server software engineer

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Annapurna Labs designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago&mdash;even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.<br>
<br>
The Machine Learning Server Software Team is looking for candidates interested in writing data-driven software for our Machine Learning servers.<br>
We build production software to initialize and monitor the most advanced machine learning acceleration servers in the world.
<br>
<br>
We build systems software that initializes custom accelerator chips and monitors peripherals with device drivers for I2C, SPI, PCie and technologies alike.
<br>
<br>
Our team does not work on machine learning algorithms, but rather on the physical systems (hardware) which execute and accelerate those machine learning algorithms. Data paths, PCIe, SPI, I2C, accelerator inner-workings are our bread and butter. Come join our team!<br>
<br>
Key job responsibilities<br>
<ul><li>Member of a team responsible for the software associated with server components and integration in to EC2.</li><li>Working with the MLA Hardware, Test and Manufacturing teams to create a coordinated software package to enable both qualification as well as rapid deployment of software.</li><li>Developing software (C, C++, Python, Lua) which can be maintained, improved upon, documented, tested, and reused.
</li></ul><br>
A day in the life<br>
The MLA Systems Software team was formed to focus on server software primarily for initialization, monitoring, debug, testing, qualification, and manufacturing. At a high-level our goal is to find ways to help the organization scale though the use of software and automation.<br>
<br>
About the team<br>
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we&rsquo;re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.<br>
<br>
Diverse Experiences<br>
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.<br>
<br>
About AWS<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Inclusive Team Culture<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>
<br>
Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.<br>
<br>
Mentorship &amp; Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of non-internship professional software development experience</li><li>2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience</li><li>Experience programming with at least one software programming language</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</li><li>Bachelor's degree in computer science or equivalent</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Cupertino - 165,200.00 - 223,600.00 USD annually<br>
USA, TX, Austin - 143,700.00 - 194,400.00 USD annually</div><p></p>

Software Engineer II, Annapurna Labs ML Acceleration Systems Software

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Machine Learning Engineer to join our team at Amazon Web Services (AWS). Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? In this role, you'll work directly with customers to design, evangelize, implement, and scale AI/ML solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their AI transformation journey, providing deep expertise in machine learning, generative AI, and best practices throughout the project lifecycle.<br>
<br>
As a Machine Learning Engineer within the AWS Professional Services organization, you will be proficient in architecting complex, scalable, and secure machine learning solutions tailored to meet the specific needs of each customer. You'll help customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, and define paths to navigate technical or business challenges. Working closely with stakeholders, you'll assess current data infrastructure, develop proof-of-concepts, and propose effective strategies for implementing AI and generative AI solutions at scale. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.<br>
<br>
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.<br>
<br>
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph.<br>
<br>
Key job responsibilities<br>
<ul><li>Designing and implementing complex, scalable, and secure AI/ML solutions on AWS tailored to customer needs, including selecting and fine-tuning appropriate models for specific use cases</li><li>Developing and deploying machine learning models and generative AI applications that solve real-world business problems, conducting experiments and optimizing for performance at scale</li><li>Collaborating with customer stakeholders to identify high-value AI/ML use cases, gather requirements, and propose effective strategies for implementing machine learning and generative AI solutions</li><li>Providing technical guidance on applying AI, machine learning, and generative AI responsibly and cost-efficiently, troubleshooting throughout project delivery and ensuring adherence to best practices</li><li>Acting as a trusted advisor to customers on the latest advancements in AI/ML, emerging technologies, and innovative approaches to leveraging diverse data sources for maximum business impact</li><li>Sharing knowledge within the organization through mentoring, training, creating reusable AI/ML artifacts, and working with team members to prototype new technologies and evaluate technical feasibility</li></ul><br>
About the team<br>
Diverse Experiences<br>
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.<br>
<br>
Why AWS<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.<br>
<br>
Inclusive Team Culture<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.<br>
<br>
Mentorship and Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree or above in Science, Technology, Engineering, or Mathematics (STEM)</li><li>3+ years of machine learning/statistical modeling data analysis tools and techniques</li><li>Experience in professional software engineering &amp; best practices for the full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence</li><li>Current, active US Government Security Clearance of TS/SCI</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Master's degree or above in Science, Technology, Engineering, or Mathematics (STEM)</li><li>Experience in defining and creating benchmarks for assessing GenAI model performance</li><li>Experience working on multi-team, cross-disciplinary projects</li><li>Experience applying quantitative analysis to solve business problems and making data-driven business decisions</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually<br>
USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually</div><p></p>

