2nd line support analyst - managed services Jobs in London United Kingdom

2nd line support analyst - managed services

customer service assistant Jobs in London United Kingdom

customer service assistant

data entry analyst - german speaking Jobs in London United Kingdom

data entry analyst - german speaking

deskside support engineer Jobs in London United Kingdom

deskside support engineer

dutch speaking junior client service coordinator finance Jobs in London United Kingdom

dutch speaking junior client service coordinator finance

service desk analyst french or swedish speaking

Sysco

Job Description Service Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations click apply for full job details

Service Desk Analyst (French or Swedish speaking)

MillsHill Recruitment Limited

2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised yet fun and dynamic environment. Along side your technical competency you will be an outstanding communicator driven by client satisfaction and top class levels of customer service. This is an office based role with occasional customer site visits across London. 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

2nd Line Support Analyst - Managed Services

Montpellier Resourcing

Up to £35,000 plus excellent bonus and benefitsHybrid working available GRADUATE OPPORTUNITYAre you a highly motivated and detail-oriented individual with a passion for financial crime prevention? We are seeking a talented AML Risk Analyst to join a growing Financial Crime team at a leading UK financial services firm.This is an exceptional opportunity for a recent graduate or early-career professional to launch their career in compliance and risk management. You'll gain hands-on experience and receive mentorship from seasoned professionals, playing a crucial role in maintaining a robust financial crime framework.Duties of the AML Analyst to include:<ul><li>As an AML Risk Analyst, you will be an integral part of the Second Line of Defence, working closely with the Head of Financial Crime. </li><li>Risk Assessment: Maintaining and updating the firm's Business-Wide Risk Assessment (BWRA) and the Customer Risk Assessment (CRA) framework to ensure they accurately reflect the business and its customers.</li><li>Policy & Procedure: Keeping all AML/CFT policies and procedures accurate, up-to-date, and aligned with the latest regulatory expectations.</li><li>Regulatory Monitoring: Conducting desk-based research on emerging AML risks and new typologies to support continuous improvement of the firm's framework.</li><li>Strategic Support: Providing key administrative and analytical support to the Head of Financial Crime and Deputy MLRO.</li></ul>Requirements for the successful AML Analyst to include:<ul><li>Graduate-level education in Finance, Business, Law, Economics, or a related discipline.</li><li>1-2 years of experience in financial services is desirable but not essential.</li><li>Strong analytical and organizational skills with a keen eye for detail. Excellent written and verbal communication abilities are a must.</li><li>A positive, can-do attitude and a genuine interest in compliance and financial crime prevention.</li></ul>What's on offer for you:<ul><li>A clear and defined career path into AML and financial crime risk management.</li><li>Hands-on training and mentorship from highly experienced compliance professionals.</li><li>Exposure to senior stakeholders and key regulatory frameworks.</li><li>Full support for professional certifications like ICA or ACAMS.</li><li>A competitive graduate-level salary and benefits package.</li><li>Hybrid working model: 3 days in the London office, 2 days remote.</li></ul>This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Associates Resourcing Limited are those of an Employment Agency

AML Analyst (Financial Services)

Oakleaf Partnership

<div>
 
 
 Location:
 
 UK-based / can be Fully Remote
 
 
 Contract Type:
 
 Permanent
 
 
 Reporting To:
 
 Global Head of Reward and Benefits (EMEA)
 
 
 
 Salary: &pound;100,000 + competitive benefits
 
 
 
 
 
 
 The Firm
 
 
 
 Our client is a
 
 leading international law firm
 
 renowned for its innovative approach, client service, and global reach. The firm operates across multiple regions, providing sophisticated legal services to a diverse client base, and places a strong emphasis on attracting, retaining, and developing top talent.
 
 
 
 
 
 The Opportunity
 
 
 
 The firm is seeking a
 
 Senior Reward and Benefits Manager
 
 to lead the development and delivery of reward and benefits initiatives across the EMEA region. This is a senior role offering strategic influence and operational responsibility across multiple EMEA countries.
 
