service manager

NORTH INDIA COMPRESSORS PVT LTD

<div>
 
 
 Job Title: Service Manager &ndash; Meyer Color Sorter
 
 
 
 
 Experience Required:
 
 5&ndash;10 Years
 
 
 
 Location:
 
 
 Pan India
 
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 About the Role:
 
 
 
 We are hiring experienced
 
 Service Manager
 
 with hands-on expertise in
 
 Meyer Color Sorters
 
 . The role includes installation, commissioning, troubleshooting, and maintenance of color sorter machines across India. Candidates should be ready for frequent travel and committed to providing excellent customer service.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Install, commission, and service
 
 Meyer Color Sorter
 
 machines at customer locations nationwide.
 </li>
 <li>
 Perform troubleshooting, preventive maintenance, and breakdown repairs.
 </li>
 <li>
 Provide training to customers on operation and routine upkeep.
 </li>
 <li>
 Maintain service reports, documentation, and ensure timely response to service calls.
 </li>
 </ul>
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 5-10 years of experience working specifically with
 
 Meyer Color Sorters
 
 (mandatory).
 </li>
 <li>
 Diploma/BE in Electronics, Electrical, Instrumentation, or related fields.
 </li>
 <li>
 Strong understanding of sensors, cameras, pneumatics, and electrical control systems.
 </li>
 <li>
 Willingness to travel extensively across India.
 </li>
 </ul>
 
 
 How to Apply:
 
 
 
 Send your resume via
 
 WhatsApp
 
 to:
 
 
 📱
 
 +91 7988200218
 
 
 
 Please mention
 
 &ldquo;Service Manager &ndash; Meyer Color Sorter&rdquo;
 
 when sending your resume.
 
</div>

Service Manager

Gargash Group

<div>
 
 
 JOB OVERVIEW:
 
 
 
 The Service manager is responsible for planning, controlling and increasing efficiency of Service department to achieve revenue targets and ensure high level of customer satisfaction by managing all aspects of vehicle maintenance and repair services. This job is responsible for supervising a team of skilled technicians and service advisors, ensuring efficient operations, and maintaining high-quality service standards
 
 
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Manage and support a team of workshop supervisors, service advisors, technicians, and support staff.
 </li>
 <li>
 Provide guidance and performance evaluations to enhance the team's productivity and efficiency.
 </li>
 <li>
 Foster a positive work environment that encourages teamwork, motivation, and continuous improvement.
 </li>
 <li>
 Ensure excellent customer service experience by addressing and resolving customer concerns promptly and professionally.
 </li>
 <li>
 Oversee the scheduling of service appointments and communicate with customers about service status and recommendations.
 </li>
 <li>
 Monitor customer feedback and take necessary actions to improve service quality and customer satisfaction.
 </li>
 <li>
 Plan and organise daily service operations to maximise efficiency and minimise turnaround time.
 </li>
 <li>
 Manage work orders, service requests, and parts inventory to maintain smooth service workflow.
 </li>
 <li>
 Collaborate with the parts department to ensure timely availability of required parts and accessories.
 </li>
 <li>
 Monitor and ensure the quality of work performed by the service team meets or exceeds dealership and manufacturer standards.
 </li>
 <li>
 Implement and enforce safety procedures to maintain a safe working environment. &bull; Set and achieve service department goals in alignment with dealership objectives.
 </li>
 <li>
 Analyse service department performance metrics, identify areas for improvement, and implement action plans accordingly.
 </li>
 <li>
 Monitor and control expenses while maximising revenue and profitability.
 </li>
 <li>
 Ensure compliance with all safety, environmental, and legal regulations related to service operations.
 </li>
 <li>
 Stay updated with industry trends, technical advancements, and best practices.
 </li>
 <li>
 Uphold company values throughout business practices and utilise sound judgment in decision making.
 </li>
 <li>
 Any other additional duties as may be required by management based on needs of the business.
 </li>
 </ul>
 
 
 
 
 POSITION REQUIREMENTS WORK EXPERIENCE
 
 
 <ul>
 <li>
 A minimum of 5-7 years working experience in a similar role with at least 4 years of experience managing a team.
 </li>
 <li>
 Proven experience as a Service Manager in an automotive dealership.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATION
 
 
 <ul>
 <li>
 Academic/Professional Training.
 </li>
 <li>
 Vocational School or above.
 </li>
 </ul>
 
 
 
 
 
 SKILLS/BEHAVIOUR ATTRIBUTES:
 
 
 <ul>
 <li>
 Strong leadership skills with the ability to motivate and manage a diverse team.
 </li>
 <li>
 Excellent communication and customer service skills.
 </li>
 <li>
 Thorough understanding of automotive systems and repair processes.
 </li>
 <li>
 Knowledge of dealership management systems and software.
 </li>
 <li>
 Ability to multitask and prioritize in a fast-paced environment.
 </li>
 <li>
 Problem-solving and decision-making capabilities.
 </li>
 <li>
 Familiarity with automotive industry regulations and compliance standards
 </li>
 </ul>
</div>

GEELY UAE

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 To effectively manage service team to achieve an agreed sales volume target in the Company market observation area and exploit potential to the full and secure the revenues of the Company.
 
