service consultant

Professional Services trading and contracting w.l.l

Service ConsultantCompany: Professional Services Location: Doha Reporting To: Business &amp; Operations Lead Employment Type: Full-TimeAbout the CompanyProfessional Services is a leading service-sector company based in Doha, Qatar, providing solutions in:<ul><li>Company Formation Services</li><li>PRO Monthly Services</li><li>Accounting Outsourcing</li><li>Business Consultation Services</li></ul>Job SummaryWe are looking for a dynamic and customer-focused Service Consultant to join our growing team. The ideal candidate should have strong communication and client-handling skills, with the ability to build and maintain professional customer relationships.Key Responsibilities<ul><li>Handle client inquiries and explain company services professionally</li><li>Build and maintain strong customer relationships</li><li>Attend assigned leads and convert them into successful business deals</li><li>Assist clients with company formation and related service processes</li><li>Coordinate with internal departments for smooth service delivery</li><li>Follow up with clients regarding documentation and service updates</li><li>Maintain customer records and prepare reports when required</li><li>Ensure high levels of customer satisfaction and professional service</li></ul>Requirements<ul><li>Minimum 2 years of experience in Customer Relationship or related field</li><li>Strong communication and interpersonal skills</li><li>Ability to manage client interactions professionally</li><li>Good organizational and coordination abilities</li><li>Proficiency in MS Office and basic reporting</li><li>Knowledge of service-sector operations in Qatar is an advantage</li></ul>Preferred Skills<ul><li>Customer relationship management</li><li>Sales and negotiation skills</li><li>Problem-solving abilities</li><li>Teamwork and time management skills</li></ul>Work Location: In person

Service Consultant

InsureOne Insurance Services America LLC

<div>Our Company:

Join the winning team at InsureOne Insurance Services America, part of the Confie Family of companies, now part of Alliant Insurance Services, the largest insurance agency in the US. At InsureOne, we specialize in Personal Lines, Commercial, Life and Group Benefits insurance. InsureOne provides insurance solutions to hundreds of thousands of customers across all fifty states. InsureOne is actively licensed in all 50 states and currently has 50+ Brick and Mortar locations in 10 states with 2 National Service/Sales Centers located in the Eastern and Central time zones.

Come Grow With Us!

We are looking for energetic, bright, and talented individuals who want opportunities for career growth to join our team of insurance professionals offering Personal Lines, Commercial/Business, Life and Health insurance to hundreds of thousands of customers across the US. We are working to grow the InsureOne brand and are looking for the right people to be a part of this amazing journey while taking your career and income potential to new heights!

What You Will Do:

As a Commercial Lines Service Consultant, you will be involved in several phases of the client experience. You will focus on retaining and building a book of business by working with our existing client base to analyze the current insurance portfolio and provide customized solutions to fit their needs. This role also places a focus on service and sales, as we encourage our Service Consultants to generate cross-sell opportunities and referrals by providing exceptional customer experience.
<ul>
<li>Manage an existing book of business, focusing on growth and retention while delivering exceptional customer service.</li>
<li>Routinely conduct consultative conversations with our clients to ensure all coverage needs are addressed</li>
<li>Quote and Bind new business from both prospects and existing clients</li>
<li>Generate cross-sell, referral, and up-sell opportunities</li>
<li>Completes all required applications and documentation; obtains signed application</li>
<li>Maintain a professional demeanor in all interactions</li>
<li>Meet personal and team qualitative and quantitative targets</li>
<li>Work with customers to provide exceptional service while resolving customer requests such as, but not limited to, billing, endorsement, COI&rsquo;s, creating insurance documents, etc.</li>
<li>Support all company initiatives as requested, guided by our company&rsquo;s WE CARE values, sales culture, and business needs</li>
<li>Hybrid work environment possible, with time in office and then remote once expectations are met and mutual agreement has been established between individual and management (if candidate has appropriate licensing).</li>
</ul>
Work Experience:
<ul>
<li>Must have at least 1 year of experience in the Insurance industry in Commercial Lines with experience working with admitted carriers; surplus lines market experience a plus</li>
<li>Must be fluent in English</li>
<li>Must have a license to sell Commercial Lines Insurance in NY</li>
<li>Must possess basic computer skills</li>
<li>Have experience using AMS360 or other CRM platforms</li>
<li>Excellent attention to detail and organizational skills</li>
<li>Ability to work well independently and on a team</li>
<li>Positive attitude in a fast-paced environment</li>
<li>Precise verbal and written communication skills</li>
<li>Capable of working quickly and efficiently</li>
<li>Fluent in Spanish a plus, but not required</li>
</ul>
Education:
<ul>
<li>Must have a High School diploma or equivalent</li>
<li>Must have an Associate's Degree or 1+ year of relevant experience</li>
</ul>
Our Perks!
<ul>
<li>Lucrative incentive sales plans, bonuses, and sales contests</li>
<li>Comprehensive Benefits package including medical, dental, vision, and life insurance</li>
<li>Comprehensive paid training and licensing with continuous ongoing training and mentorship</li>
<li>Additional benefits include paid holiday, vacation, and sick time</li>
<li>Retirement Plan: A 401K plan with a percentage of company-matched contributions</li>
<li>Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems &mdash; at no cost</li>
</ul>
Office address: 728 Center Street, Lewiston, NY, 14092

