service desk technician tier 1

Accelerari Consulting, LLC

Our client, For The Record (FTR), is a SaaS provider focused on modernizing legal proceedings with technology that accelerates access to justice. FTR's vision is to be the sound and sight of justice. From digital recording tools and advanced speech-to-text platforms to secure cloud-based storage and online ordering of court content, FTR pioneers end-to-end solutions for courts around the world. The team values reliability, transparency, customer focus, progressive ideas, and accountability. This is a global organization, with physical offices in Brisbane, Queensland; Boston, Massachusetts; and Phoenix, Arizona.Job SummaryAs a Service Desk Technician, you will play a key role in enhancing customer experience by providing comprehensive technical support for FTR products and solutions. This role combines first-line customer service with advanced technical support, involving both remote assistance and onsite service for recording products and court systems.You will be part of a global team of skilled technicians and engineers working to provide technical and product support to both external and internal customers, meeting and exceeding service-level agreements while ensuring high client satisfaction and success.This role is an in-office position, working as part of a focused team, committed to providing dedicated service support to customers between the hours of 4:00 AM and 6:00 PM Pacific Time. Although the position will have an established schedule, candidates must be flexible to assist with coverage when needed during the full service time period. This position may work in either the AZ or the MA office.Essential Functions and ResponsibilitiesCustomer Support &amp; Service<ul><li>Provide first-line technical support for FTR products, virtual solutions, and court recording systems</li><li>Triage and manage support requests via customer portal, email, phone, and internal escalations</li><li>Own customer issues through resolution or escalation, ensuring clear and timely communication</li><li>Deliver support in line with defined SLAs for response, resolution, and customer satisfaction</li></ul>Technical Support &amp; Maintenance<ul><li>Diagnose and resolve Tier 1 hardware, software, and AV-related issues across supported environments</li><li>Perform troubleshooting across PCs, networks, and Windows-based systems</li><li>Provide remote support, with onsite support as required</li><li>Escalate complex or non-standard issues in accordance with standard operating procedures</li></ul>Audio/Visual Systems Management<ul><li>Maintain and operate audio equipment used in the recording and distribution of multi-channel audio and video</li><li>Troubleshoot and resolve issues across components including microphones, DSPs, mixers, recording devices, and control systems (e.g., Biamp, Crestron)</li><li>Assist with deployment and configuration of portable and installed AV solutions</li></ul>Documentation &amp; Case Management<ul><li>Accurately record, categorize, prioritize, and update all cases in ServiceNow in a timely manner</li><li>Maintain clear and detailed case notes to support resolution, reporting, and knowledge sharing</li><li>Develop and maintain knowledge base articles, FAQs, and technical documentation</li><li>Maintain asset records for AV equipment across customer environments and internal inventory</li></ul>Project Support &amp; Communication<ul><li>Provide progress updates on incidents, service requests, and assigned tasks</li><li>Support implementation and project teams as required</li><li>Collaborate with internal stakeholders to resolve issues and improve service delivery</li></ul>Minimum QualificationsRequired Service Skills<ul><li>Strong customer focus with the ability to deliver professional support in high-pressure environments</li><li>Ability to work collaboratively across teams to resolve issues and improve outcomes</li><li>Positive, proactive attitude with a commitment to continuous improvement</li></ul>Required Technical Skills<ul><li>Formal experience supporting AV systems in installed or operational environments</li><li>Basic understanding of audio principles and common AV hardware</li><li>Experience with hardware installation or cabling (e.g., displays, conferencing systems)</li><li>Exposure to Microsoft technologies and Windows-based systems</li><li>Ability to troubleshoot PC, network, and application issues</li><li>Familiarity with video over IP and digital recording systems is desirable</li></ul>Required Communication Skills<ul><li>Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users</li><li>Detail-oriented with the ability to accurately document and adhere to process and SLAs</li><li>Ability to follow standard procedures while identifying opportunities for efficiency and improvement</li></ul>Required Work Experience and Environment Abilities<ul><li>Minimum two years of Service Desk Technician experience supporting users across varying levels of technical ability</li><li>Must have remote support tools (e.g. Splashtop, TeamView, BeyondTrust) and collaboration and communication platform experience (e.g. SharePoint, RingCentral)</li><li>Must have experience with office productivity tools such as Microsoft Teams and Microsoft Office</li><li>Must be able to pass a background check</li><li>Position requires lifting at times up to 50lbs and work in environments requiring bending, reaching, and use of ladders as well as work in confined spaces</li><li>Must be willing to travel up to 25% as required</li><li>Must be available for occasional after-hours support and on-call duties</li><li>Must have ability to be on-call in the event of emergencies or as needed</li><li>A valid driver&rsquo;s license and reliable transportation is required</li></ul>Success in This Role Measurements<ul><li>Timely and accurate case management aligned with SLAs</li><li>Reliably high first-contact resolution rate for Tier 1 issues</li><li>Positive customer feedback and satisfaction</li><li>Effective triaging, escalation and team collaboration</li><li>Self-motivated to continue to gain and improve skills</li><li>Capable of pivoting between priorities</li><li>Comfortable with autonomously accomplishing tasks</li></ul>Preferred QualificationsPreferred Work Experience / Preferred Tools &amp; Systems Skills<ul><li>Court environment, broadcasting, entertainment, stadium, and/or concert venue technical service desk/support experience is preferred</li><li>Prefer case management (such as ServiceNow) experience</li></ul>Preferred Education Requirements<ul><li>Education: Related vocational school training, equivalent on-the-job experience, and/or Associates Degree</li><li>Certifications: Industry certifications for various product lines are helpful but not required</li></ul>Demonstrates the Following Values&middot; Innovation. Innovating for Access<ul><li>Break barriers to address real-world challenges, transforming the justice system by accelerating access to justice through innovative technology.</li></ul>&middot; Customer Commitment. Building Trust, Creating Impact<ul><li>Forge long-term, meaningful partnerships to ensure FTR products and services make a positive impact on the justice system and the communities they serve.</li></ul>&middot; Work Together, Win Together. Teamwork Makes Justice Work<ul><li>Collaborate and communicate openly, leveraging and respecting diverse perspectives to drive collective success within the team and with customer partnerships.</li></ul>&middot; Champion FTR Products. Knowledge Empowers The FTR Mission<ul><li>Take ownership and continuously deepen understanding of FTR products and services, empowering teammates to be experts and ensuring customers experience the full value of what FTR offers.</li></ul>&middot; Prompt and Proactive. Justice Delayed is Justice Denied<ul><li>Act swiftly and anticipate needs, ensuring timely solutions that keep the FTR team and FTR customers moving forward so justice is never postponed.</li></ul>Job Type: Full-timePay: $57,000.00 - $72,000.00 per yearApplication Question(s):<ul><li>Are you available to work any shift within the hours of 4:00 AM and 6:00 PM Pacific Time?</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Service Desk Technician: 2 years (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Service Desk Technician (Tier 1)

