service counselor

Universal Orlando Resort

<div><p><b>***Please note this is NOT a remote position. Sales/Service Counselors are required to work on-site at the Universal Orlando Guest Contact Center.***</b></p>
<h3 class="jobSectionHeader"><b>
SALES COUNSELOR</b></h3>
<h3 class="jobSectionHeader"><b>JOB SUMMARY:</b></h3>
<p>
Sales Counselor is responsible for providing outstanding customer service for all UO guests by working in a high paced phone environment, handling sales and guest service; including processing orders for Universal Orlando&rsquo;s products and services which include Annual Passes, Tickets, Vacations and online support. This position fields incoming live calls to address a variety of needs including, but not limited to, customer service, sales, basic troubleshooting and general product information for all Universal Orlando products and services.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Meet monthly assigned sales goals including but not limited to: Conversion, Average Order Value (AOV), Length of Stay (LOS) and Multi-Park Ticket Sales.</li>
<li>Meet monthly Quality standards, as outlined by GCC Quality program.</li>
<li>Support and deliver a World Class destination experience by offering additional enhancements to every guest.</li>
<li>Meet monthly productivity metrics such as: Aux 9, Adherence, AHT, Attendance, Order Entry Errors and others as defined by the company.</li>
<li>Understand and actively participate in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.</li>
<li>Perform other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>EDUCATION:</b></h3>
<ul><li>High school degree is required.</li>
<li>Associate&rsquo;s degree is preferred.</li>
</ul><h3 class="jobSectionHeader"><b>EXPERIENCE:</b></h3>
<ul><li>Minimum of two or more years working in an inbound Omni Channel Contact Center with a Travel or Sales related background.</li>
<li>Will also consider candidates with successful face to face sales or back of house hospitality industry experience.</li>
</ul><h3 class="jobSectionHeader"><b>SERVICE COUNSELOR</b></h3>
<h3 class="jobSectionHeader"><b>JOB SUMMARY:</b></h3>
<p>
Service Counselor is responsible for providing outstanding customer service for all UO guests and client groups by working in a high paced Omni Channel support environment, handling guest service inquiries; including processing orders for Universal Orlando&rsquo;s products and services which include: Annual Pass Renewals, Flex Pay, Dining, E-mail, and Amazon. This position fields incoming live calls and email correspondences to address a variety of guest needs, including but not limited to: customer service, limited sales, basic troubleshooting and general product awareness and education for all Universal Orlando products and services.</p>
<h3 class="jobSectionHeader"><b>
MAJOR RESPONSIBILITIES:</b></h3>
<ul><li>Handle all inquiries regarding Flex Pay Annual Pass Accounts, Annual Pass Renewals, Dining and general Universal Resort information.</li>
<li>Educate guests on features and benefits of various tiers of annual pass products.</li>
<li>Handle assisting both external and internal guests with creating/modifying dining reservations for all UOR full-service restaurant venues via Zomato and OpenTable booking systems.</li>
<li>Assist guests with Print@Home ticket errors and resend requests for all supported Universal Theme Parks and Resorts.</li>
<li>Provide general information via inbound or electronic channels.</li>
<li>Meet and maintain monthly performance metrics as defined by the company.</li>
<li>Maintain high quality standards including professionalism, product knowledge, policy and procedure.</li>
<li>Team Members will be required to be multi-skilled and will be cross-utilized within all channels within the Guest Contact Center based on service needs. This includes all inbound and written forms of communications supporting the internal/external client groups and stakeholders across Universal Orlando including, but not limited to, Annual Pass Brand Ops, Guest Services, Entrance Ops, Amazon, Universal Parks &amp; Resorts Vacations, USH, E-Commerce, and E-mail.</li>
<li>Meet and maintain daily/monthly productivity metrics as defined by the company for Aux 9 (Personal Aux), Adherence, Attendance, Invalid Calls to GSS, Others as defined by the company.</li>
<li>Understand and actively participate in Environmental, Health &amp; Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.</li>
<li>Perform other duties as assigned.</li>
</ul><h3 class="jobSectionHeader"><b>EDUCATION:</b></h3>
<p>
High school degree or GED is preferred.</p>
<h3 class="jobSectionHeader"><b>
EXPERIENCE:</b></h3>
<ul><li>2+ years call center experience preferred;</li>
<li>or equivalent combination of education and experience.</li>
<li>Working knowledge of the Internet and Microsoft Office is required.</li>
</ul><h3 class="jobSectionHeader"><b>ADDITIONAL INFORMATION:</b></h3>
<ul><li>Successful candidates will work with multiple clients per day in a regimented and highly structured work environment.</li>
<li>PC skills must be above standard to be successful in this role. Candidates must be comfortable working within multiple operating systems simultaneously within several different system windows.</li>
<li>Semi-routine and highly structured with constant operational changes; majority of work covered by established policies and procedures however decision-making skills are required to ensure both a positive guest experience and the company and its assets are represented according to company standards.</li>
<li>Exchange of information, which occasionally requires tact and/or diplomacy with both internal and external customers.</li>
</ul>
<p>Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.</p>
<p>
Universal Orlando Resort. <b>.</b></p>
<p>
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM &amp; &copy; 2026 Universal Studios.</p></div>

