service director

Confidential Company

<br/><p>Profit Center responsibility for ES Maintenance and Cost Center responsibility for ES Projects and Logistic/Warehouse including functional responsibility for all team members. Plans, develops, and improves the performance of all operational activities. Ensures the highest quality standards in the execution of the work process. Provides leadership to enhance the performance of individual team members and the teams itself by leading by example, guiding and training team members towards the achievement of maximum efficiency to enhance profitability whilst not compromising quality. Strengthens the client relationship to make sure that existing maintenance contracts will be extended at expiry and FMC will be converted into AMC at expiry of FMC period. Contributes to new business by supporting the Director in the acquisition of new clients. Provides all support activities to other departments.</p><br/><p><strong>KEY RESULTS AREAS (RESPONSIBILITIES):</strong></p><br/><ul><li> Ensures all purchase orders/contracts are assigned to respective ES and are recorded/listed in the system and provides full assistance in procurement, logistics, documentation and other operational support as per the contractual agreement with client.</li><li> Ensures that the correct information on each project/maintenance site is provided in a timely manner, plans and communicates with the internal/external stakeholders at all stages of the process.</li><li> Ensures that all works are completed to client satisfaction by monitoring daily works of each team.</li><li> Handles client complaints to total satisfaction.</li><li> Initiates/Assists in the development and implementation of business strategy, budgeting and business forecasts, proposals and presentations as needed by Maintenance or Projects.</li><li> Monitors and steers Profit Center/cost Center and Provides recommendations for the improvement of performance, profits and quality.</li><li> Attend regular meetings with customers.</li><li> Responsible for the evaluation of the performance of all ES Maintenance, ES Projects and Logistic/Warehouse team members.</li><li> Conducts interviews, tests, and suggests new hires to Director based on criteria agreed upon by the management bearing in mind a balanced mix of nationalities.</li><li> Provides timely and unprompted feedback to management regarding team performance, Profit Center updates and variances and submits regular reports on weekly/monthly basis.</li><li> Maintains accurate records of pricings, proposals, and activity reports (Work Schedules/Cases).</li><li>Adheres to all company policies, procedures and business ethics codes and ensure that they are communicated to the teams and implemented and monitored.</li><li>Ensures that all teams meet or exceed performance and quality standards for project/maintenance delivery.</li><li> Sets examples in areas of personal character, commitment, organizational and commercial skills, and work habits.</li></ul><br/>

