service agent

HGI Lynnwood

<p><b>Hilton Garden Inn Lynnwood - Guest Service Agents</b></p><p><b>Full time &amp; Part time positions available</b></p><p>We are looking for a Hotel Guest Service Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Guest Service Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a BrightHearted and memorable stay for our guests.</p><p><b>Responsibilities</b></p><ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul><p><b>Skills</b></p><ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like OnQ and Micros</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>High School Degree or higher a plus</li><li>Knowledge of POS system.</li><li>Food Handlers Certificate &ndash; Washington State</li><li>Washington Alcohol Certification</li></ul><p><b>Work Environment and Context</b></p><ul><li>Work schedule varies and may include working on holidays and weekends and alternate shifts.</li><li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $17.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Our brand personality is BrightHearted. How do you describe BrightHearted hospitality?</li><li>As a Front Desk Agent, what do you prioritize during your shift and how do you manage completing your tasks based on priorities?</li><li>We are looking for someone with strong independence &amp; strong decision making skills to join our team.  How do you handle a Guest who is reporting at checkout that they had a housekeeping issue during their stay?</li></ul><p>Work Location: In person</p>

Guest Service Agent

Avis Rent-A-Car

<p><b>Job Overview</b><br/>We are seeking a dynamic and motivated Lead Service Agent to join our team and elevate the customer experience through exceptional service and leadership. In this pivotal role, you will oversee daily operations at our service center, coordinate team activities, and ensure quality control of our product. This is an exciting opportunity for a proactive professional passionate about delivering top-tier service in a fast-paced environment.</p><p><b>Duties</b></p><ul><li>Lead and motivate a team of service agents to achieve high standards of operational efficiency</li><li>Locate and report damage for our fleet of vehicles</li><li>Coordinate with our counter staff to ensure all fleet availability needs are met</li><li>Uphold our high level of cleaning standards</li><li>Coordinate and facilitate in the movement of fleet to and from the service area</li></ul><p><b>Qualifications</b></p><ul><li>Excellent communication skills with the ability to clearly articulate ideas and foster team collaboration</li><li>Demonstrated ability to lead teams effectively in a fast-paced environment while maintaining attention to detail</li><li>Experience in car cleaning and detailing is desired, but not mandatory.</li></ul><p>Join us as a Lead Service Agent where your leadership will inspire excellence! We&rsquo;re committed to supporting your growth as you help shape the future of our Customer experience.</p><p>Pay: From $18.50 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Experience:</p><ul><li>Supervising: 1 year (Preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul><p>Ability to Commute:</p><ul><li>Mobile, AL 36608 (Required)</li></ul><p>Work Location: In person</p>

Lead Service Agent

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
As a part-time Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.</p><p></p><p><br>
Compensation: $17.50 Per Hour</p><p>
Employment Status: Part-Time</p><p>
Want to learn more clink the link</p><p>
Day in the life of a Passenger Service Agent</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Make reservations, issue tickets and itineraries, and compute fares for passengers.</li><li>
Handle baggage check-in, collect excess baggage charges, and provide general travel information.</li><li>
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.</li><li>
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.</li><li>
Determine flight close-out times and complete necessary flight documentation for accuracy.</li><li>
Handle post-departure procedures, including invalidating tickets and finalizing reports.</li><li>
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.</li><li>
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.</li><li>
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.</li><li>
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.</li><li>
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High school diploma or GED equivalent</li><li>
At least 1 year of experience in customer service or related field</li><li>
Ability to work varied shifts, including weekends, holidays, and nights</li><li>
Strong verbal and written communication skills</li><li>
Ability to lift and handle baggage weighing up to 50 lbs</li><li>
Basic computer proficiency, including the ability to input data and use relevant software</li><li>
Stay up to date on recurrent training as assigned</li><li>
Ability to obtain and maintain airport security badge</li><li>
Ability to read, write, and speak the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Previous experience in an airport, airline, or logistics environment</li><li>
Knowledge of ticketing, reservations, and fare calculation systems</li><li>
Experience handling lost and found procedures or baggage claims</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with airport regulations and procedures</li><li>
Knowledge of international shipping and airfreight documentation</li><li>
Proficiency in a second language for assisting international travelers</li><li>
Strong conflict resolution and problem-solving abilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs</li><li>
Frequent standing, walking, and moving throughout the airport terminal or warehouse</li><li>
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage</li><li>
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow</li><li>
Manual dexterity required for handling documents, operating computers, and using two-way radios</li><li>
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)</li><li>
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance</li><li>
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins</li><li>
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Flight benefits!!</i></b><i> Paid training.</i></li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Passenger Service Agent