Inbound Call Center Opportunities (Sales/Service Counselor)

Evergreen Family Counseling LLC

<p><b>Evergreen Family Counseling</b> is an agency in the Columbia River Gorge that has been serving clients referred to and involved with the Washington state Department of Children Youth and Families in Clark, Skamania and Klickitat counties for the past 10 years.</p><p><i><b>Please note:</b></i> <b>***</b><i><b>Evergreen Family Counseling has contracts solely with the WA Department of Children Youth and Families and therefore does not have a business website</b></i>.<b>***</b></p><p>Evergreen is currently hiring two full time therapist positions in Clark County to work with at-risk children and families.</p><p><b>Sub-contractors are 1099 self-employed contractors.</b></p><ul><li>The job is primarily in client homes, and in a home office. A secure home office space and a computer and printer is required.</li></ul><p>Family Therapist/Counselor sub-contractor position to provide individualized in-home counseling and parenting education. Family Preservation Services help families improve parenting skills and family stability by providing in-home support with stabilization, crisis and family counseling, resource coordination, and case management services for families.</p><p>Areas that often need to be addressed with families include positive parenting strategies, child development education, preventing child maltreatment, family counseling and family systems, past traumas, depression, substance abuse, and other struggles that can contribute to family challenges. Advocacy and connecting families with needed resources and supports are some of the great rewards of this position.</p><p>Clients referred for services are voluntary and seen as possessing strengths and motivation favorable to benefiting from counseling and case management activities. Clients are families with parent-teenager conflict or parents of younger children where there are concerns about the parents' parenting knowledge/skills and/or child abuse/neglect.</p><p>Families in Washington are also able to self refer for support and family counseling.</p><p>Scheduling is very flexible and can include both day and occasional evening client appointments, or weekends if desired (weekends not required).</p><p>This position requires a dedicated professional who is compassionate, self-motivated, experienced with the client population, extremely organized, has strong technical writing skills, and is computer proficient with use of Word, Excel, and Adobe.</p><p>Program specific training and supervision are provided.</p><p>The position also requires someone with strong family counseling skills who is able to quickly form a therapeutic relationship with families and help them develop goals and an action plan to address the specific challenges they are facing.</p><p>Services employ a social work model, assessing the family in their home environment. Strengths/needs based counseling services are provided (Motivational Interviewing/Trauma Informed approach) and the families are also supported to expand their support networks and connections with appropriate community resources. Family counselors have access to limited funds to assist families with concrete needs.</p><p>Requirements: MA/MSW/MS+1 year minimum family and child work experience or BSW/BA/BS in a counseling related field plus 2 years child/family work required. Current WA Department of Health certification or license is ideal; must be willing to obtain.</p><p>Please see the WA Department of Health website for licensing or certified counselor/certified advisor application and requirements. Human Development is not considered a counseling related degree. However, it may qualify under Certified Advisor, but would need to clarification with WA Department of Health</p><p>Financial support is offered for obtaining required certification.</p><p>A degree in a social service, psychology, social work or counseling related field is required.</p><p>You must have your own vehicle, current driver license, obtain CPR and First Aid certification and maintain professional liability insurance. A Washington business license is required for subcontractors. You will also need to pass an FBI background check, paid for by Evergreen Family Counseling.</p><p>Fluency in Spanish is a plus, not a requirement. $38-$43 hourly, DOE/education, $38 hourly travel time, + generous mileage reimbursement.</p><ul><li><b>If interested, please include a cover letter detailing your education, work experience and why you are interested in this position and include your resume and a copy of your degree.</b></li><li><b>Include 2 professional reference contacts.</b></li></ul><p><b>Only completed applications that include cover letter, resume, degree, and two references will be considered.</b></p><p>Application Questions you have requested that Indeed ask candidates the following questions:</p><ul><li>How many years of BA/BSW/BS experience do you have?</li><li>How many years of MSW/MA/MS experience do you have?</li><li>What is the highest level of education you have completed?</li><li>Are you able to pass a background check?</li><li>How is your previous experience relevant to this role?</li><li>Please list two references. Include the person's name, company and title, contact details (email and/or phone number), and explain your relationship (former boss, current coworker, etc).</li></ul><p>Job Type: Contract</p><p>Job Type: Contract</p><p>Pay: $38.00 - $43.00 per hour</p><p>Benefits:</p><ul><li>Continuing education credits</li><li>Flexible schedule</li><li>Mileage reimbursement</li><li>Professional development assistance</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Bachelors: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>WA DOH license, certified counselor or certifed advisor.  (Preferred)</li></ul><p>Location:</p><ul><li>Vancouver, WA (Preferred)</li></ul><p>Work Location: On the road</p>

