service manager

Progress Residential

<div>Your career has a home here.
Ready to make an impact with a dynamic, forward-thinking company?
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents &ndash; and an empowering, people-first culture for our team members. That&rsquo;s why, for two years in a row, our employees have voted Progress a certified Great Place to Work&reg;.
Why join Progress?
As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We&rsquo;re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.
Want to learn more?
Text &ldquo;ProgressJobs&rdquo; to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.
Position Summary: 
The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our occupied homes. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Service Manager jobs may be all encompassing (internal execution, execution with vendors, execution specific to Housing Choice Program requirements) or be assigned to one of the 3 areas cited as a primary area of focus. 
 
Essential Functions:<ul><li>
Demonstrate a working knowledge of lease documents and resident rules and regulations</li><li>
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes</li><li>
Monitor and manages response times, resident satisfaction and the overall productivity and efficiency within their portfolio</li><li>
Review schedules and approves third party vendors, vendor pricing, resident charge backs and invoices for completed work</li><li>
Provides technical support to service technicians to ensure proper diagnosis and repair of all service jobs</li><li>
Ensure that all required training is completed in a timely manner for self and all team members supervised, while administering and ensuring compliance with technical training program for the service team</li><li>
Follow-up on service orders to ensure resident satisfaction with the work completed and works to resolve issues with dissatisfied customers</li><li>
Manage and execute semi-annual home inspection program to improve resident satisfaction, control unit turn costs and maximize average length of lease occupancy</li><li>
Conduct other property visits for the purposes of occupancy and lease compliance checks, posting notices, coordinating utilities, eviction lockouts, etc.</li><li>
Comply with the Company&rsquo;s national procurement policy and program, while managing fleet and fleet stock accordingly</li><li>
Oversee vendors to ensure the best possible outcome on service requests, that residents are highly satisfied, and expenses and costs stay within stated company targets, while controlling costs by overseeing maintenance and service jobs, accurately track and report work</li><li>
Comply with all Company applicable health and safety rules and regulations, as well as ensure all properties are compliant with local, state, and federal health and safety laws</li><li>
Coordinate activities to maximize the efficiency of all processes</li><li>
Ensure that workplace safety standards and practices are always upheld</li><li>
Performance management of personnel including, reviews, career advancement path, corrective action, mentoring and performance improvement plans</li><li>
Communicate effectively with Service Director and Portfolio Operations Director as well as with tenants, owners, and agencies via telephone and email regarding any issues that arise relating to HQS inspections, as needed</li><li>
As needed, initially inspect, and reinspect Housing Choice Program properties (example-Section 8) annually for compliance with all applicable regulations and policies, including those of Housing and Urban Development (HUD) and the city&rsquo;s Housing Quality Standards (HQS) local building codes and zoning ordinances. Conduct in person inspections/communicate with Housing Choice Program governmental representatives.</li><li>
Properly reports deficiencies, determines who is responsible for repairs, and establishes deadlines for completion of work; documents findings and conducts follow-up inspections to ensure that repairs are finished by deadline</li><li>
Documents, in writing, necessary work to be completed for units to meet standards and codes</li><li>
As assigned, completes the necessary paperwork for newly qualified Progress Choice Homes; performs related duties and responsibilities required and as assigned for these programs.</li><li>
Be knowledgeable of local HUD program rules and changes to ensure compliance in conjunction with the Progress centralized Housing Choices and Rental Regulations department.</li><li>
Develop and maintain positive relationships with local market team members as well as all relationships with Housing Authorities within your assigned region, under the guidance of Progress Residentials&rsquo; centrally based Housing Choice and Rental Regulations department.</li><li>
Carry out other duties as assigned that are in the best interests of the company while being a champion for Progress Residential&rsquo;s Core Values.</li></ul>
Qualifications<ul><li>
5 or more years of experience managing service, operations and maintenance in multi-family, single family, military housing or equivalent</li><li>
High School Diploma or equivalent required</li><li>
EPA certified to handle refrigerants</li><li>
Valid Driver's License required</li><li>
Available to work flexible hours which may include some weekends and evenings</li><li>
Available to offer support for after-hours service technicians and / or vendors</li><li>
Ability to review and understand cost estimates and scopes of work and in tune with current labor rates in given MSA</li><li>
Effective communication skills, ability to work with General and Sub-Contractors on scope, price and schedule</li><li>
Ability to effectively schedule and manage multiple contractors/crews at various locations within a given geographic area</li><li>
Extensive knowledge of Plumbing, Electrical, HVAC, Flooring, Appliances, Landscaping and Irrigation Systems as they relate to residential homes</li><li>
Understanding of general IBC building codes and rental property health and safety regulations.</li><li>
Strong customer service skills and must be able to address customer&rsquo;s concerns professionally</li><li>
Strong skills with MS office products including Excel</li><li>
Ability to manage remote administrative assistance</li><li>
SalesForce and/or Yardi experience strongly preferred</li><li>
Proven record of working independently and with minor supervision</li><li>
Ability to work in a fast-paced team environment
</li><li>Manage vendor relations, on-board new vendors, and negotiate pricing</li><li>
Manage larger project outside scope of subordinates</li><li>
Manage subordinate assigned fleet vehicles and inventory</li></ul>
What you can expect from us:<ul><li>
Competitive Compensation - Including performance-based bonuses that reward your contributions.
</li><li>Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.</li><li>
Generous Time Off &ndash; Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
</li><li>Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
</li><li>A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
</li></ul>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent&rsquo;s supervisor at any time based upon Company need.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.
<h2 class="jobSectionHeader">Privacy Policy</h2></div>

