service center representative

The Fountain Group

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous HR experience is preferred, or candidates who have a want to move into more of an HR type of position
  </li>
  <li>
   This group focuses on leave of absence, disability and unemployment type of questions.
  </li>
  <li>
   100% Remote role.
  </li>
  <li>
   Ability to multitask
  </li>
  <li>
   Strong attention to details.
   <br/>
   <br/>
  </li>
 </ul>
 Minimum Requirements:
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma or equivalent experience
  </li>
  <li>
   Bachelors preferred
  </li>
  <li>
   1-2 years of related experience preferred
  </li>
  <li>
   Ability to multi-task and work in a fast-paced environment
  </li>
  <li>
   Strong communication, organizational and interpersonal skills
  </li>
  <li>
   Exceptional customer service and follow-through skills
  </li>
  <li>
   Ability to maintain confidentiality and apply privacy requirements.
  </li>
  <li>
   Proficient in Microsoft Office (specifically Excel, Word, and Outlook)
  </li>
  <li>
   Knowledge of HR policies, procedures, and systems
  </li>
  <li>
   Experience working on a team, and remaining flexible
  </li>
  <li>
   Knowledge retention and recall
  </li>
  <li>
   Self-sufficient utilization of resources
  </li>
  <li>
   Ability to work under pressure
   <br/>
   <br/>
  </li>
 </ul>
</div>


HR Service Center Representative - Junior

APR Consulting

<div>
 <p>
  An electric utility client is looking for an
  <strong>
   HR Service Center Specialist
  </strong>
  who will provides centralized human resource services spanning payroll, benefits and other transactions through the HR service center (HRSC)
 </p>
 <p>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Rosemead, CA 91770 (Hybrid)
 </p>
 <p>
  <strong>
   Position:
  </strong>
  HR Service Center Specialist
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Pay Rate
  </strong>
  : $27.90/hr. on W2
 </p>
 <p>
  <strong>
   Duration
  </strong>
  : 18 months or longer
 </p>
 <p>
  <strong>
   Schedule:
  </strong>
  M-F 8-5 / 7-4 Shift may vary due to business needs
 </p>
 <p>
 </p>
 <p>
  <strong>
   RESPONSIBILITIES
  </strong>
 </p>
 <ul>
  <li>
   Provides centralized human resource services spanning payroll, benefits and other transactions through the HR service center (HRSC)
  </li>
  <li>
   Ensures efficiency of service center operations, technology and transaction processes
  </li>
  <li>
   Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs
  </li>
  <li>
   Coordinates services with the human resource information systems, human resource program managers and technology specialists
  </li>
  <li>
   Responds to inquiries to the Human Resources Service Center via telephone or the case management tool in a fast-paced environment, identifying and escalating process inefficiencies and failures
  </li>
  <li>
   Utilizes case management tools to track, monitor, and respond to requests from employees, leaders, vendors, and applicants
  </li>
  <li>
   Utilizes standard operating procedures and policies to assist employees, leaders, vendors, and applicants on a wide variety of detailed HR related topics
  </li>
  <li>
   Ensures employment files align with departmental guidelines and regulatory requirements by completing file audits for both new hires and transfers
  </li>
  <li>
   Conducts regular audits and reviews of HR service delivery processes, systems, and documentation to ensure compliance with internal policies, legal requirements, and industry standards
  </li>
  <li>
   Completes termination requests within applicable systems; corrects file feed exceptions
  </li>
  <li>
   Works with HR partners to complete weekly, monthly, and annual reporting and audits as needed, leading the documentation of HR service processes for the HR service center
  </li>
  <li>
   Participates in the development and delivery of training for internal staff, specialist groups, or others as needed
  </li>
  <li>
   A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
  </li>
 </ul>
 <p>
  <strong>
   QUALIFICATIONS:
  </strong>
 </p>
 <ul>
  <li>
   High School Diploma or Equivalent
  </li>
  <li>
   Three or more years of experience in a HR related discipline.
  </li>
 </ul>
 <p>
  <strong>
   DESIRED QUALIFICATIONS
  </strong>
 </p>
 <ul>
  <li>
   HR Systems &amp; Case Management Proficiency
  </li>
  <li>
   Regulatory &amp; Policy Compliance
  </li>
  <li>
   Communication &amp; Customer Service
  </li>
  <li>
   Analytical &amp; Problem-Solving Skills
  </li>
  <li>
   Collaboration
  </li>
 </ul>
 <p>
  <strong>
   About our client
  </strong>
  :
 </p>
 <p>
  <em>
   Our client is one of the largest electric utilities and a longtime leader in renewable energy and energy efficiency in the United States providing electricity for much of Southern California.
  </em>
 </p>
 <p>
 </p>
 <p>
  <strong>
   About APR:
  </strong>
 </p>
 <p>
  Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
 </p>
 <p>
 </p>
 <p>
  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 </p>
 <p>
 </p>
 <p>
  We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!
  </strong>
 </p>
 <p>
 </p>
 <p>
  <strong>
   #SLA
  </strong>
 </p>
</div>


