service engineer

Radio Holland

<div>
 <p>
  <strong>
   Who are we?
  </strong>
 </p>
 <p>
  Radio Holland is the first choice for NavCom solutions in the maritime industry worldwide. We provide innovative solutions for all electronic functions on board by delivering, installing, and integrating advanced equipment. With a global network of branches and agents, we ensure fast and efficient service along major shipping routes. We strive for a high level of service and a long-term relationship with our customers and focus on innovative and sustainable technologies to improve efficiency and safety on ships. Always there. Everywhere.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   These are your tasks and responsibilities.
  </strong>
 </p>
 <p>
  As a Service Engineer, you will be a crucial part of our Deepsea Department, dedicated to maintaining the flawless operation of maritime communication and navigation systems. Your responsibilities will encompass executing service tasks aboard vessels, meticulously maintaining equipment, and unwaveringly upholding our standards of excellence, safety, and customer satisfaction.
 </p>
 <p>
  Your scope of your work is local, and your base will be situated in Alexandria (Egypt).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Execute service jobs efficiently as directed by the service coordinator/scheduler.
  </li>
  <li>
   Prepare comprehensive service reports according to Radio Holland standards.
  </li>
  <li>
   Update the service coordinator on VSO status after job completion.
  </li>
  <li>
   Ensure accurate documentation of services provided and materials used, and correct use of FSA before leaving the vessel.
  </li>
  <li>
   Adhere strictly to safety principles, policies, regulations, and standards.
  </li>
  <li>
   Stay up-to-date with technical bulletins, service/installation manuals, and technical information.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <strong>
   This characterizes you:
  </strong>
 </p>
 <ul>
  <li>
   Strong technical aptitude and troubleshooting skills.
  </li>
  <li>
   Excellent communication and interpersonal abilities.
  </li>
  <li>
   Ability to work both independently and within a team.
  </li>
  <li>
   Flexibility to travel and work in maritime environments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   This is what we ask of you:
  </strong>
 </p>
 <ul>
  <li>
   Bs in engineering (electronics &amp; communication).
  </li>
  <li>
   Fresh Graduate.
  </li>
  <li>
   Fluent in English.
  </li>
  <li>
   Excellent Computer skills.
  </li>
  <li>
   Finished or exempted from Military Service.
  </li>
  <li>
   Alexandria Resident is a must.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What can you expect of us?
  </strong>
 </p>
 <p>
  When you join our team as a Service Engineer in Alexandria, you can expect:
 </p>
 <ul>
  <li>
   Competitive salary and benefits package.
  </li>
  <li>
   Opportunities for professional development and advancement.
  </li>
  <li>
   Engaging and inclusive work environment.
  </li>
  <li>
   Chance to work with cutting-edge maritime technology.
  </li>
  <li>
   If you meet the qualifications and are looking for an exciting career opportunity, please send your CV to hr.amea@radioholland.com with the subject line
   <strong>
    "Service Engineer &ndash; Alexandria"
   </strong>
   .
  </li>
 </ul>
 <p>
 </p>
</div>