Service Manager

Lifepoint Health®

<div>
 
 
 Facility: Baptist Health Rehabilitation Hospital
 
 
 
 
 Schedule: Full Time
 
 
 
 Join us in opening Baptist Health Rehabilitation Hospital, a brand-new 64 bed inpatient rehabilitation facility (IRF) opening its doors in 2026.
 
 
 
 
 
 
 Your experience matters
 
 
 
 Baptist Health Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By
 
 
 joining our team, you&rsquo;re embracing a vital mission dedicated to
 
 making communities healthier &reg;
 
 . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
 
 
 
 
 
 
 How you&rsquo;ll Contribute
 
 
 
 The Food Services Manager oversees all operations of the Nutritional Services Department, ensuring high‑quality food service for patients, visitors, and staff. Responsibilities include directing menu planning, food preparation, purchasing, sanitation, and safety standards. The role manages staffing, budgeting, and departmental training, while supporting interdepartmental collaboration and leading or participating in quality improvement initiatives.
 
 <ul>
 <li>
 Determines quality and quantity of food, plans and prepares master menus, supervises the planning of menus for therapeutic diets and controls food costs.
 </li>
 <li>
 Supervises food production and service programs, as well as managing departmental personnel involved.
 </li>
 <li>
 Ensures food preparation for optimal nutrition (including attention to various age groups of patients) and economic handling of food, as well as efficient usage of time.
 </li>
 <li>
 Plans menus, purchases food, and assigns duties for special functions, such as medical staff meetings, board meetings, recognition dinners, and other related hospital functions.
 </li>
 <li>
 Checks food for flavor, temperature, and appearance on a regular basis.
 </li>
 <li>
 Confers with other departments, such as the medical and nursing staff, regarding the technical and administrative aspects of dietetic service.
 </li>
 </ul>
 
 
 
 
 
 Why join us
 
 
 
 We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
 
 <ul>
 <li>
 
 Comprehensive Benefits
 
 : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
 </li>
 <li>
 
 Financial Protection &amp; PTO
 
 : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
 </li>
 <li>
 
 Financial &amp; Career Growth
 
 : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
 </li>
 <li>
 
 Employee Well-being
 
 : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
 </li>
 <li>
 
 Professional Development
 
 : Ongoing learning and career advancement opportunities.
 </li>
 <li>
 
 Opening a Brand-New Hospital
 
 : Join a team of accomplished leaders to open a brand-new hospital, built from the ground up with cutting edge technology.
 </li>
 </ul>
 
 
 
 
 
 What we&rsquo;re looking for
 
 
 
 Applicants should possess the following qualifications and skills:
 
