senior technical specialist

Bridgeway Solution

<p><b>Senior Tracking Specialist (Remote)</b></p><p><b>Location:</b> Remote</p><p><b>Timing:</b> Full time (1pm to 9pm PAK time)</p><p>Our client, a leading Denmark-based digital agency, is looking for a <b>Senior Tracking Specialist</b> to join their team on a part-time basis. The ideal candidate will be highly skilled in <b>server-side tracking</b> and up-to-date with the <b>latest iOS tracking and attribution changes</b>. This is a critical role, and the client is looking for someone who can begin work <b>immediately</b>.</p><p><b>Key Responsibilities</b></p><ul><li>Implement and manage <b>server-side tracking solutions</b> for accurate data collection and attribution.</li><li>Ensure all tracking is fully compliant and optimized in light of the <b>iOS 16 update</b>.</li><li>Troubleshoot and resolve tracking issues across platforms and integrations.</li><li>Collaborate with marketing and development teams to ensure seamless data flow.</li><li>Provide clear documentation and transparent reporting on tracking setup and performance.</li></ul><p><b>Requirements</b></p><ul><li>Proven expertise in <b>server-side tracking</b> and advanced analytics implementation.</li><li>Hands-on experience with GTM server-side, GA4, and other tracking platforms.</li><li>Excellent communication skills in English, with the ability to explain technical details clearly.</li><li>Proactive, reliable, and able to start work <b>immediately</b>.</li></ul><p><b>What We Offer</b></p><ul><li>A full time <b>senior role</b> with the opportunity to make a direct impact.</li><li>Long term fully remote job.</li><li>Health Insurance</li><li>Provident Fund</li><li>Salary starts from 250k PKR</li></ul><p>Job Type: Full-time</p><p>Pay: Rs250,000.00 per month</p><p>Work Location: In person</p>

Senior Tracking Specialist (Remote)

