operations manager

restaurant manager

maintenance coordinator

f&b service manager

guest service agent

service operations manager

malomatia

<div>
 
 
 Job Summary:
 
 
 
 As an IT Service Operations Manager, your role is crucial in ensuring the smooth and efficient delivery of IT services to our client. You will be leading a team that is responsible for maintaining, optimizing, and supporting our application solution and e-services developed to our client. Your primary focus will be to guarantee high availability, reliability, and user satisfaction. Your strategic thinking, technical expertise, and leadership skills will be essential in driving our IT service operations toward excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, mentor, and manage IT professionals to deliver operational excellence.
 </li>
 <li>
 Serve as primary client contact, ensuring accountability for end-user services.
 </li>
 <li>
 Oversee daily IT service operations, aligning with business objectives and SLAs.
 </li>
 <li>
 Monitor and manage IT service performance, addressing issues proactively.
 </li>
 <li>
 Collaborate with cross-functional teams and stakeholders for optimal solutions.
 </li>
 <li>
 Implement ITIL processes across incidents, requests, and changes.
 </li>
 <li>
 Drive continuous improvement initiatives to enhance service quality and efficiency.
 </li>
 <li>
 Manage vendor relationships, contracts, and service level agreements.
 </li>
 <li>
 Design, mobilize, and transition new services, defining service levels and KPIs.
 </li>
 <li>
 Prepare reports on IT service performance, risks, and operational improvements.
 </li>
 <li>
 Ensure compliance with quality systems and project scope change management.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Knowledge:
 
 
 <ul>
 <li>
 Deep expertise in IT service management frameworks (ITIL, COBIT, SIAM, ISO 20000).
 </li>
 <li>
 Strong understanding of incident, problem, change, and release management.
 </li>
 <li>
 Project management experience in Waterfall, Scrum, and Agile methodologies.
 </li>
 <li>
 Proficiency in IT infrastructure, application management, networking, cloud, and security.
 </li>
 <li>
 Leadership, analytical thinking, and problem-solving capabilities.
 </li>
 <li>
 Excellent written, verbal, and interpersonal communication skills.
 </li>
 </ul>
 
 
 
 
 
 Behavioral Attributes:
 
 
 <ul>
 <li>
 Customer-focused, service-oriented, and results-driven.
 </li>
 <li>
 Collaborative, inclusive, and adaptable in dynamic IT environments.
 </li>
 <li>
 Strategic thinker with strong accountability and ownership of initiatives.
 </li>
 <li>
 Able to manage high-pressure situations with composure and professionalism.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, or related field.
 </li>
 <li>
 10+ years in IT service operations; 4+ years in application management and operations.
 </li>
 <li>
 Proven experience leading teams and managing end-to-end IT service delivery.
 </li>
 <li>
 Track record in process improvement, vendor management, and operational optimization.
 </li>
 </ul>
 
 
 
 
 
 Certifications:
 
 
 <ul>
 <li>
 ITIL Foundation or higher (required)
 </li>
 <li>
 PMP, Agile/Scrum, COBIT, SIAM, ISO 20000 (preferred)
 </li>
 </ul>
 
 
 
 
 Interested candidates are invited to apply for this position through the following link:
 
 
 [Service Operations Manager - Malomatia Career Site Careers]
 
 
 
</div>

Service Operations Manager

CRESCITA Contracting

Job SummaryWe are seeking an experienced Operations Manager to oversee and optimize daily operations within our service-based organization. The ideal candidate will have a strong background in managing large teams, streamlining operational processes, and handling administrative functions to ensure efficiency, quality service delivery, and business growth.Key Responsibilities<ul><li>Manage and oversee end-to-end daily operations across multiple departments or locations</li><li>Lead, supervise, and motivate a large team to achieve performance and service targets</li><li>Develop, implement, and monitor operational policies and procedures</li><li>Ensure high standards of service quality, customer satisfaction, and compliance</li><li>Handle administrative responsibilities including reporting, documentation, scheduling, and coordination</li><li>Analyze operational performance, identify gaps, and implement continuous improvement initiatives</li><li>Coordinate with senior management to align operations with business goals</li><li>Manage workforce planning, training, and performance evaluations</li><li>Control operational costs while maintaining service excellence</li></ul>Requirements &amp; Qualifications<ul><li>Minimum 7 years of experience in operations management within the service industry</li><li>Proven experience managing large teams effectively</li><li>Strong background in administration and operational coordination</li><li>Excellent leadership, communication, and problem-solving skills</li><li>Ability to multitask and perform under pressure in a fast-paced environment</li><li>Strong organizational and time-management abilities</li><li>Proficiency in operational reporting and basic office systems/tools</li></ul>Preferred Skills<ul><li>Experience handling multi-location or high-volume service operations</li><li>Strong decision-making and conflict-resolution skills</li><li>Ability to drive process improvements and operational efficiency</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Growth and advancement opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: PermanentPay: QAR6,000.00 - QAR7,500.00 per month

