accounts officer Jobs in Karachi Pakistan

accounts officer

customer service representative Jobs in Karachi Pakistan

customer service representative

admin officer

customer service executive Jobs in Karachi Pakistan

customer service executive

it officer

service officer

An Nafay Associates

Job DescriptionResolve customer complaints and warranty cases received by phone, mail, email, fax, and social media. Communicate with customers directly to resolve issues and follow up when necessary. Handling of complaints provision of advice on any arising questions and the recommendation of upselling services. Making a significant contribution to customer retention and thus to their company's profitability.Duties and Requirements of After Sales Complaint Officer1. Attend calls or read messages by social media of customer complaints, and warranty issues.2. Handle customer complaints &amp; issues promptly and accurately3. Assist customers with after-sales service issues (spare parts &amp; repairs)4. Provision of advice on any arising questions and the recommendation of upselling services.5. Record customer complaints6. Liaise closely with pertinent departments to resolve the issue7. Assign jobs to field engineers8. Track technical staff for resolution of the complains9. Arrangements of required parts for complaints10. Collection of payments received by technical field staff11. Excellent customer service skills12. Good team player, mature, independent, multi-tasker, initiative, meticulous, proactive and positive working attitude13. Minimum qualification Intermediate14. Proficient in MS Office applications (Word &amp; Excel)Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>

CUSTOMER SERVICE OFFICER

Avery Dennison

<div>
 
 Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 ABOUT YOUR ROLE
 
 
 
 
 
 
 To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
 
 
 
 
 
 
 
 
 YOUR RESPONSIBILITIES WILL INCLUDE:
 
 
 
 
 <ul>
 <li>
 
 
 To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.
 
 
 
 
 </li>
 <li>
 
 
 To timely respond to customer enquiries and requests via all modes of communication.
 
 
 
 
 </li>
 <li>
 
 
 To handle customer complaints according to the Company procedures and service standard.
 
 
 
 
 </li>
 <li>
 
 
 To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.
 
 
 
 
 </li>
 <li>
 
 
 To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).
 
 
 
 
 </li>
 <li>
 
 
 To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.
 
 
 
 
 </li>
 <li>
 
 
 To check the customer order information.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate with GPD for the new item setup.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate with finance for new customer account setup along with form and necessary documents.
 
 
 
 
 </li>
 <li>
 
 
 To check the data and release in the system as per customer order forms.
 
 
 
 
 </li>
 <li>
 
 
 To coordinate with the customers in case of data issues like non availability or incorrect.
 
 
 
 
 </li>
 <li>
 
 
 To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.
 
 
 
 
 </li>
 <li>
 
 
 To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.
 
 
 
 
 </li>
 <li>
 
 
 To share the daily dispatch details with the customers.
 
 
 
 
 </li>
 <li>
 
 
 To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).
 
 
 
 
 </li>
 <li>
 
 
 Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.
 
 
 
 
 </li>
 <li>
 
 
 Ensure to follow the SOPs and Business Rules related to the Customer Services Department.
 
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry
 
 
 
 
 </li>
 <li>
 
 
 Active Listening and Communication skills
 
 
 
 
 </li>
 <li>
 
 
 Empathy and Patience
 
 
 
 
 </li>
 <li>
 
 
 Responsiveness
 
 
 
 
 </li>
 <li>
 
 
 Emotional Intelligence
 
 
 
 
 </li>
 <li>
 
 
 Integrity
 
 
 
 
 </li>
 <li>
 
 
 Analytical skills
 
 
 
 
 </li>
 <li>
 
 
 Grip on Google tools
 
 
 
 
 </li>
 <li>
 
 
 Decision Making skills
 
 
 
 
 </li>
 <li>
 
 
 Time Management
 
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
 
 
 
</div>

Sr. Customer Service Officer

<div>Company Description 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com. 
Job Description 
ABOUT YOUR ROLE
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization. 
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 
Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

NEWYORK CAPITAL FUNDS

ABOUT US :We the Newyork Capital Funds are USA based Invesment company who are authorized legally from FBR , SCEP , CDC &amp; IRS.we empower individuals and institutions to grow their wealth through smart, strategic investments. As a trusted leader in the financial services sector, we offer a range of investment solutions in USA from Food chain sector and Retails stores to our own diamond brand LUXE. We're expanding our team and looking for a dynamic Sales &amp; Marketing Officer to help us grow our client base and deliver exceptional investment opportunities.Position Overview:We are looking for energetic and results-driven mature( FEMALES) Sales &amp; Customer Marketing Representatives to join our growing team. This role is perfect for women with a passion for sales, marketing, and relationship-building. You&rsquo;ll be responsible for reaching out to high-profile clients, including doctors, to set appointments, market our services, and close deals.Key Responsibilities:<ul><li>Outbound Calling: Contact doctors, medical professionals, and other high-net-worth individuals to introduce our investment solutions and set appointments.</li><li>Client Relationship Management: Develop and maintain strong relationships with clients, ensuring they feel informed, valued, and supported.</li><li>Sales &amp; Marketing: Promote our business offerings, highlight the benefits, and answer any questions potential clients may have.</li><li>Appointment Setting: Schedule calls, meetings, or consultations between clients and our senior investment team members.</li><li>Deal Closure: Work to finalize agreements, providing exceptional customer service and guiding clients through the process.</li></ul>Qualifications:<ul><li>Female candidates preferred (as the role requires targeted customer engagement and outreach to specific demographics).</li><li>Proven experience in sales, telemarketing, or customer marketing (experience in investment or financial services is a plus).</li><li>Strong communication skills, with the ability to effectively engage and build relationships over the phone and through email.</li><li>Confident, persuasive, and goal-oriented mindset.</li><li>Organized and able to multitask in a fast-paced environment.</li><li>A passion for helping others make smart financial decisions.</li></ul>What We Offer :Competitive Basic salary with performance-based Exceptional bonuses.Comprehensive training and career development support.Access to a wide range of investment products and resources.Collaborative and growth-oriented work environment.How to Apply :Send your resume to our phone whatsapp number : 03305505502 ,, 03317909775OFFICE LOCATION : OFFICE NO (201), SECOND FLOOR PLOT - ICONIC TRADE CENTER , SHARAFABAD ( KHI )Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