Machine Learning Engineer, WWPS ProServe Delivery Team

Cronysoft

<p>Role Summary</p><p>We are looking for a <b>Senior Technical Support Engineer</b> with hands‑on experience in <b>Point of Sale (POS) systems, retail backoffice platforms, and multi‑location IT infrastructure</b>. You will be the escalation point for technical issues involving <b>database sync failures, network outages between stores, POS peripheral malfunctions, and backoffice data integrity problems</b>.</p><p><b>Key Responsibilities POS &amp; Retail Environment</b></p><ul><li>Diagnose and resolve <b>POS software issues</b> (freezes, sync errors, printing failures, scanner/cash drawer problems).</li><li>Troubleshoot <b>receipt printers, barcode scanners, cash drawers, customer displays, and POS touchscreen calibration</b>.</li><li>Resolve <b>offline mode vs online sync conflicts</b> &ndash; ensure sales data is not lost when connectivity is restored.</li><li>Guide store managers through <b>end‑of‑day closure, Z‑report generation, and sales reconciliation</b> when errors occur.</li></ul><p><b>Backoffice &amp; Server Infrastructure</b></p><ul><li>Troubleshoot <b>backoffice applications</b> (product management, inventory adjustments, pricing updates, customer loyalty).</li><li>Investigate <b>data mismatches</b> between POS and backoffice (e.g., stock levels, sales totals, tax settings).</li><li>Support <b>MS SQL Server databases</b> &ndash; check transaction logs, query performance, backup/restore, and scheduled jobs.</li><li>Manage <b>Windows Server</b> roles: Active Directory, DNS, DHCP, File Server, Remote Desktop Services.</li><li>Act as <b>final escalation point</b> before development team &ndash; reproduce issues, gather logs, and provide clear technical summaries.</li></ul><p>Required Skills &amp; ExperienceMust‑have</p><ul><li>5+ years in <b>technical support, with at least 3 years focused on POS/retail systems</b>.</li><li>Strong understanding of <b>Windows Server (2016/2019/2022)</b>, <b>MS SQL Server</b>, <b>Active Directory</b>, <b>DNS</b>, <b>DHCP</b>.</li><li>Experience with <b>remote support tools</b> (RDP, TeamViewer, AnyDesk, or similar).</li><li>Working knowledge of <b>firewalls, VPNs, TCP/IP, VLANs</b> in retail environments.</li><li>Ability to explain technical issues to <b>non‑technical retail managers</b> (calm, clear, professional).</li><li>Excellent <b>spoken and written English</b> &ndash; fluency as per your requirement.</li></ul><p>Strongly preferred</p><ul><li>Experience with <b>ERP integration</b> (e.g., SAP, Oracle, Microsoft Dynamics, or local ERPs).</li><li>Knowledge of <b>virtualization</b> (VMware, Hyper‑V) for backoffice servers.</li><li>Previous work in a <b>software house or retail tech provider</b>.</li></ul><p><b>Shift time: 7:00 PM - 4:00 AM</b></p><p><b>Send your Resume to Recruiter@cronysoft.com</b></p><p>Pay: From Rs99,999.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist ( Night Shift )

IT Max Global

<p><b>Summary</b></p><p>The L1 Technical Support Engineer reports to the Noc Manager and he/she will be the initial point-of-contact for troubleshooting Servers, desktops, software, network and monitoring service availability for our customers. <b>Microsoft 365 applications</b>, <b>Azure administration is a must to apply! </b></p><p><b>Main Duties</b></p><ul><li>Troubleshooting the issues related to Server Operating System</li><li>Troubleshooting the issues related to desktop, laptops, printers and Microsoft Office applications</li><li>Responding and diagnosing problems through discussion with users and supervisor</li><li>Working closely with L2 team in Managing the Network, VMWare and Hyper-V Infrastructure</li><li>Building, deploying and maintaining standard Windows updates and application installation packages</li><li>Monitoring and managing the backups, Antivirus</li><li>Monitoring customer&rsquo;s IT infrastructure, connectivity, and availability</li><li>Monitoring and managing the Azure Cloud Infrastructure, Microsoft 365 applications</li><li>Keeping up to date with the latest security threats and being able to quickly respond or recommend course of action to IT management as threats arise</li><li>Working on a scheduled rotation, providing off-hours emergency coverage for evenings, weekends and holidays</li><li>Performing other duties as assigned</li></ul><p><b>Experience, qualifications, and skills </b></p><ul><li>BS F in Computer Science or IT related field</li><li>5 to 6 years of Desktop and Server support experience</li><li><b>Extensive knowledge of Microsoft 365 Applications, Azure administration, Windows Servers, Active Directory, and Exchange administration, SQL administration are required</b></li><li>Microsoft Certified System Engineer (MCSE) is Mandatory</li><li>Basic network trouble shooting</li><li>General understanding of ITIL Process</li><li>Experience providing customer support for server application software in a multi-site enterprise</li><li>Excellent customer service skills, including verbal and written communication skills</li><li>Excellent organizational and troubleshooting skills</li><li>Able to handle multiple tasks in a fast-paced environment</li><li>Ability to create and maintain positive and professional business relationships with both internal associates.</li><li>Proven diagnostic problem solving and solution development capabilities required</li><li>Fluency in English is a must &amp; Tagalog</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have extensive hands-on experience with Microsoft 365 and Azure Administration ? </li><li>Do you have extensive hands-on experience with active directory, local exchange, group policy? </li></ul><p>Experience:</p><ul><li>desktop support : 4 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Tagalog (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul><p>Work Location: In person</p>

