service delivery manager

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: PMO EXECUTIVE L3
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 3/9/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Responsibilities
</b></p><ul><li>Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery.
</li><li>Work with IT Global Program Management Office and cross functional PMOs to define the approach
</li><li>Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc.
</li><li>Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level
</li><li>Assist with FY Plan and Outlook activities
</li><li>Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook &Atilde;&cent;&Acirc;&Acirc; function, portfolio and program/project levels.
</li><li>Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc.
</li><li>Improve communications, content and transparency of information with key customers
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>To qualify for the role you must have
</b></p><ul><li>Degree at university level
</li><li>English language skills - excellent written and verbal communication
</li><li>3+ years of experience, including demonstrated project management and financial management experience
</li><li>End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial)
</li><li>Experience in end-to-end financial management &Atilde;&cent;&Acirc;&Acirc; plan, forecast, actual &Atilde;&cent;&Acirc;&Acirc; function, portfolio and program/project levels
</li><li>Very good understanding of service delivery related key performance indicators
</li><li>Project delivery experience in a similar IT environment
</li><li>Experience working in a global IT environment
</li><li>Business Analytic skills
</li><li>Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
</li><li>Customer orientation and responsiveness
</li><li>Ability to deal efficiently with escalations and difficult situations/people under pressure
</li><li>Outstanding self-management , influence management , information presentation and interpersonal, communication
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div></div></div></div></div></div></div><div></div><div><div><div><div>Mandatory Skills: Project Management .<br>
<p></p>Experience: 5-8 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

PMO EXECUTIVE L3

Fortune Brands Innovations

<div><b>Company Description</b><p><br>
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We&rsquo;re focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.</p><p>
At Fortune Brands, we&rsquo;re building something big. We&rsquo;re advancing exciting innovations in all of our products and processes. We&rsquo;re delivering trust, dependability, sustainability, and style. To make it all happen, we&rsquo;ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.</p><p>
When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.</p><p>
Explore life at Fortune Brands here.</p><b><br>
Job Description</b><p><br>
Fortune Brands Innovations (FBIN) is a market-leading home products company behind iconic brands, including Moen, Master Lock, Yale, Therma-Tru, etc. Our <b>Connected Products Engineering </b>(CPE) organization builds the next generation of smart home products &mdash; and we're looking for an <b>Agile Delivery Manager </b>to help us ship it reliably. This is not a ceremony facilitator role. You will own delivery outcomes across 2&ndash;3 cross-functional software teams (PODs), eliminate the blockers slowing them down, and apply AI-powered tools to raise what great agile delivery looks like.</p><p><b>
What You'll Own</b></p><ul><li>
Sprint commitment reliability (90%+) across assigned PODs &mdash; through facilitation that drives outcomes, not checkbox compliance.</li><li>
Impediment removal with urgency: team-level blockers resolved within one business day; cross-POD blockers within two. Visible impediment log maintained at all times.</li><li>
Systemic problem diagnosis &mdash; identify root causes behind recurring blockers and escalate with solution recommendations, not just flags.</li><li>
Cross-functional dependency coordination 2+ sprints ahead, partnering with Product, QA, and Engineering to prevent integration failures before they happen.</li><li>
iOS and Android release coordination across scrum teams, including management of global development dependencies across North America, Europe, and Asia.</li><li>
AI-powered delivery improvements &mdash; use Claude Enterprise, GitHub Copilot, and similar tools to accelerate retrospectives, planning, documentation, and process optimization.</li><li>
Delivery health reporting to leadership &mdash; velocity, cycle time, sprint commitment reliability, and Definition of Done compliance with clear trend analysis.</li><li>
Team agile maturity &mdash; coach teams toward higher autonomy, sustainable pace, and measurable improvement in quality and engagement over time.</li></ul><p></p><b><br>
Qualifications</b><br>
<ul><li>
Demonstrated outcomes as an Agile Delivery Lead in software engineering &mdash; measured by team metrics, not tenure.</li><li>
Expert-level proficiency in Scrum and Kanban; daily hands-on use of Jira and Confluence.</li><li>
Strong facilitation, conflict resolution, and stakeholder influence skills &mdash; with a bias toward action and accountability.</li><li>
Technical fluency across mobile (iOS/Android), backend services, APIs, SDKs, and firmware &mdash; able to engage engineers credibly.</li><li>
Active AI tool user (Claude Enterprise, GitHub Copilot, or equivalent) with the ability to demonstrate productivity gains.</li><li>
Experience coordinating distributed, global development teams across time zones and cultures.</li><li>
Agile certifications preferred: Scrum.org PSM I or PSM II, or equivalent</li></ul><br>
<b>
Additional Information</b><p><b><br>
ADDITIONAL INFORMATION:</b></p><p>
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $90,000 USD - $143,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.</p><p>
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates&rsquo; unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.</p><p>
Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.</p><p><b>
Equal Employment Opportunity</b></p><p>
Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.</p><p><b>
Reasonable Accommodations</b></p><p>
Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at fbinleave.fbhs@fbin.com and let us know the nature of your request along with your contact information.</p><p><b>
Important Notice: Protect Yourself from Fraudulent Job Postings</b></p><p>
To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.</p></div>