Service Director

RATP Dev

<div>
 RATP Dev is a subsidiary of the RATP Group, global leader in high-capacity urban rail and the world's third largest public transport operator. All over the world, our 25,000 people design, operate, maintain and modernize public transit networks of automated metros, commuter rail, tramway, bus and many other modes.
 <br/>
 <br/>
 We have built our expertise in the ultra-dense, constantly-modernized Paris network. Since 120 years our experts manage complex projects, improve passenger experience, participate in large-scale sport or cultural events.
 <br/>
 <br/>
 Thanks to this unrivalled know-how, we serve more than 100 cities in 17 countries and 5 continents. We provide custom-made solutions that meet their specific challenges in terms of the environment, social inclusion, growth or attractiveness.
 <br/>
 <br/>
 We build, deliver and commit for the best of public transport, every day, everywhere, for everybody &ndash; to make it the natural choice for cities and passengers.
 <br/>
 <br/>
 <strong>
  RATP Dev Mobility Cairo
 </strong>
 operates the Green Line 3 and the LRT Capital Train, essential components of Cairo&rsquo;s public transportation network. We are dedicated to providing high-quality service and ensuring customer satisfaction across these lines.
 <br/>
 <br/>
 Are you a strategic leader with a passion for public transport excellence? RATP Dev Mobility Cairo is seeking a
 <strong>
  Service Delivery Director
 </strong>
 to lead and elevate the performance of our operations and passenger services.
 <br/>
 <br/>
 <strong>
  Key Responsibilities Will Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the Service Delivery Department with a vision rooted in excellence, partnership, and sustainability.
  </li>
  <li>
   Ensure safe, reliable, and high-quality service delivery aligned with contractual KPIs.
  </li>
  <li>
   Drive operational efficiency, customer satisfaction, and continuous improvement.
  </li>
  <li>
   Collaborate with cross-functional teams to optimize cost, safety, and service standards.
  </li>
  <li>
   Champion a culture of safety, inclusivity, and performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Profil De Candidat Recherch&eacute;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years in public transport operations, including senior leadership roles.
  </li>
  <li>
   Proven experience in rail operations and customer-facing services.
  </li>
  <li>
   Strong knowledge of railway safety, operational planning, and workforce management.
  </li>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s in Transport, Engineering, Business, or related fields.
  </li>
  <li>
   Fluent in English; Arabic and French are a plus.
   <br/>
   <br/>
  </li>
 </ul>
 Why RATP Dev ? Be part of a global leader in mobility solutions, shaping the future of urban transport in Cairo. Lead impactful initiatives, work with passionate professionals, and make a difference in millions of daily journeys.
 <br/>
 <br/>
 If you're driven by operational excellence, committed to safety and customer satisfaction, and ready to lead transformative transport services in Cairo, we want to hear from you!
 <br/>
 <br/>
 RATP Dev is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
 <strong>
  Join us in making a difference through transporation excellence!
  <br/>
  <br/>
 </strong>
 <strong>
  Comp&eacute;tences
  <br/>
  <br/>
 </strong>
 customer service
</div>


Service Delivery Director (F/M)

Ventura Toyota

<p><b>Position Overview</b></p><p>As the Service and Parts Director at Ventura Toyota, you will oversee all aspects of the dealership&rsquo;s Service and Parts Departments. You will be responsible for maximizing profitability, efficiency, and customer satisfaction while maintaining compliance with Toyota Motor North America (TMNA) standards.</p><p>This role requires an experienced leader with a proven record in automotive fixed operations management, strong financial acumen, and the ability to motivate and develop high-performing teams.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and manage all Service and Parts Department operations to achieve sales, profit, and customer satisfaction goals.</li><li>Develop and execute strategies to grow service volume, parts sales, and retention.</li><li>Monitor and analyze key performance indicators (KPIs) for continuous improvement.</li><li>Oversee budgets, forecasts, and financial statements to ensure departmental profitability.</li><li>Manage inventory, pricing, and warranty processes in compliance with Toyota standards.</li><li>Drive exceptional Customer Satisfaction Index (CSI) performance.</li><li>Recruit, train, and mentor managers and staff.</li><li>Maintain full compliance with Toyota, environmental, and safety regulations.</li></ul><p><b>Qualifications</b></p><ul><li>10+ years of progressive automotive fixed operations experience, including 5+ years in a senior or director-level role.</li><li>Proven success managing high-volume service and parts operations (Toyota experience strongly preferred).</li><li>Strong leadership, coaching, and communication skills.</li><li>Deep knowledge of Toyota systems and tools (Dealer Daily, TIS, TMS, TLE, etc.).</li><li>Bachelor&rsquo;s degree in Business, Automotive Management, or related field preferred.</li><li>Demonstrated ability to drive profitability, efficiency, and customer satisfaction simultaneously.</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li><b>Salary Range:</b> $174,000 &ndash; $240,000 per year (based on experience and performance)This range includes a guaranteed base salary and commission based on performance. This represents the pay scale the employer reasonably expects to pay for this position in California.</li></ul><p><b>Additional Benefits:</b></p><ul><li>Comprehensive health, dental, and vision insurance</li><li>401(k) plan with company match</li><li>Paid time off</li><li>Vehicle allowance</li><li>Toyota manufacturer-sponsored training and development programs</li></ul><p><b>Why Join Ventura Toyota?</b></p><p>At Ventura Toyota, you&rsquo;ll join a team that values integrity, collaboration, and excellence. We offer a supportive, growth-oriented environment where your leadership directly impacts customer satisfaction and dealership success.</p><p>If you&rsquo;re a driven, experienced automotive leader looking for a career-defining opportunity, we want to hear from you!</p><p><b>Equal Employment Opportunity (EEO)</b></p><p>Ventura Toyota is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law.</p><p><b>Reasonable Accommodation (ADA)</b></p><p>If you require a reasonable accommodation during the application or hiring process, please contact us. Ventura Toyota is committed to providing accessible and inclusive employment opportunities.</p><p>Job Type: Full-time</p><p>Pay: $174,000.00 - $240,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Service and Parts Director

