senior technical support engineer

Clean Air Task Force

<div>Position: Senior Technical Support Engineer
Reports to: IT Manager
Location: Remote, U.S.
Type: Full-time, exempt
ABOUT CATF
Clean Air Task Force (CATF) is a nonprofit organization working to safeguard against the worst impacts of climate change by catalyzing the rapid global development and deployment of low-carbon energy and other climate-protecting technologies. This is accomplished through research and analysis, public advocacy leadership, and partnership with the private sector. CATF is highly respected for its deep expertise and research on energy and industrial systems and potential strategies, technologies, and policies that can radically shrink their impact on the planet's atmosphere. Our team of experts and advocates (and global network of subject matter experts and civil society partners) put this research and knowledge into action by designing and enacting public policies that drive toward zero-emissions. We also support policies and work directly with private industry to innovate in technology to make the path to zero emissions swift and affordable. CATF has offices in Boston, Washington D.C., and Brussels, with staff working virtually around the world.
ROLE
We are seeking an experienced Senior Technical Support Engineer to serve as a trusted escalation point for staff technology issues and to take ownership of complex support and Microsoft 365&ndash;related work. In this role, you will independently triage, investigate, and resolve issues affecting end users, while making thoughtful, production-impacting changes across our IT environment.
This position works directly with staff and leadership to deliver high-quality, timely support for users with limited availability, while also contributing to ongoing improvements in systems, processes, and documentation. The ideal candidate is comfortable balancing day-to-day support responsibilities with deeper technical problem-solving and project-based work. This role is well-suited for someone who enjoys owning problems end-to-end and improving how IT services are delivered over time.
Key Functions and Responsibilities:
<ul><li>Providing rapid, high-quality support for end users using remote assistance tools, serving as an escalation point for complex or time-sensitive issues.</li><li>
Independently triaging, investigating, and resolving technical issues while documenting findings, actions taken, and outcomes in the ticketing system.</li><li>
Creating and maintaining internal and user-facing documentation to improve support efficiency, consistency, and self-service.</li><li>
Training staff on supported platforms and systems, with a focus on effective and secure use of Microsoft 365 tools.</li><li>
Contributing to project-related work across Microsoft 365 \</li><li>
and other cloud environments, including implementation, testing, and process improvements.</li><li>
Supporting staff onboarding, software installation, and endpoint-related tasks, and determining when issues require repair, replacement, or escalation to vendors.</li><li>
Other duties as assigned.</li></ul>
Skills/Qualifications:
Education/Background
<ul><li>5-10 years of advanced-level, tier 2/3 IT support experience in an M365, Windows, &amp; Mac environment.</li><li>
Associate or bachelor's degree in computer science, information technology, or related field.</li><li>
Current and verifiable technical certifications such as Microsoft 365 Certified Endpoint Administrator Associate, Administrator Expert, or Security Operations Analyst Associate, CompTia A+, Security+, or similar.
</li></ul>Skills
<ul><li>Excellent interpersonal and communication skills, with the ability to work effectively with highly functional users and leadership</li><li>
Expert troubleshooting skills, including root cause analysis, research, testing, and resolution of complex technical issues</li><li>
