service manager

Kundan Automobile

KUNDAN HERO BAVDHAN IS LOOKING FOR A SERVICE MANAGER FOR TWO WHEELER WORKSHOP IN BAVDHAN PUNE. MINIMUM 5 YEARS EXPERIENCE REQUIRED. PREFERENCE IF WORKED IN HERO, HONDA OR SIMILAR COMPANY.Job Type: Full-timePay: &#8377;28,000.00 - &#8377;33,000.00 per monthAbility to commute/relocate:<ul><li>Bavdhan, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>WORKSHOP MANAGER: 2 years (Preferred)</li></ul>Work Location: In person

Service Manager

Mission Rock Residential

<div>Description:

As the Service Manager, you will lead the Service team and ensure the property remains in tip-top condition through a passion for quality physical appearance and proactive quality maintenance and repairs. You'll also lead and mentor a crew of skilled technicians, solve maintenance challenges, and ensure everything runs as smoothly as possible while communicating effectively.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways&mdash;including team member training, support, and career pathing&mdash;and believe that, by doing so, we can positively impact our resident and team member experience.
Location: Nashville, TN
Are you ready to make an impact?
Compensation includes pay and so much more here at Mission Rock.
Check out our great benefits included in the compensation plan!<ul><li>
Career advancement and learning opportunities</li><li>
Bonus opportunity</li><li>
13 paid holidays, including a Personal Wellness Day &amp; Volunteer Day</li><li>
Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*</li><li>
Housing discount opportunity</li><li>
401(k) with company match</li><li>
Medical, Dental, and Vision insurance plans</li><li>
Employer-sponsored short-term &amp; long-term disability plans</li><li>
Company-paid life insurance</li><li>
Health savings account with employer contribution</li><li>
Flexible spending account</li><li>
Voluntary benefits</li><li>
Employee Assistance Program (EAP)</li><li>Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.</li></ul>
The day-to-day: The Service Manager oversees the daily maintenance operations including collaborating with Property Managers on property needs and escalations. Additionally, Service Managers work closely with Regional Service Managers on larger capital projects, including value-add execution, capital projects, etc. Some days are pressure-filled, so they&rsquo;ll need to remain flexible, resourceful, efficient, and have a general passion for accomplishment and overcoming challenges. Service Manager may work with any of the following&hellip;<ul><li>
Oversee the preservation and quality of the property, including performing general maintenance of HVAC, electrical, plumbing, carpentry, drywall, appliances, exterior structures, swimming pools, snow removal</li><li>
Work closely with the Property Manager (and the entire team) to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission</li><li>
Remain committed to providing exceptional service within each resident interaction</li><li>
Lead by example and drive accountability within the Service team to prioritize timely and quality response and completion of work orders, promoting and providing highest quality of service to residents.</li><li>
Partner with Property Manager to support operational goals and performance to meet owner&rsquo;s objectives and adhering to Mission Rock&rsquo;s standards</li><li>
Manage purchase orders (for supplies) to ensure budget goals and objectives are met</li><li>
Own and preserve pride within your work environment, maintaining a clean and polished curb appeal and general cleanliness of the property through the lens of the customer and owner</li><li>
Demonstrate and deliver on a passion to develop the team, including Service Technicians, Groundskeepers, Housekeepers, etc.</li><li>
Plan and prepare work schedules, delegating workloads, and monitoring workflow</li><li>
Demonstrate effective communication (emails, phone calls, texts, in-person conversations) that adhere to the MRR T.R.U.S.T. to strengthen the team and improve the overall team member and resident experience</li></ul>
Requirements:

What you bring:<ul><li>
Strong customer service and communication skills, with a willingness to go the extra mile</li><li>
Proven ability to positively lead and develop a team</li><li>
Strong organizational and time-management skills</li><li>
Enthusiasm to collaborate and engage with others</li><li>
Desire to improve the lives of those around you</li><li>
Cost savings acumen</li><li>
HVAC certification is required</li><li>
CPO Certification required</li><li>
3-5 years of multi-family, or similar industry, maintenance skills/experience</li><li>
Adherence to Fair Housing best practices</li><li>
Must be able to perform general/routine inspections and identify possible issues</li><li>
Apply a &ldquo;can do&rdquo; mentality toward implementing efficient and effective solutions (ex: do the hard work now so you don't have to later)</li><li>
Valid Driver's License with reliable transportation</li><li>
Basic computer skills, including familiarity with Microsoft Suite</li><li>
Candidate requires own set of tools</li></ul></div>

Starlink Qatar

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a dedicated Service Manager to oversee our strategic corporate and government accounts, ensuring exceptional service delivery and assurance. This pivotal role involves managing the full lifecycle of installation projects for fixed, mobile, and ICT services, while also coordinating scheduled outages and leading coverage improvement initiatives. As the primary technical liaison, you will handle client escalations, provide strategic guidance during decision-making, and conduct regular service reviews to maintain strong client relationships. Your responsibilities will include ensuring SLA adherence, proactively resolving faults, and identifying upsell opportunities. The ideal candidate will be adept at crafting client reports, managing MPLS and voice services, and fostering seamless communication between clients and internal teams. You will drive continual service improvement and ensure profitability through cost-effective solutions. This position requires advanced problem-solving skills and a professional demeanor to uphold our company's reputation.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Computer Science, Electronics, or Telecommunications.
 
 
 &rtrif; Minimum of 6 years in service delivery or service management within the telecom sector.
 
 
 &rtrif; Mandatory ITIL V3 Expert/Intermediate or ITIL V4 equivalent certification.
 
 
 &rtrif; Mandatory and current CCNP Certification or higher.
 
 
 &rtrif; Demonstrated experience leading continual service improvement (CSI) initiatives in large enterprises.
 
 
 &rtrif; Proficiency with MS Project, Visio, and Business Process Management (BPM) tools.
 
 
 &rtrif; Expertise with OSS/BSS applications relevant to service delivery.
 
 
 &rtrif; Strong knowledge of telecom and ICT products including MPLS, voice, security, and managed infrastructure.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Experience managing services for corporate and government clientele.
 
 
 &rtrif; Advanced understanding of supply chain and procurement processes.
 
 
 &rtrif; Proven ability in project management and overseeing complex installations.
 
 
 &rtrif; Excellent client engagement and strategic account management skills.
 
 
 &rtrif; Experience in identifying and developing upsell opportunities within existing accounts.
 
</div>

UNISON INTERNATIONAL CONSULTING (The Recruitment Company)

<div>
 
 Are you a skilled leader with hands-on experience in managing service operations and dealer networks? Join our dynamic team as a Service Manager and play a key role in delivering world-class service experiences in the marine industry.
 
 
 
 
 
 📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Khobar, Jeddah, Jizan and Riyadh / Saudi Arabia
 
 
 💼 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆: Marine / Service Operations
 
 
 🔧 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Minimum 5 years in a Service Management role (Marine Industry preferred)
 
 
 🎓 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: B.E./B.Tech in Mechanical Engineering
 
 
 💰 𝗦𝗮𝗹𝗮𝗿𝘆 𝗥𝗮𝗻𝗴𝗲: AED 15000-20000 PM
 
 
 
 
 
 🔧 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
 
 
 &bull; Lead and manage day-to-day service operations, technicians, and workshop activities.
 
 
 &bull; Build and maintain strong relationships with dealer networks.
 
 
 &bull; Ensure top-notch service quality, safety, and customer satisfaction.
 
 
 &bull; Develop and execute service strategies to meet company goals.
 
 
 &bull; Oversee team training, performance, and development.
 
 
 &bull; Collaborate cross-functionally with Sales &amp; Workshop teams for seamless operations.
 
