service delivery coordinator

Baker Hughes

<div><h2 class="jobSectionHeader">Service Delivery Coordinator &ndash; Drilling and Completion Fluids</h2><h2 class="jobSectionHeader">
Do you enjoy being part of a successful team?</h2><h2 class="jobSectionHeader">
Would you like to take ownership of a team delivering service to our customers?</h2>
Join our Team
At Baker Hughes we provide industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.
Partner with the best
As a Service Delivery Coordinator, you'll ensure flawless execution and on time delivery for the assigned projects. You'll coordinate the required job activities to ensure Baker Hughes execute the job in line with ours and customer expectations. You'll work on a team and be required to satisfy our customer requirements.
As a Service Delivery Coordinator, you will be responsible for:<ul><li>
Protecting the health and safety of our personnel and the environment</li><li>
Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars</li><li>
Ensuring the assigned contracts/quotes are fully understood and capitalized upon</li><li>
Coordinating and monitoring all job activities as outlined in MTJC across organizational boundaries</li><li>
Being responsible for scheduling and dispatching of resources in line with job requirements</li><li>
Acting as primary contact for client for job preparation, execution and close out</li></ul>
Fuel your passion
To be successful in this role you will:<ul><li>
Have bachelor's degree from an accredited university or college</li><li>
Have 10+ years of experience in drilling and completion fluids.</li><li>
Have service delivery coordination and or customer experience.</li><li>
Have excellent interpersonal and leadership skills and ability to work independently.</li><li>
Have excellent oral and written communication skills.</li></ul>
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<ul><li>
Talk to us about your desired working options when you apply</li></ul>
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<ul><li>
Contemporary work-life balance policies and wellbeing activities</li><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul>
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Service Delivery Coordinator – Drilling and Completion Fluids

Sharp Brains Limited

Sharp Brains, a global IT services company, is hiring an IT Support &amp; Service Delivery Coordinator to manage client communications, engineer scheduling, and daily IT support operations.You&rsquo;ll act as the bridge between customers and technical teams &mdash; ensuring smooth delivery, timely responses, and excellent service standards.Key Responsibilities<ul><li>Coordinate IT field service and support tickets with customers and engineers.</li><li>Communicate clearly with international clients via email and phone.</li><li>Track SLAs, incidents, and reports using ticketing tools (e.g., ServiceNow, Zoho, Jira).</li><li>Prepare daily updates and service performance summaries.</li><li>Support Service Delivery Managers with scheduling, follow-ups, and documentation.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Business, or Communications.</li><li>1&ndash;3 years of experience in helpdesk, IT coordination, or customer service.</li><li>Excellent English communication skills (spoken &amp; written).</li><li>Organized, proactive, and confident handling international clients.</li><li>Strong skills in Excel / Google Sheets and familiarity with ticketing tools.</li></ul>Why Join Sharp Brains<ul><li>Work with global enterprise clients and international teams.</li><li>Clear path to grow into Service Delivery Manager roles.</li><li>Competitive pay, bonuses, and a fast-paced professional environment.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have hands-on experience using any IT ticketing or service management tools (e.g., ServiceNow, Zoho Desk, Jira, or similar)?</li><li>This job requires frequent communication with international clients. Are you fluent in spoken and written English?</li><li>Have you previously worked in a role that involved direct communication with clients or customers (by email, phone, or chat)?</li></ul>Experience:<ul><li>Customer Support: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

IT Engineer

<div>
 
 Well Construction Fluids (Cementing &amp; Drilling Fluids):
 
 
 
 The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer Engagement Coordinator establishes and maintains a professional relationship with the customer, and maximizes knowledge of the customer to enhance value of contract for both SLB and the Customer. They ensure the services delivered to the customer comply with contractual agreements and meet customer objectives and performance metrics. This person drives the adoption of effective technological solutions to the customer needs and challenges The Customer Engagement Coordinator coordinates the communication channels and activities between the customer and the service delivery team, and is responsible for the COSD (i.e. resource consumption.)
 