CI Azumano

<p></p><div><div><p><b>CI Azumano </b>is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations.</p>
<p>
Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.</p>
</div><p></p><p><b>
CI Azumano</b> is seeking a <b>Senior Technology Specialis</b>t to join our growing team. This is a remote position.</p>
<p>
The <b>Senior Technology Specialist</b> serves as a technical expert and trusted advisor responsible for the design, implementation, optimization, and support of complex technology solutions across the organization. This role bridges strategic IT objectives with hands‑on technical execution, ensuring systems are secure, scalable, and aligned with business needs. The Senior Technology Specialist provides advanced troubleshooting, mentors junior staff, contributes to architectural decisions, and partners with stakeholders to drive continuous improvement, operational excellence, and innovation.</p>
<p><b>
Roles and Responsibilities include but are not limited to:</b></p>
<p><b>
Technical Leadership &amp; Execution</b></p>
<ul>
<li>Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms.</li>
<li>Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and root‑cause analysis for complex issues.</li>
<li>Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations.</li>
<li>Develop and enforce technical standards, configurations, and best practices.</li>
</ul>
<p><b>Architecture &amp; Strategy</b></p>
<ul>
<li>Contribute to system architecture, technology roadmaps, and lifecycle planning.</li>
<li>Evaluate emerging technologies and provide recommendations aligned with business and security requirements.</li>
<li>Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable).</li>
<li>Architect, implement, and manage Microsoft 365 services, including:</li>
<li><ul><li>Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access)</li>
<li>Microsoft Defender security suite Design and enforce Microsoft 365 governance frameworks, including:</li>
<li><ul><li>Tenant security configuration baselines</li>
<li>Data classification, retention, and lifecycle policies</li>
<li>External sharing and guest access controls</li>
</ul></li><li>Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades.</li>
<li>Serve as Tier 2/3 escalation for complex Microsoft 365 incidents impacting security, availability, or compliance.</li>
</ul></li>
</ul><p><b>Security &amp; Compliance</b></p>
<ul>
<li>Implement security controls and configurations to protect systems and data.</li>
<li>Participate in vulnerability remediation, incident response, and audit readiness activities.</li>
<li>Support technical compliance execution for government and regulated frameworks, such as:
<ul><li>NIST SP 800 53 / 800 171</li>
<li>FedRAMP (supporting cloud adjacent controls)</li>
<li>CJIS, HIPAA, or state specific cybersecurity requirements (as applicable)</li>
</ul></li><li>Translate compliance requirements into technical controls, configurations, and operational processes.</li>
<li>Lead effort for:
<ul><li>System Security Plans (SSPs)</li>
<li>POA&amp;Ms</li>
<li>Control implementation evidence</li>
<li>Audit and assessment readiness</li>
</ul></li><li>Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates.</li>
<li>Partner with security, legal, and compliance teams to address findings, risks, and remediation activities.</li>
</ul>
<p><b>Stakeholder Collaboration</b></p>
<ul>
<li>Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions.</li>
<li>Serve as a technical liaison between engineering teams and management.</li>
<li>Present technical concepts and recommendations to non‑technical audiences.</li>
</ul>
<p><b>Documentation &amp; Knowledge Sharing</b></p>
<ul>
<li>Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs).</li>
<li>Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review.</li>
<li>Contribute to operational maturity efforts, including automation and process optimization.</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).</li>
<li><b>7+ years</b> of progressively responsible experience in enterprise IT environments.</li>
<li>Advanced experience in one or more of the following areas:</li>
<li><ul><li>Cloud platforms (e.g., Microsoft Azure, AWS)</li>
<li>Microsoft 365 / identity platforms</li>
<li>Infrastructure (compute, storage, virtualization)</li>
<li>Networking and security technologies</li>
<li>Enterprise applications and integrations</li>
</ul></li><li>Proven ability to troubleshoot complex, cross‑platform technical issues.</li>
<li>Strong documentation, communication, and collaboration skills.</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Relevant certifications (e.g., Microsoft, AWS, VMware, Security+, CISSP, or equivalent).</li>
<li>Experience in regulated or government‑contract environments.</li>
<li>Experience with automation, scripting, or infrastructure‑as‑code.</li>
<li>Demonstrated experience leading technical initiatives or projects.</li>
</ul>
<p><b>Core Competencies</b></p>
<ul>
<li>Technical depth and problem‑solving</li>
<li>Systems thinking and attention to detail</li>
<li>Security‑first mindset</li>
<li>Continuous improvement orientation</li>
<li>Mentorship and teamwork</li>
<li>Ability to balance strategic thinking with hands‑on execution</li></ul><p></p><div><br>
<p><b>
Equal Opportunity Statement:</b><br>
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.</p></div></div>

Sr. Technology Specialist

The Second Construction Co. LTD of China Construction Third Engineering Bureau （Dubai Branch）

<p>Job Description</p><p>Senior Technical Engineer&ndash; Fit-Out</p><p><b>Purpose</b></p><p>The Senior Technical Engineer&ndash; Fit-Out is responsible for providing technical leadership, coordinating design efforts, and ensuring the constructability of interior fit-out projects. This role involves ensuring that all drawings, specifications, materials, and details are properly coordinated, compliant with regulations, and feasible within the project's constraints.</p><p><b>Responsibilities</b></p><ul><li>Manage and coordinate shop drawings and technical submissions for fit-out works.</li><li>Review architectural, interior design, MEP, and specialist drawings for coordination and constructability.</li><li>Oversee the preparation of shop drawings, material submittals, and prototypes, ensuring timely approvals.</li><li>Propose value engineering solutions while identifying construction risks and recommending mitigations.</li><li>Optimize details for cost, time, and quality efficiency, while liaising with clients and consultants for technical approvals.</li><li>Ensure compliance with local authority and fire/life safety requirements.</li><li>Provide technical guidance to site teams, resolve RFIs and discrepancies, and prepare weekly reports and logs.</li><li>Address high-level site conflicts regarding material installation and MEP integration.</li><li>Support quality control during execution, ensure completeness of technical documentation, and assist in project handover.</li><li>Lead snagging and handover processes with extreme attention to detail.</li></ul><p>&middot; Assist with project handover and address any technical issues during the defects liability period (DLP).</p><p>&middot; Support authority inspections when technical input is necessary.</p><p><b>Skills </b></p><p>&middot; Bachelor&rsquo;s degree in Civil Engineering, Architecture, or Interior Design.</p><ul><li>Mandatory 10- 15 years of extensive background experience in a reputable role in a Fit-out / Contracting company (as a Senior Architect, Project Lead)</li></ul><p>&middot; Strong experience in the UAE working on consultant-led, fast-track projects.</p><ul><li>Proven track record of delivering luxury/high-end residential, hospitality, or commercial projects.</li></ul><p>职位类型：全职</p><p>薪资： AED20,000.00至AED25,000.00（每月 ）</p><p>Work Location: 现场办公</p>

