service operations coordinator

Pacific Power Group

<div><p><b>(Please Read First) Application Instructions:</b> To be considered for this position, please follow these two steps:</p><ul><li><b>
Complete the Culture Index Assessment</b> &ndash; Copy and paste the following link into your web browser: https://go.cultureindex.com/p/dGG2jU1BXGC</li><li><b>
Submit Your Application</b> &ndash; Click the &quot;Apply&quot; button at the end of this job description to officially apply for the role.</li></ul><p><b>
Your application will only be reviewed if BOTH steps are completed.</b></p><p><b>
Service Operations Coordinator - Generators</b></p><p><b>
Location:</b> Ridgefield, WA<br>
<b>Wage Range:</b> $25.00 - $31.00 per hour (based on experience)</p><p><b>
Work Schedule: </b>Monday - Friday, 7:30 AM - 4:30 PM<br>
<b>Work Type:</b> Full-Time</p><h3 class="jobSectionHeader"><b><br>
About the Role</b></h3><p>
We are seeking a <b>detail-driven Generator Service Operations Coordinator</b> to join our team in <b>Ridgefield, WA</b>. In this role, you&rsquo;ll be responsible for coordinating service delivery and handling the administrative functions tied to service orders.</p><p>
You&rsquo;ll thrive in this position if you enjoy <b>structured, routine-focused work</b> that requires <b>accuracy, consistency, and attention to detail</b>. The role is well-suited to someone who prefers a methodical workflow with clear processes, but who can also adapt when occasional changes or challenges arise.</p><p>
This is a position where your <b>factual, straightforward communication style</b> will be valued, and where your ability to remain focused on accuracy, timelines, and systematic follow-through will directly support the success of our Service Team and our customers.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li>
Open and manage <b>service work orders (SWOs)</b> while maintaining communication with managers and internal teams.</li><li>
Review and analyze requests for quotes to ensure accuracy and alignment with customer requirements.</li><li>
Record and track <b>time, travel expenses, and parts</b> for field technician.</li><li>
Invoice service work orders, resolve discrepancies, and ensure accuracy against customer purchase orders.</li><li>
Support <b>accounts receivable</b> inquiries through resolution.</li><li>
Build strong relationships with customers&mdash;providing proactive updates, initiating orders, and identifying opportunities to improve service.</li><li>
Coordinate with other departments to ensure collaboration and timely delivery of work.</li><li>
Prepare accurate repair orders, estimates, RMAs, and documentation.</li><li>
Contribute to <b>process improvement initiatives</b>&mdash;supporting efficiency, margin growth, and customer satisfaction.</li><li>
Compile all documentation for <b>clean billing within five business days</b> of job completion.</li><li>
Support field service activities across high speed standby power generation teams.<br>
</li></ul><h3 class="jobSectionHeader"><b>
Required Skills &amp; Experience</b></h3><ul><li><b>
Education:</b> High School Diploma (or equivalent).</li><li><b>
Experience:</b> 3-5 years of related work experience (preferred).</li><li>
Strong organizational skills with exceptional <b>attention to detail</b>.</li><li>
Exceptional <b>customer service orientation</b>.</li><li>
Ability to manage multiple tasks and prioritize effectively based on business needs.</li><li>
Proficiency in Microsoft Excel, Word, and PowerPoint.</li><li>
Experience using an ERP system.</li><li>
Reliable, responsible, and dependable in fulfilling work duties.</li><li>
Self-directed, motivated, and able to work independently with minimal supervision.</li><li>
Exceptional written, and verbal communication skills.<br>
</li></ul><h3 class="jobSectionHeader"><b>
Preferred Skills &amp; Experience</b></h3><ul><li>
Technical knowledge and/or experience in the <b>power generation or energy sectors</b>.</li><li>
Technical sales knowledge.</li><li>
Experience with scheduling</li><li>
Ability to read and interpret <b>technical drawings and documents</b> (standard and metric).</li><li>
Experience designing or improving <b>service administration and processes</b>.</li><li>
Familiarity with guiding or supporting staff development (cross-training).<br>
</li></ul><h3 class="jobSectionHeader"><b>
Who Thrives in This Role</b></h3><ul><li>
Someone who enjoys a <b>structured and stable work environment</b>, with tasks done in a systematic, predictable way.</li><li>
A professional who communicates in a <b>straightforward, factual manner</b>.</li><li>
An individual comfortable with <b>routine, detail-oriented work</b>, but who can also handle change or disruption without losing focus.</li><li>
Someone who finds satisfaction in ensuring <b>accuracy, compliance, and quality</b> in their work.</li><li>
A person who values <b>consistency, dependability, and reliability</b>&mdash;both in themselves and in their team.<br>
</li></ul><h3 class="jobSectionHeader"><b>
Why Join Us?</b></h3><ul><li>
Be part of a team that values <b>methodical precision, quality service, and strong customer relationships</b>.</li><li>
Work in an environment that appreciates <b>stability and order</b>, while encouraging <b>continuous improvement</b>.</li><li>
Gain opportunities to contribute to process improvement and staff development.</li><li>
Build your career in a company that values <b>your accuracy, reliability, and structured approach</b> to work.</li></ul><p><br>
If you are a <b>detail-oriented professional</b> who thrives in a structured, stable environment and enjoys supporting both internal teams and customers through accurate, consistent service delivery, we&rsquo;d love to hear from you. Apply today to join us as our next <b>Generator Service Operations Coordinator</b> in <b>Ridgefield, WA</b>.</p><p>
 <b>Complete the Culture Index Assessment</b> &ndash; Copy and paste the following link into your web browser:
</p><p>https://go.cultureindex.com/p/dGG2jU1BXGC</p><p><b>
Equal Opportunity Employer</b></p><p><i>
MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.</i></p><p><b>
Drug-Free Workplace</b></p><p><i>
MSHS PPG is a Drug-Free Workplace. All offers of employment are contingent on successful completion of a drug and alcohol screening, which may include testing for marijuana in compliance with applicable federal regulations and relevant state labor laws. We understand that marijuana laws vary by state, and our testing policies are designed to ensure compliance with both federal and state requirements where applicable.</i></p></div>

