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Deutsche Bank

<div>
 
 
 Job Title
 
 Technology Management Senior Analyst
 
 
 
 Corporate Title
 
 Assistant Vice President
 
 
 
 Location
 
 New York, NY
 
 
 
 
 
 
 Overview
 
 
 
 We are seeking a Technology Management Senior Analyst to support Rates trading and risk applications by applying Site Reliability Engineering (SRE) principles to real-time, business-critical systems. This role focuses on ensuring system reliability, performance, and scalability while partnering closely with Traders, Strategists, and Development teams.
 
 
 
 
 
 You will serve as a key point of contact during production incidents, drive continuous improvement through automation and monitoring, and help align reliability practices with business objectives. The role requires strong technical expertise, sound judgment under pressure, and clear communication with both business stakeholders and senior technologists. You will also contribute to team development by promoting engineering best practices and reducing manual effort and operational risk.
 
 
 
 
 
 
 What We Offer You
 
 
 <ul>
 <li>
 A diverse and inclusive environment that embraces change, innovation, and collaboration
 </li>
 <li>
 A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
 </li>
 <li>
 Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
 </li>
 <li>
 Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
 </li>
 <li>
 Educational resources, matching gift and volunteer programs
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Act as first-line support for Rates trading applications, resolving production incidents to minimize downtime and business impact
 </li>
 <li>
 Perform root cause analysis and lead blameless post-incident reviews, driving preventative and long-term solutions
 </li>
 <li>
 Communicate incident status, impact, and remediation plans clearly to business partners and technology leadership
 </li>
 <li>
 Own and enhance application monitoring, alerting, and automation to improve platform stability and reduce manual effort
 </li>
 <li>
 Manage capacity planning and cost optimization to ensure efficient and resilient use of technology resources
 </li>
 <li>
 Partner with development teams to design, deploy, and support scalable, fault-tolerant solutions aligned to business needs
 </li>
 </ul>
 
 
 
 
 
 Skills You&rsquo;ll Need
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent practical experience
 </li>
 <li>
 Hands-on experience supporting front-office trading systems within financial services
 </li>
 <li>
 Strong knowledge of Linux and Unix operating systems, Structured Query Language (SQL), and scripting languages
 </li>
 <li>
 Experience applying Site Reliability Engineering principles to production environments
 </li>
 <li>
 Ability to follow and enforce incident, change, and problem management processes
 </li>
 </ul>
 
 
 
 
 
 Skills That Will Help You Excel
 
 
 <ul>
 <li>
 Proficiency in a programming language such as Python or Java
 </li>
 <li>
 Knowledge of fixed income products, market events, market data feeds, and the end-to-end trading lifecycle
 </li>
 <li>
 Experience with monitoring and observability tools such as Prometheus, Grafana, Splunk, or Geneos
 </li>
 <li>
 Strong written and verbal communication skills with both technical and non-technical stakeholders
 </li>
 <li>
 A proactive, improvement-focused mindset with an interest in mentoring and automation
 </li>
 </ul>
 
 
 
 
 
 Expectations
 
 
 
 
 
 
 It is the Bank&rsquo;s expectation that employees hired into this role will work in the New York office in accordance with the Bank&rsquo;s hybrid working model.
 
 
 Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
 
 
 The salary range for this position in New York City is $100,000 to $142,250, Actual salaries may be based on a number of factors including, but not limited to, a candidate&rsquo;s skill set, experience, education, work location and other qualifications.Posted salary ranges do not include incentive compensation or any other type of remuneration.
 
 
 
 
 
 
 Deutsche Bank Benefits
 
 
 
 
 
 
 At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That&rsquo;s why we are focused on providing benefits and perks that enable our colleagues to live authenti&shy;cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
 
 
 Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life
 
 
 The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank&rsquo;s California Privacy Notice please email HR.Direct@DB.com.
 
 
 
 
 
 
 #LI-HYBRID
 
 
 
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
 
 
 
 
 
 Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank&rsquo;s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.
 
