service consultant

Bupa

<div><p>Customer Service Consultant</p><div><p>
Job Description:</p><p><b>
Customer Service Consultant</b></p>
<p><b>Cairo, Egypt
</b></p><p><b>Fixed Term</b></p>
<p><b>We make health happen</b>
</p><p>We're expanding our customer service team in Cairo and looking for customer-focused advisors. You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.</p>
<p><b>Key Responsibilities</b>
</p><ul><li>Authorize or reject treatment requests before procedures</li><li>
Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues</li><li>
Manage membership updates, billing inquiries, and document issuance</li><li>
Coordinate international medical appointments and support cross-departmental communication</li><li>
Investigate and resolve complaints, ensuring customer satisfaction</li><li>
Maintain accurate system records and support new team members</li><li>
Collaborate with providers and internal teams to deliver seamless service</li></ul>
<p><b>What We're Looking For</b>
</p><div>Able to demonstrate that you pay due regard to customers and treat them fairly by:<br>
<ul><li>Being able to explain the impact that your role and actions have on the fair treatment of customers</li><li>Being able to explain the potential implications for customers who are not treated fairly by you or others</li><li>Making the fair treatment of customers central to all that you do</li><li>Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills</li></ul></div>
<p><b>Why Bupa</b>
</p><p>We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
</p><p>We encourage all of our people to &quot;Be you at Bupa&quot;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
</p><p>Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
</p><p>If you require information regarding this role in an alternative format, please email: careers@bupa.com
</p><p>Time Type:</p>
Full time<p>
Job Area:</p>
Call Centre<p>
Locations:</p>
Egypt - Cairo</div></div>
<br>
Cycle to work scheme, Company pension, Health &amp; wellbeing programme, Gym membership, Financial planning services, Free flu jabs, Employee mentoring programme, Referral programme

Customer Service Consultant

First Supply LLC

<div>Overview:
<div>
First Supply is seeking an exceptional Customer Service Consultant to enhance our team of dedicated professionals. Do you have the ability to build relationships by having educational and informative conversations that promote our products and resolve customer issues?</div><div></div><div><br>
As a Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general plumbing related inquiries about product application and troubleshooting. Do you have patience, attentiveness, product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement.</div><div></div><div><br>
If you meet the skills and qualifications below, we encourage you to take charge of your career and <b>APPLY </b>with First Supply <b>TODAY!</b></div>
Responsibilities:
<ul><li>Promptly answer telephone calls in a professional manner from customers placing an order or requesting information on specialized technical specifications, pricing on such product or availability of product</li><li>
Quickly and effectively find creative ways to meet customer&rsquo;s needs</li><li>
Identify and propose solutions that benefit all parties involved; or escalate critical issues to the most appropriate personnel to handle the situation</li><li>
Determine and set pricing on products and services as needed to respond to customer requirements while meeting First Supply LLC&rsquo;s profit objectives</li><li>
Recommend products and provide service to customers, based on customer&rsquo;s specific needs</li><li>
Provide accurate information regarding availability of in-stock items to customers; and recommend to Purchasing any stock level issues</li><li>
Meet customers to demonstrate and explain features of products; and instruct customers in use of products</li><li>
Prepare and present quotations to meet customer needs</li><li>
Accurately enter customer sales orders onto the business system</li><li>
Ensure product orders are shipped in a timeframe to meet customer&rsquo;s needs</li><li>
Obtain accurate information from vendors relating to shipment dates, expected date of delivery, etc. for direct &amp; special orders; and provide to customers to help build or maintain good working relationships</li><li>
Identify and develop profitable new sales opportunities</li><li>
Contact or visit potential customers to evaluate their needs, and promote the sale of products and services</li><li>
Gather competitive information from trends in the industry or marketplace and develop plans for opportunities or problems</li><li>
Identify trends in customer satisfaction or dissatisfaction and make recommendations</li><li>
Identify and make recommendations for change for any unusual or repetitive technical service-related problems with products</li><li>
Stay abreast of product developments, changes in local codes and consumer preferences and notify appropriate personnel for any promotional updates that may be needed</li><li>
Attend sales and product review meetings</li><li>
Attend training programs as required</li><li>
Keep records as required</li><li>
Other duties as assigned by the General or Department Manager</li></ul>
Qualifications:
<ul><li>Three years of related experience or equivalent training in trade fields</li><li>
Extensive product knowledge in specialized area, (i.e. Plumbing/HVAC)</li><li>
Computer knowledge and skills with the ability to learn First Supply LLC&rsquo;s business system</li><li>
Ability to assess customer needs and provide customer satisfaction</li><li>
Ability to communicate information and ideas effectively with customers by telephone and in person</li><li>
Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved</li><li>
Attendance on a regular and consistent basis</li></ul><div></div><div><b><br>
First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more!</b></div><div></div><div><b><br>
About First Supply</b></div><div><b>
First Supply</b>&reg; is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well &amp; septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.</div><div>
First Supply also owns and operates 18 Kitchen &amp; Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath &amp; Lighting and KOHLER&reg; Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles&mdash;from contemporary to traditional&mdash;along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.</div><div>
With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today&rsquo;s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.</div><div></div><div><br>
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div></div><div></div>

