senior telecommunications consultant

Lumenci

<div>Lumenci is seeking a Telecom IP Consultant to support high-stakes patent litigation, IP strategy, and monetization initiatives for leading global law firms and technology companies. This role is ideal for experienced professionals with deep expertise in wireless communications, 3G/4G/LTE/5G network architectures, and 3GPP/ETSI standards, who are passionate about applying their technical knowledge in complex legal and business environments. 
 
About Lumenci 
Founded in 2018, Lumenci is a premier intellectual property consulting firm specializing in patent litigation, expert witness testimony, and patent monetization for leading corporations and global law firms operating across the software, telecommunications, semiconductors, and emerging technology sectors. 
 
A key part of Lumenci&rsquo;s model is the integration of deep technical expertise with litigation strategy. Our teams support high-stakes disputes by developing technical narratives, performing rigorous analysis, and partnering with world-class expert witnesses whose testimony shapes case outcomes in courts and arbitration forums worldwide. 
Headquartered in Austin, Texas, with offices in San Francisco, New York, and Gurugram, India, Lumenci delivers end-to-end support spanning technical analysis, expert strategy, valuation, and monetization execution. Our differentiated approach, which includes combining engineering depth, litigation experience, and operational rigor, has resulted in long-term partnerships with leading law firms and technology companies navigating complex IP disputes. Lumenci is backed by VSS Capital Partners (&ldquo;VSS&rdquo;) and Century Equity Partners (&ldquo;CEP&rdquo;). VSS is a private equity firm dedicated to investing in tech-enabled business services, healthcare, and education companies. Since 1987, VSS has managed eight private capital funds with aggregate committed capital of nearly $4 billion across 103 platform companies and over 600 add-on acquisitions. 
 
VSS&rsquo;s investment in Lumenci was from VSS Structured Capital IV, L.P. (&ldquo;VSS SC IV&rdquo;), a $530 million fund which had its final closing in December 2022. CEP is a private equity firm headquartered in Boston, MA, that partners with companies seeking investments to support growth or fund acquisitions, partial buyouts, or recapitalization opportunities. 
 
