service officer

ALEXBANK

<div>
 
 Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.
 
 
 If you&rsquo;re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Duties
 
 
 
 
 
 
 <ul>
 <li>
 Assist bank customers in banking-related activities through understanding the customers&rsquo; needs and promote bank services and products.
 </li>
 <li>
 Carry out the Account opening/closing ensuring that all customers sign regulatory forms &amp; uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 
 <ul>
 <li>
 University degree.
 </li>
 <li>
 Knowledge of the Banking Services &amp; Products.
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 0-2 years of experience
 </li>
 <li>
 Passing of the bank&rsquo;s formal entry assessments and panels for this position
 </li>
 </ul>
 
 
</div>

Customer Service Officer

Village of Fox Crossing

<div>
 The Village of Fox Crossing is an Equal Employment Opportunity Employer.
 
 
 
 Description
 
 
 
 This is an entry level non-sworn position within the Patrol Division responsible for supporting the operational mission of the organization by performing tasks that do not require a sworn police officer. Work is performed under direct supervision of a Patrol Lieutenant, with general oversight by the Police Captain.
 
 
 Examples of Duties
 
 
 <ul>
 <li>
 Perform vehicle patrol within the Village for detection of correctable community issues.
 </li>
 <li>
 Respond to, and resolve, non-emergency police incidents.
 </li>
 <li>
 Investigate lost and found property incidents.
 </li>
 <li>
 Conduct interviews with citizens regarding requests for police service.
 </li>
 <li>
 Issue warning notices and citations for minor violations of Village Code.
 </li>
 <li>
 Prepare and maintain accurate, timely reports of all activities.
 </li>
 <li>
 Direct traffic and assist with crown control at accidents, fire scenes, special events, etc.
 </li>
 <li>
 Respond to and investigate incidents involving animals (capture and impound, investigate animal bites)
 </li>
 <li>
 Assist stalled or stranded motorists.
 </li>
 <li>
 Vehicle lockouts.
 </li>
 <li>
 Assist other Village departments with Code Compliance requests.
 </li>
 <li>
 Maintain knowledge and understanding of department policies and procedures.
 </li>
 <li>
 Maintain regular punctual attendance, work overtime and extra hours as required.
 
 
 </li>
 </ul>
 
 Ancillary Job Functions
 
 
 
 <ul>
 <li>
 Transport documents/equipment in furtherance of department needs.
 </li>
 <li>
 Conduct home/property vacation checks.
 </li>
 <li>
 Maintain Community Service vehicle, work area, and required equipment.
 </li>
 <li>
 Communicate via two-way radio and mobile data computer equipment.
 </li>
 <li>
 Attend meetings and trainings.
 </li>
 <li>
 Perform other duties as assigned by department personnel.
 
 
 </li>
 </ul>
 
 Minimum Job Requirements
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent.
 </li>
 <li>
 Enrollment in a post-high school education program in a field related to Criminal Justice, carrying a minimum of nine (9) credit hours (full-time student status), with a minimum of one-year remaining before graduation.
 </li>
 <li>
 Possess a valid Wisconsin driver's license.
 </li>
 <li>
 Ability to maintain knowledge of department rules, regulations, procedures, and functions.
 </li>
 <li>
 Ability to read and understand street maps and directions.
 </li>
 <li>
 Ability to understand and carry out oral and written instructions.
 </li>
 <li>
 Ability to maintain effective relationships with other employees and the public.
 </li>
 <li>
 Ability to communicate verbally in a clear, courteous, and tactful manner.
 </li>
 <li>
 Ability to analyze simple problems and develop appropriate solutions.
 </li>
 <li>
 Ability to work safely in and around vehicular traffic.
 </li>
 <li>
 Ability to lift kennels, bikes, and other property in/out of vehicles.
 </li>
 <li>
 Ability to sit or stand for long periods of time;. A
 </li>
 <li>
 Subject to all weather conditions.
 