Gilbarco Veeder-Root

<div>
 <p>
  <strong>
   JOB TITLE
  </strong>
  : CUSTOMER SERVICE CONSULTANT
 </p>
 <p>
  <strong>
   REPORTING TO
  </strong>
  : CUSTOMER SERVICE MANAGER
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PURPOSE OF POSITION
  </strong>
 </p>
 <p>
  The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process and confirm customers&rsquo; orders timely, for any customers within the MEA region for any customer or distributor buying Solution driven products offered for the Retails and Fuelling Solutions Industry. The role has the objective to maximize the efficiency in order intake, end to end order management and revenue for the given period and to match customers&rsquo; delivery time expectation and to improve or enhance our customer&rsquo;s experience. He/She is also responsible to manage all outbound customs and trade issues and maintain all relevant customers&rsquo; data.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY RESPONSIBILITIES
  </strong>
 </p>
 <ul>
  <li>
   Full understanding of international trade requirements especially within the Middle East and Africa region
  </li>
  <li>
   Assessing and processing orders with factories and customers
  </li>
  <li>
   Evaluation of orders and get necessary approval like pricing, discount, shipping information, etc. before processing orders
  </li>
  <li>
   Logging of all orders and tracking details of shipments in Sales Force
  </li>
  <li>
   Co-ordinating with factories on production lead times and ensure order readiness
  </li>
  <li>
   Attend calls with all factories to understand production issues and discuss ways to improve delivery times
  </li>
  <li>
   Ensuring an appropriate order flow with the compliance to organizational policies
  </li>
  <li>
   Co-ordinating with the finance department to resolve invoice and pricing issues
  </li>
  <li>
   Monitoring and evaluation of all orders and sales processes as well as provide weekly reports to all customers
  </li>
  <li>
   Management of the communication with the sales department and customers
  </li>
  <li>
   Working with factory and customers for inspection processes to ensure smooth shipment
  </li>
  <li>
   Check the accuracy of the shipping documents and work pro-actively to avoid any issues during custom clearance
  </li>
  <li>
   File all documents on respective order folders and share the same with customers, sales, AR team when necessary
  </li>
  <li>
   Work with factory / customer on Letter of Credits and provide necessary inputs
  </li>
  <li>
   Co-ordinating with forwarders and customers on shipments deliveries
  </li>
  <li>
   Logging, monitoring and evaluation of all order issues
  </li>
  <li>
   Assistance to Sales teams in obtaining required proforma documents and related information as required
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   POSITION RELATIONSHIPS
  </strong>
 </p>
 <p>
  <em>
   Internal
  </em>
 </p>
 <ul>
  <li>
   Head of Departments
  </li>
  <li>
   Key Accounts Managers
  </li>
  <li>
   Regional Sales Managers
  </li>
  <li>
   Finance team
  </li>
 </ul>
 <p>
  <em>
   External
  </em>
 </p>
 <ul>
  <li>
   Factories
  </li>
  <li>
   Suppliers
  </li>
  <li>
   Customers
  </li>
  <li>
   Freight agents
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MEASURES OF PERFORMANCE
  </strong>
 </p>
 <p>
  Leading: Customer Retention, Customer Satisfaction
 </p>
 <p>
  Lagging: Revenue growth, On time response and delivery
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PERSONAL QUALIFICATIONS &amp; EXPERIENCE
  </strong>
 </p>
 <p>
  <strong>
   Experience/Knowledge
  </strong>
 </p>
 <p>
  <em>
   Required
  </em>
 </p>
 <ul>
  <li>
   5-year customer service experience
  </li>
  <li>
   Experience in Order Management
  </li>
  <li>
   Experience in Logistics and Supply Chain
  </li>
  <li>
   Experience in International Trade
  </li>
  <li>
   Knowledge of import/export carriers and customs matters.
  </li>
 </ul>
 <p>
  <strong>
   <em>
    Preferred
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Customer service experience in a similar industry
  </li>
  <li>
   Order Management experience in a s similar industry
  </li>
  <li>
   Further studies to include Logistics and supply chain.
  </li>
  <li>
   Further knowledge to include International Trade
  </li>
  <li>
   Experience on Sales Force an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Specific Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong Excel dashboard and visual presentation skills
  </li>
  <li>
   Significant attention to detail
  </li>
  <li>
   Problem solving and decision-making skills.
  </li>
  <li>
   Strong interpersonal and communication skills (Verbal &amp; Written)
  </li>
  <li>
   Strong teamwork attitude
  </li>
  <li>
   Fuel Retail industry knowledge and experience
  </li>
  <li>
   Extensive knowledge of internal MRP processes and infrastructure
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Language Proficiency
  </strong>
 </p>
 <ul>
  <li>
   English / French / Arabic- Full Professional Proficiency
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHO IS GILBARCO VEEDER-ROOT
  </strong>
 </p>
 <p>
  Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
 </p>
 <p>
  <strong>
   WHO IS VONTIER
  </strong>
 </p>
 <p>
  Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves &ndash; delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company&rsquo;s website at www.vontier.com.
 </p>
 <p>
  <strong>
   At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
  </strong>
 </p>
 <p>
  Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
 </p>
 <p>
  Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
 </p>
 <p>
  <strong>
   Together, let&rsquo;s enable the way the world moves!
  </strong>
 </p>
</div>