Agile Delivery Manager

United Nations

<div><div><div><div>Org. Setting and Reporting
</div><div>The position is located in the United Nations Military Observer Group in India and Pakistan (UNMOGIP), Islamabad. This position supervises Unit Chiefs of the Supply Chain Management and Service Delivery, Transport, and Centralized Warehouse Unit and reports to the Chief Mission Support. He/She is responsible for the overall management of service delivery, supply chain, transport and warehousing services to all Mission components through planning, coordinating and service delivery including management of staff, assets and budgetary resources assigned to the relevant Fund Centers.
</div></div><div><div>Responsibilities
</div><div>1. Management, Planning and Coordination of Supply Chain &amp; Service Delivery, Transport and Warehousing Activities The post will supervise Units chiefs and team leaders , who are in charge of technical, operational, and logistical units both in supply chain management and service delivery (engineering and facility maintenance unit, life support , property management, centralized warehouse, and transport). Oversees allocation and control of all supplies received, stored in warehouse and distributed by the mission in HQ and Field stations. Supervises Receiving and Inspection (R &amp; I) activities and reports for submission to Procurement Unit. Manages and provides operational and policy guidance in all supply chain and service delivery functions to his/her staff and the CMS as required. He/She will also ensure compliance with policies, rules, SOPs and will provide technical responses to OIOS and BOA audits. The incumbent will chair or be a member of technical and operational committees. Participates in the mission planning process throughout the mission lifecycle. Develops the supply chain and service delivery workplan and manages the performance of the teams by setting and monitoring KPIs. Coaches, mentors and assist staff under his/her supervision with their professional development. Develops and implements a service optimization programme to promote continuous improvement in the quality and delivery of supply chain management activities to mission clients, particularly related to the accurate recording of mission material and disposal thereof. Conducts a regular review of critical and key supply chain and broader mission processes to identify and resolve bottlenecks, delays and inefficiencies. Plans, monitors, and coordinates the integrated supply chain processes including demand planning, acquisition, inventory management, warehousing, distribution, and asset disposal in liaison with Procurement &amp; budget. Leads or participates in mission planning processes and supply chain reviews to ensure effective delivery of support services. Ensures that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are maintained. Analyzes problems, audit and performance reports on mission activities and provides remedial action programmes where required. Plans the implementation of effective service delivery and ensures forecasting and resourcing of goods and services. Engages in the solicitation exercises for the contracting of services and the purchases of goods and materials. Engages in the leasing of facilities and the provision of services to agencies, funds and programs on a cost recovery basis. 2. Data Analysis, Reporting, Performance Monitoring and Compliance Manages data and reporting for supply chain management and service delivery metrics and ensures that all processes and systems in place and cost effective. Collaborates with stakeholders to ensure implementation of end-to-end supply chain programme, through final disposal and deactivation, physically and in the ERP (Umoja). Reviews contractor performance data and prepares service evaluations and coordinates with technical units and contract management teams to address service gaps. Prepares compliance documentation, inventory reconciliations, and reports for mission leadership and in compliance with UN Financial Rules and Regulations (FRR). 3. Operational Support to Field Missions or Locations Provides direct or indirect technical and logistical support to field offices or remote locations in the implementation of logistics operations, including asset handovers, relocations, and infrastructure transition. Coordinates with field offices, conducts site visits and virtual assessments and Drafts operational instructions and support plans. 4. Coordination of Environmental and Waste Disposal Processes and OSH Risk measures Environmentally responsible waste management and disposal operations in accordance with UN policies by working with environmental officers and engineering staff. Plans and monitors hazardous and general waste disposal. Carries out other duties as assigned.
</div></div><div><div>Competencies