Pay Range:

Base: $45,000 - $75,000 / year based on experience

+ Monthly commissions on new business written by Service Consultant

+ Monthly Bonus based on successful achievement of KPIs &ndash; up to $1,000 / month

+ Percentage of Fees collected on appropriate business

More about us:

The Confie family of companies has successfully acquired and integrated over 100 acquisitions since 2008. This demonstrates our desire for continued growth and our ongoing commitment to being the most trusted source of insurance solutions, so our customers can have peace of mind! While our offices work independently for that hometown feel, we have the resources that a corporate environment offers to provide stability, growth opportunities, and risk support, when needed.<h4 class="jobSectionHeader">
Licenses &amp; Certifications</h4>
Required<ul><li>
Dept of Insurance License</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Commercial Lines Service Consultant (required to have an active Property & Casualty license)

Americana computer Systems LLC

To lead the design, implementation, and optimization of SAP S/4HANA Service Management solutions, supporting the delivery of efficient, scalable, and citizen-centric service processes across the organization.This role requires a highly experienced SAP Service functional professional with strong hands-on expertise in SAP S/4HANA Service, capable of modernizing service operations and supporting the organization&rsquo;s digital transformation initiatives.The position is responsible for providing functional leadership, ensuring high-quality solution delivery, and collaborating closely with business stakeholders and technical teams to enable streamlined service execution, transparency, and operational excellence.Strong functional, analytical, and communication skills are essential, along with fluency in both Arabic and English.Lead and support the design, configuration, and delivery of SAP S/4HANA Service Management solutions to ensure high-quality and stable operations.Oversee the implementation and functional support of SAP S/4HANA Service processes, including service requests, service orders, Case Management, Partner Function, Activities and service billing.Collaborate with business stakeholders to gather, analyze, and translate service-related requirements into effective SAP solutions.Analyze existing service processes and scenarios and recommend or implement improvements aligned with business and government service standards.Ensure adherence to SAP best practices, internal policies, and documentation standards across all service-related developments and configurations.Manage and support integration with related SAP modules such as Finance (FI), PSCD, CS, and BTP.Provide functional guidance, knowledge transfer, and support to support teams and end users.Support project activities including planning, execution, testing, and go-live for service-related enhancements and implementations.Monitor system issues related to SAP Service processes and support incident resolution in coordination with technical teams.Participate in periodic reviews of service performance, process efficiency, and system utilization, and propose continuous improvement initiatives.Educational QualificationBachelor&rsquo;s degree in information technology, Computer Science or related fieldExperience7+ years of experience as an SAP Functional Consultant with strong expertise in SAP S/4HANA Service, SAP Case Management, or SAP CRM Service.Experience working with public sector clients and Judicial Services will be plusCertificationsSAP Certified Application Associate &ndash; SAP S/4HANA Service or SAP Certified Application Associate &ndash; SAP Customer Service (CS) or relevant SAP Service/CRM certification.Work Location: In person

SAP S/4HANA Service Functional Consultant

Primis

<div>
 
 ITSM Consultant &ndash; BMC Helix (Dubai- Onsite)
 
 
 Location: Dubai, UAE
 
 
 Contract (12 months) + option to extend (NO VISA SPONSORSHIP)
 
 
 
 
 
 We&rsquo;ve partnered with a leading enterprise client looking for an experienced ITSM Consultant with strong hands-on BMC Helix expertise to join a major transformation programme in Dubai.
 