</div>

Technology Management Senior Analyst-Assistant Vice President

<div><div><div><div>United States - New York</div>
</div><div><div>Information Technology (IT)
</div></div><div><div>Group Functions
</div></div><div>Job Reference #
<div>335913BR</div>
</div><div>City
<div>New York</div>
</div><div>Job Type
<div>Full Time
</div></div><div>Your role
<div>UBS Business Solutions US LLC is seeking an Associate Director, Tech Support Specialist in New York, NY. 
 
Are you an innovative thinker? Are you focused on the details, even when under pressure? Do you enjoy delivering enhanced change capabilities across a range of business functions? 
 
We&rsquo;re looking for an Associate Director, Tech Support Specialist to: 
 
<ul><li>Ensure workflows, processes, tooling and applications are of the highest quality standard.
</li><li>Debug and define workarounds for known errors to initiate process improvements. Support FX trading/risk application.
</li><li>Develop enhancements to improve applications performance, redundancy and supportability. Contribute to the functional management of existing and new IT products and services.
</li><li>Support for infrastructure maintenance. Support the service and product manager across several technical domains.
</li><li>Solve complex technical and business issues.</li></ul> 
Qualified Applicants apply through SH-ProfRecruitingcc@ubs.com. Please reference 002431. NO CALLS PLEASE. EOE/M/F/D/V. #LI-DNI 
 
Salary &amp; Work Schedule: $140,000 to $160,000 Per Year, 40 hrs/wk. The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.
 
 
This notice is being posted in connection with an application for permanent Alien Labor Certification. Any person may comment or provide documentary evidence bearing on this application to: U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210. 
 
</div></div><div>Your Career Comeback
<div>We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.</div>
</div><div>Your team
<div>Diversity helps us grow, together. That&rsquo;s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients. 
 
You&rsquo;ll be working in the Tech Support Specialist team in New York, NY.</div>
</div><div>Your expertise
<div>Education &amp; Experience Requirement 
<ul><li>This position requires a Master's degree or foreign equivalent in Enterprise Risk Management, Finance, or related field of study plus one (1) year of experience in the job offered or as a Senior Risk Consultant, Graduate Teaching Consultant, Capstone Course Project Leader, Risk Analyst Assistant or related occupation.</li></ul> 
Alternate Education &amp; Experience Requirement 
<ul><li>The employer will alternatively accept a Bachelor's degree or foreign equivalent in Enterprise Risk Management, Finance, or related field of study plus three (3) years of experience in the job offered or as a Senior Risk Consultant, Graduate Teaching Consultant, Capstone Course Project Leader, Risk Analyst Assistant or related occupation in lieu of a Master's degree and one (1) years of experience.</li></ul> 
Position requires experience with the following: 
<ul><li>Linux; SQL; Sybase; Programming language R or Python; MQ</li><li>Tableau</li><li>Tibco EMS</li><li>cloud technologies</li><li>Foreign Exchange products and risk assessment; developing risk mitigation strategies</li><li>Experience may be gained through graduate-level coursework, research, or working experience</li></ul></div>
</div><div>About us
<div>UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe. 
We know that great work is never done alone. That&rsquo;s why we place collaboration at the heart of everything we do. Because together, we&rsquo;re more than ourselves. Want to find out more? Visit ubs.com/careers.</div>
</div><div>Salary information
<div>The expected salary range for this role is $140,000 to $160,000 based on factors including, but not limited to, experience, qualifications, education, location and skill level. Please see &laquo;Your role&raquo; section for detailed salary information.</div>
</div><div>Join us
<div>At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We&rsquo;re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That&rsquo;s why collaboration is at the heart of everything we do. Because together, we&rsquo;re more than ourselves. 
We&rsquo;re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.</div>
</div><div>Disclaimer / Policy statements
<div>UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.</div></div></div></div><div></div>

Associate Director, Tech Support Specialist

MedReview Inc.

<div>
 
 
 Position Summary:&nbsp;
 
 
 The&nbsp;Senior&nbsp;IT Support Analyst will provide front&hyphen;line support to end users on&nbsp;various technical issues and problems relating to hardware, software and peripherals.&nbsp;Also, in addition to assisting with identity management tasks such as on/off boarding and permission to systems.&nbsp;The role&nbsp;requires&nbsp;a&nbsp;strong&nbsp;and more in-depth&nbsp;problem-solving&nbsp;acumen&nbsp;in order to diagnose, evaluate and resolve user issues,&nbsp;serves as a point of escalation&nbsp;as necessary&nbsp;for issues that may arise from other&nbsp;IT staff members, and&nbsp;is&nbsp;well versed in&nbsp;IAM best practices to sustain the high standards developed within the company.
 
