service manager

DEUTZ

<div><div>Service Manager</div><div><div> 
 Location: 255 Rock Hill SC</div><div><div>
 Working hours: 40</div> 
DEUTZ is one of the world&rsquo;s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. 
Job Summary
The Service Manager will assist and repair the shop and the field. This role will also perform testing and modifications of new and used engines. The Service Manager will manage Field Technician&rsquo;s job performance using KPIs, service software, customer feedback, and training. The Service Manager will be expected to deliver high-quality customer service and represent the DEUTZ brand professionally. The ideal candidate must have a consistent willingness to increase their personal knowledge about our business, our products, our markets, and the customers we serve. Additionally, the ideal candidate must be a self-motivated individual with a results-driven attitude and a strong willingness to provide leadership by fostering a safe working environment while ensuring operational efficiencies are all met.
Essential Duties and Responsibilities
The Service Manager will be responsible for, but not limited to, the following duties:
<ul><li>Manage shop and field technicians; schedule, quote, and invoice all service jobs in a timely manner</li><li>
Oversee all Workshop and Field activities, including all required documentation per job</li><li>
Procurement of parts and materials needed for Workshop and Field activities.</li><li>
Work directly with sales and project management team members on value-add products and modifications to new engine packages.</li><li>
Perform inspection and failure analysis of damaged engines and communicate required repairs with customers.</li><li>
Repair engines damaged by shipping and handling.</li><li>
Perform dynamometer testing of engines, as required.</li><li>
Perform engine modifications by removing and adding external engine components, as required.</li><li>
Supervise assembly and testing of value-added engine packages.</li><li>
Work directly with Material Coordinator and Material Planner on requirements for assembly projects.
</li><li>Assist with the development and continuous improvement of line layout, equipment needs, and assembly processes for value add and shop repairs.</li><li>
Maintain specialty tooling workshop and field requirements per DEUTZ AG expectations.</li><li>
Position will require the ability to perform in a fast-paced environment, meet deadlines, and work well under pressure</li><li>
Report field activities and gather/refine ideas on how to improve DEUTZ products and policies.</li><li>
Assist in engine application/installation inspection.</li><li>
Train and assist in technical training of personnel at Distributors, Dealers, OEMs, Rental companies, and End Users.</li><li>
Handle all administrative issues business-likely, including call reports, itineraries, expense reports, budgets, forecasts, and other requests for action or information.</li><li>
Other duties may be assigned as required.</li></ul> 
Supervisory Responsibility<ul><li>
The Service Manager will have direct reports</li></ul> 
Travel Requirements<ul><li>
Anticipated domestic and international travel is approximately 10-25% depending on business needs.</li></ul> 
Minimum Requirements<ul><li>
High School Diploma
</li><li>5 Years management experience
</li><li>Minimum of 5 years&rsquo; experience in diesel industry
</li><li>Strong ability to carry out tasks and job descriptions with a maximum degree of quality and no supervision.</li><li>
Proficient with 12- and 24-volt electrical systems.</li><li>
Strong understanding of Diesel engine fuel system</li><li>
Must be well-versed in troubleshooting engine problems.</li><li>
Ability to understand and follow detailed assembly procedures.</li><li>
Understanding torque values and special procedures during engine assembly.</li><li>
Ability to operate a forklift and overhead crane.</li><li>
Ability to work with hand and power tools.</li><li>
Ability to manage more than one territory and handle multiple tasks efficiently</li></ul>
Preferred Requirements<ul><li>
Successful completion of all DEUTZ Training Classes</li><li>
Computer knowledge in (MS Office, Word, Excel) SAP, and Field Aware is a plus</li></ul>
Physical Requirements:<ul><li>
Manufacturing assembly and warehouse environments. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C.
</li><li>If an employee is in the office area, the noise level in the work environment is usually quiet to moderate.</li></ul><div></div><div> 
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.</div><div><div> 
EEO Statement 
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.</div></div></div></div></div>

Service Manager

TASC Outsourcing

<div>
 
 
 Service Manager
 
 
 
 
 
 
 On behalf of our client, we are looking to hire Service Managers for a leading automotive group in Saudi Arabia.
 
