service center coordinator

United Way

<div></div><div><div><div><div><div><div><div><div><div>Description</div>
<div><p><b>WayPoint Center Coordinator</b></p><p></p><p><br>
VARIES &bull; Community Impact</p><p></p><p><b><br>
Job Type</b></p><p></p><p><br>
Full-time</p><p></p><p><b><br>
Description</b></p><p></p><p><br>
United Way of the Bluegrass (UWBG) works as catalyst, convenors, and collaborators to foster opportunities for all members of our community to have a better life. We focus on the building blocks of establishing healthy living &mdash; access to quality education and financial stability for individuals and families to thrive. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for regional change. That is what it means to &quot;Live United&quot; in Central Kentucky.</p><p></p><p><b><br>
POSITION</b></p><p></p><p><br>
A WayPoint Center Coordinator, WayPoint Initiative (WCCWI) assists clients who visit UWBG WayPoint Centers. The role of the WayPoint Coordinator, WayPoint Initiative (WCWI) is to assist clients who visit the UWBG WayPoint locations.</p><p></p><p><br>
UWBG WayPoint Centers are sites strategically located throughout our communities to serve and provide a multi-tiered service delivery approach that connect clients to financial education and financial literacy, free income tax counseling and preparation, and other programmatic services that lead individuals and families towards sustainability, stability, and a thriving lifestyle of success.</p><p></p><p><br>
WayPoint Center Coordinator reports directly to the Manager, WayPoint Initiative</p></div>
<div>Requirements</div><br>
<p></p><div><p><b>ESSENTIAL FUNCTIONS:</b></p><ul><div>
Acts as the primary site coordinator or employee of record responsible for: day-to-day management and operations of the center, the routine implementation and execution of standard operational procedures, ensuring the delivery of excellent customer satisfaction and service, and maintaining a professional and inviting workplace environment that is clean and orderly.</div><div>
Serves as the primary point of contact to address client needs.</div><div>
Collaborates with community partners to provide onsite programs and services within the center.</div><div>
Performs professional assessment (intake) for clients through a multi-tiered service delivery approach that connects them to appropriate service providers and subject matter expertise (SME).</div><div>
Collaborates with the UWBG 2-1-1 (24/7 365) Health &amp; Human Services Referral network of professionals to access partner services and referrals accordingly.</div><div>
Provides public-facing engagement as an UWBG ambassador and community advocate for supporting and transforming the life of others.</div><div>
Understands and recognizes the need for growth and expansion opportunities of UWBG program initiatives and occasionally serves as a UWBG representative in the community.</div><div>
Adapts to the flexibility needed to work between assigned Waypoint centers and community events/site and other Waypoint centers.</div><div>
Serves as the custodian for managing documentation for organizational purposes to include management and reporting for federal and non-federal grants.</div><div>
Other duties as assigned.</div></ul><p></p><p><b><br>
CORE UNITED WAY COMPETENCIES</b></p><ul><div>
MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivation.</div><div>
RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</div><div>
COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</div><div>
RESULTS-DRIVEN - Dedicated to d and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</div><div>
BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</div></ul><p></p><p><b><br>
COMMUNITY IMPACT COMPETENCIES</b></p><ul><div>
Drive for Stakeholder Success</div><div>
Effective Communication</div><div>
Adaptability and Change Management</div><div>
Cross-Functional Capability and Collaboration</div></ul><p></p><p><b><br>
QUALIFICATIONS:</b></p><ul><div>
Associate&rsquo;s degree or equivalency required.</div><div>
Fluent bilingual English/Spanish is required.</div><div>
Minimum of two years of continuous work experience in an office environment required.</div><div>
Work in human services, case management, counseling, eligibility determination, social services, non-profit, and oversight is preferred.</div><div>
Computer literacy, particularly in Microsoft Office.</div><div>
Knowledge of current conditions and history of the neighborhoods being served and surrounding nonprofit organizations is highly preferred.</div><div>
Resident of one of the counties being served (past or present) highly preferred.</div><div>
Strong organizational and time-management skills.</div><div>
Excellent oral and written communication skills.</div><div>
Strong customer service skills and enjoy working with the public.</div><div>
Is empathetic and possesses the soft skills required to serve vulnerable populations with dignity and respect.</div><div>
Is flexible and willing to work occasional evenings/nights; Saturday shift is sometimes required.</div></ul><p><b>
REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS</b></p><ul><div>
A valid Kentucky driver&rsquo;s license is required as well as access to a reliable, insured automobile to be used for work-related travel in the Central Kentucky area.</div><div>
Within 30 days of employment, the WayPoint Coordinator must earn the Money Management Essentials Certificate from the Association for Financial Counseling &amp; Planning Education.</div><div>
Within 60 days of employment the WayPoint Coordinator must earn the following certificates, CPR/First aid, First Aid for Opioid Overdose, and Mental health first aid.</div></ul><p><b>
WORK ENVIRONMENT</b></p><p></p><p><br>
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.. This position may require working from any of the WayPoint Centers within our region as needed.</p><p></p><p><b><br>
EXPECTED WORK HOURS</b></p><p></p><p><br>
Monday through Friday, 8:30AM-5:00PM. Must be willing to work a non-standard work schedule, including nights, weekends, and other unusual hours.</p><p></p><p><b><br>
PHYSICAL REQUIREMENTS</b></p><p></p><p><br>
The employee is regularly required to communicate, in oral and written formats, with others in person, over the phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, and operate a computer and other standard office machinery. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 25lbs.</p><p></p><p><b><br>
PRE-EMPLOYMENT SCREENING REQUIREMENTS</b></p><p></p><p><br>
Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language proficiency testing, and a Motor Vehicle Record (MVR) review.</p><p></p><p><b><br>
BENEFITS</b></p><p></p><p><br>
Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans: 3%-6% employer contributions to 401(k), employer-paid life/STD</p><p></p><p><b><br>
Salary Description</b></p><p></p><p><br>
Starting pay range $19.83 - $22.80 per hour</p><p></p><p><b><br>
 Position is contingent on grant funding</b></p></div>
<div>Salary Description</div>
<div>Starting pay range $19.83 - $22.80 per hour</div>
</div><div>Apply
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Required degree level</b></p><div><ul><div>
Associate Degree</div></ul></div><p></p><p><b>
Years of experience</b></p><div><ul><div>
1 - 2 years of experience</div></ul></div><p></p><p><b>
Salary range</b></p><div><ul><div>
$19.83 - $22.80 per hour</div></ul></div><p></p><p><b>
Required languages</b></p><div><ul><div>
English</div><div>
Spanish</div></ul></div></div></div></div></div></div></div><p></p>

