senior systems analyst

VyStar Credit Union

<div>At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
Senior Systems Analyst
ACCOUNTABILITY STATEMENT Senior Systems Analyst will provide technical and project leadership in the support of a suite of application systems for key business areas through an understanding of system application knowledge and departmental business workflow. The candidate analyzes, designs, supports, and documents systems applications, serves as a technical subject matter expert by actively participating in the development of systems, configuration consultation, vendor evaluation, and problem resolution of multiple systems. The Senior Systems Analyst will provide project support through the design phase of systems development lifecycle, execute application configuration, and change control management for all supported applications. Under limited supervision, the candidate will design complex multi-system capabilities to meet the needs of the business, and makes recommendations in areas that require a high level of technical competency. The candidate must possess excellent diplomacy and communication skills as well as a strong desire to provide excellent customer service.
ESSENTIAL JOB FUNCTIONS<ul><li>
Analyzes business requirements, and updates and/or creates functional specifications for existing and new application systems to support and optimize Credit Union business processes.</li><li>
Perform system configuration for existing and new application systems supporting Credit Union business processes which are enterprise-wide in scope and large in complexity.</li><li>
Performs as a subject matter expert for at least two major Credit Union system (examples include but are not limited to the core financial systems, Internet Mobile Banking, lending applications, mortgage origination system, front-end applications, Enterprise Content Management, and Customer Relationship Management (CRM) system.</li><li>
Performs as a subject matter expert and assist in the cross-training of application and interfaces with department peers.</li><li>
Develops an understanding of internal and/or external customer business requirements.</li><li>
Assists in the research and design of tactical and strategic system solutions for business process and/or efficiency opportunities.</li><li>
Provides 3rd tier problem resolution assistance for system deficiencies or errors and coordinates the prompt diagnosis and resolution of application system issues that have an impact on the production environment and document management of the Credit Union business departments. Coordinates with the application vendor/development team to resolve problems and trouble tickets. Maintains application performance and integrity during ongoing development, modification and support processes. Works directly with the vendor to obtain package application support.</li><li>
Works with business operations analysts and the Quality Assurance team to assist in the development of departmental testing requirements for applications programs and coordinates completion of change management control processes related to the production and test environment. Investigates, implements, and maintains correction and lead recovery processes and activities for the application or data.</li><li>
Collaborates with the business operations analysts and technology teams in the development, testing and implementation of new applications, existing application upgrades and new application releases and participates in large group projects under the direction of an assigned Project Manager as appropriate. Works with analysts in supporting end-user requests, assists in change management controls of the production environment. Closely works with the Database Administrator building SQL scripts, maintaining application databases and recovery processes and activities for the application of data.</li><li>
There are periods when extended hours are required to meet deadlines, and when incumbent will be &ldquo;on call&rdquo; for system problems encountered at any time; 24 hour per day, 7 day per week.</li><li>
Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Information Technology team.</li><li>
Performs other duties as assigned.</li><li>
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.</li></ul>
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:<ul><li>
Focus - Focus your full attention by carefully listening to and observing client or member.</li><li>
Connect - Consistently be friendly and approachable. Demonstrate your care.</li><li>
Understand - Listen empathetically and ask questions (70%/30% rule).</li><li>
Counsel - Recommend solutions based on your member&rsquo;s needs and objectives.</li><li>
Advance - Ensure that member&rsquo;s expectations were exceeded.</li><li>
Verify necessary follow-up actions.</li></ul>
EDUCATION<ul><li>
Position requires a Bachelor&rsquo;s Degree in Computer Science, Management Information Systems (MIS) or other Information Systems related technical field, non-degree holders must possess a minimum of 6+ years of relevant experience.</li><li>
 Five 5+ years of experience in process/application design, or providing support on software development teams.</li></ul>
EXPERIENCE<ul><li>
5 + years&rsquo; experience in application development and/or system configuration support.</li><li>
Candidates must have experience designing and analyzing business processes, and creating flow models and diagrams in support of requirements and software development.</li><li>
Contributor to project implementations that utilized a formal project management methodology, quality assurance program, and SDLC, or applicable Agile methodology.</li><li>
Proficient knowledge of various applications, business operations and regulatory requirements.</li><li>
Strong understanding of software design, relational databases, knowledge of SQL and Stored Procedures. Microsoft SQL Server preferred.</li><li>
General knowledge of XML, Web Services, JavaScript, ASP and .Net technologies.</li></ul>
KNOWLEDGE, SKILLS &amp; ABILITIES<ul><li>
The candidate should possess strong interpersonal, organization, problem solving, conflict resolution, and negotiation skills.</li><li>
Ability to quickly grasp concepts, analyze data, and provide feedback to project teams.</li><li>
Ability to read, analyze, interpret, and apply common systems development requirements and design criteria.</li><li>
Structured Quality Assurance testing program development and ongoing process support in a systems environment.</li><li>
Experience with establishing technology guidelines based on best practices in enterprise application architecture and software development.</li><li>
Ability to lead technical and procedural standards (SDLC) for systems design, development, verification, and implementation.</li><li>
Multi-task and manage unstructured tasks within specific guidelines and time constraints.</li><li>
Must be highly motivated and organized.</li><li>
Familiarity with writing basic SQL scripts.</li><li>
Capable of performing application administration of system files, parameter settings, software configuration tables, and database edits.</li></ul>
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources</div>