Family Therapist/Counselor

Comanche Nation Headquarters

<div><p><b>OPENING DATE: March 4, 2026</b></p><p><b>
CLOSING DATE: Open Until Filled</b></p><p>
</p><p><b>POSITION SUMMARY:</b> The Transition Counselor will collaborate with public schools, colleges, universities, trade schools, and other educational and vocational institutions within the Vocational Rehabilitation (VR) 9-county service area. The Transition Counselor will support American Indian students (16 years of age and older) with disabilities in preparing for employment and life after high school. The goal is to establish and maintain partnerships that support American Indian (AI) students with disabilities as they transition from high school to employment or post-secondary education and then employment. The Transition Counselor provides direct and indirect casework services to young adults with varying levels of functional disabilities. The Transition Counselor is responsible for interpreting and analyzing an applicant&rsquo;s physical and mental condition, social and economic circumstances, attitudes and aptitudes, work history, educational background, and personality traits to support medical diagnosis and determine eligibility for vocational rehabilitation services, along with guiding the consumer through the rehabilitation process.</p><p>
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:
</b></p><ul><li>Develop and sustain working relationships with high school special education programs to identify AI students with disabilities, assess their interests and aptitudes, and facilitate tailored transition planning.</li><li>
Coordinate job placement opportunities aligned with each student&rsquo;s Individualized Plan for Employment (IPE), including internships, job shadowing, and work-based learning experiences.</li><li>
Work collaboratively with teachers, parents/guardians, VR counselors, and other service providers&mdash; including the State Department of Rehabilitation Services&mdash;to implement effective, culturally responsive transition strategies.</li><li>
Serve as a liaison between the VR program and educational or vocational institutions to ensure smooth transitions for AI students with disabilities.</li><li>
Monitor progress, provide support, and adjust transition plans as needed to meet individual student goals.</li><li>
Work collaboratively with students, families, educators, and community agencies to develop individualized transition plans.</li><li>
Provide guidance on vocational training opportunities and post-secondary pathways.</li><li>
Assist students in identifying and pursuing employment options aligned with their skills and interests.</li><li>
Advocate for appropriate accommodations and support services during and after high school.</li><li>
Maintain accurate records and monitor student progress toward transition goals, along with maintaining accurate and timely documentation of all casework activities to ensure compliance with federal and state regulations, policies, and procedures.</li><li>
Determining eligibility for vocational rehabilitation services based on applicable laws and policies.</li><li>
Conduct comprehensive assessments to determine eligibility for vocational rehabilitation services in accordance with applicable laws and policies.</li><li>
Consult with physicians, psychiatrists, and other professionals to interpret examination findings and psychological test results.</li><li>
Assist individuals in developing suitable rehabilitation plans based on their needs, strengths, and vocational goals.</li><li>
Develop and implement Individualized Plans for Employment (IPE) in collaboration with eligible consumers, focusing on personal preferences, interests, abilities and capabilities.</li><li>
Coordinate rehabilitation co-services with the State Division of Rehabilitation Services (DRS) and other Tribal Vocational Rehabilitation (TVR) programs.</li><li>
Provide counseling, guidance, and information and referral services to eligible Native Americans with disabilities, along with other relevant services in order for the consumer to become employed in their Informed Choice Vocational Goal.</li><li>
Maintain accurate and timely documentation of all casework activities to ensure compliance with federal and state regulations, policies, and procedures.</li><li>
Manage a caseload of consumers, monitor progress, and adjust rehabilitation plans as needed.</li><li>
Uphold strict confidentiality of all consumer information and records.</li><li>
Demonstrate empathy and cultural sensitivity while working with clients.</li><li>
Perform additional duties as necessary to fulfill the responsibilities of the position.</li></ul><p>
</p><p><b>REPORTS TO</b><b>: </b>Will Report to Vocational Rehabilitation Director.</p><p>
</p><p><b>PHYSICAL DEMANDS</b><b>: </b>The employee must be able to perform the following physical activities, with or without reasonable accommodation:</p><ul><li>
Climb, crouch, pull, push, reach, stand and walk</li><li>
Engage in repetitive motions and grasp objects.</li><li>
