service manager

Morgan Properties

Advance your maintenance career with Morgan Properties Where Growth and Opportunity Await!
<br>Now hiring an Assistant Service Manager!
<br><br>
We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this 339 unit community meet both company standards and applicable laws.
<br>At Morgan Properties, we live by our PRIDE values Passion, Respect, Integrity, Development, and Entrepreneurial Spirit which guide how we work, grow, and support one another. From continuous growth and teamwork to accountability and leadership, these values are at the core of everything we do.
<br><br>
<b>As the Assistant Service Manager, you will help to:</b><br>
<ul>
<li>Manage, develop, and mentor the team in diagnosing problems and making repairs.</li>
<li>Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.</li>
<li>Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.</li>
<li>Manage and organize inventory of all maintenance materials.</li>
<li>Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.</li>
<li>Regularly inspect community buildings, including vacant units.</li>
<li>Complete tasks assigned by the Service Manager.</li>
</ul>
Compensation & Incentives
<br><ul>
<li>Base Pay: $29.00-$31.00/Hr.</li>
<li>Up to 50% Rent Discount</li>
<li>Property Staff Shared Renewal Commissions</li>
<li>Morgan Essentials: $300 quarterly</li>
<li>On-Call Appreciation: $15/day for holding the on-call phone</li>
<li>Medical, Dental, and Vision Benefits</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Generous Paid Time Off, including 10 holidays per year and sick leave</li>
</ul>
Hours & Schedule
<br><ul>
<li>Monday – Friday: 8am-5pm</li>
<li>Paid rotating on-call participation required</li>
<li>Must be available and prepared for emergency events</li>
<li>*Schedule subject to change based on business need</li>
</ul>
<b>What we’ll expect from you:</b><br>
<ul>
<li>Active and valid driver’s license and personal vehicle.</li>
<li>HVAC/EPA/CFC Certification preferred.</li>
<li>One-year certificate, 2-4 years of related experience, or equivalent education and experience.</li>
</ul>
#AC4436
<br><br>
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
<br><br>
<b>Get To Know Us:</b><br>
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
<br><br>
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

Assistant Service Manager

Alshaya Group

<div>
 <p>
  <strong>
   ✨ Customer Service Manager | ULTA Beauty | Qatar ✨
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Do you have a passion for creating exceptional customer experiences and leading teams to deliver service excellence?
 </p>
 <p>
  <br/>
 </p>
 <p>
  As
  <strong>
   ULTA Beauty prepares to launch in Qatar
  </strong>
  , we're looking for an experienced
  <strong>
   Customer Service Manager
  </strong>
  to play a key role in shaping the customer journey and bringing our brand promise to life across every touchpoint.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In this role, you'll lead initiatives that enhance customer satisfaction, build loyalty, and ensure a consistently exceptional experience both in-store and online. Working closely with store teams and leadership, you'll champion a customer-first culture while helping to establish ULTA Beauty as a leading beauty destination in Qatar.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll be doing:
  </strong>
 </p>
 <p>
  &bull; Developing and implementing customer experience strategies across retail stores
 </p>
 <p>
  &bull; Leading, coaching, and inspiring teams to deliver outstanding customer service
 </p>
 <p>
  &bull; Monitoring customer feedback, reviews, and satisfaction metrics to identify opportunities for improvement
 </p>
 <p>
  &bull; Partnering with marketing teams on promotions, loyalty initiatives, and in-store events
 </p>
 <p>
  &bull; Analyzing customer insights and behaviour to enhance the overall shopping experience
 </p>
 <p>
  &bull; Resolving escalated customer concerns with professionalism and empathy
 </p>
 <p>
  &bull; Ensuring store environments reflect a premium and welcoming beauty experience
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We're looking for candidates with:
  </strong>
 </p>
 <p>
  &bull; 7+ years of experience in customer experience, retail operations, or store management
 </p>
 <p>
  &bull; Strong leadership and team development skills
 </p>
 <p>
  &bull; Experience using CRM and customer feedback tools
 </p>
 <p>
  &bull; A strong understanding of customer expectations within beauty, cosmetics, luxury, or retail environments
 </p>
 <p>
  &bull; A passion for beauty, skincare, and delivering exceptional customer service
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a unique opportunity to be part of the launch of
  <strong>
   ULTA Beauty in Qatar
  </strong>
  , helping to define the customer experience from day one while building your career with one of the region's leading retail groups.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ready to help create the ultimate beauty experience? We'd love to hear from you.
  </strong>
 </p>
</div>