Renaissance Corporate Services

Shangri-La Jeddah
<br><br>
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
<br><br>
203 stylish rooms and suites plus 17 luxury serviced apartments.
<br>5 restaurants and lounges, including the legendary Shang Palace
<br>Convenient for Jeddah’s popular landmarks and Red Sea Mall
<br>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
<br><br>
Job Summary
<br><br>
The Assistant Director of F&B is responsible for assisting the Director of Food & Beverage in the overall administration and operation of the F&B Division in sections appointed. Play a major role in achieving highest guest satisfaction levels through applying proper guidelines to service team and constant follow up on service delivery and food quality checks.
<br><br>
<b>As Assistant Director of F&B , we rely on you to:</b><br>
Provide visionary leadership to the F&B team, fostering a culture of excellence, teamwork, and guest-centric service.
<br>Oversee all F&B outlets, ensuring seamless daily operations, maintaining the highest standards of service, and exceeding guest expectations.
<br>Collaborate with our culinary team to curate innovative menus, featuring diverse and enticing culinary offerings.
<br>Uphold and elevate our commitment to delivering the finest dining experiences, consistently seeking ways to enhance guest satisfaction.
<br>Manage the F&B budget, control costs, and optimize revenue through strategic pricing and menu development.
<br>Recruit, train, and mentor F&B staff, fostering a highly skilled and motivated team.
<br>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality
<br><br>
What we're looking for
<br><br>
Proven track record in F&B leadership within a luxury hotel or upscale hospitality setting.
<br>Extensive knowledge of F&B operations, including menu curation and beverage programs.
<br>Exceptional leadership, communication, and interpersonal skills.
<br>Strong financial acumen with experience in budget management.
<br><br>
Commitment to delivering exceptional guest experiences.
<br>Flexibility to work evenings, weekends, and holidays.
<br>Bachelor's degree in Hospitality Management or a related field
<br>Fluent in English and Arabic
<br>Strong leadership, self-motivated excellent communication skills.
<br><br>
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Assistant Director of F&B (173712)

