service department manager

Autocare

<p><b>Job Summary</b><br/>We are seeking a dynamic and experienced Automotive Service Manager to lead our service department with enthusiasm and expertise. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and drive the profitability of our automotive service center. Your leadership will inspire a team of skilled technicians and service advisors to deliver top-tier automotive repairs and maintenance, fostering a positive environment that promotes growth, efficiency, and customer satisfaction. This is an exciting opportunity for someone passionate about automotive excellence and eager to make a significant impact in a fast-paced dealership setting.</p><p><b>Duties</b></p><ul><li>Lead and manage the entire service department, including technicians, service advisors, and support staff, to ensure smooth daily operations</li><li>Oversee vehicle diagnostics, repairs, and maintenance services such as oil changes, brake repairs, transmissions, alignments, suspension work, tire services, diesel engine repairs, shocks &amp; struts, air brake systems, and auto body repairs</li><li>Develop and implement effective upselling strategies to maximize service sales while maintaining integrity and customer trust</li><li>Ensure all service work meets quality standards through regular inspections and adherence to manufacturer specifications</li><li>Manage auto estimating and service writing processes to accurately document repairs and communicate with customers effectively</li><li>Handle customer inquiries, resolve issues promptly, and promote excellent customer service experiences that foster loyalty</li><li>Monitor inventory levels of parts and tools necessary for efficient operations while managing cash handling procedures responsibly</li><li>Stay current with automotive industry trends, technical advancements, and dealership best practices to continuously improve department performance</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in dealership auto service management or a similar leadership role within an automotive repair environment</li><li>Strong mechanical knowledge with hands-on mechanic experience preferred; familiar with automotive diagnostics across various systems including transmissions, brakes, suspensions, tires, diesel engines, shocks &amp; struts, air brakes, and auto body repair</li><li>Demonstrated ability in upselling services ethically while maintaining high customer satisfaction standards</li><li>Excellent communication skills with a focus on customer service excellence</li><li>Proficiency in auto estimating software and service writing procedures</li><li>Knowledge of automotive repair procedures such as oil changes, alignments, tire services, brake repairs, diesel engine work and more</li><li>Ability to manage multiple priorities efficiently in a fast-paced setting</li><li>Valid driver's license with a clean driving record; relevant certifications are a plus</li></ul><p>Join us as an Automotive Service Manager where your leadership fuels success! Bring your passion for automotive excellence to a team dedicated to delivering outstanding vehicle care while advancing your career in a vibrant dealership environment.</p><p>Job Type: Full-time</p><p>Pay: $48,000.00 - $120,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li></ul><p>Work Location: In person</p>