 
 
 
 
 About the Role
 
 
 The Service Manager will be responsible for leading aftersales service operations while ensuring a premium customer experience aligned with global automotive standards. The role focuses on workshop efficiency, operational performance, customer satisfaction, and service profitability.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Manage end-to-end service operations and ensure a smooth customer journey.
 
 
 &bull; Implement OEM aftersales standards, policies, and operating procedures.
 
 
 &bull; Maintain high service quality and a premium customer experience.
 
 
 &bull; Monitor workshop capacity, productivity, and repair turnaround time.
 
 
 &bull; Track operational KPIs and improve service performance.
 
 
 &bull; Drive customer satisfaction, service retention, and loyalty programs.
 
 
 &bull; Manage customer escalations and ensure proactive communication.
 
 
 &bull; Achieve service revenue and labor sales targets.
 
 
 &bull; Improve technician productivity and First-Time Fix Rate.
 
 
 &bull; Monitor repair quality and minimize repeat repairs.
 
 
 &bull; Ensure compliance with warranty policies and accurate warranty claims.
 
 
 &bull; Maintain service documentation and support OEM audits when required.
 
 
 &bull; Lead service advisors, workshop controllers, and technical teams.
 
 
 &bull; Develop team capability through training and performance coaching.
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree in Automotive Engineering, Mechanical Engineering, or a related technical field.
 
 
 &bull; Must hold a technical engineering qualification.
 
 
 &bull; Must be registered with the Saudi Council of Engineers.
 
 
 &bull; 8&ndash;12 years of experience in automotive aftersales or service operations.
 
 
 &bull; Minimum 4&ndash;6 years in a dealership service leadership role.
 
 
 &bull; Experience with premium or technology-focused automotive brands is preferred.
 
 
 &bull; Strong operational management, workshop leadership, and financial awareness.
 
 
 &bull; Excellent customer management and problem-solving skills.
 
 
 &bull; Professional English communication skills are required.
 
 
 
</div>

Allied Universal

<div>Service Manager<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Allied Universal&reg; is hiring a Service Manager. As a Service Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal? 
Security Service Manager 
Must have 3+ Years' Combined Law Enforcement/Military/Security Experience OR a College Degree to be considered. 
Must be 21+ Years of Age with a Valid Drivers License and a clean driving record to be qualify. 
Compensation &amp; Benefits: 
Salary is $55,000 annually. 
RESPONSIBILITIES: 
Caring Leadership, Client Engagement, and Operational Oversight:
<ul><li>Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime</li>
<li>Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams</li>
<li>Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property</li>
<li>Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability</li></ul>
Safety and Compliance:
<ul><li>Respond to escalated issues professionally, coordinating with clients and internal teams</li>
<li>Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies</li></ul>
QUALIFICATIONS (MUST HAVE):
<ul><li>Must possess one of the following:</li><li><ul><li>
Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li></ul></li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment</li>
<li>Valid driver's license if driving a company vehicle, or personal vehicle while conducting business</li>
<li>Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.</li>
<li>Experience in leading development, and retaining a diverse team while building positive client relationships</li>
<li>Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination</li>
<li>Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence</li>
<li>Excellent oral and written communication skills</li>
<li>Knowledge of safety protocols and delivery service</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>Professional, articulate and able to use good independent judgment and discretion</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Law enforcement, military and/or contract or proprietary security services, or facility management experience</li>
<li>American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification</li>
<li>Previous payroll, billing and scheduling experience</li>
<li>Aptitude with security systems; CCTV, Access Control, and badge administration</li>
<li>Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader">
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1572508</div>

