service consultant

CarMax

<div>7195 - Irvine - 9501 Research Dr, Irvine, California, 92618<p></p><p>
CarMax, the way your career should be!</p><p></p><p><b>
General Summary:
</b></p><p>Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
</p><p></p><p><b>Principle Duties and Responsibilities:
</b></p><ul><li>Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.</li><li>Assist Service/Customer Operators with incoming service calls when needed.</li><li>Accurately interview and document customer concerns.</li><li>Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).</li><li>Create repair orders, and route work to technicians or mechanical associates.</li><li>Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.</li><li>Consult with customers regarding needed repairs.</li><li>Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .</li><li>Close and invoice repair orders.</li><li>Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.</li><li>Collects service payments and manages cash including receiving and counting money.</li></ul><p>
 Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. Ensure all customer concerns are addressed and resolved in a timely manner.</p><p></p><p><b>
Job Specifications:
</b></p><p>Work requires ability to:</p><ul><li>Demonstrate exceptional interpersonal, communication, and customer service skills.</li><li>Demonstrate exceptional telephone etiquette and active listening skills.</li><li>Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.</li><li>Meet or exceed CarMax guidelines for customer satisfaction.</li><li>Read, interpret and transcribe data in order to maintain accurate records.</li><li>Intermediate computer skills, including spreadsheet knowledge.</li><li>Successfully work with associates in other departments within the store.</li><li>Perform multiple duties in a high-energy, fast-paced working environment.</li><li>Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.</li><li>Stay current in CarMax provided training in all areas of the Service process.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.</li><li>Requires walking or standing for extended periods of time.</li><li>Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.</li><li>Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.</li><li>Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies</li></ul><p></p><p><b>
About CarMax</b></p><p></p><p>
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.</p><p></p><p>
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.</p><p></p><p>
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.</p><p></p><div><div><div><div><div><div><div><p>
The hourly rate for this position is:</p></div></div></div></div></div></div></div>
$19.11 - $19.88<p></p><p><b>
Incentives:</b></p><p></p><p>
In the state of California this position is eligible for incentives and bonuses.</p><p></p><p><b>
Benefits:
</b></p><p></p><p>Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.</p><p></p><p>
Associates that are considered full-time hourly or commissioned are eligible:</p><ul><li>
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
</li><li>For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
</li></ul><p></p><p>Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.</p><p></p><p>
For more details about benefits, please visit our CarMax Benefits website.</p><p>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</p></div>

Service Consultant

Bupa UK

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Service Consultant
  <br/>
  <br/>
 </strong>
 <strong>
  Cairo, Egypt
  <br/>
  <br/>
 </strong>
 <strong>
  Fixed Term
  <br/>
  <br/>
 </strong>
 <strong>
  We make health happen
  <br/>
  <br/>
 </strong>
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Authorize or reject treatment requests before procedures
  </li>
  <li>
   Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
  </li>
  <li>
   Manage membership updates, billing inquiries, and document issuance
  </li>
  <li>
   Coordinate international medical appointments and support cross-departmental communication
  </li>
  <li>
   Investigate and resolve complaints, ensuring customer satisfaction
  </li>
  <li>
   Maintain accurate system records and support new team members
  </li>
  <li>
   Collaborate with providers and internal teams to deliver seamless service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 <br/>
 <br/>
 <ul>
  <li>
   Being able to explain the impact that your role and actions have on the fair treatment of customers
  </li>
  <li>
   Being able to explain the potential implications for customers who are not treated fairly by you or others
  </li>
  <li>
   Making the fair treatment of customers central to all that you do
  </li>
  <li>
   Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Bupa
  <br/>
  <br/>
 </strong>
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 <br/>
 <br/>
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 <br/>
 <br/>
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 <br/>
 <br/>
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 <br/>
 <br/>
 <strong>
  Time Type
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Job Area
  <br/>
  <br/>
 </strong>
 Locations:
 <br/>
 <br/>
 Egypt - Cairo
</div>


Customer Service Consultant

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Service Consultant
  <br/>
  <br/>
 </strong>
 <strong>
  Cairo, Egypt
  <br/>
  <br/>
 </strong>
 <strong>
  Permanent
  <br/>
  <br/>
 </strong>
 <strong>
  We make health happen
  <br/>
  <br/>
 </strong>
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in
 <em>
  <strong>
   rotational shifts including (over-night shifts)
  </strong>
 </em>
 . You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Authorize or reject treatment requests before procedures
  </li>
  <li>
   Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
  </li>
  <li>
   Manage membership updates, billing inquiries, and document issuance
  </li>
  <li>
   Coordinate international medical appointments and support cross-departmental communication
  </li>
  <li>
   Investigate and resolve complaints, ensuring customer satisfaction
  </li>
  <li>
   Maintain accurate system records and support new team members
  </li>
  <li>
   Collaborate with providers and internal teams to deliver seamless service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fresh graduates with a medical background are welcome to apply
   <br/>
   <br/>
  </li>
 </ul>
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 <br/>
 <br/>
 <ul>
  <li>
   Being able to explain the impact that your role and actions have on the fair treatment of customers
  </li>
  <li>
   Being able to explain the potential implications for customers who are not treated fairly by you or others
  </li>
  <li>
   Making the fair treatment of customers central to all that you do
  </li>
  <li>
   Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Bupa
  <br/>
  <br/>
 </strong>
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 <br/>
 <br/>
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 <br/>
 <br/>
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 <br/>
 <br/>
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 <br/>
 <br/>
 <strong>
  Time Type
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Job Area
  <br/>
  <br/>
 </strong>
 Locations:
 <br/>
 <br/>
 Egypt - Cairo
</div>