Operations Manager

Job SummaryWe are seeking an experienced and dynamic Operations Manager to oversee and streamline daily operations within our service organization. The ideal candidate will have a minimum of six years of relevant experience in the service industry, with proven expertise in managing large teams and handling office administration functions effectively. This role requires strong leadership, organizational, and problem-solving skills to ensure operational excellence and service quality.Key ResponsibilitiesOperations Management<ul><li>Plan, oversee, and coordinate daily operational activities to ensure smooth service delivery.</li><li>Develop and implement operational policies and procedures to improve efficiency and productivity.</li><li>Monitor performance metrics and ensure targets and service standards are consistently met.</li><li>Identify process improvement opportunities and implement best practices.</li></ul>Team Leadership &amp; Workforce Management<ul><li>Manage, supervise, and lead a large team across various functions.</li><li>Allocate responsibilities, set performance goals, and conduct regular evaluations.</li><li>Provide guidance, coaching, and training to enhance team performance.</li><li>Ensure proper manpower planning, scheduling, and deployment.</li></ul>Office &amp; Administrative Management<ul><li>Oversee office administration, facilities management, and general workplace operations.</li><li>Ensure compliance with company policies, industry regulations, and health &amp; safety standards.</li><li>Manage vendor relationships and coordinate with internal departments.</li></ul>Client &amp; Stakeholder Coordination<ul><li>Maintain strong relationships with clients to ensure service satisfaction.</li><li>Address operational issues, escalations, and service-related concerns promptly.</li><li>Collaborate with senior management to align operational strategies with business objectives.</li></ul>Financial &amp; Reporting Responsibilities<ul><li>Assist in budgeting, cost control, and expense monitoring.</li><li>Prepare operational reports and present performance updates to management.</li><li>Ensure cost-effective resource utilization.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field (preferred).</li><li>Minimum 6 years of experience in the service industry.</li><li>Proven experience managing large teams (50+ employees preferred).</li><li>Strong office management and administrative experience.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Proficiency in MS Office and operational management systems.</li></ul>Key Competencies<ul><li>Leadership &amp; Team Management</li><li>Strategic Planning &amp; Execution</li><li>Operational Efficiency</li><li>Decision-Making &amp; Problem-Solving</li><li>Client Relationship Management</li><li>Time Management &amp; Multitasking</li></ul>Job Types: Full-time, PermanentPay: QAR5,500.00 - QAR7,500.00 per month

Operations Head

Job Summary:We are seeking a highly experienced Senior Operations Manager to lead and oversee administrative and operational functions within the organization. The ideal candidate will have strong leadership capabilities, experience managing large teams, and a proven ability to establish and implement structured processes to improve overall business efficiency. Experience in the service industry is preferred.Key Requirements:<ul><li>Minimum 7+ years of experience in the administration field</li><li>Proven experience managing and supervising large teams</li><li>Strong operational management experience</li><li>Demonstrated ability to develop and implement company structure, policies, and procedures</li><li>Experience in the service industry preferred</li><li>Valid driving license preferred</li><li>Strong leadership and decision-making skills</li></ul>Key Responsibilities:<ul><li>Oversee daily administrative and operational activities</li><li>Lead, manage, and motivate large teams to achieve company objectives</li><li>Develop and implement organizational structures, systems, and workflows</li><li>Improve operational efficiency and service delivery standards</li><li>Establish policies, procedures, and performance benchmarks</li><li>Monitor operational performance and implement corrective actions when required</li><li>Coordinate across departments to ensure smooth business operations</li></ul>Skills &amp; Competencies:<ul><li>Strong organizational and strategic planning abilities</li><li>Excellent leadership and people management skills</li><li>Effective communication and interpersonal skills</li><li>Ability to work under pressure and meet deadlines</li><li>Problem-solving and process improvement mindset</li></ul>Job Types: Full-time, Permanent

Senior Operations Manager

brilliant mind events

Location: Qatar We are hiring a Data &amp; Operations Support Manager to manage the data and operational requirements for the event. You will ensure data accuracy, support operational planning, and troubleshoot issues as they arise during the event.If you have a background in data management and operational support, apply today! Apply now!Job Types: Full-time, Temporary

