senior technical support analyst

NavitasPartners

<div><h3 class="jobSectionHeader">Job Title: Senior Financial Analyst (Technology Business Management - TBM)</h3>

Location: New York, NY (Hybrid &ndash; 3 days onsite, 2 days remote) 
Duration: 6 Months 
Work Schedule: 37.5 hours per week

<h3 class="jobSectionHeader">Job Overview:</h3>

We are seeking an experienced Senior Financial Analyst with a strong background in Technology Business Management (TBM) and IT financial operations. This role will focus on enhancing cost transparency, improving financial accountability, and aligning IT spend with business value across multiple IT service areas.

<h3 class="jobSectionHeader">Key Responsibilities:</h3>
<ul><li>Lead and execute TBM Expense Transparency initiatives across IT divisions</li>
<li>Develop, maintain, and refine financial models and cost allocation frameworks</li>
<li>Partner with IT service owners to validate financial data and improve cost visibility</li>
<li>Analyze IT spending and provide actionable insights to stakeholders</li>
<li>Maintain and enhance reporting frameworks for financial transparency</li>
<li>Ensure accuracy and consistency in cost modeling, allocation methodologies, and reporting</li>
<li>Support budgeting, forecasting, and financial planning processes</li>
<li>Translate complex financial data into clear insights for non-financial stakeholders</li>
<li>Continuously improve data sources, allocation rules, and financial assumptions</li>
</ul><h3 class="jobSectionHeader">Required Qualifications:</h3>
<ul><li>Proven experience in Technology Business Management (TBM), IT financial management, or cost transparency initiatives</li>
<li>Strong understanding of:
<ul><li>Budgeting and forecasting</li>
<li>Cost allocation methodologies</li>
<li>Procurement and contract management</li>
<li>Financial reporting and analysis</li>
</ul></li><li>Advanced Microsoft Excel skills (data modeling, complex formulas, pivot tables, automation, scenario analysis)</li>
<li>Ability to collaborate effectively with IT, Finance, and business teams</li>
<li>Strong analytical and communication skills with the ability to simplify complex data</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Experience with TBM tools and cost transparency reporting (e.g., Power BI dashboards)</li>
<li>Hands-on experience with:
<ul><li>ServiceNow (ITFM, CMDB, workflows)</li>
<li>PeopleSoft or similar ERP systems</li>
</ul></li><li>Familiarity with cost modeling practices and allocation methodologies</li>
</ul>
For more details reach at resumes@navitassols.com</div>

Senior Financial Analyst (Technology Business Management - TBM) - 26-04058

Wilson Elser

<div><div>Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms.</div>
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office.

This position is a full-time on site position.

The Position

This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.

Key Responsibilities:
<ul>
<li>Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.</li>
<li>Collect and track equipment from departed end users following standardized asset tracking procedures.</li>
<li>Provide support for video conferencing and related A/V on-site systems.</li>
<li>Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.</li>
<li>Coordinate user requirements with regional supervisors, management, and other IT teams.</li>
<li>Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.</li>
<li>Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.</li>
<li>Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.</li>
<li>Adhere to organizational change management processes.</li>
<li>Perform special duties, tasks, or projects, as required.</li>
</ul>
Qualifications
<ul>
<li>Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
<ul><li>Windows 10 &amp; Windows 11 Operating Systems</li>
<li>Microsoft Office O365 with a strong acumen in Outlook</li>
<li>Desktop client v. web-based applications</li>
<li>Active Directory &amp; Azure AD</li>
<li>Zoom Rooms &amp; Microsoft Teams</li>
<li>Desktop Driver Controls</li>
<li>All-in-One Monitors</li>
<li>VPN, Remote Access, &amp; Cloud Network Access</li>
<li>Virtual Desktop Environments and Functions</li>
<li>Cloud &amp; On-Prem Telephony functions</li>
<li>Desktop imaging &amp; BIOS controls</li>
<li>LAN and SD-WAN support</li>
</ul></li></ul><ul><li>Minimum 3 years working in ITSM and ITIL environments.</li>
<li>Self-starter with the ability to manage own time effectively and work autonomously.</li>
<li>Ability to lift and move items up to 50 lbs.</li>
<li>Ability to travel throughout the region, if needed.</li>
<li>Experience working in an environment that promotes active listening, transparency, and customer-centric service.</li>
<li>Experience in system operations and/or administration a plus.</li>
<li>Prior law firm experience a big plus.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.</li>
<li>ITIL4 certification preferred (in-house training is available).</li>
</ul>
Education
<ul>
<li>Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.</li>
</ul><div>
Why Should You Apply?
<ul>
<li>Benefits: Outstanding benefits package, including 401k match and generous PTO plan</li>
<li>Career Growth: Ample opportunities for professional development and advancement</li>
<li>Employee Perks: Access to corporate discount plans and other benefits</li>
</ul><h5 class="jobSectionHeader">Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.</h5>
<h5 class="jobSectionHeader">Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.</h5>
<h5 class="jobSectionHeader">Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.</h5>
<h5 class="jobSectionHeader">California Residents may review our CCPA notice for applicants and employees here.</h5>
<h5 class="jobSectionHeader">#ZR</h5></div></div>