Automotive Service Manager

DuraServ Corp

<div><p><b>JOB SUMMARY</b></p><p>
Operations Managers are responsible for the performance of the Service Department. They will be accountable for the backlog, inventory, fleet and personnel as well as verifying labor pricing and logistics. As the frontline leader, the Operations Manager will lead the service department to increase its efficiency and profitability, while retaining quality employees and following the company&rsquo;s policies and procedures.</p><p></p><p><b><br>
ESSENTIAL JOB FUNCTIONS</b></p><ul><li>
Managing day-to-day operations of the service department.</li><li>
Oversee the scheduling and progress of both planned work orders and reactive service calls, ensuring efficient completion and proper assignment of technicians and equipment.</li><li>
Oversee fleet planning and maintenance, including monitoring Daily Vehicle Inspection Reports to identify maintenance issues and ensure compliance with DOT regulations.</li><li>
Manage and execute projects from start to finish, ensuring timely completion that meets established standards.</li><li>
Prepare and manage the department&rsquo;s budget, ensuring costs are controlled and aligned with company financial goals.</li><li>
Supervise personnel by ensuring staff are adequately trained, motivated, and held accountable for their work performance.</li><li>
Create and implement professional development plans for team members to foster career growth and improve overall job performance.</li><li>
Ensure the department meets key performance indicators (KPIs), improve employee retention, and drive continuous improvement in operational performance and regulatory compliance.</li><li>
This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.</li></ul><p></p><p><br>
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.</p><p></p><p><b><br>
LEADERSHIP COMPETENCY MODEL</b></p><p></p><p><b><br>
This role requires the demonstration of the following competencies:</b></p><p></p><p><b><br>
Instills Trust </b><b>| Communicates Effectively | Demonstrates </b><b>Customer Focus </b><b>|</b><b> Takes Initiative </b><b>| Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results</b></p><p></p><p><b><br>
KNOWLEDGE, SKILLS, AND ABILITIES</b></p><ul><li>
Demonstrates comprehensive knowledge of inventory control, fleet management, and service operations to ensure departmental efficiency and compliance with company standards.</li><li>
Applies advanced skills in Microsoft Office to manage budgets, analyze performance data, and support informed decision-making.</li><li>
Possesses the ability to evaluate financial statements and align departmental spending with organizational goals through effective budget management.</li><li>
Utilizes strong customer service skills to maintain positive relationships with both internal team members and external clients, contributing to high service satisfaction.</li><li>
Exhibits the ability to think in a structured and strategic manner when allocating resources, managing projects, and solving operational challenges.</li><li>
Maintains practical knowledge of mechanical systems and DOT regulations to oversee vehicle maintenance and support technician readiness.</li></ul><p></p><p><b><br>
SUPERVISORY RESPONSIBILITIES</b></p><ul><li>
This position has supervisory responsibilities.</li></ul><p></p><p><b><br>
WORK ENVIRONMENT AND PHYSICAL DEMANDS</b></p><ul><li>
In office environment with occasional visits to local job sites.</li><li>
Prolonged periods sitting at a desk and working on a computer.</li><li>
Must be able to lift up to 15 pounds at times.</li></ul><p></p><p><b><br>
PLANNED BUSINESS TRAVEL</b></p><ul><li>
This job requires at least 10% planned business travel.</li></ul><p></p><p><b><br>
EDUCATION AND EXPERIENCE</b></p><ul><li>
High School diploma or equivalent is required. Associate or bachelor&rsquo;s degree, preferred.</li><li>
5 years of experience in a related field as an individual contributor.</li><li>
Combining experience in <b>customer service or operation</b> practices of 5 or more years with education is desirable.</li><li>
Previous leadership experience is required.</li></ul><p></p><p><b><br>
EEO STATEMENT</b></p><p></p><p><br>
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</p><p></p><p><br>
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.</p></div><p></p>

Operations Manager

Sunbelt Rentals

<div><p><b>Join Our Team!</b></p><p></p><p>
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.</p><p></p><p>
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.</p><p></p><p>
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!</p><p></p><p><b>
Job Description Summary</b></p><p></p><div>
Service Manager<br>
<br>
Are you seeking an entrepreneurial, empowering workplace that allows you to:<br>
<br>
<ul><li>Develop a career track</li><li>Leverage your current skills while developing new skills</li><li>Work with an incredible team of people</li></ul><br>
Sunbelt Rentals-the fastest growing rental business in North America-is seeking a Service Manager. As a Service Manager, you will manage the servicing of company and customer equipment in a timely and effective manner.<br>
<br>
DUTIES &amp; RESPONSIBILITIES<br>
<ul><li>Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)</li><li>Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.</li><li>Orders parts in order to maintain adequate supplies.</li><li>Provides training and assistance to staff mechanics.</li><li>Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.</li><li>Evaluates all equipment after repairs, maintenance or safety checks.</li><li>Documents equipment status before and after rental.</li><li>Handles customer complaints regarding equipment condition or operation.</li><li>Promote safety awareness</li><li>Perform quality control checks</li><li>Update, maintain and keep organized equipment service records</li><li>Create, update, close and bill work orders</li><li>File warranty claims in a timely fashion</li><li>Commission New Equipment</li><li>Order parts, return parts, and perform parts inventory</li><li>Disposal of Solid and Hazardous Material Waste (Batteries, used oil &amp; filters, antifreeze, wash sludge)</li><li>Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts &amp; merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. worked hour report</li><li>Perform other duties assigned as assigned by the manager.</li></ul>
QUALIFICATIONS<br>
<ul><li>Valid driver&rsquo;s license</li><li>Extensive experience in the repair and maintenance of self-propelled platforms and lifts</li><li>Knowledge of work planning and scheduling and other supervisory activities</li><li>Strong understanding of equipment capabilities and safety requirements.</li><li>Clear perspective of maintenance and repair issues in the industry</li><li>Planning and management experience</li><li>Computer literacy</li><li>Reporting experience</li><li>Inventory management experience</li></ul>
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer &mdash; Minority/Female/Disabled/Veteran and any other protected class.</div><p></p>
Base Pay Range: $71,269.00 - 84,632.65<p></p><div><p>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.<br>
<br>
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:</p><ul><li><p>
Health, Dental and Vision plans</p></li><li><p>
401(k) Match</p></li><li><p>
Volunteer time off</p></li><li><p>
Short-term and long-term disability</p></li><li><p>
Accident, Life and Travel insurance, as well as flexible spending</p></li><li><p>
Tuition Reimbursement Options</p></li><li><p>
Employee Assistance Program (EAP)</p></li><li><p>
Length of Service Awards</p></li></ul><p></p><p>
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt&rsquo;s policies (unless specified in a collective bargaining agreement):</p><ul><li><p>
12-25 vacation days depending on years of service</p></li><li><p>
5 sick days</p></li><li><p>
6 holidays</p></li><li><p>
2 half day holidays</p></li><li><p>
2 floating holidays</p></li><li><p>
1 inclusion day</p></li><li><p>
1 volunteer day</p></li></ul><p><br>
Gear up for an exciting career!<br>
<br>
Sunbelt Rentals supports service members. Veterans encouraged to apply.</p></div></div>