 
 </li>
 </ul>
 Supplemental Information
 
 
 
 Submit:
 
 Agency Application and Resume
 
 
 
 Contact
 
 
 
 Admin Assistant Erin Le Mahieu
 
 
 Fox Crossing Police Department
 
 
 2000 Municipal Drive
 
 
 Neenah, WI 54956-5663
 
 
 Phone: (920) 720-7152
 
 
 Fax: (920) 720-7193
 
 
 
 
 Note: The recruitment process may include oral interviews; background investigation; physical fitness/agility screening; application screening and scoring.
 
 
 
 
 The Village of Fox Crossing is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Village will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
 
 
 The Village of Fox Crossing does not offer benefits with this position.
</div>

Community Service Officer

City of Canon City

<div>Description:

Department: Police Non-Sworn
Reports to: Community Service Officer - Supervisor
Hourly Wage Rate: $24.25 - $29.71
Benefit Summary
FLSA Status: Full-Time Non-Exempt (hourly)
Position closes: Sunday April 26, 2026 
Please Note: Verification of minimum qualification(s) and, if applicable, starting salary/wage is based on information provided in the official application. Resume content will not be used for these purposes. Please ensure your application is complete and accurate.
Position Summary:
Under limited supervision, performs non-commissioned functions under the umbrella of the Canon City Police Department enforcing municipal ordinance violations, animal welfare duties and perform parking enforcement duties throughout the City of Canon City.
Essential Duties and Responsibilities*: The essential duties and responsibilities listed below are central to the job or are the reason the position exists, and the employee must be able to perform each essential function satisfactorily. This list is not designed to cover or contain a comprehensive list of all duties and responsibilities. Duties and responsibilities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Investigates complaints of municipal code violations and takes necessary enforcement actions according to the department&rsquo;s policy and procedures.
</li><li>Proactively patrols city streets, alleyways, parking lots and parks to identify potential municipal code, animal welfare or parking violations and resolve identified issues according to policy and procedure.
</li><li>Notifies property owners or involved parties of violations and corrective actions needed. Documents all situations and actions taken by the officer or property owner.
</li><li>Maintains knowledge of City ordinances and laws as well as department and City of Canon City policies and procedures. Testifies in court as needed regarding municipal code and animal welfare matters.
</li><li>Researches property ownership using maps, assessor GIS records or by other means necessary</li><li>
Writes reports, takes photographs, and follows up on cases.</li><li>
Enforces City ordinances and state laws relating to animal control and welfare. Investigates reports of animals at large, cruelty, and neglect. When necessary, captures at large animals and transports them to the animal shelter. If the situation warrants, issues summons to appear in court, and transports animals for medical attention. Mediates neighborhood disputes over animal issues. Provides information to and educates the public concerning the wellbeing of pets and livestock. Removes dead animals, when necessary, from public roadways.
</li><li>Consults with prosecutors and attorneys and testifies in court as required.</li><li>
Provides excellent customer service to external and internal customers including but not limited to effectively listening and communicating, providing accurate information, offering solutions, assisting in resolution, and ensuring timely follow up as needed.</li><li>
Takes proper safety precautions, anticipates unsafe circumstances and acts accordingly to prevent accidents or injury.
</li><li>Provides excellent customer service to external and internal customers including but not limited to effectively listening and communicating, providing accurate information, offering solutions, assisting in resolution, and ensuring timely follow up as needed.</li></ul>
Non-Essential Duties and Responsibilities*: The following duties, although not essential to the position, are important components to the smooth and efficient operation of the Division, Department, and City.<ul><li>
Attends or completes training, seminars, and meetings as required.</li><li>
Performs related duties as established by law or ordinance or as reasonably directed by the City.</li><li>
Works special events and varying shifts as assigned, which can include nights, weekends and holidays.</li><li>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li></ul>
Knowledge, Skills and Abilities: The essential and non-essential duties listed below are representative of the knowledge, skills, and/or abilities required. The below list is not designed to cover or contain a comprehensive listing of all knowledge, skills and abilities that are required.<ul><li>
General knowledge of the mission, policies, goals and procedures of the City of Canon City and the Canon City Police Department.
</li><li>Knowledge of Federal, state, and local laws, statutes, ordinances, rules, and regulations pertaining to municipal code enforcement, parking enforcement and animal control and welfare.</li><li>
Knowledge of principles and processes for providing excellent customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li><li>
Ability to evaluate animals for sickness and injury.
</li><li>Ability to apprehend dogs and nuisance animals. Skilled in utilizing and maintaining tools and equipment used for apprehension.
</li><li>Ability to enforce ordinances and write summons and reports.
</li><li>Skilled in mediating neighborhood disputes over municipal code, parking and animal issues.
</li><li>Skilled in providing animal care and control information to the public.</li><li>
Willingness and ability to remove dead animals from public roadways.
</li><li>Ability to keep code enforcement/animal welfare vehicles clean and regularly maintained.
</li><li>Ability to communicate effectively verbally and in writing.</li><li>
Familiar with basic computer functions. Proficient in Microsoft Office Suite or related software. Knowledge of basic office equipment including but not limited to copiers, and office phone systems.
</li><li>Ability to build effective relationships as needed with employees, government officials, contractors, vendors, and the public.</li><li>
The ability to work independently or in a team environment.</li></ul>
Requirements:

Minimum Qualification(s):
Experience<ul><li>
Prior experience in customer service or in a position dealing with the public.</li></ul>
Education<ul><li>
High school diploma or equivalent.</li></ul>
Licenses/Certifications<ul><li>
Must have a valid Colorado Driver&rsquo;s License, or the ability to obtain one within sixty (60) days of hire, with a driving record acceptable to the City of Canon City.</li><li>
Basic code enforcement certification within two (2) years of hire.</li><li>
Basic animal welfare certification within two (2) years of hire.</li><li>
Advanced code enforcement certification within two (2) years of hire.</li><li>
Advanced animal welfare certification within two (2) years of hire.</li></ul>
Any equivalent combination of education, training and experience that provides the listed knowledge, abilities and skills may be substituted.
Preferred Qualification(s):
Experience<ul><li>
Prior experience in law or regulatory enforcement, veterinary technician, or related field.</li></ul>
Education<ul><li>
Associates Degree in Criminal Justice, Psychology, or Veterinary Science.</li></ul>
Licenses/Certifications<ul><li>
Basic code enforcement certification.</li><li>
Basic animal welfare certification.</li><li>
Advanced code enforcement certification.</li><li>
Advanced animal welfare certification.</li></ul>
Physical Activities:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee will travel within the City of Canon City and Fremont County<ul><li>
Work will be required to work both indoors and outdoors.</li><li>
Physical demands of job require some lifting; pulling; carrying and pushing of objects &ndash;approximately 50 pounds.</li><li>
Frequent bending, simple grasping, finger/manual dexterity, standing, walking, twisting upper body, stooping, and hearing.</li><li>
Occasional climbing on stairs.</li><li>
Communicates verbally with City staff, outside agencies and the public in one-on-one settings, group settings and over the telephone.</li><li>
May be exposed to loud noises, unpleasant environments, foul odors, and hazardous work environments.</li><li>
The employee is regularly required to apprehend and subdue animals and is occasionally exposed to hazardous and potentially lethal situations and animals, including exposure to diseases, vicious animals, traffic, and adverse weather conditions including excessive heat and cold.</li></ul>
Additional Information<ul><li>
This position will be required to a four-day workweek on a rational basis of either Sunday through Wednesday or Wednesday through Saturday but will flex to working additional days and hours based on seasonal, organizational or event needs.</li><li>
This position will be required to attend occasional City Council meetings and/or other meetings and events after normal work hours.</li><li>
Travel within the City of Canon City and Fremont County will be required.</li><li>
Frequent extension of work-day to meet deadlines.</li></ul> 
Additional Notification:
This position may be subject to a pre-employment drug test prior to hire, or reasonable suspicion testing after hire. The City of Ca&ntilde;on City, as a recipient of federal grant funds, maintains a strict drug-free workplace policy. The use, possession, or distribution of illegal drugs while on company property or performing job duties is prohibited and may result in disciplinary action up to and including termination. Although Marijuana and its derivatives, in some cases, are considered legal in the state of Colorado, they are still considered a Schedule I controlled substance under the Federal Drug Free Workplace Act (FDFWA), which makes there use, possession, or distribution illegal by City of Ca&ntilde;on City employees.</div>