<div>Service Manager<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Allied Universal&reg; is hiring a Service Manager. As a Service Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal? 
Security Service Manager 
Must have 3+ Years' Combined Law Enforcement/Military/Security Experience OR a College Degree to be considered. 
Must be 21+ Years of Age with a Valid Drivers License and a clean driving record to be qualify. 
Compensation &amp; Benefits: 
Salary is $55,000 annually. 
RESPONSIBILITIES: 
Caring Leadership, Client Engagement, and Operational Oversight:
<ul><li>Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime</li>
<li>Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams</li>
<li>Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property</li>
<li>Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability</li></ul>
Safety and Compliance:
<ul><li>Respond to escalated issues professionally, coordinating with clients and internal teams</li>
<li>Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies</li></ul>
QUALIFICATIONS (MUST HAVE):
<ul><li>Must possess one of the following:</li><li><ul><li>
Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li></ul></li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment</li>
<li>Valid driver's license if driving a company vehicle, or personal vehicle while conducting business</li>
<li>Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.</li>
<li>Experience in leading development, and retaining a diverse team while building positive client relationships</li>
<li>Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination</li>
<li>Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence</li>
<li>Excellent oral and written communication skills</li>
<li>Knowledge of safety protocols and delivery service</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>Professional, articulate and able to use good independent judgment and discretion</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Law enforcement, military and/or contract or proprietary security services, or facility management experience</li>
<li>American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification</li>
<li>Previous payroll, billing and scheduling experience</li>
<li>Aptitude with security systems; CCTV, Access Control, and badge administration</li>
<li>Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader">
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1572520</div>

Digital HR Consultancy

Job SummaryWe are seeking an experienced and results-driven Service Manager to lead and oversee service operations in Jeddah. The ideal candidate will be responsible for ensuring high-quality service delivery, managing technical teams, improving customer satisfaction, and driving operational efficiency.Key Responsibilities<ul><li>Manage day-to-day service operations, including maintenance, repairs, and customer support</li><li>Lead, train, and supervise service technicians and support staff</li><li>Ensure timely resolution of service requests and technical issues</li><li>Develop and implement service strategies to improve performance and efficiency</li><li>Monitor KPIs such as response time, resolution time, and customer satisfaction</li><li>Maintain strong relationships with clients and handle escalations professionally</li><li>Coordinate with sales and operations teams to align service delivery with business goals</li><li>Ensure compliance with company policies, safety standards, and local regulations</li><li>Manage service budgets, costs, and inventory of spare parts</li><li>Prepare reports on service performance and continuous improvement initiatives</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Engineering, Business Administration, or related field</li><li>5&ndash;8 years of experience in service management or after-sales support</li><li>Strong leadership and team management skills</li><li>Excellent problem-solving and decision-making abilities</li><li>Experience with CRM systems and service management tools</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Knowledge of local market and service standards in Saudi Arabia</li></ul>Preferred Qualifications<ul><li>Experience in industrial equipment, automation, logistics, or technical service industries</li><li>Familiarity with SLA management and KPI tracking</li><li>Customer-centric mindset with a focus on service excellence</li></ul>Key Skills<ul><li>Leadership &amp; Team Management</li><li>Customer Relationship Management</li><li>Technical Troubleshooting</li><li>Operations Management</li><li>Performance Monitoring &amp; Reporting</li><li>Time &amp; Resource Management</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Your Age?</li><li>Your Current Location?</li><li>Your Current Salary?</li><li>Your Expected Salary?</li></ul>Experience:<ul><li>relevant: 4 years (Preferred)</li></ul>Work Location: In person

Watson Electrical

<div><h1 class="jobSectionHeader">Service Manager</h1>

Service Managers are responsible to the Division Manager, or person designated by the Division Manager, for the functions assigned to them being performed in accordance with company policies and procedures. It is their responsibility to assist in achieving the division&rsquo;s aims and goals while operating within the guidelines of the company. The responsibilities set forth, but not limited to, are:

General Summary: Work will consist of installation, alterations, additions and/or repairs of electrical systems, conductors and associated materials and equipment within the commercial, industrial and residential electrical construction industry.

Responsibilities:

Operations
<div>
<ul><li>Accountable to management for furnishing accurate and updated information and for taking appropriate action as required.</li></ul>
<ul><li>Attend weekly meeting conducted by the Division Manager, or person designated by the
</li></ul> </div>Division Manager, to review information and discuss upcoming workload.
<div>
<ul><li>Monitor and control the Company&rsquo;s established policies and procedures concerning, but not limited to:</li></ul>
</div>
 The Division Office Operations Procedures (General Policies and Operating Procedures).