YASH Technologies

<div></div><div><div><div><div><div>Date: Oct 16, 2025
</div></div></div></div><div><div><div><div>Job Requisition Id: 62598
</div></div></div></div><div><div><div><div>Location:
Hyderabad, TG, IN Hyderabad, IN Indore, MP, IN
</div></div></div></div><div></div><div><div><div><div><p>YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.</p><br>
<p></p>
<p>At YASH, we&rsquo;re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth &ndash; bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.</p><br>
<p></p>
<p><b>We are looking forward to hire SAP CS Professionals in the following areas :</b></p><br>
<p></p>
<p>
SAP CS ..Customer Service Consultant</p>
<ul><li>Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module .</li>
<li>Bachelor&rsquo;s degree in Computer Science or equivalent from an accredited college or university.</li>
<li>Experience of SAP S/4 HANA Rise on AWS is mandatory
</li><li>S4 Certification will be added advantage</li>
<li>Experience on the following topics in CS module</li>
</ul>
<p>Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing</p>
<p>Corrective Maintenance Service, Preventive Maintenance Service
</p><p>Service Contract Management,
</p><p>Service Monitoring and Analytics</p>
<p>Warranty Claim Management - Customer Claim Processing</p>
<p>Warranty Claim Management - Supplier Recovery Processing</p>
<p>In-House Repair (3XK)</p>
<p>Recurring Services</p>
<p>Service Order Management</p>
<p>Interaction Center Service Request Management</p>
<p>Business Process Requirement GAPs and Analysis</p>
<p>RICEF-W Objects</p>
<ul><li>Must be proficient in handling Issues/ troubleshooting / support functions.</li>
<li>Should have experience in building the integration of SAP with applications which are non-SAP.</li>
<li>Good knowledge on ticketing tools like service now, solution Manager etc.</li>
<li>Ability to establish and maintain a high level of customer trust and confidence.</li>
<li>Excellent communication skills.</li>
<li>Ready to work in 24 x 5 support environment.</li></ul><br>
<p></p>
<p>At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.</p><br>
<p></p>
<p><b>Our Hyperlearning workplace is grounded upon four principles</b></p>
<ul><li>Flexible work arrangements, Free spirit, and emotional positivity</li>
<li>Agile self-determination, trust, transparency, and open collaboration</li>
<li>All Support needed for the realization of business goals,</li>
<li>Stable employment with a great atmosphere and ethical corporate culture</li></ul></div></div></div></div></div><p></p>

Contractor - SAP CS

<p>A leading Corporate Service Provider firm based in Dubai (Business Bay) is looking for a &ldquo;Business Consultant&rdquo;. Candidate that will lead initiatives to generate new business and manage existing clients.</p><p>The Business Consultant is responsible for:</p><ul><li>Interacting with leads and existing clients.</li><li>Collecting and screening of client&rsquo;s KYC documents;</li><li>Executing of companies&rsquo; registrations, renewals, visas arrangements;</li><li>Managing client expectations and deliver content in a relatable format;</li><li>Maintaining a good relationship with each client to foster trust and develop potential referrals;</li><li>Developing a network of partnerships that would generate a revenue stream for the company;</li><li>Following company internal procedures and instructions.</li></ul><p>Qualification requirements:</p><ul><li>Experience in UAE Corporate Service Provider firm for at least 2 years;</li><li>Knowledge of actual procedures for UAE mainland, free zones and offshore companies registration and administration;</li><li>Good command of English and precise verbal and written communication abilities;</li><li>Flexible and capable of working in dynamic work environment;</li><li>Trustworthy, honest and diligent.</li></ul><p>Salary: As per experience.</p><p>Working schedule: Monday to Friday (from 9 a.m. to 6 p.m.).</p><p>Company is providing UAE employment visa, medical insurance, flight allowance each two years, career growing opportunities.</p><p>Job Types: Full-time, Permanent.</p><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED5,500.00 per month</p>