Strong analytical, diagnostic, and problem-solving skills with a high level of attention to detail</li><li>
Demonstrated ability to independently manage a support ticket queue, including timely responses, thorough investigation, documentation, follow-through, and resolution without escalation unless necessary</li><li>
Strong understanding of Microsoft 365 administration and how tenant-level changes impact users, security, and organizational workflows</li><li>
Ability to design and support secure collaboration with external partners using Microsoft 365, including sharing controls, permissions, and best-practice tool selection</li><li>
Expert knowledge of Windows and macOS hardware and operating systems</li><li>
Ability to troubleshoot and support virtual and physical meetings</li><li>
Experience using ticketing systems for issue tracking and documentation</li><li>
Ability to research unfamiliar issues, learn new SaaS platforms, and apply solutions methodically while minimizing risk</li><li>
Ability to assess, investigate, and determine whether messages are spam, phishing, or malicious, using technical indicators, user context, and security best practices.</li></ul>
Experience
<ul><li>This role requires hands-on experience independently administering a Microsoft 365 tenant, including making production changes that impact users across Exchange, Teams, SharePoint, identity, and device management.</li><li>
Experience designing or improving Microsoft 365 operational practices, such as onboarding/offboarding workflows, permission models, documentation standards, or support processes.</li><li>
Hands-on experience administering Microsoft 365, including user onboarding and offboarding, license assignment, group management, role-based access, and day-to-day administration across Microsoft 365 Admin Center and related portals</li><li>
Experience administering and troubleshooting Exchange Online, including mail flow diagnostics (mail traces, transport rules), shared mailboxes, calendaring issues, permissions, and mail routing concepts</li><li>
Experience with Microsoft Teams, including standard, private, and shared channels; chat v.s. channel use cases; external collaboration; and troubleshooting Teams-related issues</li><li>
Strong SharePoint Online experience, including permissions models, external sharing, site vs OneDrive use cases, storage management, and building and maintaining SharePoint pages and sites</li><li>
Experience working with Entra ID (Azure AD), including identity, access, and group management concepts</li><li>
Expert-level experience supporting end users on Windows 11, macOS (MacBooks), iOS, and Android devices</li><li>
Experience working with MDM platforms such as Intune and JAMF for device management and troubleshooting</li><li>
Experience with remediation of cybersecurity-related issues affecting end users and endpoints</li><li>
Solid understanding of IP networking, wireless communication, and printer configuration and troubleshooting</li><li>
Experience investigating suspected spam and phishing emails, including analyzing message headers, reviewing mail flow, validating sender authenticity, and determining appropriate remediation or user guidance.</li></ul>
Other
<ul><li>Experience with CrowdStrike Falcon MDR</li><li>
High level of autonomy</li><li>
High level of attention to detail</li><li>
Consistent follow-through and a commitment to high-quality work</li><li>
Ability to learn and administer new SaaS</li><li>
Passion for CATF's mission</li></ul>
COMPENSATION AND LOCATION:
This is a full-time, remote position, with location flexible within the United States. CATF offers an excellent benefits package (details available on our careers page (https://www.catf.us/careers/)) and an annual salary range of $85,000 - $105,000, depending on experience.
CATF provides equal employment opportunities.</div>