Senior Technical Engineer

Confidential

<p><strong>Senior IT Specialist </strong></p><p> </p><p>A Pioneer Industrial Company in Alexandria – Egypt is looking for a <strong>Senior IT Specialist with Minimum 7 years’ Experience working at high-capacity companies who</strong> goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software &amp; Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly.</p><p> </p><p><strong>Core Responsibilities</strong></p><ul><li><strong>Cybersecurity &amp; Resilience:</strong> Implement a <strong>Zero-Trust Architecture</strong>. </li><li><strong>ERP &amp; OT Integration:</strong> Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company’s department </li><li><strong>Infrastructure Scalability:</strong> Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams.</li><li><strong>Strategic Vendor Management:</strong> Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</li></ul><p><strong>Technical Requirements</strong></p><strong>Category</strong><strong>Requirement</strong><strong>Education</strong> Bachelor’s degree in Computer Science, IT, or related Engineering or Relative<strong>Experience</strong>7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.<strong>Systems</strong>Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.<p> </p><p><strong>Leadership Profile</strong></p><ul><li><strong>The "Manager" Mindset:</strong> We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li><strong>Communication:</strong> Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li><strong>Professional Presence:</strong> We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p><strong>What We Offer</strong></p><ul><li>A high-authority role at the Digital Transformation system Department </li><li>Competitive salary and benefits package.</li><li>A professional, respectful environment where your "Senior" status is reflected in both your responsibilities and your professional identity.</li><li>Availability to Growth and depends on your initiation and Quality of work and Attitude.</li></ul><p> </p>