 
 
 
 
 💪 𝙒𝙝𝙖𝙩 𝙒𝙚&rsquo;𝙧𝙚 𝙇𝙤𝙤𝙠𝙞𝙣𝙜 𝙁𝙤𝙧:
 
 
 &bull; Strong leadership and communication skills.
 
 
 &bull; Expertise in outboard/inboard engines and marine systems.
 
 
 &bull; Proficient in computer systems and documentation.
 
 
 &bull; Mercury Certification &ndash; Mandatory.
 
 
 &bull; Fluency in English &amp; Arabic.
 
 
 &bull; Willingness to travel and work flexibly (weekends/holidays if needed).
 
 
 
 
 
 If you&rsquo;re passionate about marine technology and have the drive to lead high-performing teams &mdash; we&rsquo;d love to connect!
 
 
 
 
 
 👉 𝘼𝙥𝙥𝙡𝙮 𝙣𝙤𝙬 and steer your career to new horizons. Share your CV at thakur.lal@unisoninternational.net or WhatsApp 9953023533
 
</div>

Lamborghini Abu Dhabi & Dubai

<div>
 
 The Service Manager is responsible for overseeing the service and repair operations, ensuring efficient workflow, excellent customer service, and maintaining high-quality standards. They manage a team of technicians and staff to ensure the timely and accurate completion of vehicle repairs and services.
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 Team Management:
 
 
 &bull;Supervise, mentor, and motivate technicians, mechanics, and support staff.
 
 
 &bull;Assign tasks, manage work schedules, and ensure a balanced workload among the team members.
 
 
 &bull;Conduct performance evaluations, provide feedback, and identify training needs for continuous improvement.
 
 
 
 
 
 Workflow Management:
 
 
 &bull;Coordinate and oversee the workflow in the workshop, ensuring timely and efficient completion of repairs and services.
 
 
 &bull;Prioritize repair jobs based on urgency, customer needs, and available resources.
 
 
 &bull;Monitor and optimize productivity, ensuring the team meets or exceeds performance targets.
 
 
 
 
 
 Quality Control:
 
 
 &bull;Implement and maintain high-quality standards for vehicle repairs and services.
 
 
 &bull;Conduct regular inspections of completed repairs to ensure they meet dealership and manufacturer standards.
 
 
 &bull;Address and rectify any substandard work, ensuring customer safety and satisfaction.
 
 
 
 
 
 Customer Service:
 
 
 &bull;Interact with customers to understand their vehicle issues and provide accurate repair estimates.
 
 
 &bull;Ensure excellent customer service by addressing inquiries, concerns, and complaints professionally and promptly.
 
 
 &bull;Maintain open communication with customers, keeping them informed about the status of their vehicles and any additional repairs needed.
 
 
 
 
 
 Documentation and Record Keeping:
 
 
 &bull;Maintain detailed records of repairs, including parts used, labor hours, and diagnostic findings.
 
 
 &bull;Complete repair orders and document all work performed accurately and comprehensively.
 
 
 &bull;Collaborate with the service advisor and parts department to ensure accurate billing and parts ordering.
 
 
 
 
 
 Parts and Inventory Management:
 
 
 &bull;Manage workshop inventory, ensuring the availability of necessary parts and supplies for repairs.
 
 
 &bull;Coordinate with the parts department to order and restock parts in a timely manner.
 
 
 &bull;Verify received parts for accuracy and quality, and distribute them to technicians as needed.
 
 
 &bull;Monitor parts usage, track inventory turnover rates, and identify slow-moving or obsolete parts.
 
 
 
 
 
 Health and Safety:
 
 
 &bull;Enforce safety protocols and ensure compliance with workplace safety regulations.
 
 
 &bull;Conduct regular safety training sessions for workshop employees.
 
 
 &bull;Maintain a clean and safe working environment, addressing any hazards or potential risks promptly.
 