 
 <ul>
 <li>
 Capture/update customer activity for service delivery visibility in the business systems.
 </li>
 <li>
 Capture and communicate internally significant customer intelligence.
 </li>
 <li>
 Capture and confirm job-specific requirements.
 </li>
 <li>
 As a member of the Account Team, identify and capture both PL &amp; cross-PL sales leads outside existing contract terms, and contribute to the Account Plan.
 </li>
 <li>
 Compile and review cost estimates for consolidation with the technical proposal.
 </li>
 <li>
 Assess job risks during analysis of customer job requirements.
 </li>
 <li>
 Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood.
 </li>
 <li>
 Communicate recommendations and actions to the customer to mitigate unplanned events.
 </li>
 <li>
 Ensure that job deliverables are accurate and delivered on time.
 </li>
 <li>
 Facilitate customer reviews of SQ events as required.
 </li>
 <li>
 Coordinate and conduct regular service quality meetings with the customer.
 </li>
 <li>
 Evaluate customer feedback via customer satisfaction reports and performance reviews.
 </li>
 <li>
 Review the quality and completeness of field tickets.
 </li>
 <li>
 Proactively identify and resolve invoice disputes regarding product and service delivery issues.
 
 
 
 </li>
 </ul>
 
 Minimum qualification:
 
 
 
 <ul>
 <li>
 Bachelor Degree in Engineering or any related field.
 </li>
 <li>
 7 years experience in cementing or fluids technical or operational roles.
 
 </li>
 </ul>
</div>

Customer Engagement Coordinator

TradeWheel.com

Job Summary: We are looking for a Business Developmnet Executive to handle service operations for our B2B clients. The person will ensure that clients receive timely, accurate, and high-quality services as per company standards.Key Responsibilities:<ul><li>Manage day-to-day service delivery for business clients.</li><li>Coordinate with internal teams to fulfill client requirements.</li><li>Ensure timely communication and updates to clients.</li><li>Monitor performance and maintain service records.</li><li>Handle client feedback and resolve service-related issues.</li><li>Support the team in improving service quality and client satisfaction.</li><li>Maintain delivery reports and client records.</li></ul>Requirements:0&ndash;2 years&rsquo; experience (Fresh Graduates are welcomed) Bachelor's in Business Administration. (Preferred) Excellent English (Spoken &amp; Written) Problem-solver | Time manager | Target-orientedPerks &amp; Benefits:On-job training &amp; fast growth Market-competitive salary International market exposure Medical &amp; life insurance Punctuality allowanceJob Types: Full-time, FresherWork Location: In person

Business Development Executive

Schlumberger

Ensure job deliverables are accurate and delivered on time.<ul> <li>Responsible for service delivery execution.</li> <li>Participate in job risk analysis and continual improvement programs.</li> <li>Develop customer contacts to promote company products and services.</li> <li>Ensure company and regulatory standard compliance by implementing the CAT, self-assessments, and wellsite inspections.</li> <li>Participate in Service Quality Meetings with customers and improve performance using action plans.</li> <li>Participate in HSE and Quality initiatives.</li> <li>Wear PPE and observe HSE policies.</li> <li>Maintain the required safety training.</li> </ul>

CPL Field Specialist

Confidential Company

<ul><li>Track and monitor service requests and work orders, ensuring they are resolved within agreed SLAs.</li><li>Coordinate with technicians, authorized service centers, and third-party vendors to ensure timely service delivery.</li><li>Follow up with external service vendors to ensure adherence to contractual terms and compliance requirements.</li><li>Maintain service records and provide regular reports on SLA performance, compliance, and outstanding cases.</li><li>Ensure customer complaints and escalations are handled promptly and resolved to satisfaction.</li><li>Support the Service Manager in identifying process gaps and recommending improvements in service operations.</li><li>Ensure proper documentation, warranty validation, and closure of work orders.</li><li>Collaborate with logistics and parts teams to ensure timely availability of spare parts required for service.</li></ul>

Service Delivery Executive

Xoom Delivery Services

Hiring Now &ndash; Fleet Coordinator | Xoom Delivery Services LLCAre you a proactive and organized professional with a passion for logistics and operations? We are looking for an experienced Fleet Coordinator to join our growing team at Xoom Delivery Services LLC.Key Responsibilities:<ul><li>Oversee day-to-day delivery operations and rider allocation</li><li>Monitor vehicle movements, performance, and compliance</li><li>Coordinate with HR and Admin for onboarding/offboarding of riders</li><li>Ensure timely service, maintenance, and documentation of vehicles</li><li>Handle emergency replacements and breakdowns efficiently</li></ul>Requirements:<ul><li>Minimum 2 years&rsquo; experience in fleet coordination or delivery operations</li><li>Strong communication and multitasking skills</li><li>Good knowledge of UAE routes and delivery zones</li><li>Proficiency in Excel and reporting tools</li><li>Immediate joiners preferred</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Growth opportunities within the company</li><li>Supportive and dynamic work environment</li></ul>Interested candidates can share their CVs at: kailash@xoom.aeJob Type: Full-time

Fleet Coordinator

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