 Vehicle usage.

 The Hazard Communication Program.

 The Quality Assurance Program.

 The Substance Abuse Program.

 The Safety and Hot Work Program.

 Policies concerning suppliers.
<div>
<ul><li>Monitor and control, by review and verification, all paperwork related to assigned jobs/work orders.</li></ul>
<ul><li>Responsible for adherence to, but not limited to:</li></ul>
<ul><li> The Division Calendar to assure that weekly, monthly and quarterly schedules are met.</li></ul>
</div>
Engineering
<div>
<ul><li>Profit/loss of assigned jobs/work orders.</li></ul>
<ul><li>Monitor and control the job processing responsibilities on assigned projects.</li></ul>
<ul><li>Monitor and control estimating including, but not limited to, the following:</li></ul>
</div>
 Assure that the estimate is entered into the Estimate Log.

 Assure that all paperwork and other procedures are adhered to.

 Review and approve estimates and design/build projects within authorized limits.

 Preparation, bidding and re-estimate of assigned jobs and work orders.

 Recommend changes concerning material, labor, and EPAS.
<div>
<ul><li>Preparation of pay request breakdowns, monthly pay requests, and weekly billings.</li></ul>
<ul><li>Purchasing of all material for assigned projects plus verification of orders placed.</li></ul>
<ul><li>Material approval submittal procedure.</li></ul>
<ul><li>Preparation, submittal and processing of change orders and revisions.</li></ul>
<ul><li>Accountable to management for, but not limited to:
</li></ul> </div>Project related general, technical and engineering problems (field and owner related).

 The preparation and accuracy of Monthly Job Status Updates and Post Job Conference Reports.

 Monitoring and controlling the expediting of materials and sub-contracts for assigned projects.
<div>
<ul><li>Satisfactory completion of assigned projects.</li></ul>
</div>
Production
<div>
<ul><li>Accountable to management for reporting problems related, but not limited to, the
</li></ul> </div>following:
 Labor, wages, productivity and coordination.

 Use of tools, trucks and equipment.

 Safety on the project and job site security for material, tools and equipment.

 Storage facilities.
<div>
<ul><li>Responsible for verifying the accuracy of the Monthly Job Productivity Reports.</li></ul>
<ul><li>Monitor, control and verify productivity of assigned jobs/work orders.</li></ul>
<ul><li>Check to see that assigned jobs/work orders are being done in the most efficient and economical manner.</li></ul>
</div><div><ul><li>Responsible to monitor and control, but not limited to, the following:</li></ul>
</div>
 Wage rates, labor, training and supervision of assigned jobs/work orders.

 Number of trucks being driven to a work site.

 Storage facilities on job sites.

 Use, coordination and supply of division tools, trucks and equipment.
<div><ul><li>Check jobs periodically to assure that the workers are starting and quitting work on time.</li></ul>
</div>
Marketing
<div>
<ul><li>Develop the division&rsquo;s local work in the areas of residential, commercial and service work.</li></ul>
<ul><li>Make contacts with general contractors and residential and commercial developers.</li></ul>
<ul><li>Obtain new information on new general contractors and residential and commercial developers.</li></ul>
</div><div><ul><li>Monitor the electrical construction market in the division&rsquo;s geographical area to identify potential customers and be responsible for initial contact of these customers.o</li></ul>
</div>
Position Requirements:

Licenses - Current driver&rsquo;s license if required by job conditions; applicable federal, state and local licenses as required by job conditions or by the company.

Certifications - Applicable federal, state and local certifications as required by job conditions or by the company.

Education - High School Graduate, holder of G.E.D., or equivalent Watson training.

Experience - Required or necessary experience and/or training to assure all aspects of position are performed efficiently and productively while operating in accordance with policies and procedures of the company.