Senior Technical Support Engineer

Intertec Systems

<div><div><div><div><div>Technical Support</div></div><div><div>
Dubai</div></div><div><div>
Permanent</div></div></div></div>
<div>
Job Title: Senior Technical Support Engineer Microsoft 365 Office
Job Purpose:
The Office 365 L3 Engineer is a senior technical resource responsible for architecting, administering, and optimizing Microsoft 365 services, including Exchange Online, Exchange On‑Premises, Teams, SharePoint, OneDrive, Intune, and Azure Active Directory. The role provides Tier‑3 escalation support, leads complex troubleshooting, drives modernization initiatives, leads migrations, and ensures secure, resilient, and high‑performing hybrid email environments. This position acts as a technical SME (Subject Matter Expert) and works closely with architecture, security, and operations teams to design and implement enterprise‑grade M365 solutions.
Qualification: Graduation
Certification: Microsoft Certifications (MS‑102: Microsoft 365 Administrator, MS‑700: Teams Administrator Associate, AZ‑104: Azure Administrator ,Exchange Server certification (legacy))
Experience: 8 &ndash; 10 Years
Reponsibilities:
Advanced Office 365 &amp; Exchange Administration
<ul><li>Architect, configure, and support end‑to‑end administration of Office 365 services.
</li><li>Manage and optimize hybrid Exchange environments (Exchange Online + Exchange Server 2013/2016/2019).
</li><li>Oversee hybrid connectivity including Hybrid Configuration Wizard (HCW), OAuth, connectors, federation, and mail flow.
</li><li>Perform advanced troubleshooting across all M365 workloads.
</li><li>Lead O365 service configuration including:</li></ul><ul><li>
Mail flow &amp; transport routing
</li><li>Mobile device management via Intune
</li><li>SharePoint/OneDrive governance
</li><li>Teams collaboration &amp; telephony features
</li><li>Azure AD identity and access management
</li></ul>L3 Escalations &amp; Complex Issue Resolution
Handle top‑tier escalations across:
<ul><li>Exchange On‑Prem mail queues, transport pipelines, DAG replication, and database issues.
</li><li>Outlook/Autodiscover modern authentication issues.
</li><li>Hybrid mail flow breakdowns and OAuth trust failures.
</li><li>M365 identity issues: SSO, MFA, AAD Connect, Sync errors, Conditional Access.
</li><li>Advanced Teams issues (policy conflicts, call flow, SBC integration).
</li><li>SharePoint Online structural and permission escalations.
</li><li>OneDrive sync, large‑scale permission restorations &amp; data recoveries.
</li><li>Perform deep diagnostic analysis using:</li></ul><ul><li>
Message Trace, MFCMAPI, EXRCA tests
</li><li>Azure AD Sign‑in logs
</li><li>Network traces (Fiddler/Wireshark)
</li><li>DIG, Nslookup for DNS issues
</li></ul>Monitoring, Optimization &amp; Problem Management
<ul><li>Proactively monitor Office 365 and Exchange servers, message queues, and service health dashboards.
</li><li>Perform root cause analysis (RCA) and provide long‑term remediation plans.
</li><li>Optimize hybrid configurations, connectors, and performance bottlenecks.
</li><li>Automate routine tasks and monitoring using PowerShell scripting.
</li></ul>Security, Governance &amp; Compliance Leadership
Drive implementation of advanced M365 security measures:
<ul><li>Conditional Access &amp; Identity Protection
</li><li>Microsoft Defender for Office 365 (Safe Links, Safe Attachments)
</li><li>DKIM, DMARC, SPF &amp; advanced email authentication
</li><li>DLP, retention labels, retention policies &amp; eDiscovery
</li><li>Exchange Online Protection (EOP) &amp; anti‑spam tuning
</li><li>Audit log review and compliance reporting
</li></ul>Ensure alignment with industry compliance (ISO, NIST, GDPR, etc.).
Migrations, Upgrades &amp; Enterprise Projects
<ul><li>Lead full‑scale migrations:</li></ul>
Exchange On‑Prem<ul><li> Exchange Online (hybrid, staged, cutover)
</li><li>Tenant‑to‑Tenant migrations
</li><li>Legacy system modernization (Lotus Notes, older Exchange versions)
</li><li>Drive Teams adoption, telephony integrations, and governance.
</li><li>Participate in architecture and roadmap planning with leadership.
</li><li>Coordinate with other teams on cross‑platform integrations.
</li></ul>Technical Leadership &amp; Documentation
<ul><li>Mentor L1/L2 teams; serve as the technical SME.
</li><li>Conduct knowledge transfer sessions and build runbooks.
</li><li>Create architecture diagrams, SOPs, and configuration baselines.
</li><li>Review and approve change requests as a senior authority.</li></ul>
Mandatory:<ul><li>
Deep expertise in:</li></ul><ul><li>
Exchange Server (2013/2016/2019)
</li><li>Exchange Online
</li><li>Hybrid topologies &amp; coexistence
</li><li>Mail flow, transport logs, connectors
</li><li>Azure Active Directory &amp; identity management
</li><li>Modern authentication, OAuth, SSO
</li><li>Advanced PowerShell proficiency (Exchange Online, MS Graph).
</li><li>Strong troubleshooting experience across:</li></ul><ul><li>
Teams &amp; Teams Voice
</li><li>SharePoint Online &amp; OneDrive
</li><li>Intune &amp; MDM/MAM
</li><li>AAD Connect (sync issues, identity conflicts)
</li><li>Extensive experience managing backups &amp; recovery tools.
</li><li>Strong understanding of network concepts, DNS, email security.
</li><li>Experience coordinating large‑scale migrations and enterprise projects.
</li><li>Solid grasp of ITIL principles (Incident, Change, Problem).
</li><li>Strong troubleshooting skills for hybrid and cloud-based M365 systems.
</li><li>Familiarity with ITIL processes (Incident, Change, Problem management).
</li><li>Excellent communication and documentation skills.</li></ul></div></div>