Service Operations Coordinator - Generators

Rolls-Royce

<div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div></div></div></div></div></div></div><p><b>Title: Sr. Service Operations Coordinator
</b></p><p><i>Pioneer the next generation of innovation. Join us and you&rsquo;ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.
</i></p><p></p><p><b>Position Summary:
</b></p><p>This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions. Leads and directs multiple service projects with direct interaction with customers at project locations. Foster and maintain positive business relationships to ensure customer satisfaction. Manages work of Field Service Technicians to achieve successful completion of department goals.
</p><p></p><p><b>Key Accountabilities:
</b></p><ul><li>Lead service work to ensure the installation/commissioning of gensets and ensure customer satisfaction.
</li><li>Manage all open projects according to budget and timeline.
</li><li>Understand and offer service solutions to satisfy customer needs and ensure customer satisfaction.
</li><li>Manage customer relationships and onsite activities with general contractors.
</li><li>Quote repairs and service work and provide follow up with customers, and when appropriate exercises the discretion and independent judgment on quoting and maintaining profitability.
</li><li>Audit field service reports for accuracy and completeness.
</li><li>Work closely with external and internal stakeholders in the delivery of genset solutions.
</li><li>Acts as primary factory contact for field service related inquiries.
</li><li>Provide activity summaries and project status information to upper management and customers on a regular basis.
</li><li>Maintain an expert level of knowledge of account products, business background, and current industry developments.
</li><li>Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls Royce Code of Conduct.
</li><li>Perform special projects as required
</li></ul><p></p><p><b>Basic Requirements:
</b></p><ul><li>Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
</li><li>Bachelor&rsquo;s Degree in Construction Management, Project Management, Business Administration, or Automotive Engineering and 5 years field service or project management experience in the industrial construction industry or 9 years of field service or project management experience in the industrial construction industry.
</li><li>Willingness to travel, domestic and international (up to 35% possible but will vary based on current projects)
</li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li>Excellent ability to manage concurrent tasks and bring projects to completion
</li><li>Excellent personal drive with a solution-oriented approach, and the ability to work extended periods without supervision.
</li><li>Excellent organizational, planning and follow-up skills
</li><li>Excellent interpersonal skills and the ability to work effectively with others
</li><li>Excellent analytical and problem-solving skills
</li><li>Excellent oral and written communication skills
</li><li>Strong presentation skills
</li><li>Strong ability to cope with frequent schedule and priority changes
</li></ul><p></p><p>Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.
</p><p></p><p>At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.<br>
</p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><br>
<b>Job Category
</b></h2></div></div></div></div></div></div></div>Service Operations
<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><br>
<b>Job Posting Date
</b></h2></div></div></div></div></div></div></div>23 Feb 2026; 00:02
<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><br>
<b>Pay Range
</b></h2></div></div></div></div></div></div></div>$81,520 - $132,470-Annually<br>
<div><div><div><div><div><div><div><p><br>
<b>Location:
</b></p></div></div></div></div></div></div></div>Mankato, MN<br>
<p><br>
<b>Benefits
</b></p><p>Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death &amp; dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.</p></div>