 
 
 
 
 Vendor and Supplier Management:
 
 
 &bull;Communicate with suppliers regarding order status, product availability, and pricing.
 
 
 &bull;Negotiate with suppliers for favorable terms, discounts, and promotions.
 
 
 &bull;Foster positive relationships with suppliers to enhance collaboration and resolve issues effectively.
 
 
 
 
 
 Financial Management:
 
 
 &bull;Develop and manage budgets for the workshop, ensuring cost control and profitability.
 
 
 &bull;Monitor expenses, control costs, and maximize revenue through efficient operations.
 
 
 &bull;Analyze financial reports and key performance indicators to identify areas for improvement and implement corrective actions.
 
 
 
</div>

Inbox Business Technologies

<div>Inbox Business Technologies is looking for a highly skilled and experienced Service Manager to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead day-to-day operations of IT service delivery in line with ITIL standards.
</li><li>Oversee and manage service requests, incidents, changes, and asset management processes.
</li><li>Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
</li><li>Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs.</li>
<li>Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
</li><li>Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
</li><li>Drive continuous improvement in service delivery and support performance.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Computer Sciences or higher</li>
<li>5+ Years of experience in relevant field</li>
<li>Proficient in ITSM tools (ServiceNow/SNOW preferred)
</li><li>Strong understanding of ITIL processes and ITSM standards
</li><li>Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
</li><li>Strong project management capabilities, including planning, execution, and delivery</li>
<li>Excellent verbal and written communication skills
</li><li>Strong leadership and people management skills
</li><li>Effective customer relationship management
</li><li>Effective time management and conflict resolution abilities.</li>
<li>SLA management skills</li>
<li>Certification/Training preferred: ITIL V4, PMP</li></ul></div>

OneWall Communities

<div>The Service Manager is responsible for directing maintenance services at any community within
a portfolio; providing information and serving as a resource to the Property Manager and others;
achieving defined objectives by planning, evaluating, developing, implementing and maintaining
services in compliance with established guidelines, codes, and regulations; and supervising and
directing assigned staff, ensuring that maintenance staff perform the proper repairs and
preventive maintenance needed to keep a building's infrastructure running smoothly.
Essential Duties and Responsibilities:<ul><li>Collaborates with internal and external personnel (e.g. other administrators, auditors, public agencies, community members, construction managers, architects, vendors, etc.) for the purpose of implementing and/or maintaining services and programs.</li><li>Develops a preventative maintenance program for the purpose of ensuring buildings are maintained in a safe condition.</li><li>Directs department operations (e.g. budgeting, safety programs, OSHA / TOSHA, site repairs/construction, preventive maintenance, etc.) for the purpose of providing services within established time frames and in compliance with related requirements.</li><li>Schedules maintenance worker shifts.</li><li>Inspects all aspects of new construction, repair work, projects, equipment, work orders, daily maintenance and supplies for the purpose of ensuring that jobs are completed efficiently, specifications are within regulatory requirements and inspection reports and payment requests are correct.</li><li>Participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.</li><li>Performs personnel functions (e.g. interviewing, evaluating, supervising, counseling, disciplining, directing, training, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and achieving objectives within budget.</li><li>Presents information for the purpose of communicating information, gaining feedback and ensuring adherence to established internal controls.</li><li>Recommends policies, procedures and/or actions for the purpose of providing direction for meeting the company&rsquo;s goals and objectives.</li><li>Responds to emergency situations during and after standard hours for the purpose of resolving immediate safety concerns.</li><li>Ensures that buildings are in compliance with local building and safety code</li><li>Must be proficient in many trades since they also oversee common repair tasks, such as patching drywall, fixing leaks, painting and re-keying locks.</li><li>Depending on the size of the property, Service Managers should be available at all times to their teams via cell phone (and be available to assist as needed) in case of an emergency with one of their buildings.</li><li>Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.</li><li>Perform other related duties as assigned.</li><li>Complete all OneWall University courses by the required deadline.</li></ul></div>

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