service desk manager

ICE Consulting - Managed IT & Cybersecurity for Life Sciences

<div>
 <p>
  <strong>
   Who We Are
  </strong>
 </p>
 <p>
  ICE Consulting is a privately owned, leading
  <strong>
   Managed IT Services Provider (MSP)
  </strong>
  established in
  <strong>
   1996
  </strong>
  . We specialize in delivering comprehensive IT support services, including
  <strong>
   Network &amp; Security
  </strong>
  ,
  <strong>
   UNIX/Linux &amp; Windows Engineering
  </strong>
  ,
  <strong>
   System &amp; Database Administration
  </strong>
  ,
  <strong>
   Help Desk Support
  </strong>
  ,
  <strong>
   VoIP Support
  </strong>
  , and
  <strong>
   complete IT infrastructure management
  </strong>
  .
 </p>
 <p>
  Our clients&mdash;small to mid-sized enterprises&mdash;depend on us for secure, efficient, and scalable technology solutions.
 </p>
 <p>
  We are seeking a
  <strong>
   hands-on, strategic, and people-focused Service Desk Manager
  </strong>
  to join our
  <strong>
   Asia Office in Lahore
  </strong>
  . This role will lead global support operations, manage the Asia-based Help Desk team, and ensure world-class service delivery for ICE Consulting&rsquo;s international clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  The
  <strong>
   Service Desk Manager
  </strong>
  will oversee
  <strong>
   IT support operations
  </strong>
  in a fast-paced
  <strong>
   Managed Service Provider (MSP)
  </strong>
  environment. The role includes managing a
  <strong>
   24/7 Help Desk team
  </strong>
  , coordinating with
  <strong>
   onsite engineers in the U.S.
  </strong>
  , ensuring SLA compliance, maintaining service quality, and improving operational efficiency through ITIL-aligned practices.
 </p>
 <p>
  The ideal candidate is technically sound, process-oriented, and an excellent people manager with strong leadership and communication skills.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   1. Service Delivery Management
  </strong>
 </p>
 <ul>
  <li>
   Manage end-to-end service delivery for assigned global clients, ensuring SLA compliance and customer satisfaction.
  </li>
  <li>
   Coordinate with onsite, systems, and network teams to deliver seamless client support.
  </li>
  <li>
   Serve as an escalation point for service-impacting incidents, ensuring timely resolution and transparent communication.
  </li>
  <li>
   Conduct periodic service reviews and present KPIs, performance metrics, and improvement initiatives.
  </li>
  <li>
   Collaborate with Project Managers to review and refine all client communications before release.
  </li>
 </ul>
 <p>
  <strong>
   2. Team &amp; Resource Management
  </strong>
 </p>
 <ul>
  <li>
   Lead and manage the
   <strong>
    Lahore-based Help Desk team
   </strong>
   , working closely with
   <strong>
    U.S.-based onsite engineers
   </strong>
   .
  </li>
  <li>
   Plan staffing schedules, allocate resources based on ticket volume, and ensure balanced workload distribution.
  </li>
  <li>
   Monitor ticket queues, shift coverage, and performance metrics to maintain high service standards.
  </li>
  <li>
   Provide coaching, mentoring, and training to develop team members&rsquo; technical and customer service skills.
  </li>
 </ul>
 <p>
  <strong>
   3. Client Onboarding &amp; Offboarding
  </strong>
 </p>
 <ul>
  <li>
   Oversee the full client onboarding lifecycle, including IT discovery, documentation, provisioning, and communication plans.
  </li>
  <li>
   Manage secure and efficient client offboarding processes with proper documentation and asset recovery.
  </li>
  <li>
   Partner with engineering and project teams to ensure seamless transitions and client satisfaction.
  </li>
 </ul>
 <p>
  <strong>
   4. Compliance &amp; Audit Support
  </strong>
 </p>
 <ul>
  <li>
   Assist clients with gathering documentation for audits and compliance requirements (SOC 2, HIPAA, HITRUST, FDA, etc.).
  </li>
  <li>
   Ensure internal processes and communication align with industry standards and regulatory expectations.
  </li>
 </ul>
 <p>
  <strong>
   5. Quality Assurance &amp; Process Improvement
  </strong>
 </p>
 <ul>
  <li>
   Conduct QA reviews of service tickets and client communications to ensure technical accuracy and service quality.
  </li>
  <li>
   Track performance metrics (KPIs, CSAT, SLA) to identify improvement areas.
  </li>
  <li>
   Enforce consistent use of templates, documentation standards, and internal knowledge base updates.
  </li>
 </ul>
 <p>
  <strong>
   6. ITIL &amp; Governance
  </strong>
 </p>
 <ul>
  <li>
   Apply ITIL best practices across incident, request, change, and problem management processes.
  </li>
  <li>
   Use ITSM platforms (e.g.,
   <strong>
    ConnectWise
   </strong>
   ) for service delivery, reporting, and governance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    5 years of Tier II end-user support experience
   </strong>
   , with at least
   <strong>
    3 years in a managerial or supervisory role
   </strong>
   .
  </li>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Computer Science, Information Technology, or related field
   </strong>
   .
  </li>
  <li>
   Proven experience leading support teams in an
   <strong>
    MSP or IT services environment
   </strong>
   .
  </li>
  <li>
   Strong technical knowledge of
   <strong>
    Windows (7&ndash;11), macOS, mobile devices
   </strong>
   , and
   <strong>
    cloud platforms (O365, Gmail)
   </strong>
   .
  </li>
  <li>
   Experience with
   <strong>
    Microsoft Intune, Google Workspace, VMware Workspace ONE, and JAMF
   </strong>
   for device management.
  </li>
  <li>
   Familiarity with
   <strong>
    MDM tools, endpoint security solutions, SSO/MFA platforms (Okta, OneLogin)
   </strong>
   , and
   <strong>
    VoIP systems (RingCentral, Vonage)
   </strong>
   .
  </li>
  <li>
   Excellent leadership, documentation, and communication skills for managing cross-functional global teams.
  </li>
 </ul>
 <p>
 </p>
</div>


