senior technical support engineer

Avensys Consulting

<div>
 <p>
  Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently looking to hire an
  <strong>
   UC Senior Technical Support Engineer
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  Email - parul.sharma@aven-sys.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  We are seeking a skilled unified communication Engineer (Avaya , Cisco ) to join our team. The ideal candidate should have proven experience implementing, and supporting AVAYA Aura solutions , Cisco unified communications , Session boarder controllers and contact center is a plus, with a strong background in telecommunications and related technologies. This role involves working closely with clients to solve complex technical issues ,applying change requests ,implementation and support phases of projects.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Must Haves:
  </strong>
 </p>
 <p>
  5+ years experience working with unified communication , call center systems .
 </p>
 <p>
  Strong knowledge of VoIP protocols such as SIP, H.323, DHCP, DNS, LAN, and WAN technologies.
 </p>
 <p>
  Technical Certifications from Avaya , Cisco , Genesys .,etc.
 </p>
 <p>
  Experience with virtualization platforms and cloud environments is a plus.
 </p>
 <p>
  Excellent problem-solving skills and ability to communicate technical concepts effectively.
 </p>
 <p>
 </p>
 <p>
  <strong>
   WHAT&rsquo;S ON OFFER
  </strong>
 </p>
 <p>
  You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
 </p>
 <p>
  To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to parul.sharma@aven-sys.com. Your interest will be treated with strict confidentiality.
 </p>
 <p>
  CONSULTANT DETAILS
 </p>
 <p>
  Consultant Name: Parul Sharma
 </p>
 <p>
  Avensys Consulting Pte Ltd
 </p>
 <p>
  EA Licence 12C5759
 </p>
 <p>
  Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
 </p>
</div>


