senior technical manager

Cyberhaven

<div><h2 class="jobSectionHeader">About the Role</h2>
This is an excellent opportunity for a highly motivated individual to join Cyberhaven at an early stage as we build our backline escalation function. You are passionate about technology, naturally curious, and driven to exceed customer expectations. As a true problem solver, you take personal ownership of resolving issues or, when necessary, escalate and collaborate with some of the world&rsquo;s most talented software engineers. You will develop expertise in Cyberhaven&rsquo;s reimagined DLP and Insider Threat platform, gaining a deep technical understanding of its inner workings and learning how our customers use it to mitigate data loss threats across their organization. You must feel comfortable communicating with Security, IT, and customer operations teams, as well as the Cyberhaven development teams. Technical depth, a strong client focus, and experience with SaaS-based security products and endpoint agents (e.g., Windows, macOS, and Linux) are required.
As a Senior Technical Account Manager, you must have the initiative to take ownership of and resolve customer issues while thriving in a fast-paced, high-growth environment. You will provide valuable feedback to the engineering team to improve the debugging process and become a trusted resource for them, all while managing critical objectives and customer expectations for rapid turnaround. A strong background in supporting EDR or DLP tools in an L2/L3 or Escalation Engineer role is highly desirable. You will report to the Senior Manager of Technical Account Managers.<h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2><ul><li>
Analyze, troubleshoot and resolve complex technical issues reported by our customer base.</li><li>
Reproduce customer issues to verify problems and document steps to replicate for the Engineering and Development teams.</li><li>
Identify and escalate priority issues that need immediate attention, coordinating with our internal development teams and individual developers.</li><li>
Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible.</li><li>
Coordinate feedback to product management, development and operations teams.</li><li>
Ability to build and maintain relationships with project stakeholders, including customers, team members, and senior management. Manage expectations and ensure stakeholder satisfaction.</li><li>
Ensure alignment between customer objectives and project deliverables, managing cross-functional teams to achieve project goals.</li><li>
Conduct regular check-ins with customers to ensure they are satisfied and to address any emerging concerns.</li><li>
Monitor customer usage patterns and provide recommendations for optimizing their experience.</li><li>
Stay up-to-date with industry trends and best practices to continually improve the level of service provided.</li><li>
Develop and update knowledge base articles and support resources.</li></ul><h2 class="jobSectionHeader">
Who You Are</h2><ul><li>
4+ years of EDR/DLP endpoint experience required.</li><li>
Expertise with DLP, Insider Threat and CASB solutions required.</li><li>
Deep technical background, with hands-on experience in supporting and troubleshooting SaaS-based security and/or endpoint agent technologies.</li><li>
3+ years of experience in a Technical Account Management, L2/L3 Technical Support, or a similar customer-facing technical role.</li><li>
High level of organization and attention to detail, with the ability to manage multiple priorities and customer accounts simultaneously.</li><li>
Strong organizational and planning skills to coordinate resources, set timelines, and track project progress.</li><li>
Ability to create and maintain comprehensive project documentation, including project plans, timelines, and status reports.</li><li>
Proven experience solving escalated technical customer issues.</li><li>
Excellent verbal and written communication skills (English).</li><li>
Practical knowledge of networking and security products and enterprise network infrastructure.</li><li>
Deep knowledge of Windows, macOS, Linux (SCCM, GPO, Intune, registry configuration, understanding PowerShell scripts, MDM, app management, basic terminal skills etc.)</li><li>
Familiarity with technologies that are adjacent to Cyberhaven in which we integrate, (SIEM, SOAR, UEBA) are desired.</li><li>
Software debugging skills (reading logs, running diagnostic scripts, process management, reading and searching through Windows, macOS, Linux and Google Kubernetes Engine logs).</li><li>
Knowledge of system software design (services, drivers, agents).</li></ul>
Joining Cyberhaven is a chance to revolutionize data security. Traditional tools fall short, but we&rsquo;ve reimagined protection with AI-enabled data lineage that analyzes billions of workflows to understand data, detect risk, and stop threats. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, alongside experts driven to help customers protect their most valuable information.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Compensation Range: $155K - $165K</div>

Senior Technical Account Manager

Corpay

What We Need
 Corpay is currently looking to hire a Senior Technical Delivery Manager. This position falls under our Global CTO organization. In this role, you will lead the successful execution of complex, high-impact technology initiatives within a regulated financial services environment. This role carries full accountability for the end-to-end delivery lifecycle of strategic programs — from concept and planning through execution, regulatory alignment, production deployment, operational transition, and continuous optimization. As a strategic delivery leader, you will operate at the intersection of engineering, product, compliance, cybersecurity, executive leadership, and third-party technology partners. In addition to driving execution excellence, this role will champion AI-driven automation, intelligent delivery tooling, and vendor performance governance to enhance efficiency, scalability, and measurable business value. You will ensure mission-critical platforms are delivered with precision while maintaining the highest standards of regulatory compliance, operational resilience, security, and financial discipline.
 