EGBank

<div><div>Job Accountabilities
<div>
<ul><li>Identify existing and potential non-borrowing corporate customers needs and provide them with the basic information on all Bank&rsquo;s products &amp; services.</li></ul>
<ul><li>Achieve assigned targets through promoting, selling and cross selling the bank&rsquo;s products and services to existing and prospective non-borrowing corporate customers to achieve the preset sales budget.</li></ul>
<ul><li>Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.</li></ul>
<ul><li>Ensures that all non-borrowing corporate customers profiles are updated through applying the KYC principle (Know Your Customers)</li></ul>
<ul><li>Receives requests from the Trade Finance department (LCs, LGs, IDCs&hellip; etc.) and executes the required task in a timely manner within the agreed TAT</li></ul>
<ul><li>Contact and update the non-borrowing corporate customers on their delivery items (Certificates, Cheque books &hellip;. etc.) and returned ones when needed.</li></ul>
<ul><li>Review daily inflows / outflows of the assigned portfolio to retain non-borrowing corporate clients and avoid losing funds.</li></ul>
</div>
Qualifications and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Commerce, Business Administration, Accounting or its equivalence.</li>
<li>Corporate Service Officer: 0 to 2 years of experience in customer service or any related field of work, banking experience is a plus</li>
<li>Senior Corporate Services Officer: 3 to 5 years of experience in customer service or any related field of work, banking experience is a must.</li>
</ul>
Skills:
<ul>
<li>Excellent command of English and Arabic languages (written and spoken)
</li><li>Excellent communication and Interpersonal skills
</li><li>Good Basic Selling skills for Service Officers and Advanced Selling skills for Senior Service Officers</li>
<li>Full awareness of the Bank&rsquo;s products and services</li>
<li>Excellent planning and organizing skills</li>
<li>Good awareness with external market trends and competition</li>
<li>Good Computer Skills</li>
<li>Good Analytical and Problem solving techniques</li></ul></div></div>

Corporate Service Officer-Corporate Service Senior Officer (3903)

City of Boise, ID

<div><div><div><h2 class="jobSectionHeader">Summary Statement</h2></div>
<div>Serve on the front lines of public safety by responding to calls for service and supporting critical investigations across the Boise community. As a Community Service Officer II you&rsquo;ll document incidents, collect and process evidence, and collaborate closely with officers, detectives, and forensic teams to help move cases forward with accuracy and care. 
Why the City of Boise?
The benefits are real and among the best in the Treasure Valley:<ul><li>
Zero-premium medical coverage for you and your family!</li><li>
PERSI retirement plus employer-matched 401(k)/457b.</li><li>
10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month.</li><li>
10 weeks paid parental leave.</li><li>
$500 annual wellbeing incentive.</li><li>
Tuition reimbursement and free local bus pass.</li><li>
Basic life and long-term disability insurance at no cost.</li></ul> 

To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Boise. 
 
