service associate

Medcare Hospitals

Medcare Hospitals is seeking a dedicated and professional Customer Service Associate to join their team in Dubai. This role is ideal for candidates who have a passion for providing exceptional service and ensuring patient satisfaction.
Key Responsibilities and Requirements:
<ul>
<li>Deliver outstanding customer service to patients and visitors.</li>
<li>Handle inquiries and resolve issues in a professional and timely manner.</li>
<li>Maintain clear communication and provide accurate information regarding hospital services.</li>
<li>Strong interpersonal and communication skills, both written and verbal.</li>
</ul>

Customer Service Associate

Furchild

At The Furchild, we are on a mission to transform the pet food industry. We create fresh, human-grade pet food, tailored to the unique nutritional needs of dogs and cats. Since 2016, we've become the leading natural pet food subscription service in the UAE, delivering directly to our customers' doors and helping pets live their healthiest, happiest lives.Founded by passionate pet lovers, we're now one of the fastest-growing startups in the UAE, with ambitious plans for the years ahead. We're looking for a Customer Service Associate to join our team and help us shape the future of the pet food industry. What You'll Love About Us <ul><li>Pet-centric culture : We don't just love pets - we live for them. If you're passionate about animals, you'll fit right in.</li><li>Fast-growing startup : Be part of an exciting, innovative company disrupting the $90 billion global pet food industry.</li><li>Diverse and inclusive workplace : We provide equal opportunity and foster a workplace where everyone is embraced without regard to gender identity, race, nationality, or any other characteristic.</li><li>Growth opportunities : We're expanding fast, and we want you to grow with us.</li></ul> Job Description Build and manage customer relationships, ensuring every interaction leaves the customers feeling valued and appreciated.Provide outstanding, personalised customer service across email, phone, and customer platforms (such as CRM and order management tools).Meet and exceed sales targets, contributing to team goals.Leverage customer feedback to improve processes and support the development of Furchild Customer journey.Collaborate with the product team to track responses and contribute to future improvements.Participate in cross-functional projects, gaining exposure to areas such as customer insights, user experience, and operations.Grow your knowledge of pet health, care and wellness to assist customers better.Represent Fuchild's values in every interaction. Qualifications Background in customer-facing roles with exposure to e-commerce platforms and the fast-moving nature of start-ups.Skilled at building strong customer relationships through personalised service, whether by phone, email, chat, or direct customer-facing interactions.Experience using CRM systems and order management platforms.Excellent written and verbal English skills, with keen attention to grammar.An outgoing, confident personality with a knack for building rapport.Highly organised and detail-oriented, able to manage multiple tasks efficiently.Ability to combine excellent service with contributing to sales, upselling, and retention objectives.Flexibility to work weekends and varied shifts in a dynamic environment.Demonstrates a great sense of humor and a strong passion for natural products and all things pet-related. Additional Information We're not just feeding pets - we're changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you're part of something bigger - a company that values innovation, customer satisfaction, and most importantly, the health of pets. Our Hiring Process We make the hiring process as straightforward as possible, with the following steps:<ol><li>Apply: Submit your application, and our team will review your profile.</li><li>Initial Interview: If your qualifications align, we'll schedule an initial conversation with you.</li><li>Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.</li><li>Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.</li><li>Offer: Successful candidates will be contacted with an offer following the completion of the selection process.</li></ol> Ready to Join Us? If you're excited about making a difference in the lives of pets and being part of a fun, innovative company, we'd love to hear from you!<img src="https://www.jobg8.com/Tracking.aspx?D9MLp94I7TOzKplLrEE78TWMkOCwmtJxd" width="0" height="0" />

CUSTOMER SERVICE ASSOCIATE

The GIANT Company

<div>Category/Area of Expertise: Retail Store Positions 
Job Requisition: 462489 
Address: USA-PA-Springfield-721 W Sproul Road
 
Store Code: GC - Store Mgrs (2600329)
 
 
At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community. 
 