Eltropy

<div>Location: East Coast, Remote 
Compensation: $125,000 - $140,000 (Base)

Eltropy is seeking a strategic and results-oriented Tier-1 Customer Success Manager (CSM) to manage a portfolio of roughly 20 high-impact financial institution customers, including top-tier credit unions and community banks. In this role, you will partner with key stakeholders to deliver transformative outcomes through our industry-leading AI-powered communications platform while driving retention, growth, and overall satisfaction.

Role &amp; Responsibilities

Tier-1 Relationship Management
<ul>
<li>Serve as the trusted strategic advisor and single point of contact for roughly 20 Tier-1 accounts, fostering deep executive relationships and long-term partnerships.</li>
<li>Conduct regular check-ins and executive/strategic business reviews to ensure customers are achieving their desired outcomes and realizing clear ROI from Eltropy.</li>
<li>Cultivate referenceable customers who serve as positive advocates of Eltropy to prospects and within the broader financial services community.</li>
<li>Advocate and drive customers' product, technology, and service needs internally within Eltropy.</li>
</ul>
Customer Success Strategy
<ul>
<li>Develop and execute tailored, multi-year success plans to support customers in achieving their business goals and transformation initiatives.</li>
<li>Proactively identify and mitigate risks of churn through data analysis, health scoring, usage tracking, and early intervention strategies.</li>
<li>Partner closely with customers on best practices, change management, and roadmap alignment to maximize adoption and value.</li>
</ul>
Revenue Growth
<ul>
<li>Identify opportunities for expansion and upsell within the portfolio by aligning customer needs and strategic priorities with additional products and services.</li>
<li>Collaborate with the Sales team on account planning and to close expansion opportunities, ensuring seamless handoffs and a unified account strategy.</li>
<li>Support commercial conversations by providing value narratives, use cases, and success metrics that demonstrate impact.</li>
</ul>
Onboarding and Adoption
<ul>
<li>Program-manage complex, Tier-1 onboarding projects, ensuring a smooth and successful implementation across multiple teams and locations.</li>
<li>Drive product adoption by providing training, enablement resources, and best practices tailored to Tier-1 workflows and operational realities.</li>
<li>Partner with customer project teams and Eltropy implementation resources to ensure timelines, milestones, and success criteria are clearly defined and met.</li>
</ul>
Advocacy and Feedback
<ul>
<li>Advocate for customers internally by communicating their needs, challenges, and strategic priorities to cross-functional teams including Product, Engineering, Support, and Marketing.</li>
<li>Collect, synthesize, and relay customer feedback to influence product development, improve customer experience, and inform Eltropy's roadmap.</li>
<li>Help identify and nurture customer stories, case studies, and speaking opportunities that showcase successful outcomes.</li>
</ul>
Metrics and Reporting
<ul>
<li>Track and report on customer health, retention, expansion, and other key metrics across your Tier-1 portfolio.</li>
<li>Maintain accurate and up-to-date records of customer interactions, risks, opportunities, and plans in the CRM/CS platform.</li>
<li>Regularly communicate account status, risks, and growth opportunities to internal stakeholders and leadership.</li>
</ul>
What You Offer
<ul>
<li>Deep (5+ years) customer-facing experience (account management, customer success), ideally in B2B SaaS and/or FinTech, with a proven track record supporting complex, Tier-1 or enterprise-level customers.</li>
<li>Willingness and ability to travel to customer sites&mdash;up to 25%&mdash;for executive business reviews, strategic upsell discussions, issue mitigation, and strengthening long-term customer partnerships.</li>
<li>Customer-centric mindset with a passion for helping customers succeed and the ability to understand their business, technical, and operational needs.</li>
<li>Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing both strategic and tactical issues.</li>
<li>High technical aptitude: comfortable working with technology and able to quickly learn new software and tools. Data-driven and unafraid to tackle complex, ambiguous problems.</li>