Service Manager

Arlington Properties, LLC

<div><h2 class="jobSectionHeader"><b>Be the Backbone of the Community &ndash; Join Arlington Properties as a Service Manager</b></h2><p>
Do you take pride in solving problems, leading a team, and keeping things running like clockwork? At Arlington Properties, we&rsquo;re looking for a <b>hands-on, proactive Service Manager</b> who&rsquo;s ready to step into a key leadership role and make a real impact in one of our communities.</p><p>
As Service Manager, you won&rsquo;t just maintain a property&mdash;you&rsquo;ll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water running, and the service requests completed&mdash;on time and with care.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li>
Lead, train, and inspire the on-site maintenance team</li><li>
Manage all aspects of apartment maintenance&mdash;from HVAC and plumbing to carpentry, painting, and appliance repair</li><li>
Ensure service requests are completed within 24 hours (our gold standard!)</li><li>
Prepare market-ready apartments within 3&ndash;5 days</li><li>
Keep detailed maintenance logs, manage inventory, and maintain equipment</li><li>
Monitor preventative maintenance programs and property inspections</li><li>
Coordinate with the Community Manager on budgeting, project planning, and vendor relations</li><li>
Uphold safety protocols and ensure compliance with Fair Housing standards</li><li>
Provide on-call emergency response (rotating schedule)</li></ul><h3 class="jobSectionHeader"><b>
Why You'll Love It Here</b></h3><ul><li><b>
Your work matters.</b> You keep the community functioning and residents happy.</li><li><b>
Your voice is heard.</b> You&rsquo;re trusted to lead and contribute ideas.</li><li><b>
You&rsquo;re part of a team.</b> We succeed together, and we support each other.</li></ul><h3 class="jobSectionHeader"><b>
What&rsquo;s in It for You &ndash; Benefits</b></h3><ul><li><b>
Competitive pay + performance-based bonuses</b></li><li><b>
Medical, dental, and vision insurance</b></li><li><b>
401(k) with company match</b></li><li><b>
Paid time off (PTO) and holidays</b></li><li><b>
Employee rent discounts (where applicable)</b></li><li><b>
Ongoing training and career development</b></li></ul><h3 class="jobSectionHeader"><b>
What We&rsquo;re Looking For</b></h3><ul><li>
High school diploma or equivalent</li><li><b>
3+ years of hands-on maintenance experience</b> (HVAC, electrical, plumbing, carpentry, etc.)</li><li>
Prior supervisory or team lead experience preferred</li><li>
Excellent communication and organizational skills</li><li>
Ability to prioritize, delegate, and respond to service needs efficiently</li><li><b>
EPA or CFC certification required</b></li><li>
Valid driver&rsquo;s license, auto insurance, and clean driving record</li><li>
Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs</li><li>
Available to work a flexible schedule, including weekends and on-call shifts</li></ul><h3 class="jobSectionHeader"><b>
Who We Are</b></h3><p>
Arlington Properties is a respected property management company known for our commitment to quality, community, and taking care of the people who make our properties thrive&mdash;our residents and our teams.</p><h2 class="jobSectionHeader"><b>
Ready to take charge, lead with confidence, and build something great every day? Apply now to become a Service Manager with Arlington Properties.</b></h2><p><i>
Arlington Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the application and hiring process.</i></p><p>
#INDSM</p></div>

