service delivery manager

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><p>As <b>Service Delivery Manager </b>, you will lead dnata Cargo terminal Operations on shift to achieve a high level of service delivery while ensuring a safe, efficient and cost-effective operation. This role is based full-time in our Dubai office.
</p><p><b>In this role, you will:</b><b><br>
</b></p><ul><li>Recommend improvements to Cargo Operations standards and procedures and ensure the implementation of these procedures and controls.
</li><li>Identify and manage problem areas within the operation, forward planning, deploying resources and information as required to meet service delivery targets, whilst ensuring that safety, security and costs are maintained at acceptable levels.
</li><li>Coordinate resources on a shift basis to ensure that the SLAs are delivered to customers in collaboration with the Supervisor on shift.
</li><li>Review and manage the performance of direct reports to ensure performance is measured against individual targets.
</li><li>Manage the development of the staff in line with their training needs analysis and career path and provides advice regarding career growth.
</li><li>Ensure that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
</li><li>Ensure safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction, being a role model for the desired safety behaviours and leading with safety.
</li><li>Manage and maintain an overview of Cargo Operations and stakeholder activities providing co-ordination and leadership to achieve dnata and Cargo objectives.
</li><li>Implement robust service recovery measures to handle customer complaints and service recovery initiatives.
</li><li>Build and maintain relationships with internal and external stakeholders such as such as DOCC, Customs, DAC, Airside Services, Dispatch, Load Control, Group Safety &amp; Security, Airport Police, airline, agent customers.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><ul><li>Relevant Diploma or Degree in Air Cargo OR Cargo Ground Handling.
</li><li>5-8 years of experience in Air Cargo or other logistical Services in an operational position.
</li><li>UAE Driving license or Home Country Driving License.
</li><li>Valid license for operating equipment (Airport Driving Permit)
</li><li>Proficient knowledge of all or some of the following: Cargo Operations/Ramp Operations/ Passenger Services / Baggage Services / Operations Services
</li><li>Proficient knowledge of operational I.T systems (dacs+, camsys, DSSm, ALTARS)
</li><li>Advanced Safety Awareness Skills
</li>Proficient Supervisory Skills<br>
<li>
</li></ul><p></p><br>
<p><b>You&rsquo;ll have an edge if you have:
</b></p><ul><li>Strong operational and leadership experience in managing teams in a shift-based environment.
</li><li>Ability to use data for decision-making.
</li></ul><p>At dnata, part of Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!<br>
</p><p></p><br>
<p><b>Recruitment Process and Timeline
</b></p><p>dnata is part of Emirates Group, an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your product experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group<br>
</p><p></p><br>
<h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div>