How We Work
 As a Senior Technical Delivery Manager, you will be expected to work in an onsite environment reporting to our Peachtree Corners, GA office location 5 days a week. Corpay will set you up for success by providing:
 
<ul>
<li>Assigned workspace at our Peachtree Corners office location</li>
<li>Company-issued equipment</li>
<li>Formal, hands-on training</li>
</ul>
Role Responsibilities
 
The responsibilities of the role will include: 
<ul>
<li>Leading end-to-end delivery of large-scale, cross-functional programs aligned to enterprise strategy, governing roadmaps, financials, KPIs, and full SDLC execution within regulated environments.</li>
<li>Embedding Agile at scale (Scrum, Kanban, SAFe) and partner with Product and Engineering to ensure prioritization, backlog maturity, and measurable business outcomes.</li>
<li>Integrating AI-enabled delivery intelligence to enhance forecasting, sprint predictability, quality, and proactive risk detection.</li>
<li>Driving AI-powered automation across the SDLC and DevSecOps (testing, code review, compliance validation, security scanning, predictive analytics, release impact analysis)</li>
<li>Leveraging ML and analytics to improve capacity planning, incident trend detection, and executive reporting dashboards.</li>
<li>Establishing responsible AI governance standards addressing data privacy, model risk, and regulatory compliance.</li>
<li>Leading multidisciplinary engineering, cloud, cybersecurity, QA, and data teams across distributed models; facilitate executive governance forums and remove systemic impediments.</li>
<li>Overseeing vendor lifecycle management including RFPs, technical and security due diligence, AI capability assessment, SLA-based scorecards, SOW governance, commercial risk management, QBRs, and vendor optimization strategies.</li>
<li>Embedding regulatory and security frameworks (PCI DSS, SOC 2, SOX, GDPR, PSD2, Open Banking) into delivery governance, ensuring audit readiness, documentation integrity, and secure SDLC best practices.</li>
<li>Serving as primary executive interface, delivering transparent reporting on progress, financials, automation impact, vendor performance, and risk posture while enabling KPI-driven decisions.</li>
<li>Proactively managing technical, operational, regulatory, AI, and vendor risks; govern budgets, forecasting, ROI tracking, change control, and maintain delivery predictability under pressure.</li>
<li>Elevating delivery maturity through automation, tooling optimization, AI-powered insights, and metrics-driven performance management.</li>
<li>Fostering a high-performance DevSecOps culture focused on resilience, compliance, innovation, and continuous improvement.</li>
</ul>
Qualifications
 <ul>
<li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or related discipline (Master’s degree preferred).</li>
<li>8+ years of progressive experience leading enterprise-scale technology delivery programs within FinTech, banking, payments, insurance, or regulated financial services sectors.</li>
<li>Demonstrated experience delivering cloud-native, microservices-based architectures (AWS, Azure, GCP).</li>
<li>Deep understanding of Agile at scale (Scrum, Kanban, SAFe) and modern delivery governance models.</li>
<li>Strong working knowledge of secure SDLC, DevSecOps, and cloud security principles.</li>
<li>Experience implementing automation or AI-enabled tools within engineering or operational workflows.</li>
<li>Proven experience integrating regulatory and compliance frameworks into technical delivery.</li>
<li>Experience leading globally distributed technical teams and managing complex vendor ecosystems.</li>
<li>PMP, PMI-ACP, SAFe Agilist, or Certified ScrumMaster (CSM).</li>
<li>AWS Certified Solutions Architect or comparable cloud certification.</li>
<li>Experience evaluating AI platforms, SaaS vendors, and enterprise software solutions.</li>
<li>Familiarity with AI/ML lifecycle concepts, model governance, and responsible AI standards.</li>
<li>Familiarity with modern DevOps toolchains (Jenkins, GitHub Actions, Terraform, Kubernetes).</li>
<li>Strong financial services acumen, including understanding of payments processing, transaction flows, fraud prevention, reconciliation, and revenue impact models.</li>
<li>Executive presence with the ability to influence at all organizational levels.</li>
<li>Strong commercial acumen and vendor negotiation capabilities.</li>
<li>Exceptional organizational discipline and delivery rigor across concurrent strategic initiatives.</li>
<li>Ability to thrive in fast-paced, highly regulated, and deadline-driven environments.</li>
<li>Strategic thinker who leverages automation and AI to scale impact.</li>
<li>Inspires accountability, collaboration, innovation, and continuous improvement.</li>
</ul>
Benefits & Perks
 <ul>
<li>Medical, Dental & Vision benefits available the 1st month after hire</li>
<li>Automatic enrollment into our 401k plan (subject to eligibility requirements)</li>
<li>Virtual fitness classes offered company-wide</li>
<li>Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time</li>
<li>Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)</li>
<li>Philanthropic support with both local and national organizations</li>
<li>Fun culture with company-wide contests and prizes</li>
</ul>
Equal Opportunity/Affirmative Action Employer
 Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
 