Senior Analyst, Trade Support

<div>
 
 
 Wilson Elser
 
 is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal&rsquo;s survey of the nation&rsquo;s largest law firms.&nbsp;
 
 
 Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.&nbsp; If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our
 
 On-Site IT Support Analyst
 
 in our
 
 New York&nbsp;
 
 office.&nbsp;
 
 
 
 
 This position is a full-time on site position.
 
 
 
 
 
 The Position
 
 
 
 This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser&rsquo;s national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
 </li>
 <li>
 Collect and track equipment from departed end users following standardized asset tracking procedures.
 </li>
 <li>
 Provide support for video conferencing and related A/V on-site systems.
 </li>
 <li>
 Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
 </li>
 <li>
 Coordinate user requirements with regional supervisors, management, and other IT teams.
 </li>
 <li>
 Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
 </li>
 <li>
 Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
 </li>
 <li>
 Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
 </li>
 <li>
 Adhere to organizational change management processes.
 </li>
 <li>
 Perform special duties, tasks, or projects, as required.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
 <ul>
 <li>
 Windows 10 &amp; Windows 11 Operating Systems
 </li>
 <li>
 Microsoft Office O365 with a strong acumen in Outlook
 </li>
 <li>
 Desktop client v. web-based applications
 </li>
 <li>
 Active Directory &amp; Azure AD
 </li>
 <li>
 Zoom Rooms &amp; Microsoft Teams
 </li>
 <li>
 Desktop Driver Controls
 </li>
 <li>
 All-in-One Monitors
 </li>
 <li>
 VPN, Remote Access, &amp; Cloud Network Access
 </li>
 <li>
 Virtual Desktop Environments and Functions
 </li>
 <li>
 Cloud &amp; On-Prem Telephony functions
 </li>
 <li>
 Desktop imaging &amp; BIOS controls
 </li>
 <li>
 LAN and SD-WAN support
 </li>
 </ul>
 </li>
 </ul>
 <ul>
 <li>
 Minimum 3 years working in ITSM and ITIL environments.
 </li>
 <li>
 Self-starter with the ability to manage own time effectively and work autonomously.
 </li>
 <li>
 Ability to lift and move items up to 50 lbs.
 </li>
 <li>
 Ability to travel throughout the region, if needed.
 </li>
 <li>
 Experience working in an environment that promotes active listening, transparency, and customer-centric service.
 </li>
 <li>
 Experience in system operations and/or administration a plus.
 </li>
 <li>
 Prior law firm experience a big plus.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
 </li>
 <li>
 ITIL4 certification preferred (in-house training is available).
 </li>
 </ul>
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
 </li>
 <li>
 Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
 </li>
 </ul>
 
 A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances.&nbsp; This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.&nbsp;
 
 
 Salary Range: : $70,000 USD - $80,000 USD
 
 
 
 Why Should You Apply?&nbsp;
 
 
 <ul>
 <li>
 
 
 Benefits:
 
 &nbsp;Outstanding benefits package, including 401k match and generous PTO plan
 
 </li>
 <li>
 
 
 Career Growth:
 
 &nbsp;Ample opportunities for professional development and advancement
 
 </li>
 <li>
 
 
 Employee Perks:
 
 &nbsp;Access to corporate discount plans and other benefits
 
 </li>
 </ul>
 
 Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
 
 
 Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.&nbsp; It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.&nbsp;
 
 
 Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users.&nbsp; You may review our Accessibility Policy here.
 
 
 California Residents may review our CCPA notice for applicants and employees here.
 