Service Delivery Manager

<div><p><b>Line of Service
</b></p>Advisory
<p></p><p><b>Industry/Sector
</b></p>Technology
<p></p><p><b>Specialism
</b></p>Advisory - Other
<p></p><p><b>Management Level
</b></p>Manager
<p></p><p><b>Job Description &amp; Summary
</b></p>We are seeking an experienced Planning Lead with a strong background in project planning and schedule management to support the successful delivery of complex infrastructure and capital programmes. This role is critical to establishing and maintaining robust, integrated project schedules, monitoring progress against agreed baselines, and providing clear, insightful reporting that enables effective decision-making throughout the project lifecycle. The Planning Lead brings structure, transparency, and accountability to programme timelines, ensuring projects remain aligned, realistic, and delivery-focused.
<br>
Working closely with project managers, contractors, and client stakeholders, the Planning Lead will lead schedule development and control at project level, drive planning governance, and support performance analysis and recovery planning. The role offers the opportunity to influence outcomes across major projects while building capability within delivery teams, with strong potential to progress into senior programme or portfolio-level planning leadership positions.
<p></p><div><div><p><b>Who </b><b>we&rsquo;re </b><b>looking for
</b></p></div><div><p>Do you have a strong background in project planning and schedule management, with the ability to create structure, drive accountability, and support timely delivery across complex infrastructure programmes ? We're looking for a Planning Lead to oversee project planning and scheduling activities across major capital projects. The main focus of the role is to establish and maintain robust project schedules, monitor progress against baselines, and provide clear reporting and analysis that supports effective decision-making throughout the project lifecycle.
</p></div><div><p><b>About the Planning Lead role
</b></p></div><div><p>We're looking for a professional who can lead schedule management at project level and provide the structure needed to manage timelines in a disciplined and transparent way. In this role, you will develop and maintain integrated schedules, assess progress and deviations, and support project teams with schedule analysis, reporting, and planning governance.
</p></div><div><p>You will work closely with contractors, project managers, and client stakeholders to ensure schedules are realistic, aligned, and consistently maintained . You will also support planning governance through reviews, steering meetings, and the application of planning standards and tools. This role offers strong growth potential into senior programme planning or portfolio-level leadership roles.
</p></div><div><p><b>Your responsibilities
</b></p></div><div><p><b>Those in the Planning Lead role </b><b>are responsible for </b><b>:
</b></p></div><div><ul><li><p>Leading the development, maintenance, and control of project schedules, ensuring approved baselines are established and monitored across all delivery stages.
</p></li></ul></div><div><ul><li><p>Creating and maintaining Level 1 to Level 4 schedules, integrating contractor inputs, resources, milestones, and relevant cost interfaces.
</p></li></ul></div><div><ul><li><p>Monitoring schedule performance, identifying deviations, and producing clear progress reports and recovery insights for project leadership and clients.
</p></li></ul></div><div><ul><li><p>Validating schedules and supporting schedule risk assessments to improve planning reliability and delivery confidence.
</p></li></ul></div><div><ul><li><p>Facilitating planning reviews and steering meetings to support consistent decision-making and accountability across stakeholders.
</p></li></ul></div><div><ul><li><p>Providing guidance and training to project participants to ensure consistent application of scheduling tools, standards, and reporting practices.
</p></li></ul></div><div><ul><li><p>Supporting the overall delivery strategy by safeguarding timelines and strengthening coordination across the project lifecycle.
</p></li></ul></div><div><p><b>Skills and experience </b><b>required
</b></p></div><div><ul><li><p>You will hold a degree in engineering, construction, project management, or a related discipline.
</p></li></ul></div><div><ul><li><p>You will bring at least seven years of experience in planning and scheduling for capital, construction, or infrastructure projects.
</p></li></ul></div><div><ul><li><p>You will have strong knowledge of baseline development, progress measurement, delay analysis, and schedule risk assessment methods.
</p></li></ul></div><div><ul><li><p>You will be proficient in Primavera P6, MS Project, and related project controls or scheduling software.
</p></li></ul></div><div><ul><li><p>You will possess strong leadership, facilitation, and stakeholder management skills, with the confidence to work across complex project environments.
</p></li></ul></div></div><div><div><ul><li><p>You will be highly organised , analytical, and proactive, with the ability to translate schedule data into meaningful project insight.
</p></li></ul></div><div><p><b>About the team
</b></p></div><div><p>This role forms part of a broader project controls and delivery function supporting complex infrastructure and capital programmes . The team helps clients improve project performance through disciplined planning, reliable controls, and transparent reporting. You will work with project management, contractors, and client teams to create better visibility, stronger governance, and more predictable delivery outcomes.
</p></div></div><p></p><p><b>Education </b><i>(if blank, degree and/or field of study not specified)
</i></p>Degrees/Field of Study required:
<p></p>Degrees/Field of Study preferred:
<p></p><p><b>Certifications </b><i>(if blank, certifications not specified)
</i></p><p></p><p><b>Required Skills
</b></p><p></p><p><b>Optional Skills
</b></p>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}
<p></p><p><b>Desired Languages </b><i>(If blank, desired languages not specified)
</i></p><p></p><p><b>Travel Requirements
</b></p><p></p><p><b>Available for Work Visa Sponsorship?
</b></p><p></p><p><b>Government Clearance Required?
</b></p><p></p><p><b>Job Posting End Date
</b></p>October 9, 2026</div><p></p>