WayPoint Center Coordinator, Various Locations (Bilingual - Spanish)

<div></div><div><div><div><div><div><div><div><div><div>Description</div>
<div><p>United Way of the Bluegrass (UWBG) works as catalyst, convenors, and collaborators to foster opportunities for all members of our community to have a better life. We focus on the building blocks of establishing healthy living &mdash; access to quality education and financial stability for individuals and families to thrive. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for regional change. That is what it means to &quot;Live United&quot; in Central Kentucky.</p><p></p><p><b><br>
POSITION</b></p><p>
A WayPoint Center Coordinator assist clients who visit UWBG WayPoint Centers. The role of the WayPoint Coordinator is to assist clients who visit UWBG WayPoint centers</p><p></p><p><br>
UWBG WayPoint Centers are sites strategically located throughout our communities to serve and provide a multi-tiered service delivery approach that connect clients to financial education and financial literacy, free income tax counseling and preparation, and other programmatic services that lead individuals and families towards sustainability, stability, and a thriving lifestyle of success.</p><p></p><p><br>
WayPoint Center Coordinator reports directly to the WayPoint Center Manager</p><p></p><p><b><br>
ESSENTIAL FUNCTIONS:</b></p><ul><div>
Acts as the primary site coordinator or employee of record responsible for: day-to-day management and operations of the center, the routine implementation and execution of standard operational procedures, ensuring the delivery of excellent customer satisfaction and service, and maintaining a professional and inviting workplace environment that is clean and orderly.</div><div>
Serves as the primary point of contact to address client needs.</div><div>
Collaborates with community partners to provide onsite programs and services within the center.</div><div>
Performs professional assessment (intake) for clients through a multi-tiered service delivery approach that connects them to appropriate service providers and subject matter expertise (SME).</div><div>
Collaborates with the UWBG 2-1-1 (24/7 365) Health &amp; Human Services Referral network of professionals to access partner services and referrals accordingly.</div><div>
Provides public-facing engagement as an UWBG ambassador and community advocate for supporting and transforming the life of others.</div><div>
Understands and recognizes the need for growth and expansion opportunities of UWBG program initiatives and occasionally serves as a UWBG representative in the community.</div><div>
Adapts to the flexibility needed to work between assigned Waypoint centers and community events/site and other Waypoint centers.</div><div>
Serves as the custodian for managing documentation for organizational purposes to include management and reporting for federal and non-federal grants.</div><div>
Other duties as assigned.</div></ul><p></p><p><b><br>
CORE UNITED WAY COMPETENCIES</b></p><ul><div>
MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivation.</div><div>
RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</div><div>
COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</div><div>
RESULTS-DRIVEN - Dedicated to d and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</div><div>
BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</div></ul><p></p><p><b><br>
COMMUNITY IMPACT COMPETENCIES</b></p><ul><div>
Drive for Stakeholder Success</div><div>
Effective Communication</div><div>
Adaptability and Change Management</div><div>
Cross-Functional Capability and Collaboration</div></ul></div><br>
<p></p>
<div>Requirements</div>
<div><p><b>QUALIFICATIONS:</b></p><ul><div>
Associate&rsquo;s degree or equivalency required.</div><div>
Minimum of two years of continuous work experience in an office environment required.</div><div>
Work in human services, case management, counseling, eligibility determination, social services, non-profit, and oversight is preferred.</div><div>
Computer literacy, particularly in Microsoft Office.</div><div>
Knowledge of current conditions and history of the neighborhoods being served and surrounding nonprofit organizations is highly preferred.</div><div>
Resident of one of the counties being served (past or present) highly preferred.</div><div>
Strong organizational and time-management skills.</div><div>
Excellent oral and written communication skills.</div><div>
Strong customer service skills and enjoys working with the public.</div><div>
Is empathetic and possesses the soft skills required to serve vulnerable populations with dignity and respect.</div><div>
Is flexible and willing to work occasional evenings/nights; Saturday shift sometimes required.</div></ul><p></p><p><b><br>
REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS</b></p><ul><div>
A valid Kentucky driver&rsquo;s license is required as well as access to a reliable insured automobile to be used for work-related travel in the Central Kentucky area.</div><div>
Within 30 days of employment, the WayPoint Coordinator must earn the Money Management Essentials Certificate from the Association for Financial Counseling &amp; Planning Education.</div><div>
Within 60 days of employment WayPoint Coordinator must earn the following certificates, CPR/First aid, First Aid for Opioid Overdose, and Mental health first aid.</div><div>
Within one year of employment, the Program Manager of WayPoint Initiative must become an accredited financial counselor through AFCPE.</div></ul><p></p><p><b><br>
WORK ENVIRONMENT</b></p><p>
This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The role may require working from any of the WayPoint Centers located in Fayette or Jessamine County.</p><p></p><p><b><br>
EXPECTED WORK HOURS</b></p><p>
Monday through Friday, 8:30AM-5:00PM. Must be willing to work a non-standard work schedule, including nights, weekends, and other unusual hours.</p><p></p><p><b><br>
PHYSICAL REQUIREMENTS</b></p><p>
The employee is regularly required to communicate, in oral and written formats, with others in person, over the phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, and operate a computer and other standard office machinery. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 25lbs.</p><p></p><p><b><br>
PRE-EMPLOYMENT SCREENING REQUIREMENTS</b></p><p>
Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language proficiency testing, and a Motor Vehicle Record (MVR) review.</p><p></p><p><b><br>
BENEFITS</b></p><p>
Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life/STD</p><p></p><p><b><br>
SALARY</b></p><p>
$20.00 - $22.50 per hour</p></div><br>
<p></p>
<div>Salary Description</div>
<div>Starting pay range $20.00 $22.50 per hour</div>
</div><div>Apply
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Payroll &amp; HR Software</div></div></div></div></div><div><div><div><div><div><div><div><p><b><br>
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Required degree level</b></p><div><ul><div>
Associate Degree</div></ul></div><p></p><p><b>
Years of experience</b></p><div><ul><div>
1 - 2 years of experience</div></ul></div><p></p><p><b>
Salary range</b></p><div><ul><div>
$20.00 - $22.50 per hour</div></ul></div><p></p><p><b>
Required languages</b></p><div><ul><div>
English</div></ul></div></div></div></div></div></div></div><p></p>