Use the sense of touch and feel.</li><li>
Communicate effectively through speech, hearing, and vision, or use other assistive devices to communicate successfully with others.</li><li>
Move and lift computing equipment as needed.</li><li>
Must have a valid driver&rsquo;s license and able to travel.</li></ul><p>
</p><p><b>WORK ENVIRONMENT</b><b>:
</b></p><p>Professional and Confidential</p><p><b>
Work Schedule:
</b></p><ul><li>Standard hours: Monday - Friday, 8 am - 5 pm.</li><li>
Occasional weekend or extended hours may be required to meet organizational or project deadlines.</li></ul><p><b>
Travel Requirements:</b></p><ul><li>
Local travel is required based on business needs and will occur within the designated 9-county service area. The position primarily involves indoor work, with occasional overnight travel for training or professional development.</li></ul><p><b>
QUALIFICATIONS:</b></p><ul><li>
A Bachelor&rsquo;s degree in Rehabilitation, Psychology, Sociology, or a related field is desired.
</li><li>Alternatively, a Bachelor&rsquo;s degree with at least 2 years of practice in Social Services, Human Services, or Workforce Development may be considered or extensive case management experience.
</li><li>Prior knowledge of Vocational Rehabilitation processes and practices is highly preferred.</li><li>
Knowledge of vocational rehabilitation practices, particularly in supporting students with disabilities as they
</li><li>transition from school to employment or further education, along with community resources.</li><li>
Thorough understanding of the public-school system, including special education services, Individualized Education Programs (IEPs), and interagency collaboration.</li></ul><p><b>
Skills:</b></p><ul><li>
Experience working with youth with disabilities, preferably within educational or vocational settings</li><li>
Ability to communicate effectively and work collaboratively with diverse populations, including tribal</li><li>
communities.</li><li>
Ability to maintain confidentiality and use sound judgement while managing sensitive information</li><li>
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)</li><li>
Strong verbal and written communication skills</li><li>
Excellent attention to detail and high accuracy</li><li>
Ability to multitask and prioritize effectively</li><li>
Professional demeanor and strong organizational skills</li><li>
Experience with filing systems and office procedures</li><li>
Typing skills with high speed and accuracy</li><li>
Teamwork and ability to contribute to group goals</li><li>
Resourcefulness, flexibility, and problem-solving capabilities</li><li>
Patience and the ability to anticipate needs in a fast-paced environment</li><li>
Strong editing and proofreading skills</li><li>
Willingness to participate in ongoing professional development</li><li>
Commitment to supporting individuals with disabilities in vocational pathways</li><li>
Must pass background check and drug screening</li></ul><p>
</p><p><b>BENEFITS PACKAGE:</b></p><ul><li>
Annual Leave (4 hours per pay period)</li><li>
Sick Leave (4 hours per pay period)</li><li>
Birthday Leave</li><li>
Bereavement Leave (5 paid days off for specified family members)</li><li>
Fifteen (15) Paid Holidays</li><li>
Medical Insurance (100% employer paid for employee only)</li><li>
Dental Insurance (100% employer paid for employee only)</li><li>
Life Insurance (100% employer paid for employee only- $40K coverage)</li><li>
401K-up to 3% match</li></ul><p>
</p><p><b>VOLUNTARY BENEFITS</b> (<i>100% employee paid via payroll deduction</i>):</p><ul><li>
Medical Insurance BCBS (Spouse, Child(ren), and Family coverage available)</li><li>
Dental Insurance Delta Dental (Spouse, Child(ren), and Family coverage available)</li><li>
Vision Insurance VSP (Employee, Spouse, Child(ren), and Family coverage available)</li><li>
Short-term Disability</li><li>
Long-term Disability</li><li>
Additional Employee Life Insurance</li><li>
Spouse, and Child Life Insurance</li><li>
AFLAC</li></ul><p>
</p><p></p><p><b>EQUAL OPPORTUNITY EMPLOYER</b>: The Comanche Nation does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.</p><p>
</p><p></p><p><b>COMANCHE PREFERENCE</b> applies in accordance to the Comanche Nation Human Resources Policies and Procedures. Eligible applicants must submit proof of enrollment with employment application to receive Comanche preference.<br>
<br>
</p><p></p><p><b>INDIAN PREFERENCE</b> applies in accordance with Indian Preference Act of 1934 (Title 25, USC Section 472), Form 4432 must be submitted with employment application to receive Indian Preference. Non-Indian applications will be considered in the absence of qualified Comanche and/or Indian preference applicants.
</p><p></p><p><b>VETERAN PREFERENCE</b> applies in accordance to the Comanche Nation Human Resources Policies and Procedures. Eligible applicants must submit proof of veteran status, DD Form 214, with employment application to receive veteran preference.</p></div><p></p>