 
 This is a contract role with immediate start preferred and strong extension potential.
 
 
 
 
 
 What you&rsquo;ll be doing
 
 <ul>
 <li>
 Configuring and optimising BMC Helix ITSM environments
 </li>
 <li>
 Working across Incident, Problem, Change, Request, Knowledge and CMDB modules
 </li>
 <li>
 Designing workflows, SLAs and service catalogue processes
 </li>
 <li>
 Supporting Digital Workplace and Smart IT administration
 </li>
 <li>
 Driving workflow automation and AI-assisted service management initiatives
 </li>
 <li>
 Managing CMDB modelling, service mapping and data quality
 </li>
 <li>
 Integrating REST APIs, SSO, LDAP/Active Directory and monitoring tools
 </li>
 <li>
 Supporting knowledge management and self-service optimisation
 </li>
 </ul>
 
 
 
 
 Tech environment
 
 <ul>
 <li>
 BMC Helix ITSM
 </li>
 <li>
 Remedy AR System
 </li>
 <li>
 Digital Workplace
 </li>
 <li>
 Smart IT
 </li>
 <li>
 Helix Innovation Studio
 </li>
 <li>
 CMDB
 </li>
 <li>
 HelixGPT / AI-driven service management
 </li>
 <li>
 REST APIs
 </li>
 <li>
 JavaScript or Python scripting
 </li>
 <li>
 Azure OpenAI exposure beneficial
 </li>
 </ul>
 
 
 
 
 What we&rsquo;re looking for
 
 <ul>
 <li>
 5+ years of ITSM experience
 </li>
 <li>
 Strong hands-on BMC Helix platform experience
 </li>
 <li>
 ITIL v4 knowledge or certification
 </li>
 <li>
 Experience working in enterprise environments
 </li>
 <li>
 Strong stakeholder communication skills
 </li>
 <li>
 Immediate or short notice availability preferred
 </li>
 </ul>
 
 
</div>

Information Technology Service Management Consultant

Al Masaood

<div>
 
 Al Masaood Automobiles -
 
 Parts Consultant, Counter Sales
 
 &ndash; Mussafah, Abu Dhabi
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a customer-focused
 
 Parts Consultant, Counter Sales
 
 with 1&ndash;2 years&rsquo; experience in a similar role and exposure to a multi-brand automotive environment.
 
 
 
 
 
 This role plays a key part within the Parts team, working closely with Service, Logistics, Finance, suppliers, and customers.
 
 
 
 
 
 You will be responsible for understanding customer requirements, sourcing parts through supplier engagement, and managing the full sales cycle&mdash;from enquiry through to order confirmation, purchase closure, and aftersales support&mdash;ensuring a smooth and professional customer experience.
 
 
 
 
 
 
 Job Purpose
 
 
 
 To deliver efficient, customer-focused parts sales support at the counter, ensuring accurate sourcing, order processing, and a seamless end-to-end customer experience.
 
 
 
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Deliver a high standard of customer service at the parts counter, ensuring prompt and accurate support
 </li>
 <li>
 Understand customer needs and accurately identify required parts
 </li>
 <li>
 Source parts by liaising with internal teams and external suppliers
 </li>
 <li>
 Engage suppliers to confirm availability, pricing, and delivery timelines
 </li>
 <li>
 Prepare quotations, confirm orders, and complete sales transactions
 </li>
 <li>
 Manage the full customer journey from enquiry through to purchase completion and aftersales support
 </li>
 <li>
 Promote and upsell parts, accessories, and current campaigns to maximise sales opportunities
 </li>
 <li>
 Maintain up-to-date knowledge of parts, pricing, and specifications
 </li>
 <li>
 Ensure all customer and transaction data is accurately recorded in ERP systems
 </li>
 <li>
 Coordinate with internal departments to fulfil customer requirements efficiently
 </li>
 <li>
 Ensure compliance with SOPs, quality standards, and QHSE requirements
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Work Experience
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years&rsquo; experience in a parts sales or similar customer-facing role
 </li>
 <li>
 Experience in a multi-brand automotive environment preferred
 </li>
 <li>
 Strong knowledge of automotive parts and components
 </li>
 <li>
 Proven ability to meet sales targets in a fast-paced environment
 </li>
 <li>
 Strong communication skills, with confidence in engaging with customers, suppliers, and internal stakeholders
 </li>
 </ul>
 
 
 
 
 
 Why Work at Al Masaood?
 