WayPoint Center Coordinator - Various Locations

Chipotle Mexican Grill

<div>
 <p>
  <strong>
   CULTIVATE A BETTER WORLD
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   THE OPPORTUNITY
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As the Coordinator, Employee Service Center (ESC), you will support Chipotle&rsquo;s restaurant and corporate employees by delivering timely, accurate assistance across a range of HR-related inquiries. You will serve as a first point of contact for employees, helping resolve questions related to benefits, payroll, onboarding, I-9, and other day-to-day processes. In this role, you will balance a high volume of inbound calls and emails with offline casework, ensuring employee information is accurately managed across systems such as Workday and Paradox. Through consistent, high-quality support, you will help maintain smooth HR operations and a positive employee experience across the organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT YOU&rsquo;LL DO
  </strong>
 </p>
 <ul>
  <li>
   Provide prompt, accurate Tier 1 support to Chipotle restaurant and corporate employees by handling incoming calls and emails, and documenting and managing case details in ServiceNow in accordance with established processes and procedures.
  </li>
  <li>
   Support New Restaurant Openings (NROs) by conducting outbound calls and emails to restaurants, helping ensure employees and managers receive timely guidance and support on HR processes during onboarding and launch activities.
  </li>
  <li>
   Triage and escalate complex or unresolved cases (e.g., payroll discrepancies, benefits issues, system access challenges) to Tier II partners as appropriate.
  </li>
  <li>
   Maintain and update confidential employee information including legal name changes, contact updates, and personal identification details, with a high level of accuracy and discretion.
  </li>
  <li>
   Leverage internal training resources and system guides to support each interaction, including payroll inquiries, benefits eligibility, and Ready to Work confirmations.
  </li>
  <li>
   Assist employees and managers with system navigation and troubleshooting across Workday, Chipforce (UKG), Okta (SSO), time entry, and time-off requests.
  </li>
  <li>
   Support new hire onboarding by guiding employees and managers through Workday tasks, including I-9 process support and document uploads.
  </li>
  <li>
   Assist managers and applicants throughout the hiring process using Paradox and Workday Recruiting systems.
  </li>
  <li>
   Serve as a subject matter resource for vendor-supported Webex chat escalations, providing guidance on Tier 1 inquiries and escalating issues as needed to ensure appropriate resolution.
  </li>
  <li>
   Maintain daily reports in Workday and Paradox, ensuring timely completion of tasks and resolving issues such as duplicate accounts for returning employees.
  </li>
  <li>
   Manage multiple priorities across calls, emails, and reporting work, with a focus on timely resolution and strong service delivery.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT YOU&rsquo;LL BRING TO THE TABLE
  </strong>
 </p>
 <ul>
  <li>
   A high school diploma or general education degree (GED) required.
  </li>
  <li>
   Associate degree from a 2-year college or bachelor&rsquo;s degree (BA/BS) from 4-year College or University preferred.
  </li>
  <li>
   1+ years of experience in a customer service or support environment, preferably within a call center or high-volume, employee-facing setting.
  </li>
  <li>
   Experience supporting HR, payroll, benefits, or onboarding inquiries, or similar administrative support work, is a plus.
  </li>
  <li>
   Proficiency with Microsoft Office tools and experience using professional communication platforms (e.g., chat, case management, or ticketing systems) required.
  </li>
  <li>
   Familiarity with Workday or other HR systems is preferred.
  </li>
  <li>
   Bilingual in Spanish (verbal and written) preferred.
  </li>
  <li>
   Ability to navigate sensitive or difficult conversations with professionalism, empathy, and respect.
  </li>
  <li>
   Strong active listening and problem-solving skills.
  </li>
  <li>
   High attention to detail, with clear written communication and strong proofreading capabilities.
  </li>
  <li>
   Proven ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
  </li>
  <li>
   Ability to handle confidential information with discretion and sound judgment.
  </li>
  <li>
   Adaptable and flexible, with the ability to learn quickly and respond to changing priorities.
  </li>
  <li>
   Ability to work a variable schedule to include nights and weekends.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PAY TRANSPARENCY
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  A reasonable estimate of the current base pay range for this position is $20.67&ndash;$26.45. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHO WE ARE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
   <u>
    ADAaccommodations@chipotle.com
   </u>
   if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
  </em>
 </p>
</div>