 This is an in office position. This role will sit in either NYC or Newport Beach, California.&nbsp;
 
 
 
 
 Job Responsibilities:&nbsp;
 
 
 This list does not represent all responsibilities for this position. Candidate&nbsp;must be willing and able to assume roles and responsibilities other than these to meet the&nbsp;needs of the organization.&nbsp;
 
 <ul>
 <li>
 
 Provide exceptional user support (phone, remote, in person, email) as necessary.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Resolve help desk tickets including software and end user hardware issues.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Responsible for ticket triage, assignment and follow up.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Inventory maintenance including workstations, laptops, printers and monitors.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Participate in team meetings.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Occasionally participate in server rack installations and cable patching.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Installation and administration of local and network printers.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Troubleshooting user account issues.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Ensure timely computer and account setup of new users.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Participate&nbsp;and&nbsp;manage&nbsp;wider scale&nbsp;projects and initiatives.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Administer user accounts and access privileges&nbsp;for&nbsp;the organization.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Enforcing company policies and procedures related to identity and access management.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Involved in troubleshooting and resolving IAM issues.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Internal escalation point for&nbsp;complex&nbsp;issues&nbsp;(Advanced troubleshooting, research).&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Maintain&nbsp;and develop&nbsp;documentation.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Process and policy monitoring.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Good organizational skills and attention to detail.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Ability to work individually and as part of a team.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Occasional evening/weekend work.&nbsp;
 
 </li>
 </ul>
 
 Required Experience:&nbsp;
 
 <ul>
 <li>
 
 Microsoft Windows 10&nbsp;and higher&nbsp;desktop troubleshooting&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Microsoft Office&nbsp;365&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Client PC connectivity &ndash; VPN, TCP/IP, Ethernet, DNS, DHCP, etc&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Remote Desktop support&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Azure/Intune administration&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Active Directory&nbsp;administration&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Printer/peripheral troubleshooting&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Computer imaging processes&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 World class&nbsp;customer service and troubleshooting skills&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Ability to communicate technical information, both in writing and verbal, to end users&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Computer moves/device setup&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 New user&nbsp;onboarding&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Inventory/hardware lifecycle management&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 IT ticketing system &ndash; Creating/modifying/assigning tickets&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 At least&nbsp;10+ years supporting a windows environment&nbsp;
 
 </li>
 </ul>
 
 Preferred&nbsp;Experience:&nbsp;
 
 <ul>
 <li>
 
 More in-depth&nbsp;Microsoft O365/Azure/Exchange/Teams/Intune&nbsp;user/device&nbsp;administration/configuration/policy building&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Powershell or similar scripting&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Soft&nbsp;phone setup and administration&nbsp;
 
 </li>
 </ul>
</div>

Senior IT Support Analyst

Wilson Elser

<div><div>Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms.</div>
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office.

This position is a full-time on site position.

The Position

This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.