SERVICE MANAGER - Maison Deville

Beckman Coulter Diagnostics

<div><h2 class="jobSectionHeader"><b>Danaher Corporation Overview</b></h2><p>
Danaher is a global science &amp; technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&amp;P 500 by more than 1,200% over 20 years.</p><p></p><p>
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We&rsquo;re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you&rsquo;ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.</p><h2 class="jobSectionHeader"><b>
Beckman Coulter Overview</b></h2><p>
Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems are found in hospitals and other critical care settings around the world and produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. Beckman Coulter is an operating company of Danaher Corporation.</p><p></p><p>
Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you&rsquo;ll see.</p><p></p><p>
Beckman Coulter is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><h1 class="jobSectionHeader"><b>
Role and Responsibilities</b></h1><p>
The role of this position is to manage the Customer Service Department activities and support the commercial Growth of Saudi market. The manager should be a good team leader, a role model, and must solve problems, make informed decisions, and manage the department wisely in order to achieve maximum results. In this role he/she will be a sales enablement responsible for the management of channel partners and direct customer orders and timely revenue recognition.</p><p></p><p><b>
Job Requirements Include:</b></p><ul><li>
Oversee daily Customer Service operations to ensure optimal performance, efficiency, and service quality.</li><li>
Lead, coach, and mentor Customer Service Associates, fostering a collaborative, high-performance, and development-driven environment.</li><li>
Continuously review, map, and improve departmental processes to enhance efficiency, productivity, and compliance.</li><li>
Implement and manage Daily Management tools, including backlog monitoring and revenue recognition analysis.</li><li>
Collaborate closely with Commercial, Operations, Planning, Logistics, and other cross-functional teams to support business growth and continuous improvement initiatives.</li><li>
Support commercial forecast accuracy by providing informed estimates throughout the reporting period.</li><li>
Process purchase orders from NUPCO, channel partners, and direct customers within the assigned region when required.</li><li>
Ensure timely and accurate invoicing, including management of monthly billing cycles.</li><li>
Maintain clear, proactive communication with customers regarding order status, delivery timelines, inventory availability, and backorder situations.</li><li>
Respond to customer inquiries related to pricing, product availability, delivery schedules, order status, warranties, and discontinued products.</li><li>
Coordinate with the Planning team to ensure timely stock availability and optimal allocation from internal warehouses.</li><li>
Maintain and regularly update multiple pricing lists.</li><li>
Conduct customer site visits to better understand operational needs and order management requirements.</li><li>
Work closely with Finance and relevant stakeholders to monitor credit status and ensure compliance.</li><li>
Ensure adherence to export control regulations and international trade compliance requirements.</li><li>
Ensure departmental compliance with company policies, business conduct standards, and service level agreements.</li><li>
Guarantee that all order and inventory transactions are processed accurately and in line with agreed service standards.</li><li>
Proactively identify and resolve issues impacting customer service quality, efficiency, and team productivity.</li><li>
Coordinate with the Logistics team to track billing, deliveries, and sales performance against targets.</li><li>
Undertake additional responsibilities as required by Commercial leadership and senior management.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Qualifications and Education Requirements</b></h1><ul><li>
Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or a related field (or equivalent).</li><li>
Minimum 5&ndash;10 years of experience in customer service, order management, supply chain, or operations.</li><li>
3&ndash;5 years of proven leadership or people-management experience.</li><li>
Strong knowledge of order-to-cash processes, supply chain operations, and export control / international trade regulations.</li><li>
Proficiency in ERP, CRM, and Order Management Systems (e.g., SAP, Oracle, or equivalent).</li><li>
Solid understanding of forecasting, inventory management, backlog control, and revenue recognition principles.</li></ul><p></p><p><b>
P</b><b>REFERRED </b><b>S</b><b>KILLS
</b></p><ul><li>Previous experience in Healthcare, Diagnostics, Medical Devices, or other regulated industries.</li><li><b>
Saudi National as per local regulations</b></li><li>
Demonstrated ability to apply continuous improvement methodologies (Lean, Kaizen, Six Sigma mindset).</li><li>
Strong analytical and numerical skills to support order processing, invoicing accuracy, forecasting, and data analysis.</li><li>
Excellent organizational and prioritization skills, with strong attention to detail.</li><li>
Ability to manage multiple priorities in a fast-paced environment while meeting strict deadlines.</li><li>
Highly flexible and adaptable, able to respond effectively to changing business demands.</li><li>
Strong communication and stakeholder-management skills, with the ability to collaborate across functions and levels.</li><li>
Fluency in English required; Arabic proficiency is a strong asset.</li><li>
Positive, proactive, and solution-oriented mindset with a strong sense of ownership and accountability.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Additional Notes</b></h1><p></p><p>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</p><p></p><p>
For more information, visit www.danaher.com.</p></div>