 <ul>
 <li>
 Associates degree in Dietetics or Bachelor&rsquo;s degree in course work approved by the Commission on Accreditation for Dietetics Education (CADE) of the American Dietetic Association (ADA) preferred, but not required.
 </li>
 <li>
 Food Service Manager Certification/License if required by state.
 </li>
 <li>
 SERV SAFE Certified
 </li>
 <li>
 Registered Nutrition and Dietetics Technician (NDTR), Dietetic Technician (DTR), or Registered Dietician (RD) highly preferred.
 </li>
 <li>
 Experience in managing food services in a healthcare facility, preferably acute care or skilled nursing, highly preferred.
 </li>
 </ul>
 
 
 
 
 
 EEOC Statement
 
 
 
 Baptist Health Rehabilitation Hospital is an Equal Opportunity Employer. Baptist Health Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
 
 
 
 
 
 
 About Us
 
 
 
 Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
 
</div>

Food Service Manager

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader">About WFS</h2>
</div><div>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</div></div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
The Passenger Services Manager oversees all aspects of passenger service operations to ensure safe, efficient, and customer-focused service delivery. This role manages front-line teams responsible for check-in, boarding, arrivals, and special assistance, ensuring compliance with airline standards, regulatory requirements, and company policies, the manager partners with station leadership and airline customer to drive performance, safety, and service excellence. 
Compensation Rate: $75,000.00 per year
Employment Status: Full-Time/Salary
Account Designation: Allegiant Air
Watch Our Team in Action: Day In The Life Ground Handling</div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2>
</div><div><ul><li>
Lead and support passenger service teams to deliver exceptional customer experiences.</li><li>
Ensure compliance with TSA, FAA, and airline policies, procedures, and service level agreements.</li><li>
Oversee staffing, scheduling, and training to meet operational demands.</li><li>
Monitor daily flight activities to ensure on-time performance and service quality.</li><li>
Conduct performance reviews, coach supervisors, and foster professional development.</li><li>
Manage incident reports, customer feedback, and corrective action plans.</li><li>
Liaise with airline customers, airport authorities and internal departments to resolve issues and maintain strong relationships.</li><li>
Maintain records, reports and documentation in accordance with company and regulatory requirements.</li><li>
Promote a strong culture of safety, teamwork, and accountability throughout the station.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Minimum Requirements</h2>
</div><div><ul><li>Bachelor's degree (B.A.) from four-year college or university;</li><li>
or one to two years related experience and/or training; or equivalent combination of education and experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Preferred Skills</h2>
</div><div><ul><li>Ability to speak/write and be understood by peers, internal and external customers.</li><li>
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li><li>
Ability to write reports, business correspondence, and procedure manuals.</li><li>
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Physical Requirements/Working Conditions</h2>
</div><div><ul><li>
Ability to stand, walk, and move throughout the terminal and ramp areas for extended periods.</li><li>
Must be able to list, push, pull and carry items up to 35 pounds.</li><li>
Comfortable working in various weather conditions including heat, cold, rain, and snow.</li><li>
Able to bend, kneel, and reach as required to assist passengers or access equipment.</li><li>
Must have sufficient visual accuity to read documents, screens, and operational materials.</li><li>
Able to hear and communicate clearly in a high-noise airport environment.</li><li>
Ability to work flexible hours, including nights, weekends, and holidays to support operational needs.</li><li>
Must be able to remain alert and responsive during irregular operations or extended shifts.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Perks &amp; Benefits</h2>
</div><div><ul><li>Want your pay in advance? Access your pay when you need it through DailyPay app!</li><li>
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!</li><li>
Need quality medical care? Multiple options for both full and part-time employees!</li><li>
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li>
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!</li><li>
Want to invest in your future? 401k program offered!</li><li>
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!</li></ul> 
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</div></div></div>

Passenger Service Manager

Muncy Homes Inc

Assistant Service Manager Take builders calls concerning warranty issues with modular home.Must have minimum 2 years construction experience.Write service requestsSchedule servicemen's weekly route and take calls from them throughout the weekWrite parts orders for materials needed to repair warranty issuesFigure packing list material sheet to complete houses coming off production lineHelp servicemen get materials needed for the week of service repairs on Monday morningThis is salaried position offers a great starting rate with Medical, Dental, Vision and Life Insurance, 401K, and PTO.Job Type: Full-timePay: From $55,400.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>Muncy, PA 17756 (Required)</li></ul>Ability to Relocate:<ul><li>Muncy, PA 17756: Relocate before starting work (Required)</li></ul>Work Location: In person