Service Engineer

KONE

<div><p>Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.
</p><p></p><p>KONE Middle East, Turkey &amp; Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE is seeking a dynamic and enthusiastic Service Engineer to join our Doha, Qatar office. This role involves planning, managing, and overseeing the contracted scope of work, with responsibility for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget.<br>
</p><p><br>
The successful candidate will be accountable for planning, managing, and controlling field service operations in their area in accordance with service contract requirements, company policies, and KONE processes.
</p><p></p><p>The Service Engineer will also be the first point of contact for all technical or operational issues raised by any customer. They will be accountable for the costs of the maintenance field operations (callouts, service repairs, planned maintenance), as well as for the revenues of callout and service repair sales.
</p><p></p><p>A <b>service mindset </b>is an outlook that focuses on creating customer trust, value, and loyalty, and hence, we are looking for somebody with a proven track record of being a go-getter and a strong leader, along with a customer-focused attitude.
</p><p></p><p><b>Responsibilities
</b></p><ul><li><p>Accountable for customer satisfaction through quality of service and precise communication, including equipment safety and performance
</p></li><li><p>Resolving customer service quality complaints and invoicing complaints related to maintenance operations
</p></li><li><p>Delivery of service according to the service contract requirements as per the KONE quality standards and the local regulations
</p></li><li><p>Control of the field operations costs, callouts, and service repair sales.
</p></li><li><p>Managing the third-party inspection visits and follow-up actions
</p></li><li><p>Validates the service contract and technical terms with sales
</p></li><li><p>Accountable for the planned maintenance scheduling, optimized routing, and performing site audits
</p></li><li><p>Investigating accidents and following company policy on evidence custody and internal reporting
</p></li><li><p>Accountable for the performance of assigned technicians and for their motivation and competence development
</p></li></ul><p></p><p><b>Requirements
</b></p><ul><li><p>Bachelor&rsquo;s degree in Electrical, Mechatronics, Electronics, or Industrial Engineering.
</p></li><li><p>Driven and energetic representative with strong analytical skills and the ability to learn quickly.
</p></li><li><p>Minimum 5 years of experience in elevator service operations is preferred.
</p></li><li><p>Fluent in English, with Arabic proficiency considered a plus.
</p></li><li><p>Self-motivated, goal-oriented, and well-organized individual with a strong focus on customer service.
</p></li><li><p>Strong aptitude for understanding and analyzing customer needs to provide customized solutions.
</p></li></ul><p></p><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
</i></p><p></p><p>Read more on <i>www.kone.com/careers</i></p></div>

Alfa Laval

<div><div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div><div>
About Us :</div><div></div><div>
In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.</div><div>
Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website <div>www.alfalaval.com</div></div><div><br>
About Framo AS<br>
