service desk engineer

Guidehouse

<div>Job Family:
User Support (India) 
Travel Required:
None 
Clearance Required:
None
What You Will Do:<ul><li>
Work as a Service Desk/ helpdesk/desktop support Engineer.</li><li>
Will provide technical assistance to Global users</li><li>
Recognize, diagnose, research, isolate, and resolve problems through engaging discussions with users.</li><li>
Troubleshoot and resolve technical issues related to operating systems, MS Office applications, email, special applications, Internet connections, and hardware/peripheral equipment</li><li>
Route more complex problems to our internal next-level IT support staff by following correct process and procedures.</li><li>
Solve complex, non-routine problems and determine innovative solutions through cost/benefit analysis</li><li>
Work in night shifts, to support users in USA and various other locations.</li></ul>
What You Will Need:<ul><li>
Candidate should have strong communication skills in English both verbal and written who provides support to Global users by providing technical assistance.</li><li>
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps.</li><li>
Troubleshoot research, diagnose, document, and resolve technical issues surrounding Operating systems, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment</li><li>
Route problems to internal next level IT support staff.</li><li>
Should have working knowledge in any ticketing tools.</li><li>
Should have quick learning and monitoring skills</li><li>
Knowledge in ITIL framework</li><li>
Knowledge in Information Security concepts aligning to ISO 27001 standards</li><li>
Documentation skills Solve complex, non-routine problems and determine innovative solutions through cost/benefit analysis.</li></ul> 
What Would Be Nice To Have:<ul><li>
Should be Engineering &amp; Science graduate</li><li>
Willing to work only in Night shift to be a part of Global Support Team</li></ul> 
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</div>

Service Desk Engineer

Jadeer

<div>Jadeer is hiring on behalf of one of our esteemed clients &mdash; a leading company specializing in security solutions and products, located in 10th of Ramadan City.
About the Opportunity: IT Technical Support Specialist 
Your mission as an IT Technical Support Specialist will be to deliver fast, reliable, and user-focused technical support across all departments. Leveraging your expertise in troubleshooting, systems maintenance, and user support, you&rsquo;ll play a key role in ensuring the company&rsquo;s digital infrastructure runs smoothly, efficiently, and securely.
Key Responsibilities: Technical Support, Systems Maintenance &amp; IT Asset Management<ul>
<li>
Respond to user requests for technical assistance (in person, by phone, email, or ticketing system).</li>
<li>
Diagnose and resolve software, hardware, and network issues promptly.</li>
<li>
Manage IT assets, ensuring proper documentation, barcoding, and inventory control.</li>
<li>
Prepare and deliver IT assets for new hires, ensuring asset ownership forms are signed.</li>
<li>
Maintain valid backups for machines connected to production lines.</li>
<li>
Coordinate IT consumables procurement, ensuring the best quality and pricing.</li>
<li>
Escalate recurring or critical issues and report them to the IT Manager.</li>
<li>
Support in annual budgeting and IT stock availability checks.</li>
<li>
Stay up-to-date with system updates, configurations, and technology changes.</li>
</ul>
Essential Skills &amp; Qualifications: IT Systems &amp; User Support<ul>
<li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field.</li>
<li>
1&ndash;4 years of proven experience as a Service Desk or IT Support Engineer.</li>
<li>
Proficient in diagnosing and resolving hardware and software issues.</li>
<li>
Strong organizational and documentation skills.</li>
<li>
Excellent communication and customer service orientation.</li>
<li>
Proactive, collaborative, and eager to learn and optimize IT processes.</li>
<li>
Fluent in English.</li>
</ul>
What Success Looks Like in IT Support<ul>
<li>
Timely and efficient resolution of user issues, ensuring business continuity.</li>
<li>
Well-maintained IT asset records and accurate tracking systems.</li>
<li>
Seamless collaboration with internal stakeholders and the IT infrastructure team.</li>
<li>
Continuous learning and improvement in IT operations.</li>
</ul>
What You&rsquo;ll Gain: Stability, Growth &amp; Professional Development<ul>
<li>
Work in one of Egypt&rsquo;s leading manufacturers in the security solutions industry.</li>
<li>
Gain exposure to factory-based IT infrastructure and advanced systems.</li>
<li>
Join a supportive, fast-paced, and collaborative environment.</li>
<li>
Be part of a company that values innovation, process optimization, and teamwork.</li>
</ul>
Empower Technology &mdash; Apply Now! 
If you&rsquo;re driven by problem-solving, tech excellence, and continuous learning, this is your next step. 
Join us and help ensure smooth, reliable operations across one of Egypt&rsquo;s leading industrial firms.</div>

IT Technical Support Specialist (Manufacturing)

Commercial Bank

<div>
 
 About Commercial Bank Of Qatar
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 Join us in shaping the future of banking!
 