Senior Technical Support Engineer: Microsoft 365

Al Sakr Trading & Manufacturing

Location: 10th of Ramadan City, EgyptCompany: Al Sakr Online (www.alsakronline.com)Salary: 12,000 &ndash; 15,000 EGP (Negotiable based on experience)Al Sakr Online is a specialized industrial automation e-commerce and technology platform serving the Egyptian and Middle Eastern markets. Based in the 10th of Ramadan industrial hub, the company bridges the gap between global industrial brands and local engineering needs.The company is currently evolving into an Autonomous Industrial Brokerage Platform, leveraging a sophisticated network of AI agents to streamline sourcing, logistics, and procurement for high-demand components like sensors, PLCs, and drive systems.Core Focus Areas<ul><li>Digital Marketplace: Managing a massive, technically accurate catalog of over 500,000 industrial items from global leaders such as Siemens, Schneider Electric, SICK, and Kempston Controls.</li><li>Engineering Community: Empowering local professionals through the Al Sakr Affiliate Program, which incentivizes Egyptian engineers to integrate premium automation brands into their local projects.</li><li>Technical Excellence: Providing expert-level UI/UX and technical support, ensuring that complex industrial data is accessible and actionable for procurement managers and site engineers alike.</li><li>Innovative Sourcing: Utilizing on-premise AI and RAG (Retrieval-Augmented Generation) workflows to provide localized, private, and rapid responses to industrial inquiries and supply chain challenges.</li></ul>With a strong presence in Egypt's major industrial zones, Al Sakr Online is dedicated to modernizing how the region sources and implements automation technology.Job PurposeAs a Senior Technical Sales &amp; Support Engineer, you will bridge the gap between complex industrial automation solutions and customer needs. You will be responsible for driving revenue growth through technical expertise, managing high-level client relationships, and providing top-tier support for our portfolio of industrial brands.Key Duties &amp; ResponsibilitiesTechnical Sales &amp; Business Development<ul><li>Identify and develop new business opportunities within the 10th of Ramadan industrial zone and beyond, targeting factories and engineering firms.</li><li>Conduct technical presentations and live demonstrations of automation products (PLCs, HMIs, Sensors, VFDs, etc.) to prospective clients.</li><li>Analyze customer requirements to provide accurate technical offers, selecting the most cost-effective and efficient components for their specific applications.</li><li>Negotiate and close sales deals, ensuring alignment with company profit margins and growth targets.</li></ul>Technical Support &amp; Consulting<ul><li>Provide expert pre-sales consultancy, assisting customers in the design phase of their automation projects.</li><li>Deliver post-sales technical assistance, including troubleshooting hardware/software issues and guiding clients through installation or configuration.</li><li>Develop technical documentation, manuals, and localized &quot;How-to&quot; guides for the Al Sakr Online platform to add value for digital customers.</li><li>Liaise with international brand suppliers to stay updated on the latest firmware, product launches, and technical patches.</li></ul>Strategic &amp; Senior Responsibilities<ul><li>Manage the full sales cycle for key accounts, ensuring long-term partnership retention and satisfaction.</li><li>Collaborate with the e-commerce team to ensure technical specifications on www.alsakronline.com are accurate and optimized for professional buyers.</li><li>Mentor junior engineers and sales staff on technical best practices and effective communication strategies.</li><li>Monitor market trends and competitor pricing within the Egyptian industrial sector to provide feedback for procurement and marketing strategies.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s Degree in Electrical, Mechatronics, or Electronics Engineering.</li><li>Experience: 3+ years of proven experience in Sales and Technical Support specifically within the Industrial Automation sector.</li><li>Skills: Deep knowledge of major automation brands, excellent negotiation skills, and proficiency in English (technical and conversational).</li><li>Location: Ability to commute to or reside near 10th of Ramadan City.</li></ul>Pay: E&pound;12,000.00 - E&pound;16,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales &amp; Technical: 2 years (Required)</li></ul>Location:<ul><li>10th of Ramadan City (Required)</li></ul>Work Location: Remote