Transition Counselor

Saint John's Program for Real Change

<div><div><div>Saint John&rsquo;s Program for Real Change mission is to <b>provide a safe space for women and children to heal and develop the skills necessary to transform their lives.</b> We accomplish our mission by holding to our vision to <b>end the generational cycle of trauma and homelessness.
</b></div></div><p></p><div><div>We operate the largest residential program for formerly homeless women and children in the Sacramento region providing services 24 hours/day, 365 days/year, offering shelter, meals, childcare, and comprehensive support services, including Behavioral Health Services, Hands-on Employment Training, Career Education, and Family Services.
</div></div><p></p><div><div>Joining our team means becoming part of a community dedicated to making a real difference in the lives of those we serve. At Saint John&rsquo;s, you &lsquo;ll be part of something bigger &ndash; a mission-driven organization committed to making a lasting impact on our community. We are committed to fostering a supportive and inclusive work environment where teamwork, compassion and empathy are valued. You&rsquo;ll be surrounded by dedicated colleagues who share your passion for service others. We believe in investing in our staff and providing opportunities for professional growth and development because we recognize your work here will truly make a measurable difference.
</div></div><p></p><div><div><b>Benefits/Perks of a career at Saint John&rsquo;s
</b></div></div><p></p><ul><li><div>Choice of 8 medical plans
</div></li><li><div><div>Choice of 3 dental plans
</div></div></li><li><div><div>Vision, Life and Accident and Injury Insurance
</div></div></li><li><div><div>Employee Assistance Program
</div></div></li><li><div><div>403 (b) 100% match for 1%&ndash;6% of pay
</div></div></li><li><div><div>Paid Time Off includes: 11 paid holidays, 2 floating holidays, 7 sick days and up to 18 days of vacation per calendar year.
</div></div></li></ul><div><div><b>TITLE</b> Substance Use Disorder (SUD) Counselor
</div></div><div><div><b>SALARY </b>From $28 To $32 Per Hour
</div></div><div><div><b>CLASSIFICATION</b> Full-Time, Non-Exempt
</div></div><div><div><b>LOCATION</b> On Site Only &ndash; Jackson Rd. Sacramento, CA
</div></div><div><div><b>SCHEDULE</b> Monday- Friday, 11:30 am to 8:00 pm
</div></div><p></p><div><div><b>About the Position&hellip;
</b></div></div><div><div>Under the direction of the Director of SUD Services, the SUD Counselor provides counseling and treatment to clients with addictive problems, performs discharge and referral summaries for clients and maintains client case files. The SUD Counselor works in cooperation with the Integrated Health Services case management team.
</div></div><p></p><div><div><b>You&rsquo;ll be responsible for&hellip;
</b></div></div><ul><li><div><div>Conduct individual and group counseling sessions.
</div></div></li><li><div><div>Complete intakes, assessments, and individualized treatment plans
</div></div></li><li><div><div>Appropriately deescalate disruptive or crisis situations
</div></div></li><li><div><div>Keep up to date documentation in client files.
</div></div></li><li><div><div>Participate in team meetings to address issues identified in treatment plans.
</div></div></li><li><div><div>Demonstrate thorough knowledge in SUD counseling theory and techniques.
</div></div></li></ul><p></p><div><div><b>You must have...
</b></div></div><ul><li><div><div>Experience in SMARTCARE platform
</div></div></li><li><div><div>High School diploma, Associate or B.S. degree in related field preferred.
</div></div></li><li><div><div>Two years of experience counseling in substance use disorder.
</div></div></li><li><div><div>Hold a current CADCA, CADA-I, CADA II, or LAADC certificate.
</div></div></li><li><div><div>Knowledge and training in substance abuse and related health issues (i.e., HIV, Hepatitis C, etc.) and recovery protocols including the 12 step programs.
</div></div></li><li><div><div>Knowledge of the local treatment community and referrals; if in recovery, two years sobriety required.
</div></div></li><li><div><div>Good written and verbal communication skills and strong interpersonal skills.
