the procedures.<br/>High degree of oral and written communication and analytical skills.<br/></p>

Senior Corporate Counsel - Sustainability

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
As a Senior Risk Analyst on the AWS Sustainability Controllership Team, you will support the design, execution, and monitoring of risk and control activities across Amazon's sustainability reporting ecosystem. You will contribute to key workstreams &mdash; including carbon emissions, water stewardship, renewable energy, and location data &mdash; by performing control testing, identifying gaps in data quality, and escalating emerging risks. You will partner with cross-functional teams to ensure that sustainability data flowing into external disclosures is accurate, complete, and audit-ready, while building foundational expertise in controllership frameworks and regulatory reporting requirements.<br>
<br>
Why This Role Stands Out:<br>
<ul><li>High-impact work that directly supports Amazon's annual Sustainability Report and global regulatory filings.</li><li>Greenfield opportunity to define sustainability controllership best practices from the ground up.</li></ul>
- Cross-functional exposure across Finance, - Technology, Legal, Public Policy, and Sustainability teams.<br>
<ul><li>Innovation-driven &mdash; our team is building AI-powered GRC tools and next-generation dashboards at scale.</li><li>Strong career trajectory in a space expanding rapidly due to global regulatory demand.</li><li>Mission-driven &mdash; accuracy here matters for the planet, not just the balance sheet.</li></ul><br>
Key job responsibilities<br>
<ul><li>Designing and executing process-level and data-level controls across key sustainability metrics, including Carbon, Waste, Water, Community, and Workplace Health &amp; Safety.</li><li>Supporting data reconciliation, consistency checks, and substantiation processes for metrics included in Amazon's annual Sustainability Report and regulatory filings.</li><li>Partnering with Sustainability Tech, FinTech, and Business teams to onboard applications and datasets to GRC platforms.</li><li>Contributing to the development of scalable reporting tools, including controls and data quality dashboards, to improve efficiency and transparency across the program.</li><li>Supporting compliance with emerging regulatory frameworks, including the Corporate Sustainability Reporting Directive (CSRD) and other global disclosure requirements.</li><li>Participating in Monthly and Quarterly Business Reviews and cross-functional Meetings, providing clear and concise updates on workstream status and risk posture.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience</li><li>Bachelor's degree or equivalent in a related field</li><li>Experience handling confidential information and maintaining professionalism in dealing with senior executives</li><li>Experience with regulatory filings and reports or equivalent</li><li>Experience working with multiple groups of stakeholders</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>6+ years of compliance, audit or risk management experience</li><li>Professional auditing qualification, or similar risk or compliance credentials</li><li>Experience with SQL and Excel</li><li>Familiarity with sustainability reporting frameworks (e.g., GRI, TCFD, CSRD, GHG Protocol)</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, VA, Arlington - 83,200.00 - 145,500.00 USD annually<br>
USA, WA, Seattle - 83,200.00 - 145,500.00 USD annually</div><p></p>