ETIC, CPS Service Delivery Manager - Manager

<div><h3 class="jobSectionHeader"><b>Role Purpose</b></h3><p>
The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p></p><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><ul><li><p>
Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p>
Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p>
Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p>
Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p>
Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p>
Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p>
Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p>
Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p>
Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p>
Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Qualifications, Experience and Competencies</b></h3><ul><li><p>
University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p>
Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p>
ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p>
6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p>
2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p>
Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p>
Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p>
Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p>
Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p>
Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div></div><p><b><br>
Equal Treatment Clause: </b>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p></p><p><br>
✨ We</p><p>
✨ We</p><p>
✨ We</p></div>

IT Program Delivery Manager

Upstart

<div><div><p><b>About Upstart</b></p>
<p>
At Upstart, we&rsquo;re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.</p>
<p>
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that&rsquo;s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.</p>
<p>
We&rsquo;re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn&rsquo;t mean distant. We&rsquo;re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you&rsquo;ll have the support to work in the way that works best for you.</p>
<p>
If you&rsquo;re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we&rsquo;d love to hear from you.</p>
</div><p><b>
The Team:</b></p>
<p>
Upstart&rsquo;s Auto team is transforming automotive lending by building technology that creates a seamless experience for borrowers, dealers, lending partners, and investors. The team is responsible for enabling scalable loan originations while maintaining operational excellence, compliance, and investor confidence across the lifecycle of every funded loan.</p>
<p>
As the Funding Delivery Manager, Auto Loans, you will establish the operational foundation for funding delivery within Upstart's growing auto lending business. You will own the end-to-end funding delivery process, build scalable controls and reporting, and ensure funded loans consistently meet lending partner, investor, and regulatory requirements. Your work will directly improve funding performance while helping prepare the business for long-term growth under Upstart's bank charter.</p><br>
<p></p>
<p><b>
How you&rsquo;ll make an impact</b></p>
<ul>
<li>Own the end-to-end funding delivery process for Upstart's auto lending products, ensuring funded loans are delivered accurately and on time to lending partners and investors.</li>
<li>Build and scale funding delivery processes, controls, and operational reporting that improve funding success rates, reduce exceptions, and support regulatory readiness as the business grows.</li>
<li>Investigate funding exceptions, delivery failures, and reconciliation issues by conducting root cause analysis and partnering across teams to implement sustainable solutions.</li>
<li>Establish and maintain quality standards for loan files, ensuring documentation and data consistently meet lending partner, investor, and regulatory requirements for saleability and downstream servicing.</li>
<li>Partner closely with Product, Operations, Capital Markets, Servicing, Compliance, Engineering, and external stakeholders to design scalable funding workflows and drive continuous process improvements.</li>
<li>Develop metrics, dashboards, and performance reporting to provide visibility into funding health, identify operational risks, and inform business decisions while leveraging AI-enabled tools responsibly to improve documentation, reporting, and exception analysis.</li></ul><br>
<p></p>
<p><b>
Minimum Qualifications</b></p>
<ul>
<li>Bachelor's degree in Business, Finance, Operations, Economics, or a related field (or equivalent practical experience).</li>
<li>5+ years of experience in lending operations, loan funding, capital markets operations, or financial services operations.</li>
<li>Experience managing loan funding, delivery, investor reporting, or post-origination operational processes.</li>
<li>Experience using operational metrics and data to investigate process issues and implement improvements.</li>
<li>Experience partnering cross-functionally across capital markets, engineering, servicing, product and compliance teams.</li>
<li>Experience leveraging AI-enabled tools responsibly to accelerate exception analysis, documentation, reporting, and/or operational process improvements while applying appropriate human judgment.</li></ul><br>
<p></p>
<p><b>
Preferred Qualifications</b></p>
<ul>
<li>Knowledge of auto lending products, funding workflows, and loan sale processes.</li>
<li>Experience designing operational controls within a regulated financial institution.</li>
<li>Ability to build scalable operational processes and documentation that support audit and regulatory requirements.</li>
<li>Experience defining success metrics and operational controls for a new or evolving process.</li>
<li>Skills in SQL, Excel, business intelligence tools, or dashboard development.</li>
<li>Experience working with lending partners, investors, custodians, or third-party servicing organizations.</li></ul><br>
<p></p>
<p><b>
Position location</b> This role is available in the following locations: Remote</p>
<p><b>
Time zone requirements</b> The team operates on the East/West coast time zones.</p>
<p><b>
Travel requirements</b> As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions&rsquo; cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.</p><br>
<p></p>
<div></div>
<div></div><div><div><div><p>At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location&ndash;with our &ldquo;digital first&rdquo; philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</p>
<p>
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).</p>
</div>
<div>United States | Remote - Anticipated Base Salary Range</div>
<div>$104,800&mdash;$145,000 USD</div>
</div></div><div>
<p><b>What you'll love</b></p>
<p>
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here&rsquo;s what you can expect:</p>
<ul>
<li>Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly</li>
<li>Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)</li>
<li>Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)</li>
<li>Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.</li>
<li>Health Savings Account contributions from Upstart for eligible plans (US only)</li>
<li>Income protection benefits, including life insurance and disability coverage for added financial security</li>
<li>Paid time off, sick leave, and company holidays, in line with local requirements</li>
<li>Paid family and parental leave to support caregiving and major life moments (duration varies by country)</li>
<li>Family-centered benefits to support fertility, parenthood, and caregiving needs</li>
<li>Employee Assistance Program (EAP) offering mental health support and life-centered resources</li>
<li>Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)</li>
<li>Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you</li>
<li>Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from</li>
<li>Connection and community through team events, all-company updates, and employee resource groups (ERGs)</li>
<li>Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)</li>
</ul>
<p>For roles based in Canada, please note that we are not currently able to hire in Quebec.</p>
<p>
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.</p>
<p><i>
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com</i></p>
<p><b>
https://www.upstart.com/candidate_privacy_policy</b></p></div></div>

