service officer

Devenir Cap Financial Instruments Quotations Service

Job Vacancy !!!!!Customer Service OfficerJob description:Job Vacancy !!!!!Customer Service OfficerJob Description:<ul><li>Manage and maintain company records, files, and documents</li><li>Perform data entry and accurately update internal databases</li><li>Follow up with clients for business-related requirements and documentation</li><li>Prepare reports, invoices, and assist with basic accounting tasks</li><li>Coordinate client compliance requirements and document submissions</li><li>Assist with PRO-related tasks and external documentation when required</li><li>Handle email correspondence and general administrative duties</li><li>Fill basic bank forms and business-related forms</li><li>Liaise with bank representatives and UAE Free Zone authorities as needed</li><li>Post content on social media platforms</li><li>Arrange meetings with clients as per their requirements</li></ul>Requirements:<ul><li>Fluent in English ( strong spoken and written)</li><li>Strong multitasking and time management skills</li><li>Proficient in MS Office (Excel, Word, Outlook</li><li>Excellent communication and interpersonal skills</li><li>Ability to follow up and coordinate with clients and external partners</li><li>Basic understanding of bank forms and business documentation</li><li>Knowledge of Canva and other basic editing tools</li><li>Experience in social media handling is a plus</li><li>Bachelor&rsquo;s degree or relevant experience in administration/back-office roles</li><li>Basic understanding of accounting and VAT is an advantages</li></ul>Devenir Corporate Services, a UAE-based company specializing in corporate advisory, company formation, and administrative support services across various jurisdictions.The position is based in Dubai, UAE, with a salary range of AED 3,000 per month.Interested candidates are requested to send their CVs to info@devenircap.com. Shortlisted candidates will be contacted for an interview.Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>Customer Service / Back office : 2 years (Preferred)</li></ul>Language:<ul><li>Fluent in English (Preferred)</li></ul>Work Location: In person

Customer Service Officer

ALEXBANK

<div>
 
 Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.
 
 
 If you&rsquo;re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Duties
 
 
 
 
 
 
 <ul>
 <li>
 Assist bank customers in banking-related activities through understanding the customers&rsquo; needs and promote bank services and products.
 </li>
 <li>
 Carry out the Account opening/closing ensuring that all customers sign regulatory forms &amp; uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 
 <ul>
 <li>
 University degree.
 </li>
 <li>
 Knowledge of the Banking Services &amp; Products.
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 0-2 years of experience
 </li>
 <li>
 Passing of the bank&rsquo;s formal entry assessments and panels for this position
 </li>
 </ul>
 
 
</div>

Avery Dennison

<div>Company Description 
About Avery Dennison
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. 
Job Description 
ABOUT YOUR ROLE
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 
Qualifications 
The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria:<ul><li>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 

Additional Information 
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Senior Customer Service Officer

United Business Bank

<div>Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Client Service Officer I/Floater (CSO I/Floater) is an onsite position and does not have remote opportunities.
The Client Service Officer I/Floater (CSO I/Floater) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits, and assisting clients with bookkeeping and account problems. The CSO I/Floater is also responsible for Teller functions, including balancing each day&rsquo;s transactions and verifying cash totals. The CSO I/Floater answers clients&rsquo; questions regarding the Bank&rsquo;s products and services and performs a variety of account maintenance duties. They are responsible for actively cross selling the Bank&rsquo;s products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO I/Floater will travel to other offices in the region to provide coverage as needed due to vacations, illnesses and other leaves of absence. The CSO I/Floater will also back up the Assistant Client Service Manager, the Client Service Manager or the Branch Manager and cover the branch and personnel in their absence. The CSO I/Floater performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. They will also perform a variety of other daily tasks as assigned.
About You... 
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:
Education/Certification: Some college or equivalent training. Bachelors Degree in business or related field preferred.
Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.
Experience Required: Minimum of 3 to 5 years' related experience in the financial services industry.
Skills/Abilities:<ul><li>
Good communication skills.</li><li>
Professional appearance, dress and attitude.</li><li>
Strong computer skills.</li><li>
Good math skills.</li><li>
Ability to use Microsoft Office software package.</li><li>
Ability to operate related computer hardware and other business equipment including Teller Cash Recycler (TCR), adding machine, calculator, copy machine, and telephone.</li></ul>
Location: Onsite, no remote
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div>