<li>Exceptional communication and executive presence, with the ability to influence and build trust at all levels of a customer's organization.</li>
<li>Highly collaborative, able to work effectively across sales, product, support, implementation, and leadership teams. You are fundamentally a team player, always willing to roll up your sleeves and help.</li>
<li>Adaptability and resilience in a fast-paced, start-up environment where priorities can change rapidly.</li>
</ul>
About Eltropy

Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. Community Banks and Credit Unions use Eltropy to communicate with consumers via text, video, secure chat, co-browsing, screen sharing, and chatbot technology &mdash; all integrated in a single platform bolstered by AI, skill-based routing, and other contact center capabilities.

Eltropy Values
<ul>
<li>Customers are our North Star</li>
<li>No Fear &ndash; Tell the truth</li>
<li>Team of Owners</li>
</ul>
Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</div>

Customer Success Manager, Tier 1

Met Boston Limo

VIP Airport Greeter (Part-Time / Flexible Hours)Job DescriptionWe are a luxury transportation company serving high-profile clients, including Fortune 500 executives, diplomats, and VIP guests. We&rsquo;re seeking a polished, reliable, and energetic VIP Airport Greeter to represent our brand as the first point of contact at Logan International Airport.This is a client-facing role &mdash; you'll meet passengers inside the terminal, assist with luggage, and escort them through the airport to their awaiting chauffeur. You'll help navigate the airport&rsquo;s complexities with professionalism, warmth, and efficiency.Key Responsibilities<ul><li>Greet passengers inside the terminal upon arrival</li><li>Professionally assist with luggage and escort to vehicle</li><li>Communicate clearly and calmly with clients and chauffeurs</li><li>Navigate airport terminals and traffic areas confidently</li><li>Maintain a polished and professional presence at all times</li><li>Document greets, report issues, and relay updates to dispatch</li><li>Occasionally assist with office, fleet, or light chauffeur tasks (optional based on interest/experience)</li></ul>Who This Role Is Perfect For<ul><li>Someone who already works at Logan (TSA, airline staff, concessions, etc.) and wants flexible extra income</li><li>Hospitality professionals (hotel, concierge, front desk) with strong people skills</li><li>Students, retirees, or gig workers looking for part-time, high-touch work</li><li>Lives within 20 minutes of Logan Airport</li><li>Can commit to broken shifts and variable hours, sometimes on short notice</li></ul>Requirements<ul><li>Excellent communication and interpersonal skills</li><li>Professional appearance and demeanor &mdash; client-facing presence is a must</li><li>English fluency (spoken and written)</li><li>Punctual, organized, and detail-oriented</li><li>Must be comfortable working independently and handling high-end clientele</li><li>Prior experience at Logan Airport a major plus</li><li>Must be able to lift luggage up to 50 lbs</li></ul>Compensation<ul><li>$22 &ndash; $30 per hour, depending on experience and flexibility</li><li>Most greets average 2 hours per job</li><li>Opportunity for additional hours performing office or fleet support tasks</li><li>Flexible, part-time schedule</li></ul>Why Work With Us<ul><li>Join a tight-knit, high-performing team with a premium brand</li><li>Work directly with top-tier clients in a calm, focused environment</li><li>Flexible scheduling that respects your time and commitments</li><li>Opportunities to grow into more operational or driving roles over time</li></ul>Apply today if you&rsquo;re ready to represent a premium brand, provide outstanding service, and work in one of Boston&rsquo;s most dynamic environments.Job Types: Full-time, Part-time, Temporary, ContractPay: $22.00 - $35.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Why do you think you would be a good fit for this job?</li><li>How familiar are you with Logan Airport?</li><li>Do you understand that these are broken shifts and not continuous shifts?</li><li>How close to Logan Airport do you live?</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul>Ability to Commute:<ul><li>Boston, MA 02128 (Required)</li></ul>Work Location: In person