Service Desk Manager

Lloyds Technology Centre

<div></div><div><div>End Date</div>
Wednesday 28 January 2026<div></div><div><div>
We Support Flexible Working &ndash; Click here for more information on flexible working options</div></div><div></div><div>
Flexible Working Options</div>
Hybrid Working<div></div><div>
Job Description Summary</div>
To manage and Lead the provision of Technology Services supporting all LBGs systems and services, meeting the needs of the wider group and enabling LBG to be the best bank for customers. Providing effective and efficient leadership for a comprehensive and complex, high customer focused function and defining and contributing to the strategic direction of the area. Supports the wider group and works with multiple stakeholders, by providing deep technical expertise, and leads the group in the resolution of service related and management issues, ensuring appropriate technical prioritisation. Able to continually develop themselves with industry best practice methods and tooling used across their teams. Defines policy and standards specific to role, ensuring compliance in line with appropriate risk management and reporting in line with group strategy &amp; values.<div></div><div>
Job Description</div><div>
Develops and/or delivers budget plans for own area with guidance from senior colleagues.<br>
Manages key client and customer relationships, typically by using account teams to ensure their ongoing satisfaction and loyalty toward the organisation.<br>
Takes responsibility for implementing formal development frameworks for a substantial department, while informally coaching and mentoring others throughout the organisation and investing in own personal development.<br>
Initiates, formulates and implements new business practices for own discipline, while managing the development and/or delivery of a significant element of the organisation's change management programme.<br>
Manages output delivery for a substantial operational department by leading others.<br>
Sets longer term objectives and takes responsibility for implementing and coordinating performance management systems for a substantial department within the organisation.<br>
Builds complex frameworks to fully assess the scope and context of short-term and long-term business needs.<br>
Develops and/or delivers a plan and outcomes for an operational area with guidance from senior colleagues.<br>
Develops functional or operational policies and participates in developing policy frameworks for area of responsibility or department, creating underlying procedures and monitoring their implementation within the organisation.<br>
Makes a significant improvement on short-term or long-term business performance by recommending authoritative technical and/or professional solutions.<br>
Monitors and manages a wide range of activities of a significant team ensuring compliance with regulatory requirements by liaising with all internal risk management functions while supporting the development and implementation of the organisation's compliance policy.<br>
Manages a significant portion of the organisation's risk management and/or control process, contributing to the development and implementation of risk management policies and procedures.<br>
Develops innovative solutions by integrating and analysing complex and diverse information sources.<br>
Manages the development and/or delivery of an element of the organisation's strategic planning.<br>
Makes sure that a portfolio of major suppliers are delivering required levels of service to fulfil the organisation's overall supplier management strategy.</div></div>