Coordinator, Employee Service Center

Deskfrnd

<p>The Scheduling Coordinator is responsible for managing the scheduling and deployment of security officers across client sites in the UK. The role involves coordinating shifts, maintaining site coverage, communicating with officers, and liaising with clients to ensure smooth operational delivery.</p><p>This position requires strong organizational skills, attention to detail, and the ability to respond quickly to operational changes.</p><p><b>Key Responsibilities</b></p><p><b>1. Officer Scheduling</b></p><ul><li>Schedule security officers across multiple client sites ensuring full coverage at all times.</li><li>Manage shift allocations, rotations, and officer availability.</li><li>Handle last-minute changes such as sickness, absences, or emergency replacements.</li><li>Monitor attendance and update scheduling systems accordingly.</li><li>Ensure accurate shift records are maintained.</li></ul><p><b>2. Client Communication</b></p><ul><li>Act as the first point of contact for client queries related to staffing and scheduling.</li><li>Provide timely updates to clients regarding staffing arrangements and site coverage.</li><li>Address client concerns professionally and escalate issues when necessary.</li><li>Maintain strong professional relationships with clients.</li></ul><p><b>3. Operational Coordination</b></p><ul><li>Communicate shift details and instructions to security officers.</li><li>Confirm officer availability and site assignments before each shift.</li><li>Coordinate with operations teams to resolve scheduling conflicts.</li><li>Ensure operational continuity across all assigned sites.</li></ul><p><b>4. System &amp; Documentation</b></p><ul><li>Maintain accurate records within scheduling systems (e.g., Parim or similar).</li><li>Track attendance, shift changes, and site requirements.</li><li>Generate reports when required by management.</li></ul><p><b>Required Skills</b></p><ul><li>Strong communication skills (verbal and written English)</li><li>Excellent multitasking abilities</li><li>Ability to work under pressure and handle urgent operational changes</li><li>Attention to detail and strong problem-solving skills</li><li>Experience with scheduling or CRM systems preferred</li></ul><p><b>Preferred Experience</b></p><ul><li>Experience in call center, operations coordination, or workforce scheduling</li><li>Experience dealing with clients or customer support roles</li><li>Familiarity with security industry scheduling systems (Parim or similar) is an advantage</li></ul><p><b>Working Pattern</b></p><ul><li>Roster pattern is of 4 on &amp; 4 off currently. Will be going to change once the full staff will be recruited</li><li>12 hrs of shift curretnly.</li></ul><p>Pay: Rs60,000.00 - Rs75,000.00 per hour</p><p>Work Location: In person</p>

Call Center Agent Scheduling Coordinator

Aspen Dental

<div><div><div><p>Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access.</p></div><div><p>
Work from home as a Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.</p></div><div><p>
We have full-time and part-time positions available. Virtual training classes begin soon, don&rsquo;t miss your opportunity to say YES to a career with Aspen Dental and make an impact on people&rsquo;s lives. Most importantly, you&rsquo;ll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same.</p></div><div><p><b>
Job </b><b>Duties:</b></p></div><div><ul><li><p>
Work with patients to schedule appointments, as the first point of contact for new patients calling to book an appointment or learn about Aspen Dental services</p></li></ul></div><div><ul><li><p>
Answer inbound calls in a high-volume environment, while compassionately handling questions/concerns</p></li></ul></div><div><ul><li><p>
Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments. Focus on appointment acceptance and customer care to reach individual and call center goals.</p></li></ul></div><div><ul><li><p>
Additional duties as assigned by the Call Center Leadership team</p></li></ul></div><p></p><div><p><b><br>
Job </b><b>Requirements:</b></p></div><div><ul><li><p>
High School Diploma or equivalent required</p></li></ul></div><div><ul><li><p>
1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred</p></li></ul></div><div><ul><li><p>
Desire to succeed in a fast-paced, goal and consumer driven environment</p></li></ul></div><div><ul><li><p>
Communication skills, with the ability to speak clearly and professionally</p></li></ul></div><div><ul><li><p>
Tech-savvy - Ability to navigate provided technology efficiently</p></li></ul></div><div><ul><li><p>
Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload</p></li></ul></div><div><ul><li><p>
Must have a quiet, HIPPA compliant, private workspace</p></li></ul></div><div><ul><li><p>
Some evening and weekend scheduling availability required</p></li></ul></div><div><ul><li><p>
Spanish-English bilingual candidates are encouraged to apply. Additional compensation is offered for designated Spanish-speaking roles.</p></li></ul></div><p></p><div><p><b><br>
Compensation and Benefits:</b></p></div></div><div><div><ul><li><p>
Pay rate: <b>$15.50</b>/per hour, plus eligibility for performance-based bonuses paid monthly and pay rate increases at 90 and 180 days.</p></li></ul></div><div><ul><li><p>
Various full and part-time shifts available</p></li></ul></div><div><ul><li><p>
Comprehensive Health, Dental and Vision insurance offerings</p></li></ul></div><div><ul><li><p>
Paid time off</p></li></ul></div><div><ul><li><p>
401K &ndash; with generous company match</p></li></ul></div><p></p><div><p><i><br>
Apply today for immediate consideration and begin your career journey with Aspen Dental!</i></p></div></div></div><p></p>