Sr. Service Operations Coordinator

Rolls-Royce Power Systems AG

<div><div><div><div><div><div><div><div><div>Job Description</div></div></div></div></div></div></div></div><div>
Title: Sr. Service Operations Coordinator</div><div><i>
Pioneer the next generation of innovation. Join us and you&rsquo;ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.</i></div><div></div><div>
Position Summary:</div><div>
This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions. Leads and directs multiple service projects with direct interaction with customers at project locations. Foster and maintain positive business relationships to ensure customer satisfaction. Manages work of Field Service Technicians to achieve successful completion of department goals.</div><div></div><div>
Key Accountabilities:</div><ul><li>
Lead service work to ensure the installation/commissioning of gensets and ensure customer satisfaction.</li><li>
Manage all open projects according to budget and timeline.</li><li>
Understand and offer service solutions to satisfy customer needs and ensure customer satisfaction.</li><li>
Manage customer relationships and onsite activities with general contractors.</li><li>
Quote repairs and service work and provide follow up with customers, and when appropriate exercises the discretion and independent judgment on quoting and maintaining profitability.</li><li>
Audit field service reports for accuracy and completeness.</li><li>
Work closely with external and internal stakeholders in the delivery of genset solutions.</li><li>
Acts as primary factory contact for field service related inquiries.</li><li>
Provide activity summaries and project status information to upper management and customers on a regular basis.</li><li>
Maintain an expert level of knowledge of account products, business background, and current industry developments.</li><li>
Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls Royce Code of Conduct.</li><li>
Perform special projects as required</li></ul><div></div><div>
Basic Requirements:</div><ul><li>
Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time</li><li>
Bachelor&rsquo;s Degree in Construction Management, Project Management, Business Administration, or Automotive Engineering and 5 years field service or project management experience in the industrial construction industry or 9 years of field service or project management experience in the industrial construction industry.</li><li>
Willingness to travel, domestic and international (up to 35% possible but will vary based on current projects)</li></ul><div></div><div>
Preferred Qualifications:</div><ul><li>
Excellent ability to manage concurrent tasks and bring projects to completion</li><li>
Excellent personal drive with a solution-oriented approach, and the ability to work extended periods without supervision.</li><li>
Excellent organizational, planning and follow-up skills</li><li>
Excellent interpersonal skills and the ability to work effectively with others</li><li>
Excellent analytical and problem-solving skills</li><li>
Excellent oral and written communication skills</li><li>
Strong presentation skills</li><li>
Strong ability to cope with frequent schedule and priority changes</li></ul><div></div><div>
Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.</div><div></div><div>
At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.</div><div><div><div><div><div><div><div><div><br>
Job Posting Date</div></div></div></div></div></div></div></div>
23 Feb 2026; 00:02<div><div><div><div><div><div><div><div><br>
Pay Range</div></div></div></div></div></div></div></div>
$81,520 - $132,470-Annually<div><div><div><div><div><div><div><div><br>
Location:</div></div></div></div></div></div></div></div>
Mankato, MN<div></div><div>
Benefits</div><div><div><div><div><div><div><div><div>
Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death &amp; dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.</div></div></div></div></div></div></div></div><div></div><div>
The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand <i>mtu</i>. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.</div><div><br>
We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.</div></div>