Customer Service Manager - Order Fulfillment

EthosEnergy

<div><div><div>Reference
</div><div>EPR009087
</div><div>Posting Reference
</div><div></div><div>Location
</div><div>Abu Dhabi, UAE
</div><div>Type
</div><div>Full Time
</div><div>Job Category</div>
<div>Operations
</div></div><div>Apply for this Job
</div><div><div><p>The Rotating Equipment Service Manager is a critical technical leadership role within the Rotating Equipment Solutions team at EthosEnergy Abu Dhabi LLC. This position manages all Workshop and Field Service activities for the Centrifugal Compressor and Steam Turbine Team, providing technical support to operations and direct oversight of the Field Service Engineers. The role is responsible for delivering service packs, ensuring technical excellence, and supporting both onshore and offshore projects across the GCC and beyond.
</p></div></div><div><div><div><h4 class="jobSectionHeader"><b>Job Responsibilities</b></h4><ul><li>
Lead and manage the Workshop and Field Service teams for centrifugal compressors and steam turbines.</li><li>
Provide technical support and guidance to Field Service Engineers, Production Engineers, and Applications Engineers.</li><li>
Oversee the preparation and delivery of service packs for field operations.</li><li>
Collaborate closely with the Machine Shop Production Manager to ensure seamless workflow and quality standards.</li><li>
Support the Production Engineer and Applications Engineer within the rotating equipment team.</li><li>
Conduct regular site visits (onshore and offshore) across the GCC and internationally as required.</li><li>
Act as technical lead or project manager on-site when necessary, including covering for team members.</li><li>
Work cross-functionally with commercial and project management teams to ensure successful project delivery and customer satisfaction.</li><li>
Maintain a strong focus on safety, quality, and continuous improvement in all workshop and field activities.</li></ul><h4 class="jobSectionHeader"><b><br>
Required Skills / Knowledge</b></h4><ul><li>
Deep technical expertise in rotating equipment, especially centrifugal compressors and steam turbines.</li><li>
Proven leadership and team management skills, with experience overseeing technical teams.</li><li>
Strong problem-solving and troubleshooting abilities in workshop and field environments.</li><li>
Excellent communication and interpersonal skills for effective collaboration across teams and with clients.</li><li>
Ability to manage multiple projects and priorities in a fast-paced environment.</li><li>
Willingness and ability to travel extensively and work on-site as needed.</li></ul><h4 class="jobSectionHeader"><b><br>
Experience</b></h4><ul><li>
Significant experience (minimum 8-10 years) in rotating equipment service, maintenance, or engineering roles.</li><li>
Demonstrated success in managing workshop and field service teams.</li><li>
Experience working with major clients in the GCC region is highly desirable.</li><li>
Track record of delivering technical solutions and managing complex service projects.</li></ul><h4 class="jobSectionHeader"><b><br>
Education Requirements</b></h4><ul><li>
Certifications in rotating equipment maintenance or project management are a plus.</li><li>
Full and clean driving license (UAE or convertible to UAE license).</li></ul><h4 class="jobSectionHeader"><b><br>
Physical Requirements</b></h4><ul><li>
Able to travel extensively and work in workshop, field, and offshore environments.</li></ul><br>
</div></div></div><p></p><div><div><p>EthosEnergy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.</p></div></div></div>