 #ZR
</div>

VillageCare

<div>Senior Financial Data Analyst - Healthcare
Salary: $87,647.11 - $98, 603.00
Must reside in NY, NJ or CT 
Join VillageCare as a Full-Time Senior Financial Data Analyst in the dynamic healthcare sector and play a pivotal role in shaping the financial strategies that impact our community. This position offers work-from-home flexibility, allowing you to balance your professional responsibilities with your personal life while contributing to meaningful healthcare solutions. Based in New York, NY, you will be part of a dedicated team that values excellence and customer-centricity in its mission to provide outstanding healthcare services. Your analytical expertise will drive decision-making in an energetic and forward-thinking environment.
With a competitive salary range of $87,647.11 to $98,603.00, this opportunity not only offers rewarding challenges but also financial recognition for your skills and contributions. Take the chance to apply and further your career in a company that embraces innovation and integrity.<h3 class="jobSectionHeader">
VILLAGECARE: OUR STORY</h3>
VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years.<h3 class="jobSectionHeader">
MAKE A DIFFERENCE AS A SENIOR FINANCIAL DATA ANALYST - HEALTHCARE</h3>
As a Senior Financial Data Analyst at VillageCare, you will play a crucial role in developing, documenting, and maintaining reports and analytics that empower leadership with key insights to drive financial success. You will ensure the accuracy and timeliness of routine and ad hoc reports, collaborating closely with both internal and external customers to guarantee successful report roll-ups and high customer satisfaction. Utilizing advanced tools such as SQL, Tableau, and RedShift, you will create customized dashboards for the Finance department, while working with the IT team to automate these reports for efficient metric monitoring. Your responsibilities will also include supporting the monthly close process, conducting claim reserve analysis, and creating member economics reports to aid strategic decision-making.
Additionally, you will lead medical claims reinsurance reporting, support the preparation of provider group financial statements, and ensure compliance with regulatory reporting requirements, all while demonstrating VillageCare's commitment to Service Excellence.<h3 class="jobSectionHeader">
DOES THIS SOUND LIKE YOU?</h3>
To excel as a Senior Financial Data Analyst at VillageCare, you will need a robust skill set and a solid professional background. A minimum of five years of relevant experience, particularly in an actuarial role focused on claims reserves, claims triangles, and IBNR estimation, is essential. Your ability to conduct complex data analyses and develop insightful reports and dashboards in a healthcare environment will be crucial. Proficiency in technical tools such as MS Excel, SQL, Tableau, Access, and Python is required, enabling you to manipulate and present data effectively. Additionally, the capacity to multi-task while maintaining a high level of attention to detail is vital for success in this role.
Strong communication skills, both verbal and written, along with robust presentation capabilities, will enhance collaboration with internal and external stakeholders. A Bachelor's degree in Healthcare, Finance, or a related field is required, or equivalent years of experience, to support your analytical and problem-solving abilities in a fast-paced setting.
Knowledge and skills required for the position are:<ul><li>
Minimum 5 years of relevant professional work experience</li><li>
Experience working in an actuarial function with a focus on building the claims reserve updating claims triangles and IBNR estimation</li><li>
Ability to perform complex data analysis and report/dashboard development in a health care setting</li><li>
Excellent technical skills (MS Excel, SQL, Tableau, Access, Python, etc.)</li><li>
Capacity to multi-task at high detail-oriented level</li><li>
Strong communication skills (verbal, written, presentation, interpersonal)</li><li>
Strong analytical and logical skills paired with strong attention to detail</li><li>
Bachelor's degree in Healthcare, Finance or relevant field or equivalent years of experience required.</li></ul><h3 class="jobSectionHeader">
MAKE YOUR MOVE</h3>
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!</div>

Senior Financial Data Analyst - Healthcare

Beckman Coulter Diagnostics

<div>Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory&rsquo;s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making&mdash;we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
Working the 2nd shift hours with a start time of 10:00 AM-2:00 PM ET, the Customer Technical Support Specialist role for Beckman Coulter Diagnostics is responsible for providing technical support to our customers through telephone and other forms of communication (i.e. email, video conference, etc.). You are expected to provide resolutions to Hardware, Software, Assay and Training related calls from Beckman Coulter&rsquo;s existing customer base in a 24/7 support environment.
This position reports to the Supervisor Miami CTSO, is part of the CTSO located in Miami and will be fully REMOTE.
In this role, you will have the opportunity to:<ul><li>
The role entails providing advanced commercial knowledge and experience to internal and external customers; You will be asked to independently resolve complex and routine issues while being able to mentor and provide peer assistance for routine trouble shooting.</li><li>
You will also be asked to distinguish between hardware, reagent, and software issues, with the goal of resolving the customer&rsquo;s issue over the phone or dispatching the appropriate resource that will resolve the issue.</li><li>
Serves as a key resource to receive escalations from all members of the team and works to resolve the issue while teaching and providing feedback; Utilize advanced commercial knowledge and experience managing customer relations to resolve the most complex escalations and de-escalations.</li></ul>
The essential requirements of the job include:<ul><li>
Associate, vocational, or equivalent degree in any of the following disciplines: biology, clinical lab science, biomedical engineering, electrical engineering, chemistry AND 3+ years of lab or field experience.</li><li>
Ability to clearly articulate and provide directions over the phone or via email.</li><li>
Must be willing and able to work weekends.</li></ul>
It would be a plus if you also possess previous experience in:<ul><li>
Previous troubleshooting experience on electromechanical instrumentation</li><li>
Previous experience in a medical technology call center, or experience in medical laboratory</li><li>
Experience in a Customer Service environment</li></ul>
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
The hourly range for this role is $30.00-$40.00 an hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.
#LI-AP1
#LI-Remote
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.</div>

Senior Customer Technical Support Specialist - REMOTE - 2nd shift

Pandora

<div>
 
 Senior Analyst, Business Intelligence, Pandora NAM
 
 
 
 As the largest jewellery brand in the world, we a give a voice to millions of people&rsquo;s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
 
 
 Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.
 
