service director

Squishy SCS

Job Title: Customer Service Director Company: Squishy SCS Location: Muharraq, Bahrain Salary: BHD 2.800 per monthJob Type: Full-timeSquishy SCS is seeking an experienced and customer-focused Customer Service Director to lead and enhance our customer support operations. This role is responsible for developing service strategies, improving customer satisfaction, and ensuring a high-quality experience across all customer touchpoints.Key Responsibilities<ul><li>Develop and implement customer service strategies and policies</li><li>Lead, mentor, and manage the customer service team to achieve performance targets</li><li>Monitor and analyze customer service metrics (e.g., response time, resolution rate, customer satisfaction)</li><li>Handle escalated customer issues and ensure timely resolution</li><li>Improve processes to enhance efficiency and customer experience</li><li>Collaborate with other departments to address customer needs and feedback</li><li>Implement training programs to develop team skills and service quality</li><li>Ensure compliance with company standards and service excellence</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field</li><li>Proven experience in customer service management, preferably in a leadership role</li><li>Strong leadership, communication, and interpersonal skills</li><li>Excellent problem-solving and conflict resolution abilities</li><li>Experience with customer service tools and CRM systems</li><li>Ability to analyze data and drive performance improvements</li></ul>Preferred Skills<ul><li>Experience managing large customer service teams</li><li>Strong understanding of customer experience (CX) strategies</li><li>Ability to work in a fast-paced, customer-centric environment</li><li>Multilingual skills are a plus</li></ul>Benefits<ul><li>Competitive salary package</li><li>Leadership role with growth opportunities</li><li>Supportive and collaborative work environment</li></ul>الراتب المدفوع: BD٢٫٨٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Customer Service Director

Facility Management

<div>Job Purpose
To perform the assigned role within the BHS package covering Baggage Handling Systems, baggage flow availability, controls/MEP interfaces, baggage hall safety and operational continuity, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.
Key Responsibilities
Deliver the BHS package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.
Protect baggage flow, BHS availability, baggage hall safety, controls/MEP interfaces and rapid operational recovery.
Coordinate planned and reactive works with airport operations, airlines/ground handlers, control room and adjacent technical teams.
Qualifications, Experience and Courses
Degree/equivalent in business, facilities management, engineering or relevant field; 15+ years FM covering engineering/maintenance services, including 10 years in senior roles leading large teams; minimum 5 years GCC experience; English proficiency mandatory, Arabic beneficial; complex stakeholder/live operations experience.
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.
Airport-Specific Competencies
Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.
Key Deliverables / KPIs
SLA/KPI compliance
Zero uncontrolled safety/security breach
Quality of evidence and reporting
Timely escalation and corrective action closure
BHS availability
Baggage flow impact
Repeat fault reduction</div>

BHS Service Director

Bedrock Care

<div>Job Title: Assistant Food Service Director 
Job Location: Pottstown, Pennsylvania 
Company Name: Parkhouse Nursing and Rehab Center 
Organization Name: Parkhouse Nursing and Rehab Center 
Company Slogan: A healthcare journey redefined.
Job Summary:
Parkhouse Nursing and Rehabilitation is seeking an Outgoing &amp; Energetic Assistant Food Service Director to join our team! As a key member of our dietary department, you will be responsible for overseeing the day-to-day operations of our food service, ensuring that our residents receive exceptional care and attention in their dining experience.
Responsibilities:<ul><li>
Supervise and manage the food service staff to ensure efficient and effective service delivery</li><li>
Develop and implement menus, budgets, and food service programs that meet the needs of our residents</li><li>
Ensure compliance with state and federal regulations, as well as company policies and procedures</li><li>
Manage inventory, ordering systems, and resident profile/production systems</li><li>
Provide training to food service staff on new procedures, policies, and equipment</li><li>
Maintain a clean and safe work environment, adhering to infection control and safety standards</li></ul>
Requirements:<ul><li>
Advanced degree preferred</li><li>
ServSafe Certified Required</li><li>
One year of management experience in a healthcare setting preferred</li><li>
Knowledge of inventory, ordering systems, and resident profile/production systems required</li><li>
Experience in all duties in the dietary department, including scheduling/education/discipline, dietary aide, and cook duties</li><li>
Strong communication and leadership skills</li><li>
Ability to work in a fast-paced environment and prioritize tasks effectively</li></ul>
Why work at Parkhouse Nursing and Rehabilitation?
At Parkhouse Nursing and Rehabilitation, we are committed to providing exceptional care and service to our residents. Our serene setting, beautiful courtyard, and dedicated clinical team create a warm and welcoming environment that promotes healing, comfort, and peace of mind. We are an equal opportunity employer and offer competitive benefits and growth opportunities.
How to Apply:
If you are a motivated and dedicated professional looking for a new challenge, please call Carole DiFrancesco at 610-792-2296 for more information. Don't miss this opportunity to join our dynamic team and make a difference in the lives of our residents. Apply today!</div>