Funding Delivery Manager

Baker Hughes

<div>
 <strong>
  Service Delivery Coordinator
  <br/>
  <br/>
  Do you enjoy being part of a successful team?
  <br/>
  <br/>
 </strong>
 <strong>
  Join our Pressure Pumping team now!
  <br/>
  <br/>
 </strong>
 <strong>
  Partner with the best
  <br/>
  <br/>
 </strong>
 As a Service Delivery Coordinator, you will be responsible for.
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Ensuring all activities are carried out according to our core values , and non-negotiables and our cultural pillars
  </li>
  <li>
   Ensuring the assigned contracts/quotes are fully understood and capitalized upon
  </li>
  <li>
   Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries
  </li>
  <li>
   Reviewing of the job planning, Equipment preparation and people readiness.
  </li>
  <li>
   Working with I&amp;S Project Managers and / or other PL&rsquo;s SDC on X-PL critical tasks within a job.
  </li>
  <li>
   Prompting escalation of issues that can impact service delivery
  </li>
  <li>
   Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash
  </li>
  <li>
   Coordinating with field crews to manage any requirements / mobilizations during the job at the customer well site/location
  </li>
  <li>
   Developing team in line with competency and training programs for their respective positions as well as future career plans
  </li>
  <li>
   Assisting other Service Delivery Coordinators with Peer Reviews.
  </li>
  <li>
   Ensuring compliance with company policies, procedures, laws, regulations and ISO and API requirements.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Fuel your passion
  <br/>
  <br/>
 </strong>
 <strong>
  To be successful in this role you will:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Have a Bachelor's degree in Engineering or a relevant, related subject.
  </li>
  <li>
   Have more than 10 years of experience in oil field services
  </li>
  <li>
   Have previous technical experience in Coil Tubing field.
  </li>
  <li>
   Demonstrate prior business ownership (HSE - financial - Service Delivery)
  </li>
  <li>
   Demonstrate experience of leadership, mentoring and developing teams in global matrix environment
  </li>
  <li>
   Be a motivated self-starter, proactively taking the initiative to lead and solve problems
  </li>
  <li>
   Demonstrate good communication, interpersonal and leadership skills with the ability to influence others and lead teams
  </li>
  <li>
   Have experience in the Middle East.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work in a way that works for you
  <br/>
  <br/>
 </strong>
 We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working with us
  <br/>
  <br/>
 </strong>
 Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 <br/>
 <br/>
 <strong>
  Working for you
  <br/>
  <br/>
 </strong>
 Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Contemporary work-life balance policies and wellbeing activities
  </li>
  <li>
   Comprehensive private medical care options
  </li>
  <li>
   Safety net of life insurance and disability programs
  </li>
  <li>
   Tailored financial programs
  </li>
  <li>
   Additional elected or voluntary benefits
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination
 <br/>
 <br/>
 <strong>
  About Us:
  <br/>
  <br/>
 </strong>
 We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.
 <br/>
 <br/>
 <strong>
  Join Us:
  <br/>
  <br/>
 </strong>
 Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.
 <br/>
 <br/>
 Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 <br/>
 <br/>
 <strong>
  R164374
 </strong>
</div>