Working Conditions:
<div>
<ul><li>Majority of work is performed in office environment.</li></ul>
<ul><li>Visits to job sites require exposure to all elements (heat, cold, rain, snow), depending on time of year and job location.</li></ul>
<ul><li>Must be able to utilize construction site sanitary facilities (Porta-Johns).</li></ul>
<ul><li>Wear personal protective equipment as required in Safety Handbook.</li></ul>
<ul><li>Able to work 40 hours per week, overtime as required, night shifts; work out of town if needed.</li></ul>
</div>
Skills:
<div>
<ul><li>Plan, direct, and coordinate an entire activity or the activities of others.</li></ul>
<ul><li>Evaluate information and analyze problems logically to develop solutions.</li></ul>
<ul><li>Express ideas clearly to others.</li></ul>
<ul><li>Work with figures quickly and easily.</li></ul>
<ul><li>Deal with people in actual job duties beyond giving and receiving instructions.</li></ul>
<ul><li>Work independently.</li></ul>
<ul><li>Understand the meanings and relationships of words and use language effectively.</li></ul>
<ul><li>Work with numbers accurately to review budgets, materials, and time schedules.</li></ul>
<ul><li>Make decisions based on personal judgment.</li></ul>
<ul><li>Perform a variety of duties which may change often.</li></ul>
<ul><li>Deal with people in actual job duties and have agreeable working relationships.</li></ul>
<ul><li>See details and recognize errors in written material, numbers, charts, or tables.</li></ul>
<ul><li>Communicate well.</li></ul>
<ul><li>Comprehend and practice safe work procedures as outlined in Company Safety Handbook.
</li></ul><ul><li>Operate company vehicles with manual and automatic transmission.</li></ul>
</div>
Physical Function:
<div>
<ul><li>Hear and see well (either naturally or with correction).</li></ul>
<ul><li>Sit for long periods of time.</li></ul>
<ul><li>Speak clearly.</li></ul>
<ul><li>Must be able to make transition from employee parking area or street into construction work areas and to gain access to all levels of the building, even if the only means of access is by O.S.H.A. approved site construction ladder, or stairs still under construction but acceptable for use.</li></ul>
<ul><li>Repetitive use of arms, hands and fingers.</li></ul></div></div>

SFAI Qatar

<ul><li>Service Delivery &amp; Operations</li></ul>Manage daily bus service operations, ensuring schedule adherence, customer satisfaction, on-time performance, and service reliabilityCoordinate service disruptions, contingency planning, crisis management, and emergency responseMonitor service performance metrics, analyzing trends, identifying areas for improvement, and implementing data-driven solutions<ul><li>Engineering &amp; Maintenance Oversight</li></ul>Provide technical expertise in fleet-wide engineering and maintenance programs, optimizing asset utilization and lifecycle managementOversee maintenance and repair of bus systems, including mechanical, electrical &amp; electronic components, ensuring compliance with industry standardsEnsure safety and regulatory compliance in engineering &amp; maintenance activities, conduct audits and risk assessments<ul><li>Team Leadership &amp; Development</li></ul>Lead and mentor engineers &amp; technical staff, providing guidance, support, coaching, and development opportunitiesFoster teamwork, employee engagement, collaboration, open communication, and a culture of continuous improvementDevelop and implement training programs for professional development, enhancing technical expertise &amp;leadership skills<ul><li>Customer Service &amp; Quality Assurance</li></ul>Ensure exceptional customer service, addressing complaints, feedback, concerns, and suggestions in a timely &amp; professional mannerImplement customer service initiatives, improving satisfaction, loyalty, retention, and advocacy through proactive engagementMonitor service quality, identifying areas for improvement, conducting customer surveys, and analyzing feedback<ul><li>Strategic Planning &amp; Compliance</li></ul>Develop and manage budgets for engineering &amp; maintenance activities, ensuring cost-effectiveness and resource optimizationEnsure compliance with regulatory requirements, industry standards, company policies, safety protocols, and environmental regulationsImplement business continuity management plans, risk mitigation strategies, and disaster recovery proceduresJob Type: Full-timePay: QAR20,000.00 - QAR22,000.00 per monthExperience:<ul><li>Service Manager: 10 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>PMP, CE &amp; CMM (Preferred)</li><li>QID (Preferred)</li></ul>Work Location: In person

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