Assistant Food Service Director

Summit

<div>
 
 Job Reference Number:
 
 38313
 
 
 
 Employment Type:
 
 Full-Time
 
 ,
 
 Onsite
 
 Segment:
 
 Corrections
 
 
 
 Brand:
 
 Summit
 
 
 
 Location:
 
 Cleveland
 
 ,
 
 Ohio (US-OH)
 
 
 
 The Role at a glance:
 
 
 
 We are looking to add an experienced, motivated assistant foodservice director to our [Segment] team in [City]. As an assistant food service director, you will have the opportunity to assist with overseeing all culinary, safety and sanitation, and operations functions for the account.
 
 
 
 What you'll be doing:
 
 
 
 <ul>
 <li>
 Recruiting, training, and retaining a large staffing team, including chefs, cashiers, baristas, cooks, and catering teams.
 </li>
 <li>
 Ensuring that the operation delivers high quality food and friendly service.
 </li>
 <li>
 Ensuring that the business runs in a professional, efficient, and profitable manner.
 </li>
 <li>
 Demonstrating strong leadership and communication skills with all employees.
 
 
 </li>
 </ul>
 
 What we're looking for:
 
 
 
 
 Must-haves:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 At least two years&rsquo; experience in a supervisory role.
 </li>
 <li>
 At least two years&rsquo; foodservice experience.
 </li>
 <li>
 Proven track record of financial responsibility.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Strong customer service skills.
 
 
 </li>
 </ul>
 
 Nice-to-haves:
 
 
 
 <ul>
 <li>
 ServSafe Manager certification.
 </li>
 <li>
 Associate&rsquo;s degree or Bachelor&rsquo;s degree.
 
 
 </li>
 </ul>
 
 Where you'll be working:
 
 
 
 TBD by recruiter.
 
 
 
 Compensation Range
 
 
 
 
 Our Benefits:
 
 
 
 <ul>
 <li>
 Medical (FT Employees)
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
 </li>
 <li>
 Discount Program
 </li>
 <li>
 Commuter Benefits (Parking and Transit)
 </li>
 <li>
 EAP
 </li>
 <li>
 401k
 </li>
 <li>
 Sick Time
 </li>
 <li>
 Holiday Pay (9 paid holidays)
 </li>
 <li>
 Tuition Reimbursement (FT Employees)
 </li>
 <li>
 Paid Time Off
 
 
 </li>
 </ul>
 
 About Summit:
 
 
 
 Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.
 
 
 
 About Elior North America:
 
 
 
 Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
 
 
 At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you&rsquo;ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
 
 
 
 Disclaimer:
 
 This job description can be revised by management as needed.
</div>

Asst Food Service Director

<div>Job Purpose
To perform the assigned role within the Security Screening package covering security screening equipment uptime, maintenance support, AVSEC interface and regulatory-sensitive fault recovery, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.
Key Responsibilities
Deliver the Security Screening package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.
Protect screening lane/equipment availability, regulatory-sensitive uptime, safe maintenance access and evidence-based fault reporting.
Coordinate with AVSEC/Security Operations to minimize checkpoint impact and protect confidentiality of security systems.
Qualifications, Experience and Courses
Degree/equivalent in business, facilities management, engineering or relevant field; 15+ years in FM covering engineering/maintenance services, including 10 years in senior roles leading large teams; minimum 5 years GCC experience; English proficiency mandatory, Arabic beneficial; complex stakeholder/live operations experience.
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.
Airport-Specific Competencies
Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.
Key Deliverables / KPIs
SLA/KPI compliance
Zero uncontrolled safety/security breach
Quality of evidence and reporting
Timely escalation and corrective action closure
Equipment uptime
Fault response/restoration
Regulatory-sensitive reporting</div>