Business Consultant

Samacedar Tourism Travel

<p><b>Are you passionate about creating unforgettable travel experiences?</b></p><p>Join our dynamic team as a <b>Holiday &amp; Travel Consultant</b>! If you thrive in a fast-paced environment, enjoy working with people, and have a strong background in travel planning, this role is perfect for you.</p><p><b>About the Role</b></p><p>As a <b>Holiday &amp; Travel Consultant</b>, you will design and manage personalized international holidays, seasonal getaways, and bespoke leisure trips. From the first client inquiry to post-travel follow-up, you&rsquo;ll ensure a seamless, enjoyable experience by delivering expert travel advice and exceptional customer service.</p><p><b>Key Responsibilities</b></p><ul><li>Plan, customize, and book international leisure and holiday travel itineraries.</li><li>Provide exceptional end-to-end customer service throughout the travel experience.</li><li>Use <b>Amadeus</b> and online booking platforms to arrange flights, hotels, tours, and add-ons.</li><li>Stay up to date on visa regulations, destination information, and travel advisories.</li><li>Work with <b>B2B partners and suppliers</b> to secure competitive rates and exclusive holiday packages.</li><li>Handle itinerary modifications, cancellations, and in-trip assistance with professionalism.</li></ul><p><b>Requirements</b></p><ul><li>2&ndash;5 years of experience as a <b>Travel Consultant</b> (leisure/holiday or corporate travel).</li><li>Strong proficiency in <b>Amadeus</b> and other online travel systems.</li><li>Excellent communication, interpersonal, and customer service skills.</li><li>Highly organized, detail-oriented, and capable of working efficiently under pressure.</li><li>Experience in creating customized travel packages and working with B2B platforms.</li><li>A <b>degree or diploma in Travel &amp; Tourism, Hospitality, or a related field</b> is an advantage.</li></ul><p><b>What We Offer</b></p><ul><li>Supportive and collaborative work environment.</li><li>Opportunity to work with exciting destinations and global travel brands.</li><li>Access to advanced travel tools and continuous professional development.</li><li>Career growth in a rapidly expanding travel company.</li><li>Attractive <b>travel perks and performance incentives</b>.</li></ul><p>Job Type: Full-time</p>

Holiday & Travel Consultant

Erada Fitness-Al Khor

<p><b>Job description</b></p><p><b>Position Summary:</b></p><p>Nabina is looking for a passionate Project Sales Consultant to join our sales team. The sales consultant&rsquo;s responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. To be successful as a sales consultant you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales consultant should be able to build rapport with customers and close sales.</p><p><b>Roles, Responsibilities &amp; Accountabilities</b></p><p>&middot; Setting sales goals and developing sales strategies.</p><p>&middot; Researching prospects and generating leads.</p><p>&middot; Contacting potential and existing customers on the phone, by email, and in person.</p><p>&middot; Handling customer questions, inquiries, and complaints.</p><p>&middot; Preparing and sending quotes and proposals.</p><p>&middot; Managing the sales process through specific software programs.</p><p>&middot; Building and maintaining a CRM database.</p><p>&middot; Meeting daily, weekly, and monthly sales targets.</p><p>&middot; Participating in sales team meetings.</p><p><b>Skills:</b></p><p>&middot; Excellent customer service and sales skills.</p><p>&middot; Strong verbal and written communicator.</p><p>&middot; Excellent phone and presentation skills.</p><p>&middot; Proficiency in Microsoft Office, CRM, and sales software programs.</p><p>&middot; Good negotiation and problem-solving skills.</p><p><b>Education:</b></p><ul><li>Associate or bachelor&rsquo;s degree in a related field.</li><li>High school diploma/GED.</li><li>4+ years of sales experience</li></ul><p>Job Type: Full-time</p><p>Pay: QAR6,000.00 - QAR8,000.00 per month</p><p>Experience:</p><ul><li>hardware projects: 4 years (Required)</li><li>building material: 4 years (Preferred)</li></ul><p>License/Certification:</p><ul><li>Qatar Driver License (Required)</li></ul>

Project Sales Consultant

Search 10000+ Service consultant jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 service consultant jobs NEAR_ME

Customer Service Consultant

Customer Service Consultant

Customer Service Consultant

Contractor - SAP CS

Business Consultant

Holiday & Travel Consultant

Project Sales Consultant