Senior Systems Analyst

H2o Labs

H2O Labs is seeking a highly skilled Senior Business Systems Analyst to bridge the gap between business objectives and technical solutions. The ideal candidate will play a key role in analyzing business processes, gathering requirements, driving process improvements, and implementing solutions within Microsoft Dynamics 365 environments.This position requires strong analytical thinking, stakeholder management, documentation expertise, and hands-on experience with Dynamics 365 and the Microsoft Power Platform.Key Responsibilities<ul><li>Gather and analyze business requirements and translate them into BRDs, FRDs, and user stories.</li><li>Evaluate business processes and recommend improvements to enhance operational efficiency.</li><li>Configure and support Microsoft Dynamics 365 Customer Service, including case management, SLAs, routing rules, queues, and Business Process Flows.</li><li>Facilitate stakeholder workshops and process-mapping sessions.</li><li>Develop and maintain process documentation, policies, and procedures.</li><li>Support program planning, resource management, budgeting, and performance tracking.</li><li>Conduct User Acceptance Testing (UAT), integration testing, and data validation.</li><li>Prepare reports, presentations, and recommendations for management and clients.</li><li>Collaborate with developers, solution architects, and business teams within Agile environments.</li><li>Participate in sprint planning, backlog grooming, reviews, and demos.</li><li>Identify business challenges and recommend technology-driven solutions.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Information Technology, Computer Science, Business Administration, MIS, or a related field.</li></ul>Experience<ul><li>4+ years of experience in Business Analysis, Business Systems Analysis, or Program Analysis.</li><li>Strong experience with Microsoft Dynamics 365 Customer Service.</li><li>Hands-on experience with Microsoft Power Platform (Power Automate, Dataverse, Model-Driven Apps).</li><li>Experience creating BRDs, FRDs, user stories, and functional specifications.</li><li>Familiarity with HTML, JavaScript, and CSS.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent communication, documentation, and stakeholder management skills.</li></ul>Preferred Qualifications<ul><li>Microsoft Dynamics 365 and/or Power Platform certifications.</li><li>Experience supporting enterprise digital transformation initiatives.</li><li>Knowledge of process automation and workflow optimization.</li><li>Experience with reporting and dashboard development.</li></ul>Pay: Rs100,000.00 - Rs250,000.00 per hourWork Location: In person

Senior Business Systems Analyst

Colorado Springs Utilities

<div><div><div><div><div><div>Applications are being accepted through: 6/18/26 
<ul><li>If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.</li></ul></div>
</div>
</div></div></div><div><h2 class="jobSectionHeader">Senior Business Systems Analyst</h2> 
Colorado Springs Utilities is seeking a Business Systems Analyst Senior to join our Asset Management Geospatial Technology section. The core responsibility will be to support our Electric and Fiber &amp; Telecom operational work groups. This role combines business systems analysis (BSA) with advanced geographic information systems (GIS) expertise to drive data-informed decision-making, perform sophisticated spatial analysis, and enable seamless system integration across the organization. Experience supporting other utility domains including water, wastewater, and natural gas will alternatively be considered, as it enables broader impact and strengthens cross-functional alignment across enterprise utility systems. 
 
Live and Work in Colorado Springs!
Key Focus Areas:<ul><li>
Analyze business requirements and translate them into GIS solutions</li><li>
Primary liaison with Electric and Fiber &amp; Telecom operational, planning and engineering teams</li><li>
Develop, maintain, and enhance GIS processes, tools, and databases</li><li>
Collaborate with stakeholders to gather and document system requirements</li><li>
Perform advanced spatial data analysis and create maps, dashboards, and reports</li><li>
Provide support to end-users, GIS technical team and GIS editing staff on GIS tools and best practices</li><li>
Ensure data integrity, accuracy, and compliance with organizational standards</li></ul>
Knowledge of:<ul><li>
Esri ArcGIS Suite (ArcMap 10x, ArcGIS Pro, ArcGIS Online, etc.)</li><li>
Schneider ArcFM solutions and tools</li><li>
Esri Utility Network and or Geometric Network domain</li><li>
Strong analytical, problem-solving, and communication skills</li><li>
Project management methodologies (Agile, Scrum, etc.)</li><li>
Certifications such as GISP or Esri Technical Certification</li></ul><div>
Who You Are... Candidates with progressively responsible experience within utility operations, leveraging Esri ArcGIS or comparable GIS technologies, are highly valued for this role. Preferred candidates hold a bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or a related field, or possess 7+ years of relevant experience, or an equivalent combination of education and experience. 
 