#LI-DR1
 #CORPAY

Senior Technical Delivery Manager

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Technical Program Manager
Overview 
The Payment Enablement team is seeking a Senior Technical Program Manager who can lead the planning and organization of an agile team. The ideal candidate is a proficient agile scrum master and project manager that takes ownership of the effectiveness of their squad and delivery of their projects. 
 
 
 
Role 
<ul><li>Facilitates scrum ceremonies for an agile team; i.e. daily stand-up, sprint planning, sprint reviews, backlog grooming, retrospective, and demos.
</li><li>Provides agile coaching, helping the team self-organize, enforce team agreements, and employ best practices and processes.</li><li>Recognizes discordant views and takes part in constructive dialog to resolve them</li><li>Tracks and manages manifest definitions, release integration, timing, scope and delivery.</li><li>Provides ongoing updates (with data) on the state of delivery.</li><li>Proactively manages dependencies, ensuring all outputs are production ready at launch.</li><li>Understands the business context and the associated customer use case.</li><li>Understands team's technologies and able to evaluate system designs and architecture as they participate in solution discussions</li><li>Improves team processes that accelerate delivery, drive innovation, lower costs, and improve quality</li><li>Looked to as the first point of contact for team's projects.
</li><li>Experienced in and understands industry technologies.
</li><li>Understands their program, product, or Technology domain to sufficient depth/credibility to be effective with teams they work with.
</li><li>Can competently represent team&rsquo;s services to stakeholders and other teams.
</li></ul> 
All About You 
<ul><li>Bachelor&rsquo;s degree in Project Management, Information Technology, Computer Science or equivalent.</li><li>Relevant experience as a scrum master, project manager, or related field.
</li><li>Experience working on enterprise level projects and managing software projects with advanced knowledge of the Software Development Lifecycle.
</li><li>Excellent written and verbal communication skills.</li><li>Strong leadership skills.</li><li>Proficient at building and maintaining strong business relationships.</li><li>Proficient with MS Office tools.</li><li>Proficient with project tracking tools such as JIRA. Familiarity with Aha! Is a plus.</li></ul>
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $96,000 - $163,000 USD</div>

Senior Technical Program Manager

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What You&rsquo;ll Do
 
 
 
 SAP Enterprise Cloud Services (
 
 ECS
 
 ) organization is responsible for providing cloud hosted infrastructure, technical &amp; application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) plays a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. This includes analyzing customer&rsquo;s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
 
 
 
 As Technical Service Manager you will be responsible for the following tasks:
 
 
 
 <ul>
 <li>
 Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents
 </li>
 <li>
 Understand the customer business, goals, and challenges to suggest technical solutions &amp; services
 </li>
 <li>
 Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools
 </li>
 <li>
 Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)
 </li>
 <li>
 Identify top issues, define &amp; execute service plan activities and orchestrate implementation of technical action items across customer landscapes
 </li>
 <li>
 Design optimal SAP configuration to maximize system performance and availability.
 </li>
 <li>
 Identify and position offerings by SAP that deliver value to the customer.
 
 
 </li>
 </ul>
 
 What Do You Need To Bring
 
 
 
 <ul>
 <li>
 Fluency in English AND Arabic is mandatory. Any other language is an advantage
 </li>
 <li>
 Minimum 10 years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis)
 </li>
 <li>
 Minimum 8 years of experience in a customer-facing role
 </li>
 <li>
 Hands on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase data bases
 </li>
 <li>
 Experience in de-escalating critical situations.Solid know-how on SAP Technologies and Products (SAP certification highly beneficial)
 </li>
 <li>
 Hyperscalers certification (AWS, Azure, GCP) is a plus
 </li>
 <li>
 Strong customer orientation with a focus on relationship-, expectation- and de-escalation managemen
 
 
 </li>
 </ul>
 
 Meet your team
 
 
 
 ECS organization is a global organization and the regional TSM team is located across South of Europe, Middle East and Africa. We are highly diverse and positive spirited team. Next to our obsession for customer satisfaction, we value internal knowledge sharing &amp; collaboration as well as make ECS organization a little better every day. We ask for your application to be submitted in English language only.
 