Senior IT Specialist

Lloyds Technology Centre

<div></div><div><div><b>End Date</b></div>
Sunday 05 April 2026<div></div><div><div><b>
We Support Flexible Working &ndash; Click here for more information on flexible working options</b></div></div><div></div><div><b>
Flexible Working Options</b></div>
Hybrid Working<div></div><div><b>
Job Description Summary</b></div>
The Senior Infra Specialist will hold accountability for design, implementation, maintenance, security and support of infrastructure resources. They will work without the need for supervision and own and direct the tasks of more junior Infra Specialists and Infra Engineers. They will focus on Platform or Lab level objectives and may manage a sub-set of their team&rsquo;s technical products<br>
<br>
Location: Knowledge Park, Hyderabad<br>
YOE: 10-14 years<div></div><div><b>
Job Description</b></div><div></div><div><b>
Senior Infrastructure Specialist - Grade E</b></div><div><b>
Core Infrastructure Platform | Network Services Labs</b></div><div></div><div>
Work for <b>Lloyds Technology Centre</b> who are part of Lloyds Banking Group, the UK's largest digital bank, where you&rsquo;ll make a genuine difference, be able to develop yourself and be part of a culture where everyone's contribution is recognised.</div><div></div><div><b>
Opportunity to be a part of a mission; shaping finance as a force for good - </b>Lloyds Banking Group&rsquo;s mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good. We, at Lloyds Technology Centre, play a key part in delivering this*. We are also guided by our values in shaping the way we work and how we make decisions. This creates an environment where colleagues love to work and can make a positive impact.</div><div></div><div><b>
Range of exclusive benefits and rewards</b> - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and impact you create. We also strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success.</div><div></div><div><b>
Career elevating opportunities</b> - At Lloyds Technology Centre, you will be empowered to take charge of your career journey through personalized career mentorship from experienced mentors, leadership development programs, and stretch assignments. You will be able to access opportunities for continuous learning and exposure to new experiences through job shadowing and cross-functional collaboration on projects.</div><div></div><div><b>
Future skill building opportunities</b> &ndash; Being part of Lloyds Banking Group, who are known for their market leading practices in learning and development, Lloyds Technology Centre is committed to help you achieve your personal and professional aspirations. You will have access to role specific learning pathways &amp; training, targeted accelerated development programs and professional certifications &amp; qualifications.</div><div></div><div><b>
Inclusive and diverse workplace</b> - At Lloyds Technology Centre, you will be part of an inclusive workplace where everyone feels valued, respected, and empowered. We embrace and celebrate diversity at every level of our workforce, valuing and respecting you for your unique identity.</div><div></div><div><b>
What you&rsquo;ll do:</b></div><div></div><div>
An excellent opportunity has arisen within our Core Infrastructure Platform for a Senior Infrastructure Specialist within the Firewall Services team. As our organisation continues to evolve and grow, the role of the Senior Infrastructure Specialist is crucial in ensuring the security and integrity of our network infrastructure. Our team is responsible for managing a diverse range of firewall solutions to protect highly confidential data and support our business-critical operations.</div><div></div><div>
In this role, you will have the opportunity to develop your expertise broadly and quickly. We support a variety of technology delivery routes, allowing you to become a well-rounded Senior Infrastructure Specialist. You will work with cutting-edge technologies and be part of a team that values innovation and continuous improvement.</div><div></div><div>
You will need to deliver product and service improvement activities to a successful conclusion, ensuring we become the best bank for customers. This will involve working with a team of dedicated colleagues, developing with them and building capabilities. Additionally, you'll demonstrate an ability and desire to engage with our internal customers throughout the initiative lifecycle, delivering their requirements and acting to prioritise and resolve issues within the team.</div><div></div><h2 class="jobSectionHeader"><b>
Your accountabilities will include:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Acting as a contact point for business engagement for this bank-critical infrastructure.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Planning the implementation of complex changes.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Delivering changes of all sizes for our customers.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Delivery of infrastructure and service improvement plans, including gateway upgrades and new builds.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Prioritisation, handling expectations, and guiding the business through the firewall change process.</b></h2></li></ul><div></div><div><b>
What you&rsquo;ll need:</b></div><div></div><div>
We are seeking Senior Infrastructure Specialists who have experience with one or more of Check Point, Fortinet or Cisco ASA Firewall technologies, as well as expertise in scoping changes and troubleshooting. Excellent problem-solving skills and keen attention to detail are essential.</div><div></div><div>
For a role in the Firewall Services Team, you should be CCSA certified (or possess equivalent experience) and have a background in working with Infrastructure as Code, CI/CD, and/or DevSecOps.</div><div></div><div>
Candidates must have strong communication and collaboration skills, along with experience in managing third-party suppliers. You should have a proven track record of working with multiple stakeholders to understand their needs and turn them into effective firewall solutions.</div><div></div><div><b>
Nice to have skills:</b></div><div></div><div>
Ideally, you will have experience in completing upgrades or new builds on Firewall technologies, as well as familiarity with Jira, Confluence, and ServiceNow - particularly in Incident, Change, and Problem Management.</div><div></div><div>
Experience with Automation and Infrastructure as Code (IaC) tooling is desirable. Proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes, and Cloud-Native provisioning templates.</div><div></div><div><b>
About working for Lloyds Technology Centre:</b></div><div>
Our new technology centre in Hyderabad will be home to highly skilled technology and data specialists who will be driving our transformation and delivering great outcomes for Lloyds Banking Group&rsquo;s customers. Our office is situated in a sought-after location that features easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance.</div><div>
Working with us means being part of our aspirational and transformative journey of redefining the fintech landscape, while building an organisation that welcomes all. We&rsquo;re committed to providing an exceptional employee experience through our policies, practices, and development opportunities to support you in achieving your potential.</div><div>
This is a once in a career opportunity to shape your future and help us make our mark in India. Are you ready to help shape your future, as well as ours? <b>Join us and grow with purpose.</b></div><ul><li><i>Lloyds Technology Centre does not offer financial services in India.</i></li></ul></div>