The ideal candidate demonstrates the ability to translate complex data into meaningful business insights, effectively gather and interpret user requirements, and align them with existing or available analytical tools particularly within Esri GIS platforms to support operational objectives. Additionally, candidates should possess strong analytical and problem-solving skills, including the ability to troubleshoot complex requirements and resolve GIS data-related issues, ensuring the reliability and efficiency of spatially enabled business processes. 
 
The military job codes/duty codes most closely related to this role are: 25A, 25G, 26A, 26B, 36B, 37A1, 37A2, 37A3, 37A4, 17C, 6421, 6423, 6425, 6427, IT, 9635, 9934, 9975, 9985 
 
PHYSICAL REQUIREMENTS/WORKING CONDITIONS: 
<ul><li>Exerting up to 10 pounds of force occasionally (1/3 of the time), and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary only if walking and standing are required only occasionally and all other criteria are met.</li><li>Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.</li></ul> 

Why Apply? This job will afford you the opportunity to serve as a liaison for Electric and Fiber/Telecom Operations and Business technology owners/stakeholders while utilizing your technical skills and business savvy to facilitate desired outcomes. Additionally, you will broaden the depth of your experience as you function as the subject matter expert and advocate for the GIS for Colorado Springs Utilities.</div>
Who We Are...Colorado Springs Utilities is one of the largest four-service public utilities in the nation, providing water, wastewater, electric, and natural gas services to 500,000 residents in the Pikes Peak region. Our work culture is dedicated to innovation, collaboration, and synergy, and we are a national leader in reliability, with power on an average of 99.991% of the time. In fact, we were recently awarded the Diamond Designation from the American Public Power Association, for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the nation&rsquo;s 2,000+ public utilities.
Our Commitment to Our Employees&hellip; 
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important &ndash; we prove it! That&rsquo;s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Time Off to Recharge<ul><li>
Vacation &ndash; Start with 13 days annually, increasing to 24 days with tenure</li><li>
Personal Leave &ndash;3 days per year</li><li>
Paid Holidays &ndash;12 paid holidays per year</li><li>
Sick Leave &ndash; 12 days per year for personal or family health needs</li><li>
Vacation Buy &ndash; Option to purchase up to 40 additional hours annually</li></ul>
Health &amp; Wellness &ndash; Benefits elected are effective the first of the following month<ul><li>
Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility</li><li>
Zero Health: Access to hundreds of medical services at no cost</li><li>
Dental &amp; Vision: Two dental plans and one vision plan</li><li>
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy</li><li>
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities</li><li>
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses</li><li>
Health Savings Account (HSA): Available with HDHP</li></ul>
Financial &amp; Retirement Security<ul><li>
Pension Plan: Colorado PERA provides retirement benefits and peace of mind</li><li>
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans</li><li>
Disability Coverage: Short-Term and Long-Term Disability insurance available</li><li>
Life Insurance: Employer-paid coverage with optional supplemental plans</li></ul>
Additional Support<ul><li>
Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance</li><li>
Tuition Reimbursement: Up to $5,250 annually to support continued education</li><li>
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness</li></ul>
</div><div><div><div><div>ATTENTION:<ul><li>
All positions will be posted for a minimum of 5 calendar days.</li><li>
Starting pay will be based on the successful candidate's experience, education, and training; however, those with limited direct experience could start below the posted pay range.</li><li>
If a single pay rate is posted, the job starts at that rate regardless of previous experience, education, and training.</li><li>
Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas. All eligible applicants must be authorized to work in the United States, and work authorization must not be based on employer sponsorship of a work visa.</li></ul>
Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. &sect; 4212, as amended (VEVRAA), and &sect; 503 of the Rehabilitation Act of 1973, as amended (&sect; 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities&rsquo; benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities&rsquo; Affirmative Action Plan in accordance with VEVRAA and &sect; 503.
Accessibility Accommodations. If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as a result of a disability and is not intended for other purposes.
E-Verify and Right to Work Notice. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/. If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.
Have a question? If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500.
</div>
</div></div></div><div><div><div><div>Job Type: Business Operations</div></div></div></div></div>

Greater Lawrence Family Health Center

<div>Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine &mdash; family practice, pediatrics, internal medicine, and geriatrics &mdash; GLFHC operates multiple clinical sites throughout the service area and serves as the sponsoring organization for the Lawrence Family Medicine Residency Program.