 
 
 Job Summary
 
 
 
 As an IT Remote Support Engineer, you will be the first point of contact for users, handling initial inquiries and providing 1st-level technical support. Your responsibilities include troubleshooting hardware and software issues, resolving OS, printer, scanner, IP phone, banking application, and LAN problems, and guiding users on the proper use of the ticketing system. You will work on assigned incidents and requests, delivering clear solutions and maintaining high customer service standards. This role requires strong technical expertise, effective communication skills, and the ability to support a wide range of technologies.
 
 
 
 Key Accountabilities
 
 
 
 Member of IT Service Desk Team, you will be responsable of :
 
 
 <ul>
 <li>
 Dealing with incoming faults in a professional, courteous manner over the phone ,via email &amp; On site.
 </li>
 <li>
 Taking ownership of faults and managing them in a logical and methodical manner.
 </li>
 <li>
 Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures.
 </li>
 <li>
 Conducting full and through diagnostics with end users to enable first point of contact fault resolution.
 </li>
 <li>
 Ensuring all faults are progressed &amp; cleared within SLA &ndash; escalating to other internal and external teams as appropriate.
 </li>
 <li>
 Managing faults through their entire lifecycle from the first point of contact through to resolution, proactively keeping the customer informed of progress.
 </li>
 <li>
 Diagnosing and resolving problems to the customers satisfaction
 </li>
 <li>
 Maintain and develop own knowledge and skills to assist with first time fault resolution.
 </li>
 <li>
 Identify and escalate repeat issues or service risks into service management teams.
 </li>
 <li>
 Sharing knowledge with team colleagues.
 </li>
 <li>
 Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 
 Required Qualifications &amp; Background:
 
 
 
 <ul>
 <li>
 University Degree (IT)
 </li>
 <li>
 Network support experience or background (CCNA equivalent).
 </li>
 <li>
 Windows OS and Microsoft Applications support experience or background (MCP equivalent).
 </li>
 <li>
 Windows Administration support experience (MCSA equivalent)
 </li>
 <li>
 Citrix support experience or background on Thin-Client implementation.
 </li>
 <li>
 SCCM administration or support experience is a must.
 </li>
 <li>
 Good communication skills and customer-oriented individual (BPO experience).
 </li>
 <li>
 ITIL certification
 </li>
 <li>
 Team player, flexible on work shift timing schedule.
 </li>
 <li>
 English and Arabic &ndash; Fluently Oral &amp; Written.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 At least 3 years or above relevant IT related experience.
 
 
 </li>
 </ul>
 
 Why Commercial Bank
 
 
 
 <ul>
 <li>
 Best Performing Bank in Qatar in The Banker&rsquo;s prestigious Top 1000 World Banks Rankings 2025.
 </li>
 <li>
 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
 </li>
 <li>
 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
 </li>
 <li>
 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
 </li>
 <li>
 A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
 </li>
 <li>
 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
 </li>
 <li>
 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective
 
 
 </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering
 
 digital transformation
 
 in Qatar&rsquo;s banking sector,
 
 blending digital-first
 
 approach to redefine banking through
 
 innovative solutions.
 
 
 
 
 Disclaimer
 
 
 