Scheduling Center Agent

Mendocino College

<div>
 Mendocino-Lake Community College District is currently accepting applications for a Center Assistant at our Coast Center located in Fort Bragg, CA.
 <br/>
 <br/>
 This is a full-time, Classified position, 40 hours per week, 12 months a year. The anticipated work schedule for this position is Monday-Thursday, 8:30 a.m. - 6:00 p.m. and Friday from 8:30 a.m. - 3:00 p.m..
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 <br/>
 We are seeking an equity-minded person who is committed to supporting our diverse student population and the District Mission. Please review our District Mission, Goals and Values at the following website: MLCCD - Mission, Vision, Goals
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 This full-time, 12 month per year position, under direction of the supervisor, performs a variety of administrative support functions for the overall center program; registers students; provides information and assistance to faculty, staff, students, and the public; maintains the security of the center during the evening and weekend hours.
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 <strong>
  <em>
   We recommend downloading this job announcement as you prepare your application materials for submission. Incomplete applications will not be forwarded to the screening committee.
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   <br/>
  </em>
 </strong>
 <strong>
  <strong>
   <strong>
    <strong>
     APPLICATION PROCEDURE
    </strong>
    Through this online portal submit the following documents:
    <br/>
    <br/>
   </strong>
  </strong>
 </strong>
 <ul>
  <li>
   Completed online application
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  <li>
   Resume
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   A cover letter that succinctly addresses how your experience and professional qualifications prepare you for this position
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  <li>
   Contact information for 3 professional references (no letters please; letters submitted will not be reviewed by the screening committee)
  </li>
  <li>
   Be prepared to answer the following supplemental question during the supplemental questions of the application: If you are selected for this position, how will you demonstrate commitment to student success?
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Mendocino College welcomes applications from all qualified candidates who demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of our community college students.
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  <br/>
 </em>
 <strong>
  Salary And Benefits
  <br/>
  <br/>
 </strong>
 Salary Range (25): The starting monthly salary range is $4,573 &ndash; $4,801. There are seven annual step movements; initial placement will be at step 1, approved by the Superintendent/President.
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 Please see the current salary schedule here: MLCCD - Salary Schedule
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 Benefits: With no monthly premium contribution from the employee, we offer a comprehensive benefits package that includes family medical, dental, vision, EAP benefits and employee life insurance. Additional voluntary life insurance is available for employee purchase. Benefits are effective the first of the month following hire date.
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 Holidays and Paid Time Off: The successful candidate will earn twelve (12) days of vacation and twelve (12) days of sick leave per year. Vacation leave increases with the length of service. There are twenty-one (21) paid holidays annually.
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 Retirement: This position is eligible for CalPERS Retirement.
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 <strong>
  The successful candidate will support student and institutional success by executing the following duties:
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 </strong>
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   Plans, schedules, and performs a variety of responsible and technical clerical work.
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   Provides general and specific written and verbal information to faculty, staff, students, and the public on college and departmental policies, procedures, and records, referring to other college departments or outside agencies as appropriate.
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   Receives, screens, and routes visitors; takes and forwards messages; schedules student appointments for assessment testing, academic, Disability
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   Resource Center, CalWorks, Educational Opportunity Programs and Services (EOPS) and other special populations, counseling, and financial aid advising. Provides academic counseling support including checking on transcripts and transcript evaluations providing assessment score results, and providing peer counseling information in the absence of the counselor.
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   Assists students in the registration process; processes applications for admissions, checking for accuracy and completeness; conducts on-line registration; processes forms needed to complete the registration process; forwards to Admissions and Records Office.
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   Assists students with information about Math and English placement, including orientation to the online placement tool and the prerequisite challenge process.
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   Distributes photo ID&rsquo;s and student body cards; prints unofficial transcripts and grade reports as needed; proctors exams.
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   Processes California College Promise Grant Applications; screens financial aid applications and forwards to the Financial Aid Office.
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   Collects fees for tuition, transcripts, community services, ticket sales, and other activities; balances cash receipts; prepares deposits; secures monies.
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   Assists with facilities management including scheduling of room usage by both internal and external groups, making maintenance and repair requests, assures equipment is properly stored and the facilities are properly secured.