Senior Risk Analyst, AWS Sustainability Controllership

KEO International Consultants

<div>Overview:
<div>
KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration &ndash; through conceptualization &ndash; to realization of planning, design or project delivery in the built and natural environments.</div><div></div><div><br>
For over 60 years we&rsquo;ve led with vision, contributing to many of the world&rsquo;s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</div><div></div><div><br>
As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2025 WA100 Survey.</div><div></div><div><br>
We invite you to join us. Why?</div><div></div><div><br>
When you join KEO, you&rsquo;ll discover more than just a job &ndash; you&rsquo;ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits, you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses.</div><div></div><div><br>
Our newest opportunity is for a talented <b>Director &ndash; Sustainable Finance Advisory</b> to join our award-winning team based in<b> </b><b>Dubai, UAE.</b></div><br>
<div></div>
Responsibilities:
<div>
The Director, Sustainable Finance Advisory, is accountable for establishing and growing KEO&rsquo;s green and sustainable finance advisory service line across the GCC and Europe. The role leads mandate origination, client engagement, and service delivery across sustainable finance frameworks, climate risk, and regulatory transition services. This is a revenue-generating, client-facing position with full commercial accountability for the service line from day one, bring deep technical expertise and established market relationships in sustainable finance, having led or operated within ESG or sustainable finance functions at a bank, development finance institution, or leading consultancy. The individual is recognised in the GCC market, operates with commercial independence, and can originate and close mandates without hand-holding. This role is the commercial engine of the service line and is critical to achieving annual targets.</div><br>
<div></div><ul><li>
Originate, pitch, and close sustainable finance mandates independently across the GCC and European markets. Take full commercial accountability for annual revenue targets .</li><li>
Develop and deliver sustainable finance frameworks (green bonds, social bonds, sustainability-linked loans), PRB roadmaps, GRESB advisory, climate risk diagnostics, net-zero transition plans, and EU Taxonomy/CSRD advisory for banks, developers, and asset owners.'s full service offerings to the market and coordinate and cooperate with other Divisional Leaders to ensure services that are unique to the Sustainability division are proactively offered to all markets.
</li><li>Build and maintain senior client relationships with banks, DFIs, real estate developers, and infrastructure owners across the GCC and Europe. Leverage existing network to accelerate mandate pipeline.</li><li>
Work closely with Advisory/ESG teams and Director, Sustainability to ensure service line integration, business development and joint bidding across KEO&rsquo;s wider sustainability practice.
</li><li>Up-to-date knowledge of GCC and European regulatory developments (CBUAE Sustainable Finance Framework, UAE SCA, Saudi CMA ESG rules, EU Taxonomy, SFDR, CSRD) and translate these into actionable advisory propositions and client content.</li><li>
Manage and mentor the Departmental staff. Define workflow, quality standards, and delivery processes for the team.</li><li>
Report monthly to MD and Director, Sustainability on pipeline, mandate status, revenue tracking, and market intelligence.</li><li>
Embrace, display and promote KEO values and contribute to the wider Sustainability &amp; Environment division&rsquo;s culture and standards.</li><li>
Achieve annual revenue targets and maintain strong pipeline for sustainable revenue and client retention.</li><li>
Ensure all client engagements are documented, scoped, and managed to KEO quality standards, including sub-consultant coordination where required.</li><li>
Work with KEO&rsquo;s Executive and Divisional leadership to integrate sustainable finance advisory into cross-practice bids and client proposals.</li><li>
May perform other duties.</li><li>
Plan workload and ensure adequate utilization across the team. Prepares and delivers performance appraisals. Identifies training needs and supports professional development. Works with HR on team growth as the service line scales.</li></ul><div>
Deep technical knowledge of sustainable finance instruments and frameworks (green bonds, SLLs, PRB, GRESB, TCFD/ISSB, IFRS S1/S2, EU Taxonomy, SFDR, CSRD, SBTi). Commercial acumen and ability to originate, structure, and close advisory mandates independently. Excellent client-facing and presentation skills; credible at C-suite and board level. Established network within GCC banking, real estate, and infrastructure sectors. Strong written communication skills &mdash; able to produce compelling proposals, frameworks, and client deliverables.</div><div><br>
</div>Qualifications:
<div>
To be successful in this position, you will be professionally qualified with<b> 15 or more years</b> of experience in the field with progressive levels of responsibility.</div><div>
in sustainable finance, ESG advisory, or a closely related field within financial services or capital markets advisory. Demonstrable experience leading or operating within a sustainable finance or ESG function at a bank, DFI, or Tier 1 consultancy. Track record of structuring and delivering green bonds, SLLs, sustainability frameworks, or equivalent instruments for financial institutions or corporate clients. GCC market experience and established client relationships are essential. European market knowledge is a strong advantage.</div><div></div><div><br>
Proficiency in Microsoft Office Suite. Familiarity with ESG data platforms (MSCI, Bloomberg ESG, Sustainalytics) is an advantage.</div><div></div><p><br>
KEO&rsquo;s performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognise its contribution to client success wherever we work.</p><p>
We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</p></div>