Client Service Officer I/Floater

<div>Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Client Service Officer I Floater (CSO I/Floater)/Call Center Officer (CCO) is an onsite position and does not have remote opportunities.
The Client Service Officer I/Floater (CSO I/Floater) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits, and assisting clients with bookkeeping and account problems. The CSO I/Floater is also responsible for Teller functions, including balancing each day&rsquo;s transactions and verifying cash totals. The CSO I/Floater answers clients&rsquo; questions regarding the Bank&rsquo;s products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank&rsquo;s products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO I/Floater will travel to other offices in the region to provide coverage as needed due to vacations, illnesses and other leaves of absence. The CSO I/Floater will also back up the Assistant Client Service Manager, the Client Service Manager, or the Branch Manager and cover the branch and personnel in their absence. The CSO I/Floater performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. They will also perform a variety of other daily tasks as assigned.
In addition, the Call Center Officer (CCO) is responsible for assisting clients with a variety of questions and requests related to our various products and services. They may also assist clients with requests related to accessing our electronic banking systems including online banking, mobile banking, and remote deposit capture, as well as other requests that will be defined over time. They will also be responsible for performing other duties such as Oasis signature verification, duplicate account processing, Mobile Banking review, and other duties as assigned. The CCO will also be responsible for cross-selling to ensure clients know of our various products and services, and that clients are assisted promptly, courteously and professionally at all times. The CCO will also back up the Call Center Manager and cover the Call Center and personnel in their absence. The CCO will also support the day-to-day activities of the Rio Communities Branch drive-up location as requested. This position will assist the Call Center Manager, the Branch Manager and the Regional Branch Administrator with other duties and projects as assigned. The CCO performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines.<div><div>
About You... 
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:</div></div><div><div>
Education/Certification: High school graduate or equivalent. Bachelor&rsquo;s Degree in business or related field preferred.</div></div><div><div>
Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures. Knowledge of online banking systems preferred.</div></div><div><div>
Experience Required: Minimum of 3 to 5 years&rsquo; related experience in the financial services industry.</div></div><div><div>
Skills/Abilities:</div></div><ul><li><div>
Good communication skills.</div></li><li><div>
Professional appearance and attitude.</div></li><li><div>
Strong computer skills.
</div></li><li><div>Good math skills.</div></li><li><div>
Ability to use Microsoft Office software package.</div></li><li><div>
Ability to operate related computer hardware and other business equipment including Teller Cash Recycler (TCR), adding machine, copy machine, and telephone.</div></li></ul><div><div>
Location: Onsite, no remote</div></div><div><div>
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div></div></div>