GLFHC is currently seeking an IS Applications System Analyst, Senior to join our team. The Senior Application Systems Analyst provides analytical and technical support for software systems used throughout the Health Center, ensuring users have access to accurate, timely, and meaningful data. This role partners closely with Information Services, Clinical Informatics, Business Intelligence, Operations, and Finance teams to maintain application integrity, improve workflows, and support ongoing system enhancements.
<h4 class="jobSectionHeader">
Key Responsibilities</h4>
<h4 class="jobSectionHeader">Analysis, Reporting &amp; Systems Support</h4>
<ul><li>Lead workflow and data analysis initiatives to improve operational efficiency and system utilization.</li>
<li>Analyze, document, and communicate system updates and software changes.</li>
<li>Test, validate, and support software patches and application releases.</li>
<li>Maintain performance, integrity, and accuracy of supported applications and reporting systems.</li>
<li>Document EMR/PM workflows, procedures, and maintenance processes.</li>
<li>Support version control and change management practices.</li>
</ul><h4 class="jobSectionHeader">Collaboration &amp; Communication</h4>
<ul><li>Collaborate with Infrastructure, Clinical Informatics, and Business Intelligence teams on application specifications and integrations.</li>
<li>Support reporting governance, prioritization, and report tracking processes.</li>
<li>Partner with Operations, Finance, and Patient Accounts to ensure timely and compliant reporting.</li>
</ul><h4 class="jobSectionHeader">Training &amp; Knowledge Sharing</h4>
<ul><li>Train and mentor junior team members and end users.</li>
<li>Serve as a subject matter expert for supported applications and systems.</li>
</ul><h4 class="jobSectionHeader">Technical Tools &amp; Data Management</h4>
<ul><li>Utilize reporting and analytics tools including SQL Server, Report Builder, and Power BI.</li>
<li>Support Helpdesk processes and user administration activities.</li>
<li>Work with database and technical teams to support automated data delivery and reporting solutions.</li>
</ul><h4 class="jobSectionHeader">Professional Standards</h4>
<ul><li>Maintain knowledge of healthcare informatics, regulatory requirements, and billing trends.</li>
<li>Participate in quality improvement initiatives and organizational projects.</li>
<li>Follow all organizational security and confidentiality practices.</li>
<li>Perform additional duties as assigned.</li>
</ul><h4 class="jobSectionHeader">Qualifications 
</h4>
<h4 class="jobSectionHeader">Experience</h4>
<ul><li>7&ndash;10 years of experience as a Data Analyst, Programmer Analyst, Application Analyst, or similar role.</li>
<li>Experience supporting Electronic Health Record (EHR) systems; Athena experience preferred.</li>
<li>Strong knowledge of application support, configuration, and maintenance in healthcare or similarly regulated environments.</li>
<li>Experience with SQL Server, reporting tools, and data visualization platforms such as Power BI or Tableau preferred.</li>
<li>Experience with application design, development, and testing strongly preferred.</li>
<li>Knowledge of scripting languages and automation tools is a plus.</li>
<li>Strong analytical, troubleshooting, and workflow improvement skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong customer service orientation and ability to collaborate across departments.</li>
<li>Proficiency with Microsoft Office applications including Excel, Word, and PowerPoint.</li>
</ul><h4 class="jobSectionHeader">Education</h4>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Business Administration, or related field required.</li>
<li>Equivalent combination of education and directly related progressive experience may be considered.</li>
</ul>
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

IS Applications System Analyst, Senior

Midlands Mechanical Inc.

