sales manager Jobs in Dubai United Arab Emirates

sales manager

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project manager

operations manager Jobs in Dubai United Arab Emirates

operations manager

commercial manager Jobs in Dubai United Arab Emirates

commercial manager

production manager Jobs in Dubai United Arab Emirates

production manager

service manager

Gargash Group

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   JOB OVERVIEW:
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  The Service manager is responsible for planning, controlling and increasing efficiency of Service department to achieve revenue targets and ensure high level of customer satisfaction by managing all aspects of vehicle maintenance and repair services. This job is responsible for supervising a team of skilled technicians and service advisors, ensuring efficient operations, and maintaining high-quality service standards
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   KEY DUTIES AND RESPONSIBILITIES:
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   Manage and support a team of workshop supervisors, service advisors, technicians, and support staff.
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   Provide guidance and performance evaluations to enhance the team's productivity and efficiency.
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   Foster a positive work environment that encourages teamwork, motivation, and continuous improvement.
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   Ensure excellent customer service experience by addressing and resolving customer concerns promptly and professionally.
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   Oversee the scheduling of service appointments and communicate with customers about service status and recommendations.
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   Monitor customer feedback and take necessary actions to improve service quality and customer satisfaction.
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   Plan and organise daily service operations to maximise efficiency and minimise turnaround time.
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   Manage work orders, service requests, and parts inventory to maintain smooth service workflow.
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   Collaborate with the parts department to ensure timely availability of required parts and accessories.
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   Monitor and ensure the quality of work performed by the service team meets or exceeds dealership and manufacturer standards.
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   Implement and enforce safety procedures to maintain a safe working environment. &bull; Set and achieve service department goals in alignment with dealership objectives.
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   Analyse service department performance metrics, identify areas for improvement, and implement action plans accordingly.
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   Monitor and control expenses while maximising revenue and profitability.
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   Ensure compliance with all safety, environmental, and legal regulations related to service operations.
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   Stay updated with industry trends, technical advancements, and best practices.
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   Uphold company values throughout business practices and utilise sound judgment in decision making.
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   Any other additional duties as may be required by management based on needs of the business.
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   POSITION REQUIREMENTS WORK EXPERIENCE
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   A minimum of 5-7 years working experience in a similar role with at least 4 years of experience managing a team.
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   Proven experience as a Service Manager in an automotive dealership.
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   EDUCATIONAL QUALIFICATION
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   Academic/Professional Training.
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   Vocational School or above.
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   SKILLS/BEHAVIOUR ATTRIBUTES:
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   Strong leadership skills with the ability to motivate and manage a diverse team.
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   Excellent communication and customer service skills.
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   Thorough understanding of automotive systems and repair processes.
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   Knowledge of dealership management systems and software.
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   Ability to multitask and prioritize in a fast-paced environment.
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   Problem-solving and decision-making capabilities.
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   Familiarity with automotive industry regulations and compliance standards
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Service Manager

AMIT International Group FZE

<ul><li>Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.</li><li>Hire, manage and develop resources for projects.</li><li>Ensure that the service quality and service turnaround times are above expectations of the client.</li><li>Identify areas of improvement to raise the existing Service turnaround time.</li><li>Create and maintain service reports on ERPs to safeguard client job history.</li><li>Monitor all process information entered in ERP, POS processed, and petty cash used.</li><li>Manage all inventories requested are available before time (international / local) so that there are no delays in completion of project.</li><li>Develop, implement, and review operational policies and procedures.</li><li>Participate in internal audits.</li><li>Checking all equipment’s, spares & documentation ahead of a job to make sure it is ready.</li><li>Conducting quality assurance and safety checks on all equipment.</li><li>Resolve daily operational challenges through consistent monitoring to ensure compliance with safety and security regulations and standard operating procedures.</li><li>Function as subject matter expert and recommend technical solutions for issues raised by Service Engineers / Clients.Service Manager</li></ul>

<br><div><div><div><div><div><div> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.</li> <li>Hire, manage and develop resources for projects.</li> <li>Ensure that the service quality and service turnaround times are above expectations of the client.</li> <li>Identify areas of improvement to raise the existing Service turnaround time.</li> <li>Create and maintain service reports on ERPs to safeguard client job history.</li> <li>Monitor all process information entered in ERP, POS processed, and petty cash used.</li> <li>Manage all inventories requested are available before time (international / local) so that there are no delays in completion of project.</li> <li>Develop, implement, and review operational policies and procedures.</li> <li>Participate in internal audits.</li> <li>Checking all equipment s, spares &amp; documentation ahead of a job to make sure it is ready.</li> <li>Conducting quality assurance and safety checks on all equipment.</li> <li>Resolve daily operational challenges through consistent monitoring to ensure compliance with safety and security regulations and standard operating procedures.</li> <li>Function as subject matter expert and recommend technical solutions for issues raised by Service Engineers / Clients.</li> </ul> <p> <strong>Desired Candidate Profile:</strong> </p> <ul> <li>Bachelor s degree / Diploma in Electrical Engineering, Electronics / Automation, and instrumentation.</li> <li>Should have a minimum of 8 years &amp; above experience in service &amp; installations of marine products related to NAVCOM/LSA/FFA /Automation/Diving.</li> <li>Excellent academics and technical knowledge and ability to apply learned knowledge.</li> <li>Strong computer proficiency in MS Office applications /Project manager.</li> <li>Should have strong leadership &amp; decision-making skills.</li> <li>Strong analytical skills.</li> </ul> </div>
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Alba Corp