Senior IT Service Desk Manager

Munson Healthcare

<div><p><b>Description</b><br>
</p><br>
<b>Find more than your next job. Find your community.</b><br>
<br>
We&rsquo;re northern Michigan&rsquo;s largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family, friends, and neighbors &ndash; and it&rsquo;s special to be able to care for them. And as one of the top healthcare systems to work for in Michigan by Forbes (American&rsquo;s Best Employers by State 2022, 2023), we&rsquo;re committed to your ongoing growth and development.<br>
After work, you&rsquo;ll find things to do in every season &ndash; beaches, outdoor recreation, unique restaurants, world-class wineries, arts, and entertainment.<br>
<br>
<b>Why Choose Munson Healthcare</b>:<br>
<br>
Balance &ndash; Get out on the water, in the woods, on the trails or around town.<br>
Opportunity &ndash; Be a part of northern Michigan&rsquo;s leading healthcare team with opportunities for personal and professional growth throughout the healthcare system.<br>
Flexibility &ndash; A career that can change as your life changes.<br>
Teamwork &ndash; Our people make Munson Healthcare a great place to work!<br>
<b>
</b><br>
<b>Lead the way to Excellence</b>:<br>
<br>
The help desk manager leads a 24x7 technical support team, ensuring efficient and effective customer service. Key responsibilities include managing and mentoring staff, handling escalated issues, setting performance standards, and managing processes for resolving technical problems. The role also involves monitoring performance metrics, creating reports, and coordinating with other departments to improve the user experience.<br>
<br>
<b>What we are looking for</b>:<br>
<br>
Bachelor&rsquo;s degree in computer science, Business, Healthcare, or related field required with 8 years&rsquo; experience in the helpdesk or service desk management field. In lieu of a bachelor&rsquo;s degree, 12 years of relevant experience in IT help desk or IT service desk management is required.<br>
MBA/MPH degree and advanced continuing education in information systems trends and methodology is preferred.<br>
ITIL, HDI or other service management certifications preferred.<br>
Experience in working with Help Desk operations required. Current or very recent experience working with or in a complex computer environment is preferred.<br>
Healthcare experience preferred<br>
<br>
<b>Ready to Make a Difference: Your Responsibilities Include:</b><br>
<br>
Team leadership: Supervise, mentor, and train help desk staff, and evaluate their performance.
<br>
Operational management: Oversee daily help desk operations, including managing support tickets, setting schedules, and ensuring consistent service coverage.<br>
Customer service: Ensure high levels of customer satisfaction, handle escalated or high-priority issues, and implement policies to improve service.
<br>
Process improvement: Develop and refine problem-resolution processes, establish service-level agreements (SLAs), and identify areas for improvement.
<br>
Performance monitoring: Track key performance indicators (KPIs), create reports on team productivity, and monitor trends to identify recurring issues.
<br>
<br>
<b>What You&rsquo;ll Get from Us:</b><ul><li>
Full benefits, paid holidays, and generous paid time off</li><li>
Tuition reimbursement and ongoing educational opportunities</li><li>
Retirement savings plan with employer match and personal consulting</li><li>
Opportunities for career growth and development</li><li>
Wellness offerings, employee assistance program, and exclusive employee discounts</li></ul><br>
<b>
Ready to Begin Your Next Chapter? Let&rsquo;s Connect!</b> email gstein@mhc.net</div>