Customer Service Manager

Ignite Hotels

<div><p><b>Front Office Manager</b></p><p>
This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.</p><p><b>
About the Role</b></p><p>
The Front Office Manager leads the front desk team and oversees daily guest service operations. This role ensures strong service recovery, compliance with brand standards, and smooth front office operations.</p><p><b>
Essential Functions</b></p><ul><li><p>
Lead daily front desk operations, including guest arrivals, departures, and service recovery.</p></li><li><p>
Train, coach, and develop front office team members to deliver excellent guest service.</p></li><li><p>
Maintain brand, product, and service standards at the front desk and lobby.</p></li><li><p>
Create and manage front desk schedules to meet business needs and labor targets.</p></li><li><p>
Monitor guest satisfaction scores and support action plans to improve performance.</p></li><li><p>
Handle escalated guest concerns professionally and ensure timely resolution.</p></li><li><p>
Ensure compliance with hotel policies, procedures, and safety standards.</p></li><li><p>
Partner with housekeeping, maintenance, and sales to support seamless guest experiences.</p></li><li><p>
Maintain accurate cash handling, night audit support, and front office reporting.</p></li><li><p>
Conduct regular inspections of the lobby, front desk, and public areas for cleanliness and appearance.</p></li><li><p>
Support promotions, local marketing efforts, and guest loyalty initiatives.</p></li><li><p>
Perform other duties as assigned to support front office operations.</p></li></ul><p>
This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.</p><p></p><p><b><br>
Qualifications</b></p><p><b>
Experience</b></p><ul><li><p>
Minimum 2&ndash;3 years of hotel front desk or guest services experience; supervisory experience preferred.</p></li><li><p>
Experience with PMS systems (Opera, Hotel Key, Choice Advantage, or similar) preferred.</p></li></ul><p><b>
Education</b></p><ul><li><p>
High school diploma or GED required; hospitality or business coursework preferred.</p></li></ul><p><b>
Skills &amp; Abilities</b></p><ul><li><p>
Strong leadership, coaching, and team engagement skills.</p></li><li><p>
Excellent guest recovery and conflict-resolution abilities.</p></li><li><p>
Strong organizational skills with the ability to multitask in a fast-paced environment.</p></li><li><p>
Proficient in Microsoft Office and electronic scheduling/email systems.</p></li><li><p>
Professional communication skills and positive, service-focused attitude.</p></li></ul><p><b>
Availability</b></p><ul><li><p>
Scheduling may include evenings, weekends, and holidays based on operational needs.</p></li></ul><p><b>
Physical Requirements</b></p><ul><li><p>
Ability to stand for extended periods, walk the property, and lift up to 50 pounds as needed.</p></li></ul><p><b>
Work Environment</b></p><p>
This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting.</p><p><b>
Reports To: </b>General Manager and/or other designated Company leadership</p><p><b>
Employment &amp; Equal Opportunity</b></p><p>
Employment is governed by applicable state and federal law.</p><p>
Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.</p><p>
Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.</p><p>
The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.</p></div>