Jaypee India Limited

<p>Jaypee India Limited is looking for a highly organized and proactive <b>Service Coordinator</b> to manage customer service operations and coordinate field service engineers. The ideal candidate should have strong communication skills, the ability to handle client calls professionally, and excellent planning skills to allocate service engineers efficiently.</p><p>This role plays a key part in ensuring timely service support, customer satisfaction, and smooth field operations.</p><p>Key Responsibilities</p><ul><li>Handle incoming customer calls regarding service complaints, breakdowns, and maintenance requests.</li><li>Communicate clearly with clients to understand technical issues and record accurate service details.</li><li>Plan and assign service engineers based on:</li><li>Location</li><li>Priority level</li><li>Skillset</li><li>Availability</li><li>Prepare daily movement plans for service engineers.</li><li>Track and monitor:</li><li>Engineer location</li><li>Work status</li><li>Service completion reports</li><li>Ensure proper follow-up with customers after service completion.</li><li>Coordinate with spare parts and technical teams for urgent requirements.</li><li>Maintain service records, call logs, and job cards.</li><li>Ensure quick response time and reduce service delays.</li><li>Prepare daily/weekly service performance reports for management.</li></ul><p>Required Skills</p><ul><li>Excellent verbal and written communication skills.</li><li>Strong coordination and planning ability.</li><li>Basic technical understanding of construction equipment (preferred).</li><li>Ability to handle customer complaints calmly and professionally.</li><li>Good knowledge of MS Excel and basic reporting.</li><li>Problem-solving mindset.</li><li>Ability to work under pressure.</li></ul><p>Why Join Jaypee India Limited?</p><ul><li>Established brand in construction equipment manufacturing</li><li>Growing service network across India</li><li>Opportunity to work closely with technical and operations teams</li></ul><p>Job Type: Full-time</p><p>Pay: ₹13,000.00 - ₹20,000.00 per month</p><p>Work Location: In person</p>

Service Coordinator

Grundfos Pumps

<div><div><b>What is the job about?</b></div><div><b><br>
</b></div><p>The Service Coordinator Apply well-developed professional knowledge to liaise and build trust with customers, service staff and contractors regarding any scope of service work. Coordinate and schedule service operations and site visits.</p><p>
Handle customer requests (phone calls, orders etc.) and prepare standard quotations.
</p><div>He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner</div><div></div><div><b><br>
Your main responsibilities:</b></div><div><b><br>
</b></div><ul><li>Coordinate and schedule service operations (using Service Management System).</li><li>
Liaise and build trust with customers, service staff, contractors (Authorized Service Partners) regarding any scope of on-site work, including Health &amp;Safety aspects.</li><li>
Organize travels and site visits.</li><li>
Handle customer requests (phone calls, orders etc.) and prepare simple quotations.</li><li>
Assist in executing plans, policies and projects (e.g. monitoring service delivery, - level and - hours metrics etc.).</li><li>
Handle escalated complaints from customers and drive to satisfactory conclusion.</li><li>
Assist leadership and colleagues continuous improvement and execution of service plans.</li><li>
Prepare monthly performance reports for the Head of Service &amp; Solutions.
</li><li>Support administration tasks related to service workshop</li><li>
Reports matters related to Safety, Health and Environment</li><li>
Lives in Grundfos&rsquo;s core values, takes responsibility for own actions and takes care of colleagues, partners and customers</li></ul><div></div><div><b><br>
Your Background:</b></div><div><b><br>
</b></div><ul><li>Bachelor&rsquo;s Degree, Associate&rsquo;s Degree or equivalent work experience2 years of work experience in the industry or comparable environment</li><li>
SAP experience preferred</li><li>
Experience driving well-defined processes within the service environment.</li><li>
Ability to lead minor processes or projects.</li><li>
Ability to lead a well-defined business process within the service environment.</li><li>
Most likely to have 5-10 years of relevant work experience before entering level besides formal education.</li><li>
Technical, functional and professional</li><li>
Ability influence others and follow processes.</li><li>
Some experience supporting key business initiatives.</li><li>
Knowledge of best practices and relevant practices, systems in the service environment</li></ul><div></div><div><b><br>
Do you want to learn more?</b></div><div></div><div><br>
This position is based in Egypt-Cairo. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.</div><div></div><div><br>
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people</div><div></div><div><br>
We look forward to hearing from you.</div></div><p></p>