Key Responsibilities:
<ul>
<li>Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.</li>
<li>Collect and track equipment from departed end users following standardized asset tracking procedures.</li>
<li>Provide support for video conferencing and related A/V on-site systems.</li>
<li>Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.</li>
<li>Coordinate user requirements with regional supervisors, management, and other IT teams.</li>
<li>Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.</li>
<li>Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.</li>
<li>Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.</li>
<li>Adhere to organizational change management processes.</li>
<li>Perform special duties, tasks, or projects, as required.</li>
</ul>
Qualifications
<ul>
<li>Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
<ul><li>Windows 10 &amp; Windows 11 Operating Systems</li>
<li>Microsoft Office O365 with a strong acumen in Outlook</li>
<li>Desktop client v. web-based applications</li>
<li>Active Directory &amp; Azure AD</li>
<li>Zoom Rooms &amp; Microsoft Teams</li>
<li>Desktop Driver Controls</li>
<li>All-in-One Monitors</li>
<li>VPN, Remote Access, &amp; Cloud Network Access</li>
<li>Virtual Desktop Environments and Functions</li>
<li>Cloud &amp; On-Prem Telephony functions</li>
<li>Desktop imaging &amp; BIOS controls</li>
<li>LAN and SD-WAN support</li>
</ul></li></ul><ul><li>Minimum 3 years working in ITSM and ITIL environments.</li>
<li>Self-starter with the ability to manage own time effectively and work autonomously.</li>
<li>Ability to lift and move items up to 50 lbs.</li>
<li>Ability to travel throughout the region, if needed.</li>
<li>Experience working in an environment that promotes active listening, transparency, and customer-centric service.</li>
<li>Experience in system operations and/or administration a plus.</li>
<li>Prior law firm experience a big plus.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.</li>
<li>ITIL4 certification preferred (in-house training is available).</li>
</ul>
Education
<ul>
<li>Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.</li>
</ul><div>
Why Should You Apply?
<ul>
<li>Benefits: Outstanding benefits package, including 401k match and generous PTO plan</li>
<li>Career Growth: Ample opportunities for professional development and advancement</li>
<li>Employee Perks: Access to corporate discount plans and other benefits</li>
</ul><h5 class="jobSectionHeader">Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.</h5>
<h5 class="jobSectionHeader">Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.</h5>
<h5 class="jobSectionHeader">Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.</h5>
<h5 class="jobSectionHeader">California Residents may review our CCPA notice for applicants and employees here.</h5>
<h5 class="jobSectionHeader">#ZR</h5></div></div>

Mount Sinai Health System

<div>Description
The Systems Analyst I helps in the evaluation of client area application systems/programming requirements and processes (e.g., new, enhancements or maintenance), in the preparation of application system specifications, and in the development, testing and implementation of efficient, cost effective application solutions. 
Responsibilities
1. Works with client management to identify and specify the business requirements and processes for diverse development platforms, computing environments (e.g., host based, distributed systems, client server), software, hardware, technologies and tools, etc.

2. Researches and evaluates alternative solutions, and recommends the most efficient and cost effective solution for the systems/program design and develops system specifications and procedures.

3. Recommends the equipment/platform needed for its solution, and prepares logic flow charts and machine instructions.

4. Formulates logical statements of business requirements and with some guidance, devises, tests and implements efficient, cost effective application program solutions (e.g., codes and/or reuses existing codes through the use of program development software alternatives and/or integrates purchased solutions).

5. Devises data verification methods and standard systems procedures and participates in systems testing.

6. May provide assistance and training to lower level Analysts or Programmers.

7. Performs related duties as assigned or requested. 
Qualifications
Education:<ul><li>
Bachelors degree in Computer Science or a related discipline preferred, or an equivalent combination of education and work experience.</li></ul>
Experience<ul><li>
2-3 years of experience preferred in systems analysis and application program development development specific to ServiceNow as listed below; less will be considered depending on background and skillset. 
Strong experience with ServiceNow reporting tools</li><li>
Experience with:<ul><li>
Report Designer</li><li>
Performance Analytics</li><li>
Dashboards</li><li>
Scheduled Reports</li></ul></li><li>
Solid understanding of IT Service Management (ITSM) processes.</li><li>
Ability to write advanced filters, dot-walking queries, and data visualizations.</li><li>
Experience with data analysis and trend reporting.</li><li>
Requires knowledge of the client area?s functions and systems, and applications program development technological alternatives. Requires some experience with application development support software packages, proficiency in at least two higher-level programming languages, good judgment and communication skills, and the ability to work effectively with client and IT management and staff.</li></ul>
, 286 - DTP Applications and Service Delivery - MSH, Mount Sinai Hospital 
Employer Description
Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $74500 - $111805 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