Technical Support Engineer

Azeus Convene

<div><p>Azeus Systems Limited is looking for a Systems Engineer to be part of our growing support team for our product, Azeus Convene. Azeus Convene is a multi-awarded meeting and collaboration solution for Boards and Leadership Teams. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries, which has already been recognized by reputable institutions across the globe.
</p><p></p><p>Learn more about us: www.azeusconvene.com</p><p></p><p>
As a Systems Engineer, you will design and implement systems architectures to ensure security frameworks. You will lead and coordinate with systems administrators and all project team members in managing system configuration and setting up and maintaining the most cost effective and efficient hardware and software to satisfy project requirements.
</p><p>You will undergo intensive on-the-job training and mentoring to prepare you for the following responsibilities:
</p><ul><li>Setup servers with hardening and firewall policies between servers
</li></ul><p>o Implement applications developed by Azeus in the cloud (AWS, Azure, KSA cloud, etc.)
</p><p>o Lead the implementation of applications developed by Azeus in client premises. You will be prepared to handle server and application software hardening, firewall policies setup, etc.</p><p></p><ul><li>Identify and analyze system integration problems
</li><li>Resolve server issues by identifying root cause and then doing immediate remedial actions
</li><li>Formulate and implement corrective actions in case problem re-occurs</li><li>Formulate and implement preventive actions to prevent the issue from happening again
</li><li>Identify tasks that are recurrent and recommend tools to automate those tasks
</li><li>On-call for support cases</li></ul><p></p><p>
What we are looking for:</p><ul><li>Fast learner and with excellent problem-solving skills
</li><li>Good organization skills and can work well under pressure and time constraints
</li><li>Flexible and can adapt to changing shift schedules as you may be assigned to work on weekends, holidays and on different time zones
</li><li>Excellent interpersonal and leadership skills<br>
</li></ul><br>
<br>
<p></p><b>Requirements</b><br>
<ul>
<li>Minimum <b>2 years</b> in a similar systems engineering/support/DevOps role
</li><li>Familiar with cloud platforms (AWS, Azure, KSA cloud), firewalls, and Linux-based systems</li></ul></div>

Systems Engineer - KSA

OpenAI

<div>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Core Services team is responsible for building and managing foundational services. It acts as the bridge between core infrastructure (e.g. compute, storage, networking) and product engineering teams, and enables product teams to move fast, build reliably, and scale efficiently.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a software engineer in the core services team, you will design and operate critical backend platforms such as caching systems, workflow orchestration, metadata stores, and file services. You&rsquo;ll focus on building highly reliable, scalable, and performant systems that serve as the backbone of our products.
 <br/>
 <br/>
 We&rsquo;re looking for people who are passionate about building infrastructure that empowers product teams, love working on distributed systems challenges, and enjoy creating well-designed APIs and abstractions that accelerate development.
 <br/>
 <br/>
 This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
 <br/>
 <br/>
 <strong>
  In This Role, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design, build, and maintain shared infrastructure services such as caching layers, workflow orchestration (Temporal), metadata stores, and file storage services.
  </li>
  <li>
   Collaborate with product teams to provide scalable, reliable primitives that abstract the complexities of distributed systems.
  </li>
  <li>
   Improve performance, resilience, and scalability of core services that power customer-facing applications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You Might Thrive In This Role If You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Have experience with distributed systems, caching infrastructure (e.g., Redis, Memcached), metadata storage (e.g., FoundationDB), or workflow orchestration (e.g., Temporal, Cadence).
  </li>
  <li>
   Have experience running containerized services in cloud environments and integrating them into automated build/test/release (CI/CD) workflows.
  </li>
  <li>
   Understand trade-offs in consistency models, replication strategies, and performance optimization in multi-region systems.
  </li>
  <li>
   Excel at communication and collaboration with cross-functional teams, and are obsessed with delivering customer success.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About OpenAI
  <br/>
  <br/>
 </strong>
 OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
 <br/>
 <br/>
 We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
 <br/>
 <br/>
 For additional information, please see OpenAI&rsquo;s Affirmative Action and Equal Employment Opportunity Policy Statement.
 <br/>
 <br/>
 Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
 <br/>
 <br/>
 To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
 <br/>
 <br/>
 We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
 <br/>
 <br/>
 OpenAI Global Applicant Privacy Policy
 <br/>
 <br/>
 At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
 <br/>
 <br/>
 Compensation Range: $230K - $385K
</div>