How We Work at Lumenci<ul><li>
Solve for the Customer: Lumenci is a customer-first company, focused on creating long-term relationships with our clients. Customers include internal employees and candidates who are part of the recruitment process.</li><li>
Quality, Ownership, and Accountability: We are passionate about results and take full ownership of our work. We are performance-oriented and driven by excellence.</li><li>
Collaboration: We encourage collaboration over competition, work in small teams, and believe that teams do better than individuals.</li><li>
Growth Mindset: We are adaptable to the changing requirements and needs of a dynamic high-growth company and encourage each other to take diverse initiatives and develop new competencies.</li></ul>
Role Type and Work Arrangement<ul><li>
Employment Type: Full-time, exempt</li><li>
Work Arrangement: Remote, US-based</li><li>
Location: Candidates may be located anywhere in the United States, subject to being legally authorized to work in the United States without sponsorship.</li><li>
This role may require approximately 40% domestic travel for client meetings, expert meetings, source code reviews, depositions/trials, and conferences.</li></ul>
Responsibilities and Duties:<ul><li>
Provide strategic technology consulting to law firms and corporate clients.</li><li>
Conduct in-depth patent portfolio analysis to identify strengths, weaknesses, and monetization opportunities.</li><li>
Advise on telecom technology trends, 3GPP/ETSI standards, and their implications on patents and IP rights.</li><li>
Collaborate with cross-functional teams and stakeholders to align patent strategy with business goals.</li></ul>
Telecom Industry Experience:
<ul><li>Demonstrate deep expertise in telecom network architectures, including 3G, 4G/LTE, and 5G.</li><li>
Strongly understand wireless communication protocols (L1, L2, L3) for Base Stations and User Equipment (UE).</li><li>
Expertise in Radio Access Network (RAN) air-interface technology such as OFDMA, SC-FDMA, etc.</li><li>
In-depth knowledge of 3GPP/ETSI standardization processes and their impact on telecom innovation.</li></ul>
Strategic Consulting and Leadership<ul><li>
Lead and mentor teams conducting in-depth technology research, analysis, and patent evaluation.</li><li>
Translate complex telecom concepts into clear, actionable insights for non-technical stakeholders (e.g., legal teams, executives, and investors).</li><li>
Provide strategic guidance to US-based clients, including industry experts, corporate counsel, CEOs, startup founders, and IP litigators.</li><li>
Showcase thought leadership through published research reports, industry blogs, and whitepapers on emerging telecom and IP trends.</li><li>
Foster cross-functional collaboration, working seamlessly with global, virtual, and in-person teams to align IP strategy with business goals.</li><li>
Cultivate and manage strategic relationships internally and externally, driving business impact and industry influence.</li></ul>
 Required Skills &amp; Competencies<ul><li>
Technical Expertise:</li><li>
Expert-level proficiency in wireless communication standards (3GPP, ETSI) and telecom architectures.</li><li>
Strong knowledge of protocol layers (L1/L2/L3) and base station operations.</li><li>
Experience in patent analysis, technical due diligence, and litigation support.</li><li>
Ability to identify patent infringement risks, licensing opportunities, and IP monetization strategies.</li><li>
Consulting &amp; Communication:</li><li>
Strong client management and stakeholder engagement skills.</li><li>
Ability to simplify highly technical telecom concepts to non-technical audiences.</li><li>
Proven experience advising executives, IP litigators, and corporate clients on telecom technology strategy.</li><li>
Excellent technical writing and verbal communication skills for reports, whitepapers, and legal documentation.</li><li>
Leadership &amp; Problem-Solving:</li><li>
Strategic thinker with a problem-solving mindset in high-stakes, time-sensitive projects.</li><li>
Demonstrated ability to mentor and lead junior team members.</li><li>
Self-starter with strong research and analytical skills to identify patent and business opportunities.</li></ul>
Education &amp; Experience
<ul><li>B.Tech/M.Tech in Computer Science, Electronics, Telecommunications, or Electrical Engineering from premier institutions.</li><li>
7+ years of experience in the Telecom/Cellular Technology industry, with expertise in wireless communication, telecom standards, and network implementation.</li><li>
Experience working in R&amp;D, product development, or IP consulting within telecom companies or law firms is a plus.</li><li>
Familiarity with patent litigation, licensing, and IP strategy is highly desirable.</li></ul>
Why you will love working for Lumenci:<ul><li>
Be Part of a Global Team: Joining Lumenci means joining a diverse and globally distributed team. You'll collaborate with talented individuals from different backgrounds and cultures, bringing unique perspectives to every project.</li><li>
Growth and Development Opportunities: At Lumenci, we believe in recognizing and rewarding merit. We offer opportunities for merit-based promotions, allowing you to advance your career based on your performance, contributions, and dedication. We are committed to supporting your professional growth and development, providing the resources and mentorship needed to excel in your role and take on new challenges.</li></ul> 