Unified communication Engineer

Atlas Copco Group

<p></p><div><div><h2 class="jobSectionHeader"><b>Location and Compensation
</b></h2><p>Buffalo, NY * Be part of an exciting journey as we prepare for production at our new facility in the Western New York Science &amp; Technology Advanced Manufacturing Park (STAMP).
</p><p>Edwards Genesee location address: 6685 Crosby Rd Basom, NY 14013
</p><p>Salary Range: $77,000 - $119,000
</p><p>Compensation may vary outside of this range depending on several factors, including a candidate&rsquo;s qualifications, skills, competencies, experience, and location.
</p><h2 class="jobSectionHeader"><b>Your role
</b></h2><p>The Senior Technical Support Engineer provides expert technical support for Edwards Vacuum&rsquo;s semiconductor vacuum pump portfolio by resolving product issues with minimal impact to customers and operations, serving as a product performance and failure analysis authority, and driving product improvements, obsolescence solutions, and technical innovation in collaboration with global customers, service centers, and cross-functional teams.
</p><p>The Senior Technical Support Engineer is accountable for the following principal areas of work:
</p><ul><li>Resolve complex product, application, quality, and safety issues for customers and operations to minimize business disruption, protect customer satisfaction, and ensure timely containment and corrective action.
</li><li>Establish product performance and failure analysis conclusions that enable accurate root cause identification, data-driven recommendations, and effective resolution of field and factory issues.
</li><li>Provide authoritative technical support for assigned Edwards Vacuum pump products so customers, service centers, Product Companies, and internal teams receive clear, accurate, and timely technical guidance.
</li><li>Lead and support product improvement and obsolescence resolution outcomes that improve reliability, manufacturability, serviceability, and long-term product supportability.
</li><li>Deliver technical investigations and support commitments on agreed timelines, quality expectations, and cost objectives to meet customer, operational, and business priorities.
</li><li>Produce complete technical documentation, test evidence, and communication outputs that meet Edwards, customer, and semiconductor industry standards and enable informed decision-making.
</li><li>Strengthen cross-functional technical capability and continuous improvement by sharing expertise, improving analysis and test practices, and collaborating effectively across R&amp;D, Operations, Quality, Supply Chain, Manufacturing Engineering, customers, and service teams.
</li></ul><h2 class="jobSectionHeader"><b>To succeed, you will need
</b></h2><p>The ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
</p><ul><li>Bachelor&rsquo;s degree in Mechanical, Materials, Electrical, or related Engineering discipline, or equivalent technical education and relevant experience.
</li><li>Minimum of 5 years of relevant engineering experience in technical support, product engineering, failure analysis, manufacturing engineering, or product development for complex mechanical, electromechanical, vacuum, compressor, pump, or rotating equipment systems.
</li><li>Practical experience resolving product, production, service, or customer issues using structured investigation, root cause analysis, and corrective action methods.
</li><li>Experience working with cross-functional teams such as R&amp;D, Operations, Quality, Manufacturing Engineering, Supply Chain, service centers, and customers to deliver technical issue resolution or product improvement outcomes.
</li></ul><p>***Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.***
</p><h2 class="jobSectionHeader"><b>Physical Demands
</b></h2><p>This role involves a mix of desk-based engineering tasks, on-site inspections, and interaction with manufacturing processes, requiring moderate physical activity in varied environments.
</p><p>Sitting/Stationary Positioning: Remains in a seated position frequently (about 40-50% of the time) for tasks such as designing, analyzing data, or using computer-aided design (CAD) software.
</p><p>Hand and Finger Use/Dexterity: Uses hands to handle, control, or feel objects, tools, or controls occasionally to moderately (30-40% of the time), with manual dexterity and arm-hand steadiness for tasks like sketching, operating computers, or handling small tools; near vision required for detailed drawings or screens.
</p><p>Standing/Walking: Traverses moderate distances or remains in an upright stationary position frequently (30-40% of the time) to inspect production lines, collaborate with teams, or evaluate equipment on the shop floor.
</p><p>Moving Objects/Lifting/Carrying: Occasionally moves, transports, or positions objects weighing up to 20 pounds, such as tools, prototypes, or materials, during inspections or testing; requires minimal to moderate exertion for pushing or pulling equipment.
</p><p>Bending/Twisting/Reaching: Positions self by bending, twisting, or stretching the body occasionally (20-30% of the time) to access equipment, inspect machinery, or reach workstations; moderate flexibility needed.
</p><p>Repetitive Motions: Performs repetitive actions occasionally (20-30% of the time), such as typing or adjusting equipment, requiring sustained focus but minimal stamina compared to manual labor roles.
</p><p>Other Environmental Factors: Frequently exposed to moderate noise levels (e.g., machinery, production environments) and occasionally to contaminants or hazardous equipment (20-30% of the time); may wear protective equipment (e.g., safety glasses, hard hats, or hearing protection) when on the shop floor (30-50% of the time); works in both office and manufacturing settings with constant interaction with others.
</p><h2 class="jobSectionHeader"><b>Benefits Summary
</b></h2><p><b>Benefits Summary:
</b><br>
Annual Variable Compensation Bonus, Medical, Dental, Vision, 401k with Company Match, Paid Vacation, Paid Sick Time, Paid Floating Holidays, Tuition Reimbursement, Training and Development, Parental Leave, Disability Benefits, Life and AD&amp;D Insurance.
</p><p><b>What you can expect from us:
</b></p><p>Excellent working conditions and benefits.
</p><p>Part of the Atlas Copco Group with a wide-reaching internal job market.
</p><p>Work in a global, diverse and dynamic environment.
</p><p>You can grow with us: we always look for internal candidates before checking the market and have training and development programs.
</p><p>We have a friendly, family-like atmosphere &ndash; and that is not just a claim on the wall, it&rsquo;s a true fact.
</p><p>You can be creative and promote your own ideas.
</p><p>Every day brings new challenges and new things to learn.
</p><h2 class="jobSectionHeader"><b>We're an Equal Opportunity Employer
</b></h2><p>Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.
</p><p>No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.
</p><p>Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 150 years of rich heritage, Atlas Copco Group is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research.
</p><p>At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.
</p><p>For more information about Edwards visit our website: www.edwardsvacuum.com
</p><p>A division of Atlas Copco</p></div></div>
<br><div><div><div><div><div><div><div><div><div>Company: Atlas Copco Group
</div></div><br>
</div></div></div></div><div><div><div><div><div><div>Functional area: </div><div>Research and Development
</div></div><br>
<div><div>Location: </div><div>US &ndash; United States
</div></div><br>
<div><div>City: </div><div>Buffalo NY
</div></div><br>
<div><div>On-site/remote: </div><div>On-Site
</div></div><br>
<div><div>Brand: </div><div>Edwards
</div></div><br>
<div><div>Company Name: </div><div>Edwards Vacuum, LLC
</div></div><br>
<div><div>Date of Posting: </div><div>July 29, 2026
</div></div><br>
</div></div></div></div><div>Apply for this position</div></div></div></div>

Sr. Technical Support Engineer (Edwards Vacuum)