Senior Technical Sales & Support Engineer (Industrial Automation)

Building Co. (BEST) L.L.C

Company: BUILDING CO. (BEST) L.L.CJob Title: Senior Technical EngineerJob Summary: BUILDING CO. (BEST) L.L.C is seeking a highly skilled Senior Technical Engineer to support construction projects by providing technical expertise, reviewing designs, and ensuring compliance with project specifications and standards.Key Responsibilities:<ul><li>Review and interpret engineering drawings and specifications</li><li>Provide technical support to project and site teams</li><li>Coordinate with consultants, subcontractors, and suppliers</li><li>Prepare and review shop drawings, method statements, and technical submittals</li><li>Ensure compliance with project requirements and industry standards</li><li>Resolve technical issues and support project execution</li><li>Monitor project progress and report technical concerns</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Civil Engineering</li><li>7&ndash;10 years of experience in construction/technical engineering</li><li>Strong knowledge of construction drawings and technical documentation</li><li>Experience with shop drawings and submittals</li><li>Excellent communication and coordination skills</li></ul>Application Question(s):<ul><li>Expected Salary </li></ul>Experience:<ul><li>Technical : 8 years (Preferred)</li></ul>Work Location: In person

Senior Technical Engineer

The Second Construction Co. LTD of China Construction Third Engineering Bureau （Dubai Branch）

Job DescriptionSenior Technical Engineer&ndash; Fit-Out PurposeThe Senior Technical Engineer&ndash; Fit-Out is responsible for providing technical leadership, coordinating design efforts, and ensuring the constructability of interior fit-out projects.This role involves ensuring that all drawings, specifications, materials, and details are properly coordinated, compliant with regulations, and feasible within the project's constraints.Responsibilities<ul><li>Manage and coordinate shop drawings and technical submissions for fit-out works.</li><li>Review architectural, interior design, MEP, and specialist drawings for coordination and constructability.</li><li>Oversee the preparation of shop drawings, material submittals, and prototypes, ensuring timely approvals.</li><li>Propose value engineering solutions while identifying construction risks and recommending mitigations.</li><li>Optimize details for cost, time, and quality efficiency, while liaising with clients and consultants for technical approvals.</li><li>Ensure compliance with local authority and fire/life safety requirements.</li><li>Provide technical guidance to site teams, resolve RFIs and discrepancies, and prepare weekly reports and logs.</li><li>Address high-level site conflicts regarding material installation and MEP integration.</li><li>Support quality control during execution, ensure completeness of technical documentation, and assist in project handover.</li><li>Lead snagging and handover processes with extreme attention to detail.</li></ul>&middot; Assist with project handover and address any technical issues during the defects liability period (DLP).&middot; Support authority inspections when technical input is necessary.Skills &middot; Bachelor&rsquo;s degree in Civil Engineering, Architecture, or Interior Design.<ul><li>Mandatory 10- 15 years of extensive background experience in a reputable role in a Fit-out / Contracting company (as a Senior Architect, Project Lead)</li></ul>&middot; Strong experience in the UAE working on consultant-led, fast-track projects.<ul><li>Proven track record of delivering luxury/high-end residential, hospitality, or commercial projects.</li></ul>Those are aleady inside the UAE and ready to join immediately only those candidates need to apply.Please read the job description carefully before applying for the job.<ul><li>Experience in Hotel, high-rise, or large-scale building projects, Luxury Hospitality (preferred).</li></ul>Added Advantages, if you have below Technical Skills and Knowledge, Experience.Primavera P6, AutoCAD, Revit, and Navisworks, MS Project.Strong understanding of FIDIC or similar contract frameworks.Send your Updated CV with Photo.What is your current Salary? What is your notice period? Are you in Dubai currently? Can you join immediately? What is your visa status currently?Send your CV toRECRUITMENT AT CSCEC32 DOT AEJob Type: Full-timePay: AED20,000.00 - AED25,000.00 per monthApplication Question(s):<ul><li>If selected, how soon would you be able to join?</li></ul>Experience:<ul><li>HR in Dubai: 2 years (Preferred)</li></ul>Work Location: In person