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   Supports faculty in general with accessing college resources (e.g. MyMendo, Portal, Human Resources forms), producing classroom materials and communicating with students.
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   Works with Center Supervisor and Public Information Department to maintain current Center information on social media sites.
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   Assists with budget tracking and other recordkeeping; provides reports as necessary; sorts and distributes mail; orders office supplies.
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   Produces, processes, and tracks Purchase Orders (POs) and Personnel Action Forms (PAFs).
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   Provides enrollment/registration support for dual enrollment activities; works with Center administrator, and high school and school district personnel to support dual enrollment processes.
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   Works as liaison between students and the bookstore as needed to assist in ordering and receiving books for students.
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   May work during evening and weekend hours;
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   Uses a variety of software and information systems, including Microsoft Office (especially Word and Excel), Colleague, SARS, and MyMendo.
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   Operates office equipment and tracks maintenance needs of copier.
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   Inputs schedule information and proofs for accuracy.
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   May assist with the tutoring program; assigns tutors to students; reviews and authorizes related paperwork.
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   Trains and provides work direction to others as assigned; assists hourly employees with employment paperwork.
  </li>
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   Attends meetings and workshops as needed; performs related duties as assigned.
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   <br/>
  </li>
 </ul>
 <strong>
  WORKING CONDITIONS
  <br/>
  <br/>
 </strong>
 College Center environment; subject to interruptions and distractions; works alone during evening and weekend hours. Physical demands include sitting, standing, bending, walking, and occasional light lifting (up to 15 lbs).
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 Must meet Human Resources guidelines for qualified hiring; including by not limited to a Live Scan background checkand completion of TB test.
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 Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, geographic, and ethnic backgrounds of students, staff, and faculty.
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 <strong>
  Perferred Qualifications
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  <br/>
 </strong>
 <ul>
  <li>
   AA/AS Degree
  </li>
  <li>
   English/Spanish Bilingual
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   <br/>
  </li>
 </ul>
 <strong>
  KNOWLEDGE OF:
  <br/>
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 </strong>
 <ul>
  <li>
   Related college policies and procedures
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   Modern office practices, procedures, and equipment
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   Word processing, spreadsheet, and data base software and data entry techniques
  </li>
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   Recordkeeping techniques
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  <li>
   Correct English usage, grammar, spelling, punctuation, vocabulary, and basic arithmetic
  </li>
  <li>
   Receptionist and telephone techniques and etiquette
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  <li>
   Interpersonal skills using tact, patience, and courtesy
  </li>
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   Verbal and written communication skills
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   <br/>
  </li>
 </ul>
 <strong>
  ABILITY TO:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Plan, schedule, and perform a variety of responsible and technical clerical work for the assigned Center
  </li>
  <li>
   Work independently with little direction; work alone during evening and weekend hours
  </li>
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   Train and provide work direction to others as assigned
  </li>
  <li>
   Learn, apply and explain rules, regulations, policies, and procedures related to the operation of the Center
  </li>
  <li>
   Meet schedules and timelines
  </li>
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   Communicate effectively both verbally and in writing
  </li>
  <li>
   Analyze situations accurately and adopt an effective course of action
  </li>
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   Establish and maintain cooperative and effective working relationships with others
  </li>
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   Plan and organize work
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  <li>
   Maintain a variety of files and records
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   Type at an acceptable rate of speed
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  <li>
   Understand and follow verbal and written directions
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  <li>
   Prepare correspondence, reports and related materials
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  <li>
   Complete work with interruptions and distractions
  </li>
  <li>
   Operate a variety of computer software, databases and office equipment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Ability To
  <br/>
  <br/>
 </strong>
 Physical demands include sitting, standing, bending, walking, and occasional light lifting (up to 15 lbs)
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 <strong>
  <strong>
   IMPORTANT NOTES REGARDING APPLICATION PROCEDURE
   <br/>
   <br/>
  </strong>
 </strong>
 All application materials must be received by 11:59 pm on the closing date indicated above
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 Only completed applications with the above required documents will be reviewed by the committee