</div><div>Professionalism: Practical knowledge in the areas of supply chain management, warehouse management including receiving and disposal, distribution, and environmental standards; Good understanding of internal procurement policies, practices and procedures; Proven analytical skills, including ability to research and analyze data and develop recommendations and plans; Ability to supervise warehouse assets and materials; Knowledge of and ability to apply UN rules, regulations, policies, and guidelines in work situations; Ability to provide professional technical advice in the area of supply chain management and service delivery (engineering, supply, property management, centralized warehouse, and transport). Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Planning &amp; Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Managing Performance: Delegates the appropriate responsibility, accountability and decision- making authority; Makes sure that roles, responsibilities and reporting lines are clear to each staff member; Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; Monitors progress against milestones and deadlines; Regularly discusses performance and provides feedback and coaching to staff; Encourages risk-taking and supports creativity and initiative; Actively supports the development and career aspirations of staff; Appraises performance fairly.
</div></div><div><div>Education
</div><div>High school diploma or equivalent is required.
</div></div><div><div>Job - Specific Qualification
</div><div>Technical or vocational certificate in business administration, public administration, engineering, law or other relevant field is required.
</div></div><div><div>Work Experience
</div><div>A minimum of (10) ten years of progressively responsible experience in supply services, service delivery, administration, logistics, engineering, project management or related area is required. The minimum years of relevant experience is reduced to (05) five years for candidates who possess a first-level university degree.
</div></div><div><div>Languages
</div><div><div><div>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).
</div><div><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><div><div><div><div><div><b>Language </b></div><div><b>Reading </b></div><div><b>Writing </b></div><div><b>Listening </b></div><div><b>Speaking
</b></div></div><br>
<div><div><b>English </b></div><div>UN Level II </div><div>UN Level II </div><div>UN Level II </div><div>UN Level II
</div></div><br>
</div></div></div><h2 class="jobSectionHeader"><b>Desirable Languages
</b></h2><div><div><div><div><div><b>Language </b></div><div><b>Reading </b></div><div><b>Writing </b></div><div><b>Listening </b></div><div><b>Speaking
</b></div></div><br>
<div><div><b>French </b></div><div>UN Level II </div><div>UN Level II </div><div>UN Level II </div><div>UN Level II
</div></div><br>
</div></div></div></div></div></div></div><div><div>Assessment
</div><div>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
</div></div><div><div>Special Notice
</div><div>Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator&rsquo;s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions. &bull; This position is temporarily available until 31 December, 2026. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. &bull; While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. &bull; Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. &bull; This temporary job opening may be limited to &ldquo;internal candidates,&rdquo; who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. &bull; Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. &bull; Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as &quot;retirement.&quot; Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator&rsquo;s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions. UN Secretariat provides equal opportunity to all qualified female &amp; male including the physically challenged candidates. UN is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
</div></div><div><div>United Nations Considerations
</div><div>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term &ldquo;sexual exploitation&rdquo; means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term &ldquo;sexual abuse&rdquo; means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term &ldquo;sexual harassment&rdquo; means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator&rsquo;s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on &ldquo;Manuals&rdquo; in the &ldquo;Help&rdquo; tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section &lrm;2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
</div></div><div><div>No Fee
</div><div>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS&rsquo; BANK ACCOUNTS.</div></div></div></div>