Assistant Construction Service Manager

Boulevard Tire Center

<div>Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager / Dispatcher in our FT Myers, FL location. This is an exciting career opportunity to get on board with the best provider of quality tire products and services, while leading the industry in innovative processes. You'll have all the tools you will need to service your customers including a full line of commercial tires for trucks and farm/industrial equipment, along with a full array of commercial, passenger and light truck services. Our ideal candidate will be able to effectively and efficiently handle all service calls and drive customer service in a fast paced environment.
ESSENTIAL FUNCTIONS<ul><li>
Handle service calls and properly log them on the dispatch sheet.</li><li>
Handle phone sales and walk-in customers.</li><li>
Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.</li></ul>
OTHER DUTIES<ul><li>
Ability and flexibility to perform other duties as assigned by Manager.</li><li>
Ability and flexibility to work on Saturdays.</li></ul>
KNOWLEDGE, SKILLS AND ABILTIES<ul><li>
Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems.</li><li>
Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.</li><li>
Strong service sales, and customer service skills.</li></ul>
JOB REQUIREMENTS<ul><li>
Minimum 1 year of management experience</li><li>
Possess valid Florida driver's license or ability to obtain a Florida driver's license</li><li>
Must pass a background check and pre-employment drug screen</li><li>
</li></ul>We offer an excellent earning potential, benefit package including paid vacation and 401k along with opportunity for advancement. &quot;We love homegrown talent!&quot;Please apply directly to this website
EOE/DFW</div>

Commercial Service Manager / Dispatcher

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What You&rsquo;ll Do
 
 
 
 SAP Enterprise Cloud Services (
 
 ECS
 
 ) organization is responsible for providing cloud hosted infrastructure, technical &amp; application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) plays a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. This includes analyzing customer&rsquo;s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
 
 
 
 As Technical Service Manager you will be responsible for the following tasks:
 
 
 
 <ul>
 <li>
 Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents
 </li>
 <li>
 Understand the customer business, goals, and challenges to suggest technical solutions &amp; services
 </li>
 <li>
 Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools
 </li>
 <li>
 Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)
 </li>
 <li>
 Identify top issues, define &amp; execute service plan activities and orchestrate implementation of technical action items across customer landscapes
 </li>
 <li>
 Design optimal SAP configuration to maximize system performance and availability.
 </li>
 <li>
 Identify and position offerings by SAP that deliver value to the customer.
 
 
 </li>
 </ul>
 
 What Do You Need To Bring
 
 
 
 <ul>
 <li>
 Fluency in English AND Arabic is mandatory. Any other language is an advantage
 </li>
 <li>
 Minimum 10 years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis)
 </li>
 <li>
 Minimum 8 years of experience in a customer-facing role
 </li>
 <li>
 Hands on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase data bases
 </li>
 <li>
 Experience in de-escalating critical situations.Solid know-how on SAP Technologies and Products (SAP certification highly beneficial)
 </li>
 <li>
 Hyperscalers certification (AWS, Azure, GCP) is a plus
 </li>
 <li>
 Strong customer orientation with a focus on relationship-, expectation- and de-escalation managemen
 
 
 </li>
 </ul>
 
 Meet your team
 
 
 
 ECS organization is a global organization and the regional TSM team is located across South of Europe, Middle East and Africa. We are highly diverse and positive spirited team. Next to our obsession for customer satisfaction, we value internal knowledge sharing &amp; collaboration as well as make ECS organization a little better every day. We ask for your application to be submitted in English language only.
 
 
 
 #SAPECSCareer
 
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 438650 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Senior Technical Service Manager