Disclaimer: This job posting may close earlier than the listed closing date. If this occurs, a minimum of 24 hours&rsquo; notice will be provided prior to closing.</div>
<div><h2 class="jobSectionHeader">Essential Functions</h2></div>
<div><ul><li>Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Is capable of performing all the duties of a Community Service Officer - I (CSO) and provides team support and training, as needed. Provide training, mentoring and coaching to CSO - I, including field training.</li><li>
Responds to various requests for service that include non-emergency and higher-priority responses to assist officers at crime scenes throughout the city. Responds to active scenes and conducts fact-finding interviews and investigations. Attends periodic training to maintain and update skills in forensic evidence collection. Provides training to other divisions to include patrol briefings, POST Academy, and other community groups.</li><li>
Writes clear and concise investigative reports by gathering information from various sources and enters reports into the incident tracking system report writing program. Interprets and applies Boise city and the Idaho state criminal codes. Determines the type of crime and articulates the elements of each crime in written form.</li><li>
Performs crime scene investigative work. Properly collects, documents, and processes crime scenes using photographic and forensic ridge detail techniques (fingerprints). Identifies and evaluates possible evidence and ensures proper collection, labeling, transportation, and booking of evidence into the Ada County property room or Boise Police Crime Lab maintaining chain of custody and integrity of evidence.</li><li>
Documents and reports all graffiti throughout the city. May be responsible for citizen ride along requests, as needed.</li><li>
Retrieves, transports, and records property found throughout the city. Attends court under subpoena and provides court testimony under oath regarding their knowledge or actions in cases.</li><li>
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.</li></ul></div>
<div><h2 class="jobSectionHeader">Requirements</h2></div>
<div>Required Knowledge, Experience, And Training<ul><li>
High school diploma or equivalent and two years of experience working in law enforcement or working with the public, in-security or a related field.</li></ul>
Knowledge of:<ul><li>
Boise City and Idaho State criminal codes.</li><li>
Law enforcement programs, practices and procedures.</li><li>
Computer usage including related software.</li><li>
Basic report preparation skills.</li><li>
DSLR camera usage.</li></ul>
Ability to:<ul><li>
Interpret and apply laws and ordinances.</li><li>
Determine priorities, manage multiple projects under stress, and show the ability to multi-task.</li><li>
Use good customer service and de-escalation techniques.</li><li>
Use independent judgment and discretion.</li><li>
Communicate effectively in the English language at a level necessary for efficient job performance.</li><li>
Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.</li><li>
Individuals must be capable of operating vehicles safely and have an acceptable driving record.</li></ul>
Preferred Knowledge, Experience, And Training<ul><li>
Bachelor's degree in criminal justice or a related field and three years of experience in a law enforcement environment.</li><li>
OC (Pepper Spray) certification.</li></ul>
Licensing And Other Requirements<ul><li>
Valid state-issued driver's license.</li><li>
National Crime Information Center (NCIC) certification within six months of employment.</li></ul>
Special Requirements 
Applicants must be able to pass:<ul><li>
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation.</li><li>
Driving Record Check.</li><li>
Polygraph Exam.</li><li>
Boise Police Department Criminal Justice Information System Background Check (BPD CJIS).</li><li>
Drug Free Workplace:<ul><li>
In accordance with the City of Boise Drug Free Workplace Regulation, this position is designated as safety sensitive and is subject to testing requirements including Post Offer Applicant Testing, Random Testing, Reasonable Suspicion, Post - Accident, etc. Applicants will be required to submit to screening for illegal drug use prior to hire. Appointment to this position is contingent upon a negative pre-employment drug test.</li></ul></li><li>
This position is required to exercise custodial responsibility for illegal drugs or precursors.</li></ul></div>
<div><h2 class="jobSectionHeader">Working Conditions</h2></div>
<div>The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Physical Efforts 
While performing the duties of this job the employee is occasionally lifting/carrying up to 50 pounds. Also, the employee is always pushing/pulling up to 10 pounds, frequently pushing/pulling up to 20 pounds and occasionally pushing/pulling up to 50 pounds. The noise level is occasionally moderate and rarely loud. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity. 
 