Benefits &amp; Total Rewards<ul><li>
Comprehensive Health &amp; Well-being: We offer robust medical, dental, and vision insurance options that include significant company contributions toward employee premiums to support the health of our &quot;Luminaries&quot; and their families.</li><li>
Retirement Strategy: Lumenci provides a 401(k) program with a competitive employer-matching contribution, enabling employees to build long-term financial security.</li><li>
Performance-Based Incentives: Our total cash compensation includes a variable pay component designed to reward both individual achievements (KRAs) and overall company success.</li><li>
Time Off &amp; Leaves: We prioritize work-life harmony through a balanced leave policy that includes accrued Paid Time Off (PTO), designated company holidays, and additional &quot;floating&quot; holidays for personal or cultural significance.</li><li>
Holistic Wellness Support: Beyond standard medical care, we provide dedicated Wellness Leave to address both physical health and emotional well-being, as well as paid leave for significant life events like bereavement and parental bonding.</li><li>
Culture of Autonomy &amp; Growth: Employees benefit from a flexible, remote-first work environment that favors autonomy and provides structured support for ongoing professional development and career advancement.</li></ul>
Compensation &amp; Pay Transparency<ul><li>
The expected total annual compensation range for this role is $115,000&ndash;$155,000 USD, which may include base compensation and other eligible incentive components.</li><li>
Actual compensation will depend on skills, experience, and work location. For candidates in jurisdictions that require pay range disclosures, Lumenci will provide a good‑faith compensation range for the candidate&rsquo;s location as part of the job posting or during the interview process, consistent with applicable law.</li></ul>
Salary History: In compliance with applicable laws, Lumenci does not request, require, or rely on an applicant&rsquo;s prior salary history when determining a starting salary or during any part of the hiring process. 
 
Equal Opportunity Employer: Lumenci is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 
 
Accommodation: If you require a reasonable accommodation to complete this application or participate in the interview process, please let your recruiter know. 
 
Employment Relationship: Nothing in this job description creates or is intended to create a contract of employment for any specific period of time. Employment with Lumenci, if offered, is on an at-will basis and may be terminated by either the employee or Lumenci at any time, with or without cause and with or without notice, subject to applicable law. 
<ul><li>
Must be legally authorized to work in the United States without sponsorship.</li></ul>
UyxCluGX7M</div>

Senior Consultant - Telecom

Infosys

<div>Senior Principal &ndash; Telecom Contact Center Transformation
 
Company: Infosys Consulting
 
Location: United States (multiple locations / client travel required)
 
Practice: Communications, Media &amp; Entertainment (CME) 
 
Infosys Consulting is seeking a Senior Principal specializing in Contact Center Transformation for Telecommunications clients to lead large-scale customer experience (CX) and service transformation programs for major telecom operators such as AT&amp;T, T-Mobile, Verizon, and global communications providers. 
 
This executive-level consulting role sits at the intersection of customer experience strategy, contact center technology modernization, AI-driven service automation, and telecom operations transformation. 
 
The Senior Principal will serve as a trusted advisor to telecom C-suite leaders (Chief Customer Officer, Chief Digital Officer, Head of Care, CIO) and lead complex consulting engagements that transform customer support operations across voice, digital channels, and AI-enabled service platforms. 
 
The role combines business strategy, consulting leadership, and technology transformation expertise, helping telecom providers modernize legacy call centers into omnichannel, AI-enabled customer engagement platforms. 
 
Key Responsibilities: 
Client Leadership &amp; Executive Advisory<ul><li>
Serve as a trusted advisor to telecom executives on customer care strategy, contact center modernization, and CX transformation.</li><li>
Lead executive workshops with customer care, digital, and IT leadership within telecom organizations.</li><li>
Shape strategic roadmaps for omnichannel contact centers and AI-enabled service operations.</li></ul> 

Consulting Engagement Leadership<ul><li>
Lead large-scale consulting engagements ($5M&ndash;$50M+) focused on telecom customer service transformation.</li><li>
Oversee multi-disciplinary consulting teams across strategy, operations, and technology implementation.</li><li>
Deliver transformation programs including:<ul><li>
Omnichannel contact center modernization</li><li>
AI-driven customer service automation</li><li>
Intelligent IVR and conversational AI deployment</li><li>
Workforce optimization and agent experience improvements</li><li>
Digital self-service platforms</li></ul></li></ul> 

Contact Center &amp; CX Transformation: Lead consulting initiatives across key domains: 
Contact Center Strategy<ul><li>
Customer care operating model transformation</li><li>
Service cost optimization</li><li>
Customer journey redesign</li><li>
Customer experience strategy</li></ul> 