 
 
 
 <ul>
 <li>
 Participating in planning structural measures for the area of services.
 </li>
 <li>
 Planning and checking workshop equipment, furnishings and fixtures, operating resources and tools.
 </li>
 <li>
 Monitoring the use of the organization resources defined.
 </li>
 <li>
 Ensuring the guidelines and laws relevant for the Service area are respected on behalf of the dealership management.
 </li>
 <li>
 Representing the legal aspects of services externally and in relation to the other dealership departments.
 </li>
 <li>
 Organising preparation of internal services.
 </li>
 <li>
 Responsible for passing on information to the relevant places immediately and ensuring clear storage of information.
 </li>
 <li>
 Promoting continuous utilization of workshop rate and monitoring this according to CPS and IDSS.
 </li>
 <li>
 Specifying process procedures for services taking rationalization possibilities and possible IT uses into account.
 </li>
 <li>
 Organizing and monitoring product improvements and warranty and goodwill matters.
 </li>
 <li>
 Elaborating and assessing improvement suggestions which are relevant for the area of services.
 </li>
 <li>
 Ensuring participation in workshop survey, seeing to it that efficient service reception at the car is provided.
 </li>
 <li>
 Organizing market observation regionally in relation to services, specifying both market and target group-oriented range of services for the area of services.
 </li>
 <li>
 Establishing service market potential and monitoring market exploitation of services.
 </li>
 <li>
 Creating marketing and advertising plans for services and seeing that these plans are implemented.
 </li>
 <li>
 Ensuring quality customer care and management of customer contact.
 </li>
 <li>
 Making decisions in the case of customer complaints and claims.
 </li>
 <li>
 Monitoring regulations regarding environment protection and refuse disposal and ensuring that they are respected; this is associated with settlement of disposal contracts with suitable companies and ensuring that these contracts are adhered to, and that disposal products are correctly stored as well as checking that the appropriate technical equipment is used.
 </li>
 <li>
 Specifying the internal, external, professional and technical requirements for training and further education.
 </li>
 <li>
 Providing support for personnel within the framework of managerial responsibility and plans who is to be employed in each case.
 </li>
 <li>
 Carrying annual assessments of personnel that are under his command according to the requirements of each department.
 </li>
 <li>
 Motivating personnel and organizing regular monthly meetings with the dealership master technician and other technicians.
 </li>
 <li>
 Establishing turnover, costs, contribution margin and results within the framework of the budget plan.
 </li>
 <li>
 Planning the budgets for advertising campaigns, workshop equipment, renovation measures, training courses, representation obligations and for the purchase and sales of parts.
 </li>
 <li>
 Compiles the monthly turnover plans and at the same time the monthly target/actual comparison
 </li>
 <li>
 Monitoring whether objectives are attained in this regard, if deviations arise, the service manager introduces well-targeted countermeasures.
 </li>
 <li>
 Monitoring cost trends in the sales of parts and reacts accordingly.
 </li>
 <li>
 Provide excellent customer service, maintaining standards required to meet the business objectives.
 </li>
 <li>
 Establishes &amp; sustains effective relations with key customers.
 </li>
 <li>
 Drives customer satisfaction by translating dealership objectives to consistently meet and exceed their expectations.
 </li>
 <li>
 Continuously suggests innovative approaches to provide customize customer relation&rsquo;s solutions.
 </li>
 <li>
 Should be team orientated, generating a strong sense of team amongst their colleagues and other supporting departments of working towards a shared vision.
 </li>
 <li>
 Communicate clear performance objectives and individual performance targets to all team members.
 </li>
 <li>
 Inform the team on their operational performance through team meetings.
 </li>
 <li>
 Contribute to building a positive team spirit by building the teams commitment to the goals and objectives.
 </li>
 <li>
 Encouraging open &amp; honest interaction &amp; communication with all department and Department Manager, for inspiring mutual benefits &amp; respect towards achieving common goals in the best interest of the Company.
 </li>
 <li>
 Establish and communicate a compelling and inspired vision, creates competitive winning strategies and plan, ensure dealership strategies are aligned with company objectives.
 </li>
 <li>
 Ensure commitment and team progress towards the Departmental and corporate mission, vision and core values through monthly team meetings.
 </li>
 <li>
 Manage, motivate colleagues, train, develop the knowledge and skills of the team and ensure that procedures compliance is followed.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Candidate Specifications:
 
 
 
 
 
 <ul>
 <li>
 8 to 10 years in a related field/role as service manager
 </li>
 <li>
 Technical Diploma/Degree with strong technical experience
 </li>
 <li>
 Knowledge of current and best stock inventory systems
 </li>
 <li>
 Proven ability to work independently and with others
 </li>
 <li>
 MS Office skills
 </li>
 <li>
 Professional/ Technical certification
 </li>
 <li>
 UAE Driving License
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Please note only shortlisted candidates will be contacted. Thank you for your interest in joining us!
 