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>

IT Remote Support Engineer

Zen Interactive Technologies

Systems Network Engineer 
 
 Location: UAE 
 Job Type : Full - Time 
 Note : UAE Driving License Mandatory 
 
<div> </div><div>Job Overview</div>
 We are seeking an experienced and detail-oriented Systems Engineer to support both our internal IT infrastructure and our clients' IT environments. The ideal candidate will have extensive hands-on experience with technologies such as Windows/Linux servers, firewalls, VPNs, VOIP, IP telephony, and SIP-based troubleshooting. Expertise in network analysis using Wireshark and the ability to read protocol packets is essential. 
Key Responsibilities 
 1. Manage infrastructure, servers, PCs, and peripherals for performance, reliability, and security. 
 2. Analyze and resolve incidents as per SLA; contribute to root cause analysis. 
 3. Act as liaison with vendors and technical teams for effective service delivery. 
 4. Fulfill IT service requests, including installations, reconfigurations, and relocations. 
 5. Maintain accurate documentation and reports for incidents and service reviews. 
 6. Implement regular maintenance of devices to minimize incidents. 
 7. Execute LAN/WAN/VPN/WiFi setups following technical procedures. 
 8. Implement and troubleshoot VOIP/IP telephony and SIP issues. 
 9. Perform packet analysis using Wireshark for advanced network troubleshooting. 
 10. Follow proper escalation procedures and suggest process improvements. 
Technical Experience 
 1. Experience as Technical Support, Server/Desktop Support, or Help Desk Technician. 
 2. Windows and Linux OS administration skills. 
 3. Firewall and VPN configuration knowledge. 
 4. Familiarity with VMware environments. 
 5. VOIP/IP telephony and SIP-based troubleshooting. 
 6. Packet analysis proficiency using Wireshark. 
 7. Troubleshooting systems, mobile, and other devices. 
 8. Remote desktop and help desk software familiarity. 
Skills &amp; Qualifications 
 1. Excellent problem-solving and analytical abilities. 
 2. Strong communication skills, both written and verbal. 
 3. Detail-oriented with strong organizational skills. 
 4. Bachelor's degree in IT, Computer Science, or related field. 
 5. Certifications in Microsoft, Linux, Fortinet, SonicWALL, VMware are a plus. 
 6. Minimum 5+ years of experience in a similar role. 
 7. Valid UAE driving license is mandatory. 
<div>
 <div>
<div>
 <div> 
 </div>
 </div></div></div>

Systems Network Engineer

ALEC Holdings

<div>
 
 
 IT Engineer &ndash; UAE
 
 
 
 Are you a proactive, tech-savvy IT professional ready to provide exceptional support and shape user experience across a group known for delivering some of the region&rsquo;s most complex and high-profile projects?
 
 
 
 
 
 
 Who We Are
 
 
 
 ALEC Holdings L.L.C - S.O (ALEC), part of ICD, is a leading GCC construction company known for delivering complex, iconic developments across the UAE and the wider region. With 20+ years of excellence across sectors like airports, hospitality, retail, and high-rises, ALEC operates as a fully integrated contractor offering end-to-end construction solutions. Our Group Head Office provides strategic leadership and operational support that fuels the performance and growth of all our business units&mdash;from governance and finance to innovation, digital systems, and sustainability.
 
 
 
 
 
 
 Why Join Us?
 
 
 
 As a Tax Analyst / Assistant Manager at ALEC, you'll play a vital role in ensuring compliance with complex international and regional tax frameworks while enabling operational excellence and strategic growth. You will be part of a team that is forward-looking and constantly adapting to the evolving tax landscape in the UAE, KSA, and beyond. If you&rsquo;re ready to take ownership of cross-border compliance, implement global initiatives like Pillar Two and QDMTT, and collaborate across departments and jurisdictions&mdash;this is your opportunity to make a real impact.
 
 
 
 
 
 
 About Your Team
 
 
 
 You will report directly to the
 
 IT Service Manager
 
 and collaborate closely with the
 
 Service Desk
 
 and broader
 
 IT Operations Team
 
 . You&rsquo;ll be a go-to expert for all things hardware, software, and networking&mdash;supporting colleagues across multiple business units and geographies.
 
 
 
 
 
 
 Your Role
 
 
 
 As an IT Engineer, you will:
 
 <ul>
 <li>
 Deliver Support: Respond to user issues across hardware, software, and networks, ensuring swift resolution and minimal downtime.
 </li>
 <li>
 Manage Service Desk: Log and prioritize all technical issues in our Service Desk platform with clear and accurate documentation.
 </li>
 <li>
 Troubleshoot &amp; Resolve: Diagnose and resolve technical issues through a combination of testing, documentation, and collaboration with other IT teams.
 </li>
 <li>
 Provide Guidance: Support users remotely or in person with clear, jargon-free communication, enabling them to stay productive.
 </li>
 <li>
 Install &amp; Configure: Set up devices, software, and network components in line with company policy and security protocols.
 </li>
 <li>
 Collaborate &amp; Escalate: Work closely with the Service Desk and escalate unresolved issues when necessary to ensure consistent service levels.
 </li>
 <li>
 Continuous Improvement: Assist in refining support processes and knowledge bases to help the team scale efficiently.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 Experience:
 
 5+ years in IT support roles within large organizations or fast-paced environments.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering or related discipline.
 </li>
 <li>
 Certifications in ITIL, Windows 10, or as a Certified Business Professional.
 </li>
 <li>
 Strong knowledge of passive and active networking components.
 </li>
 <li>
 Exposure to Microsoft Azure and cloud-based IT environments.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Abilities:
 