VIP Airport Greeter (Part-Time / Flexible Hours)

Allied Universal

<div>Security Officer Welcome Desk<h2 class="jobSectionHeader">
Overview</h2>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
<h2 class="jobSectionHeader">Job Description</h2> 
As a Security Officer Welcome Desk in Boston, MA, you will serve and safeguard clients in a range of industries such as Education, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk professional at a dynamic education location, where you will greet students, staff, and visitors, monitor entry activity, and help support security-related operations through strong communication and customer service. This stationary role is ideal for someone who values teamwork, integrity, and a caring culture while bringing a reliable, agile approach to a professional campus environment.
Position Type: Part Time
Pay Rate: $23.00 / Hour
Job Schedule:
DayTimeSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM
What You'll Do:
<ul><li>Provide customer service at the front desk by following site-specific procedures, greeting students, staff, visitors, and vendors, and assisting with entry and check-in processes.</li>
<li>Monitor access to the location by verifying identification, maintaining visitor records, issuing temporary credentials when appropriate, and reporting unusual activity to the appropriate contact.</li>
<li>Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and support emergency response activities according to location guidelines.</li>
<li>Answer phones, manage the reception area, and communicate clearly with school personnel, parents, visitors, and/or emergency responders regarding security-related concerns.</li>
<li>Support daily front desk operations by observing lobby activity, helping to deter unauthorized access, and documenting security-related events, incidents, and/or maintenance concerns.</li></ul>
Minimum Requirements:
<ul><li>At least 1 year of security-related experience is required.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul>
Why Join Us:
<ul><li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
<h2 class="jobSectionHeader">Requisition ID</h2> 
2026-1571930</div>

Security Officer Welcome Desk

ACL Digital

<div>
 
 
 Job Title: HR Admin
 
 
 
 Location: Hybrid, Boston, MA 02115
 
 
 Duration:
 
 6 months
 
 
 
 
 
 
 Work Schedule: 40
 
 hours/week
 
 9-5 Monday-Friday
 
 
 
 
 
 
 Job Summary
 
 
 
 The Human Resources Assistant supports the University Talent Acquisition Team and business process support across all human resources activities, including recruitment, onboarding support, and compliance. The HR Assistant interacts with the University&rsquo;s Human Resources Administration as well as faculty and staff, answering inquiries and directing them to resources.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 Serving as tier 1 support for I-9 related questions via email and ServiceNow including:
 
 </li>
 </ul>
 
 
 i. Assisting Managers of HR Administration/Faculty HR with troubleshooting issues within the I-9 platform including Everify issues
 
 
 
 ii. Direct I-9 administrators to the correct existing resources in the HRSC
 
 
 iii. Initiate I-9 corrections in the Service Center
 
 
 iv. Initiate manual I-9s links upon request
 
 
 v. Maintain the users of the I-9 Service Center
 
 
 
 <ul>
 <li>
 Liaise with our vendor when defects are identified and track fixes
 </li>
 <li>
 Supports the Talent Acquisition Partners with scheduling of interviews and phone screens both in-person and via web conference
 </li>
 <li>
 Performs reference checks on behalf of the university for newly hired staff members
 </li>
 <li>
 Providing excellent customer service by responding to inquiries from HR Administrators and other university stakeholders such Office of Student Employment and Office of General Counsel
 </li>
 <li>
 
 Assisting with compliance administrative tasks as needed including review of background check results and I-9 records maintenance
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 &middot; Effective written, verbal and interpersonal skills
 
 
 &middot; Effective organization, planning and time management to follow through on commitments
 
 
 &middot; Critical thinking: ability to use logic and reasoning to identify and resolve issues as they arise
 
 
 &middot; Ability to perform business transactions with a high degree of accuracy and ability to exercise strong business judgement
 
 
 &middot; Ability to develop and maintain workplace relationships built on collaboration, integrity and discretion
 
 
 &middot; Collaboration &amp; service orientation: ability and willingness to look for ways to help people.
 