Security Screening Systems Service Director

SUEZ

<div><div><div><div><div><div><div>Contract type 
Regular / Permanent
</div></div></div></div></div><div><div>Who we are...

Faced with growing environmental challenges, for more than 160 years, SUEZ has been acting to deliver essential services that protect and improve the quality of life. SUEZ enables its customers to provide access to water and waste services, with resilient and innovative solutions. 
 
With its 40 000 employees present in 40 countries, the Group also enables its customers to create value over the entire lifecycle of their assets and services, and to drive their ecological transition, together with their end-users. 
What you will be doing</div>
We are hiring a Finance &amp; Service Support Director
The main mission of the Finance &amp; Services Support Director is the monitoring of the Business plan and WWC budgets (Opex, CAPEX, Cash&hellip;), perform accounting and fiscal duties in order to achieve financial performance targets of WWC. 
He is also the pilot of the enabling project related to the optimization of National Water Company / Western Cluster Opex in coordination with operational departments 
Also, He has to support the managers in the definition of technical requirement, supply management and services support in order to improve the quality and continuity of services<div>
Main Duties: 
<ul><li>Finance &amp; accounting:</li></ul>
o Monitor the business plan and develop annual budgets, forecasts for WWC. 
o Perform accounting and prepare financial statements 
o Perform taxes and fiscal activities 
o Ensure adherence to legal and regulation standards 
o Deploy internal control system 
o Monitor the Cash flow management, debts and financial operations, 
o Interaction with stakeholders 
o Ensure the Reporting and set KPIs for its department</div>
Procurement, Supply chain and Services Support: 
o Supervision of contracts in interaction with end users. 
o Assess and review Contracts, Variation Orders 
o Coordinate the planning and inventory management of all materials required for operations and maintenance. 
o Improve the fleet management, office services &amp; non-operational buildings management, assess related risks and propose mitigation measures. 
 
Opex Reduction Enabling Project: 
o Assess NWC/Western Cluster needs in terms of OPEX and CAPEX 
o Monitor the variation of OPEX and propose optimization measures 
o Participate in the overall performance of the MOM Contract
Who we are looking for<div>
Required Skills and Competencies 
<ul><li>Technical skills in Finance and Accounting</li><li>IFRS norms and standards</li><li>KSA Fiscal and Accounting regulations</li><li>Project Management</li><li>Proficiency in Accounting software</li><li>English compulsory, Arabic is a plus</li><li>Ability to analyze complex data</li><li>Leadership</li></ul></div><div>
Education and Experience 
<ul><li>Master's Degree in Finance, Accounting, Economics or equivalent</li><li>10-12 years of experience with at least an experience of 4-5 years in Managerial position</li></ul></div>
</div></div>BU: International - Middle East &amp; Central Asia
CATEGORY: Management</div>

Finance and Service Support Director

TKC Holdings, Inc.

<div>
 Wage Rate
 
 
 $54,000/year
 
 
 
 Overview
 
 
 
 Are you looking for a career with premium benefits and the potential for growth?  At Trinity Services Group, we have created something special, a better place to work and grow.  Many employees start just expecting a paycheck but end up with a rewarding career.  We provide exceptional training and a clear career path.
 
 
 We are proud to be a military and veteran friendly employer.
 
 
 
 About This Position
 
 
 
 The Assistant Food Service Director works with the Food Service Director to plan, direct, and coordinate activities associated with running a large food service operation with one or more production kitchens. The Assistant Food Service Director is also responsible for supervising a group of food service workers that are involved with the preparation and distribution of food in the kitchen.
 