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 Application materials not required (including reference letters) for this position will not be reviewed
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 Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials.
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 Expenses related to the recruitment process are the responsibility of the applicant
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 Incomplete application packets will not be accepted
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 Interviews are by invitation only
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 The college does not reimburse applicants for related travel expenses
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 <strong>
  <strong>
   <strong>
    SELECTION PROCEDURE
    <br/>
    <br/>
   </strong>
  </strong>
 </strong>
 A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and by accessing your
 <strong>
  <strong>
   application profile.
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  <strong>
   <strong>
    CONDITIONS OF EMPLOYMENT
   </strong>
   (Prior to beginning employment)
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   In accordance with Federal Law all employees must provide proof of eligibility to work in the United States;
  </li>
  <li>
   Must be fingerprinted through DOJ and FBI and have background clearance; and Must take a TB test (once hired and every four years thereafter).
  </li>
  <li>
   Within 6 months of employment, must complete required District trainings such as Sexual Harassment Prevention.
  </li>
  <li>
   Mendocino-Lake Community College District is not authorized to sponsor employment visas and be the employer ofrecord for F-1 Visa - OPT extension.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   <strong>
    COMMITMENT TO DIVERSITY
    <br/>
    <br/>
   </strong>
  </strong>
 </strong>
 The Mendocino-Lake Community College District is committed to employing qualified administrators, faculty, and staff members who are dedicated to student success and to recruiting and hiring persons from diverse backgrounds. Diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students including first generation students, underrepresented students, and students of color. The District strives to employ and retain faculty, staff and administrative personnel who promote a positive learning environment and are well prepared to serve our increasingly diverse student population.
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 <br/>
 Mendocino College takes active steps to ensure equal employment opportunity and to create a diverse work and academic environment that is welcoming and inclusive for all.
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 <br/>
 Mendocino-Lake Community College District is an Equal Opportunity Employer
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 <strong>
  <strong>
   <strong>
    <strong>
     <strong>
      EEO STATEMENT
      <br/>
      <br/>
     </strong>
    </strong>
   </strong>
  </strong>
 </strong>
 Mendocino College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. Mendocino College does not discriminate on the basis of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, genetic conditions,
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  pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth),
 </em>
 military or veteran status
 <em>
  . Mendocino College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
  <br/>
  <br/>
 </em>
 <strong>
  <strong>
   <strong>
    <strong>
     <strong>
      ACCOMMODATIONS
      <br/>
      <br/>
     </strong>
    </strong>
   </strong>
  </strong>
 </strong>
 Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources no later than 72 hours prior to the closing date. Human Resources can be contacted at (707) 468-3065 or via email atHRRecruiting@mendocino.edu.
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 <strong>
  About Our College
  <br/>
  <br/>
 </strong>
 Established in 1973, Mendocino College, a Hispanic Serving Institution, is a vibrant and inclusive academic community, rich in culture, creativity, diversity, and technology. A fully accredited two- year community college, the District serves more than 6,500 students across four locations in the greater parts of Lake and Mendocino Counties. Complete with a friendly small-campus academic setting and a respectfully collaborative work environment, Mendocino College prepares students for a future of innovation and success.
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 The beautifully landscaped main campus is located in Ukiah, California. With views of oak- covered hills, sprawling vineyards, and distant mountains, the 127-acre campus is equipped with a state-of-the-art Library/Learning Center, high-tech Nursing Facility, and Student Center. The college operates three fully equipped centers in Fort Bragg, Lakeport, and Willits, conveniently providing our valued students with quality instruction, academic support and administrative services in neighboring communities.
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 With a comprehensive curriculum and engaging instruction, Mendocino College provides a wide variety of degree, certificate, transfer, occupational, and basic skills programs. Mendocino College students learn in a nurturing and supportive environment enhanced by small-sized classes, personalized academic advising, and several hundred dedicated faculty and staff.
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 <strong>
  About Our Communities
  <br/>
  <br/>
 </strong>
 Mendocino and Lake Counties include some of California&rsquo;s most picturesque landscape. Because of the geographic location, climate, and natural beauty, Mendocino and Lake Counties attract many visitors. Agriculture, timber, and tourism industries form the economic base of the area with some light manufacturing. Mendocino and Lake Counties have a long and colorful history as a premium grape-growing region within the state&rsquo;s famous North Coast wine country. A relaxed and friendly lifestyle is characteristic of our communities. Recreational opportunities abound for water skiing, swimming, fishing, boating, sailing, camping, hiking, tennis, and golf.
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 Check out the local visitor guides to find out more: https://www.visitmendocino.com/ &amp; https://www.lakecounty.com/
</div>