 
 <ul>
 <li>
 Work within a leading automotive group in the UAE with a strong legacy and market presence
 </li>
 <li>
 Gain exposure to a multi-brand environment, including leading OEMs and AutoCentral
 </li>
 <li>
 Be part of a well-connected network across service, parts, and logistics operations
 </li>
 <li>
 Join a collaborative, high-performing team with a strong customer-first culture
 </li>
 <li>
 Access structured career growth opportunities within the aftersales function
 </li>
 <li>
 Work in an environment that values performance, accountability, and continuous improvement
 </li>
 </ul>
 
 
 
 
 
 
 
 Ready to take the next step in your career with Al Masaood? Apply now or follow us for future opportunities:
 
 
 
 
 
 Al Masaood Website
 
 |
 
 LinkedIn
 
 |
 
 Instagram
 
 |
 
 Facebook
 
 |
 
 Youtube
 
 |
 
 Twitter (X)
 
 
 
 
</div>

Parts Consultant - Counter Sales

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and futureproofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Our Luxury Tech Consultant: is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our consultant is also required to maintain high levels of standards in terms of grooming.
 
 
 <ul>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty
 </li>
 <li>
 Address customers' queries about products, prices, availability, product uses, and services
 </li>
 <li>
 Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers' expectations
 </li>
 <li>
 Advise customers on product ranges best suited to their needs
 </li>
 <li>
 Demonstrate usage and benefits of various brands and products
 </li>
 <li>
 Generate sales, while achieving line and sales targets, using make up knowledge
 </li>
 <li>
 Sell-out target tracking at store level
 </li>
 <li>
 Generate daily sales reports
 </li>
 <li>
 Participate in achieving incentives
 </li>
 <li>
 Track post-launch sales at store level
 </li>
 <li>
 Ensure merchandising levels in the store are met as per the brand guidelines
 </li>
 <li>
 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
 </li>
 <li>
 Report stock shortages using the stock order form
 </li>
 <li>
 Ensure stock receipt as per set procedures
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Previous experience in an assisted sales environment or service led environment
 </li>
 <li>
 Previous experience working with / in a premium technology brand
 </li>
 <li>
 Fluent in English preferred &amp; local market language essential
 </li>
 <li>
 Track record for creating innovative solutions that solve problems and/or challenge convention
 </li>
 <li>
 Be prepared to hit targets
 </li>
 <li>
 Great customer-facing and sales skills, including the ability to adapt your style to the
 </li>
 <li>
 needs of every customer
 </li>
 <li>
 A confident approach and a friendly manner
 </li>
 <li>
 Be confident in giving in-depth bespoke consultations to answer every customer&rsquo;s questions
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Consultant - Luxury Tech - Dyson Nakheel Mall Dammam

Royal Class Travel and Tourism

Job description:We are seeking a motivated and customer-oriented Customer Happiness Consultant to join our growing team. If you are passionate about delivering excellent service and creating positive customer experiences, we would love to hear from you.Key Responsibilities:* Handle customer inquiries via phone calls, WhatsApp, and email in a timely and professional manner* Provide accurate information about company services and assist customers with their needs* Ensure a high level of customer satisfaction and deliver a positive experience at every touchpoint* Follow up with customers and resolve complaints efficiently and effectively* Maintain and update customer records, reports, and communication logs* Coordinate with internal teams to ensure smooth and timely service delivery* Represent the company professionally in all customer interactionsRequirements:* Strong communication skills in Arabic and English (preferred)* Basic computer skills and familiarity with digital communication tools* Ability to التعامل مع العملاء باحترافية under different situations* Strong follow-up and problem-solving skills* Positive attitude with a willingness to learn and growImportant Conditions:* Arabic nationality only* Age between 20 &ndash; 30 years* Own visa is mandatorySalary &amp; Benefits:* Salary: AED 2,000 per month* Opportunity to gain experience in a customer-focused role* Supportive and collaborative work environmentPay: From AED2,000.00 per monthWork Location: In person

Client Relations Officer -Arabic

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