service delivery director

Stellantis

<div>Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro&euml;n, Dodge, DS Automobiles, Fiat, Jeep&reg;, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary: 
 
The Delivery Director is accountable for the successful execution of one or more enterprise project portfolios, with direct, hands-on ownership of the organization&rsquo;s most critical and strategic programs. This role serves as the primary escalation point for initiatives that drive key business outcomes, fulfill regulatory commitments, or ensure operational continuity. The Delivery Director leads and develops a team of Project Managers while proactively engaging in complex initiatives, including the launch of new business capabilities. The ideal candidate brings prior experience in auto finance or other regulated financial services environments, demonstrates a strong results-driven mindset, builds scalable and sustainable delivery solutions, and thrives in fast-paced, ambiguous settings. 
 
Essential Duties and Responsibilities:
<ul><li>Serve as the hands-on escalation owner for the most critical, complex, or at-risk programs across assigned portfolios, ensuring successful outcomes.</li>
<li>Oversee the timely delivery of complex initiatives, including loan product launches, system integrations, and vendor-delivered solutions.</li>
<li>Forecast capacity, resources, and budgetary needs to balance competing priorities while maintaining strong financial and delivery controls.</li>
<li>Identify and mitigate portfolio-level risks to ensure operational continuity within a regulated auto finance environment.</li>
<li>Scale PMO processes, governance, and delivery standards to support increasing project and program demand.</li>
<li>Align portfolios with enterprise architecture standards, approved technology platforms, and strategic business objectives.</li>
<li>Define, monitor, and communicate portfolio KPIs; present delivery status, risks, and insights to executive leadership and Board-level forums.</li>
<li>Lead, coach, and manage a team of Project Managers; foster cross-functional collaboration, oversee vendor performance and compliance, guide change management efforts.</li>
<li>Assume additional duties as business needs evolve.</li>
</ul>
Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Required Experience:
<ul><li>Minimum of 12 years of progressive experience in project, program, or portfolio delivery leadership, with increasing scope and accountability.</li>
<li>Minimum of 7 years of experience serving as a functional people manager.</li>
<li>Proven success serving as a hands-on escalation leader for complex, high-risk, or mission-critical initiatives.</li>
<li>Prior experience in auto finance, captive finance, or other regulated financial services environments strongly preferred.</li>
<li>Demonstrated ability to manage multiple concurrent programs involving significant budgets, complex dependencies, and high levels of executive visibility.</li>
</ul>
Education:
<ul><li>Bachelor&rsquo;s degree in Business, Finance, Technology, or a related field.</li>
<li>Project Management Professional (PMP) certification strongly preferred.</li>
<li>Multiple Agile certifications preferred (e.g., Certified ScrumMaster [CSM], PMI Agile Certified Practitioner [PMI-ACP], SAFe Agilist), with demonstrated, pragmatic application in enterprise delivery environments.</li>
</ul>
Skills Required:
<ul><li>Demonstrates a strong results-oriented mindset, with a high degree of ownership, accountability, and follow-through.</li>
<li>Thrives in ambiguous, high-pressure environments, effectively navigating complexity while maintaining delivery momentum.</li>
<li>Exhibits executive-level communication and presentation skills, with the ability to influence senior leaders and articulate complex concepts clearly.</li>
<li>Applies strong financial acumen to manage and optimize large program and portfolio budgets.</li>
<li>Designs and implements scalable, repeatable delivery solutions that drive consistency, efficiency, and sustainable outcomes across the enterprise.</li>
</ul>
Qualifications Preferred:
<ul><li>Master&rsquo;s degree is preferred</li>
</ul>
Overtime required &ndash; required on an as needed basis.
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to Dallas, TX.
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds. 
 
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 
 
Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. 
 