McDermott

<div>Job Overview:
The Senior Construction Support Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Construction Support (Eng) -related problems and will work independently with minimal guidance. The Senior Construction Support Engineer may be responsible for leading functional teams or projects and is regarded as a specialist in Construction Support (Eng). As such, they must have in-depth expertise in Construction Support (Eng) as well as broad knowledge of the Construction Support (Eng) discipline within the Engineering function.</div>
 <div><div>Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.</div></div>
 <div>Key Tasks and Responsibilities:
<ul><li>Perform conceptual, FEED, Studies, and detailed analyses and design as per design basis, project specifications, design codes, and standards
</li><li>Direct Engineering team as a Project Coordinator on small projects
</li><li>Apply knowledge and skills to a wide range of standard and nonstandard situations
</li><li>Prepare clear and accurate detailed design calculations and analyses including design reports and procedures
</li><li>Manage own time to meet agreed deadlines and budgets and develop plans for short-term work activities in own area
</li><li>Clearly communicate and explain complex issues and work to establish understanding
</li><li>Be fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues
</li><li>Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates Provide similar support for Variation Orders
</li><li>Interface with all disciplines to develop clash-free designs
</li><li>Interface with other departments to obtain input for discipline designs and drawings
</li><li>Maintain close cooperation with other engineering disciplines, Planning, Fabrication, Marine, and Project Management Teams, as required
</li><li>Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to Discipline Lead Engineer and Discipline Manager
</li><li>Assist in the preparation of estimates for bid proposals, including technical query reviews, execution statements, and manhour estimates
</li><li>Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements
</li><li>Prepare Discipline engineering design basis, philosophies, and technical specifications, as required
</li><li>Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity
</li><li>Attend project review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required
</li><li>Provide technical direction and review of Designers producing products related to Construction/Installation Support Engineering
</li><li>Prepare and review design reports and procedures
</li><li>Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables
</li><li>When assigned, assist procurement personnel in producing Discipline equipment, materials, and services; ensuring that work produced complies with customer objectives and procedures Procurement assistance includes preparing and reviewing requisitions, evaluating technical quotations and preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by Discipline Lead Engineer
</li><li>Check engineering performed by others within the Discipline
</li><li>Perform design verification through single-discipline check/inter-discipline check (IDC)
</li><li>Provide technical support to all fabrication queries, including identifying defect/rectification requirements
</li><li>Keep the Lead engineer apprised of all activities and concerns, technical, budgetary, and manpower related
</li><li>Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity
</li><li>Participate in internal, Customer, and third-party technical audits on engineering deliverables and vendor documents
</li><li>Assist Lead engineer with responses to Customers and other agencies (such as certifying authorities, auditors, third parties, etc.) on their review and approval
</li><li>Capture lessons learned and enter into MDR&rsquo;s Lessons Learned system
</li><li>Act as a resource for colleagues with less experience
</li><li>Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, design calculations, software, requisitions, technical bid evaluations, technical queries, etc.
</li><li>Be aware of costs related to own work and of the discipline
</li><li>In FabCSE, perform/review designs, analyses, evaluations, calculations, and procedures such as:
<ul><li>Erection sequences for jackets, topsides, and other structures
</li><li>Loadout procedures and guidance during the operations
</li><li>Construction lift analyses and procedures for activities such as floatover, stackings roll-ups, etc.
</li><li>Weighing procedures
</li><li>Design and detailing of miscellaneous fabrication yard items
</li><li>Crane arrangements and rigging arrangements
</li><li>Trailer arrangements/operations, including drawings and procedures
</li></ul></li><li>Assist the Lead Engineer in coordinating critical operations pre-activity meetings and attend yard critical operations
</li><li>Additional skills (preferred, not mandatory) - perform/review Pipeline Installation Engineering designs, analyses, evaluations, calculations, and procedures for transportation and installation:
<ul><li>Submarine pipelines
</li><li>Risers
</li><li>Spools
</li><li>PLETS and manifolds
</li><li>Cables
 </li></ul></li></ul>Reports to:
 