FRAMO was founded in 1938. For over half a century, our world-leading pump technology has revolutionized marine cargo pumping. Framo has supplied cargo pumping systems to the majority of chemical and product tankers worldwide and are recognized as a standard in the marine industry. We are also driving greater short-term and long-term profitability in hundreds of oil and gas installations worldwide. Our strong customer focus, unique pumping concepts, high-quality engineering and dedicated service ensures overall performance in challenging pumping operations.<br>
<br>
Visit our website https://www.framo.com/ to learn more.<br>
<br>
Job description:<br>
As a Framo Field Service Engineer you will be responsible for performing Inspection and service work on FRAMO pumping system, any installations or vessels in operation. Both ad-hoc and planned service/maintenance, e.g. vessel Dry Dockings. In the beginning, we&rsquo;ll mainly focus on inspections of the FRAMO cargo pumping systems, Framo&rsquo;s scope of supply, documentation, reporting, condition-based maintenance, performance, automation, electric and hydraulic control system. And the quality of hydraulic oil. Our service is mainly carried out in Gulf region but not limited to.<br>
As a trained Framo Field service engineer, you&rsquo;ll be tasked with repairs, troubleshooting hydraulic, mechanical and electrical issues pump systems on site at customers. Assignments will typically vary from 1day to 2weeks.<br>
<br>
Role Overview<br>
A Field Service Engineer, require to be:<br>
<ul><li>Willing to travel, handle challenges and change.</li><li>Ensure compliance with health, safety, and company standards at any time.</li><li>Willing to learn, train, share, collaborate and evolve our team.</li><li>Execute high quality inspections, troubleshooting and service activities.</li><li>Uphold professional communication, reporting and technical preparation always.</li><li>Provide excellent customer experience.</li></ul>
Candidate Profile, Qualifications<br>
<ul><li>Mechanical or Electrical Engineer graduated with a diploma.</li><li>You have min 5year relevant Service Experience.</li><li>Certificate of Apprenticeship, either Mechanical, Electrical or both.</li><li>5 years of Maritime experience, certificate as a 3rd or 4th Engineer, experienced Pumpman on tanker vessel.</li><li>5year Experienced Mechanic, service on Diesel Engines.</li><li>5year Experienced Hydraulic Ship-crane or Offshore-crane experience of interest.</li><li>Knowledge and experience troubleshooting with PLC, HMI, Control System,</li></ul></div><div><br>
Physical &amp; Environmental Factors :</div><div>
Special physical, psychological and work life balance demands of the role</div><div>
Market is very dynamic and has strong demands from customer for faster solutions and deliveries. It requires the manager to be alert to the market conditions and closely coordinate with all stake holders.</div><div>
Travelling is essential, as the manager is responsible for covering a wide geographical region</div><div>
Maximum time needs to be spent at the customer&rsquo;s end.</div><div>
Should be able to withstand work pressures.</div><div></div><div>
Why should you apply:</div><ul><li><div>
We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.</div></li><li><div>
An exciting place to build a global network with different nationalities.</div></li><li><div>
Your work will have a true impact on Alfa Laval&rsquo;s future success; you will be learning new things every day.</div></li></ul><div><i><br>
&quot;We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.</i></div></div></div></div></div></div></div></div></div></div></div>