PRIMARY PURPOSE 
 
The primary purpose of this job is to bag items at checkout, put bags into carts, restock returns, retrieve carts from the parking lot, vacuum front-end, restock coolers, and collect trash. 
At The GIANT Company, we are passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey. We are committed to being an inclusive place to work and shop. Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member. We also take pride in connecting families for a better future. If you're ready for a purposeful career, join our GIANT family. You'll help us make a difference while making some great connections and friendships along the way.
 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Promptly, at the start of the shift, the employee will review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with Personal Protective Equipment (PPE) requirements, and otherwise prepare for duties.</li><li>Collect trash, take trash to compactor, and operate the compactor.</li><li>Perform housekeeping duties, keep floors clean, keep work areas clean, and perform clean sweep every hour.</li><li>Collect carts, stack carts, and push carts back to the front-end of the store.</li><li>Demonstrate good customer service skills.</li><li>Complete other duties as assigned by management.</li></ul> 

QUALIFICATIONS 
 
<ul><li>Must be authorized to work in the U.S.
</li><li>Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
</li><li>Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation.</li><li>Must be able to use, or learn to use, the equipment and tools used to perform this job.</li><li>Must meet the company performance standards for the job including but not limited to regular attendance.</li><li>Must complete the company introductory (probationary) period of 30 or 60 days.</li><li>Must be able to perform all job functions safely.</li><li>Must meet the company performance standards for the job.</li><li>Must agree to wear the proper assigned clothes and shoes approved for this job.</li><li>Must have and maintain valid specialty licenses, certificates, or permits required for the position.</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Shift hours: minimum 4-hour shifts or more depending upon business needs</li><li>Job cycles: continual max</li><li>Lift/carry: 50 lbs.</li><li>Stand 55%, sit 0%, walk 45%</li><li>Category IV: lifting, carrying, P/P up to 50 lbs.</li><li>Max pull static: 20 lbs.</li></ul> 
PREFERRED REQUIREMENTS 
 
<ul><li>Team members are responsible for understanding company policy and procedures as promulgated in the policy and procedure manual and the team member handbook.</li></ul> 
The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.</div>

PT Service Associate - 6464

Rixos

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Guest Service Associate (Seasonal)
This position is the first point of contact for guests and plays a key role in creating a safe, fun, and welcoming environment in Waterpark. You will assist guests with entry, provide park information, resolve guest concerns, and ensure an excellent customer experience from arrival to departure.<ul><li>
Greet all guests with a friendly and professional attitude.</li><li>
Assist with ticketing, wristband distribution, and season pass processing.</li><li>
Provide information about attractions, park policies, events, and amenities.</li><li>
Handle guest inquiries, complaints, and feedback efficiently and professionally.</li><li>
Operate point-of-sale (POS) systems for ticket sales, cabanas, guest services, etc.</li><li>
Monitor entrance/exit areas to ensure safety and flow of guest traffic.</li><li>
Support other departments as needed.</li><li>
Maintain cleanliness and organization in guest service areas.</li><li>
Enforce park rules and safety procedures courteously.</li><li>
Assist in emergency procedures when necessary.</li></ul> 

Qualifications 
<ul><li>
Previous customer service or hospitality experience preferred.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work in a fast-paced, outdoor environment.</li><li>
Willingness to work flexible hours, including weekends and holidays.</li><li>
Basic math and computer skills (for POS systems).</li><li>
Positive attitude, reliability, and teamwork mindset.</li></ul></div>

Guest Service Associate (Seasonal)

Rixos Hotels

<div>
 
 Company Description
 
 
 
 
 Rixos Premium Qetaifan Island North
 
 
 
 Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.
 
 
 
 Job Description
 
 
 
 
 Guest Service Associate (Seasonal)
 
 
 
 This position is the first point of contact for guests and plays a key role in creating a safe, fun, and welcoming environment in Waterpark. You will assist guests with entry, provide park information, resolve guest concerns, and ensure an excellent customer experience from arrival to departure.
 