 
 
 About The Team
 
 
 
 As a Senior Analyst on the Business Intelligence team, you will serve as a technical expert and thought leader in analytics tools and applications. Working closely with cross-functional teams, your role is crucial in driving data-driven decision-making and strategic initiatives. You&rsquo;ll play an instrumental part in shaping and implementing innovative solutions, refining best practices, and developing models that are aligned with the ambitious goals of NAM IGNITE 3.0.
 
 
 In this role, you will lead complex data projects from start to finish, defining key business problems, gathering and analyzing data, and presenting actionable insights in a way that influences business strategy. As a key member of the team, you&rsquo;ll collaborate with stakeholders at all levels, ensuring the BI Analytics team delivers impactful, data-backed solutions that fuel the company&rsquo;s growth and success.
 
 
 
 Your Role as
 
 
 Senior Analyst, Business Intelligence
 
 
 
 <ul>
 <li>
 Identify opportunities for improving the data pipeline through strategic integration, efficient ELTs (Extract, Load, Transform), and robust data modeling based on evolving business needs in collaboration with Global D&amp;a
 </li>
 <li>
 Perform deep-dive analyses using various statistical methods and analytical techniques to identify trends, patterns, and anomalies in large, complex datasets
 </li>
 <li>
 Generate and consume large datasets and derive actionable insights from them in a weekly cadence
 </li>
 <li>
 Establish and refine an onboarding program for new analytics team members, ensuring a smooth and effective transition into the team and our data ecosystem
 </li>
 <li>
 Responsible for creating internal and external learning opportunities (e.g., workshops, leveraging global partners) to foster continuous development within the analytics team
 
 
 </li>
 </ul>
 
 Craft Your Career With Us If You Have
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in data science, information systems, business analytics, or a related field
 </li>
 <li>
 3-5 years&rsquo; experience in mid-to-senior analyst roles within analytics, business intelligence, data science or similar
 </li>
 <li>
 Solid knowledge in SQL
 </li>
 <li>
 Proficiency with data visualization tools particularly Power BI
 </li>
 <li>
 Experience in a fast-paced environment where priorities change often
 </li>
 <li>
 Track record in delivering insights from large amounts of data
 </li>
 <li>
 Highly analytical, naturally factual and data-based. Capable of working with large amounts of data, without losing sight of the mission at hand
 </li>
 <li>
 Collaborative and relationship builder, take pride in developing others and sharing knowledge
 </li>
 <li>
 Process improvement advocate, obstinated to optimize, mistake-proof and/or automate routines
 </li>
 <li>
 High sense of ownership and commitment to deadlines and agreed results, consistently delivering high-quality work
 </li>
 <li>
 Organized and planful, able to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Data Visualization Tools: Expert-level proficiency with at least one major data visualization tool (e.g., Tableau, Power BI, Looker, Qlik Sense) for building interactive dashboards and reports
 </li>
 <li>
 SQL: Advanced proficiency in SQL for data extraction, manipulation, and analysis from large databases
 </li>
 <li>
 Programming: Proficiency in Python or R preferred
 </li>
 <li>
 Spreadsheets: Advanced Excel skills (e.g., pivot tables, VLOOKUPs, complex formulas)
 </li>
 <li>
 Understanding of Data Warehousing/ELT Concepts: Solid grasp of data warehousing principles, ETL/ELT processes, and dimensional modeling.
 
 
 </li>
 </ul>
 
 
 
 
 
 Our Benefits
 
 
 
 
 
 
 
 <ul>
 <li>
 We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
 </li>
 <li>
 We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&amp;D, anniversary gift cards, recognition program and product discounts!
 </li>
 <li>
 We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
 </li>
 <li>
 We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays
 
 
 </li>
 </ul>
 
 New York Salary
 
 : $120,000 &ndash; $140,000 commensurate on experience
 
 
 
 
 This position requires the employee to be based in the New York City metropolitan area with a 3 day a week cadence (Tuesday &ndash; Thursday). Relocation assistance is not provided for this role. Additionally, we do not offer employment sponsorship for this level of position
 
 
 
 
 
 About Pandora
 
 
 
 Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
 
 
 Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
 
 
 Pandora&rsquo;s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
 
 
 
 About Pandora NAM
 
 
 
 The Pandora North America team in the USA &amp; Canada consists of more than 115 employees working at our offices in New York &amp; Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.
 
 
 Today, the USA is Pandora&rsquo;s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.
</div>

Senior Analyst, Business Intelligence - Insights

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