Rotating Equipment Service Manager

HSBC

<div><p><b>Some careers open more doors than others.</b></p><p></p><p><br>
If you&rsquo;re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</p><p></p><p><b><br>
Job Introduction</b></p><p></p><p><br>
The Assistant Manager Premier Services (PSM) role is a pivotal position within the International Wealth and Premier Banking (IWPB) branch network. IWPB is executing a multiyear growth strategy, pivoted on positioning as a global bank, committed to the long-term India growth story, and bringing to India its full scale of global capabilities. The business is poised for growth and is currently adding 20 more branches in phases to its existing fleet of 26 branches. This role is customer-facing, primarily servicing walk-in customers and managing their requirements to ensure satisfaction. The Premier proposition is a strategic priority for HSBC, and this role supports the Premier Relationship Managers (PRMs) in achieving their objectives by enhancing client-facing time and providing outstanding customer experiences.</p><p></p><p><b><br>
Principal Responsibilities</b></p><br>
<p></p><ul><li>
Provide high-quality support to a team of Premier Relationship Managers (PRMs) to achieve income plans through acquisition, cross-sales, retention, and growth.</li><li>
Act as the first point of contact for clients in the absence of PRMs, ensuring seamless service and relationship management.</li><li>
Build extensive knowledge of HSBC systems and procedures to effectively handle client needs and improve process efficiencies.</li><li>
Proactively identify opportunities to enhance customer service and process efficiencies.</li><li>
Ensure clients consistently receive professional, premium service that exceeds expectations.</li><li>
Maintain high standards of control and operational practices in line with HSBC&rsquo;s expectations.</li><li>
Enhance customer confidence in HSBC&rsquo;s Global Premier proposition through systematic and regular communication.
</li><li>Attain key performance indicators (KPIs) by acquiring new customers and promoting credit card and general insurance products.
</li><li>Meet KPIs for referrals and cross-selling opportunities.</li></ul><p></p><p><b><br>
Education Qualifications / Certifications and Requirements</b></p><br>
<p></p><ul><li>
Graduate Degree</li><li>
Minimum of two to five years of experience in a customer service or banking environment.</li><li>
Holistic understanding of branch operations and processes.</li><li>
Sound understanding of the company&rsquo;s customer service requirements.</li></ul><p></p><p><b><br>
Other Requirements (Knowledge and Experience)</b></p><br>
<p></p><ul><li>
Exceptional and updated knowledge of banking products, systems, and processes.</li><li>
Well-organized with a professional image and extraordinary business focus.</li><li>
Strong customer orientation and ability to provide exemplary service.</li><li>
Self-motivated with the drive to overachieve on goals and targets.</li><li>
Ability to build close relationships with team members and skillful association with support group colleagues.</li></ul><p></p><p><b><br>
Skills</b></p><p></p><ul><li><b><br>
Exceptional Communication Skills:</b> Ability to convey information clearly and effectively across various channels.</li><li><b>
Strong Interpersonal Skills:</b> Capable of building and maintaining positive relationships with colleagues and clients.</li><li><b>
Highly Organized:</b> Demonstrates meticulous attention to detail and efficient task management.</li><li><b>
Collaborative Team Player:</b> Works well within a team, contributing to collective goals and fostering a supportive environment.</li><li><b>
Proactive and Efficient:</b> Acts swiftly and decisively to achieve objectives, ensuring timely completion of tasks.</li></ul><p></p><p><b><br>
Regulatory Certifications:</b></p><p></p><p><br>
FEDAI, NISM (Demat), and IRDA certifications are preferred or should be obtained / transferred to HSBC mapping within 3 to 6 months of onboarding</p><p></p><p><br>
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><p></p><p><br>
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><p></p><p><b><i><br>
Issued by The Hongkong and Shanghai Banking Corporation Limited, India</i></b></p></div>

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