</div></div></li><li><div><div>Computer (PC) literate in general office functions such as word processing, email and database software.
</div></div></li><li><div><div>Knowledge of Microsoft Office (Word, Excel, Outlook).
</div></div></li><li><div><div>Will need a current negative TB test before hiring as well as annually (provided through work).
</div></div></li><li><div><div>CPR and mandated reporter training will need to be completed once hired.
</div></div></li></ul><p></p><div><div><b>Physical Requirements
</b></div></div><div><div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical requirements for performing the essential functions of this position require the employee to be able to:
</div></div><ul><li><div><div>Standing/walking approximately 20% and sitting 80% of the time
</div></div></li><li><div><div>Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
</div></div></li><li><div><div>Ability to hear and respond to simple and sometimes critical messages exchanged in noisy/high traffic areas.
</div></div></li><li><div><div>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div></div></li></ul><p></p><div><div><b>It's a plus if you have...
</b></div></div><ul><li><div><div>Fluency in Spanish language (spoken and written)
</div></div></li><li><div><div>Trauma informed training
</div></div></li></ul><p></p><div><div><b>You'll be successful if...
</b></div></div><div><div><b>You&rsquo;re a strong communicator.</b>
</div></div><div><div>You take your role seriously and are a great communicator in verbal and written communication. You're intentional about giving internal and external clients a positive interaction.
</div></div><p></p><div><div><b>You're organized and diligent.
</b></div></div><div><div>You can multitask because you keep things in order. You can handle and prioritize multiple projects of various origins at once. You follow through on every request, no matter how big or small. You keep your cool under pressure and know how to prioritize your responsibilities. And when you need help, you&rsquo;re not afraid to ask.
</div></div><div></div><div><div><b>You&rsquo;re exceptionally people oriented.
</b></div></div><div><div>You can relate to all types of people and you&rsquo;re a skilled conversationalist. You enjoy meeting new people; developing and maintaining relationships is a natural tendency.
</div></div><div></div><div><div><b>You&rsquo;re a problem solver and a strategic thinker.
</b></div></div><div><div>You find new and efficient ways to streamline and create processes to make things run more smoothly. You are analytical and can infer the implications and consequences of approaches and anticipate potential issues before they occur.
</div></div><div></div><div><div><b>You are a team player.
</b></div></div><div><div>You care more about overall results than personal recognition. You genuinely love collaboration and the process of working together to accomplish. You thrive in an environment where people are passionate about their work and mission. You&rsquo;re excited to work cross-functionally with other departments.
</div></div><p></p><div><div><b>You are committed to promoting dignity, diversity, and equality.
</b></div></div><div><div>You believe in focusing on the solution, not the problem, and always write with dignity and respect at the forefront.
</div></div><p></p><div><div><b>You're detailed.
</b></div></div><div><div>You double and triple-check your work because you know that accurate data is crucial for an Accounting Department to operate successfully. You pay strong attention to detail, have excellent math, grammar, spelling, and proofreading skills. You care about the numbers being right and take the time to make sure everything reconciles or is set up to be error-proof.
</div></div><p></p><div><div><b>You're a self-starter.
</b></div></div><div><div>You can work unaccompanied, and you work just as hard and thoroughly by yourself as you do when someone is looking.
</div></div><p></p><div><div>Saint John&rsquo;s Program for Real Change is an equal opportunity employer and does not discriminate because of age, color, gender, sexual orientation, disability, national origin, race, religion, marital status, or veteran status.</div></div></div>