Human Resources Assistant

Sheppard Pratt

<p></p><div><p><b>This is an in person role, requiring 5 days/week in our Towson, MD office.</b></p><br>
<p></p>
<p><b>
Responsibilities:</b></p>
<ul><li>Serves as the first point of contact for HR-related questions via phone, email, or ticketing system.</li></ul>
<ul><li>Provides support on HR processes such as onboarding, offboarding, employee changes, benefits, leaves of absence, and HR systems navigation.</li></ul>
<ul><li>Maintains and updates employee records in the HRIS and ensures data accuracy.</li></ul>
<ul><li>Processes transactions related to job changes, personal information updates, organizational changes, etc.</li></ul>
<ul><li>Generates standard HR reports and assists with audits or data requests as needed.</li></ul>
<ul><li>Escalates complex issues to HR specialists or business partners as appropriate.</li></ul>
<ul><li>Supports compliance with internal policies and relevant labor laws.</li></ul>
<ul><li>Ensures efficiency of service center operations, technology, and transaction processes.</li></ul>
<ul><li>Assists in developing and updating knowledgebase articles and process documentation.</li></ul>
<ul><li>Participates in process improvement initiatives to enhance service center operations.</li></ul><br>
<p></p>
<p><b>
Requirements:</b></p>
<ul>
<li>HS plus 3-4 years of relevant work experience, Associate&rsquo;s plus 2-3 years of experience, or Bachelor&rsquo;s plus 1 year of experience.</li>
<li>Work requires the ability to:
<ul><li>effectively communicate both verbally and in writing;</li>
<li>utilize Excel, Word, Outlook, and PowerPoint with proficiency;</li>
<li>demonstrate working knowledge of employment laws and practices, practices, and procedures;</li>
<li>demonstrate attention to accurate detail and timely follow through in past work experience;</li>
<li>prioritize and organize workload to meet deadlines.</li>
</ul>
</li></ul><p></p><p>Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

HR Coordinator

Premier Health

<div><div><div><div><div><b>Premier OB Gyn of Greene County</b></div><div><b>
Part-time/ 40 hours per pay</b></div><div>
</div><div><b>
Summary</b></div><div></div><p><br>
The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.<br>
<br>
<b>Nature and Scope</b><br>
<br>
The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.</p></div></div></div><div><br>
</div><div><div><div>
Qualifications - External</div><div><div><b>
Qualifications</b><br>
<br>
1. High School diploma or GED, required.<br>
2. Two to three years of experience in an ambulatory health care facility sought.<br>
3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.<br>
4. Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus.<br>
5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.<br>
6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential<br>
7. Ability to work well with multiple teams and in multiple settings</div></div></div></div>
<div><div><div><div><b>Premier OB Gyn of Greene County</b></div><div><b>
2066 W. Main St.</b></div><div><b>
Xenia, Oh 45385</b></div><div>
</div><div><b>
Summary</b></div><div></div><p><br>
The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.<br>
<br>
<b>Nature and Scope</b><br>
<br>
The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.</p></div></div></div><div><br>
</div><div><div><div>
Qualifications - External</div><div><div><b>
Qualifications</b><br>
<br>
1. High School diploma or GED, required.<br>
2. Two to three years of experience in an ambulatory health care facility sought.<br>
3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.<br>
4. Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus.<br>
5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.<br>
6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential<br>
7. Ability to work well with multiple teams and in multiple settings</div></div></div></div></div>

MEDICAL CENTER REPRESENTATIVE

Ace Marketing

<p>Ace Marketing</p><p>Full Job Description</p><p>The Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.</p><p>Skills</p><ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li></ul><p>Shift: Evening/ Night</p><p>Job Types: Full-time, Part-time<br/>Pick &amp; Drop is available for females</p><p>Job Types: Full-time, Contract</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Call Center Representatives/ CSR - 8pm to 3:30am (Females Only)

AL Wessil Holding

<p><b>JD -CSR- Business Center</b></p><p>The CSR will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. He/she will report directly to the Center Manager.</p><p><b>Customer Service Representative Responsibilities:</b></p><ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Managing a team of junior customer service representatives if any.</li></ul><p><b>Customer Service Representative Requirements:</b></p><ul><li>General Business education degree, or equivalent.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Computers proficient.</li><li>Experience working with customer support/hospitality sectors.</li><li>Excellent communication skills.</li><li>Proven sales track record.</li><li>Self driven-Trustworthy-Ambitious</li><li>Ability to deal with different nationalities and strong verbal and written English</li></ul><p>Job Type: Full-time</p><p>Pay: Up to BD500.000 per month</p>

Customer Service Representative/Female

Majid Al Futtaim

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Customer Care Representative | MAF LifeStyle | Customer Care
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE SUMMARY
  </strong>
 </p>
 <p>
  The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE PROFILE
  </strong>
 </p>
 <ul>
  <li>
   Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager.
  </li>
  <li>
   Process all customer requests accurately and efficiently.
  </li>
  <li>
   Focus on meeting the customer&rsquo;s expectations by utilizing all resolution options, as outlined in the company customer service standards.
  </li>
  <li>
   Communicate pertinent information to all Contact Center associates.
  </li>
  <li>
   Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication
  </li>
  <li>
   Ensure all customers are provided gracious, quick and efficient service
  </li>
  <li>
   Communicate pertinent information to all Contact Center associates.
  </li>
  <li>
   Communicate effectively and efficiently with all company associates and business contacts.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS
  </strong>
 </p>
 <ul>
  <li>
   3 to 4 years customer experience
  </li>
  <li>
   Excellent to Fluent English
  </li>
  <li>
   Communication Skills
  </li>
  <li>
   Teamplayer is required
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work from any country in the world for 30 days a year.
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Care Representative

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