 
 
 
 The successful candidate will:
 
 <ul>
 <li>
 Shape and implement competitive total reward strategies encompassing salary, bonus, benefits, and recognition.
 </li>
 <li>
 Collaborate with regional HR leads and business stakeholders to enhance employee engagement and retention.
 </li>
 <li>
 Lead the annual compensation cycle, including benchmarking, policy development, and compliance with local legislation.
 </li>
 <li>
 Manage relationships with benefits providers and optimise programme design.
 </li>
 <li>
 Lead and develop a small team of reward and benefits professionals, providing guidance, coaching, and support.
 </li>
 </ul>
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design, deliver, and manage reward and benefits strategies across the EMEA region.
 </li>
 <li>
 Ensure compliance with local regulations and alignment with the firm's global frameworks.
 </li>
 <li>
 Provide thought leadership and practical advice to HR teams and business leaders.
 </li>
 <li>
 Oversee annual compensation and benefits cycles, including market analysis and budgeting.
 </li>
 <li>
 Support communication strategies to help employees understand and value their total reward package.
 </li>
 <li>
 Drive continuous improvement and harmonisation of reward policies and processes across regions.
 </li>
 </ul>
 
 
 
 
 Candidate Profile
 
 
 
 
 
 
 <ul>
 <li>
 Significant experience in a senior reward and benefits role, ideally across multiple EMEA countries.
 </li>
 <li>
 Strong understanding of compensation principles, market practices, and local regulatory requirements.
 </li>
 <li>
 Excellent analytical skills, including advanced Excel capabilities and experience working with market data.
 </li>
 <li>
 Strong interpersonal skills, able to influence stakeholders at all levels.
 </li>
 <li>
 Experience in a professional services or complex international environment is highly desirable.
 </li>
 <li>
 Demonstrates strategic thinking, operational capability, and a collaborative approach.
 </li>
 <li>
 French or Spanish speaking would be desirable but not essential
 </li>
 </ul>
 
 
 
 
 Why This Role is Attractive
 
 
 
 
 
 
 <ul>
 <li>
 Flexible working: can fully remote. If in office would be 2 days per week.
 </li>
 <li>
 Influence total reward strategy across an international law firm.
 </li>
 <li>
 Work in a senior role with exposure to senior leadership and business stakeholders.
 </li>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunity to lead, develop, and mentor a small, high-performing team.
 </li>
 </ul>
 
 
 
 
 Desired Skills and Experience
 
 
 
 Location: UK-based / can be Fully Remote
 
 Contract Type: Permanent
 
 Reporting To: Global Head of Reward and Benefits (EMEA)
 
 Salary: &pound;100,000 + competitive benefits
 
 
 The Firm
 
 Our client is a leading international law firm renowned for its innovative approach, client service, and global reach. The firm operates across multiple regions, providing sophisticated legal services to a diverse client base, and places a strong emphasis on attracting, retaining, and developing top talent.
 
 
 The Opportunity
 
 The firm is seeking a Senior Reward and Benefits Manager to lead the development and delivery of reward and benefits initiatives across the EMEA region. This is a senior role offering strategic influence and operational responsibility across multiple EMEA countries.
 
 
 The successful candidate will:
 
 * Shape and implement competitive total reward strategies encompassing salary, bonus, benefits, and recognition.
 
 * Collaborate with regional HR leads and business stakeholders to enhance employee engagement and retention.
 
 * Lead the annual compensation cycle, including benchmarking, policy development, and compliance with local legislation.
 
 * Manage relationships with benefits providers and optimise programme design.
 
 * Lead and develop a small team of reward and benefits professionals, providing guidance, coaching, and support.
 
 
 Key Responsibilities
 
 * Design, deliver, and manage reward and benefits strategies across the EMEA region.
 
 * Ensure compliance with local regulations and alignment with the firm's global frameworks.
 
 * Provide thought leadership and practical advice to HR teams and business leaders.
 
 * Oversee annual compensation and benefits cycles, including market analysis and budgeting.
 
 * Support communication strategies to help employees understand and value their total reward package.
 
 * Drive continuous improvement and harmonisation of reward policies and processes across regions.
 
 
 Candidate Profile
 
 
 * Significant experience in a senior reward and benefits role, ideally across multiple EMEA countries.
 