Gallery Residential

<div>
 <strong>
  Job Title:
 </strong>
 Service Director
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Property Management
 <br/>
 <br/>
 <strong>
  Reports To:
 </strong>
 Community Director
 <br/>
 <br/>
 <strong>
  FLSA Status:
 </strong>
 Non-Exempt
 <br/>
 <br/>
 <strong>
  Position Summary:
 </strong>
 The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company&rsquo;s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance related tasks.
 <br/>
 <br/>
 <strong>
  Organizational Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics
  </li>
  <li>
   Passion &amp; Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions
  </li>
  <li>
   Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture
  </li>
  <li>
   Project Management: Create and maintain clear and sequenced plans to successfully launch projects
  </li>
  <li>
   Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes
  </li>
  <li>
   Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Duties and Responsibilities
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Assists with and completes work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements
  </li>
  <li>
   Oversees and completes the &ldquo;make-ready&rdquo; process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move- out inspection, creating a &ldquo;punch&rdquo; list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work
  </li>
  <li>
   Develops standards for the cleanliness and overall appearance of the community&rsquo;s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community standards
  </li>
  <li>
   Periodically inspects work performed by other service team members in person to assess effectiveness of policies and procedures and develop corrective action plans as needed. Periodically inspects work performed by contractors, vendors and other service providers to verify the work. Ensures materials and services meet quality standards, scope and specifications as required
  </li>
  <li>
   Maintains adequate inventory of spare parts and maintenance materials and works with Community Director to order supplies and tools as needed to stay within budgetary guidelines
  </li>
  <li>
   Assists Community Director in developing the budget for regular repair and maintenance and capital expenses. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment
  </li>
  <li>
   Completes monthly Preventative Maintenance procedures
  </li>
  <li>
   Conducts regularly scheduled safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure property compliance
  </li>
  <li>
   Demonstrates customer services skills by treating residents and others with respect, interfacing face-to-face with residents and service team, responding to questions from your team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents
  </li>
  <li>
   Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with the companies policies and performance expectations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Organizational Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)
  </li>
  <li>
   Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition
  </li>
  <li>
   Conducts routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to the appropriate individual(s)
  </li>
  <li>
   Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented, tracked and completed
  </li>
  <li>
   Identifies areas for improvement and offers suggestions to improve the property's efficiency, profitability, and productivity
  </li>
  <li>
   Keeps abreast of new trends and changes in the industry and area(s) of responsibility by attending internal and external training classes, apartment association meetings, and other events, and accessing other information sources
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Hours (may vary by state or location):
  <br/>
  <br/>
 </strong>
 This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Service Directors must be able to work a flexible work schedule, which includes taking &ldquo;call&rdquo; during evenings, weekends, and holidays and must be able to perform the essential job functions unaccompanied.
 <br/>
 <br/>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <strong>
  Education/Experience:
  <br/>
  <br/>
 </strong>
 Employment history that demonstrates the application of knowledge and skills sufficient in the safe use and maintenance of hand tools, power tools, user moved aids, mechanical equipment, and measuring devices. Working knowledge of OSHA standards and MSDS regulations and 2 to 3 years of apartment maintenance experience or equivalent. High school diploma or GED; college or technical degree is preferred.
 <br/>
 <br/>
 <strong>
  Language Ability:
  <br/>
  <br/>
 </strong>
 Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
 <br/>
 <br/>
 <strong>
  Math Ability:
  <br/>
  <br/>
 </strong>
 Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions to complete basic maintenance duties.
 <br/>
 <br/>
 <strong>
  Reasoning Ability:
  <br/>
  <br/>
 </strong>
 Demonstrated ability to apply principles of logical thinking to define and correct problems. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 <br/>
 <br/>
 <strong>
  Computer Skills:
  <br/>
  <br/>
 </strong>
 Proficient in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for supervisor&rsquo;s use. Property management system experience is preferred.
 <br/>
 <br/>
 <strong>
  Certificates and Licenses:
  <br/>
  <br/>
 </strong>
 Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling, a valid Certified Pool Operator or a Certified Spa and Pool Operator certificate as well as all certifications required by State and Local jurisdictions. Current valid driver&rsquo;s license required.
 <br/>
 <br/>
 <strong>
  Supervisory Responsibilities:
  <br/>
  <br/>
 </strong>
 Proven skills sufficient to lead, direct, and oversee the maintenance process performed by the Service Team members.
 <br/>
 <br/>
 <strong>
  Work Environment:
  <br/>
  <br/>
 </strong>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities. Service Directors have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
 <br/>
 <br/>
 <strong>
  Physical Demands:
  <br/>
  <br/>
 </strong>
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is regularly required to stand; walk; reach with hands and arms, climb, stoop, and squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.
 <br/>
 <br/>
 Service Directors must be able to push, pull, lift, carry, or maneuver weights of up to fifty (50) pounds independently and one hundred and fifty (150) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
 <br/>
 <br/>
 Routine, travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
 <br/>
 <br/>
 Powered by JazzHR
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 <br/>
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</div>