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.</div>

Delivery Director, EPMO

Ejadah Management Consultancy

<div>
 
 
 Key Responsibilites:
 
 
 
 Lead the end-to-end
 
 AI delivery function
 
 , ensuring consistent, high-quality execution across multiple squads and business domains
 
 <ul>
 <li>
 Oversee the
 
 full lifecycle of AI initiatives
 
 , from use case identification and prioritization through to deployment, scaling, and continuous optimization
 </li>
 <li>
 Establish and institutionalize
 
 delivery governance frameworks
 
 , including clear operating models, performance cadence, and accountability structures
 </li>
 <li>
 Build and lead
 
 high-performing, cross-functional teams
 
 , including engineering, data science, and product, operating through layered leadership
 </li>
 <li>
 Define and implement
 
 scalable AI platform architectures
 
 , enabling reuse, interoperability, and efficient deployment across the enterprise
 </li>
 <li>
 Drive the adoption of
 
 enterprise-grade MLOps standards
 
 , including CI/CD pipelines, model versioning, automated testing, and controlled release processes
 </li>
 <li>
 Ensure robust
 
 AI lifecycle management and model governance
 
 , including monitoring, drift detection, retraining strategies, and incident management protocols
 </li>
 <li>
 Standardize delivery through
 
 platform-based approaches
 
 , including shared data pipelines, reusable components, and consistent model serving patterns
 </li>
 <li>
 Collaborate closely with business and technology leadership to ensure
 
 alignment between AI delivery and strategic priorities
 
 </li>
 <li>
 Define and track
 
 key performance indicators
 
 related to delivery efficiency, model performance, and business value realization
 </li>
 <li>
 Ensure adherence to
 
 responsible AI principles
 
 , including auditability, transparency, and regulatory alignment
 </li>
 </ul>
 
 
 
 
 
 Requirments:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related discipline;
 
 advanced degree preferred
 
 </li>
 <li>
 Minimum of 10 years of experience in
 
 AI, machine learning, advanced analytics, or software engineering
 
 , with a strong record of delivering solutions in production environments
 </li>
 <li>
 Demonstrated success in leading
 
 large-scale AI delivery functions
 
 , including managing managers and cross-functional teams within complex organizations
 </li>
 <li>
 Deep expertise in
 
 MLOps and ML lifecycle management
 
 , including model versioning, CI/CD, monitoring, and continuous improvement practices
 </li>
 <li>
 Strong understanding of
 
 enterprise AI architectures
 
 , including data pipelines, feature stores, model serving, and hybrid cloud/on-premise environments
 </li>
 <li>
 Proven ability to design and scale
 
 platform-based AI capabilities
 
 , enabling reuse and consistency across multiple use cases
 </li>
 <li>
 Experience operating within structured environments requiring
 
 governance, controls, and auditability
 
 , preferably within regulated or large-scale industries
 </li>
 <li>
 Strong
 
 stakeholder management and communication capabilities
 
 , with the ability to engage senior leadership and translate business objectives into execution
 </li>
 <li>
 Demonstrated ability to balance
 
 strategic thinking with hands-on delivery oversight
 
 , ensuring both direction and execution excellence
 </li>
 </ul>
 
 
 
 
 