Senior Financial Systems &amp; Analytics AnalystDepartment: Finance / FP&amp;AReports to: Head of FinanceLocation: On-site (this is an in-office role; remote/hybrid is not available)Employment Type: Full-timeAbout the RoleWe are seeking an experienced and strategically minded Senior Financial Analyst to serve as a key partner to our Finance leadership and the broader business. In this role, you will own the company's core forecasting, budgeting, and management-reporting processes end to end, and you will set the standard for how financial analysis is produced, automated, and communicated across the organization.This is a senior, high-visibility position for someone who has moved beyond producing analysis on request to shaping the questions the business should be asking. You should be equally credible building a sophisticated three-statement model, leveraging AI tools to produce the SQL and code behind it, and presenting the resulting recommendation to executives. You do not need to be a deep, hands-on programmer &mdash; but you do need enough technical understanding to know what to ask of these tools, direct them effectively, and confirm the results are correct. You will also help raise the technical bar of the finance team &mdash; designing automated workflows and championing the responsible use of AI.Key ResponsibilitiesFinancial Planning &amp; Analysis<ul><li>Own and continuously improve the company's financial models for forecasting, scenario planning, and long-range strategic planning.</li></ul><ul><li>Lead the annual budgeting process and periodic reforecasts end to end, partnering directly with department heads and senior leadership.</li></ul><ul><li>Drive variance analysis (actuals vs. budget vs. forecast), translating the numbers into a clear narrative and concrete recommendations.</li></ul><ul><li>Define, track, and refine the KPIs and operational metrics leadership uses to run the business.</li></ul>Accounting &amp; Reporting<ul><li>Apply strong command of core accounting principles (accruals, the matching principle, debits/credits, and the interplay between the income statement, balance sheet, and cash flow statement) to ensure analysis is grounded and defensible.</li></ul><ul><li>Partner with Accounting on the month-end and quarter-end close, including complex reconciliations and accruals.</li></ul><ul><li>Produce executive- and board-ready reports, dashboards, and presentations, and set the quality standard for reporting across the team.</li></ul>Data, Automation &amp; Tooling<ul><li>Produce and refine SQL queries to extract and transform data from financial systems and databases &mdash; writing them directly or generating them with AI tools &mdash; with enough understanding to direct the tools and validate the output.</li></ul><ul><li>Build and maintain automated reporting and data-processing workflows using VBA / Excel macros, whether written by hand or generated with AI assistance and refined to fit the need.</li></ul><ul><li>Own data integrity across reporting tools and reconcile figures back to source systems.</li></ul><ul><li>Champion and leverage AI tools and large language models to create SQL, code, macros, and automation &mdash; enabling fast, high-quality results without requiring deep coding expertise. The emphasis is on knowing what to ask, iterating toward the right output, and validating accuracy before relying on it.</li></ul><ul><li>Use Python (directly or AI-assisted) for data analysis, automation, and ad hoc modeling. (Preferred)</li></ul><ul><li>Use JavaScript / Node.js to build or support internal tools, integrations, or dashboards. (Optional / Preferred)</li></ul>Business Partnering &amp; Leadership<ul><li>Act as a trusted advisor to leaders across Operations, Sales, and the executive team, translating business questions into rigorous analysis.</li></ul><ul><li>Lead analytical support for strategic initiatives, pricing decisions, and investment and ROI evaluations.</li></ul><ul><li>Work closely with leadership to deliver insights, metrics, and reports in a variety of formats, giving them greater visibility into the financial and operational health of the business.</li></ul><ul><li>Present findings and recommendations to senior management clearly, concisely, and persuasively, and defend assumptions under scrutiny.</li></ul>Required QualificationsEducation &amp; Experience<ul><li>Bachelor's degree in Finance, Accounting, Economics, Mathematics, Data Science, or a related field &mdash; or equivalent professional experience that demonstrates mastery of the same competencies.</li></ul><ul><li>5+ years of progressive experience in financial analysis, FP&amp;A, accounting, or a comparable analytical role, including ownership of significant processes or deliverables.</li></ul>Core Finance &amp; Accounting<ul><li>Deep, demonstrated command of accounting fundamentals and the three core financial statements.</li></ul><ul><li>Extensive hands-on experience leading forecasting and budgeting processes.</li></ul><ul><li>Advanced financial modeling skills and expert proficiency in Microsoft Excel.</li></ul>Technical Skills (Required)<ul><li>SQL &mdash; ability to produce queries that pull and shape data (joins, aggregations, subqueries), whether written directly or generated with AI tools, with the understanding to confirm the output is accurate.</li></ul><ul><li>VBA &mdash; ability to create and maintain macros that automate Excel workflows, written by hand or generated with AI assistance and refined.</li></ul><ul><li>Accounting software &mdash; confident, hands-on understanding of how to navigate, extract data from, and reconcile within accounting/ERP systems (e.g., QuickBooks, NetSuite, SAP, Oracle, Sage 300 CRE, Trimble Construction, or similar).</li></ul><ul><li>AI tools &mdash; fluency in using AI and large language models to generate code and analysis, support reporting, and accelerate work, with the judgment to verify outputs and guide others on responsible use.</li></ul><ul><li>Microsoft Office &mdash; strong working knowledge across the Office suite, including Excel, Word, Outlook, and PowerPoint.</li></ul>Preferred / Optional QualificationsThese are not required but will strengthen an application:<ul><li>Python &mdash;for data analysis, automation, presentation.</li></ul><ul><li>JavaScript and Node.js &mdash; for building or supporting internal tools, integrations, or web-based dashboards.</li></ul><ul><li>Experience with BI/visualization tools (Power BI, Tableau, Looker).</li></ul><ul><li>Deep or administrator-level experience with a specific ERP/accounting platform (e.g., NetSuite, SAP, QuickBooks, Sage 300 CRE, Trimble Construction).</li></ul><ul><li>Experience integrating or building custom workflows on top of AI tools (e.g., prompt engineering, API-based automation).</li></ul><ul><li>Prior experience leading projects or cross-functional initiatives.</li></ul><ul><li>Comfort working with terminal / command-line commands for tasks such as running scripts, managing files, or interacting with tools and data pipelines.</li></ul><ul><li>Experience with Microsoft Project for project scheduling, planning, and tracking.</li></ul>Core Competencies<ul><li>Strategic Thinking: Connects analysis to business strategy and anticipates the questions leadership will ask.</li></ul><ul><li>Leadership: Raises the bar for the team, reviews work constructively, and sets a high standard for quality.</li></ul><ul><li>Teamwork &amp; Collaboration: Works effectively across functions, shares knowledge openly, and builds trust with stakeholders.</li></ul><ul><li>Deadline Management: Reliably delivers accurate work under pressure, manages competing priorities, and communicates proactively about timelines.</li></ul><ul><li>Attention to Detail: Maintains a high standard of accuracy and treats data integrity as non-negotiable.</li></ul><ul><li>Analytical &amp; Critical Thinking: Breaks down complex problems, questions assumptions, and identifies the story behind the numbers.</li></ul><ul><li>Communication &amp; Influence: Explains financial concepts clearly to finance and non-finance audiences and persuades through evidence.</li></ul><ul><li>Ownership &amp; Initiative: Takes full responsibility for deliverables, drives process improvement, and operates autonomously.</li></ul>What We Offer<ul><li>Competitive base salary and performance-based bonus.</li></ul><ul><li>Health, dental, and vision insurance.</li></ul><ul><li>Work funded Retirement plan.</li></ul><ul><li>Paid time off.</li></ul><ul><li>Professional development support (certifications, training, conferences).</li></ul><ul><li>A collaborative team and a clear path for career growth.</li></ul>Pay: $80,000.00 - $110,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Senior Financial Systems & Analytics Analyst

