Tech Support Staff
- India
Posted 8 days ago
About the role
HIRING: TECHNICAL SUPPORT STAFF
Company: GAOTek Inc.
Location: Remote / Work from Home (India,)
Employment Type: Full-Time
Openings: Multiple
Working Days: 5 Days a Week
Working Hours: 6:00 AM – 3:00 PM (EDT/EST)
About the Role
GAOTek Inc. is seeking motivated and detail-oriented Technical Support Staff to join our growing remote team. This role is ideal for professionals with a technical background, including those returning to work after a career break, who are looking for a structured and supportive environment to rebuild and grow their careers.
Key Responsibilities
- Guide and mentor interns in sourcing and evaluating technology products.
- Oversee the creation and editing of user manuals and product demonstration videos.
- Optimize website content using SEO best practices.
- Prepare and review technical documentation and presentations.
- Manage and continuously update the company knowledge base.
- Ensure timely uploads and updates of product information on the company website.
- Conduct product research to support the sales team with customer inquiries.
- Utilize AI tools to improve workflow efficiency, productivity, and content generation.
Eligibility
- PhD in Computer Science, Electrical Engineering, Electronics Engineering, Electronics & Communication Engineering (ECE), Telecommunications, Software Engineering, or a related technical field.
- Freshers and professionals returning to work after a career break are welcome to apply.
- Proficiency in AI coding or AI-assisted tools is preferred.
- Strong written and verbal communication skills in English.
- Passion for technology and continuous learning.
- Own laptop/PC with a reliable internet connection.
- Comfortable working in the EDT/EST (New York Time) time zone.
Compensation
Salary will be determined based on the candidate's qualifications, relevant experience, skills, interview performance, and country of residence.
Why Join Us?
- 100% Remote Work Environment
- Opportunity to Work with a Global Technology Company
- Global Team Exposure
- Structured Learning and Development Programs
- Career Growth Opportunities
- Hands-on Experience with Modern AI Tools and Technologies
- Supportive and Collaborative Team Culture
- Returnship-Friendly Hiring Approach for Professionals Restarting Their Careers
Who Should Apply?
We encourage applications from professionals returning to the workforce after a career break, as well as individuals seeking a structured remote role with strong growth potential in the technology industry.
How to Apply
Please send your updated resume with the subject line:
Subject: Application – Technical Support Staff
Apply according to your country:
- India- Hire-India-C@thegaogroup.com
- Pakistan-Hire-Pakistan-A@thegaogroup.com
- Bangladesh- Hire-Bangladesh-A@thegaogroup.com
Pay: Up to ₹13,000.00 per month
Benefits:
- Paid time off
- Work from home
Work Location: Remote