 
</div>

Ai Delivery Director

Qiddiya Investment Company

<div>Qiddiya Investment Company is seeking a Senior Director - Project Director Delivery to lead and oversee the delivery of high-profile projects within the Strategic Delivery Unit (SDU). This leadership role requires a seasoned professional to ensure the successful execution and completion of complex projects, aligning with Qiddiya&rsquo;s strategic goals and objectives.
The Senior Director - Project Director Delivery provides executive leadership in establishing, implementing, and maintaining the construction delivery, governance, and operating model for QDC HQ. Ensure delivery processes are developed, standardized, and rolled out across all BUs when required. Provides leadership for assigned HQ special projects accountable for meeting quality, time, budget and HSSE requirements.
Key Responsibilities<ul><li>
Establish/update delivery and project management framework for all delivery methods (including Self-Delivery, Delivery partner, CM, traditional etc.).</li><li>
Develop / update policies, processes, procedures, manuals and templates for delivery and consultancy (including PMC) for all projects and delivery methods.</li><li>
Define governance process including detailed RACI matrix for all projects for Stages.</li><li>
Support / coordinate with HQ Operations Director and Project Director (Design) in establishing governance and operational model for the complete program lifecycle.</li><li>
Develop Project Delivery Strategy requirements and templates applicable to all projects and delivery models.</li><li>
Coordinate Technical / Peer review project delivery management process and requirements with the Technical Director.</li><li>
Develop/Update Health Safety Security and Environmental management requirements for the P\project delivery phase including HSSE Reviews, co-ordinate with HSE and Security Managers.</li><li>
Develop/Update Sustainability management requirements for the delivery phase. co-ordinate with Sustainability Managers.</li><li>
Develop and update Health, Safety, Security, and Environmental (HSSE) management requirements for the construction and delivery phases, including site HSSE governance, audits, and reviews, in coordination with HSE and Security Managers.</li><li>
Ensure quality management systems are implemented and enforced during construction, including inspections, testing, defect management, and handover requirements.</li><li>
Support MMC Director in establishing and overall MMC strategy and delivery integration process for all delivery models</li><li>
Support the Procurement Director in establishing contractor, supplier, and construction service requirements and standards for prequalification and RFP processes.</li><li>
Support HQ Executive director in presentations and submittal for business line, project and budget approvals.</li><li>
Accountable for delivery of special HQ projects including all approvals, reporting, management of internal and external stakeholders, financial closure and handover.</li><li>
Accountable for compliance of special/assigned HQ projects with all QDC policies, processes, procedures and requirements, ensuring that the project meets HSE, budget, schedule and quality standards and requirements.</li><li>
Support BUs in project delivery with peer reviews, consultant selection and management (when required), project audits to ensure compliance with established processes, procedures and standards for delivery and consultancy (including PMC).</li><li>
Support BUs with delivery peer reviews, construction management audits, contractor performance reviews, and resolution of complex delivery and site execution issues.</li><li>
Coordinates input from BUs on the HQ management and governance framework processes and standards, updates documentation as part of the continuous improvement cycle.</li><li>
Leads/support preparation of training materials required for the implementation of policies, processes and procedures, participates in training or presentations when required.</li><li>
Participates in QDC Mentoring and Capability Building programs.</li></ul> 

Requirements 
Education<ul><li>
Bachelor&rsquo;s degree in architecture or engineering is minimum.</li><li>
Master&rsquo;s Degree in related fields is preferred.</li></ul>
Specific Skills Required<ul><li>
Significant experience (5+ years) in KSA within large‑scale developments or giga‑projects.</li><li>
Thorough knowledge of procurement governance, strategic sourcing, and supply chain management principles.</li><li>
Proven experience establishing procurement frameworks, policies, and assurance models for complex, multi‑project programs.</li><li>
Strong understanding of multiple delivery models, including Self‑Delivery, Construction Management, Delivery Partner, and Traditional contracting.</li><li>
Demonstrated experience in strategic and long‑lead procurement, market engagement, and supplier capacity management.</li><li>
Proven leadership in providing central functional procurement services to internal BUs and senior stakeholders.</li><li>
Strong stakeholder management skills across executive leadership, project teams, CPU, consultants, contractors, and suppliers.</li><li>
Excellent verbal and written communication skills.</li><li>
High level of professionalism, judgment, and commercial acumen.</li><li>
Strong problem‑solving and risk management capability.</li><li>
Excellent time management and ability to operate effectively under pressure.</li></ul>
Experience<ul><li>
25 years&rsquo; experience, of which at least 5 years must be in a senior leadership role overseeing construction delivery or project execution within large programs or the consulting / delivery industry.</li></ul>
Applications closing on 17th May 2026. 
Benefits 
Offering a comprehensive compensation and benefits package.</div>