Senior Infrastructure Specialist

Champion Technology Services

<div><div><b>Position Overview</b></div>
<div></div><div>The Operational Technology (OT) Solution Specialist ensures successful completion of both company and client objectives at the project level. The primary focus is providing industrial technology solutions such as Industrial Control System (ICS) network design, industrial cybersecurity, IIOT, reporting and analytics. The OT Solution Specialist III leads and consults teams that deliver quality design, development, installation and fulfillment of processes and systems utilized for project execution.</div>
<div></div><div><b>Primary Job Functions</b></div>
<ul><li>Provides technical leadership to project teams in design and development of solutions.</li>
<li>Provides technical consultation directly related to OT solutions.</li>
<li>Leads and participates in design and development of OT solutions such as ICS networks and industrial cybersecurity lifecycle with multiple team members.</li>
<li>Provides industrial network and cybersecurity lifecycle deliverables such as network diagrams, system architecture diagrams, zone and conduit diagrams, operating procedures.</li>
<li>Tests, troubleshoots and provides solutions to technical problems and assists others with technical needs.</li>
<li>Writes computer software and programs as necessary.</li>
<li>Leads project teams for design, installation, commissioning, project closure and inspections/reporting.</li>
<li>Able to read and interpret technical documentation (Process Control Network diagrams, schematics, manuals, etc.).</li>
<li>Interfaces with the customer / vendor on project technical requirements.</li>
<li>Responsible for overall compliance and quality of projects.</li>
<li>Responsible for delivery of all project tasks within allotted project budget.</li>
<li>Contributes to project scope and budget development.</li>
<li>Provides project level consultancy and client service.</li>
<li>Manages multiple internal team members and technical subcontractors.</li>
<li>Promotes Project Methodology and best practices.</li>
<li>Participates and may lead the following project tasks:
<ul><li>Project Kickoff</li>
<li>System Design / Procurement</li>
<li>Programming / Configuration</li>
<li>FAT</li>
<li>SAT / Commissioning</li>
<li>Close-out Documentation</li>
</ul></li></ul><div></div><div><b>Secondary Job Functions:</b></div>
<ul><li>Ability to fulfill the role of OT Solution Specialist II.</li>
<li>Participate in Automation solution projects as needed.</li>
<li>Maintains awareness of future opportunities at customer facilities and informs management.</li>
</ul>
<div></div><div><b>Key Competencies</b></div>
<div></div><ul><li>Leadership
<ul><li>Builds rapport, mentors and manages effective teams and work groups.</li>
<li>Demonstrates and fosters maturity in judgment, ethics and integrity.</li>
<li>Strong decision-making skills, situational awareness and ability to perform under pressure.
</li><li>Understands others and demonstrates cognitive and behavioral flexibility (Emotional Intelligence).</li>
</ul></li></ul><div></div><ul><li>Functional
<ul><li>Business/Financial acumen.</li>
<li>Demonstrates effective organizational, time management and planning skills.</li>
<li>High level of conflict resolution skills and the willingness to make difficult decisions specific to technology or resource needs.</li>
<li>Possesses an appreciation of business demands (schedule, scope, budget and customer requirements).</li>
<li>Ability to analyze and evaluate work processes, workflow and budgets to maintain successful project delivery.</li>
</ul></li></ul><div></div><ul><li>Foundational
<ul><li>Demonstrates flexibility/adaptability in changing and challenging situations.</li>
<li>Demonstrates a passion for the business and its success.</li>
<li>Clear and concise verbal and written communication.</li>
<li>Demonstrates a focus on customer service and attention to detail.</li>
<li>Demonstrates a commitment to continuous personal, peer and process improvement.</li>
<li>Fosters positive energy, creativity and teamwork across all departments/locations with the goal of furthering the company values and to support the company mission.</li>
</ul></li></ul><div></div><div><b>Requirements</b></div>
<ul><li>Bachelor&rsquo;s Degree (Electrical Engineering, Computer Engineering, Computer Science or relevant Technical degree), and 10 years of Operational Technology or related experience, or a minimum of 15 years of Operational Technology or related experience (includes relevant intern, co-op, or basic work experience).</li>
<li>Great understanding of industry standards (ISA, CISA, NIST) specifically related to ICS networks and cybersecurity.</li>
<li>Global Industrial Cyber Security Professional (GICSP) certification.</li>
<li>Ability to obtain GIAC certifications such as Response and Industrial Defense (GRID) and Critical Infrastructure Protection (GCIP).</li>
<li>Knowledge of various Industrial Control Systems networks, protocols, and Layer 3+ solution applications.</li>
<li>Broad understanding of all components involved in OT systems from end device to control room to enterprise level.</li>
<li>Knowledge of multiple industry standards (ISA, CISA, NIST).</li>
<li>Proficient at reading and interpreting technical documentation (Process Control Network diagrams, schematics, manuals, etc.).</li>
<li>Ability to travel offshore when necessary.</li>
<li>Reliable personal transportation with valid liability insurance.</li>
<li>Fluent in verbal and written English.</li>
<li>Available for after-hour, weekend and holidays.</li>
<li>Available for overnight and extended travel.</li></ul></div><div></div>