Working Environment<ul><li>
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases or other airborne matter. Employees are exposed to mechanical and electrical hazards and work in/at heights. Employees will also drive a vehicle as part of this position. Work includes protected exposure to infectious bacteria, bodily fluids and chemicals. Work includes processing of crime scenes that may be hazardous or unsanitary, located in houses, buildings, outdoors in adverse weather conditions, etc. Individuals will be subject to evidence of violence or trauma including graphic and disturbing scenes of homicide, sexual assault, robbery, traffic accidents, abuse, arson, autopsy subjects (deceased persons, children, and animals), and related evidence at all stages during the investigation and prosecution of crimes. Protected exposure to infectious bacteria, bodily fluids, and chemicals. Wears uniforms, ballistic vests, and body cameras; drives semi-marked police vehicles equipped with amber light bars and emergency flashers to scenes in all types of weather conditions and all hours of the day and night.</li><li>
This position works: Shifts may include weekends, holidays, day, swing, or night shifts, overtime, on-call, call-back, and others as needed.</li></ul></div></div></div>

Community Service Officer II

City of Whitewater

<div><div><div><h2 class="jobSectionHeader">Job Summary</h2></div>
<div>This is a part-time, non-sworn, para-professional position responsible for performing limited law enforcement functions and/or code enforcement functions. This individual should be highly motivated, possess good human relationship skills and organizational abilities. The employee should be able to prioritize their own work and manage their time effectively.
Under the specific supervision of the Administrative Captain, this position will perform limited law enforcement functions and code enforcement duties for the Police Department.</div>
<div><h2 class="jobSectionHeader">Essential Duties and Responsibilities</h2></div>
<div>This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.<ul><li>
Issue warning notices, tickets and fines for ordinance violations documenting with photographs or video</li><li>
Complete necessary reports and investigations on enforcement action taken, including follow-ups.</li><li>
Engage in animal control activities.</li><li>
Process lost and found property as reported.</li><li>
Assist in traffic and crowd control at accidents and/or fire scenes, parades, and special events.</li><li>
Assist stalled vehicles and stranded motorists, performs limited traffic control functions.</li><li>
Perform routine errands and assist in special projects.</li><li>
Patrol City parks and beach for building and equipment security and park closing compliance (summer months).</li><li>
Other duties as assigned.</li></ul>
ADDITIONAL DUTIES AND RESPONSIBILITIES<ul><li>
Fill in for Crossing Guards.</li><li>
Inspect private property within the City for code compliance, i.e. trash / junk / quality of life issues.</li><li>
Take proactive and reactive enforcement action on property maintenance, sidewalk snow removal, tall grass, sanitation and lawn parking violations.</li><li>
Answer code compliance questions.</li></ul></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience<ul><li>
High school diploma or equivalent.</li><li>
Pursuing an Associate&rsquo;s or Bachelor&rsquo;s Degree from an accredited school with a degree in Police Science, Criminal Justice, or a closely related field.</li></ul>
Language Skills<ul><li>
Ability to advise and interpret how to apply policies, procedures and standards to specific situations.</li><li>
Ability to utilize a variety of advisory data and information such code manuals, City ordinances, directories, State statutes, procedures, guidelines and non-routine correspondence.</li><li>
Ability to communicate orally and in writing with City personnel, Department personnel and general public.</li><li>
Ability to establish effective working relationships with court officials, business persons, public organization representatives, attorneys, other law enforcement personnel and the general public.</li><li>
Ability to quickly make assessments of emergency situations, determine appropriate responses and act assertively; cope with situations firmly, courteously, and tactfully.</li><li>
Skill in public speaking.</li><li>
Fluency in second language preferred.</li></ul>
Mathematical Skills<ul><li>
Ability to complete accurate mathematical calculations as may be required of the position.</li></ul>
Reasoning Ability<ul><li>
Ability to exercise independent judgment in emergency and non-emergency situations in accordance with departmental rules and regulations.</li><li>
Ability to cope with emergency situations calmly but effectively and to react quickly to secure accurate and precise information on the location, extent and nature of the emergency aid requests.</li><li>
Ability to quickly make assessments of emergency and non-emergency situations, determine appropriate responses and act assertively; cope with situations firmly, courteously, and tactfully.</li><li>
Ability to work well under pressure and handle stressful situations, to organize work and set priorities, managing time and resources to meet deadlines and changing demands, perform duties with a minimum of supervision.</li><li>
Ability to analyze data and information using established criteria, in order to determine consequences and to identify and select alternatives.</li></ul>