Senior Director - Project Delivery - SDU - 20012793 - HS8

Servitec SRL Qatar

Job Title: Technical Services DirectorCompany: Servitec SRL Qatar Location: Old Airport Road, Doha, Qatar Salary: QAR 38,500 per monthJob OverviewServitec SRL Qatar is seeking an experienced and results-driven Technical Services Director to lead and oversee all technical service operations. This role is ideal for a senior professional with strong expertise in technical management, service delivery, and operational optimization.The Technical Services Director will be responsible for managing technical teams, ensuring service excellence, and driving continuous improvement across all technical operations.Key Responsibilities<ul><li>Lead and manage technical services operations and service delivery teams.</li><li>Develop and implement strategies to improve service efficiency and quality.</li><li>Oversee technical support, maintenance, and project execution activities.</li><li>Monitor performance metrics and implement process improvements.</li><li>Ensure compliance with technical standards, safety regulations, and company policies.</li><li>Collaborate with cross-functional teams to support operational objectives.</li><li>Manage budgets, resources, and vendor relationships.</li><li>Provide strategic recommendations to enhance technical capabilities.</li><li>Mentor and develop technical teams to achieve high performance.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Engineering, Information Technology, or related field.</li><li>Proven experience in technical services management or related leadership roles.</li><li>Strong knowledge of service operations, systems, and technical processes.</li><li>Excellent leadership, analytical, and problem-solving skills.</li><li>Strong communication and stakeholder management abilities.</li></ul>What We Offer<ul><li>Competitive salary of QAR 38,500 per month</li><li>Leadership role with operational impact</li><li>Professional and collaborative work environment</li><li>Opportunities for career growth and development</li></ul>Servitec SRL Qatar is an equal opportunity employer.نوع الوظيفة: دوام كاملالراتب المدفوع: QAR٣٨٬٥٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Technical Services Director

<div>The Director &ndash; Operations &amp; Maintenance is responsible for leading the operational management and maintenance of city assets and public realm infrastructure, ensuring all assets are safe, efficient, compliant, and operationally ready to support the wider development objectives.
The role will oversee the delivery of both hard and soft services through a combination of in-house teams and outsourced service providers, ensuring high standards of operational performance, customer service, asset reliability, and stakeholder satisfaction across the portfolio.
The Director will lead a team of up to 10 professionals and will be responsible for managing contractor performance across multiple disciplines including public realm maintenance, electrical infrastructure, utilities, and wastewater treatment plant operations. The role will also ensure assets are successfully transitioned from construction into operations through structured handover, snagging, defect management, and operational readiness processes.
Working closely with internal and external stakeholders, the Director will drive operational excellence, governance compliance, health &amp; safety standards, budget control, and continuous improvement initiatives across all operations and maintenance activities.
Key Responsibilities:
<ul><li>Lead and manage all operations and maintenance activities across city assets and public realm infrastructure.
</li><li>Manage and develop a team of up to 10 staff, including performance management, team development, and annual reviews.
</li><li>Oversee third-party contractors delivering hard and soft FM services, ensuring performance aligns with KPIs, SLAs, and operational standards.
</li><li>Supervise the operational oversight of critical infrastructure through the delivery teams, including wastewater treatment plants, electrical infrastructure, utilities, and associated systems.
</li><li>Drive high levels of customer service and user experience across all delivery partners and operational activities.
</li><li>Manage operational and maintenance budgets, cost controls, forecasting, and financial reporting.
</li><li>Lead stakeholder engagement with internal departments, authorities, consultants, service providers, and external partners.
</li><li>Support design and technical reviews to ensure maintainability, operational efficiency, and lifecycle considerations are embedded within assets.
</li><li>Lead asset handover and operational readiness activities including inspections, snagging, defect resolution, commissioning support, and transition into operations.
</li><li>Ensure compliance with governance frameworks, regulatory requirements, and health, safety, and environmental standards.
</li><li>Identify operational risks, troubleshoot issues, and implement effective problem-solving and continuous improvement initiatives.
</li>Develop and implement operational procedures, maintenance strategies, and performance standards to optimize asset reliability and efficiency. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Engineering, Facilities Management, Operations Management, or a related discipline.
</li><li>Minimum 15 years of experience in operations and maintenance management across large-scale city assets, infrastructure, public realm, or mixed-use developments.
</li><li>Proven experience managing hard and soft services contractors within complex operational environments.
</li><li>Strong understanding of infrastructure operations including utilities, electrical systems, and wastewater treatment operations.
</li><li>Demonstrated leadership experience managing multidisciplinary teams and service providers.
</li><li>Strong knowledge of operational governance, health &amp; safety, compliance, and risk management practices.
</li><li>Experience managing operational budgets, contract performance, and service delivery KPIs.
</li><li>Excellent stakeholder management, communication, and problem-solving skills.
</li><li>Experience supporting asset operational readiness, handover, snagging, and transition from construction to operations.
</li><li>Ability to drive operational excellence, customer service standards, and continuous improvement initiatives.
</li><li>Experience within the Middle East region is preferred.</li></ul></div>