<p> <strong>Key Responsibilities</strong> </p> <ul> <li> <p>Oversee all aftersales operations, including service bookings, warranty claims, and complaint resolution.</p> </li> <li> <p>Act as the escalation point for customer complaints, ensuring fair, fast, and professional handling.</p> </li> <li> <p>Maintain strong relationships with customers to build loyalty and repeat business.</p> </li> </ul> <p> <strong>Workshop &amp; Service Management</strong> </p> <ul> <li> <p>Manage day-to-day service operations, from routine maintenance to major repairs.</p> </li> <li> <p>Coordinate with mechanics, inspectors, and service advisors to ensure timely and high-quality work.</p> </li> <li> <p>Monitor turnaround times and ensure efficient scheduling of service bays.</p> </li> <li> <p>Ensure parts availability and liaise with suppliers when required.</p> </li> </ul> <p> <strong>Team Leadership &amp; Processes</strong> </p> <ul> <li> <p>Lead, train, and mentor the service and aftercare team to maintain high standards.</p> </li> <li> <p>Set and implement service policies, SOPs, and complaint-handling procedures.</p> </li> <li> <p>Drive improvements in customer satisfaction and operational performance.</p> </li> </ul> <p> <strong>Performance &amp; Reporting</strong> </p> <ul> <li> <p>Track KPIs such as service turnaround times, complaint resolution rates, and customer satisfaction scores.</p> </li> <li> <p>Prepare reports on service performance, recurring issues, and improvement strategies.</p> </li> <li> <p>Recommend and implement initiatives to enhance the aftersales experience.</p> </li> </ul>

Nord Anglia Education

<p><b>We seek an individual to join as an Application Service Manager , where your focus will be:</b></p>
<ul>
<li>Supporting the service management of enterprise applications and ensuring service SLAs are met.</li>
<li>Driving data quality improvement, accuracy, and integration across regional systems.</li>
<li>Assisting schools in the selection of non-educational solutions such as door access, CCTV, and point-of-sale systems, ensuring they meet cybersecurity and infrastructure standards.</li>
<li>Coordinating integrations for newly acquired schools, managing timelines, dependencies, and budgets.</li>
<li>Collaborating with global and regional teams to enhance standardisation and efficiency in service delivery.</li>
</ul>

Application Service Manager

Confidential Company

<br/><p>Profit Center responsibility for ES Maintenance and Cost Center responsibility for ES Projects and Logistic/Warehouse including functional responsibility for all team members. Plans, develops, and improves the performance of all operational activities. Ensures the highest quality standards in the execution of the work process. Provides leadership to enhance the performance of individual team members and the teams itself by leading by example, guiding and training team members towards the achievement of maximum efficiency to enhance profitability whilst not compromising quality. Strengthens the client relationship to make sure that existing maintenance contracts will be extended at expiry and FMC will be converted into AMC at expiry of FMC period. Contributes to new business by supporting the Director in the acquisition of new clients. Provides all support activities to other departments.</p><br/><p><strong>KEY RESULTS AREAS (RESPONSIBILITIES):</strong></p><br/><ul><li> Ensures all purchase orders/contracts are assigned to respective ES and are recorded/listed in the system and provides full assistance in procurement, logistics, documentation and other operational support as per the contractual agreement with client.</li><li> Ensures that the correct information on each project/maintenance site is provided in a timely manner, plans and communicates with the internal/external stakeholders at all stages of the process.</li><li> Ensures that all works are completed to client satisfaction by monitoring daily works of each team.</li><li> Handles client complaints to total satisfaction.</li><li> Initiates/Assists in the development and implementation of business strategy, budgeting and business forecasts, proposals and presentations as needed by Maintenance or Projects.</li><li> Monitors and steers Profit Center/cost Center and Provides recommendations for the improvement of performance, profits and quality.</li><li> Attend regular meetings with customers.</li><li> Responsible for the evaluation of the performance of all ES Maintenance, ES Projects and Logistic/Warehouse team members.</li><li> Conducts interviews, tests, and suggests new hires to Director based on criteria agreed upon by the management bearing in mind a balanced mix of nationalities.</li><li> Provides timely and unprompted feedback to management regarding team performance, Profit Center updates and variances and submits regular reports on weekly/monthly basis.</li><li> Maintains accurate records of pricings, proposals, and activity reports (Work Schedules/Cases).</li><li>Adheres to all company policies, procedures and business ethics codes and ensure that they are communicated to the teams and implemented and monitored.</li><li>Ensures that all teams meet or exceed performance and quality standards for project/maintenance delivery.</li><li> Sets examples in areas of personal character, commitment, organizational and commercial skills, and work habits.</li></ul><br/>

Zecruiters Jobconnect

<p>Job description</p><p>Manage end-to-end client servicing processes including onboarding, account maintenance, documentation, and client queries.</p><p>Role: BFSI, Investments &amp; Trading - Other</p><p>Industry Type: Financial Services</p><p>Department: BFSI, Investments &amp; Trading</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: BFSI, Investments &amp; Trading - Other</p><p>Education</p><p>UG: Any Graduate</p>

Client Service Manager

Explore 7388+ Service manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

7388 service manager jobs IN Dubai United Arab Emirates

Service Manager

Service Manager

Service Manager

Service Manager

Application Service Manager

Service Manager

Client Service Manager