CHIEF OF UNIT, SUPPLY CHAIN MANAGEMENT AND SERVICE DELIVERY, FS6

SITA Switzerland Sarl

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO SITA</b></h2><div></div><div><br>
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</div><div></div><div><br>
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a <b>Great Place to Work</b>&reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</div><div></div><div><br>
Are you ready to love your job?</div><div></div><div><br>
The adventure begins right here, with you, at SITA.</div><h2 class="jobSectionHeader"><b>
ABOUT THE ROLE &amp; TEAM</b></h2><div>
To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities. To provide the highest level of Service Operation availability ensuring Systems and Products are properly configured and maintained. To manage and assist the Service Operations team to ensure service delivery quality is maintained through direct assistance in implementing and improving working processes and procedures</div><h2 class="jobSectionHeader"><b>
WHAT YOU'LL DO</b></h2><p>
Handle complex incident management.</p><p>
Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes. Coordinate with internal teams and external vendors to manage service requests, incidents, and problems, and ensure adherence to SLAs.</p><p>
Analyze operational data to identify trends, bottlenecks, and areas for improvement in service processes.</p><p>
Develop and maintain operational procedures to enhance efficiency and minimize service disruptions.</p><p>
Collaborate with technical teams to address product-related service issues and recommend improvements.</p><p>
Conduct root cause analysis for recurring incidents and work with problem management or expert service improvement teams on findings and root causes to implement solutions.</p><p>
Ensure documentation is up-to-date for all operational processes, incidents, and service management workflows. Proactively identify opportunities for automation and process optimization to reduce manual intervention and increase operational efficiency.</p><p>
Required to work in rotating shifts to support customers 24*7.</p><p>
Deploy changes as and when needed or based on business requirements.</p>
Qualifications:
<h2 class="jobSectionHeader"><b>WHO YOU ARE</b></h2><p>
Minimum 3&ndash;5 years&rsquo; experience in the network (LAN, Wireless, WAN, and SD-WAN) and/or application/system support domain. Must have dealt directly with external customers and delivered according to SLAs.</p><p>
Minimum 2&ndash;3 years&rsquo; experience in ACM domain where applicable.<br>
<b>Experience with Linux systems and Microsoft Azure cloud environments</b>, including basic administration, troubleshooting, and support within operational and incident management contexts.</p><p>
Airline experience and/or ATI know-how.</p><h2 class="jobSectionHeader"><b>
KNOWLEDGE &amp; SKILLS</b></h2><p>
Functional Skills: Communication, Coordination, Time Management, Problem Solving, Product and Portfolio Management, Incident Management, Problem Management, and Change Management</p><p>
Technical Skills: ServiceNow Administration, Operations Monitoring and Diagnostics, Automation and AI, Technical Expertise of Products/Services</p><h2 class="jobSectionHeader"><b>
EDUCATION &amp; QUALIFICATIONS</b></h2><p>
Educational Background: Degree or equivalent in Computer Science</p><p>
Qualifications: Electronic Engineering or equivalent, Telecommunications in-country degree qualification</p><p>
Recognized industry certifications such as CCNP, SD-WAN, PCNSE, VCP, AZ-900/700, AIX Advanced, Scripting certification (Terraform/Ansible)</p><p>
ITIL Foundation Certificate</p><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From <b>LinkedIn Learning, Microsoft's Enterprise Skills Initiative, </b>and <b>Airport Council International </b>-available to all employees-to specialized solutions like <b>Pluralsight </b>for technology upskilling, <b>Harvard Business Publishing </b>for people leadership, <b>Stanford </b>for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Senior Service Operations Specialist (Linux & Azure Experience)

O'Reilly Auto Parts

<div><p>Compensation Pay Range:</p>
$11.41 - $20.30<p><i>
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
</i></p><p></p><p>To coordinate and oversee city route schedule, functions, and delivery specialists of &quot;hub&quot; store to &quot;spoke&quot; stores.
</p><p></p><p>Bilingual candidates encouraged to apply.</p><p></p><p><b>
ESSENTIAL JOB FUNCTIONS</b></p><p>
Serve as contact person for city delivery service.
</p><p>Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
</p><p>Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
</p><p>Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
</p><p>Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
</p><p>Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses. Communicate recommendations to store manager.
</p><p>Make sure all team members assigned to hub are clocking in and out according to company policy.
</p><p>Research any parts not delivered as scheduled and make any necessary billing adjustments.
</p><p>Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
</p><p>Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.
</p><p>Provide input to store manager with regard to delivery specialists&rsquo; performance in preparation for performance evaluations.</p><p></p><p><b>
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES</b></p><h2 class="jobSectionHeader"><b>
Required:</b></h2><p>
Ability to quickly match alphanumeric sequences</p><p>
Good interpersonal communication skills</p><h2 class="jobSectionHeader"><b>
Desired:</b></h2><p>
Familiar with automotive parts</p><p>
Ability to drive a manual transmission vehicle</p><p>
Fluency in multiple languages (Spanish is highly desired)</p><p></p><p>
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.</p><p></p><p><b>
Total Compensation Package:</b></p><ul><li><p>
Competitive Wages &amp; Paid Time Off</p></li><li><p>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</p></li><li><p>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</p></li><li><p>
Team Member Health/Wellbeing Programs</p></li><li><p>
Tuition Educational Assistance Programs</p></li><li><p>
Opportunities for Career Growth</p></li></ul><p></p><p><i>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. </i><i>The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.</i></p><p></p><p><i>
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: </i><i>rar@oreillyauto.com</i><i> or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.</i></p></div>