Director - Sustainable Finance Advisory

Hitachi Energy

<div><p><b>Location:
</b></p>Riyadh, Riyadh, Saudi Arabia
<p></p><p><b>Job ID:
</b></p>R0130216
<p></p><p><b>Date Posted:
</b></p>2026-06-02
<p></p><p><b>Company Name:
</b></p>HITACHI ENERGY LTD
<p></p><p><b>Profession (Job Category):
</b></p>Legal, Compliance &amp; Audit
<p></p><p><b>Job Schedule:
</b></p>Full time
<p></p><p><b>Remote:
</b></p>No
<p></p><p><b>Job Description:
</b></p><p></p><ul><li>Promote safe behaviors and support HSE activities across the Service Cluster and project sites.
</li><li>Drive improvements in safety culture and environmental practices through company programs.
</li><li>Work with different teams to increase HSE awareness and manage HSE reporting, including incidents and KPIs.
</li><li>Support HSE Managers and site teams by giving expert advice and participating in audits.
</li><li>Coordinate and regularly interact with HSE Advisors and site teams through meetings and follow-ups to ensure alignment and effective implementation of HSE requirements.
</li><li>Ensure all HSE actions are completed on time and support incident investigations to fix root causes.
</li><li>Maintain good coordination with site HSE teams and support accurate reporting.
</li><li>Share lessons learned and best practices across all project sites.
</li><li>Ensure compliance with HSE standards like ISO 14001 and ISO 45001.
</li><li>Help improve HSE reporting systems and data analysis.
</li><li>Support training and awareness on HSE standards and requirements.
</li><li>Demonstrate strong commitment to safety, integrity, and responsibility in all activities.
</li></ul><div><ul><li>Minimum 3+ years of experience as Senior HSE Advisor in a high-risk industry (ideally rail).
</li><li>Ability to build HSE capability and safety leadership of managers, employees, and contractors and influencing and drive safe behaviors and performance through building effective relationships and engagement.
</li><li>Experience gained in a client facing role highly regarded, resourceful, flexible, and self-motivated and well organized and able to multi-task.
</li><li>Proficiency in both spoken &amp; written English language is required.
</li></ul></div><p></p><div><p><b>Education:
</b></p><p><b>A bachelor&rsquo;s or master&rsquo;s degree in a relevant field or diploma in occupational health and safety is required.
</b></p></div><p></p><h2 class="jobSectionHeader"><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><b>general inquiry form </b><b>on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
</b></h2><p></p><h2 class="jobSectionHeader"><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></h2></div><p></p>

HSE Sr. Advisor

DP World

<div><p><b>Job Purpose</b></p><p>
The purpose of this role is to drive group-level sustainability governance, risk integration, reporting, ratings, and sustainable finance execution across DP World. It plays a key role in enabling executive decision-making and accountability, serving internal partners across GHSE, People, Risk, Finance, Legal, Investor Relations, and regional sustainability teams. The role also strengthens DP World&rsquo;s positioning with investors, regulators, and rating agencies through consistent strategy execution and performance management.</p><p></p><p><b><br>
Key Accountabilities</b></p><ul><li><p>
Drive group-level sustainability strategy rollout and governance implementation across regions and functions</p></li><li><p>
Support integration of sustainability and ESG considerations into the ERR framework and enterprise governance processes</p></li><li><p>
Lead key sustainability programmes, defining baseline practices and enabling consistent implementation</p></li><li><p>
Support sustainable finance initiatives, including green and blue capital definitions, governance, and impact reporting</p></li><li><p>
Lead ESG ratings strategy and sustainability reporting to meet investor and regulatory expectations</p></li><li><p>
Engage Legal and Business teams to embed sustainability-related clauses into contracts and commercial frameworks</p></li><li><p>
Conduct cross-functional stakeholder engagement to deliver group-wide sustainability initiatives requiring regional and functional buy-in</p></li><li><p>
Acts as a strategic advisor internally, guiding teams on sustainability priorities, governance requirements, and execution pathways</p></li><li><p>
Provides functional leadership to regional sustainability leaders and cross-functional contributors</p></li><li><p>
Drives collaboration, alignment, and accountability across multiple senior stakeholders</p></li></ul><p></p><p><b><br>
Qualifications and Experience</b></p><ul><li><p>
MBA in Strategy, Sustainability, Finance, or a related discipline</p></li><li><p>
CFA, FSA, or equivalent sustainability-related professional credentials</p></li><li><p>
Additional certifications in ESG, sustainable finance, or risk management preferred</p></li><li><p>
10&ndash;12 years of experience in sustainability, ESG, finance, risk, or strategy-related roles</p></li><li><p>
Demonstrated experience delivering ESG ratings submissions, annual sustainability reports, and governance-led initiatives</p></li><li><p>
Proven track record of senior stakeholder engagement, including interaction with executive leadership, governance forums, and investor-facing processes</p></li><li><p>
Experience driving long-term strategic projects that require cross-functional and cross-regional alignment</p></li></ul><p></p><p><b><br>
Skills</b></p><ul><li><p>
ESG ratings management and investor-grade sustainability reporting</p></li><li><p>
Sustainable finance frameworks and impact reporting</p></li><li><p>
Sustainability strategy execution and regional rollout</p></li><li><p>
Senior stakeholder influence and executive-level communication</p></li><li><p>
Strategic judgement, programme ownership, and outcome-focused delivery</p></li></ul></div>