Service Delivery Coordinator

UW Credit Union

<div>Overview:
<div>
UW Credit Union is looking for someone who can keep our Member Service Operations Team product enhancements moving; removing roadblocks, sharpening our Agile practices, and making sure the work that supports our members' day-to-day banking experience gets delivered well, in a highly regulated financial services environment. And this isn't just a process role; it's a people role.</div><div></div><div><br>
The <b>Member Service Operations Agile Delivery Coordinator</b> plays a critical role in delivering product enhancements that improve the employee and member experience. Working in partnership with teams across the enterprise, this position supports the planning, coordination, and execution of product changes while helping maintain a structured release management process that ensures enhancements are well planned, tested, communicated, and implemented. Serving as a Scrum Master for MSO product teams, this role also helps strengthen Agile practices by facilitating team events, coaching team members, and fostering continuous improvement. We're looking for someone who can build strong relationships, communicate effectively across teams, manage dependencies, drive work to successful outcomes and create alignment while helping others grow. This is an opportunity to make a meaningful impact by improving how we deliver solutions, support our teams, and serve our members. If you lead with empathy, value partnership, and enjoy bringing people together to solve problems, we'd love to talk with you!</div>
Responsibilities:
<ul><li><b>Scrum Facilitation &amp; Mentorship (30%):</b> Facilitate all core Scrum ceremonies (Sprint Planning, Standups, Refinement, Reviews, and Retrospectives). Coach and mentor the MSO team to develop deep Scrum expertise and Agile maturity while modeling inclusive leadership.</li><li><b>
Workflow Management &amp; Analysis (35%):</b> Administer work management platforms (Azure DevOps/Microsoft Planner) to ensure end-to-end traceability. Track, analyze, and report on team metrics (velocity, flow, predictability) and roadmap progress to support data-driven decision-making.</li><li><b>
Cross-Functional Coordination (25%):</b> Serve as a high-level liaison between MSO and IT, Risk, Compliance, and QA. Represent MSO in Change Advisory Board (CAB) meetings and coordinate end-to-end release management, including UAT cycles and delivery communications.</li><li><b>
Continuous Growth (10%):</b> Lead without direct authority as a servant leader and collaborative partner. Lead change initiatives and model adaptability as MSO&rsquo;s product portfolio evolves.</li></ul>
Qualifications:
<div><b>
Education &amp; Experience</b></div><ul><li>
Bachelor&rsquo;s Degree in Business Administration, Information Systems, Computer Science, or a relevant discipline. (Relevant work experience may be considered in lieu of a degree).</li><li>
Scrum Master certification (CSM, SAFe Scrum Master, or equivalent) is <b>required</b>. SAFe Agilist (SA) or Advanced Scrum Master (SASM) is preferred.</li><li>
4-5 years of experience in a Scrum Master or Agile Delivery role supporting technology or product teams.</li><li>
2-3 years of proficiency in Azure DevOps (ADO) or similar platforms, including dashboard construction.</li><li>
2-3 years of experience facilitating Agile delivery and cross-functional project coordination.</li><li>
Experience in financial services or a regulated industry is preferred.</li></ul><div><b>
Skills</b></div><ul><li>
 Exceptional verbal and written communication skills with the ability to convey complex info to all levels; skilled in leading through influence and trust; strong organizational skills for managing concurrent workstreams.</li></ul>
Working at UW Credit Union:
<p><b>
Why work for UW Credit Union?
</b></p><p>Join one of Wisconsin&rsquo;s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine&rsquo;s Best Places to Work, Wisconsin State Journal&rsquo;s Top Workplaces, and Milwaukee Journal Sentinel&rsquo;s Top Workplaces to receive:
</p><ul><li>21.5+ days annual paid time off (4+ weeks)</li><li>
2 weeks paid caregiver leave</li><li>
2.5 weeks paid new child parental leave</li><li>
2 days paid volunteer time</li><li>
11 paid holidays (includes your birthday!)</li><li>
401k company match of up to 5%, plus approximately 4% discretionary match</li><li>
Variable bonus reward</li><li>
Competitive Medical, Dental and Vision plans, including domestic partner eligibility</li><li>
Discounted bus pass and bublr membership</li><li>
Employee Assistance Program</li><li>
And more!</li></ul><div><i>
All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category.</i></div></div>

Agile Delivery Coordinator

DICETEK LLC

1.Other tasks related to the nature of the department's work, or assigned by the
<br><br>
<b>Assistant Undersecretary for Digital Business Development:</b><br>
2. Preparing strategic and operational plans for government services and service
<br><br>
delivery channels within the ministry, in line with the UAE Government Services Strategy and federal policies supporting digital transformation, and implementing them after approval.
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3. Managing the department's organizational units, monitoring their performance, and
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preparing reports to prevent duplication of objectives and tasks.
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4. Preparing a proposed strategic and operational plan for the department, developing
<br><br>
performance indicators, and working to achieve them.
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5. Developing and improving services provided through various service channels to
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ensure a superior customer experience and enhance the quality, eiciency, and competitiveness of government services in general, and digital services in
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particular, in cooperation with the relevant organizational units.
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6. Strengthening relationships with external partners to establish strategic
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partnerships.
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7. Developing and motivating internal partners, and managing change to ensure
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eiciency and eectiveness. Implementing the design, development, and re-
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engineering of digital and non-digital services, as well as services that cannot be digitized, in line with future trends and global best practices.
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8. Leading, directing, reviewing, and approving work procedures, methods,
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performance indicators, and quality standards for management processes, and
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developing proposals to improve operations.
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9. Monitoring, evaluating, and improving administrative processes such as planning,
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budgeting, reporting, and service delivery. Developing policies, standards,
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regulations, manuals, and procedures related to customer experience within the Ministry, in coordination with the Emirates Government Excellence Program and various organizational units, and monitoring and supervising their implementation.
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10. Developing internal plans to foster a culture of team building and continuous
<br><br>
learning to ensure the highest quality of work delivery.

Director Of IT- Emirati

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