Maintenance Supervisor

Woodward Management Partners

<div><div><b>Regional Service Support</b></div>
<div></div><div><b>SKILLS, KNOWLEDGE &amp; PERSONAL CHARACTERISTICS: </b>The following attributes are desirable for job success: Responsible for maintaining and improving the integrity of the Company&rsquo;s portfolio of physical assets in accordance with the Company's mission, vision, and objectives. This key position will be responsible providing maintenance support functions across multiple locations within a designated region and has the skillset to fill any role within the service department. Service support includes performing technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of assigned properties meet the Company&rsquo;s standards for cleanliness, appearance, safety, and overall functionality. The <b>Regional Service Support </b>must have exceptional apartment maintenance experience, knowledge of appliance repair, light carpentry, plumbing and electrical knowledge, heating and cooling system experience, basic computer skills, knowledge of life safety procedures, safety conscious, steady and dependable, ability to work with pressure of deadlines, ability to travel overnight roughly 10%, and work a flex work schedule if needed to accommodate property emergencies. Must be able to deliver a high level of customer service. <b>SUMMARY OF FUNCTIONS: </b>As the <b>Regional Service Support </b>you will travel between properties within a designated region as assigned to assist with make readies, work orders, curb appeal, etc. You will be responsible for assisting the assigned regions site teams in their effort of maintaining the physical condition and appearance of the respective properties through collaboration with the assigned communities Service Directors, Service Technicians, Grounds and Housekeeping personnel. Must have the ability to work independently when utilized in all service specific roles where a focus for timely work order execution and make ready completion is priority but must also be capable of organizing, coordinating, supervising, and managing the overall maintenance program when needed at communities where leadership roles are not filled and can comfortably step in to the Service Director role when needed. <b>ESSENTIAL FUNCTIONS: </b>The Regional Service Support is responsible for assisting in the maintenance requirements of the assigned properties within their region, including but not limited to:</div>
<div>1)Will work at communities within portfolio as assigned by Regional Service Director and/or VP of Capital andService Operations.</div>
<div>2)Will have the ability to fill any role necessary within the service department, dependent on need of thecommunity assigned and as communicated by Regional Service Director and/or VP of Capital and ServiceOperations.</div>
<div>3)Completes assigned work orders generated from resident requests for service, as well as recurringpreventative maintenance work orders, by diagnosing the source or cause of the defect or problem, andmaking repairs in accordance with established policies, procedures, safety standards, and code requirements.</div>
<div>4)Completes the &ldquo;make-ready&rdquo; process to prepare vacant apartment homes for leasing and new move-ins bycompleting the pre-move-out inspection, creating a &ldquo;punch&rdquo; list of maintenance work needed, schedulingvendors and contractors as needed, obtaining needed supplies and materials, completing all maintenancetasks, and inspecting completed work.</div>
<div>5)Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.</div>
<div>6)Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, notbeing wasteful with materials and supplies, and practicing the correct use for tools and equipment</div>
<div>7)May periodically inspect work performed by contractors, vendors and other service providers to verify the work,materials and services meet quality standards, scope and specifications as required.</div>
<div>8)Will periodically assist in conducting routine property inspections to identify safety and risk managementconcerns, keep the property in good repair, and communicate concerns about the physical needs of theproperty to management.</div>
<div>9)When filling the Service Director role this position will work with property software &ndash; Yardi / App Work&ndash; toreview status of make readies and outstanding work orders. Ensure that adequate scheduling occurs at the sitelevel to make certain that all vacant units are kept ready for occupancy. Provide assistance and oversite forthe push to complete all resident work orders within a 24/48 hour time frame.</div>
<div>10)Inspect vacant units on site visits to ensure units are meeting energy expectations and that vacant ready unitsare being maintained for move in</div>
<div>11)Promote good public relations with residents, co-workers, and company staff. Always display a friendly andcourteous attitude towards prospects, residents, vendors and other employees through the &ldquo;Exceeding yourExpectations&rdquo; culture. Maintain professionalism at all times.</div>
<div>12)Partner with the VP of Capital Projects, Regional Directors, Community Directors, and Service Directors todevelop a high-quality on-site Service Team through implementation of effective training, mentoring, andcoaching programs. Connect with and mentor all Service Team members to identify candidates for futureadvancement.</div>