 * Strong understanding of compensation principles, market practices, and local regulatory requirements.
 
 * Excellent analytical skills, including advanced Excel capabilities and experience working with market data.
 
 * Strong interpersonal skills, able to influence stakeholders at all levels.
 
 * Experience in a professional services or complex international environment is highly desirable.
 
 * Demonstrates strategic thinking, operational capability, and a collaborative approach.
 
 * French or Spanish speaking would be desirable but not essential
 
 
 Why This Role is Attractive
 
 
 * Flexible working: can fully remote. If in office would be 2 days per week.
 
 * Influence total reward strategy across an international law firm.
 
 * Work in a senior role with exposure to senior leadership and business stakeholders.
 
 * Competitive salary and benefits package.
 
 * Opportunity to lead, develop, and mentor a small, high-performing team.
</div>

Senior Reward Manager

Salt Search

Oracle Fusion Cloud HCM - Core HR & Help Desk Consultant Rate: £600-£650 per day (Inside IR35)Contract: 6 months (likely extension)Location: Hybrid - 2 days per week onsite in LeedsStart: ASAP Overview We're looking for an experienced Oracle Fusion Cloud HCM Consultant with specialist knowledge of Core HR and HR Help Desk modules to support a major Oracle HCM transformation. You'll act as a functional expert, configuring and optimising HR processes across service request management, knowledge management, and employee service delivery. The ideal candidate will have hands-on experience in both Core HR and HR Help Desk, with a strong understanding of how to design and improve HR service workflows. Key Responsibilities <ul> <li> Configure and deliver Core HR and HR Help Desk modules within Oracle Fusion Cloud HCM. </li><li> Design and implement Service Request Management workflows, including creation, assignment, escalation, and resolution. </li><li> Manage and optimise Knowledge Authoring and Knowledge Home to ensure accurate and accessible HR content. </li><li> Support HR and IT teams with requirements gathering, testing (UAT), and deployment. </li><li> Provide expertise on HR case management and service delivery improvements. </li><li> Collaborate with key stakeholders to ensure effective HR process alignment. </li><li> Produce configuration documents, process flows, and test scripts. </li><li> Support go-live, post-implementation, and continuous improvement phases. </li></ul> Essential Skills & Experience <ul> <li> Proven experience implementing or supporting Oracle Fusion Cloud HCM (Core HR and HR Help Desk). </li><li> Strong understanding of Service Request Management workflows and lifecycle processes. </li><li> Practical experience with Knowledge Authoring and Knowledge Home in Oracle HCM. </li><li> Ability to translate HR business requirements into efficient system configurations. </li><li> Excellent stakeholder engagement and communication skills. </li><li> Experience within large or complex organisations (public sector or enterprise). </li><li> Oracle HCM certification desirable but not essential. </li></ul> Rates depend on experience and client requirements