CUSTOMER SERVICE & SALES OFFICER ( FEMALES ONLY )

New Era Industries SMC Pvt Ltd

Sales OfficerLocation: Tariq Road Office, KarachiAbout the RoleWe are looking for a proactive and confident Sales Officer to join our team at New Era Industries (SMC Pvt. Ltd.). The candidate will be responsible for achieving sales targets, managing customer relationships, and ensuring excellent client service within the building materials industry.Key Responsibilities<ul><li>Conduct client visits, product presentations, and follow-ups to convert inquiries into confirmed sales.</li><li>Prepare and share quotations as per client requirements.</li><li>Maintain proper communication with the sales support and operations teams for timely order processing.</li><li>Ensure customer satisfaction through professional service and problem resolution.</li><li>Keep records of all client interactions, quotations, and sales performance in ERP/CRM.</li><li>Achieve monthly and quarterly sales targets set by management.</li><li>Submit regular market feedback and competitor updates to the sales head.</li></ul>Requirements<ul><li>Education: Minimum Graduate</li><li>Experience: Minimum 3 years in building materials, construction.</li><li>Age Range: 25 &ndash; 35 years</li><li>Gender: Male</li><li>Location: Karachi</li><li>Salary Range: Rs. 50,000 &ndash; 70,000 (depending on experience)</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Expected Salary</li><li>Age</li></ul>Work Location: In person

Sales Officer

Cubitrek Private Limited

Admin &amp; IT Support OfficerJob Type: Full-time Location: Karachi, Pakistan Company: CubitrekAbout CubitrekCubitrek is a technology-driven company delivering innovative solutions across software development, digital transformation, and business operations. We are seeking a reliable and proactive Admin Officer and IT Support Officer to ensure the smooth day-to-day operations of our office and support our teams with efficient administrative processes.Key Responsibilities:<ul><li>Oversee and manage daily office operations to ensure efficiency and order.</li><li>Maintain office supplies, equipment, and facility requirements.</li><li>Handle correspondence, documentation, and filing (digital and physical).</li><li>Manage travel, logistics, and accommodation arrangements for staff as needed.</li><li>Assist HR and Finance departments with record-keeping and administrative tasks.</li><li>Coordinate maintenance, housekeeping, and vendor services to ensure a safe and clean work environment.</li><li>Support in organizing meetings, internal events, and other company activities.</li><li>Monitor attendance, visitor logs, and office security procedures.</li><li>Ensure adherence to company policies and administrative protocols.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree.</li><li>1&ndash;3 years of relevant experience in office administration or operations (experience in a tech or service-based company is a plus).</li><li>Excellent organizational and multitasking skills.</li><li>Provide basic IT support including troubleshooting hardware/software issues, printer setup, internet connectivity, and system maintenance.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace.</li><li>Strong communication and interpersonal abilities.</li><li>Attention to detail and a proactive, problem-solving mindset.</li><li>Ability to handle confidential information with professionalism.</li><li>1&ndash;3 years of relevant experience in office administration or operations (experience in a tech or service-based company is a plus).</li><li>Excellent organizational and multitasking skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace.</li><li>Strong communication and interpersonal abilities.</li><li>Attention to detail and a proactive, problem-solving mindset.</li><li>Ability to handle confidential information with professionalism.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How soon can you join us?</li><li>Expected Salary?</li></ul>Work Location: In person

Admin Officer

Techriment Solutions

We're Hiring: International Sales OfficerRequirements:<ul><li>Proven experience in cold calling and lead generation/scraping (International market).</li><li>Experience in Hard-core International Sales is a plus.</li><li>Strong English communication skills &ndash; both spoken and written.</li><li>Confidence, resilience, and a results-driven mindset.</li></ul>Location: DHA, phase 6, KarachiJob Type: Full Time, On-SiteJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

International Sales Officer

Explore 598+ Service officer in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.

598 service officer jobs IN Karachi Pakistan

CUSTOMER SERVICE OFFICER

Sr. Customer Service Officer

Sr. Customer Service Officer

CUSTOMER SERVICE & SALES OFFICER ( FEMALES ONLY )

Sales Officer

Admin Officer

International Sales Officer