Client Service Officer I Floater/Call Center Officer

Rio Grande Credit Union

<div>Job Title: Member Service Officer
Department: Branch Administration
Reports To: Assistant Branch Manager
FLSA Status: Non-Exempt
Grade: 6 
Summary
The Member Service Officer is responsible for processing new accounts, member service requests, teller transactions through in-person channels. Assists in creating an environment and culture to make members dreams come true. 
Essential Duties and Responsibilities Include the following. Other duties may be assigned. This job description in no way implies that the duties listed here are the only ones that the employee can be required to perform. The employee is expected to perform other tasks, duties and trainings as dictated by their manager. 
New Account Duties<ul><li>
Open new accounts and perform new member onboarding process</li><li>
Meet or exceed deposit goals</li><li>
Perform initial quality review on new account</li></ul> 
Member Service Request Duties<ul><li>
Complete butterflying account process</li><li>
Perform and resolve routine account-related requests, inquires, and issues</li><li>
Create leads and cases for member products and services that are unable to be resolved.</li><li>
Verify and assist with renting, maintaining, and auditing of Safe Deposit Boxes</li><li>
Complete opening and closing duties for branch</li><li>
Follows account comments, warnings, and notes</li><li>
Manage and maintain member appointment schedules and lobby traffic</li><li>
Escort vendors to appropriate department</li><li>
Process disputes</li><li>
Process wires, POA requests and IRAs</li><li>
Review and Correct any account errors</li></ul> 
Teller Duties<ul><li>
Processes and verifies cash, check, deposits, withdrawals, transfers, loan payments</li><li>
Completes end of day procedures</li><li>
Completely and accurately fill out CTRs</li><li>
Properly identify shared branching members, ensure completion of appropriate paperwork and fulfill transaction requests</li><li>
Maintain vendor relationships</li><li>
Verify cash replenishments from Loomis</li><li>
Returned check review in Tranzact</li><li>
Audits: Daily work and returned checks</li><li>
NetTeller setting up and frozen account corrections</li><li>
Complete eCTR/ adding CTR transactors</li><li>
Complete SARs when needed</li></ul> 
Loan Duties<ul><li>
Answer routine loan-related requests and inquiries</li></ul> 
Compliance and Fraud Prevention Duties<ul><li>
Perform, prepare, and obtain all necessary verification and documentation for products and services</li><li>
Completely and accurately obtain and input all CIP information for new accounts.</li><li>
Properly update all necessary CIP information in the core processor for all applicants, and applicable transactions.</li><li>
Accurately perform OFAC during transactions such as but not limited to: opening new accounts; adding individuals to an account or shares; producing cashier&rsquo;s checks ; initiating wires, etc.</li><li>
Accurately identify all members using RGCU approved types of identification for all transactions.</li><li>
Completely and accurately fill out CTRs and SAR for RGCU members or customers and Shared Branching guest members.</li><li>
Ensure that all accounts and transactions are reviewed for the appropriate red flags.</li><li>
Reviews transactions and sends suspicious activity to Risk Management via the compliance email group for review</li></ul> 
Member Service<ul><li>
Perform, prepare and obtain all necessary verification and documents for products and services.</li><li>
Come to work every day with a member focused, passionate, and dedicated approach.</li><li>
Approach every member situation from a caring, helpful, and openminded approach.</li><li>
Proactively approach issues and offer creative solutions that will make doing business with RGCU easier.</li><li>
Assists in any other areas as directed by the Assistant Branch Manager, Branch Manager, AVP of Branch Administration, Senior Management and/or President/CEO.</li><li>
Report all suspicious activity to the Risk Management department via the compliance group email.</li></ul> 
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Supervisory Responsibilities
This position has no supervisory responsibilities. 
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Decision-Making and Judgement - Collects and evaluates all relevant information prior to making job-related decisions. Presents well-considered alternatives when making recommendations. Makes decisions in a timely manner. Communicates with all affected parties prior to implementing decisions. Maintains appropriate, professional boundaries with all peers, subordinates, supervisors, managers, vendors, and guests. Understands what appropriate, professional boundaries are and models these boundaries to others. 
Education and/or Experience
Experience- Up to 6 months of related experience.
Education- Has a high school degree or equivalent. 
Language Skills
Ability to write reports, business correspondence, and procedure manuals such as Standard Operating Procedures (SOPs). Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public. Must be able to read and write using the English language. 
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, amortizations, proportions, percentages, cash flow, net present values, and depreciation. Ability to apply concepts of basic algebra and arithmetic. 
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Excel Spreadsheet software and Microsoft Word Processing software. 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds. 
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate. 
Rio Grande Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</div>

Member Service Officer, 1211 4th NW, Bilingual Preferred

Reference Agency

<div>
 
 Our client is looking for hiring an IT Service Officer / Senior Officer will manage, optimize, and support ITSM platforms to enhance IT service delivery and reporting.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Configure and optimize ITSM workflows
 </li>
 <li>
 Support incident, problem, change &amp; service request processes
 </li>
 <li>
 Build dashboards and management reports
 </li>
 <li>
 Implement automation within ITSM tools
 </li>
 <li>
 Ensure SLA configurations and escalation paths
 </li>
 <li>
 Manage integrations with enterprise systems
 </li>
 <li>
 Maintain system upgrades and data integrity
 </li>
 <li>
 Train users and create documentation
 </li>
 </ul>
 
 
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 2&ndash;4 years (Officer) / 4&ndash;6 years (Senior Officer) experience in ITSM / IT Operations
 </li>
 <li>
 Experience with ServiceNow, BMC Remedy, Jira, etc.
 </li>
 <li>
 Strong data analysis and reporting skills
 </li>
 <li>
 Knowledge of ITIL framework
 </li>
 </ul>
 
 
 
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 ITSM configuration
 </li>
 <li>
 Process automation
 </li>
 <li>
 Data reporting (Excel, Power BI, Tableau)
 </li>
 <li>
 SQL (plus)
 </li>
 <li>
 Analytical mindset
 </li>
 </ul>
 
 
</div>

IT Service Senior Officer

Search 10000+ Service officer jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 service officer jobs Near Me

Customer Service Officer

Customer Service Officer

Senior Customer Service Officer

Client Service Officer I/Floater

Client Service Officer I Floater/Call Center Officer

Member Service Officer, 1211 4th NW, Bilingual Preferred

IT Service Senior Officer