Oracle Fusion Cloud HCM Consultant

JPMorganChase

<div>JOB DESCRIPTION 
Step into a pivotal role where your organizational expertise and leadership will shape the success of our business support team. As a Business Assistant Analyst, you will be at the heart of executive operations, collaborating with senior leaders and stakeholders. This is your opportunity to influence business outcomes, foster a culture of excellence, and make a meaningful impact every day. Join us to experience a rewarding career where your skills are valued and your growth is supported. Be part of a team that thrives on professionalism, partnership, and innovation.
As a Business Assistant Analyst in our Business Support Team, you provide essential senior administrative support and team management in a dynamic environment. You partner with leaders and stakeholders to ensure seamless business operations and effective project delivery. You champion best practices, foster collaboration, and maintain high standards of confidentiality and professionalism. You play a key role in talent management, process improvement, and executive support. Together, we create a culture of excellence and continuous improvement.
Job Responsibilities<ul>
<li>Supervise and mentor business assistants, ensuring effective coverage and support across all business lines</li>
<li>Collaborate with internal support groups, including human resources and business management, to promote best practices</li>
<li>Manage recruitment and talent planning, partnering with stakeholders to meet business needs</li>
<li>Oversee performance management, conduct regular feedback sessions, and support professional development</li>
<li>Coordinate executive schedules, meetings, and events with precision and adaptability</li>
<li>Organize complex travel arrangements and entertainment logistics, ensuring compliance with company policies</li>
<li>Maintain strong relationships with senior leaders, business managers, and support teams</li>
<li>Execute project-related tasks independently, delivering results within set timeframes</li>
<li>Utilize Microsoft Office suite to produce reports, metrics, and accurate data entry</li>
<li>Champion expense policy adherence and escalate concerns as needed</li>
<li>Serve as a brand ambassador, modeling professionalism and integrity in all interactions</li></ul>
Required Qualifications, Capabilities, and Skills<ul>
<li>Demonstrated expertise in executive assistant roles within the financial industry</li>
<li>Proven experience in team management and administrative support</li>
<li>High level of confidentiality, professionalism, and ethical standards</li>
<li>Advanced proficiency in Microsoft Office applications, including reporting and analysis</li>
<li>Strong organizational skills and attention to detail</li>
<li>Effective time management and ability to adapt to changing priorities</li>
<li>Excellent written and verbal communication skills</li>
<li>Confident public speaking and stakeholder engagement abilities</li>
<li>Resourceful problem-solving skills and solution-focused mindset</li>
<li>Ability to build and maintain business relationships across all levels</li>
<li>Familiarity with investment banking culture and organizational dynamics</li></ul>
Preferred Qualifications, Capabilities, and Skills<ul>
<li>Experience in mentoring and developing team members</li>
<li>Strong partnership skills with business managers and corporate groups</li>
<li>Ability to manage complex projects and deliver results independently</li>
<li>Professional client handling and executive support experience</li>
<li>Advanced diary management and judgment in prioritizing competing demands</li>
<li>Calm and composed approach in high-pressure environments</li>
<li>Up-to-date knowledge of company policies and ability to ensure compliance</li></ul>
ABOUT US 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 
</div></div> 
 
ABOUT THE TEAM 
<div>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div><div> 
 
</div><div>The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team&rsquo;s priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent.</div></div>

Business Assistant

Precise Placements

Audio Visual AnalystLocation: LondonSalary: CompetitiveContract: PermanentAre you an AV specialist with a passion for technology and outstanding customer service? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces.The RoleAs an Audio Visual Analyst, you will be the go-to point of contact for all AV queries and issues, ensuring smooth operation of equipment and delivering a high-quality experience for users and clients. You'll work closely with IT and Facilities teams, supporting live events, maintaining AV equipment, and driving improvements to enhance the overall service.Key Responsibilities<ul><li>Act as the first point of contact for all AV enquiries and issues.</li><li>Provide on-site support for meetings, conferences, and events (including early starts/late finishes when required).</li><li>Proactively maintain and check AV equipment to ensure reliability and availability.</li><li>Deliver training and guidance to staff on AV and collaboration tools.</li><li>Liaise with third-party providers and internal teams to resolve incidents and manage maintenance.</li><li>Support AV requirements for new office fit-outs and upgrade projects.</li><li>Suggest improvements and bring innovative ideas to enhance the AV experience.</li></ul>Skills & Experience<ul><li>Solid understanding of AV technologies including TVs, projectors, microphones, speakers, UC platforms, and connectivity equipment.</li><li>Experience with Microsoft Teams, Zoom, Crestron, and Microsoft Surface Hubs.</li><li>Strong IT knowledge, ideally with exposure to Microsoft 365.</li><li>Excellent communication and problem-solving skills, with the ability to resolve issues under pressure.</li><li>Highly organised, proactive, and detail-oriented.</li><li>Knowledge of MacOS and Windows 11, and experience within professional services, is desirable.</li></ul>What's on Offer<ul><li>Competitive salary and excellent benefits including pension, life assurance, private medical insurance, cycle-to-work, and more.</li><li>Generous holiday allowance (29 days plus bank holidays, including Christmas closure).</li><li>Hybrid working model (3 days in office, 2 from home).</li><li>Free breakfast and lunch in the office.</li><li>A friendly, supportive working culture with regular social events and wellbeing initiatives.</li></ul>

Audio Visual Analyst

Explore 303+ Service desk analyst french or swedish speaking in London United Kingdom this November. Find roles across top companies and apply now to boost your career.