ServiceNow Systems Analyst I-Digital and Technology Partners - Remote

Harlem Children's Zone

<div>Harlem Children&rsquo;s Zone (HCZ) &mdash; a world-renowned education and poverty-fighting organization based in New York &mdash; seeks an enthusiastic, dedicated, and mission-aligned Senior Salesforce Analyst for the Research and Evaluation Department.
The Senior Salesforce Analyst will bring a passion for the mission of Harlem Children&rsquo;s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. 
Harlem Children's Zone seeks a Senior Salesforce Analyst to join our Data Science team within the Research and Evaluation Department, reporting to the Director of Data Science. As a crucial team member, you will play a key role in shaping our Salesforce strategy, providing technical expertise, and ensuring the long-term success of our Salesforce instance. The ideal candidate is a forward-thinking individual with a solid technical background and experience in Salesforce administration and project management.
For more information, check out Want to Work at Harlem Children&rsquo;s Zone. Here&rsquo;s 7 Things You Need to Know. 
Requirements 
<ul><li>
A bachelor's degree in Business Administration, Information Systems, Computer Science, or a combination of relevant education and equivalent professional experience.</li><li>
Minimum of 5+ years of experience in Salesforce administration and development, with experience creating and implementing Salesforce data strategy, preferably at a non-profit organization.</li><li>
Salesforce Apex Certification
</li></ul>Who You Are<ul><li>
Deep experience with Nonprofit Success Pack (NPSP) (required), Education Cloud, Marketing Cloud, Analytics Cloud, and Tableau CRM/Einstein Analytics.</li><li>
Expert-level knowledge of current Salesforce features, roadmap, and emerging technologies.</li><li>
Advanced proficiency in creating complex flows, process automation, and workflow optimization; strong knowledge of Apex, SOQL, and Lightning Platform development.</li><li>
Experience with Salesforce implementation; familiarity with data modeling and object-oriented design.
</li><li>Proven track record in data analysis, reporting, and dashboard creation with a focus on actionable insights.</li><li>
Strong project management and stakeholder management skills with the ability to lead cross-functional initiatives.</li><li>
Excellent communication skills for both technical and non-technical audiences, and a collaborative mindset.</li><li>
Strategic mindset with the ability to align technology solutions with organizational objectives and long-term vision.</li></ul>
What You&rsquo;ll Do<ul><li>
Develop and communicate a strategic vision for HCZ&rsquo;s Salesforce architecture.</li><li>
Design and implement scalable and efficient solutions to address business needs, aligning with industry best practices and HCZ&rsquo;s mission, values, and goals, in collaboration with the Salesforce Administrator and internal/external stakeholders. Solutions should be oriented towards increasing automation, easing data entry, improving data quality, and reducing data storage.</li><li>
Utilize expertise in Salesforce administration, Apex, flows, and database management to implement and customize Salesforce solutions.</li><li>
Manage and lead complex projects related to Salesforce, from planning and execution to monitoring and closure.</li><li>
Collaborate with department heads and cross-functional teams to identify project requirements, scope, and timelines.</li><li>
Ensure compliance with data privacy and security policies, including adherence to industry best practices, in collaboration with the Salesforce Administrator.</li><li>
Evaluate, select, and manage relationships with third-party vendors and integration tools in collaboration with the Director of Data Science and support their integration into the Salesforce environment.</li><li>
Provide technical mentorship and guidance to Salesforce Administrator and junior team members.</li><li>
Develop training materials and conduct knowledge transfer sessions.</li><li>
Stay current with Salesforce releases and industry best practices, sharing insights with the broader organization.</li><li>
Support day-to-day Salesforce administration tasks as needed, ensuring seamless operations.</li></ul>
Schedule<ul><li>
Monday through Friday, 9 AM - 5 PM
</li><li>Hybrid (3 days in the office, 2 days remote)</li><li>
This is an exempt, full-time position under applicable wage and hourly laws</li></ul> 
Benefits 
As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping the Evaluation Department thrive. We offer highly competitive salaries, a comprehensive benefits package, and growth opportunities.
Our exceptional full-time benefits include:<ul><li>
Highly competitive base salaries</li><li>
Paid time off</li><li>
Employee referral bonus</li><li>
Career Advancement</li><li>
No-cost health insurance</li><li>
Life Insurance</li><li>
Short-and long-term disability</li><li>
Additional voluntary benefits</li><li>
Wellness discounts</li><li>
Commuter benefits</li><li>
Financial wellness perks</li><li>
Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)</li></ul>
The salary range for this position is $85,000-$95,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone and Promise Academy Charter Schools are unable to provide employment visa sponsorship for this position.</div>

Senior Salesforce Analyst

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