Deutsche Bank

<div><h2 class="jobSectionHeader"><b>Job Description:
</b></h2><p><b>J </b><b>ob Title </b>Senior Production Support Engineer
</p><p><b>Corporate Title </b>Assistant Vice President
</p><p><b>Location </b>Cary, NC
</p><p></p><p><b>Who we are:
</b></p><p></p><p><b><i>In short &ndash; an essential part of Deutsche Bank&rsquo;s technology solution, developing applications for key business areas.
</i></b></p><p></p><p><b><i>Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.
</i></b></p><p></p><p><b><i>Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us </i></b><b><i>here </i></b><b><i>.
</i></b></p><p></p><p><b>Overview
</b></p><p>We are seeking an experienced and highly capable Senior Production support Engineer to support the Equities and Security Lending businesses. This role is pivotal in ensuring the reliability, performance, and scalability of our trading platforms. You will apply Site Reliability Engineering (SRE) principles to proactively manage system health, drive operational excellence, and collaborate closely with senior traders, developers, and cross-functional teams to optimize front-to-back workflows. As a Senior Support Engineer, you will be responsible for maintaining platform availability, resolving complex issues, and championing automation and observability initiatives. Your ability to communicate effectively across business and technology stakeholders, and operate under pressure in a fast-paced trading environment will be critical to success.
</p><p></p><p><b>What We Offer You
</b></p><ul><li><p>A diverse and inclusive environment that embraces change, innovation, and collaboration
</p></li><li><p>A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
</p></li><li><p>Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
</p></li><li><p>Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
</p></li><li><p>Educational resources, matching gift and volunteer programs
</p></li></ul><p></p><p><b>What You&rsquo;ll Do
</b></p><ul><li><p>Ensure the stability, availability, and resilience of the trading platform through proactive monitoring, observability, and operational oversight
</p></li><li><p>Lead and contribute hands-on to production support activities, driving SRE best practices, platform reliability, and TOIL reduction
</p></li><li><p>Serve as the subject matter expert for users and stakeholders, providing timely support, incident management, and clear communications
</p></li><li><p>Investigate, resolve, and prevent application and infrastructure issues through root cause analysis, postmortems, and strategic follow-up actions
</p></li><li><p>Drive automation and continuous improvement initiatives, including self-healing capabilities, process optimization, and operational efficiency enhancements
</p></li><li><p>Act as a production gatekeeper, partnering with developers, analysts, and project teams to support deployments, platform enhancements, disaster recovery, and business continuity activities
</p></li></ul><p></p><p><b>Skills You&rsquo;ll Need
</b></p><ul><li><p>Extensive experience in Production Support, SRE, or DevOps within financial services or trading environments
</p></li><li><p>Strong technical expertise in Linux/Unix, SQL, scripting, and programming languages such as Python or Java
</p></li><li><p>Experience with monitoring, observability, and incident management tools, with a focus on platform reliability and performance
</p></li><li><p>Knowledge of APIs, messaging technologies, distributed systems, cloud platforms, containers (Docker/Kubernetes), and continuous integration/continuous deployment (or development) practices
</p></li><li><p>Understanding of trading systems and trade lifecycle concepts, combined with strong communication, stakeholder management, and collaborative problem-solving skills
</p></li></ul><p></p><p><b>Skills That Will Help You Excel
</b></p><ul><li><p>Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs
</p></li><li><p>Demonstrated ability to lead major incident response efforts, prioritize effectively under pressure, and drive issues through to resolution in a fast-paced trading environment
</p></li><li><p>Strong focus on continuous improvement, with the ability to identify automation opportunities, reduce operational toil, and improve platform reliability and resilience
</p></li></ul><p></p><p><b>Expectations
</b></p><p></p><p>It is the Bank&rsquo;s expectation that employees hired into this role will work in the Cary office in accordance with the Bank&rsquo;s hybrid working model.
</p><p></p><p>Deutsche Bank provides reasonable accommodation to candidates and employees with a substantiated need based on disability and/or religion.
</p><p></p><p>The salary range for this position in Cary is $100,000 to $153,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate&rsquo;s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
</p><p></p><p><b>\Deutsche Bank Benefits
</b></p><p>At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That&rsquo;s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
</p><p></p><p>Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life
</p><p></p><p>The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank&rsquo;s California Privacy Notice please email HR.Direct@DB.com .
</p><p></p><p><b>#LI-HYBRID
</b></p><p></p><p>We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
</p><p>Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
</p><p></p><p>We welcome applications from all people and promote a positive, fair and inclusive work environment.
</p><p></p><p>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank&rsquo;s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .</p></div><p></p>