Manager Information Systems (Help Desk)

<div><p><b>About GAC</b></p><p><b>
Our corporate DNA</b></p><p><b>
World-class shipping, logistics, and marine services built on quality, safety, and sustainability with the human touch. GAC delivers flexible integrated portfolios to customers globally, emphasizing a long-term approach, sustainability, innovation, and ethics.</b></p><p><b>
7500 + Employees around the world / 300 +Strategically located offices / 50 +Countries.</b></p><p></p><p><b>
About Job</b></p><p>
The main purpose of the IT Service Desk administrator is to provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. The IT Service Desk will provide 24x7x365 first-line support via all modern communication channels and offer remote support when required. Therefore, the Service Desk administrator must be flexible and available to work shifts during the day or night.</p><p>
The job exists for an individual who will adopt ITIL Framework for Service Management. The Service Desk will log, categorize, assign, and resolve received IT requests and, where required, will use their excellent knowledge of GAC stakeholders and third-party suppliers to find solutions to Incidents and requests.</p><p>
The job contributes to the smooth functioning of business operations and will demonstrate excellent knowledge of GAC&rsquo;s IT systems, Infrastructure, and service catalog.
<br>
Additionally, this role supports the continuous improvement of IT services through proactive monitoring, process automation, and enhancement of end-user digital experience. The administrator will also play a key role in maintaining endpoint security compliance, promoting user awareness, and collaborating with cybersecurity and infrastructure teams to strengthen the organization&rsquo;s IT resilience.</p><p><i>
 </i><b><i>This Position required to work on roster basis</i></b></p><p></p><p><b>
Key Responsibilities</b></p><p>
Provide L1 &amp; L2 support for Microsoft 365, which includes E-mail, OneDrive, SharePoint, MS Teams, including Teams Voice, Intune device management, and security compliance monitoring.</p><p>
GAC Business Application administration and support.</p><p>
Responsible for GAC Service Desk Support (ServiceNow).</p><p>
Desktop and Applications support.</p><p>
Administer GAC Monitoring systems.</p><p>
Daily monitoring of Anti-virus status, Device Management, and Group IT Servers hosted on-prem and Cloud.</p><p>
Monthly Patching of servers and endpoints.</p><p>
Vendor Management (Suppliers/Consultants).</p><p>
IT Service Desk Procedures &amp; Guidelines.</p><p>
Responsible for Inventory Management.</p><p><b><br>
Requirements</b></p><ul><li><p>
Degree in IT or Secondary education with relevant technical qualifications.</p></li><li><p>
ITIL, Microsoft 365, Azure Administrator, and Certification in networking, Intune, Endpoint Manager, or ServiceNow certification would be an added advantage.</p></li><li><p>
Experience in ITSM platforms (ServiceNow, JIRA), automation tools, and cybersecurity awareness. Familiarity with cloud security, MFA, and zero-trust concepts.</p></li><li><p>
Minimum of 4 years&rsquo; experience in IT support within enterprise or hybrid cloud environments or in an IT administration function.</p></li><li><p>
Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.</p></li><li><p>
Experience in Microsoft Device management solutions would be an advantage.</p></li><li><p>
Excellent command of the English language.</p></li><li><p>
Strong self-led, work prioritization, and strong analytical skills.</p></li><li><p>
Team-player.</p></li><li><p>
Strong influential skills when communicating inside and outside the organization with peers, vendors, and clients.</p></li><li><p>
Knowledge of service desk ticketing system &ndash; exposure to Jira on-prem would be an added advantage.</p></li></ul></div>