 
 <ul>
 <li>
 Greet all guests with a friendly and professional attitude.
 </li>
 <li>
 Assist with ticketing, wristband distribution, and season pass processing.
 </li>
 <li>
 Provide information about attractions, park policies, events, and amenities.
 </li>
 <li>
 Handle guest inquiries, complaints, and feedback efficiently and professionally.
 </li>
 <li>
 Operate point-of-sale (POS) systems for ticket sales, cabanas, guest services, etc.
 </li>
 <li>
 Monitor entrance/exit areas to ensure safety and flow of guest traffic.
 </li>
 <li>
 Support other departments as needed.
 </li>
 <li>
 Maintain cleanliness and organization in guest service areas.
 </li>
 <li>
 Enforce park rules and safety procedures courteously.
 </li>
 <li>
 Assist in emergency procedures when necessary.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous customer service or hospitality experience preferred.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to work in a fast-paced, outdoor environment.
 </li>
 <li>
 Willingness to work flexible hours, including weekends and holidays.
 </li>
 <li>
 Basic math and computer skills (for POS systems).
 </li>
 <li>
 Positive attitude, reliability, and teamwork mindset.
 </li>
 </ul>
</div>

Paradigm Corp

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
 
We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
 
Watch this short video for a brief introduction to Paradigm.
 
The Senior Provider Customer Service Associate serves as a primary point of contact for healthcare providers, ensuring timely, accurate, and empathetic resolution of inquiries related to bill review, payment status, and claims processing. This role requires strong problem-solving skills to investigate complex issues across multiple systems and collaborate with internal departments such as Billing, Medical Bill Review, Finance, and Network Services. The Associate is responsible for thorough documentation, compliance with regulatory standards, and proactive follow-up to ensure provider satisfaction. Additionally, this role supports leadership by identifying trends, escalating systemic issues, and contributing to process improvement initiatives. Success in this position requires excellent communication, attention to detail, and a commitment to delivering exceptional service.
 
DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Serve as initial point of contact for provider inquiries, demonstrating professionalism, empathy, and a commitment to resolution.</li>
<li>Respond to incoming provider calls with a focus on understanding concerns related to bill review, payment status, and claims processing.</li>
<li>Research complex issues across multiple systems and departments to identify root causes and determine appropriate resolutions.</li>
<li>Collaborate with internal teams (e.g. Billing, Bill Review, Finance) to resolve provider issues efficiently and accurately.</li>
<li>Take ownership of cases from intake to resolution, ensuring timely and thorough follow-up and provider satisfaction.</li>
<li>Support manager in identifying trends in provider inquiries and escalate systemic issues or process gaps to leadership.</li>
<li>Support continuous improvement initiatives by providing feedback on provider pain points and workflow inefficiencies.</li>
<li>Support team development by mentoring new associates, sharing best practices, and assisting with informal training.</li>
<li>Maintain up-to-date knowledge of billing guidelines, payment policies, and system workflows to ensure accurate and informed responses.</li>
<li>Document all interactions and resolutions in CRM system in accordance with standard operating procedures and audit standards.</li>
<li>Meet department standards for productivity, including average calls per hour, average handling & wrap up time, abandoned and rejected call stats and passing QA scores.</li>
<li>Comply with and adhere to all regulatory compliance areas, policies and procedures and best practices</li>
<li>Understand and comply with all HIPAA & SOC2 requirements necessary in working with designated PHI.</li>
<li>Perform additional support functions as needed.</li>
<li>Maintain reliable and predictable attendance during scheduled work hours.</li>
<li>Adhere to Company policies and procedures on attendance, including requests for planned time off, reporting sickness, start time and break times.</li>
<li>Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management</li>
</ul>
QUALIFICATION REQUIREMENTS: The qualifications below outline the education, experience, and core competencies required to successfully perform the essential functions of this role. These criteria represent the minimum standards for a qualified candidate and may include both required and preferred attributes.
 <ul>
<li>Minimum 4 years of experience in a high-volume contact center within a healthcare or medical billing environment.</li>
<li>Experience supporting Bill Review platforms desired.</li>
<li>Proven ability to own and resolve complex inquiries independently, including escalated or sensitive provider issues.</li>
<li>Strong focus on first-call resolution, with the ability to assess, troubleshoot, and resolve issues without unnecessary handoffs.</li>
<li>Skilled in de-escalating tense or frustrated interactions with professionalism, empathy, and confidence.</li>
<li>Demonstrated ability to navigate multiple systems and synthesize information to provide accurate, timely responses.</li>
<li>Experience collaborating cross-functionally with internal departments to resolve multi-layered issues.</li>
<li>Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences.</li>
<li>Excellent organizational and prioritization skills, with ability to multi-task; strong problem solving and decision-making skills.</li>
<li>Excellent computer skills (e.g., Outlook, Teams, to be trained on proprietary software); standard office equipment including phones, scanners, laptop/PC, copiers, various computer programs, etc. Proficient in contact center software and telephony systems.</li>
<li>High level of attention to detail, accuracy, and documentation quality.</li>
<li>Ability to mentor or support junior team members, share best practices, and contribute to a positive team culture.</li>
<li>Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) and CRM platforms.</li>
<li>Familiarity with medical terminology is required</li>
<li>Experience in workers’ compensation billing is preferred but not required.</li>
<li>Strong organizational and time management skills; ability to manage competing priorities in a fast-paced environment.</li>
<li>Commitment to compliance standards, including HIPAA, SOC2, and internal IT security protocols.</li>
<li>Able to cooperate and work cohesively with all co-workers, management, and external customers. Able to plan and complete job duties with minimal supervisory direction, utilize sound judgment, tact, diplomacy, and compassion in verbal and written communication.</li>
<li>Ensure confidentiality of all data, including injured worker’s demographics, employee, and operations data.</li>
<li>Able to complete requirements for in-service training</li>
<li>Ability to work at a fast pace in a rapidly changing environment; high level of flexibility and ability to adapt to the changing needs of the business.</li>
<li>Self-starter, ability to work with minimal supervision.</li>
</ul>
Paradigm Benefits: 
<ul>
<li>Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).</li>
<li>Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.</li>
<li>Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.</li>
<li>Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.</li>
<li>Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.</li>
</ul>
Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.
 
Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.
 
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Senior Customer Service Associate

Multi site management

<div>JOB TITLE: CSA &ndash; CASHIER PART-TIME<div><div>
FLSA STATUS: Non-Exempt Hourly 
SHIFT SCHEDULE: Afternoon and Graveyard Shifts 
DEPT/LOCATION: 1551 Rosecrans Street, San Diego, CA 92106 
REPORTS TO: Retail Store Manager 
 
The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. 
 
DUTIES AND RESPONSIBILITIES 
<ul><li>Provide friendly service to customers</li><li>Greet and assist customers</li><li>Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)</li><li>Account for all monies, cigarettes, and lottery tickets on assigned shift</li><li>Check the expiration date and face-off product</li><li>Follow proper safety protocols and procedures</li></ul> 

REQUIREMENTS 
<ul><li>Must be able to work evening shifts between the hours of 10:00pm - 6:00am</li><li>Must have the ability to accurately handle money</li><li>Must have strong attention to detail</li><li>Must possess excellent verbal and written communication skills</li><li>Must have excellent customer service skills</li><li>Must be capable of effectively communicating with customers and co-workers</li><li>Must be able to work independently and be self-motivated</li><li>Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication</li></ul> 

PHYSICAL DEMANDS 
<ul><li>Must be able to stand and walk for the duration of the shift</li><li>Regularly lift and or move up to 20-50 pounds</li><li>Must be comfortable working in a convenience store environment</li><li>Must maintain a professional appearance and abide by the Dress Code Policy</li><li>Must maintain a professional and friendly demeanor towards customers and fellow employees</li><li>Daily exposure to gasoline and oil products</li><li>Fast-paced environment</li></ul></div><div>
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)</div></div></div>

Customer Service Associate - Part Time

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