Hurst Mechanical/Control Resource

<p><b>Job Overview</b><br/>We are seeking an organized, detail-oriented, and customer-focused HVAC Service Dispatcher to coordinate service operations for our commercial and industrial HVAC clients. This role is crucial to the efficiency and success of our field service team by ensuring that service technicians are properly scheduled, equipped, and informed to meet customer needs.</p><p><b>Responsibilities</b></p><ul><li>Schedule and dispatch HVAC service technicians for routine maintenance, emergency service calls, and quoted repairs.</li><li>Monitor technician routes and workloads to ensure efficiency and timely response.</li><li>Prioritize service requests based on urgency, location, and technician availability.</li><li>Serve as the primary point of contact for commercial and industrial clients regarding service requests, updates, and scheduling.</li><li>Maintain a professional and courteous demeanor in all customer interactions.</li><li>Accurately enter service calls, notes, and technician feedback into the company&rsquo;s service system.</li><li>Maintain detailed records of service calls, job progress, and completion reports.</li><li>Review and close out completed work orders.</li><li>Relay technical information between technicians, customers, and internal departments.</li><li>Follow up on open jobs, back-ordered parts, and customer concerns.</li><li>Work closely with the service manager, parts department, and sales team to ensure cohesive workflow.</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma or equivalent; associate degree or technical certification preferred</li><li>2+ years of experience in dispatching or coordination, preferably in HVAC or another skilled trade industry</li><li>Strong computer skills (experience with dispatch software, CRM systems, MS Office Suite)</li><li>Excellent communication and problem-solving skills</li><li>Ability to multitask and thrive in a fast-paced environment</li><li>Knowledge of local geography and service area is a plus</li></ul><p>Job Type: Full-time</p><p>Pay: $18.00 - $26.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

HVAC Service Dispatcher

Xoom Delivery Services

<p><b>Now Hiring: Fleet Coordinator &ndash; Careem Project</b></p><p><b>Xoom Delivery Services LLC</b> is seeking a qualified and experienced <b>Fleet Coordinator</b> to manage operations for our <b>Careem Project</b>.</p><p><b>Position Overview:</b><br/>The Fleet Coordinator will be responsible for overseeing rider performance, daily operational activities, and coordination between field teams and management to ensure service excellence for the Careem account.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and monitor rider and driver operations</li><li>Ensure compliance with Careem and company SOPs</li><li>Coordinate daily movement, attendance, and performance</li><li>Act as a link between riders, HR, and Operations</li><li>Support recruitment, onboarding, and training as required</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>2+ years of experience</b> in fleet, logistics, or last-mile delivery operations</li><li>Prior experience with <b>Careem or similar platforms</b> is an advantage</li><li>Strong communication, coordination, and reporting skills</li><li>Professional attitude with a results-driven mindset</li></ul><p>Please Note: If you don't have relevant experience than please skip. We are hiring only people working in Delivery Industry.</p><p><b>We Offer:</b></p><ul><li>Competitive salary package</li><li>Professional growth and development opportunities</li><li>Exposure to leading delivery platforms such as Careem</li><li>Supportive and structured work environment</li></ul><p>Location: Dubai<br/>Apply with CV: Kailash@xoom.ae</p><p>Job Type: Full-time</p>

Fleet Coordinator

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