<div>13)Provides mentorship and leadership to Service Teams to create the pursuit for exemplary customerservice to residents, fellow employees, vendors, etc. Strives to create a professional environment in allconditions and circumstances to provide the highest level of service.</div>
<div>14)Provide hands on training to Service Directors and Technicians to improve team&rsquo;s ability to diagnose andrepair standard maintenance related issues.</div>
<div>15)Ensure that all physical aspects of the property are fully functional, safe, and attractive. Visually inspectgrounds, buildings, and apartment units on a regular basis. Coach and follow up with site team onimprovements. Notify the VP of Capital Projects and Regional Directors of any risk management issues atthe property.</div>
<div>16)Inspect maintenance shop inventories to confirm that proper inventory levels are maintained, shop meets theWoodward Partners Shop expectations, equipment is well maintained, and that overall organizational practicesare being managed.</div>
<div>17)Perform, and report on, all work according to the safety standards of the company, OSHA, health codes andWoodward partners Service Operations Manual.</div>
<div>18)Ensure all required documentation is completed accurately and according to Woodward Partners policy, asidentified in the Woodward Partners Service Operations Manual (Refrigerant Logs, Pool Chemical Logs,Lighting logs, etc.)</div>
<div><b>ORGANIZATIONAL RELATIONSHIP</b>: Reports directly to the VP of Capital and Service Operations, whohas the primary authority to determine the exact &ldquo;day-to-day&rdquo; duties of the Regional Service SupportSpecialist. This determination will take into consideration the supervisor&rsquo;s skills, experience and careergoals, and how they best fit into the operational needs of the property. Works with vendors, property officepersonnel, Service Teams, Regional Managers, Woodward Executive Team, outside service providers andvendors, and corporate support personnel.</div>
<div><b>OTHER REQUIREMENTS:</b></div>
<div><b>Hours of Work</b>: 8:00/9:00a.m. to 5:00pm/6:00p.m., Monday through Friday.</div>
<div><b>Transportation: </b>Must have a reliable vehicle to transport tools and equipment to job sites. Bondable and ValidDriver&rsquo;s License.</div>
<div><b>PHYSICAL DEMANDS: </b>Extensive mobility and good physical condition. The ability to lift 100 lbs. for the installation and removal of appliances. The ability to operate all required hand tools to make repairs. The ability to walk, stand, sit, kneel, squat, bend, stoop, push, pull, twist, climb stairs, climb ladders, grasp, squeeze, and reach including overhead items in need of repairs. The ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, as may be necessary.</div>
<div><b>Tools: </b>Must provide own basic tools or be willing to obtain the required hand tools</div>
<div><b>Specific Skills: </b>Must be knowledgeable and skilled in the safe use and maintenance of the following:</div>
<div><b>Hand tools</b>: Various wrenches, screwdrivers, grips, sledgehammer, hammer, snips, post hole diggers, saws, etc.</div>
<div><b>Power Tools</b>: Wrenches, grinder, sander, drill, saws, etc.</div>
<div><b>Moving &amp; Job Aids</b>: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders etc.</div>
<div><b>Mechanical Equipment</b>: Motors, pumps, compressors, blowers, electric and hand powered augers, etc.</div>
<div><b>Measuring Devices</b>: Voltmeters, ohmmeters, testing meters, PH tests, etc.</div>
<div><b>WORKING ENVIRONMENT: </b>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate. Occasional exposure to bedbugs or pests is common in the multifamily industry. May need to work outdoors in the climate of the region where the property is located.</div>
<div><b>EDUCATION AND EXPERIENCE: </b>Minimum of 5 years&rsquo; experience in multi-family property maintenance or related field. High school diploma or GED or trade school certification required. EPA Section 608 required. CPO Certification Required. CAMT preferred.</div>
<div><b>COMMUNICATION: </b>Must be able to communicate effectively with residents, staff, supervisors and vendors verbally and in writing. Ability to read, write and verbally communicate in English.</div>
<div><b>REASONING ABILITY</b>: Has the ability to apply common sense understanding to carry out basic written or oral instructions.</div>
<div><b>MATHEMATICAL SKILLS: </b>The ability to add and subtract two-digit numbers and to multiply and divide with 10&rsquo;s and 100&rsquo;s. The ability to perform these operations using units of American money and weight measurement, volume and distance.</div>
<div><b>COMPUTER SKILLS: </b>Microsoft Word, Microsoft Outlook, Microsoft Excel and Yardi Voyager knowledge preferred.</div>
<div><b>PRE-EMPLOYMENT TESTING: </b>Must complete the Maintenance Skills Exam</div>
<div>obtaining the minimum score of at least 80%. Pass drug test and background check requirements.</div>
<div><b>PERSONAL APPEARANCE: </b>Dress, grooming and personal cleanliness standards contribute to the business image of Woodward Partners. During business hours or when representing the company, you are expected to present a clean, neat and tasteful appearance. Refer to Employee Handbook for complete Personal Appearance Guidelines:</div>
<div>Woodward Partners service uniforms will be issued to all regional service personnel (shirt, jacket and cap). Uniforms must be freshly washed and neat. Uniform shirts must be tucked in and kept in good condition</div></div>