 
 
</div>

Top Notch Consultancy

<div>
 Our client, a leading luxury automotive brand, is seeking an experienced
 
 Service Manager
 
 to join their team in
 
 Doha, Qatar
 
 . The ideal candidate will deliver premium service consulting tailored to individual customer needs, ensuring loyalty through exceptional service and care.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage all service operations to ensure adherence to quality and customer satisfaction standards.
 </li>
 <li>
 Deliver personalized consulting to customers, addressing their unique needs and preferences to foster loyalty.
 </li>
 <li>
 Maximize aftersales opportunities, ensuring growth in parts and accessory sales to meet or exceed revenue targets.
 </li>
 <li>
 Lead and develop a cross-functional team, enhancing expertise through regular training and mentoring.
 </li>
 <li>
 Oversee operational management of the service department, ensuring efficient processes and compliance with company policies.
 </li>
 <li>
 Build and maintain strong relationships with customers, addressing concerns and feedback to enhance satisfaction.
 </li>
 <li>
 Collaborate with sales and marketing teams to align service offerings with customer expectations and market trends.
 </li>
 <li>
 Prepare and present performance reports related to service quality, customer satisfaction, and financial performance to senior management.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Bachelors degree in Business Administration, Mechanical Engineering, or a related field.
 </li>
 <li>
 5+ years of experience in customer service management within the automotive industry.
 </li>
 <li>
 Proven track record in aftersales service management and sales optimization.
 </li>
 <li>
 Strong leadership and team management skills with the ability to motivate and develop staff.
 </li>
 <li>
 Excellent communication and interpersonal skills, capable of building rapport with customers and team members.
 </li>
 <li>
 Analytical mindset with the ability to interpret data and make informed decisions.
 </li>
 <li>
 Familiarity with dealership management systems and CRM software is an advantage.
 </li>
 <li>
 Customer-focused with a passion for providing exceptional service and ensuring customer loyalty.
 </li>
 <li>
 Proficiency in English and Arabic is a must.
 
 </li>
 </ul>
</div>

Starlink Qatar

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a dedicated Service Manager to oversee our strategic corporate and government accounts, ensuring exceptional service delivery and assurance. This pivotal role involves managing the full lifecycle of installation projects for fixed, mobile, and ICT services, while also coordinating scheduled outages and leading coverage improvement initiatives. As the primary technical liaison, you will handle client escalations, provide strategic guidance during decision-making, and conduct regular service reviews to maintain strong client relationships. Your responsibilities will include ensuring SLA adherence, proactively resolving faults, and identifying upsell opportunities. The ideal candidate will be adept at crafting client reports, managing MPLS and voice services, and fostering seamless communication between clients and internal teams. You will drive continual service improvement and ensure profitability through cost-effective solutions. This position requires advanced problem-solving skills and a professional demeanor to uphold our company's reputation.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Computer Science, Electronics, or Telecommunications.
 
 
 &rtrif; Minimum of 6 years in service delivery or service management within the telecom sector.
 
 
 &rtrif; Mandatory ITIL V3 Expert/Intermediate or ITIL V4 equivalent certification.
 
 
 &rtrif; Mandatory and current CCNP Certification or higher.
 
 
 &rtrif; Demonstrated experience leading continual service improvement (CSI) initiatives in large enterprises.
 
 
 &rtrif; Proficiency with MS Project, Visio, and Business Process Management (BPM) tools.
 
 
 &rtrif; Expertise with OSS/BSS applications relevant to service delivery.
 
 
 &rtrif; Strong knowledge of telecom and ICT products including MPLS, voice, security, and managed infrastructure.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Experience managing services for corporate and government clientele.
 
 
 &rtrif; Advanced understanding of supply chain and procurement processes.
 
 
 &rtrif; Proven ability in project management and overseeing complex installations.
 
 
 &rtrif; Excellent client engagement and strategic account management skills.
 
 
 &rtrif; Experience in identifying and developing upsell opportunities within existing accounts.
 
</div>

SPATCO Energy Solutions

SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and field teams not only perform routine and heavy maintenance but they also ensure environmental compliance is met in each state.
 
We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs. We are able to achieve this success due to our in-house, on the job training programs.
 
If you want to be part of a great team with endless possibilities for growth you’ve found your next career at SPATCO.
 