IT Service Desk Administrator

Microland

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><div><b>
Education Qualification :
</b><br>
Engineer - B.E / B.Tech / MCA<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) | 4 - Advanced
<br>
Tertiary -&gt; Behavioral | Microland Skills | Execution Excellence | 4 - Advanced
<br>
Tertiary -&gt; Behavioral | Aptitude | Tasks Related Skills | 4 - Advanced
<br>
<br>
<b>Certification :</b><br>
Technology | IT Service Management Certifications | ITIL Intermediate Certificate<br>
<br>
This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management.<br>
<br>
This role will also cover areas including, but not restricted to, the following.<br>
<ul><li>Aiding Service Management team on major issues</li><li>Driving the efficiency and effectiveness of the incident management process.</li><li>Monitoring the effectiveness of incident management and making recommendations for improvement.</li><li>Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals</li><li>Responsible for meeting targets of KPIs and SLAs</li><li>Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions</li><li>Providing information (input) to the Problem Manager</li><li>Client communications</li><li>Providing a point of escalation for user issues</li><li>Demonstrating and increasing the value proposition of the incident management team and IT operations.</li><li>Manage a team of 6 to 8 members and its associated activities</li></ul><br>
Technical Skills<br>
<ul><li>Experience in IT enabled services &ndash;IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users)</li><li>Good knowledge of ITIL service management processes</li><li>ITIL Certified (Mandatory)</li><li>Experience of managing a team of 4 to 10 people</li><li>Should have independently driven major incidents (P1 and P2)</li><li>Worked in Incident, Problem and Change Management teams</li><li>Good Verbal and written communication</li></ul></div></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Other</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
04-Nov-2025</p></div></div></div></div></div><div></div>

Associate Lead - Service Management (SM4)

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><div><b>
Education Qualification :
</b><br>
Engineer - B.E / B.Tech / MCA<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) | 4 - Advanced
<br>
Tertiary -&gt; Behavioral | Microland Skills | Execution Excellence | 4 - Advanced
<br>
Tertiary -&gt; Behavioral | Aptitude | Tasks Related Skills | 4 - Advanced
<br>
<br>
<b>Certification :</b><br>
Technology | IT Service Management Certifications | ITIL Intermediate Certificate<br>
<br>
This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management.<br>
<br>
This role will also cover areas including, but not restricted to, the following.<br>
<ul><li>Aiding Service Management team on major issues</li><li>Driving the efficiency and effectiveness of the incident management process.</li><li>Monitoring the effectiveness of incident management and making recommendations for improvement.</li><li>Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals</li><li>Responsible for meeting targets of KPIs and SLAs</li><li>Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions</li><li>Providing information (input) to the Problem Manager</li><li>Client communications</li><li>Providing a point of escalation for user issues</li><li>Demonstrating and increasing the value proposition of the incident management team and IT operations.</li><li>Manage a team of 6 to 8 members and its associated activities</li></ul><br>
Technical Skills<br>
<ul><li>Experience in IT enabled services &ndash;IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users)</li><li>Good knowledge of ITIL service management processes</li><li>ITIL Certified (Mandatory)</li><li>Experience of managing a team of 4 to 10 people</li><li>Should have independently driven major incidents (P1 and P2)</li><li>Worked in Incident, Problem and Change Management teams</li><li>Good Verbal and written communication</li></ul></div></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Riyadh</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
23-Oct-2025</p></div></div></div></div></div><div></div>