Technology Transformation<ul><li>
Migration from legacy call center infrastructure to cloud contact center platforms</li><li>
Integration of digital channels including chat, SMS, social messaging, and video</li><li>
Deployment of AI virtual agents and intelligent routing</li></ul> 

AI &amp; Automation<ul><li>
Agentic AI deployment</li><li>
Conversational AI and chatbots</li><li>
Intelligent automation of service workflows</li><li>
Predictive analytics for customer service</li></ul> 

Telecom Industry Expertise 
Advise telecom clients on challenges specific to communications service providers including: 
High-volume service operations<ul><li>
Network-related customer issues</li><li>
BSS/OSS integrations</li><li>
Service activation and provisioning</li><li>
Billing and service management platforms</li><li>
Customer churn reduction</li></ul> 

Business Development &amp; Growth<ul><li>
Drive consulting revenue growth within telecom customer care transformation</li><li>
Build executive relationships with telecom operators</li><li>
Lead proposal development and large consulting pursuits</li><li>
Identify new opportunities across CX, AI, and digital service transformation.</li></ul> 

Thought Leadership<ul><li>
Develop telecom CX transformation frameworks</li><li>
Publish insights on AI-driven contact centers</li><li>
Represent Infosys Consulting in industry forums and telecom conferences</li></ul> 

Contact Center Technology Expertise: 
Strong familiarity with major contact center and CX platforms such as: 
 
Contact Center Platforms<ul><li>
Genesys</li><li>
NICE CXone</li><li>
Five9</li><li>
Amazon Connect</li><li>
Cisco Contact Center</li><li>
Avaya</li></ul> 

Customer Experience Platforms<ul><li>
Salesforce Service Cloud</li><li>
Adobe Experience Cloud</li><li>
Zendesk</li><li>
ServiceNow Customer Service Management</li></ul> 

AI &amp; Automation<ul><li>
Conversational AI platforms</li><li>
Generative AI for customer service</li><li>
Speech analytics</li><li>
Workforce optimization tools</li></ul> 

Key Client Programs:<ul><li>
The engagements this leader may oversee:</li><li>
Modernization of AT&amp;T customer care operations to AI-enabled omnichannel support.</li><li>
Implementation of cloud contact center platforms (CCaaS) for telecom providers.</li><li>
AI-based customer service automation and virtual agents.</li><li>
Transformation of legacy IVR systems to conversational AI platforms.</li><li>
Customer journey redesign for 5G and digital services.</li><li>
Service cost reduction programs for large telecom care organizations.</li></ul> 

Basic Qualifications:<ul><li>
Bachelor&rsquo;s degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.</li><li>
At least 10+ years&rsquo; experience within the Telecom industry and at least 5 years of advisory consulting experience in comparable consulting services.</li><li>
Ability to travel 4 days a week to multiple local, state and national client locations.</li><li>
Ability to work as part of a cross-cultural team, including flexibility to support multiple time zones when necessary.</li><li>
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.</li></ul> 

Preferred Qualifications:<ul><li>
An MBA with an advanced degree or equivalent experience in Communications, Media, or Entertainment business
</li><li>Strong client-facing skills including presentations to senior leadership, advice and consult with clients.</li><li>
Strong experience working with major telecom operators including AT&amp;T, Verizon, T-Mobile, Vodafone, Orange, Comcast, etc.</li><li>
Deep understanding of Telecom customer care operations, Service provisioning workflow, Telecom billing and customer management, and Network operations impact on customer support.</li></ul> 
The estimated total annual compensation (Base + Bonus) range for candidates based out on NJ, IL, NY, CA &amp; WA will be $ 210,000 - $ 256,667</div>