Group Senior Manager- Sustainability

Salt

<div>
 <p>
  <strong>
   Customer Transformation Manager &ndash; Power &amp; Utilities
  </strong>
 </p>
 <p>
  <strong>
   Doha, Qatar
  </strong>
 </p>
 <p>
  <strong>
   Up to 25,000 QAR per month
  </strong>
 </p>
 <p>
  <br/>
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 <p>
  <br/>
  Are you passionate about helping organisations transform the way they engage with their customers
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 <p>
  <br/>
 </p>
 <p>
  ?
  <br/>
  My client are looking for an experience
  <strong>
   d Customer Transformation Manag
  </strong>
  er to join a leading consulting practice in Riyadh, working with some of the region's most prominent Power &amp; Utilities organisations. This is an exciting opportunity to drive large-scale customer transformation programmes, helping clients create customer-centric operating models, enhance service delivery, and leverage digital innovation to improve customer experience and business performanc
 </p>
 <p>
  e.The Opportuni
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  <br/>
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 <p>
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  <br/>
  As a Customer Transformation Manager, you will play a key role in shaping and delivering customer transformation strategies for major utilities organisations across the Middle East. Working closely with senior stakeholders, you will help organisations improve customer satisfaction, increase operational efficiency, and accelerate digital adoption through innovative customer-focused solutio
 </p>
 <p>
  <br/>
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  ns.
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  You will lead strategic transformation initiatives spanning customer experience, operating model design, digital channels, analytics, sustainability programmes, and customer engagem
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  <br/>
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 <p>
  <strong>
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   Key Responsibil
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 <ul>
  <li>
   itiesDevelop and deliver customer transformation strategies and roadmaps aligned to business object
  </li>
  <li>
   ives.Design and implement customer operating models across contact centres, digital channels, and key account management funct
  </li>
  <li>
   ions.Lead customer journey mapping exercises and identify opportunities to improve customer experience and service deli
  </li>
  <li>
   very.Drive customer-centric transformation initiatives across business and technology t
  </li>
  <li>
   eams.Monitor and improve customer performance metrics including customer satisfaction, digital adoption, and cost-to-s
  </li>
  <li>
   erve.Build customer intelligence capabilities through segmentation, analytics, and customer insight progra
  </li>
  <li>
   mmes.Support the design and delivery of customer-focused sustainability initiatives, including energy efficiency and demand-side management progra
  </li>
  <li>
   mmes.Develop innovative customer use cases leveraging AMI and smart metering technologies, including consumption insights, usage alerts, billing transparency, and demand response progra
  </li>
  <li>
   mmes.Support business development activities, proposal development, and client relationship manage
  </li>
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   ment.Engage with senior client stakeholders and act as a trusted advisor throughout transformation progra
  </li>
 </ul>
 <p>
  <br/>
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  <strong>
   mmes.
   <br/>
   Requir
  </strong>
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 <ul>
  <li>
   ements10+ years of experience in customer transformation, customer experience, customer operations, or related discip
  </li>
  <li>
   lines.Strong experience within the Power &amp; Utilities s
  </li>
  <li>
   ector.Proven track record delivering large-scale customer transformation initia
  </li>
  <li>
   tives.Previous consulting experience within a Big 4 or leading management consulting
  </li>
  <li>
   firm.Experience designing customer operating models and customer journey transformation progr
  </li>
  <li>
   ammes.Strong understanding of customer analytics, segmentation, and customer intelligence capabil
  </li>
  <li>
   ities.Knowledge of digital customer channels, contact centre transformation, and customer service optimis
  </li>
  <li>
   ation.Familiarity with smart metering, AMI technologies, and customer-facing utility programmes is highly desi
  </li>
  <li>
   rable.Excellent stakeholder management and communication s
  </li>
  <li>
   kills.Demonstrated leadership experience managing teams and client engage
  </li>
 </ul>
 <p>
  ments.Why
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   Apply?Work on some of the largest transformation programmes across the Middle
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  <li>
   East.Partner directly with senior executives and industry le
  </li>
  <li>
   aders.Drive innovation in customer experience, digital transformation, and sustainab
  </li>
  <li>
   ility.Join a globally recognised consulting organisation with exceptional career growth opportun
  </li>
  <li>
   ities.Be part of a collaborative and high-performing team shaping the future of the utilities s
  </li>
 </ul>
 <p>
  <br/>
 </p>
 ector.
</div>


Customer Transformation Manager

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