City Delivery Dispatcher

ITWORX

<div><p>Project Manager | Fulltime</p>
<div><h6 class="jobSectionHeader"><b>Job Description:</b></h6>
<p></p><p><b>Job purpose:</b></p>
<p>Responsible for independently managing small to medium size project(s). S/he is accountable for the project delivery within the agreed scope; quality; cost; and time. S/he is also responsible for achieving and maintaining customer satisfaction and managing the project team from delivery perspective throughout the delivery lifecycle</p>
<p><b>Key accountabilities and decision ownership:</b></p>
<ul><li>Manage the delivery of the assigned project(s) to ensure successful delivery in terms of quality; timelines; and cost; beside complying to policies and standards</li>
<li>Manage customer expectation and needs; maintain and enhance customer satisfaction</li>
<li>Liaise with customers to show value proposition and differentiation and act as business partner by providing ideas; recommendations &amp; consultancy</li>
<li>Manage delivery operations; identify pitfalls; gaps; and risks; and provide necessary resolutions in coordination with the different stakeholders in the organization</li>
<li>Manage a team of employees from a delivery perspective throughout the project lifecycle; and manage their allocation and ensure their proper utilization</li>
<li>Provide coaching; feedback to team members as needed as well as morale support to maintain productivity and employee engagement</li>
<li>Manage the project?s revenue and profitability as well as ensure invoicing and payments are done in a timely manner</li>
<li>Plan and manage project budget and maintain the project?s GM.</li>
<li>Report project progress; revenue achievements; challenges; changes; and results to the senior PMO member on a periodic basis.</li>
<li>Assist the account/program manager in communication with commercial team on pipeline reviews and assist in generating leads</li>
<li>Drive accountability for the improvement of service delivery metrics</li>
<li>Drive efficiency by proposing re-use (for product) / cost reduction innovative approaches while ensuring customer satisfaction</li>
<li>Write proposals of assigned projects as needed</li>
</ul></div><p></p><div><h6 class="jobSectionHeader"><b>Job Requirements:</b></h6>
<p></p><p><b>Must have professional qualifications:</b></p>
<ul><li>Bachelor of Computer Science or equivalent</li>
<li>8+ years of relevant experience; including at least 2 years as a project manager</li>
<li>Experience in project management in software projects is a must</li>
<li>Project management training/certificate is a plus</li>
<li>Software project lifecycle knowledge is a must</li>
</ul></div><p></p><div><h6 class="jobSectionHeader"><b>Equal opportunity:</b></h6>
<p>All qualified applicants will receive consideration for employment without regard to age, religion, gender, nationality or disability. All qualified candidates will be considered in the process</p></div></div><p></p>
<br><div><div><div><div><div>Posted 1 months ago
</div></div></div><div><div><div><div><div><ul><li><b>Job Location</b></li>
<li>Egypt</li>
</ul></div></div><div><div><ul><li><b>Job Code</b></li>
<li><b>2080</b></li>
</ul></div></div></div></div></div><div><div><div><div><h5 class="jobSectionHeader"><b>Job Overview</b></h5>
</div><div><div><ul><li>Experience</li>
<li>8+ years of relevant experience; including at least 2 years as a project manager Years</li>
</ul></div></div><div><div><ul><li>Job Level:</li>
<li>Managerial</li>
</ul></div></div><div><div><ul><li>Education</li>
<li>Bachelor of Computer Science or equivalent</li></ul></div></div></div></div></div></div></div><p></p>