Oracle

<div>As Senior Facilities Service Manager &ndash; Mechanical , you will lead the onsite mechanical service and maintenance team responsible for the safe, reliable, and efficient operation of mission-critical cooling and HVAC systems supporting hyperscale data center operations. Reporting to the Facility Manager , this role serves as the immediate manager for Facilities Technicians and is accountable for execution quality, service readiness, technician development, and lifecycle maintenance performance across mechanical infrastructure.
This role is focused on service execution, uptime protection, mean time to repair reduction, and long-term asset performance rather than mechanical system design. A key objective of this position is to build, lead, and continuously improve an in-house self-perform maintenance program , ensuring the team has the capability, processes, and discipline to safely execute maintenance and troubleshooting activities in a mission-critical environment.</div>
 <div>Key Responsibilities
<ul><li>Lead the onsite mechanical facilities technician team responsible for maintenance, troubleshooting, repairs, and service execution for mission-critical cooling and HVAC systems.
</li><li>Serve as the direct manager for Mechanical Facilities Technicians, providing day-to-day leadership, work prioritization, coaching, performance management, and development.
</li><li>Build and lead an in-house self-perform maintenance program for mechanical systems, including planning, training, execution standards, and continuous improvement.
</li><li>Oversee maintenance and service execution for large-scale mechanical and cooling infrastructure, including chillers, CRAH/CRAC units, pumps, cooling towers, heat exchangers, piping systems, and associated controls interfaces.
</li><li>Manage vendors, contractors, and internal service teams, enforcing SLAs, workmanship standards, response expectations, and safe execution practices.
</li><li>Track system health, equipment reliability, energy performance, maintenance effectiveness, and service execution metrics, using data to improve uptime and reduce repeat failures.
</li><li>Own mechanical safety programs, regulatory compliance, and technician training related to maintenance execution, refrigerant handling, contractor oversight, and safe work practices.
</li><li>Support incident response, service restoration, capacity changes, maintenance planning, and post-event reviews to strengthen reliability and execution discipline.
</li><li>Partner closely with Facility Managers, Engineering, Reliability, Controls, Construction, and Commissioning teams to ensure effective handoffs, operational readiness, and maintainability of installed systems.
</li><li>Drive continuous improvement in maintenance procedures, spare parts readiness, documentation quality, technician capability, and service response standards.
</li><li>Ensure the site is prepared to support 24/7 mission-critical operations through proper staffing, escalation readiness, training, and maintenance planning.
</li></ul>Ideal Candidate Profile
<ul><li>3&ndash;5+ years of experience in HVAC, mechanical service, critical facilities maintenance, or related uptime-critical environments such as data centers, healthcare, industrial plants, semiconductor, or large commercial infrastructure.
</li><li>1&ndash;3+ years of experience leading technicians, service teams, or field maintenance operations.
</li><li>Strong practical understanding of large-scale cooling systems, HVAC service operations, controls interfaces, redundancy strategies, and energy-performance considerations.
</li><li>Experience managing maintenance execution, vendor performance, technician development, and incident response in operational environments.
</li><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Mechanical Engineering, HVAC technology, facilities management, or related field preferred; equivalent technical and field leadership experience also valued.
</li></ul>Skills and Competencies
<ul><li>Strong crisis management and service leadership in high-availability environments.
</li><li>Proven ability to improve maintenance quality, service reliability, and execution discipline.
</li><li>Strong people leadership with the ability to develop technicians and reinforce accountability.
</li><li>Clear communicator who can coordinate across operations, engineering, and vendor teams.
</li><li>Strong operational judgment and ability to prioritize in time-sensitive situations.
</li></ul>Preferred Skills / Certifications
<ul><li>Experience with mission-critical cooling infrastructure including chillers, CRAH/CRAC systems, pumps, cooling towers, heat exchangers, valves, and mechanical distribution systems.
</li><li>Familiarity with BMS/controls integration, alarm response, trend analysis, and service coordination with automation teams.
</li><li>Experience with preventive maintenance, predictive maintenance, CMMS systems, energy optimization, and service KPI tracking.
</li><li>EPA Section 608 Certification preferred where refrigerant-handling responsibilities apply.
</li><li>HVAC trade license or mechanical certification where applicable.
</li><li>OEM training or manufacturer certifications related to chillers, cooling systems, controls platforms, or critical mechanical equipment preferred.
</li><li>OSHA 30 preferred.
</li></ul>Physical Demands / Work Environment
 
This is a mission-critical onsite role supporting 24/7 operations where continuous uptime is essential; as such, regular attendance, schedule flexibility, and response readiness are required. To perform these duties, you must be able to frequently walk, bend, kneel, crouch, push/pull objects, and climb stairs. You may be required to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater. You must also be capable of maintaining balance while working from ladders or elevated platforms. These tasks are performed in an industrial environment and must be executed safely, with or without reasonable accommodation, to maintain the continuous health of facility infrastructure.
Why Oracle Cloud Infrastructure?
Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.
Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.
Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.
Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.</div>

Senior Facilities Service Manager - Mechanical

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