Atlas Copco Group

<p></p><div><div><p><b>Passionate people create exceptional things
</b></p><p>Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
</p><p>We&acute;re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
</p><p>Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
</p><p><b>Join us on our journey for a better tomorrow.
</b></p></div><div><p><b>Position: Service Engineer - Cairo
</b></p><p><b>Company: Atlas Copco
</b></p><p><b>Location: Cairo, Egypt
</b></p><p>Join Atlas Copco, a leading brand in the Compressor Technique industry, as a Service Engineer in our Cairo facility. This role is pivotal in delivering exceptional service and support to our customers, ensuring that their experience with our products meets the highest standards. Your contributions will not only enhance customer satisfaction but also play an essential role in upholding our reputation for quality and reliability.
</p><p><b>Your Role:
</b></p><p>As a Service Engineer, you will:
</p><ul><li>Perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance should be conducted in accordance with manufacturer&rsquo;s recommendations (with regards to schedule and scope).
</li><li>Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment.
</li><li>Document all work performed daily using company provided hardware and software. Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
</li><li>Provide basic tools to accomplish job along with normal maintenance of tools and equipment.
</li><li>Display the ability to absorb a higher level of learning including VSD&rsquo;s, refrigeration, industrial networks, remote monitoring, and air audits. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
</li><li>Must participate in a rotating on - call schedule and be able to work overtime on short notice.
</li><li>Serve as an ambassador for the company, promoting the Atlas Copco &ldquo;Way&rdquo;. Learn and share knowledge, experiences and training with teammates to increase one&rsquo;s own knowledge and knowledge of others.
</li><li>Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.
</li><li>Work as a team sharing knowledge with colleagues and participate in on the job training of self and others as skills allow.
</li><li>Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.
</li><li>Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
</li><li>Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done
</li><li><p>Ensure self dependency as a one man job
</p></li><li>Able to travel as you will have opportunity to explore industrial and remote areas in Egypt .
</li><li>Perform other duties as assigned.
</li></ul><p><b>To Succeed, You Will Need:
</b></p><p><b>Personality Requirements:
</b><br>
We are looking for an individual who is responsible, dynamic, organized, and consistently oriented towards customer satisfaction and team efficiency. You should possess problem-solving skills and a strong commitment to service excellence. A self-motivated and proactive character with a good spirit of teamwork will thrive in this role.
</p><p><b>Educational and Experience Requirements:
</b><br>
1. A degree in Mechanical, Electrical, or Electromechanical Engineering.
<br>
2. A minimum of 0 to 2 years of experience servicing air compressors is preferable.
<br>
3. Excellent knowledge of aftermarket products and business processes.
<br>
4. Familiarity with electric and electronic circuits.
<br>
5. Experience with gas refrigerant systems is an advantage.
<br>
6. Solid knowledge of mechanical and electrical controls.
<br>
7. Medium to high level of English proficiency (spoken and written).
<br>
8. Strong communication skills.
<br>
9. A dedicated hard worker who can perform well under pressure.
<br>
10. A customer-oriented mindset.
<br>
11. A team player with a willingness to learn and adapt.
</p><p><b>Valued Attributes:
</b><br>
Candidates with technical knowledge related to compressed air equipment and experience in after-sales services or direct customer interaction will be highly regarded. Empathy towards clients and colleagues, as well as the ability to coordinate and organize work teams, are essential qualities that will contribute to your success in this position.
</p><p><b>In Return, We Offer You:
</b></p><p>Your work will not just be about fulfilling job responsibilities; it will encompass fostering strong customer relationships, taking initiative to innovate, and supporting your team in achieving shared goals:
</p><ul><li>Processes established to seek out and act upon customer feedback, ensuring effective problem resolution and accountability for meeting customer needs.
</li><li>A focus on decision-making guided by knowledge of the business, while fostering a culture of embracing change and tackling challenging tasks collectively.
</li><li>A culture that encourages accountability, personal reflection, and development, as well as a commitment to sharing networks for mutual growth.
</li><li>Promotion of teamwork and collaboration, valuing diverse opinions and recognizing excellence through praise and motivation.
</li><li>Commitment to integrity, reliability, and sustainability, ensuring that all team members adhere to our core values.
</li></ul><p>At Atlas Copco, you will find a vibrant work environment where challenges are met with enthusiasm and support. We celebrate diversity and encourage candidates from all walks of life to apply. If you are ready to take on a rewarding role that promises personal and professional growth, we invite you to join our dedicated team in Cairo!</p></div></div>
<br><div><div><div><div><div><div><div><div><div>Company: Atlas Copco Group
</div></div><br>
</div></div></div></div><div><div><div><div><div><div>Functional area: </div><div>Service
</div></div><br>
<div><div>Location: </div><div>Egypt
</div></div><br>
<div><div>City: </div><div>Cairo
</div></div><br>
<div><div>On-site/remote: </div><div>On-Site
</div></div><br>
<div><div>Brand: </div><div>Atlas Copco
</div></div><br>
<div><div>Company Name: </div><div>Atlas Copco Equipment Egypt S.A.E.
</div></div><br>
<div><div>Date of Posting: </div><div>February 23, 2026
</div></div><br>
<div><div>Last day to apply: </div><div>March 23, 2026
</div></div><br>
</div></div></div></div><div>Apply for this position</div></div></div></div>