Software Engineer, Core Services

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>ICT Engineer - Aviation</b> with 5+ years of experience to design, implement, and maintain Information and Communication Technology (ICT) systems and infrastructure.</p><p></p><p>
This role is ideal for someone with a solid foundation in ICT systems, networking, and troubleshooting, who is eager to contribute to the efficient operation of our technology systems.</p><p></p><p>
The ICT Engineer will be responsible for providing technical support, maintaining hardware and software systems, and ensuring seamless communication across all platforms.</p><p></p><p><b>
What You'll Be Doing;</b></p><ul><li>
Assist in the design, configuration, and implementation of ICT systems, including network infrastructure, server setup, telecommunications systems, and cloud services.</li><li>
Work with cross-functional teams to ensure that ICT systems align with company objectives and meet both functional and technical requirements.</li><li>
Install and configure hardware (e.g., computers, servers, routers, switches) and software (e.g., operating systems, applications, security solutions).</li><li>
Configure, maintain, and troubleshoot local area networks (LAN), wide area networks (WAN), and Wi-Fi networks to ensure high availability and performance.</li><li>
Ensure seamless connectivity across internal and external systems, including setting up secure VPNs, firewalls, and network security protocols.</li><li>
Monitor network performance, resolve network outages, and provide recommendations for network improvements.</li><li>
Provide technical support for end-users, assisting with hardware and software issues, system upgrades, and troubleshooting technical problems.</li><li>
Perform root cause analysis and implement corrective actions for recurring issues.</li><li>
Provide timely and effective solutions to system failures, network problems, and other IT-related concerns.</li><li>
Ensure regular system maintenance, updates, and patching for both hardware and software to ensure security and system integrity.</li><li>
Assist in managing and updating server environments (e.g., Windows Server, Linux, cloud systems).</li><li>
Monitor IT assets and recommend hardware/software upgrades when necessary.</li><li>
Implement and enforce IT security protocols to protect the company&rsquo;s data and infrastructure, including firewall configuration, antivirus solutions, and data encryption.</li><li>
Ensure compliance with industry regulations and standards, performing routine security audits and vulnerability assessments.</li><li>
Work with IT leadership to establish security policies and procedures for system access and usage.</li><li>
Collaborate with other engineering and IT teams to ensure smooth integration of ICT systems and hardware into existing business processes.</li><li>
Provide input on system scalability, performance improvements, and innovative ICT solutions.</li><li>
Assist with the deployment of new technologies, ensuring successful implementation and end-user training.</li><li>
Maintain documentation for ICT systems, including network diagrams, technical specifications, user manuals, and troubleshooting guides.</li><li>
Prepare and present reports on system performance, support requests, and security audits to the IT management team.</li><li>
Keep detailed logs of incidents, maintenance activities, and resolutions for future reference.</li></ul><p></p><p><b>
What Required Skills You'll Bring;
</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Network Engineering, or a related field.</li><li>
5+ years of hands-on experience in ICT systems, networking, and technical support.</li><li>
Experience in configuring and managing network systems (e.g., routers, switches, firewalls, VPNs).</li><li>
Proficiency in supporting and troubleshooting hardware (PCs, servers, networking devices) and software (operating systems, business applications).</li><li>
Solid knowledge of networking protocols (e.g., TCP/IP, DNS, DHCP, HTTP/HTTPS).</li><li>
Hands-on experience with network security tools, firewalls, VPNs, and cloud computing platforms (e.g., AWS, Azure).</li><li>
Proficiency in ICT management software (e.g., Active Directory, VMware, Microsoft Exchange).</li><li>
Strong troubleshooting skills with the ability to solve complex technical issues.</li><li>
Excellent communication skills to interact with technical and non-technical stakeholders.</li><li>
Professional certifications such as CCNA, CompTIA Network+, Microsoft Certified Systems Engineer (MCSE), or equivalent.</li><li>
Experience with server administration (e.g., Linux/Unix, Windows Server) and cloud-based systems.</li><li>
Familiarity with ITIL framework for IT service management.</li><li>
Knowledge of VoIP systems and telecommunication networks.</li><li>
Experience with enterprise IT systems and collaboration tools (e.g., Office 365, SharePoint, Microsoft Teams).</li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

ICT Engineer - Aviation

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