 
 Our ideal Assistant Food Service Director excels at the following:
 
 
 <ul>
 <li>
 Passionate about food and service
 </li>
 <li>
 Has a solid understanding of food handling regulations
 </li>
 <li>
 Desire to always learn more
 </li>
 <li>
 Ability to work as a team member, as well as independently
 </li>
 <li>
 Ability to multi-task and adapt to changes quickly
 </li>
 <li>
 Dependable and flexible
 </li>
 <li>
 A strong leader and coach
 
 
 </li>
 </ul>
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for the supervision, training, and management of the facility food service operation.
 </li>
 <li>
 Hires, orients, trains and issues corrective action (when applicable) to team members.
 </li>
 <li>
 Review and approve payroll on a weekly basis.
 </li>
 <li>
 Building and maintaining positive connections with clients by regularly communicating, understanding their needs, proactively addressing concerns, providing excellent service, and working to ensure their continued satisfaction with the company's products or services, ultimately aiming to retain them as long-term customers.
 </li>
 <li>
 Oversees the appropriate quantities of food are prepared and served according to facility or site plan.
 </li>
 <li>
 Insures team is adequately trained and capable to perform job responsibilities in a safe and compliant manner.
 </li>
 <li>
 Responsible for maintaining accuracy of inventory in advance preparation of planned menu schedule.
 </li>
 <li>
 Insures ordering and all required reports are completed accurately and on time.
 </li>
 <li>
 Responsible for overseeing all preventive maintenance programs to protect the physical assets of the Program.
 </li>
 <li>
 Manages food service operation in compliance with internal policies and procedures as well as required local, state and federal laws and regulations.
 </li>
 <li>
 Ensures that food items are stored in a safe and hazard free manner.
 </li>
 <li>
 Plans for special events and functions thru participation in meetings with assigned customer facility operations staff.
 </li>
 <li>
 Maintain all serving schedules to ensure all food items are served per menu specifications in a safe and appropriate manner according to departmental guidelines.
 </li>
 <li>
 Maintain a sanitary environment following food service and Health Department codes and regulations.
 </li>
 <li>
 Maintain accurate on-site reports of daily and monthly financial, production, and activity.
 </li>
 <li>
 Responsible for any state or other inspection of food service operation.
 </li>
 <li>
 May participate in the contract negotiation and renewal process.
 </li>
 <li>
 May perform other duties as assigned.
 
 
 </li>
 </ul>
 What You'll Need
 
 
 <ul>
 <li>
 High School Diploma or Equivalent, and you must be at least 18 years of age.
 </li>
 <li>
 Two years of management or supervisory experience in a food service position.
 </li>
 <li>
 Three years of experience working in food service.
 </li>
 <li>
 ServSafe Certification.
 </li>
 <li>
 A valid driver&rsquo;s license is required.
 </li>
 <li>
 Must have experience with purchasing, inventory, ordering and receiving.
 </li>
 <li>
 Knowledge and experience managing and applying kitchen sanitation and safety standards and methods.
 </li>
 <li>
 Knowledge of basic accounting and mathematical abilities to complete necessary reports.
 </li>
 <li>
 Proficiency in all Microsoft Office applications and with food service management systems.
 </li>
 <li>
 Prior institutional food service or restaurant experience is preferred.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Trinity Services Group (TSG) offers comprehensive benefits to all regular-full time employees:
 
 
 <ul>
 <li>
 Medical w/prescription coverage
 </li>
 <li>
 Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 Basic Life and Basic Accidental Death and Dismemberment Insurance
 </li>
 <li>
 Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you
 
 
 </li>
 </ul>
 TSG also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:
 
 
 <ul>
 <li>
 Paid Time Off
 </li>
 <li>
 Company Match for the 401(k) Retirement Savings Plan
 </li>
 <li>
 DailyPay providing immediate access to earned wages
 
 
 </li>
 </ul>
 EEO Statement
 
 
 Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.
 
 
 We maintain a drug-free workplace.
 
 
 A copy of our Privacy Policy and CA Employee Privacy Notice can be found here:
 
 https://tkcholdings.com/privacy-policy-108
 
</div>

Food Service Manager in Training

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