Regional Service Support

Kisco Senior Living, LLC

<div>Job Description:
<p>
Situated at the base of the Rocky Mountains, <b>Balfour Senior Living in Louisville, CO at Cherrywood Village</b> is seeking talented and team-oriented associates.</p><p>
Schedule: Full Time</p><p>
Pay: $85,000-$90,000</p><p></p><p><br>
The <b>Care Services</b><b> Director</b> manages and directs a high-quality Assisted Living Program providing superior care services delivered with compassion. As a motivational leader this individual supervises and coordinates resident assessments, medications, safety procedures, and department budgets.</p><p></p><div><b><br>
What will I do every day?</b></div><ul><li>
Complete accurate and regular resident assessments to determine appropriate level of care</li><li>
Maintain all resident information, files, and reports</li><li>
Supervise and administer all resident medications</li><li>
Maintain emergency plans and meet all safety requirements</li><li>
Coordinate care provided by third parties</li><li>
Manage Assisted Living budget and expenses</li><li>
Forecast and schedule necessary levels of staffing to ensure quality of care</li><li>
Conduct departmental planning and forecasting</li><li>
Manage and improve resident and family satisfaction</li></ul><div></div><div><b><br>
What will I need to be successful in this role?</b></div><ul><li>
A passion for excellence</li><li><b>
Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN)</b></li><li>
Three to five years of supervisory experience</li><li>
Registered Nurse preferred</li><li>
BS degree in human services, psychology, nursing, or related fields</li><li>
Experience in working with seniors preferred</li><li>
Experience as a Wellness Director, Resident Care Director or Assisted Living Director preferred</li></ul><div></div><p><b><br>
What&rsquo;s in it for me? (Great Question!)</b></p><ul><li>
Competitive pay</li><li>
A free meal per shift</li><li>
Healthcare Benefits including Vision &amp; Dental (Full-time only)</li><li>
Matching 401k (Full-time only)</li><li>
Paid Time Off</li><li>
Rewards and Bonus Opportunities</li><li>
Continuous Training and Growth Opportunities</li></ul><div></div><p><b><br>
What do we do?</b></p><div>
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.</div><div></div><div><br>
</div><div><b><i>All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check</i></b></div><p></p><ul><li><br>
<b><i>Kisco Senior Living is an Equal Opportunity Employer</i></b></li></ul></div><p></p>

LPN- Care Services Director

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