Fives Services Gulf W.L.L

<div><p><b>Fives Services Gulf is actively seeking a </b><b>Service Engineer</b><b> </b><b>to join our team in Saudi Arabia.</b></p><p><b><br>
</b></p><p>At Fives, we are all driven by a common calling, to prove that <b>industry can do it</b>!</p><p>
We work together daily to make industry an answer to all of the major technological, environmental, social and economic challenges of our time.</p><p><b>
How do we do that?
</b></p><p>For <b>over 200 years</b>, we&rsquo;ve invented and designed solutions and technologies that substantially and sustainably improve everyone&rsquo;s daily life.</p><p>
Fives Services Gulf is the Fives service Centre for the Middle East, with a team of 160 people based in Bahrain, UAE and Saudi Arabia, Fives Services Gulf provides local customer service, project execution support and local parts sourcing, in addition to carrying out refit and modernization projects, audits and technical assistance on customer sites. A team is also dedicated to the maintenance of equipment in operation at our customers' plants.</p><p>
We are committed, fulfilled and give meaning to our mission, which is to work together to develop new solutions for the industry of tomorrow: an industry that respects the environment and helps to make the world a better place.</p><p></p><p><b><br>
JOB CONTENT</b></p><p><b>
It is with you, that industry can do it!</b></p><p><b>
ROLE TYPE</b></p><p>
Full‑time | On-site/Hybrid | To spend 2-3 weeks per month at MAADEN Ras Alkhair Smelter + 1 -2 weeks at FSG office. (On‑call availability required, including weekends for urgent issues).</p><p><b>
JOB PURPOSE
</b></p><p>The Service Engineer is the primary technical and commercial point of contact for an assigned portfolio of client (Maaden). To be responsible of owning post sales customer care, deliver responsive technical support, conduct site audits, develop and present technical proposals (including CAD based illustrations), and proactively drive orders for spare parts and service projects. He should keep the Salesforce fully updated and use it as your daily operating system for account health, opportunity management, and reporting. The success will be measured by customer satisfaction, responsiveness, revenue from spares/services, and the quality/accuracy of your documentation and reporting.</p><p><b>
KEY ACCOUNTABILITIES &amp; RESPONSIBILITIES:</b></p><ul><li><b>
Customer Account Management &amp; Satisfaction</b></li></ul><ul><li>
Serve as the single point of contact for assigned account (Maaden) across technical support, service coordination, and commercial follow‑up.</li><li>
Maintain regular account health checks and continuous improvement plans.</li><li>
Own escalations end‑to‑end; coordinate with BO and FSG engineering, execution, and supply chain to secure swift resolution.</li></ul><p></p><ul><li><b><br>
Technical Support &amp; Weekend/Urgent Response</b></li></ul><ul><li>
Respond to client urgent calls, including weekends and after hours, per the on‑call schedule.</li><li>
Perform remote troubleshooting and on‑site visits as necessary, document root cause analysis and corrective actions.</li><li>
Ensure adherence to SLAs/response times and communicate status updates clearly to stakeholders.</li></ul><p></p><ul><li><b><br>
Service Audits, Inspections &amp; Compliance</b></li></ul><ul><li>
Conduct site audits (e.g., condition assessments, maintenance evaluations, safety inspections) and prepare detailed audit reports including photos, findings, and prioritized recommendations.</li><li>
Track closure of all audit-related actions and verify the effectiveness of implemented improvements.</li></ul><div></div><ul><li><b><br>
Spares &amp; Services Revenue Generation</b></li></ul><ul><li>
Identify, scope, and estimate spare parts, consumables, overhauls, and service projects arising from audits, inspections, or customer requests.</li><li>
Coordinate with the spare parts team and the BDM &ndash; Services to ensure accurate BOMs, lead times, and pricing.</li><li>
Proactively build and maintain a pipeline of service opportunities; follow up regularly to convert proposals into confirmed orders.</li></ul><div></div><ul><li><b><br>
Proposal Development &amp; CAD Demonstrations</b></li></ul><ul><li>
Prepare clear and accurate technical proposals covering scope, methodology, deliverables, assumptions, exclusions, timelines, and commercial terms (as per policy).</li><li>
Read and interpret technical drawings and documents (e.g., P&amp;IDs, GA drawings, datasheets, O&amp;M manuals, specifications).</li><li>
Use CAD tools (e.g., AutoCAD, SolidWorks, or equivalent) to produce or modify layouts, diagrams, or exploded views to illustrate solutions and installation concepts.</li></ul><p></p><ul><li><b><br>
Salesforce Ownership &amp; Reporting</b></li></ul><ul><li>