Director - Operations & Maintenance (Del-282)

Arganteal, Corp.

<div><h3 class="jobSectionHeader">*** Please Note The Below Eligible Work Locations</h3> 

New York, NY or Charlotte, NC Areas (This is a hard requirement) 
 
As a PMO Director, you will be leading a team of project leaders responsible for the delivery of innovative and emerging technology solutions for Fortune 500 customers across all verticals. The PMO Director provides enterprise-level leadership for the Project Management Organization, ensuring the organization delivers exceptional client outcomes while maintaining strong financial performance and operational scalability. This role leads a regional PMO organization spanning Program Management, Project Managers and Delivery Managers, and is accountable for aligning project delivery capabilities with enterprise strategy. 
 
The PMO Director operates the PMO as a business within the business&mdash;balancing customer experience, profitability, workforce strategy, and long-term capability development. The PMO Director partners cross-functionally with Sales, Delivery, Finance, and Operations leaders within their area of the business and collaborates with peer PMO leaders globally to drive a unified &ldquo;OnePMO&rdquo; model. This leader advocates for the vision, builds leaders of leaders, and ensures the PMO is a strategic enabler of growth and differentiation across the enterprise. 
 
Key Responsibilities &amp; Success Expectations 
 
Strategic Leadership &amp; Execution<ul><li>
Translate enterprise PMO strategy into actionable regional execution plans</li><li>
Align regional PMO priorities to the broader Professional Services vision and enterprise objectives.</li><li>
Promote a culture of accountability where client outcomes, profitability, and operational discipline drive sustainable growth.</li><li>
Balance customer satisfaction with business health&mdash;making sound prioritization decisions that support both regional and enterprise goals.</li><li>
Identify regional market trends and delivery needs to ensure PMO capabilities align with growth opportunities.</li><li>
Contribute to evolving PMO maturity, scalability, and business alignment through active participation in enterprise initiatives.</li></ul>
Delivery Governance &amp; Financial Management<ul><li>
Ensure consistent adoption of enterprise PMO methodologies, governance standards, and tools within the region.</li><li>
Maintain disciplined oversight of portfolio health, risk reviews, documentation controls, forecasting accuracy and performance reporting.</li><li>
Drive continuous improvement initiatives that enhance scalability, efficiency, and delivery quality.</li><li>
Support training, development, and certification efforts aligned with enterprise PMO standards.</li><li>
Own regional PMO financial performance including utilization, margin contribution, cost center health, and forecasting accuracy.</li><li>
Focus on aggregate regional utilization and capacity management, ensuring responsible enterprise-wide workforce planning and intelligent hiring decisions.</li><li>
Monitor and communicate the value delivered by the regional PMO, including gross profit contribution, efficiency gains, and operational improvements to be shared with peer PMO leaders.</li></ul>
Team Leadership, Coaching, and Development<ul><li>
Lead and develop a high-performing regional PMO leadership team (Senior Managers, Managers, Project &amp; Program Leaders).</li><li>
Empower leaders through coaching and guidance while holding them accountable for performance and outcomes.</li><li>
Develop succession plans and leadership development pathways across the regional PMO.</li><li>
Foster a culture of ownership and root-cause problem solving within the region.</li></ul>
Stakeholder Partnership &amp; Collaboration<ul><li>
Build trusted partnerships with regional Sales and Delivery leaders to proactively support opportunity shaping and project leadership strategy. Positioning the PMO team as a strategic enabler of growth.</li><li>
Identify solutions that enable engagement and value creation among internal stakeholders.</li><li>
Demonstrate executive presence in client and leadership interactions.</li><li>
Serve as the primary PMO escalation and decision point within the geography.</li><li>
Collaborate with peer Regional PMO Directors and the Senior PMO Director to ensure alignment across geographies.</li></ul>
__________________________________________ 
 