Senior Production Support Engineer - Assistant Vice President

TALENTMATE

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as an
 <strong>
  IT Senior Operations &amp; Support Engineer - Middleware support.
  <br/>
  <br/>
 </strong>
 As an
 <strong>
  IT Senior Operations &amp; Support Engineer - Middleware support
 </strong>
 you will analyse, support, and resolve complex incidents raised both internally and externally, and recommend solutions to reduce the number of recurring incidents to the technical team. Proactively monitor, identify, and highlight incidents and risks to ensure that IT Service Operations remain within the agreed service levels and minimize the adverse impact on business operations.
 <br/>
 <br/>
 <strong>
  In This Role, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Address customer issues and resolve Level 1 and Level 2 incidents for the Emirates Group Systems, ensuring minimal downtime and in line with the specific qualitative or quantitative targets and Key Performance Indicators(KPIs).
  </li>
  <li>
   Collaborate with internal teams and external vendors to diagnose and resolve technical issues efficiently.
  </li>
  <li>
   Utilise IT Service Management (ITSM) tools such as ServiceNow, Zendesk, or similar platforms to manage incidents, problems, assets, and change processes effectively.
  </li>
  <li>
   Perform root cause analysis of the reported incidents and recurring technical issues, conduct performance assessments and recommend improvements to enhance the system reliability. Contribute to the automation of the root cause analysis and incident response tools to improve response time and operational efficiency.
  </li>
  <li>
   Drive continuous improvement by proactively identifying and highlighting issues and risks that may impact the services provided by EGIT. Utilise observability platforms to monitor system performance and anomalies.
  </li>
  <li>
   Implement and support ITIL-based incidents, issues and change management processes while ensuring compliance with company cybersecurity, data protection, company policies, and industry regulations and best practices.
  </li>
  <li>
   Assist in deploying, configuring, configuring and upgrading IT systems to ensure optimal performance.
  </li>
  <li>
   Partake in a 24/7 on-call rotation, acting as an escalation point for unresolved tickets and providing timely solutions.
  </li>
  <li>
   Develop and maintain technical documentation, create knowledge-base articles, carry out knowledge transfer sessions, and mentor junior engineers to encourage a culture of continuous learning and knowledge sharing.
  </li>
  <li>
   Manage multiple priorities effectively by applying strong communication, analytical, and problem-solving skills to ensure timely and efficient service delivery.
   <br/>
   <br/>
  </li>
 </ul>
 Qualification
 <br/>
 <br/>
 <strong>
  To be considered for this role, you will must meet the below requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree or honours (12+3 or equivalent).
  </li>
  <li>
   2+ years of experience in Information Technology.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge/Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Integration product support experience in TIBCO, SOLACE, WebSphere MQ.
  </li>
  <li>
   Expertise in microservices, event-driven solutions, API Gateway products (e.g., APIGEE, KONG), cloud integration (IPaaS like SnapLogic), and data streaming platforms like Kafka and Solace.
  </li>
  <li>
   Practical hands-on experience with observability platforms like Splunk, Dynatrace, Zabbix, AppDynamics, Datadog, and cloud platforms such as AWS and Azure.
   <br/>
   <br/>
  </li>
 </ul>
 Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management. If you are passionate about delivering world-class IT services and fostering continuous improvement, we invite you to apply and contribute to the success of Emirates Group.
 <br/>
 <br/>
 Salary &amp; benefits
 <br/>
 <br/>
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.
 <br/>
 <br/>
 Job Details
 <br/>
 <br/>
 Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.emirates.com Job Function: Information Technology (IT) Company Industry/
 <br/>
 <br/>
 Sector: Other
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 <br/>
 <br/>
 Report
 <br/>
 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