Project Manager

Bottom Line Equipment, LLC

<div><p><b>Class A Truck Driver- Local Travel- Some overnight required</b></p>
<p>
At Bottom Line Equipment we are continually focusing on exceeding the rental, sales and service needs of our customers. Our mission is to rent Heavy Equipment and Specialty Attachments to build better communities by raising the standards of quality and safety for all.</p>
<p>
Our growth is the result of outstanding partnerships with our employees, customers and vendors. Our purpose since Bottom Line&rsquo;s inception has been fueled by a Make It Happen attitude and partnering with our customers to satisfy their specific needs. We are continually focusing on exceeding the rental, sales and service needs of our customers &mdash; which include industrial, heavy civil-infrastructure, energy, commercial and demolition contractors.</p>
<p>
Bottom Line Equipment has a dynamic, cultivating work environment that provides career growth and training opportunities, while fostering a challenging and learning environment. We are seeking top candidates who are interested in advancing their career. We hold true to our core values to: Make it Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best, and Own It.</p>
<p><b>
Family Owned- 20 years in business operating in Texas &amp; Louisiana</b></p>
<p>
Safely and properly transport small machines and specialty attachments with medium heavy-duty truck and trailer to company sites and customer locations.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Open and close the rental yard per company procedure</li>
<li>Perform daily vehicle safety inspections on truck and trailer, promptly report any issues to manager</li>
<li>Communicate with manager on maintenance issues and preventative maintenance of truck and trailer</li>
<li>Properly load, secure, and unload machines, equipment, and specialty attachments per company procedure</li>
<li>Properly plan routes and schedules to meet customers' expectations</li>
<li>Notify manager if route is compromised causing a delay in delivery of heavy equipment or attachments</li>
<li>Safely deliver and pick up heavy equipment and specialty attachments</li>
<li>Maintain accurate delivery and pickup records utilizing e-log system.</li>
<li>Promptly inform supervisor of difficulties with deliveries or pickups</li>
<li>Verify order details and obtains customer signature on delivery ticket</li>
<li>Provide excellent customer service during the delivery transaction</li>
<li>Instruct customers on machine and equipment operation, utilizing Standard Operating Procedures if needed</li>
<li>Promptly notify management of damages or mechanical issues to equipment or specialty attachments</li>
<li>Responsible for providing manager with proper delivery documents, so that counts can be verified prior to unloading equipment and attachments at Service Center</li>
<li>Responsible for extraction of keys in vehicle or haul equipment upon delivery back to Service Center</li>
<li>Report all safety incidents or violations immediately to supervisor</li>
<li>Follow Standard Operating Procedures while carrying out the responsibilities of position</li>
<li>Ensure compliance with applicable federal and state laws, regulations, standards, and guidelines</li>
<li>Comply with all government safety requirements and other regulations</li>
<li>Adhere to all company policies, procedures, rules, and regulations in written or verbal form</li>
<li>Attend all Department, Service Center and Safety meetings<b>
</b></li><li>Perform other duties as requested</li>
<li>Embraces BLE core values: Make It Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best and Own It</li>
</ul>
<p><b>Supervisor Responsibilities</b></p>
<div>
<div><div><div><p>Does this position supervise others? No</p></div></div><br>
<div></div>
<div>
<div><p>Does a supervisor report to this position? No</p></div><br>
<div></div>
</div><br>
</div></div><p><b>Education &amp; Experience:</b></p>
<ul>
<li>High school diploma or equivalent GED is preferred but not required</li>
<li>Valid Class A CDL, along with an excellent Motor Vehicle Record required</li>
<li>Gooseneck trailers/RGN trailers and construction equipment experience required</li>
<li>Knowledge of and understanding of current DOT and FMCSA laws and regulations required</li>
<li>Knowledge of frequently used Sales and Customer Relations Concepts, Practices and Procedures</li>
</ul>
<p><b>Travel:</b></p>
<div>
<div><div><div><p>What is the % of business travel for this job?</p></div><div><br>
<p>
95%</p></div></div><div><br>
<div>
<p>Does this job require working in multiple states or countries?</p></div><div><br>
<ul><li><b>YES </b><b> NO</b></li></ul>
</div>
</div><br>
</div></div><p><b>Company Benefits:</b></p>
<ul>
<li>Top Tier Pay</li>
<li>Short Term Incentives</li>
<li>Company Profit Sharing</li>
<li>401K with company match</li>
<li>Tool and work boot allowance, prescription eye protection allowance</li>
<li>Continued education paid training</li>
<li>Medical, Dental, Vision</li>
<li>Company paid life insurance</li>
<li>Company paid Short and Long Term Disability</li>
</ul>
<p><i>The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company&rsquo;s right to change, assign, or reassign duties and responsibilities at any time or for any reason.</i></p></div>

Class A Equipment Truck Driver

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