 
 <ul>
 <li>
 Strong communication skills (written and verbal).
 </li>
 <li>
 Service-oriented mindset with excellent problem-solving capabilities.
 </li>
 <li>
 Resilient, flexible, and adaptable to changing needs.
 </li>
 <li>
 Highly organized, accountable, and computer-savvy.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 A chance to work within a dynamic, tech-driven team supporting one of the region&rsquo;s most respected construction companies.
 </li>
 <li>
 Exposure to enterprise-level IT environments with modern tools and systems.
 </li>
 <li>
 Opportunities for professional growth and contribution to group-wide digital transformation.
 </li>
 </ul>
 
 
 
 
 
 Ready to Deliver IT Excellence?
 
 
 
 If you&rsquo;re passionate about enabling people through technology and thrive in a high-performance environment&mdash;we want to hear from you.
 
 
 Join
 
 ALEC Group
 
 and help build the backbone of digital support that powers some of the UAE&rsquo;s most iconic developments.
 
 
 
 
 
 
 Apply today and bring innovation to the forefront of construction.
 
 
</div>

IT Engineer

Akima

<div>Company Overview: 
Work Where it Matters 
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. 
At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. 
For our shareholders, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. 
For our government customers, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more. 
As an FRS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Description:

Five Rivers Services is looking for a Service Desk Administrator located at Camp Buehring, Kuwait. To join our team of outstanding professionals, apply today! 
Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
Responsibilities:
<ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner.</li><li>
Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>
Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues.</li><li>
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>
May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets.</li><li>
Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007.</li><li>
Troubleshoots all other site authorized software with IMOs and users.</li><li>
Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>
Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>
Works within a small continuous improvement focused team.</li><li>
Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>
Completes all tasks and assignments as requested by Supervisors and Management.</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance</li><li>
High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>
Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>
Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>
You must be able to meet all health requirements.</li><li>
Must be able to pass a detailed medical and dental exam.</li><li>
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas</li><li>
Must have a working knowledge of Microsoft Office software.</li><li>
Demonstrated strong customer service skills are mandatory.</li><li>
Excellent interpersonal skills are required.</li><li>
Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<ul><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li></ul></li><li>
Computing Environment (CE) Certificates:<ul><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li></ul></li></ul>
Job ID: 2025-19814 Work Type: On-Site</div>

Service Desk Administrator (IT Help Desk) - Camp Buehring (Secret Clearance Required)

Zurich Inc. Technical Services LLC

We&rsquo;re Hiring &ndash; Sales &amp; Front Desk Coordinator (Female)Location: Dubai, UAE Job Type: Full-time Salary: AED 2,500Apply now on indeed or send your resume to hr@zurichengineering.org with the subject line &quot; Sales &amp; Front Desk Coordinator&quot;Key Responsibilities:<ul><li>Serve as the first point of contact for clients, visitors, and incoming calls.</li><li>Greet visitors professionally and manage meeting schedules.</li><li>Prepare and send quotations, proposals, and agreements for engineer supply.</li><li>Maintain and update client and lead databases; track inquiries and follow-ups.</li><li>Coordinate with clients regarding engineer mobilization, availability, and documentation.</li><li>Track LPOs, confirmations, and sales-related communications.</li><li>Manage company social media accounts and assist with digital marketing campaigns.</li><li>Update CRM records to ensure accurate logging of all client interactions.</li><li>Generate weekly and monthly sales and marketing reports for management.</li><li>Assist in scheduling client calls/meetings and preparing submission documents.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>2&ndash;3 years of experience in sales coordination, front desk, or digital marketing support.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in MS Office and CRM tools.</li><li>Experience in social media management and digital marketing campaigns is a plus.</li><li>Organized, detail-oriented, and able to multitask.</li><li>Professional appearance and positive attitude.</li></ul>Key Skills:<ul><li>Sales coordination and client handling</li><li>Social media and digital marketing support</li><li>CRM management and reporting</li><li>Professional front desk operations</li><li>Strong communication and teamwork</li></ul>Job Type: Full-timePay: Up to AED2,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Sales Coordination: 2 years (Required)</li><li>Data Analytics: 2 years (Required)</li><li>Digital Marketing: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Sales & Front Desk Coordinator

Search 10000+ Service desk engineer jobs near you this October. New roles added regularly across leading industries. Apply today.