Pine Rest Christian Mental Health Services

<div>Cost Center
921 Information Systems
Scheduled Weekly Hours
40
Work Shift
Shift &amp; Status
Who Are We?
We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.
Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.
We are passionate about serving and are honored to be a part of this incredible work.
What Will You Do:
As a Lead Business System Analyst at Pine Rest, you&rsquo;ll be part of tight-knit team that believes in the healing power of your expertise and compassion. The Lead Business Systems Analyst&rsquo;s role is responsible to lead and oversee the Business Analyst Team. They will help manage new projects and team workload. This role will ensure that new software aligns with the organizational priorities and standards, as well as managing optimizing application lifecycles. The Lead Business Analyst will also elicit, analyze, specify, and validate the business needs of stakeholders, which includes both customers and end users. This includes gathering and compiling user requirements to understand the technology solutions they need. The Lead Business Systems Analyst will also apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Lead Business Systems Analyst will play a pivotal role in ensuring IT&rsquo;s understanding of business requirements and must demonstrate excellent customer service and have enthusiasm about the program and the Pine Rest organization. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.<div>
Who We Are:
We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.
Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. Our on-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists and chaplains are equipping the next generation of care providers.
We are passionate about serving and are honored to be a part of this incredible work.</div>
Principal Duties and Responsibilities:<div><ul><li>
Lead the Business Analyst Team and hold regular project status meetings.</li><li>
Manage new projects and oversee the Business Analyst Team workload and productivity.</li><li>
Assist with growing team member skillsets through mentoring and facilitating training.</li><li>
Ensure new software/projects align with organizational priorities.</li><li>
Review organizational business processes and identify and address operational, financial, and technological risks. Identify opportunities to improve efficiency.</li><li>
Analyze and suggest strategies to key partners and stakeholders to improve efficiency and effectiveness.</li><li>
Clearly identify project stakeholders and establish user classes, as well as their characteristics.</li><li>
Conduct interviews to gather user requirements via face to face meetings, questionnaires, surveys, site visits and other methods.</li><li>
Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.</li><li>
Work with stakeholders and project team to prioritize collected requirements.</li><li>
Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.</li><li>
Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts.</li><li>
Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.</li><li>
Participate in the selection of any requirements documentation software solutions that the organization may opt to use.</li><li>
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.</li><li>
Develop and utilize standard templates to accurately and concisely write requirements specifications.</li><li>
Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</li><li>
Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.</li><li>
Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.</li><li>
Assist with the interpretation of user requirements into feasible options, and communicating these back to the business stakeholders.</li><li>
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.</li><li>
Communicate changes, enhancements, and modifications of business requirements&ndash; verbally or through written documentation &ndash; to project managers, sponsors, and other stakeholders so that issues and solutions are understood.</li><li>
Monitor the selected technology over the product lifecycle to ensure it continues to meet stakeholder&rsquo;s needs.</li><li>
Implement change management processes to updates and enhancements.</li><li>
Ensure technology solutions are kept in a supportable model.</li><li>
Maintain up to date documentation.</li><li>
Work collaboratively with other IS team members in supporting the technology.</li><li>
Provide guidance and/or instruction to staff members.</li><li>
Responsible to uphold the healing ministry of Christ through relationships that honor integrity, stewardship, empowerment, the promotion of diversity and professional excellence.</li><li>
Must maintain annual training and demonstrate competency in the required programmatic training.</li></ul></div>
What Does the Role Require?
Education, Training, and Experience:<div><ul><li>
College diploma or university degree in the field of business administration, computer science, finance, or information systems or three to five years&rsquo; work experience in a healthcare setting. Bachelor&rsquo;s Degree or above preferred.</li><li>
3-5 year&rsquo;s experience as Business Systems Analyst preferred.</li><li>
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.</li><li>
Experience working in a team-oriented, collaborative environment.</li></ul></div>
Benefits:<div><ul><li>
Medical, dental, vision &amp; life insurance plans</li><li>
403(b) retirement match contribution by Pine Rest</li><li>
Generous PTO for full and part time employees</li><li>
Tuition assistance &amp; loan forgiveness</li><li>
Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.</li><li>
Partnership with Davenport University provides generous discount on tuition for employees and family members.</li></ul></div><div>
Notice:
Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts.
Successful completion of a drug screen prior to employment is also part of our background process.</div></div>