Guest Service Manager

<div>
 <strong>
  We help the world run better
  <br/>
  <br/>
 </strong>
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 SAP Enterprise Cloud Services (
 <strong>
  ECS
 </strong>
 ) organization is responsible for providing cloud hosted infrastructure, technical &amp; application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) plays a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. This includes analyzing customer&rsquo;s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
 <br/>
 <br/>
 <strong>
  As Technical Service Manager you will be responsible for the following tasks:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents
  </li>
  <li>
   Understand the customer business, goals, and challenges to suggest technical solutions &amp; services
  </li>
  <li>
   Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools
  </li>
  <li>
   Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)
  </li>
  <li>
   Identify top issues, define &amp; execute service plan activities and orchestrate implementation of technical action items across customer landscapes
  </li>
  <li>
   Design optimal SAP configuration to maximize system performance and availability.
  </li>
  <li>
   Identify and position offerings by SAP that deliver value to the customer.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Do You Need To Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in English AND Arabic is mandatory. Any other language is an advantage
  </li>
  <li>
   Minimum 10 years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis)
  </li>
  <li>
   Minimum 8 years of experience in a customer-facing role
  </li>
  <li>
   Hands on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase data bases
  </li>
  <li>
   Experience in de-escalating critical situations.Solid know-how on SAP Technologies and Products (SAP certification highly beneficial)
  </li>
  <li>
   Hyperscalers certification (AWS, Azure, GCP) is a plus
  </li>
  <li>
   Strong customer orientation with a focus on relationship-, expectation- and de-escalation managemen
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Meet your team
  <br/>
  <br/>
 </strong>
 ECS organization is a global organization and the regional TSM team is located across South of Europe, Middle East and Africa. We are highly diverse and positive spirited team. Next to our obsession for customer satisfaction, we value internal knowledge sharing &amp; collaboration as well as make ECS organization a little better every day. We ask for your application to be submitted in English language only.
 <br/>
 <br/>
 <strong>
  #SAPECSCareer
  <br/>
  <br/>
 </strong>
 <strong>
  Bring out your best
  <br/>
  <br/>
 </strong>
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 <br/>
 <br/>
 <strong>
  We win with inclusion
  <br/>
  <br/>
 </strong>
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 <br/>
 <br/>
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 <br/>
 <br/>
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 <br/>
 <br/>
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 <br/>
 <br/>
 Successful candidates might be required to undergo a background verification with an external vendor.
 <br/>
 <br/>
 <strong>
  AI Usage in the Recruitment Process
  <br/>
  <br/>
 </strong>
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 <br/>
 <br/>
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 <br/>
 <br/>
 Requisition ID: 438650 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 <br/>
 <br/>
</div>