 
 
 #SAPECSCareer
 
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 438650 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Senior Technical Service Manager

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
What you&rsquo;ll do 
SAP Enterprise Cloud Services (ECS) organization is responsible for providing cloud hosted infrastructure, technical &amp; application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) plays a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. This includes analyzing customer&rsquo;s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey. 
As Technical Service Manager you will be responsible for the following tasks: 
<ul><li>
Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents</li><li>
Understand the customer business, goals, and challenges to suggest technical solutions &amp; services</li><li>
Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools</li><li>
Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)</li><li>
Identify top issues, define &amp; execute service plan activities and orchestrate implementation of technical action items across customer landscapes</li><li>
Design optimal SAP configuration to maximize system performance and availability.</li><li>
Identify and position offerings by SAP that deliver value to the customer.</li></ul> 
What do you need to bring: 
<ul><li>
Fluency in English AND Arabic is mandatory. Any other language is an advantage</li><li>
Minimum 10 years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis)</li><li>
Minimum 8 years of experience in a customer-facing role</li><li>
Hands on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase data bases</li><li>
Experience in de-escalating critical situations.Solid know-how on SAP Technologies and Products (SAP certification highly beneficial)</li><li>
Hyperscalers certification (AWS, Azure, GCP) is a plus</li><li>
Strong customer orientation with a focus on relationship-, expectation- and de-escalation managemen</li></ul> 
Meet your team 
ECS organization is a global organization and the regional TSM team is located across South of Europe, Middle East and Africa. We are highly diverse and positive spirited team. Next to our obsession for customer satisfaction, we value internal knowledge sharing &amp; collaboration as well as make ECS organization a little better every day. We ask for your application to be submitted in English language only. 
#SAPECSCareer<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 438650 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

PayPal

<div>The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do &ndash; and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This role supports PayPal&rsquo;s Merchant Invoicing and Payment Links &amp; Buttons (PLB) portfolios, leading programs that enable merchants to create, send, and accept payments seamlessly across different entry points. While Invoicing focuses on helping merchants manage and streamline their day-to-day workflows, PLB enables flexible checkout experiences across web, mobile, and partner surfaces. 
 
You&rsquo;ll work across Product, Engineering, Design, Partnerships, and Compliance to deliver initiatives that improve merchant experience and drive adoption across both portfolios. The role involves coordinating complex, multi-workstream programs, including partner integrations, API and platform capabilities, and ongoing feature expansion. You&rsquo;ll also partner with teams building AI-driven capabilities to enhance invoicing and checkout experiences, helping bring these solutions into production in a scalable and compliant way.
Job Description:
Essential Responsibilities:
<ul><li>Scope: The project &amp; program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.</li><li>
Develop and manage program plans, including timelines, milestones, deliverables, and procurement activities.</li><li>
Coordinate activities across multiple projects to ensure alignment with program objectives.</li><li>
Monitor program performance and implement corrective actions as needed.</li><li>
Communicate program status to stakeholders and executive leadership.</li><li>
Manage program budgets and financials.</li><li>
Facilitate cross-functional collaboration and resolve conflicts.</li><li>
Ensure adherence to engineering standards and best practices.</li></ul>
Minimum Qualifications:<ul><li>
5+ years relevant experience and a Bachelor&rsquo;s degree OR Any equivalent combination of education and experience.</li><li>
Proven track record of managing complex programs within an engineering environment.</li></ul><div><div><div><div><div><div><div><div><div><div><div>
Additional Responsibilities &amp; Preferred Qualifications:</div></div></div></div></div></div></div></div></div></div></div><ul><li>
Experience owning large, complex programs with visibility to senior leadership</li><li>
Experience leading cross-functional programs across product and engineering teams</li><li>
Ability to manage complex dependencies, risks, and trade-offs across multiple workstreams</li><li>
Experience delivering data-driven or AI/ML-enabled product initiatives (e.g., automation, personalization, or decisioning systems)</li><li>
Strong understanding of Agile development practices (Scrum, SAFe, or similar)</li><li>
Experience working with platform teams such as Risk, Compliance, Identity, or Payments</li><li>
Ability to translate technical concepts into clear business impact and influence stakeholders</li><li>
Strong communication skills with experience engaging senior leadership</li><li>
Background in payments, fintech, or large-scale platform ecosystems preferred</li></ul>
Subsidiary:
PayPal
Travel Percent:
0<ul><li></li></ul>
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
San Jose, California | ($159,500.00 - $236,500.00 Annually)
Additional Location(s) | Pay Range:
No other locations are assigned to this requisition currently.
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we&rsquo;re committed to building an equitable and inclusive global economy. And we can&rsquo;t do this without our most important asset-you. That&rsquo;s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing&mdash;physical, emotional, and financial&mdash;delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are: 
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don&rsquo;t hesitate to apply.</div>