Senior Principal, Business Consulting – Telecom Contact Center Transformation

HR Ways

We are hiring for one of the largest diversified family business groups in the Middle East.Role Overview &ndash; Senior Specialist - D365 Technical ConsultantPURPOSEAs a member of the Microsoft Dynamics Center of Excellence team, you design, implement, and support Microsoft Dynamics 365 Finance and Operations &ndash; Finance Domain from functional and technical perspectives. The project delivery approach envisaged for programs of this nature requires working in an agile, iterative manner to create the minimum viable product and to add additional functionalities iteratively. You will be working with Business and IT stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology. Your deep technical knowledge and skills in D365 F&amp;O will allow you to work with confidence and ensure the success of the business, the project, and yourself.KEY ACCOUNTABILITIESSTRATEGIC<ul><li>Collaborate with business and technical stakeholders to align D365 architecture with enterprise strategy.</li><li>Develop scalable technical solutions to support long-term digital transformation goals.</li><li>Evaluate new Microsoft technologies for potential integration into existing D365 environments.</li><li>Contribute to ERP roadmap planning by providing technical insights and innovation opportunities.</li><li>Support strategic decision-making with feasibility studies and system capability assessments.</li></ul>OPERATIONAL<ul><li>Design, customize, and deploy D365 modules across Finance, SCM, Sales, and Customer Service.</li><li>Develop and maintain extensions using X++, .NET, Power Platform, and Azure services.</li><li>Troubleshoot and resolve application bugs, integration issues, and performance bottlenecks.</li><li>Implement and manage D365 environments, including builds, deployments, and LCS setup.</li><li>Ensure compliance with Microsoft best practices, security protocols, and data governance.</li></ul>JOB DESCRIPTIONPeople Management<ul><li>Mentor junior developers and technical analysts to build team capability.</li><li>Liaise between functional consultants and developers to streamline technical delivery.</li><li>Lead technical review meetings, code walkthroughs, and knowledge sharing sessions.</li><li>Coordinate with external vendors and partners on collaborative development projects.</li><li>Guide team members through certification and career development pathways.</li></ul>Product/ Process Improvement<ul><li>Develop custom features to enhance user experience and business functionality.</li><li>Optimize the existing codebase for performance, maintainability, and scalability.</li><li>Automate recurring tasks using workflows, plugins, and Power Automate.</li><li>Streamline deployment processes through CI/CD pipelines and DevOps best practices.</li><li>Refine technical documentation to support continuous improvement and onboarding.</li></ul>QUALIFICATION &amp; EXPERIENCEEDUCATION AND TECHNICAL CERTIFICATIONS<ul><li>Bachelor's or master's degree in computer science, Information Systems, or Engineering.</li><li>Microsoft certified professional.</li></ul>KNOWLEDGE AND SKILL:<ul><li>Advanced proficiency in Microsoft Dynamics 365 F&amp;O or CE technical architecture.</li><li>Strong command of development tools, including Visual Studio, X++, LCS, and Azure DevOps.</li><li>Experience with data migration, integration (OData, APIs), and cloud architecture.</li><li>Skilled in performance tuning, debugging, and system optimization.</li><li>Effective communicator with strong analytical, documentation, and problem-solving abilities.</li></ul>EXPERIENCE:<ul><li>5 to 8 years of Microsoft Dynamics AX/D365 F&amp;O implementation experience as a technical consultant.</li><li>Experience in the implementation and support of enterprise projects.</li></ul>Other Details: ﻿Experience: ﻿5-8 years ﻿﻿Location: ﻿Karachi &amp; IslamabadCompensation: Market-competitive Salary + BenefitsJob Type: Full-timeWork Location: In person

Senior D365 Technical Consultant

Worley

<div>Building on our past. Ready for the future
Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
At Worley, we&rsquo;re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and can thrive is essential to our mission of delivering sustainable change. We know that diverse and inclusive cultures are safer and more innovative.
We encourage applications from candidates from all backgrounds and diversity characteristics and warmly encourage disabled or neurodivergent candidates to apply. 
 