BEI Customer Service Consultant

Bupa

<div><p>Job Description:</p><p><b>
Customer Service Consultant</b></p>
<p><b>Cairo, Egypt
</b></p><p><b>Permanent</b></p>
<p><b>We make health happen</b>
</p><p>We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in <b>rotational shifts including (over-night shifts)</b>. You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.</p>
<p><b>Key Responsibilities</b>
</p><ul><li><p>Authorize or reject treatment requests before procedures</p></li><li><p>
Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues</p></li><li><p>
Manage membership updates, billing inquiries, and document issuance</p></li><li><p>
Coordinate international medical appointments and support cross-departmental communication</p></li><li><p>
Investigate and resolve complaints, ensuring customer satisfaction</p></li><li><p>
Maintain accurate system records and support new team members</p></li><li><p>
Collaborate with providers and internal teams to deliver seamless service</p></li>
</ul><p><b>What We're Looking For</b>
</p><ul><li>Fresh graduates with a medical background are welcome to apply</li></ul><div>
Able to demonstrate that you pay due regard to customers and treat them fairly by:<br>
<ul><li>Being able to explain the impact that your role and actions have on the fair treatment of customers</li><li>Being able to explain the potential implications for customers who are not treated fairly by you or others</li><li>Making the fair treatment of customers central to all that you do</li><li>Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills</li></ul></div>
<p><b>Why Bupa</b>
</p><p>We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
</p><p>We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
</p><p>Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
</p><p>If you require information regarding this role in an alternative format, please email: careers@bupa.com</p>
<p>Time Type:</p>
Full time<p>
Job Area:</p><p>
Locations:</p>
Egypt - Cairo</div>
<br>
Additional leave, Referral programme, Health &amp; wellbeing programme, Free flu jabs, Private medical insurance, Cycle to work scheme, Private dental insurance, Company pension, Employee mentoring programme, Paid volunteer time, Gym membership, Financial planning services

Thomaston Savings Bank

<div><div><b>P</b><b>art-time positions available (up to 29 hours per week) and full-time positions with a regularly scheduled 40-hour workweek.</b></div><div><br>
Role<div><div><div><p>
Receives incoming calls or messages and determines the products, services, or resources the caller requires or could benefit from. Provides direct support to clients, or connects them to the appropriate bank representative.</p></div><div><p>
Major Duties and Responsibilities</p><div><div><p><b>
Description</b></p></div><p></p><div><div><div><br>
Answer incoming calls and messages, verify the caller&rsquo;s identity and determine their needs, minimizing the caller&rsquo;s time and effort in resolving their concern.</div></div></div><div></div><div><div><div><br>
Identify products and services that may be beneficial to clients using a needs-based approach and provide information about their value and benefits.</div></div></div><div></div><div><div><div><br>
Perform teller functions for clients (i.e. transfer funds between accounts or make loan payments, stop payments, close and reorder debit cards, provide account balances and transaction information, reissue and reset PINs, etc.)</div></div></div><div></div><div><div><div><br>
Maintain comprehensive knowledge of all bank products and services. Assist and guide clients in all aspects of digital banking products, services, and channels.</div></div></div><div></div><div><div><div><br>
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</div><br>
<div></div><ul><li>
EOE, including disability/vets</li></ul></div></div></div></div></div></div></div></div>

Client Service Consultant

<div>7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162<p></p><p>
CarMax, the way your career should be!</p><p></p><p><b>
General Summary:
</b></p><p>Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
</p><p></p><p><b>Principle Duties and Responsibilities:
</b></p><ul><li>Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.</li><li>Assist Service/Customer Operators with incoming service calls when needed.</li><li>Accurately interview and document customer concerns.</li><li>Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).</li><li>Create repair orders, and route work to technicians or mechanical associates.</li><li>Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.</li><li>Consult with customers regarding needed repairs.</li><li>Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .</li><li>Close and invoice repair orders.</li><li>Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.</li><li>Collects service payments and manages cash including receiving and counting money.</li></ul><p>
 Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. Ensure all customer concerns are addressed and resolved in a timely manner.</p><p></p><p><b>
Job Specifications:
</b></p><p>Work requires ability to:</p><ul><li>Demonstrate exceptional interpersonal, communication, and customer service skills.</li><li>Demonstrate exceptional telephone etiquette and active listening skills.</li><li>Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.</li><li>Meet or exceed CarMax guidelines for customer satisfaction.</li><li>Read, interpret and transcribe data in order to maintain accurate records.</li><li>Intermediate computer skills, including spreadsheet knowledge.</li><li>Successfully work with associates in other departments within the store.</li><li>Perform multiple duties in a high-energy, fast-paced working environment.</li><li>Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.</li><li>Stay current in CarMax provided training in all areas of the Service process.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.</li><li>Requires walking or standing for extended periods of time.</li><li>Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.</li><li>Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.</li><li>Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies</li></ul><p></p><p><b>
About CarMax</b></p><p></p><p>
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.</p><p></p><p>
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.</p><p></p><p>
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.</p><p></p><div><div><div><div><div><div><div><p>
The hourly rate for this position is:</p></div></div></div></div></div></div></div>
$16.17 - $26.80<p></p><p><b>
Commissions:</b></p><p></p><p>
This position is eligible for commission.</p><p></p><p><b>
Benefits:
</b></p><p></p><p>Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.</p><p></p><p>
Associates that are considered full-time hourly or commissioned are eligible:</p><ul><li>
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
</li><li>For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
</li></ul><p></p><p>Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.</p><p></p><p>
For more details about benefits, please visit our CarMax Benefits website.</p><p>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</p></div>