Senior Technical Service Manager

Stanley Black & Decker

<div><h2 class="jobSectionHeader"><b>Job Title: Service Manager Middle East
</b></h2><h2 class="jobSectionHeader"><b>Department: Service Division
</b></h2><h2 class="jobSectionHeader"><b>Reports to: Group Service &amp; Quality Manager
</b></h2><h2 class="jobSectionHeader"><b>Location: Dubai, UAEusers/dealers&rsquo;
</b></h2><h2 class="jobSectionHeader"><b>Come Build Something that Matters.
</b></h2><h2 class="jobSectionHeader"><b>It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better, For Those Who Make The World&trade;. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world&rsquo;s most beloved brands, including DEWALT&reg;, BLACK+DECKER&reg;, CRAFTSMAN&reg;, STANLEY&reg;, CUB CADET&reg;, and HUSTLER&reg;.
</b></h2><h2 class="jobSectionHeader"><b>The Job:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Development and implementation of a sustainable after-sales service program in ME EWA region to support Commercial strategies
</b></h2></li><li><h2 class="jobSectionHeader"><b>Development of Service sales to agreed sales and margin targets
</b></h2></li><li><h2 class="jobSectionHeader"><b>Development of quality improvement / Warranty reduction programs
</b></h2></li></ul><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Customer satisfaction with repair times, quality, and costs via management of the Service
</b></h2></li><li><h2 class="jobSectionHeader"><b>Ensure after sales KPI&rsquo;s for service transactions and helpdesk
</b></h2></li><li><h2 class="jobSectionHeader"><b>Being the &lsquo;Owner&rsquo; and key contact for escalated service and quality issues within the region
</b></h2></li><li><h2 class="jobSectionHeader"><b>Understand end users / dealers&rsquo; requirements and implement actions accordingly
</b></h2></li><li><h2 class="jobSectionHeader"><b>Managing SBU Service P&amp;L&rsquo;s
</b></h2></li><li><h2 class="jobSectionHeader"><b>Establish systems for Warranty reduction &amp; Quality Improvement. Take the lead on managing product liability claims
</b></h2></li><li><h2 class="jobSectionHeader"><b>Develop/Audit authorized service agent network and central repair unit(s)
</b></h2></li><li><h2 class="jobSectionHeader"><b>Project Management to deliver the agreed projects in time
</b></h2></li><li><h2 class="jobSectionHeader"><b>Implement and utilize Stanley Black &amp; Decker systems and solutions in order to improve service accessibility and effectiveness
</b></h2></li><li><h2 class="jobSectionHeader"><b>Control order placement from the distributor and follow up on the order process of spare parts
</b></h2></li><li><h2 class="jobSectionHeader"><b>Provide support to the Finance in managing the financial relations between Stanley Black &amp; Decker and service centers
</b></h2></li><li><h2 class="jobSectionHeader"><b>Analyze spare parts &amp; after-sales service prices versus competitors and adjust necessary changes based on local needs and competition
</b></h2></li><li><h2 class="jobSectionHeader"><b>Other tasks outside the job profile as required
</b></h2></li></ul><h2 class="jobSectionHeader"><b>The Person:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>You love to learn, grow, and be acknowledged for your valuable contributions. You&rsquo;re not intimidated by innovation. In fact, you embrace it. Wouldn&rsquo;t it be great if you could do your job and do a world of good?
</b></h2></li></ul><h2 class="jobSectionHeader"><b>You also have:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>5+ years of experience, preferably in related fields
</b></h2></li><li><h2 class="jobSectionHeader"><b>Preferably a university degree in engineering (mechanical or electrical)
</b></h2></li><li><h2 class="jobSectionHeader"><b>Commercial exposure and/or background within Stanley Black&amp; Decker, which includes previous experience within a commercial role
</b></h2></li><li><h2 class="jobSectionHeader"><b>Technical and repair knowledge of power tools is preferred
</b></h2></li><li><h2 class="jobSectionHeader"><b>Able to handle multiple priorities, organize, plan, and meet difficult deadlines, and multi-task in a fast-paced environment
</b></h2></li><li><h2 class="jobSectionHeader"><b>Strong interpersonal, negotiation, follow-up, and documentation skills
</b></h2></li><li><h2 class="jobSectionHeader"><b>Strong presentation skills with experience in presenting to senior business leaders
</b></h2></li><li><h2 class="jobSectionHeader"><b>Excellent PC and MS Office skills, SAP knowledge is a plus
</b></h2></li><li><h2 class="jobSectionHeader"><b>Fluency in English, both written and spoken. Fluency in Arabic is preferred
</b></h2></li></ul><h2 class="jobSectionHeader"><b>Key Internal Relationships
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Commercial Team
</b></h2></li><li><h2 class="jobSectionHeader"><b>Marketing Team
</b></h2></li><li><h2 class="jobSectionHeader"><b>Customer Service Team
</b></h2></li><li><h2 class="jobSectionHeader"><b>Planning and Supply Chain Team
</b></h2></li><li><h2 class="jobSectionHeader"><b>Regional Service Leader
</b></h2></li></ul><h2 class="jobSectionHeader"><b>Key External Relationships
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Service Agents
</b></h2></li><li><h2 class="jobSectionHeader"><b>Distributors
</b></h2></li><li><h2 class="jobSectionHeader"><b>Consulting Firms for Service - Related Issues
</b></h2></li><li><h2 class="jobSectionHeader"><b>Government Agencies
</b></h2></li></ul><h2 class="jobSectionHeader"><b>The Details:
</b></h2><h2 class="jobSectionHeader"><b>You&rsquo;ll receive a competitive salary and a great benefits plan, including discounts on Stanley Black &amp; Decker tools and other partner programs.
</b></h2><h2 class="jobSectionHeader"><b>And More:
</b></h2><h2 class="jobSectionHeader"><b>We want our company to be a place you&rsquo;ll want to be &ndash; and stay. Being part of our team means you&rsquo;ll get to:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Learn: Have access to a wealth of learning resources, including our digital learning portal.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
</b></h2></li></ul><h2 class="jobSectionHeader"><b>What&rsquo;s more, you&rsquo;ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We&rsquo;re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We&rsquo;re visionaries and innovators. As successful as we&rsquo;ve been in the past, we have so much further to go. That&rsquo;s where you come in. Join us!
</b></h2><h2 class="jobSectionHeader"><b><i>We Don&rsquo;t Just Build The World, We Build Innovative Technology Too.
</i></b></h2><h2 class="jobSectionHeader"><b>Joining the Stanley Black &amp; Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you&rsquo;ll get the unique chance to impact some of the world&rsquo;s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
</b></h2><p></p><h2 class="jobSectionHeader"><b>Who We Are
</b></h2><p></p><h2 class="jobSectionHeader"><b>We&rsquo;re the World&rsquo;s largest tool company. We&rsquo;re industry visionaries. We&rsquo;re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art &ldquo;smart factory&rdquo; products and services provide greater quality to our customers &amp; greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
</b></h2><p></p><h2 class="jobSectionHeader"><b>Global Benefits &amp; Perks
</b></h2><h2 class="jobSectionHeader"><b>You&rsquo;ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
</b></h2><p></p><h2 class="jobSectionHeader"><b>What You&rsquo;ll Also Get
</b></h2><p></p><h2 class="jobSectionHeader"><b>Career Opportunity:
</b></h2><h2 class="jobSectionHeader"><b>Career paths aren&rsquo;t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
</b></h2><p></p><h2 class="jobSectionHeader"><b>Learning &amp; Development:
</b></h2><h2 class="jobSectionHeader"><b>Our lifelong learning philosophy means you&rsquo;ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
</b></h2><p></p><h2 class="jobSectionHeader"><b>Diverse &amp; Inclusive Culture:
</b></h2><h2 class="jobSectionHeader"><b>We pride ourselves on being an awesome place to work. We respect and embrace differences because that&rsquo;s how the best work gets done. You&rsquo;ll find we like to have fun here, too.
</b></h2><p></p><h2 class="jobSectionHeader"><b>Purpose-Driven Company:
</b></h2><h2 class="jobSectionHeader"><b>You&rsquo;ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
</b></h2><h2 class="jobSectionHeader"><b>#LI-Onsite #LI-AT1
</b></h2><p><b><i>We Don&rsquo;t Just Build The World, We Build Innovative Technology Too.
</i></b></p><p>Joining the Stanley Black &amp; Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you&rsquo;ll get the unique chance to impact some of the world&rsquo;s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
</p><p><b>Who We Are
</b></p><p>We&rsquo;re the World&rsquo;s largest tool company. We&rsquo;re industry visionaries. We&rsquo;re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art &ldquo;smart factory&rdquo; products and services provide greater quality to our customers &amp; greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
</p><p><b>Global Benefits &amp; Perks
</b><br>
You&rsquo;ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
</p><p><b>What You&rsquo;ll Also Get
</b></p><p>Career Opportunity: Career paths aren&rsquo;t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
</p><p><b>Learning &amp; Development:
</b><br>
Our lifelong learning philosophy means you&rsquo;ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
</p><p><b>Diverse &amp; Inclusive Culture:
</b><br>
We pride ourselves on being an awesome place to work. We respect and embrace differences because that&rsquo;s how the best work gets done. You&rsquo;ll find we like to have fun here, too.
</p><p><b>Purpose-Driven Company:
</b><br>
You&rsquo;ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.</p></div>