Lead Business Systems Analyst Information Systems Full Time

Orion Lending

Company MissionOrion Lending is a Nationwide Mortgage Banker, founded by proven industry leaders, who bring a legacy of success and ambition to the Mortgage Banking industry. At the core of our business philosophy is a commitment to extraordinary service, honesty, and clear communication. Our team is comprised of highly seasoned professionals who share Orion Lending's objective to revolutionize our partners' expectations. At Orion Lending, we combine innovative technology, a wide array of products and competitive pricing, to assist our network of originators grow and develop their referral business and clientele.Position SummaryThe SR Business Analyst - Mortgage Systems is a specialized role within the Operational Excellence team, purpose-built to bridge mortgage operations knowledge and Vesta LOS system configuration. As the Vesta LOS pilot moves toward full production and the organization scales its loan channel capabilities, the demand for deep configuration knowledge, workflow translation, and requirements precision continues to grow. This role was created to meet that demand &mdash; and to ensure the OE team has the depth needed to deliver at pace.What sets this role apart from a traditional business analyst is the expectation of hands-on understanding of how Vesta is structured &mdash; objectives, tasks, relevancy logic, field IDs, and automation rules &mdash; so that requirements do not stop at the 'what' but extend to the 'how it configures.' The successful candidate is a natural translator: someone who can observe what a user does today and articulate exactly what that workflow looks like inside Vesta.This is a high-impact, highly visible role for someone who wants to go deep on mortgage technology and become a true subject matter expert in LOS configuration. The SR Business Analyst - Mortgage Systems will work directly alongside the OE Manager, building configuration fluency over time and expanding the team's collective ability to support an enterprise-scale LOS implementation.Specific Duties and ResponsibilitiesWorkflow Analysis &amp; Configuration Translation<ul><li>Analyze current-state mortgage workflows across all loan channels (Retail, Wholesale, Conventional, FHA, VA, USDA, Non-Agency, DPA) and translate them into Vesta LOS configuration requirements.</li><li>Document workflows at the task, objective, and logic level &mdash; identifying how existing processes map to Vesta construct such as objectives, tasks, relevancy rules, automation triggers, and field behaviors.</li><li>Produce configuration-ready requirement specifications using precise Vesta terminology: objective names, task names, field IDs, eligibility logic, and expected system behavior.</li><li>Partner with the OE Manager to understand configuration patterns and become capable of independently scoping configuration changes for review and approval.</li></ul>Ticket Intake &amp; Backlog Support<ul><li>Own the intake and triage of Vesta pilot and Solutions Delivery tickets &mdash; translating user-reported symptoms into properly scoped configuration tickets that the admin team can act on without back-and-forth.</li><li>Apply Vesta configuration terminology to all ticket submissions, including objective name, task name, field reference, expected behavior, and configuration scope.</li><li>Support the OE Manager in clearing the open backlog of Solutions Delivery and pilot tickets by preparing fully formed requirements documents for pending items.</li><li>Track ticket status, blockers, and resolution timelines; provide regular reporting to the OE Manager.</li></ul>Requirements Gathering &amp; Documentation<ul><li>Collaborate with Operations, Underwriting, Closing, Disclosure, and Account Management SMEs to gather requirements for new features, product launches, and workflow enhancements.</li><li>Produce Business Development Requirements documents that articulate both functional and configuration-level requirements, suitable for handoff to the Vesta admin team or for OE Manager review.</li><li>Ensure requirements move beyond 'what users need' to 'what Vesta must do' &mdash; producing configuration-level specifications that are immediately actionable by the Vesta admin team.</li><li>Maintain organized requirements and workflow documentation within project management tools (Jira, ClickUp, or equivalent).</li></ul>Configuration Knowledge &amp; Team Depth<ul><li>Develop working knowledge of Vesta configuration architecture sufficient to contribute independently to configuration scoping, requirements writing, and workflow design discussions.</li><li>Participate in configuration review sessions, CRB decisions, and workflow design discussions alongside the OE Manager to build institutional knowledge.</li><li>Maintain configuration documentation, including workflow maps, objective/task inventories, and relevancy logic guides, to ensure configuration knowledge is shared and accessible across the team.</li><li>Identify documentation gaps in existing Vesta configuration and recommend improvements to support team scalability and onboarding.</li></ul>Product Launch &amp; UAT Support<ul><li>Assist in requirements gathering and configuration scoping for new product launches including VA, USDA, Non-Agency, and DPA.