SPATCO is looking for a Service Manager to join our team. As a Service Manager, you play in intricate role in the success of a branch. You will organize, plan, direct and control the service department in such a way to meet company and customer objectives..
 
Essential Functions: 
<ul>
<li>Manages the branch location as an income center to achieve income and expense targets.</li>
<li>Hiring the necessary personnel and perform formal review and evaluations.</li>
<li>Ensure that employees follow safety policies and procedures, and that necessary safety equipment is available.</li>
<li>Participates in the development of branch and employee goals.</li>
<li>Overview the delivery of quality customer service at the branch through personal contact with customers and prospects.</li>
<li>Participates in the development of branch performance and compliance with corporation policies and procedures.</li>
<li>Oversee the direction of the branch staff to assure effective utilization of personnel, timely and objective performance evaluations, equitable salary structure and identifiable career paths for qualified interested candidates.</li>
<li>Monitors the knowledge and skill levels of branch personnel to identify development and training needs. Participates with corporate training personnel in the development of training programs as needed.</li>
<li>Meets regularly with staff to communicate objectives and goals, branch operating status and employee input to improve branch performance so that high quality information flows in both directions.</li>
<li>This position is very administrative with little to no time in the field. You will work in various computer systems, such as our ERP, Field Service Management System, GPS,</li>
</ul>
Experience, Competencies and Education
 
<ul>
<li>Able to work a flexible schedule including weekends and evenings to accommodate training, monitoring and supervisor coverage as needed.</li>
<li>Proficient in MS Office products (Excel, Word, Outlook, PowerPoint).</li>
<li>Four-year college degree or equivalent industry experience.</li>
<li>Branch management experience, not required but a plus.</li>
<li>Strong leadership skills to direct staff of up to 25 persons.</li>
<li>Well-developed planning skills.</li>
<li>Ability to listen and communicate well with employees and customers.</li>
</ul>
Benefits
 <ul>
<li>Paid holidays</li>
<li>Paid vacation and sick time, Up to four weeks’ vacation with tenure</li>
<li>401K match</li>
<li>Health, Dental, Vision Insurance as well as supplemental coverages offered</li>
<li>Company-paid Life Insurance</li>
</ul>

Gillette Air Conditioning Co., Inc.

If you're a strategic thinker who thrives on developing people, driving operational success, and making an impact in the skilled trades, keep reading.What's in it for You?<ul><li>Salary: $170,000&ndash;$200,000/year based on experience</li><li>Full-time position with a consistent weekday schedule</li><li>Paid time off and paid holidays</li><li>Medical, dental, and vision benefits</li><li>401(k) retirement plan with company match</li><li>Company vehicle and gas card</li><li>Phone and laptop provided</li><li>Ongoing technical and leadership training</li><li>Growth opportunities within an established, trusted company</li></ul>Why You&rsquo;ll Love It Here<ul><li>Leadership that listens and supports your ideas</li><li>A strong culture built on teamwork, accountability, and results</li><li>You&rsquo;ll have a direct hand in growing the Field Service Team and improving operations</li><li>We value innovation and provide autonomy to drive improvements</li><li>You won&rsquo;t be stuck behind a desk; you'll be in the field, engaging with techs, customers, and projects</li><li>We&rsquo;re serious about safety and quality, without the corporate red tape</li></ul>Your New RoleAs the Service Manager, you&rsquo;ll lead a skilled team of HVAC service technicians and supervisors based in San Antonio, TX, overseeing field operations, safety, and profitability.<ul><li>Set goals and strategy for the Field Service Team while driving performance metrics</li><li>Lead recruiting, hiring, onboarding, and development of field staff</li><li>Monitor contract performance, service quality, and customer satisfaction</li><li>Manage budgets, expenses, and service profitability</li><li>Visit job sites to assess quality, coach team members, and maintain high standards</li><li>Coordinate field schedules, tools, equipment, and inventory needs</li><li>Handle escalated customer concerns and deliver professional, timely resolutions</li><li>Collaborate across departments and maintain communication flow on large accounts</li><li>Participate in strategic initiatives and continuous improvement projects</li></ul>Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.Job requirements<ul><li>3+ years of experience in service management or a related leadership role</li><li>Technical or business associate degree preferred (or equivalent field experience)</li><li>Strong understanding of HVAC systems, controls, and contract service models</li><li>Skilled in budgeting, planning, and process improvement</li><li>Proven leadership abilities; able to coach, mentor, and grow technicians</li><li>Strong communication and organizational skills</li><li>Comfortable with MS Office Suite and field service reporting</li><li>Valid driver&rsquo;s license</li><li>Universal EPA Certification required</li><li>Must pass drug screening and verify employment eligibility in the U.S.</li></ul>Gillette Air Conditioning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellowPay: $170,000.00 - $200,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

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