service agent

ADAGIO

<p><strong>Guest Service Agent</strong></p>
<p>First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.</p>
<p><strong>What you will be doing:</strong></p>
<ul>
 <li>Greet, check-in, respond to requests, and settle accounts while providing exceptional service.</li>
 <li>Take the initiative to add a personalized experience.</li>
 <li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling.</li>
</ul>

Guest Service Agent

Hilton Worldwide, Inc.

<p>Job Description - Guest Service Agent (HOT0BK33)</p> <p>Job Description</p> Guest Service Agent (Job Number HOT0BK33) Work Locations <p>Double Tree by Hilton Riyadh Financial District Northern Ring Road Riyadh 3325</p> <p>A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.</p> What will I be doing? <p>As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:</p> <ul> <li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li> <li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li> <li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li> <li>Demonstrate a high level of customer service at all times</li> <li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li> <li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li> <li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li> <li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li> <li>Comply with hotel security, fire regulations and all health and safety legislation</li> <li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li> <li>Follow company brand standards</li> <li>Assist other departments, as necessary</li> </ul> What are we looking for? <p>Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Previous experience in a customer-focused industry</li> <li>Positive attitude and good communication skills</li> <li>Commitment to delivering a high level of customer service</li> <li>Excellent grooming standards</li> <li>Calm, efficient, and organized with great attention to detail</li> <li>Ability to multi-task while maintaining a positive attitude when working with a Guest</li> <li>Professional manner with an emphasis on hospitality and guest service</li> <li>Ability to work on your own and as part of a team</li> <li>Competent level of IT proficiency</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous experience in cash handling</li> <li>Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors</li> <li>Conflict resolution experience</li> </ul> What will it be like to work for Hilton? <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p> Schedule <p>Full-time</p> Brand <p>Doubletree by Hilton</p> Job <p>Guest Services, Operations, and Front Office</p><img src="https://www.jobg8.com/Tracking.aspx?AIWcikCyAyx7XVo6m%2fE7gYMtlk0YzFwrk" width="0" height="0" />

Hilton Hotels

<p>As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>

NOVOTEL

<p>Join our dynamic team at Novotel &amp; Adagio Premium Dubai Al Barsha as a Guest Service Agent. We're seeking an enthusiastic and customer-focused individual to create exceptional experiences for our guests.</p> <ul> <li>Welcome guests with a warm, friendly demeanor and provide personalized attention throughout their stay</li> <li>Efficiently manage check-in and check-out processes, ensuring accuracy and attention to detail</li> <li>Anticipate guest needs and offer tailored recommendations for local attractions, dining, and activities</li> <li>Handle guest inquiries, requests, and concerns promptly and professionally</li> <li>Process reservations, room assignments, and billing with precision</li> <li>Collaborate with other departments to ensure seamless guest experiences</li> <li>Maintain up-to-date knowledge of hotel services, promotions, and local area information</li> <li>Assist with concierge services, including arranging transportation and making reservations</li> <li>Ensure the lobby and front desk areas are clean, organized, and inviting at all times</li> <li>Adhere to all hotel policies, procedures, and safety standards</li> </ul>

IBIS

<p>ibis One Central is currently seeking a <strong>Guest Service Agent</strong> to deliver exceptional service from the moment of guest arrival through to departure, ensuring a memorable and seamless experience throughout their stay</p>
<p><strong>What is in it for you:</strong></p>
<ul>
 <li>Employee benefit card offering discounted rates in Accor worldwide</li>
 <li>Learning programs through our Academies</li>
 <li>Opportunity to develop your talent and grow within your property and across the world!</li>
</ul>
<p><strong>What you will be doing:</strong></p>
<ul>
 <li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li>
 <li>Take initiative to add a personalized experience</li>
 <li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</li>
</ul>
<p><br></p>

RTC-1 Employment Services

The Role
<br><b>Position Title:</b> Customer Service Agent Employment Type: Full Time Salary: 9K AED all-inclusive depending on experience and qualifications Benefits: Annual flight ticket for self and annual bonus Job Location: Dubai, UAE About the Client: A global supplier of sustainable aluminium window, door, and façade systems in Dubai. Job Description: • Coordinate customer orders, deliveries, and shipment schedules across departments. • Manage ERP data entry, shipping documentation, and order tracking. • Follow up with warehouse and purchasing teams on dispatches and ETAs. • Handle import/export procedures and maintain accurate logistics records.
<br><br>
Requirements
<br><b>Qualifications:</b> • Open to Arabic speakers, only aged 37 and below • Bachelor’s degree in Management, Customer Service, or related field • At least 2 years of UAE experience in the same role within aluminum / metal / logistics of building materials industry • Knowledge of ERP systems, import/export documentation, and shipping regulations. How to Apply: Send your CV in word format to: LOGISTICS1809 AT GMAIL DOT COM and use “Customer Service Agent” as email subject
<br><br>
About the company
<br>RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Customer Service Agent

Asteria

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p>Experience</p>
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 <p> <span>1 to 5 years</span> </p>
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 <p>Qualification Level</p>
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 <p> <span>Diploma; Graduate</span> </p>
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 <p>Job Function</p>
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 <p> <span>Customer Service / Telecalling<br> </span> </p>
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 <p>Skillset</p>
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 <p> <span>Customer service excellence, Effective communication, Multitasking and time management</span> </p>
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 <p>Preferred Jobseekers</p>
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 <p>Jobseekers from any country</p> 
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<span>Customer Service Agent<br> <br>Job Location : Dubai, UAE<br> <br><b>Requirements :</b><br> <br>  Background in hospitality or customer service<br>  Strong verbal and written communication skills<br>  Customer-focused attitude with problem-solving ability<br> </span>
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