Qualifications<ul><li>
Minimum Bachelor&rsquo;s Degree in Arts/Sciences (BA/BS) Related Field required, Masters of Business Administration, MBA preferred</li><li>
A minimum of 10 years' progressive experience in a related field</li><li>
10+ years PMO and management experience</li><li>
Experience managing global engagements and teams and ability to support teams in US-East Coast, EMEA and APAC time zones</li><li>
Global Financial and Global Service Provider experience a plus</li><li>
Thorough understanding of financial processes - P&amp;L and financial management</li><li>
Thorough understanding of the contract process; ability to manage contract modifications, and take the lead of negotiations surrounding contract scope, cost, and schedule</li><li>
Strong customer service orientation with proven analytical and problem-solving abilities</li><li>
Strategic thinker with the ability to take a broad view of the business, industry, and environment to anticipate and plan for future</li><li>
Proven experience embracing and initiating change</li><li>
Can distinguish what to preserve and what to change</li><li>
Has the courage to initiate and lead the changes that drive success</li><li>
Strong leadership skills with ability to develop talent, identify and cultivate essential skills and attributes to maximize individual contribution and engagement</li><li>
Able to build collaborative relationships across functions based on trust and respect</li><li>
Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results</li><li>
Proactively seeks out information and clarity needed to enable strong decision making for the business</li><li>
In-depth understanding of core deployment methodologies</li><li>
Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred or Agile Certified Practitioner (ACP) certification through Project Management Institute (PMI-ACP) preferred or Certified ScrumMaster (CSM) preferred or The Projects in Controlled Environments certification (PRINCE2)</li></ul> 

7SSgPOS9cI</div>

Director of Project Management

<div><h3 class="jobSectionHeader">*** Please Note The Below Eligible Work Locations</h3> 

New York, NY or Charlotte, NC Areas (This is a hard requirement) 
 
As a PMO Director, you will be leading a team of project leaders responsible for the delivery of innovative and emerging technology solutions for Fortune 500 customers across all verticals. The PMO Director provides enterprise-level leadership for the Project Management Organization, ensuring the organization delivers exceptional client outcomes while maintaining strong financial performance and operational scalability. This role leads a regional PMO organization spanning Program Management, Project Managers and Delivery Managers, and is accountable for aligning project delivery capabilities with enterprise strategy. 
 
The PMO Director operates the PMO as a business within the business&mdash;balancing customer experience, profitability, workforce strategy, and long-term capability development. The PMO Director partners cross-functionally with Sales, Delivery, Finance, and Operations leaders within their area of the business and collaborates with peer PMO leaders globally to drive a unified &ldquo;OnePMO&rdquo; model. This leader advocates for the vision, builds leaders of leaders, and ensures the PMO is a strategic enabler of growth and differentiation across the enterprise. 
 