Service Manager Middle East & EWA

Hilton

<div><p><b>Exceptional Hospitality Starts with You
</b></p><p>Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a <b>Food &amp; Beverage Manager </b>, you&rsquo;re not just overseeing operations of one or more dining outlets &ndash; you&rsquo;re contributing to creating memorable guest experiences that leave a lasting impression.</p></div>
<br><div><p>Here's what you'll do during a typical day:
</p><ul><li><b>Ensure seamless operations: </b>Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
</li><li><b>Enhance guest satisfaction and service excellence: </b>Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
</li><li><b>Drive operational efficiency: </b>Oversee the administrative and planning functions of the Food &amp; Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
</li><li><b>Elevate quality and service standards: </b>Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
</li><li><b>Inspire and develop the team: </b>Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
</li><li><b>Uphold regulatory standards: </b>Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li></ul></div>
<br><div><p><b>What It Takes to Make the Stay
</b></p><p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
</p><p>A passion for spreading the light and warmth of <b>Hospitality </b>. Acting with <b>Integrity </b>and always doing the right thing. Inspiring others through <b>Leadership </b>. A belief that <b>Teamwork </b>drives the best outcomes. A sense of <b>Ownership </b>and accountability. And a focus on the <b>Now </b>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p></div>
<br><div><div><div><b>Join an Award-Winning Workplace Culture
</b><br>
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Guest Service Manager (F&B)