Equipment Operated<ul><li>
Skill in the operation of departmental equipment, including but not limited to desktop computer; vehicles; animal control devices; radios; speed board, pepper spray, handheld ticket units; pager; 10-key calculator; cameras and video equipment; telephone; copy machine; fax machine.</li></ul>
 Other Qualifications
<ul><li>Working knowledge of basic computer functions and computerized record-keeping systems.</li><li>
Demonstrated personal and professional honesty, integrity, and good judgment as shown in applicant's criminal history, background, and motor vehicle record.</li><li>
Must possess, or be able to obtain by the time of hire, valid State driver&rsquo;s license without record of suspension or revocation in any state.</li><li>
Skill in First Aid and CPR, certification preferred.</li><li>
Ability to work in and maintain an environment that deals with sensitive and confidential information.</li><li>
Ability to deal with the public, other law enforcement officers, outside agency representatives, etc. in an effective, fair and professional manner.</li><li>
Ability to work independently, with minimal guidance and supervision.</li><li>
Ability to both work cooperatively with others and work independently of direct supervision in an effective and efficient manner.</li><li>
Ability to remember and recall details. Must possess good observational powers.</li><li>
Ability to prepare clear and comprehensive reports on investigations, offenses, and other activities.</li><li>
Ability to demonstrate initiative and tenacity in order to actively influence events, rather than passively accepting results of the actions of others.</li></ul>
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job the employee is frequently required to talk and hear. Employee must have ability to hear and understand radio transmissions.</li><li>
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, and the ability to sustain prolonged visual concentration.</li><li>
Ability to coordinate eyes, hands, feet and limbs in performing skilled movements.</li><li>
Physical demands include walking and sitting for extended periods of time and at times, run, jump, crawl, kneel, climb, bend, reach, stoop and carry and/or push heavy objects and any other physical movement in the performance of public safety duties.</li><li>
While performing the duties of this job, the employee is regularly required to drive and quickly enter and/or exit a City of Whitewater vehicle.</li><li>
The employee must, at times, exert light physical effort in sedentary to light work, occasionally involving lifting, carrying, pushing, pulling, crouching, crawling, kneeling, stooping and or moving up to 50 pounds.</li><li>
The work sometimes requires above average physical agility and conditioning.</li><li>
Ability to recognize and identify degrees of similarities and differences between characteristics of colors, shapes and textures associated with job-related objects, materials and tasks.</li><li>
Ability to meet the Departments physical standards and maintain good health and fitness.</li><li>
Necessary strength, flexibility, endurance, and coordination to perform duties.</li></ul>
 WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Community Service Officers work in various office and outdoor settings, including significant time spent traveling in vehicles, as well as on foot. The employee frequently works in outside weather conditions. While performing the duties of this job, the employee occasionally works in an office environment. The noise level in the work environment is occasionally loud in the field and quiet in the office.</li><li>
Due to the nature of contacts, working conditions are unpredictable and contain an element of personal and public danger. Community Service Officers may be confronted with verbal or physical abuse in the course of their duties.</li><li>
Employees are exposed to inclement and extreme weather conditions, uneven terrain. The employee may work irregular work hours and require extended work schedule during period of emergency.</li><li>
The employee must be able to operate a vehicle during both the day and night; in congested traffic and in unsafe road conditions caused by factors such as fog, smoke, rain, ice and snow.</li></ul>
The City of Whitewater is an Equal Employment Opportunity. In compliance with the American with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.</div>
<div><h2 class="jobSectionHeader">Supervision Received and/or Exercised</h2></div>
<div><ul><li>Work under supervision of the Administrative Captain. Has limited prior related work experience, but is broadening knowledge base while gaining full understanding of associated policies and procedures. Employees prioritize their own work, manage their time effectively and respond to some questions independently.</li></ul><ul><li>
No formal supervisory responsibilities.</li></ul></div></div></div>

Avery Dennison

<div>Company Description 
About Avery Dennison 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. 
Job Description 
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 

Qualifications 
The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria:<ul><li>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 

Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Senior Customer Service Officer

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