CGS (Computer Generated Solutions)

<div>
 
 
 Role Overview
 
 
 
 The Senior Technical Project Manager (STPM) leads complex, cross-functional enterprise initiatives while contributing to the design, implementation, and maturation of PMO systems, processes, and methodologies. This role combines hands-on delivery leadership with PMO enablement to ensure consistent execution, transparency, and alignment across a global IT portfolio. The STPM serves as a senior delivery lead and trusted partner to IT leadership, business stakeholders, architects, and external vendors, bringing structure, rigor, and repeatability to enterprise change initiatives.
 
 
 
 Key Responsibilities
 
 
 
 
 Enterprise Application Delivery
 
 
 <ul>
 <li>
 Lead end-to-end delivery of enterprise platforms and shared services including ERP, ITSM/ESM, HRIS, Finance, Identity, Integration, Analytics, and Contact Center solutions.
 </li>
 <li>
 Translate business initiatives into structured programs and projects with clearly defined scope, milestones, dependencies, risks, and success metrics.
 </li>
 <li>
 Coordinate delivery across application, integration, data, infrastructure, security, and business process workstreams.
 </li>
 <li>
 Own planning and execution across all delivery phases from discovery through transition to operations.
 </li>
 </ul>
 
 
 PMO Systems, Processes, and Methodologies
 
 
 <ul>
 <li>
 Design, standardize, and operationalize PMO practices including intake, prioritization, lifecycle governance, RAID, and executive reporting.
 </li>
 <li>
 Lead or contribute to implementation and enhancement of PMO tooling such as ServiceNow SPM/ITBM or equivalent platforms.
 </li>
 <li>
 Develop reusable templates, playbooks, and operating rhythms to improve delivery consistency.
 </li>
 <li>
 Drive adoption of PMO methodologies and partner with leadership to improve delivery maturity.
 </li>
 </ul>
 
 
 Governance, Risk, and Stakeholder Management
 
 
 <ul>
 <li>
 Establish and run governance structures including steering committees and working groups.
 </li>
 <li>
 Proactively identify and manage delivery, technical, financial, and organizational risks.
 </li>
 <li>
 Serve as escalation point for delivery issues and decision facilitation.
 </li>
 </ul>
 
 
 Executive Communication and Transparency
 
 
 <ul>
 <li>
 Produce executive-ready status reporting focused on outcomes, financials, risks, and decisions.
 </li>
 <li>
 Translate complex technical topics into clear business language.
 </li>
 <li>
 Maintain alignment across global teams and delivery partners.
 </li>
 </ul>
 
 
 Qualifications and Experience
 
 
 <ul>
 <li>
 8&ndash;12+ years delivering enterprise-scale IT initiatives across ERP, ITSM/ESM, HR, Finance, Identity, and Integration platforms.
 </li>
 <li>
 Experience managing multi-workstream programs with internal teams and system integrators.
 </li>
 <li>
 Hands-on experience with platform implementations, upgrades, consolidations, or global rollouts.
 </li>
 <li>
 Direct experience building or maturing PMO functions and operating models.
 </li>
 <li>
 Experience with PPM/PMO tools such as ServiceNow SPM/ITBM, Planview, Clarity, Jira Align, Wrike, or Smartsheet.
 </li>
 </ul>
 
 
 Success Measures (First 6&ndash;12 Months)
 
 
 <ul>
 <li>
 Improved predictability and transparency across enterprise initiatives.
 </li>
 <li>
 Active adoption of PMO artifacts and reporting.
 </li>
 <li>
 Clearer decision paths and reduced delivery surprises.
 </li>
 <li>
 Delivery teams benefit from structure without unnecessary bureaucracy.
 </li>
 </ul>
 
 
 
</div>

Senior Technical Project Manager

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