SUD Counselor

KINGS VIEW

<p>The Certified SUD Counselor working under limited supervision is responsible for providing services to substance abuse clients; to include, assessments, developing treatment and recovery plans, identifying behaviors that impede rehabilitation, and facilitating individual and group counseling sessions.</p><p><b>If Registered must show proof of the 2080 hours completed.</b></p><p><b>Core Job Duties and Responsibilities</b></p><p>&middot; Deliver individual and group counseling services, case management services, education and community outreach services, and referrals to appropriate services/community resources as necessary.</p><p>&middot; May provide intake and program orientation for participant including, but not limited to, assessment of psychological and social functioning and the development, implementation, and ongoing review of the participants Individual Treatment Plans in accordance with the Title IX regulations and Program protocol and policies.</p><p>&middot; Conduct breathalyzer and/or saliva tests on participants as appropriate, documenting results</p><p>&middot; Prepare participant progress reports, when necessary.</p><p>&middot; Interact with the criminal justice system and/or referral sources, when necessary.</p><p>&middot; Monitor and maintain participant files, charts, attendance schedules, face-to-face monitoring forms, group progress notes, completion of vocational/educational and self-help activities, aftercare, scheduled make-up sessions, etc. to ensure compliance with Title IX regulations and Program policies.</p><p>&middot; Monitor participant payments/fees and assist with fee collections. Conduct financial assessment interview in accordance with Title IX Regulations and Program protocols.</p><p>&middot; Recommend leaves of absence, dismissal/suspension, reinstatement, completion, etc. for participants in accordance with Title IX and Program policies.</p><p>&middot; Communicate openly and clearly, on a regular basis, with Clinical Supervisor and support staff to ensure Program effectiveness (appropriate caseload, work hours, scheduling, group capacity, etc.)</p><p>&middot; Abide by all Kings View policies and procedures, including but not limited to, confidentiality of program participants (Title IX, Title 42, and HIPPA/Privacy).</p><p>&middot; Attend scheduled staff meetings.</p><p><b>Qualifications and Education Requirements</b></p><p><b>MANDATORY REQUIREMENTS</b></p><p><b>Education:</b></p><p>Associate Degree</p><p><b>Area of Study:</b></p><p>Behavioral/Social Sciences</p><p><b>Years of Experience:</b></p><p>Two years related experience</p><p><b>Driving Requirements:</b></p><p>Class C</p><p><b>Professional Certification:</b></p><p>Alcohol and Drug Registration and actively pursuing Certification, in good standing by an agency approved and recognized by the Department of Health Care Services (DHCS) is required at time of hire</p><p><b>BBS Registration:</b></p><p>Required</p><p><b>Experience:</b></p><p>Associate degree or the equivalent sixty college semester units with emphasis in behavioral or social sciences if required for the position. Three years abstinence if there is a history of substance abuse. Completion of 40 hours per two-year period of related training is required for continued employment for registered/certified counselors.</p><p><b>Specialized Knowledge:</b></p><p>Must maintain counselor certification as required by State law. Knowledge and compliance with CLAS standards. Familiarity with electronic health record systems (AVATAR). In-depth knowledge of drug and alcohol testing to monitor treatment plans and medical instructions.</p><p><b>Abilities:</b></p><p>Relate to others comfortably and able to establish and maintain effective relationships. Strong verbal, written and interpersonal skills. Integrity to handle sensitive information in a confidential manner.</p><p><b>Characteristics:</b></p><p>Action oriented. Strong problem-solving skills. Excellent organizational skills and ability to multi-task and juggle multiple priorities. Outstanding ability to follow through with tasks. Flexible and reliable. Fast learner, organized, can deal with changing environment, ability to get along well with others, team player.</p><p><b>Preferred Skills/Experience:</b></p><p>Membership in the California Association of DUI Treatment Programs (CADTP) is encouraged</p><p><b>Financial Responsibility and Authority</b></p><p><b>1. Equipment issued as standard for this position:</b></p><p>Desktop computer, mouse, keyboard, printer, multi-function copier, 10-key, phone, general office supplies</p><p><b>2. Financial (Signature/purchasing authority/Credit Card purchase limit, if any): </b></p><p>N/A</p><p><b>3. Supervisory (List by job title any positions to be supervised by the incumbent):</b></p><p>Performs no supervision</p><p><b>ADA INFORMATION</b></p><p><b>Physical Job Description</b></p><p><b>Typical Environmental Conditions:</b></p><p>Standard office conditions</p><p><b>Equipment Used:</b></p><p>Standard computer and office equipment</p><p><b>Essential Physical Tasks/Requirements:</b></p><p>Ability to sit, stand, bend and reach, operate standard office equipment such as a phone, computer, fax machine, copier/printer, and other business machines</p><p><b>Interpersonal Interaction:</b></p><p>Collaborate with others as needed</p><p>Pay: $21.86 - $24.58 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

SUD Counselor-Certified / Registered (555)