Senior OT Solution Specialist

GovCIO

<div>Overview:
<div>
GovCIO is currently hiring for a Senior Clinical AI Technical Integration Specialist. This position supports the Department of Veterans Affairs (VA) initiatives focused on Ambient AI Scribe testing, technical troubleshooting, workflow validation, and operational readiness across pilot and go-live environments. This role operates at the intersection of technical operations, clinical workflows, and digital health innovation, supporting interface testing between VistA and Ambient AI Scribe solutions, assisting with real-time troubleshooting activities, validating workflows against operational requirements, and coordinating technical issue escalation through established support pathways.</div><div><br>
</div><div>In addition to hands-on troubleshooting and testing support, this role contributes to the development and refinement of standardized testing methodologies, workflow validation frameworks, and technical readiness guidance to ensure consistent and repeatable evaluation across sites.</div><div></div><div><br>
The position functions as a senior individual contributor (IC) responsible for both execution and continuous improvement of structured testing, technical validation, and workflow assessment activities within controlled pilot environments. The role also translates technical findings into structured insights and recommendations that inform program leadership and enterprise readiness discussions. This role supports pilots, field testing activities, workflow validation, technical troubleshooting, and analytic enablement. It does not perform production implementation, system configuration ownership, or national deployment activities.</div><div><br>
</div><div>This is a fully remote position located within the United States.</div>
Responsibilities:
<div><b>
VistA Interface Testing &amp; Technical Validation</b></div><ul><li>
Support VistA and Ambient AI Scribe interface testing across Primary Care pilot and go-live sites.</li><li>
Assist in validating system interactions and technical workflows within CPRS/VistA environments.</li><li>
Identify technical gaps, workflow dependencies, and operational impacts observed during testing.</li><li>
Support development of standardized testing approaches to ensure alignment with business and clinical requirements.</li></ul><div><b>
Technical Troubleshooting &amp; Operational Support</b></div><ul><li>
Attend training sessions, office hours, and technical support calls to troubleshoot issues in real time.</li><li>
Monitor collaboration platforms (Teams chats, support channels, etc.) to identify and respond to emerging technical issues.</li><li>
Engage directly with end users to resolve access issues, equipment challenges, and technical barriers.</li><li>
Perform structured root cause analysis and identify systemic patterns impacting technical performance or workflow usability.</li><li>
Recommend remediation approaches based on recurring issue trends.</li></ul><div><b>
Vendor Coordination &amp; Issue Escalation</b></div><ul><li>
Work with multiple Ambient AI vendors independently to troubleshoot technical issues impacting providers.</li><li>
Route tickets and technical findings to appropriate escalation teams including Scribe support teams, ESD, OCTO shared services, and program leadership.</li><li>
Serve as a technical liaison aligning vendor troubleshooting activities with VA operational requirements.</li></ul><div><b>
Workflow Validation &amp; Program Support</b></div><ul><li>
Conduct workflow reviews with VA programs evaluating Ambient AI Scribe capabilities.</li><li>
Document best practices, workflow considerations, and operational insights.</li><li>
Support demonstrations of Ambient AI solutions to high-level VA programs exploring adoption.</li><li>
Translate technical testing findings into structured recommendations that inform leadership decision-making and enterprise readiness assessments.</li></ul><div></div><div><b><br>
Equipment Testing &amp; Technical Readiness</b></div><ul><li><div><ul><li>
Support testing and evaluation of peripheral equipment (e.g., microphones and audio hardware).</li><li>
Provide technical recommendations regarding compatible equipment across supported Ambient AI tools.</li><li>
Contribute to development of technical standards and equipment guidance supporting scalable deployment decisions.</li></ul></div></li></ul>
Qualifications:
<div><b>
Required Skills and Experience</b></div><div><br>