Primary Objectives / Responsibilities 
 
<ul><li>Ensures team member adherence to generally accepted engineering and design practices, regulatory requirements, and customer specifications.
</li><li>Supports the standardization of equipment specifications, drawings, and document templates.
</li><li>Contributes to the understanding of technical knowledge, legal requirements, and customer specifications whenever viable and lawful.
</li><li>Uses local/global standards to support technical excellence.
</li><li>Supports checking, peer reviews, and incorporation of comments and findings.
</li><li>Technical supervision of project designated Telecom designers and draftsmen in the execution of their duty.
</li><li>Preparation /checking of Specifications, data sheets.
</li><li>Performance of bid evaluation and vendor document review and approval.
</li><li>Knows the project and discipline scope/cost/time requirements, assists the team to meet expectations, and coordinates with other disciplines to ensure project success.
</li><li>Gathers data from multiple sources and prepares engineering studies, analyses, and calculations.
</li><li>Determines technical issues, defines alternate solutions, establishes pros/cons for multiple solutions, and makes recommendations through official project documents such as technical queries, technical deviations, etc.
</li><li>Creates final documentation incorporating all relevant information and pursues customer approval.
</li><li>Reviews documentation to assist others and reviews/authorizes work.
</li><li>Evaluate new technology advancements against existing design standards and revise where applicable.
</li><li>Identify and review new technology development which could be applicable in providing more cost effective facilities.
</li></ul>Job Specific Knowledge 
 
<ul><li>Minimum 15 years of experience in Telecom Design in Oil &amp; Gas and Infrastructure Sectors.
</li><li>Demonstrate a visible and active commitment to HSE management and its associated requirements in a project environment.
</li><li>Specialized expertise in the regulations, codes and standards and a good understanding of onshore and offshore engineering practices applicable to Telecommunication design for oil and gas facilities.
</li><li>Strong technical background in Telecommunications Engineering (with knowledge of the other discipline).
</li><li>Specialized knowledge of international codes and standards on telecommunication field and statutory and regulatory requirements.
</li><li>A thorough knowledge of codes, standards and practice applicable to the design and installation of instruments (e.g. TIA, ITU, BICSI, API, ISA, ANSI, AGA, ISO and IEC codes etc.)
</li></ul>Education &ndash; Qualifications, Accreditation, Training 
 
<ul><li>Full-Time bachelor&rsquo;s degree in computer/Telecommunication/Electrical/Electronic Engineering from an accredited university.
</li></ul>Moving forward together
We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</div>

Senior Telecommunications Engineer (WAS Site)

JLL supports the Whole You, personally and professionally.
 
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
 
Operational Technology (OT) Lead Consultant
 As an Operational Technology (OT) Lead Consultant at JLL, you will ensure coherence between master planning intent and operational technology reality. You will provide deep technical assurance across infrastructure, building systems, and OT layers within applications, validating feasibility, integration integrity, and technical correctness across large-scale development programmes.
 
Key Responsibilities
 Evaluate and validate OT system architectures across smart infrastructure, buildings, utilities, transport, and public realm technologies, ensuring compliance with masterplan capability commitments
 
Critically assess detailed design packages for Building Management Systems (BMS), SCADA, IoT platforms, edge devices, network infrastructure, and control systems; identify integration challenges, cybersecurity vulnerabilities, and operational risks
 
Align OT design decisions with IT enterprise architecture and master systems integrator frameworks; ensure interoperability across subsystems and platforms
 
Liaise effectively with construction delivery leads, design authorities, smart city governance teams, and integration partners to ensure technically sound and practically deliverable outcomes
 
Review and validate technical specifications, system requirements, and integration points to ensure they meet operational, safety, and performance standards
 
Provide technical due diligence on vendor proposals and technology selections
 
Identify and mitigate technical risks early in design and delivery phases
 
Your Skills and ExperienceMinimum 10 years of experience in OT systems design, implementation, or technical assurance roles within giga-projects, large-scale urban developments, or complex corporate portfolios
 