Youth Outreach Services

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  Youth Counselor
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  CCBYS Program
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  Location:
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 Chicago, IL (Melrose Park)
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  Salary:
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 $45,000 &ndash; $48,000 (Based on Qualifications)
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  Full-Time | Rotating Schedule | Hybrid
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  Position Overview
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 Youth Outreach Services is seeking a Youth Counselor to work within the CCBYS (Comprehensive Community-Based Youth Services) program. This role supports youth ages 11&ndash;17 and their families during times of crisis, with the goal of stabilizing youth within their homes and preventing involvement in the child welfare or juvenile justice systems.
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 The Youth Counselor works directly with families to address behavioral concerns, reduce conflict, and provide community-based stabilization services.
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  Schedule
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  This position follows a rotating schedule based on program needs:
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   2&ndash;3 on-call shifts per week
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   In-person response required for youth and family situations
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   After successful completion of the probationary period, partial remote work may be available for documentation and administrative responsibilities
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  Youth Counselor Responsibilities
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   Respond in collaboration with police departments to support youth in crisis
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   Provide intensive home-based counseling and stabilization services
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   Work directly with youth and caregivers to strengthen family functioning
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   Connect families to appropriate community resources and referrals
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   Deliver services for up to 90 days per case
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   Maintain accurate documentation and case records
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   Participate in weekly team meetings for case consultation and support
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  Youth Counselor Qualifications
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   Bachelor&rsquo;s degree in Social Work, Counseling, Psychology, Criminal Justice, or related field required
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   Valid driver&rsquo;s license and reliable daily access to a vehicle required
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   Ability and willingness to respond to in-person client situations
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   Experience providing direct services to adolescents preferred
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   Spanish-speaking candidates encouraged to apply
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  Full-Time Benefits
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 Health, Dental, Vision
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 Life Insurance
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 Short and Long-Term Disability
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 403(b) Retirement Plan
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 Paid Time Off
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 Mileage Reimbursement
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 Eligibility for Public Service Student Loan Forgiveness
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   Youth Outreach Services is a drug-free workplace. Compliance with this policy is a condition of employment and continued employment.
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  Youth Outreach Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Youth Counselor

Jefferson Blount St Clair Mental Health Authority

<div><p><b>JOB DESCRIPTION: Oneonta City Schools SBMH Counselor
</b></p><p><b>WORKING TITLE: Counselor</b></p><p>
</p><p>This Master's Level Counselor will be serving the Oneonta City School System. This counselor will provide assessment, individual therapy and group therapy, conflict resolution and other mental health services to identified students in the Oneonta City School system with severe emotional and/or behavioral problems that are interfering with their functioning at school and/or home. This counselor will also provide mental health care coordination for the Oneonta City School System.
</p><p></p><p><b>Supervised By: </b>Blount County Mental Health Coordinator
</p><p><b>Division: </b>Children's Services</p><p><b>
Normal Working Hours/Days: </b>Monday-Friday 8-5 with flexibility to meet client/family need.</p><p>
</p><p><b>Primary Job Functions</b></p><p>
Responsible for interviewing, evaluating and assessing for mental health and other appropriate needs of children/families.</p><p>
Responsible for properly assessing the unmet needs of the target population and devising an individualized service plan for each client.</p><p>
Collaborates closely with the staff of the Oneonta City School System, as well as other community resources, in order to provide or access appropriate services to meet the needs of the target population (mental health services, school/special education service, etc.)</p><p>
Responsible for individual group and family therapy with emphasis on behavior modification, Strategic Family Therapy, parent education and other therapeutic approaches as appropriate to treatment needs.</p><p>
Provides accurate documentation of charts on a daily basis in an electronic medical record, including clinical assessments, case plans, treatment plans, referrals, data collections, case reviews and follow up tracking.</p><p>
Responsible for providing and presenting clinical assessments and treatment goals at weekly staffings with supervisor.</p><p>
Provides transportation to children and families when appropriate.</p><p>
Performs other administrative duties as required.</p><p>
</p><p><b>Minimum Qualifications</b></p><p>
Master's degree in psychology, social work or counseling with an emphasis on clinical service for children and adolescents. Licensure preferred.
</p><p>Two years&rsquo; experience working with children/adolescents with a serious emotional disturbance and their families in a community setting with an emphasis on clinical services is preferred.</p><p>
Valid Alabama driver's license and driving record acceptable to agency automobile insurance carrier for inclusion on agency policy. Suitable automobile to permit the required travel. Must show and maintain car insurance equal to or in excess of the State of Alabama standards for automobile insurance coverage.</p><p>
</p><p><b>Knowledge, Skills and Abilities</b></p><p>
Knowledge of the special needs and behavioral characteristics of children/adolescents with a serious emotional disturbance and their families.</p><p>
Knowledge of psychotherapy principals and techniques.</p><p>
Knowledge of psychotropic medications, including their uses and side effects.</p><p>
Ability to perform individual, group and family therapy to include behavior modification, parent education and problem-solving skills.</p><p>
Ability to make clinical decisions/recommendations in crisis situations regarding children/adolescents with a serious emotional disturbance and their families.
</p><p>Ability to communicate effectively with a multi-disciplinary team to include Department of Human Resources, Juvenile Probation Office/ Family Court, School Staff, and other mental health professionals.</p><p>
Demonstrate communication skills- both expressive and written.</p><p>
Ability to organize and manage one&rsquo;s own activities with a minimum of direct supervision.</p><p>
Ability to utilize technology to complete electronic medical records
</p><p>Ability to work flexible hours due to the special needs of the target population and their families.</p><p>
Participate on a rotation 24 hour on call roster.</p></div>

Oneonta City Schools SBMH

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