Service Consultant/Customer Advisor

ClearSight Center

<div><p><b>Job Description:</b></p>
<p>
The Phone Sales &amp; Service Consultant supports the Surgery Center by managing a high volume of inbound and outbound calls to provide exceptional customer service and drive patient satisfaction. This role serves as the first point of contact, delivering accurate information about services and assisting in appointment scheduling, confirmations, and inquiries in a fast-paced environment. The Phone Sales &amp; Service Consultant supports one or more Patient Care Coordinators with patient care logistics; such as pre-operative education, obtaining mandatory consents and requested clearances.</p><p></p><p><b><br>
Key Responsibilities:</b></p>
<p><b>
Supports:</b></p>
<ul>
<li>Handles a large volume of inbound and outbound calls promptly and professionally, ensuring minimal wait times and efficient handling.</li>
<li>Memorizes and adheres to call scripts and quality standards, adjusting approach based on caller needs.</li>
<li>Identifies customer needs, researches issues, resolves complaints, and provides solutions.</li>
<li>Builds positive relationships by going above and beyond in customer service.</li>
<li>Identifies opportunities to promote services when appropriate.</li>
<li>Monitors and meets daily, weekly, and monthly qualitative and quantitative targets for service, productivity, and quality.</li>
<li>Maintains ownership of calls throughout their lifecycle, including follow-ups and escalations to ensure satisfactory resolution.</li>
<li>Creates and maintains accurate and complete records of daily calls and actions in the EHR/CRM system.</li>
<li>Leverages call data and insights to recommend process improvements.</li>
<li>Performs additional duties as assigned.</li>
</ul>
<p><b>Collaborates:</b></p>
<ul>
<li>Collaborates with the sales team to coordinate scheduling priorities and optimize patient appointments.</li>
<li>Works closely with clinical staff to relay patient needs, appointment details, and follow-up requirements.</li>
<li>Partners with administrative team members to ensure seamless patient communication and service delivery.</li>
<li>Supports marketing initiatives by providing insights from customer interactions to improve outreach and service offerings.</li>
<li>Engages with management to communicate trends in caller feedback and recommend improvements.</li><br>
</ul>
<p><b>Required:</b></p>
<ul>
<li>Adhere to the company's core values and promote a culture of service.</li>
<li>Memorize and follow a call script for inbound patient calls and inbound appointment leads.</li>
<li>Take charge of calls, customer issues, and responsibilities with a calm and composed demeanor.</li>
<li>Prioritizes tasks effectively to meet workflow needs.</li>
<li>Promote and participate in ongoing education and training.</li>
<li>Communicate <i>effectively </i>with all team members, guests, and administrative staff.</li>
<li>Ability to work and excel in a dynamic, fast-paced environment.</li>
<li>Commit to participating in strategic initiatives or events as needed.</li>
<li>Complete relevant department certifications within designated timeframe.<br>
</li>
<li>Complete and comply with all OSHA and HIPPA certifications.<br>
</li>
<li>Commit to a full-time position, working five days a week, with flexibility based on business needs.</li>
<li>Travel to other locations for training or meetings as required.</li></ul><br>
<p></p>
<p><b>
Qualifications:</b></p>
<ul>
<li>Education: High school diploma or equivalent required.</li>
<li>Bilingual (English / Spanish) proficiency is required.</li>
<li>Experience: Prior call center or customer support experience required; sales experience preferred.</li>
<li>Strong active listening and communication skills.</li>
<li>Proficiency in problem-solving and conflict resolution.</li>
<li>Ability to multitask and manage time effectively.</li>
<li>Strong computer and organizational skills including intermediate knowledge of Word, Excel, PowerPoint and Google Drive or similar cloud-based file management systems.</li>
<li>Quick and accurate data entry.</li>
<li>Values Alignment: Demonstrated commitment to core values &ndash; Be Precise, Honor Each Person, Reach for Remarkable, and Stay Humble.</li></ul><br>
<p></p>
<p><b>
Non-exempt / Hourly Position</b></p>
<p><b>
Reports to: Center Director</b></p></div>

Bilingual Phone Sales & Service Consultant

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