Maintain full accuracy of Salesforce entries including contacts, activities, cases/tickets, opportunities, quotes, and account plans.</li><li>
Log significant customer interactions within 24 hours; update opportunity stages, probabilities, and close dates promptly.</li><li>
Generate weekly account summaries, open action trackers, quote status updates, and forecast reports for management.</li></ul><p></p><ul><li><b><br>
Competitor &amp; Market Intelligence</b></li></ul><ul><li>
Monitor and report client updates, project developments, and competitor activities (pricing, service offerings, product changes, service levels).</li><li>
Provide monthly intelligence updates to support pricing strategies, service enhancements, and account planning.</li></ul><p></p><ul><li><b><br>
HSE &amp; Quality</b></li></ul><ul><li>
Follow all FSG and Ma&rsquo;aden HSE and quality procedures during site visits and service activities.</li><li>
Promote best practices and ensure safe working conditions throughout all on-site tasks.</li></ul><div></div><p><b><br>
MINIMUM QUALIFICATIONS &amp; EXPERIENCE</b>:</p><ul><li>
Bachelor&rsquo;s degree in Engineering (Preferred Mechanical, Process control &amp; Instrumentation, or Mechatronics). Equivalent technical diploma + strong field experience also considered.</li><li>
3-7+ years in customer-facing technical roles (service engineering, technical support, aftersales, or field engineering).</li><li>
Demonstrated experience with:<br>
<ul><li>Troubleshooting and technical case handling (remote and on-site).</li><li>Preparing technical proposals/quotes and scoping service projects.</li><li>Spare parts identification, BOM interpretation, and lifecycle/reliability concepts.</li><li>Reading and reviewing technical documents/drawings (P&amp;IDs, wiring diagrams, datasheets).</li></ul></li></ul><p></p><p><b><br>
PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPs:</b></p><p><b>
Professional Knowledge:</b></p><ul><li><b>
Technical</b><br>
<ul><li>Proficiency with at least one CAD platform (AutoCAD, SolidWorks, or equivalent).</li><li>Competent with MS Office (especially Excel for costing and Word/PowerPoint for proposals).</li><li>Familiarity with maintenance strategies (preventive, predictive), root cause analysis, and reliability basics.</li><li>Comfortable interpreting OEM manuals, standards, and technical specifications.</li></ul></li><li><b>
Commercial &amp; Customer</b><br>
<ul><li>Strong customer empathy, active listening, and ability to translate problems into clear technical scopes and solutions.</li><li>Structured proposal writing and clear visualization of solutions using CAD snippets, sketches, or diagrams.</li><li>Negotiation and follow-up discipline to convert quotes to orders.</li></ul></li><li><b>
Process &amp; Systems</b><br>
<ul><li>Clear, concise reporting (weekly summaries, audit reports, action trackers).</li><li>Time management under pressure; ability to juggle multiple tickets/projects.</li></ul></li></ul><p><b>
Certifications (preferred but not mandatory):</b></p><ul><li>
Project Management certification or equivalent for service project coordination.</li><li>
Sales or Business Development certifications in industrial/technical sectors.</li></ul><p><b>
Professional Memberships (an advantage):</b></p><ul><li>
Membership in recognized engineering societies such as ASME, IMechE, or SPE.</li><li>
Affiliation with aluminium industry networks such as ICSOBA or TMS.</li><li>
Registration as a Chartered/Professional Engineer (or equivalent) where applicable.</li></ul><p></p><p><b><br>
SPECIAL REQUIREMENTS:
</b></p><ul><li>Willingness and ability to travel frequently across GCC for site inspections, customer meetings, and technical/commercial discussions.</li><li>
Flexibility to work in industrial environments while adhering to HSEQ standards.</li><li>
Strong customer orientation with the ability to build trust and credibility in a multicultural environment.</li><li>
Capacity to work under pressure with tight deadlines for proposals, negotiations, and project support.</li><li>
High level of technical writing and presentation skills to communicate complex services solutions to both technical and non-technical stakeholders.</li><li>
Commitment to maintaining confidentiality of customer data and compliance with company ethics and policies.</li></ul><p></p><p><b><br>
Why come to Fives?</b></p><p>
By becoming part of Fives, you will join an international group offering access to a wide range of growth and mobility opportunities. We provide an environment where you can learn, grow, and develop both professionally and personally.</p><p><b>
Industry can do it with you!</b></p><p><b>
Key Benefits:</b></p><ul><li>
Competitive compensation package</li><li>
Health and life insurance</li><li>
Learning and development opportunities</li><li>
Gym reimbursement support</li><li>
Work-life balance
</li><li>Social events and team activities</li></ul></div>