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.</p><p>
17.50/hr</p><p></p><p><br>
Check out what a day in the life as an Passenger Service Agent looks like by clicking the link below:</p><p>
https://youtu.be/8Jx5K9ombx8</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Make reservations, issue tickets and itineraries, and compute fares for passengers.</li><li>
Handle baggage check-in, collect excess baggage charges, and provide general travel information.</li><li>
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.</li><li>
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.</li><li>
Determine flight close-out times and complete necessary flight documentation for accuracy.</li><li>
Handle post-departure procedures, including invalidating tickets and finalizing reports.</li><li>
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.</li><li>
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.</li><li>
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.</li><li>
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.</li><li>
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High school diploma or GED equivalent</li><li>
At least 1 year of experience in customer service or related field</li><li>
Ability to work varied shifts, including weekends, holidays, and nights</li><li>
Strong verbal and written communication skills</li><li>
Ability to lift and handle baggage weighing up to 50 lbs</li><li>
Basic computer proficiency, including the ability to input data and use relevant software</li><li>
Stay up to date on recurrent training as assigned</li><li>
Ability to obtain and maintain airport security badge</li><li>
Ability to read, write, and speak the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Previous experience in an airport, airline, or logistics environment</li><li>
Knowledge of ticketing, reservations, and fare calculation systems</li><li>
Experience handling lost and found procedures or baggage claims</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with airport regulations and procedures</li><li>
Knowledge of international shipping and airfreight documentation</li><li>
Proficiency in a second language for assisting international travelers</li><li>
Strong conflict resolution and problem-solving abilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs</li><li>
Frequent standing, walking, and moving throughout the airport terminal or warehouse</li><li>
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage</li><li>
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow</li><li>
Manual dexterity required for handling documents, operating computers, and using two-way radios</li><li>
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)</li><li>
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance</li><li>
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins</li><li>
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Menzies Aviation

<div>
 Job Details
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 People. Passion. Pride. This is what has driven our teams since 1833.
 <br/>
 <br/>
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 <br/>
 <br/>
 But at the heart of our business is our people.
 <br/>
 <br/>
 <strong>
  Role Purpose
  <br/>
  <br/>
 </strong>
 As a member of our passenger services team, you will be assisting passengers and their property to arrive safely at their destinations.
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Computerized check-in of passengers for international and domestic travel.
  </li>
  <li>
   Designate seat assignments.
  </li>
  <li>
   Verify documentation for international and domestic flights.
  </li>
  <li>
   Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
  </li>
  <li>
   Verify ticket and seat reservations.
  </li>
  <li>
   Match manifest to on-board count
  </li>
  <li>
   Assist with various governmental agency requirements.
  </li>
  <li>
   Connect and disconnect Jetway/stairs as necessary.
  </li>
  <li>
   Announce arrivals and departures as necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety, Security, Wellbeing And Compliance
  <br/>
  <br/>
 </strong>
 You will have a responsibility and duty while at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 <br/>
 <br/>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be at least 18 years of age.
  </li>
  <li>
   Possess/maintain a valid Driver&rsquo;s License and other FAA required identification/seals.
  </li>
  <li>
   Must be able to speak, read, and write in English.
  </li>
  <li>
   Must be available and flexible to work variable shifts including weekends and holidays.
  </li>
  <li>
   Work is done indoors and outdoors &ndash; must be comfortable working in all weather conditions.
  </li>
  <li>
   Able to continuously lift, push and pull up to 70 lbs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay:
 </strong>
 $12.50 Hourly
 <br/>
 <br/>
 <strong>
  Diversity
  <br/>
  <br/>
 </strong>
 Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
 <br/>
 <br/>
 Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
 <br/>
 <br/>
 <strong>
  Application Instructions
  <br/>
  <br/>
 </strong>
 Is this role ticking all the boxes for you? If so, please click apply now!
</div>


Answerpro

<p><b>Job Summary</b><br/>We are looking for a full-time Customer Service Agents!</p><p>Work from home</p><p>The best agents are genuinely excited to help customers. They&rsquo;re patient, empathetic, and passionately communicative. Problem-solving comes naturally.</p><p>The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.</p><p>Responsibilities</p><ul><li>Manage large amounts of incoming calls</li><li>Ability to be conversational and professional with customers</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Provide accurate, valid, and complete information by using the correct protocols</li><li>Ability to schedule appointments and toggle through multiple EHR/CRM's</li><li>Follow all communication procedures, guidelines, and policies</li><li>Take the extra mile to engage customers</li></ul><p>Skills</p><ul><li>Proven customer support experience or experience as a client service representative</li><li>Must have medical scheduling and EHR experience</li><li>Flawless attendance</li><li>Positive and professional demeanor</li><li>Strong phone contact handling skills with call control and active listening</li><li>Ability to prioritize and multitask</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>One year or more previous high-volume Contact Center experience preferred</li><li>Chat and Email support in a customer service environment preferred</li></ul><p>No selling required.</p><p>Founded in 1956 in Mission, Kansas, AnswerPro is a telephone answering service company&mdash;and so much more. Our team of experts provide inbound order entry, customer service, telephone answering services, medical answering services and other customized call center services to companies both big and small around the country. AnswerPro has been answering calls for over 60 years and many of our agents have been with us for over 15 years.</p><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Work from home</li></ul><p>Work Location: Remote</p>

Customer Service Agent

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 <strong>
  Key Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 Responsible for acting as liaison between AAW and its current and potential customers by effectively solving customers&rsquo; issues, complaints and inquiries while ensuring maximum customer satisfaction is achieved at the core of every decision and behaviour.
</div>


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