Data & Operations Support Manager

Sharaka Holdings

The Operations &amp; Tenant Relations Manager is responsible for the overall operational management of Baraha Town, ensuring smooth day-to-day property operations while maintaining strong tenant relationships, high occupancy levels, and excellent service standards. The role oversees facilities management, service providers, compliance, and tenant satisfaction to ensure efficient property performance and a positive community environment.Responsibilities<ul><li>Oversee and manage the day-to-day operations of Baraha Town, ensuring smooth functioning of residential, retail, and common areas in alignment with the direction of the General Manager.</li><li>Implement approved operational plans, policies, and procedures to maintain service standards, efficiency, and asset performance.</li><li>Supervise facilities management activities, ensuring preventive and corrective maintenance programs are effectively executed and infrastructure reliability is maintained.</li><li>Manage and monitor third-party contractors and service providers, ensuring compliance with agreed service levels and reporting performance outcomes.</li><li>Prepare and recommend annual operational budgets for review and approval; monitor expenditure and control costs within approved limits.</li><li>Serve as the primary point of contact for tenants, ensuring timely resolution of inquiries, complaints, and service requests.</li><li>Oversee tenant lifecycle management, including onboarding, renewals, compliance monitoring, and dispute resolution, safeguarding lease integrity and community standards.</li><li>Promote tenant satisfaction and retention initiatives, while escalating significant disputes or legal matters.</li><li>Coordinate with finance on rent collection follow-ups and provide regular updates on occupancy, tenant performance, and operational matters.</li><li>Prepare periodic operational and tenant performance reports for submission to the General Manager, highlighting risks, trends, and improvement recommendations.</li><li>Lead and supervise onsite staff and service teams, setting performance expectations and ensuring adherence to service standards.</li><li>Support the General Manager in implementing strategic initiatives, improvement projects, and business continuity plans for Baraha Town.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Property Management, Engineering, or related field.</li><li>Minimum 8-10 years&rsquo; experience in property operations and tenant relations.</li><li>Experience in mixed-use developments preferred.</li><li>Strong knowledge of facilities management and lease administration.</li><li>Excellent communication and conflict resolution skills.</li><li>Budget management experience.</li><li>Strong organizational and leadership abilities.</li></ul>Job Types: Full-time, Permanent

Operations & Tenant Relations Manager

<div>
 
 The Operations &amp; Tenant Relations Manager is responsible for the overall operational management of
 
 Baraha Town
 
 , ensuring smooth day-to-day property operations while maintaining strong tenant relationships, high occupancy levels, and excellent service standards. The role oversees facilities management, service providers, compliance, and tenant satisfaction to ensure efficient property performance and a positive community environment.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Oversee and manage the day-to-day operations of Baraha Town, ensuring smooth functioning of residential, retail, and common areas in alignment with the direction of the General Manager.
 </li>
 <li>
 Implement approved operational plans, policies, and procedures to maintain service standards, efficiency, and asset performance.
 </li>
 <li>
 Supervise facilities management activities, ensuring preventive and corrective maintenance programs are effectively executed and infrastructure reliability is maintained.
 </li>
 <li>
 Manage and monitor third-party contractors and service providers, ensuring compliance with agreed service levels and reporting performance outcomes.
 </li>
 <li>
 Prepare and recommend annual operational budgets for review and approval; monitor expenditure and control costs within approved limits.
 </li>
 <li>
 Serve as the primary point of contact for tenants, ensuring timely resolution of inquiries, complaints, and service requests.
 </li>
 <li>
 Oversee tenant lifecycle management, including onboarding, renewals, compliance monitoring, and dispute resolution, safeguarding lease integrity and community standards.
 </li>
 <li>
 Promote tenant satisfaction and retention initiatives, while escalating significant disputes or legal matters.
 </li>
 <li>
 Coordinate with finance on rent collection follow-ups and provide regular updates on occupancy, tenant performance, and operational matters.
 </li>
 <li>
 Prepare periodic operational and tenant performance reports for submission to the General Manager, highlighting risks, trends, and improvement recommendations.
 </li>
 <li>
 Lead and supervise onsite staff and service teams, setting performance expectations and ensuring adherence to service standards.
 </li>
 <li>
 Support the General Manager in implementing strategic initiatives, improvement projects, and business continuity plans for Baraha Town.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Property Management, Engineering, or related field.
 </li>
 <li>
 Minimum 8-10 years&rsquo; experience in property operations and tenant relations.
 </li>
 <li>
 Experience in mixed-use developments preferred.
 </li>
 <li>
 Strong knowledge of facilities management and lease administration.
 </li>
 <li>
 Excellent communication and conflict resolution skills.
 </li>
 <li>
 Budget management experience.
 </li>
 <li>
 Strong organizational and leadership abilities.
 </li>
 </ul>
 
 
</div>

Explore 1664+ Service operations manager in Doha this March. Find roles across top companies and apply now to boost your career.

1664 service operations manager jobs In Doha

Service Operations Manager

Operations Manager

Operations Head

Senior Operations Manager

Data & Operations Support Manager

Operations & Tenant Relations Manager

Operations & Tenant Relations Manager