Liberty Link

<p><b>Service Desk Engineer III</b></p><p><b>Infinity Technology Services</b> &ndash; Kansas City, MO (Onsite)<br/><b>Full-time | $65,000 &ndash; $80,000 per year | Monday to Friday | On-call rotation</b></p><p><b>About Us</b></p><p>Infinity Technology Services is a fast-growing Managed Service Provider (MSP) supporting a diverse range of clients in the Kansas City metro area. Our mission is to deliver high-impact IT solutions with a focus on exceptional service, operational excellence, and continual innovation.</p><p>We are currently seeking a <b>Service Desk Engineer III</b> to join our team. This senior-level position is responsible for handling advanced technical escalations, mentoring junior team members, and helping drive IT strategy and service improvements. It&rsquo;s a great opportunity for someone ready to lead and grow within a dynamic environment.</p><p><b>Responsibilities</b></p><ul><li>Serve as the escalation point for complex IT issues involving desktop, server, network, and cloud environments.</li><li>Provide advanced diagnostics, root cause analysis, and long-term solutions for recurring technical problems.</li><li>Mentor and support Service Desk Engineers I and II, encouraging skill development and team collaboration.</li><li>Partner with internal teams and clients to implement infrastructure upgrades and process enhancements.</li><li>Manage and document service tickets accurately within SLA guidelines.</li><li>Analyze support trends to suggest and implement preventative measures.</li><li>Assist in project work including system migrations, new client onboarding, and network deployments.</li><li>Participate in a rotating on-call schedule for after-hours/weekend support.</li><li>Travel locally to client sites as needed (may be on short notice).</li></ul><p><b>Qualifications</b></p><p><b>Required:</b></p><ul><li>4+ years of IT support experience, including 1+ year in a senior/escalation-level role.</li><li>Strong troubleshooting skills across Windows, networking, and cloud systems.</li><li>Excellent communication and customer service skills.</li><li>Ability to prioritize and manage multiple tasks in a fast-paced environment.</li><li>Experience working independently and managing complex issues with minimal supervision.</li><li>Demonstrated ability to lead knowledge-sharing and process improvements.</li></ul><p><b>Preferred:</b></p><ul><li>Experience in a Managed Service Provider (MSP) environment.</li><li>Certifications such as CompTIA (A+, Network+), Microsoft (MCP/MCSA), or Cisco (CCNA).</li><li>Familiarity with ticketing systems and documentation platforms.</li></ul><p><b>Technical Skills</b></p><ul><li>Windows, macOS, and Linux (desktop and server environments)</li><li>Server OS: Windows Server 2016&ndash;2024</li><li>Microsoft 365, Exchange Online, Teams</li><li>Active Directory, Group Policy</li><li>VPN and firewall configuration (Meraki, Palo Alto, Fortinet, Check Point, etc.)</li><li>Networking protocols: TCP/IP, DHCP, DNS, VLANs</li><li>VOIP systems (e.g., 3CX, RingCentral)</li><li>Backup and disaster recovery solutions</li><li>RMM tools and endpoint management platforms</li><li>Azure and Microsoft 365 cloud environments</li><li>Security tools and basic cybersecurity best practices</li><li>End-user hardware, printers, and cabling</li></ul><p><b>Benefits</b></p><ul><li>401(k) retirement plan</li><li>Paid Time Off (PTO)</li><li>Supplemental insurance options</li><li>Training &amp; certification reimbursement</li><li>Opportunities for career growth and leadership</li><li>Health, Dental and Vision Insurance</li></ul><p><b>Schedule</b></p><ul><li>Monday to Friday</li><li>Rotating on-call (nights/weekends)</li></ul><p><b>Location:</b> Onsite &ndash; Kansas City, MO<br/><b>Job Type:</b> Full-time<br/><b>Compensation:</b> $65,000 &ndash; $80,000 per year<br/><b>Benefits:</b> 401(k), Paid Time Off, Training Reimbursement, Supplemental Insurance</p><p>Job Type: Full-time</p><p>Pay: $65,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Ability to Commute:</p><ul><li>Kansas City, MO 64110 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Kansas City, MO 64110: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Service Desk Engineer III

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