Deep technical knowledge of OT systems including BMS, SCADA, industrial control systems, IoT platforms, edge computing, and OT network architectures
 
Strong understanding of smart infrastructure domains: buildings, utilities, transport systems, and public realm technologies
 
Proven ability to evaluate system architectures for technical feasibility, integration integrity, and operational viability
 
Experience working across IT/OT convergence environments with understanding of enterprise architecture principles
 
Knowledge of relevant standards and frameworks for OT systems, cybersecurity (e.g., IEC 62443, ISA-95), and building systems
 
Excellent stakeholder management skills with experience engaging construction delivery teams, design consultants, and technology vendors
 
Strong analytical and critical thinking abilities with attention to technical detail
 
Outstanding written and verbal communication skills, including preparation of technical review reports and risk assessments
 
Academic Qualifications
 Bachelor's or Master's degree in Engineering (Electrical, Mechanical, Controls, Computer, or related discipline), Computer Science, or related technical field
 
Professional certifications in OT systems, industrial automation, or building systems are highly desirable
 
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
 
Personalized benefits that support personal well-being and growth:
 
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
 
About JLL –
 
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
 
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
 
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Smart City Operational Technology Lead Consultant

LexisNexis Risk Solutions

<div>About The Role:
As a Solutions Consultant, you will act as the go‑to technical and functional expert throughout the sales lifecycle. Partnering closely with Sales, Product Management, Professional Services, and Marketing, you will help translate customer needs into compelling, value‑driven solutions. You will support prospective and existing customers through product demonstrations, discovery sessions, proof‑of‑concepts, and formal RFP/RFI responses&mdash;positioning LexisNexis Risk Solutions as a strategic partner and innovation leader. Although based in Dubai, this role provides EMEA‑wide coverage and will require travel within the region.
Responsibilities:<ul><li>
Support Sales in qualifying opportunities and delivering product demonstrations, remotely and in person</li><li>
Manage RFPs, RFIs, and remote Proof of Concept (POC) engagements</li><li>
Train and enable Sales teams on solutions and effective demonstrations</li><li>
Coordinate handover of requirements between Sales and Professional Services</li><li>
Assist with opportunity scoping to support accurate solution design and pricing</li><li>
Monitor and share competitive and market insights internally</li><li>
Maintain up‑to‑date product content and sales enablement materials</li><li>
Collaborate with Marketing to develop and update sales collateral: slide decks, proposals, websites, PPTs etc.</li><li>
Support regional events and conferences with demonstrations and solution expertise</li><li>
Conduct customer win/loss reviews and contribute to thought leadership content</li><li>
Travel up to 30% to support regional field sales initiatives</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s degree or equivalent professional experience</li><li>
Experience in a pre‑sales, professional services, or sales support role, with a strong understanding of the full sales lifecycle</li><li>
Background in a technology and/or data‑driven organization, with experience supporting solution implementation</li><li>
Proficiency in Microsoft Office, with strong PowerPoint skills</li><li>
Excellent communication and presentation skills, with the ability to explain technical concepts in clear, business‑focused terms</li><li>
Self‑motivated, proactive, and able to work independently with strong initiative</li><li>
Fluency in English is required; Arabic language skills are preferred</li><li>
Experience in the payments, fraud, or compliance industry is an advantage</li></ul>
Working For Us
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:<ul><li>
Competitive Bonus</li><li>
25 days paid annual Leaves</li><li>
Hybrid Working Model</li></ul>
About the Business
LexisNexis Risk Solutions is the essential partner across Financial Crime Compliance, Fraud &amp; Identity and Payments. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication &amp; Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.</div>

FCC Solutions Consultant

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Senior Consultant - Telecom

Senior Principal, Business Consulting – Telecom Contact Center Transformation

Senior D365 Technical Consultant

Senior D365 Technical Consultant

Senior Telecommunications Engineer (WAS Site)

Smart City Operational Technology Lead Consultant

FCC Solutions Consultant