Grundfos Pumps

<div><div><b>What is the job about?</b></div><div><br>
</div><div>The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer.<br>
He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner</div><div><b><br>
</b></div><div><b>Main responsibilities:</b></div><div><br>
</div><ul><li>Makes a risk assessment for every task.</li><li>Reports matters related to Safety, Health and Environment.</li><li>Disassembles, inspects, trouble-shoots, repair and replace parts, reassemble pumps, pump systems and accessories in a field service.</li><li>Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems.</li><li>Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required.</li><li>Prepares clear and complete service reports and ensures that these are submitted on time (warranty claims, working hours FAS etc;)</li><li>Registers the identified product quality issues in the systems.</li><li>Assists in project execution &ndash; installation support, commissioning etc..</li><li>Executes the agreed maintenance services and SLA for service agreements;</li><li>Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs, operations etc.. Including identified leads.</li><li>Prepares inputs for quoting out-of-warranty repairs.</li><li>Collects installed base information.</li><li>Continues learning and development to build up hands-on service capability.</li><li>Masters the use of service tools and equipment.</li><li>Reports matters related to Safety, Health and Environment.</li><li>Lives in Grundfos&rsquo;s core values, takes responsibility for own actions and takes care of colleagues, partners and customers.</li></ul><br>
<div></div><div><b>Your Background:</b></div><div><br>
</div><ul><li>Technical education knowledge of electrical/mechanical engineering</li><li>
2 years of work experience in the industry or comparable environment</li><li>
Experience with pump technology</li><li>
SAP experience preferred</li><li>
Ability to participate in work with processes or projects within the service environment</li></ul><div>
Do you want to learn more?
</div><div>This position is based in Saudi Arabia. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.</div><div></div><div><br>
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or YouTube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people.</div><div></div><div><br>
We look forward to hearing from you.</div></div><p></p>

Manufacturing Commercial Vehicles

<div><p><b>Company:</b> MCV INDUSTRY ( egypt)- </p><p><b>Job Purpose:</b></p><p></p><p>Responsible for overseeing the maintenance in the Aftersales workshop, managing technician assignments, and ensuring that all vehicles are diagnosed accurately and repaired to the highest standards The Service Engineer will play a key role in maintaining customer satisfaction by delivering timely and high-quality service</p><p></p><p><b>Job Duties and Responsibilities:</b></p><p></p><ul><li>Oversee and optimize the maintenance operations within the Aftersales workshop</li><li>Use diagnostic tools and equipment to analyze vehicle performance and determine necessary repairs</li><li>Prepare technical reports documenting vehicle faults, root causes, measures, and diagnosis methods and processes</li><li>Contact the customer in case of additional information on the malfunction</li><li>Assign tasks and work schedules to technicians based on the complexity of the job and their expertise</li><li>Provide guidance and support to technicians in solving complex repair issues</li><li>Monitor and follow up on the progress of ongoing repairs and ensure efficient workflow within the workshop</li><li>Escalate complex technical problems to the technical support department for further investigation and resolution</li><li>Ensure the timely availability of all necessary replacement parts in the inventory</li><li>Handle the training and development of technicians in the department</li><li>Coordinate with the warranty department to ensure the prompt completion of warranty and goodwill work</li><li>Conduct thorough concluding function and quality checks to validate the sustainability of all repairs</li><li>Fulfill additional tasks as per job needs</li></ul><p> </p><p><b>Main KPI Key Performance indicators: </b></p><ul><li>Core Competencies<ul><li>Financial Management</li><li>Customer Excellence</li><li>Process Management</li><li>Growth &amp; Development</li></ul></li><li>Functional Competencies<ul><li>Job Knowledge</li><li>Monitoring, Reporting and Trend Thinking</li><li>Technology and Cyber Security</li></ul></li><li>Leadership Competencies<ul><li>Accountability &amp; Focusing on Business Results</li><li>Emotional Intelligence</li><li>Integrity &amp; Professional Behavior</li></ul></li></ul><p></p><p><b>Job Skills and Abilities:</b></p><p></p><ul><li>Very strong interpersonal and communication skills</li><li>Mature, reliable, and self-motivated</li><li>Very good command of English language</li><li>Excellent computer skills</li><li>Excellent analytical thinking</li><li>Excellent negotiation skills</li><li>Organized, dynamic, flexible, trustful and customer oriented</li></ul><p></p><p><b>Qualifications:</b></p><p></p><ul><li>Bachelor's degree in Mechanical Engineering is a must; Automotive major is preferred</li><li>0 &ndash; 3 years of experience</li></ul></div><p></p>

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