 
 &middot; Previous experience within an HR function including HR systems such as Workday and knowledge of processing I-9s is strongly preferred
 
</div>

Administrative Specialist /HR Assistant

Boston University

<div>A Patient Coordinator is responsible for the daily desk operations to ensure excellent customer service and well run clinics for both patients and students while meeting educational and fiscal goals. This position strives to make each phase of treatment a very positive experience for all patients from the initial phone call on through the delivery of care to completion. 

<ul>
<li>Provides support to each resident with their patient care management issues allowing them to devote their time to the delivery of patient care.</li>
<li>Responsible to carry out the established business practices and policies and procedures set forth by the Department of Clinical Affairs at the Henry M. Goldman School of Dental Medicine.</li></ul> 
 
 
Required Skills 
High School Diploma required, Associate's Degree preferred and 1-3 years of work experience. 


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</div>

PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

Concerto Renal Services

<div>Why Work at Concerto? What is in it for you?<ul><li>
Three (3) day work week</li><li>
Competitive pay</li><li>
5:1 Ratio or less</li><li>
Clinical/Corporate Career Advancement</li><li>
Medical, dental, vision, short- and long-term disability benefits</li><li>
Pet Insurance</li><li>
401k match of 50% up to 6% of salary</li><li>
PTO</li><li>
Paid Holidays</li><li>
Discounts through Nectar</li><li>
Employer Paid Employee Assistance Program</li></ul>
Who Are We?
Concerto Renal Services is an industry leader in sub-acute hemodialysis within a skilled nursing facility and/or long-term care facility. We are a rapidly expanding business with a simple mission: reimagining dialysis care, one community at a time. Our model focuses on ensuring those with end-stage renal disease receive the best possible care through a more convenient, centralized, continuous care model.
Why is this Role Essential?
Concerto is seeking a Dialysis Technician to join its team! The Dialysis Technician functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients. Works under the supervision of a licensed nurse in accordance with Concerto&rsquo;s policies, procedures, and training and in compliance with regulations set for by state and federal agencies.
What Will You Do?<ul><li>
Direct Patient Care 
Provides hands-on care to assigned patients under the supervision of a licensed nurse, including initiating and discontinuing dialysis treatments per prescribed orders
</li><li>Vital Signs &amp; Monitoring 
Obtains and documents pre- and post-treatment vitals, weight, and vascular access assessments, reporting any unusual findings to the nurse.
</li><li>Dialysis Machine Operation Sets up, operates, and performs safety checks on hemodialysis machines; administers heparin as permitted by state law.
</li><li>Documentation &amp; Lab Work 
Accurately documents patient treatment details and prepares laboratory specimens as prescribed.
</li><li>Customer Service &amp; Environment Delivers excellent service to patients, families, and staff, while maintaining a clean and safe work environment.</li></ul>
You Might Be a Good Fit If You are&hellip;<ul><li>
Compassionate and Empathetic
</li><li>A Critical Thinker and Problem-Solver
</li><li>An Individual who Thrives in a Team Environment
</li><li>An Individual with Excellent Communication Skills
</li><li>Purpose-driven
</li></ul>What&rsquo;s Required?<ul><li>
High School Diploma or equivalent.</li><li>
Current CPR Certification or completion upon starting in unit.</li><li>
Able to meet the physical demands of the position.</li><li>
Minimum of two (2) years of dialysis technician experience.</li><li>
Dialysis certification required.
</li></ul>Physical Requirements &amp; Work Environment
This role requires passing Ishihara&rsquo;s Color Blindness test and involves frequent standing, bending, and occasional lifting of up to 30 lbs. and moving equipment up to 200 lbs. (with assistance). It demands sustained mental, visual, and auditory focus. The work environment is typical of a healthcare facility, with climate control, moderate noise, and potential exposure to infectious materials.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div>

Dialysis Patient Care Technician - TTS

Explore 409+ Service desk technician tier 1 in Boston this April. Find roles across top companies and apply now to boost your career.