Accenture

<div>
 <strong>
  Job Summary:
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  <br/>
 </strong>
 The Oracle ERP Support Service Associate Manager is responsible for overseeing the daily operations of Oracle ERP support services. This role ensures the timely resolution of ERP-related incidents, manages oracle quarterly updates and ensures that the client is getting the latest functionality and features following the standard practices, liaises with business and IT stakeholders, and coordinates with internal and external teams to maintain a high level of service delivery and user satisfaction. The role requires a strong technical and business background in Oracle ERP systems (Fusion), service management expertise, and leadership capability.
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  Key Responsibilities:
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  Lead and manage the ERP support team, including assigning tasks, monitoring performance, and ensuring high-quality service delivery.
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  Oversee support and maintenance activities for Oracle ERP modules such as Financials, Procurement, Supply Chain, HCM, and Projects.
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  Manage and ensure incidents are resolved, service requests, and problem tickets related to Oracle ERP.
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  Ensure compliance with SLAs and KPIs for ERP support operations.
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  Act as a liaison between IT, vendors, and business units to ensure efficient support and continuous improvement.
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  Plan and oversee Oracle quarterly updates, needs to follow the standard practice to fix or apply any change on production environment.
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  Lead root cause analysis for critical incidents and develop long-term resolution strategies. Prepare detailed incident and RCA reports, ensuring clear communication of key findings and corrective actions to client leadership to support recovery, continuous improvement, and risk mitigation.
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  Ensure documentation of support procedures, system configurations, and known error databases.
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  Conduct regular reviews and analysis of system performance, support trends, and user feedback. Generate and present weekly reports to stakeholders, providing clear insights into the status and effectiveness of ERP support services.
  <br/>
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  Ensure comprehensive and up-to-date ERP documentation&mdash;including user guides, process models, test scripts, and configuration records&mdash;is maintained and aligned with ongoing support activities.
  <br/>
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  Facilitate training and knowledge transfer for team members and end users.
  <br/>
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  Manage vendor relationships and coordinate support escalation when necessary. To build governance, cadence and escalation process to make sure that support services is well structured
  <br/>
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  Ensure compliance with security, audit, and data integrity standards.
  <br/>
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 <strong>
  Required Qualifications:
  <br/>
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  Bachelor&rsquo;s degree in computer science, Information Technology, or related field.
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  7+ years of experience in Oracle ERP (EBS or Cloud) systems, with at least 3 years in a managerial or team lead role.
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  Strong knowledge of Oracle ERP modules and architecture.
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  Experience in managing ERP support in a complex enterprise environment.
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  Familiarity with ITIL practices and service management tools (e.g., ServiceNow, Remedy, Manage engine).
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  Excellent problem-solving, communication, and stakeholder management skills.
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  Ability to manage cross-functional teams and multiple priorities.
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  Preferred Qualifications:
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  Oracle certifications (e.g., Oracle Cloud Infrastructure, Oracle Financials Cloud).
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 </li>
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  Experience with Oracle Fusion Cloud applications.
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  Project management experience or certification (PMP, PRINCE2).
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  Experience in regulated or global enterprise environments.
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  Soft Skills:
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  Strong leadership and team management capabilities.
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  Customer service mindset with a proactive approach to problem resolution.
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  High attention to detail and ability to work under pressure.
  <br/>
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  Excellent written and verbal communication skills.
  <br/>
  <br/>
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 WHY JOIN US?
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  We offer a transparent, fast-paced career progression, with a focus on your strengths and continuous coaching from senior colleagues
  <br/>
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  You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
  <br/>
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  Flexible work arrangements and a range of benefits including competitive rewards
  <br/>
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  You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
  <br/>
 </li>
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  You will also have opportunities to make a difference to the communities in which we work and live
  <br/>
  <br/>
  <br/>
 </li>
 NEXT STEPS:
 <br/>
 <br/>
 If this sounds like the ideal role, career and company for you, click below to apply.
 <br/>
 <br/>
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 <br/>
 <br/>
 Accenture Middle East:
 <strong>
  LinkedIn
 </strong>
 <strong>
  ,
 </strong>
 <strong>
  Instagram
 </strong>
 <strong>
  ,
 </strong>
 <strong>
  Facebook
 </strong>
 <strong>
  ,
 </strong>
 <strong>
  Twitter
 </strong>
 <strong>
  ,
 </strong>
 <strong>
  YouTube
  <br/>
  <br/>
 </strong>
</div>


Oracle ERP Support Service Associate Manager

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