IT Senior Operations And Support Engineer - Middleware Support

ALSTOM

<div><p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p>
<p>
Could you be the full-time <b>Requirements and Configuration Senior Engineer</b> in Cairo we&rsquo;re looking for?</p><p><b><br>
Your future role</b></p>
<p>
Take on a new challenge and apply your Requirements and Configuration expertise in a new cutting-edge field. You&rsquo;ll work alongside passionate, motivated and dedicated teammates.</p>
<p>
you will support the process spanning for the entire life cycle of one or many products and projects. The purpose of the role is to ensure completeness and correctness of the project configuration, requirements and change Management. Ensure Configuration is formalized and adequate at any time to deliver the configuration and change documentation to the stakeholders (customer, supplier, partners or project).</p>
<p>
You&rsquo;ll specifically take care of delivering Turnkey project, making sure it aligns with contractual requirements and customer expectations.
</p><p><b>We&rsquo;ll look to you to:
</b></p><ul><li>Ensure the Configuration &amp; Change Management process application</li>
<li>Define the roles, strategies and methods to apply for a full reference of changes as well as consistency and transparency of production processes in order to reduce the risks due to any gap compared to a beginning product/project/process;</li>
<li>Ensure that the Conf. Mgt stands over the Change Management process all through the product/project life cycle and records every useful information in a database for the Return of Experience (REX); for terms of use Ensure and provide KPIs periodically.</li>
<li>Ensure to the customer the change implementation during retrofit activity in order to the Configuration Level Plan.</li>
<li>Describe the activities in the requirements engineering process which are concerned with discovering requirements and analyzing requirements for incompleteness, inconsistency, relevance and practicality, as well as negotiating the final requirements for the system.</li>
</ul>
<p><b>All about you</b></p>
<p>
We value passion and attitude over experience. That&rsquo;s why we don&rsquo;t expect you to have every single skill. Instead, we&rsquo;ve listed some that we think will help you succeed and grow in this role:
</p><ul><li>BSc Degree in Engineering.</li>
<li>4-6 years of Total Experience, 2-3 years of experience in a similar role/tendering</li>
<li>Project management background level depending on the complexity of the Project/Program,quality assurance or working experience in Configuration and Change Management/Requirements is desirable.</li>
<li>Basic understanding of project engineering practices, including requirements, design, implementation and verification, code reviews and static analysis, testing (unit, sub-system)</li>
<li>Ability to communicate with all actors involved to produce efficient CCB preparation</li>
<li>Desired competences: Communication, Driven for results, customer oriented, team player, influencing others, people accountable.</li>
<li>Knowledge of following tools is an asset : ClearQuest,AEC,DOORS , DNG, EWM</li>
</ul>
<p><b>Things you&rsquo;ll enjoy</b> Join us on a life-long transformative journey &ndash; the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You&rsquo;ll also:</p>
<ul>
<li><p>Enjoy stability, challenges, and a long-term career free from boring daily routines.</p>
</li>
<li><p>Work with new security standards for rail signalling.</p>
</li>
<li><p>Collaborate with transverse teams and helpful colleagues.</p>
</li>
<li><p>Contribute to innovative projects.</p>
</li>
<li><p>Utilise our flexible and inclusive working environment.</p>
</li>
<li><p>Steer your career in whatever direction you choose across functions and countries.</p>
</li>
<li><p>Benefit from our investment in your development through award-winning learning programs.</p>
</li>
<li><p>Progress towards leadership or technical specialist roles, depending on your career aspirations.</p>
</li>
<li><p>Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).</p>
</li>
</ul><p>You don&rsquo;t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you&rsquo;ll be proud. If you&rsquo;re up for the challenge, we&rsquo;d love to hear from you!</p>
<p><b>
Important to note</b></p>
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As a global business, we&rsquo;re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We&rsquo;re committed to creating an inclusive workplace for everyone.</p><br>
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<b>Job Segment: </b>Project Manager, Change Management, Quality Assurance, Database, Technology, Management</p></div>