Center Assistant - Coast Center

Caliber Collision

<div><p><b>Service Center</b></p>
CSCS GA<p><b>
Job Summary</b></p><p>
Responsible for handling Technician calls, ordering glass parts, and routing technicians; and daily communication with Glass General Managers about the schedule and helping the Customer Service Team with any scheduling questions in the Glass Markets.</p><p></p><p><b>
Essential Job Duties</b></p><ul><li>
Order Auto Glass and Route Glass Technicians&rsquo; day for assigned markets</li><li>
Communicate with Glass General Managers about any issues and go over the schedule for the next day</li><li>
Getting approval on any aftermarket parts that are not automatically approved and need to be used</li><li>
Go over previous day jobs to make sure a technician was able to mark them complete or not complete</li><li>
Assist any Glass Customer Service Representatives that have questions about the scheduler</li><li>
Perform other duties as required to successfully meet the needs of the business</li></ul><p></p><p><b>
Skill/Requirements</b></p><ul><li>
1 year of Glass CSR Experience preferred</li><li>
Attention to detail</li><li>
Very Reliable and able a team player</li><li>
Great written and verbal communication skills</li><li>
Able to type 40+ words a minute and be a great multitasker</li></ul><p><b>
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.</b></p><p></p><p><b>
Must be eligible to work in the U.S. with no restrictions.</b></p></div>

Automotive Glass Dispatcher

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