</div><ul><li>Bachelor&rsquo;s degree in Information Systems, Health Informatics, Healthcare Administration, Computer Science, Engineering, or related technical or healthcare discipline.<ul><li>
Equivalent combination of education and relevant technical experience supporting complex systems, testing environments, or operational technology support.</li></ul></li><li>
5 to 8+ years of progressive experience supporting healthcare operations, digital health platforms, telehealth systems, QA/testing, or enterprise software environments.</li><li>
Demonstrated experience troubleshooting complex technical and operational system issues, including workflow, data, and configuration challenges.</li><li>
Experience supporting testing activities, defect triage, or validation workflows.</li><li>
Ability to differentiate between product defects, configuration issues, workflow challenges, and operational impacts within complex healthcare environments.</li><li>
Experience coordinating with engineering teams, vendors, or operational support organizations.</li></ul><div><b>
Preferred Skills and Experience</b></div><ul><li>
Experience supporting VA or federal healthcare environments.</li><li>
Familiarity with CPRS/VistA or comparable clinical documentation systems.</li><li>
Experience supporting AI-enabled clinical tools or speech-based technologies.</li><li>
Experience working within pilot or pre-production testing environments.</li></ul><div><b>
Technical Knowledge</b></div><div></div><div><br>
Working familiarity with:</div><ul><li><div><ul><li>
Structured testing methodologies (QA, regression testing, validation workflows)</li><li>
Issue tracking platforms (Jira, Zendesk, ServiceNow, etc.)</li><li>
Data validation and troubleshooting techniques</li><li>
Collaboration tools (Teams, SharePoint)</li><li>
Workflow analysis and optimization</li><li>
Data visualization tools (Power BI, dashboards)</li></ul></div></li></ul><div></div><div><b><br>
Clearance Required: </b>Ability to obtain and maintain Public Trust, High clearance.</div><div>
Required:</div><div></div><div><b><br>
What You Bring to the Table</b></div><ul><li>
Strong technical troubleshooting skills within complex operational environments.</li><li>
Ability to distinguish between system defects, workflow challenges, configuration issues, and user-related problems.</li><li>
Experience supporting testing, QA validation, or technical support activities.</li><li>
Ability to translate technical findings into clear documentation and actionable insights.</li><li>
Strong collaboration and communication skills across technical and operational stakeholders.</li></ul>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.<br>
<br>
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</div><div></div><div><b><br>
What You Can Expect</b></div><div></div><div><b><br>
Interview &amp; Hiring Process</b></div><div>
If you are selected to move forward through the process, here&rsquo;s what you can expect:</div><ul><li>
During the Interview Process</li><li><ul><li>
Virtual video interview conducted via video with the hiring manager and/or team</li><li>
Camera must be on</li><li>
A valid photo ID must be presented during each interview</li></ul></li></ul><ul><li>
During the Hiring Process</li><li><ul><li>
Enhanced Biometrics ID verification screening</li><li>
Background check, to include:</li><li><ul><li>
Criminal history (past 7 years)</li><li>
Verification of your highest level of education</li><li>
Verification of your employment history (past 7 years), based on information provided in your application</li></ul></li></ul></li></ul><div><b>
Employee Perks</b></div><div>
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:</div><ul><li>
Employee Assistance Program (EAP)</li><li>
Corporate Discounts</li><li>
Learning &amp; Development platform, to include certification preparation content</li><li>
Training, Education and Certification Assistance*</li><li>
Referral Bonus Program</li><li>
Internal Mobility Program</li><li>
Pet Insurance</li><li>
Flexible Work Environment</li><li>Available to full-time employees</li></ul><div></div><div><br>
Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.</div><div></div><div><b><br>
We are an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div></div><div><b><br>
Posted Pay Range</b></div><div>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $110,000.00 - USD $120,000.00 /Yr.</div>

Sr. Clinical AI Technical Integration Specialist (Remote)

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