</li><li>Support UAT cycles by reviewing test scenarios against configuration requirements and flagging gaps between expected and actual system behavior.</li><li>Coordinate with the Sr. Test Lead to ensure that test cases reflect the configuration-level intent of each workflow &mdash; not just the user-facing behavior.</li><li>Contribute to Closing &amp; Funding UAT completion and other deferred testing cycles as prioritized by the OE Manager.</li></ul>Vendor &amp; System Integration Awareness<ul><li>Develop working knowledge of third-party integrations connected to Vesta &mdash; including SmartFees, AUS engines (DU/LPA), pricing engines, and STAR &mdash; to understand how configuration decisions interact with downstream system behavior.</li><li>Participate in vendor discussions and system release reviews as needed to understand upcoming changes that may impact configured workflows.</li><li>Flag integration-related configuration risks during requirements development &mdash; identifying where a workflow change in Vesta may affect a connected system or trigger an unexpected downstream result.</li><li>Maintain awareness of the Vesta product roadmap and vendor release notes to proactively identify configuration opportunities or impacts relevant to current workstreams.</li></ul>Change Management &amp; Stakeholder Communication<ul><li>Support the Manager of OE in communicating workflow and configuration changes to impacted operations teams &mdash; translating technical configuration updates into plain-language summaries that users can act on.</li><li>Assist in developing training materials, quick reference guides, and workflow documentation for end users when new features or configuration changes are released to production.</li><li>Participate in CRB (Configuration Review Board) meetings as a requirements and workflow resource &mdash; providing context on business need and workflow rationale to support configuration decisions.</li><li>Track open requirements items, pending decisions, and stakeholder approvals across active workstreams; provide regular status updates to the Manager of OE.</li><li>Work closely with Operations and the Ops Support team to improve the quality of ticket submissions &mdash; coaching team members on how to describe issues in configuration-actionable terms.</li><li>Partner with the Sr. Test Lead on requirements traceability &mdash; ensuring that what was configured aligns with what is tested.</li><li>Engage with Compliance, Risk, and Business stakeholders as needed to support CRB decision items and workflow reviews.</li><li>Communicate clearly across technical and non-technical audiences, translating configuration detail into plain business language and vice versa.</li></ul>Preferred Qualifications and ExperienceExperience<ul><li>3&ndash;5+ years of mortgage operations, mortgage technology, or LOS support experience.</li><li>Direct experience with Vesta LOS strongly preferred; experience with Encompass, Empower, or similar enterprise LOS platforms considered.</li><li>Demonstrated experience as a Business Analyst, Systems Analyst, or LOS Analyst in a mortgage or financial services environment.</li><li>Proven ability to analyze mortgage workflows and translate them into system-level requirements or configurations.</li><li>Experience managing requirements through a full project lifecycle &mdash; from discovery and documentation through UAT validation and production release.</li></ul>Technical &amp; Domain Knowledge<ul><li>Working knowledge of Vesta LOS architecture &mdash; objectives, tasks, relevancy logic, field IDs, and automation rules &mdash; or the ability to develop this knowledge quickly under mentorship.</li><li>Understanding of mortgage loan workflows across multiple channels and product types including Conventional, FHA, VA, USDA, Retail, and Wholesale.</li><li>Familiarity with TRID, AUS (DU/LPA), pricing engines, fee engines (SmartFees), and document automation concepts.</li><li>Comfort working in ticket and project management systems such as Jira, ClickUp, or equivalent.</li></ul>Analytical &amp; Communication Skills<ul><li>Strong analytical skills with the ability to move fluidly between business process thinking and technical configuration language.</li><li>Exceptional written communication skills &mdash; capable of producing requirement documents that are precise, complete, and immediately actionable.</li><li>Ability to ask the right discovery questions of SMEs who may not know how to articulate their needs in system terms.</li></ul>Physical and Work ConditionsStandard office environment, equipment, and tasks, including work at a computer terminal. This position requires partial sitting and walking throughout the day. Employees must be open to working overtime to the requirements of the role.Job Type: Full-timePay: $75,000.00 - $90,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Vision insurance</li></ul>Experience:<ul><li>Mortgage: 3 years (Required)</li><li>Requirement writing: 3 years (Required)</li></ul>Work Location: Remote

Sr Business Analyst - Mortgage Systems

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Sr Business Analyst - Mortgage Systems