Key Responsibilities &amp; Success Expectations 
 
Strategic Leadership &amp; Execution<ul><li>
Translate enterprise PMO strategy into actionable regional execution plans</li><li>
Align regional PMO priorities to the broader Professional Services vision and enterprise objectives.</li><li>
Promote a culture of accountability where client outcomes, profitability, and operational discipline drive sustainable growth.</li><li>
Balance customer satisfaction with business health&mdash;making sound prioritization decisions that support both regional and enterprise goals.</li><li>
Identify regional market trends and delivery needs to ensure PMO capabilities align with growth opportunities.</li><li>
Contribute to evolving PMO maturity, scalability, and business alignment through active participation in enterprise initiatives.</li></ul>
Delivery Governance &amp; Financial Management<ul><li>
Ensure consistent adoption of enterprise PMO methodologies, governance standards, and tools within the region.</li><li>
Maintain disciplined oversight of portfolio health, risk reviews, documentation controls, forecasting accuracy and performance reporting.</li><li>
Drive continuous improvement initiatives that enhance scalability, efficiency, and delivery quality.</li><li>
Support training, development, and certification efforts aligned with enterprise PMO standards.</li><li>
Own regional PMO financial performance including utilization, margin contribution, cost center health, and forecasting accuracy.</li><li>
Focus on aggregate regional utilization and capacity management, ensuring responsible enterprise-wide workforce planning and intelligent hiring decisions.</li><li>
Monitor and communicate the value delivered by the regional PMO, including gross profit contribution, efficiency gains, and operational improvements to be shared with peer PMO leaders.</li></ul>
Team Leadership, Coaching, and Development<ul><li>
Lead and develop a high-performing regional PMO leadership team (Senior Managers, Managers, Project &amp; Program Leaders).</li><li>
Empower leaders through coaching and guidance while holding them accountable for performance and outcomes.</li><li>
Develop succession plans and leadership development pathways across the regional PMO.</li><li>
Foster a culture of ownership and root-cause problem solving within the region.</li></ul>
Stakeholder Partnership &amp; Collaboration<ul><li>
Build trusted partnerships with regional Sales and Delivery leaders to proactively support opportunity shaping and project leadership strategy. Positioning the PMO team as a strategic enabler of growth.</li><li>
Identify solutions that enable engagement and value creation among internal stakeholders.</li><li>
Demonstrate executive presence in client and leadership interactions.</li><li>
Serve as the primary PMO escalation and decision point within the geography.</li><li>
Collaborate with peer Regional PMO Directors and the Senior PMO Director to ensure alignment across geographies.</li></ul>
__________________________________________ 
 
Qualifications<ul><li>
Minimum Bachelor&rsquo;s Degree in Arts/Sciences (BA/BS) Related Field required, Masters of Business Administration, MBA preferred</li><li>
A minimum of 10 years' progressive experience in a related field</li><li>
10+ years PMO and management experience</li><li>
Experience managing global engagements and teams and ability to support teams in US-East Coast, EMEA and APAC time zones</li><li>
Global Financial and Global Service Provider experience a plus</li><li>
Thorough understanding of financial processes - P&amp;L and financial management</li><li>
Thorough understanding of the contract process; ability to manage contract modifications, and take the lead of negotiations surrounding contract scope, cost, and schedule</li><li>
Strong customer service orientation with proven analytical and problem-solving abilities</li><li>
Strategic thinker with the ability to take a broad view of the business, industry, and environment to anticipate and plan for future</li><li>
Proven experience embracing and initiating change</li><li>
Can distinguish what to preserve and what to change</li><li>
Has the courage to initiate and lead the changes that drive success</li><li>
Strong leadership skills with ability to develop talent, identify and cultivate essential skills and attributes to maximize individual contribution and engagement</li><li>
Able to build collaborative relationships across functions based on trust and respect</li><li>
Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results</li><li>
Proactively seeks out information and clarity needed to enable strong decision making for the business</li><li>
In-depth understanding of core deployment methodologies</li><li>
Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred or Agile Certified Practitioner (ACP) certification through Project Management Institute (PMI-ACP) preferred or Certified ScrumMaster (CSM) preferred or The Projects in Controlled Environments certification (PRINCE2)</li></ul> 

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10000 service delivery director jobs Near Me

Delivery Director, EPMO

Ai Delivery Director

Senior Director - Project Delivery - SDU - 20012793 - HS8

Technical Services Director

Director - Operations & Maintenance (Del-282)

Director of Project Management

Director of Project Management