Requirements and Configuration Senior Engineer

Google

<div>This posting is for a new vacancy.<div></div><div><br>
Google utilizes AI tools to assist in assessing candidates in our hiring processes.</div><br>
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: <b>Waterloo, ON, Canada; Austin, TX, USA; Sunnyvale, CA, USA</b>.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.</li>
<li>6 years of experience in troubleshooting and advocating for customers' needs, triaging technical issues, or software development.</li>
<li>Experience writing, reading, and debugging code in Java, C, C++, Python, or Go.</li>
<li>Experience working with distributed systems, distributed systems solutions, or design patterns.<br>
</li>
<li>Experience with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).</li>
Ability to communicate in Mandarin fluently to support customer relationships.<br>
<li>
</li></ul><br>
<h3 class="jobSectionHeader"><b>Preferred qualifications:</b></h3><ul>
<li>Experience working with public cloud services and infrastructure (e.g., Google Cloud Platform).</li>
<li>Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.</li>
<li>Experience developing developer tools (e.g., automation, testing, and debugging).</li>
<li>Experience in crisis response/escalation management across multiple teams with the ability to influence momentum of incident response for critical customer issues.</li>
<li>Knowledge of networking fundamentals (e.g., load balancing, cloud storage, peering, TCP/IP, etc.).</li>
<li>Understanding of Linux/Unix systems at system/network administrator level.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
The Google Cloud Platform team helps customers transform and build what's next for their business &mdash; all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers &mdash; developers, small and large businesses, educational institutions and government agencies &mdash; see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.</p>
In this role, you will own our large and important customer issues in addition to proactively helping improve customer experiences. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will provide a high-touch, dedicated service to our most critical customers with difficult environments, aiming to anticipate their needs, optimize product performance, and enable customer success across difficult environments. You will focus on proactive solutions and customer-centric supportability helps avoid issues, build customer trust, and enable customers' continuous growth and long-term success on Google Cloud Platform (GCP). You will troubleshoot technical problems for customers through debugging, networking, system administration, updating documentation, and coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes, and documentation.Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
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<br>
US: $152000 - $221000 (USD) + 15% bonus target + equity + benefits<br>
Canada: $170000 - $174000 (CAD) + 15% bonus target + equity + benefits<br>
<br>
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Work with customers on production deployments to resolve issues and achieve product readiness and availability. Triage and manage technical escalations, including platform outages, technical issues, and executive concerns.</li>
<li>Develop an in-depth understanding of Google Cloud's product technology and architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and diagnosis.</li>
<li>Act as consultant and subject matter expert for internal stakeholders in software development, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.</li>
<li>Understand customer issues and advocate for their needs with internal teams, including product and software teams, to find ways to improve the product and drive production.</li>
<li>Work as part of a team that globally ensures 24-hour customer support.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Gainwell Technologies LLC

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Senior Customer Support - Montgomery, AL (Onsite)
</b></h1></div></div></div></div><div><div><div><div>Date: Jul 29, 2026
</div></div></div></div><div><div><div><div>Location:
<p>Montgomery, AL, US, 36117-6008
</p></div></div></div></div><div><div><div><div>Req ID: 37113
</div></div></div></div><div><div><div><div>Work Mode: Full-Time onsite (5+ days per week)
</div></div></div></div><div></div><div><div><div><div><p>Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.</p><br>
<p></p><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
</div><div><p>As a <b>Senior Customer Support - Montgomery, AL (Onsite)</b> at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve &mdash; a community&rsquo;s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare&rsquo;s biggest challenges. Here are the details on this position.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your role in our mission</b></h2>
</div><div><p>This is an important position in Gainwell&rsquo;s commitment to helping clients deliver better health and human services outcomes.</p>
<ul><li>Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed</li>
<li>Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved</li>
<li>Adhere to the client&rsquo;s SLAs and consistently meet production targets</li>
<li>Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes</li>
<li>Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>What we're looking for</b></h2>
</div><div><ul><li>2 or more years of customer service experience in any industry</li>
<li>Knowledge of basic help desk software, computer software and Microsoft Office applications</li>
<li>Strong problem-solving skills to bring inquiries to effective resolution</li>
<li>Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally</li>
<li>Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>What you should expect in this role</b></h2>
</div><div><p>This is an onsite position in Montgomery, AL.</p>
<ul><li>As part of the application process for this position, you will be required to complete an assessment in order to proceed further.</li>
<li>Video cameras must be used during all interviews, as well as during the initial week of orientation.</li>
</ul><p><b>Employee Benefits &amp; Perks:</b></p>
<ul><li>Health benefits (medical, dental, and vision) begin on Day 1 of employment.</li>
<li>401(k) with company match and additional benefits become available within the first few months.</li>
<li>Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.</li>
<li>Career growth and advancement opportunities are encouraged and supported.</li>
<li>A company-provided computer is supplied for work use.</li><br>
 </ul><p><br>
The deadline to submit applications for this posting is August 24, 2026.</p>
 <p>#LI-ONSITE #LI-PP1 #LI-CM1</p><br>
</div></div></div><p></p><p>The pay range for this position is $27,200.00 - $38,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.</p><br>
<p></p><p>We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.</p><br>
<p></p><p><i>Gainwell Technologies </i><i>is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. </i><i>Gainwell Technologies defines &ldquo;wages&rdquo; and &ldquo;wage rates&rdquo; to include &ldquo;all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.</i></p></div></div></div></div></div><p></p>

Senior Customer Support - Montgomery, AL (Onsite)

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