Functional: Discipline Lead Engineer
 
Liaise With: All Engineering disciplines, Fabrication Group, Safety Dept, Document Control, Procurement Group, Project
 
Management Team, Subcontractors and Vendors, and Customers.
 
Supervises: Engineers</div>
 <div>Essential Qualifications and Education:
<ul><li>Bachelor&rsquo;s degree in Naval Architecture, Civil / Structural / Mechanical Engineering (Master&rsquo;s degree preferred)
</li><li>8-15 years of experience in oil and gas with a major contractor or consultant predominantly performing construction and installation design
</li><li>Strong working knowledge of many design techniques and analysis methods, and detailed knowledge of the content and application of standards codes and guidelines as applicable for onshore and offshore construction
</li>Preferably Registered Professional Engineer or member of a professional engineering society 
<li>
</li></ul>#LI-AL2</div>

Senior Construction Support Engineer

Xpendless Technology

Job Title: Senior ITSM Solutions EngineerWe are seeking an experienced Senior ITSM Solutions Engineer to join our team. In this role, you will lead the design, implementation, and support of IT Service Management solutions with a primary focus on Ivanti Service Manager. You will drive ITSM deployments for enterprise clients, owning the full solution lifecycle from requirements through to post-implementation support.Responsibilities<ul><li>Lead the translation of client requirements into robust ITSM solution designs.</li><li>Configure, customise, and deploy Ivanti ITSM platforms in alignment with industry best practices and client objectives.</li><li>Own the integration of ITSM solutions with existing IT infrastructure, including systems, networks, and applications.</li><li>Drive testing and quality assurance activities to ensure reliability and performance of delivered solutions.</li><li>Provide senior-level technical support and troubleshooting to enterprise clients during and after implementations.</li><li>Produce and maintain comprehensive documentation including system configurations, technical specifications, and user guides.</li><li>Act as a subject matter expert on Ivanti and ITSM trends, guiding clients and internal teams on best practices.</li></ul>Qualifications<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>7+ years of hands-on experience in ITSM implementation, system administration, or IT consulting roles.</li><li>Proven, deep experience with Ivanti Service Manager &mdash; this is mandatory.</li><li>Ivanti certifications are required or strongly preferred.</li><li>Strong knowledge of IT Service Management principles and ITIL practices.</li><li>ITIL Foundation v4 certification required; higher ITIL certifications are a plus.</li><li>Strong analytical, problem-solving, and client-facing communication skills.</li><li>Proven ability to work independently and lead delivery in cross-functional environments.</li></ul>Key Skills<ul><li>Ivanti Service Manager</li><li>IT Service Management (ITSM)</li><li>ITIL Foundation v4</li><li>Enterprise IT Integration</li><li>Technical Support &amp; Troubleshooting</li><li>Client Communication</li><li>Solution Design &amp; Documentation</li></ul>Location &mdash; Doha, Qatar (on-site)Employment type &mdash; Full-timeJob Type: Contract Contract length: 12 monthsPay: QAR20,000.00 - QAR25,000.00 per monthWork Location: In person

Senior ITSM Solutions Engineer

Search 10000+ Senior technical support engineer jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 senior technical support engineer jobs Near Me

Senior Technical Support Engineer

Senior Technical Support Engineer: Microsoft 365

Senior Technical Sales & Support Engineer (Industrial Automation)

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Senior Technical Engineer

Senior Construction Support Engineer

Senior ITSM Solutions Engineer