service operator

Valcor

<div><h2 class="jobSectionHeader"><b>Position Summary</b></h2><p>
ValCorp is seeking a professional and reliable Lead Telephone Operator to support the VA Central California Health Care System's 24/7 switchboard operations. This role supports daily operator coordination, staffing coverage, telephone office communication, emergency notification support, and compliance with VA policies and the Performance Work Statement (PWS).</p><h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities</b></h2><ul><li>
Prepare duty schedules, vacation schedules, and shift coverage plans to support continuous 24/7 operations.</li><li>
Conduct audits of telephone instruments, supplies, alarm systems, and related communication resources.</li><li>
Supervise daily activities of unit personnel and help ensure adequate coverage across assigned shifts.</li><li>
Review and support correction of deficiencies, incident reports, and caller complaint documentation.</li><li>
Serve as a liaison between ValCorp and the VA Telephone Office for routine operational matters.</li><li>
Maintain updated manuals, directories, communication guidelines, and job-related reference materials.</li><li>
Support training of new operators and reinforce compliance with VA procedures and contract requirements.</li><li>
Assist with emergency communications, paging procedures, escalations, and timely operational follow-up.</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><ul><li>
Minimum of two (2) years of switchboard, telephone operator, call center, dispatch, or related communication experience.</li><li>
Prior lead, supervisory, or team coordination experience preferred.</li><li>
Strong verbal communication, organizational, and documentation skills.</li><li>
Ability to support 24/7 staffing operations, shift coverage planning, and time-sensitive communications.</li><li>
Familiarity with Cisco Finesse or similar telephone and call-routing systems preferred.</li><li>
Must be eligible to successfully complete required government background screening.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Competencies</b></h2><ul><li>
Shift coverage planning and operator coordination</li><li>
Telephone office communication and follow-through</li><li>
Emergency communication support</li><li>
Documentation accuracy and records maintenance</li><li>
Professionalism, reliability, and attention to detail</li></ul></div>

Lead Telephone Operator- VA Central California Health Care System, Fresno

UC Irvine Health

<div>Overview:
<div><b>
UCI Health</b> is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America&rsquo;s Best Hospitals by U.S. News &amp; World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County&rsquo;s only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.</div><div>
To learn more about UCI Health, visit www.ucihealth.org.</div>
Responsibilities:
<p><b>
Position Summary:
</b></p><p>PBX Operator&rsquo;s responsibilities include the timely answering of incoming telephone calls and proper routing of telephone communications. The PBX Operator is to display courtesy and use excellent Customer Service standards with all patients, staff, visitors, and physicians. The PBX Operator will work in a cooperative manner to fulfill the goals of the Department and the Hospital.</p>
Qualifications:
<p><b>
Required Qualifications:</b></p><ul><li>
High School diploma or equivalent</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Previous PBX/Communications experience</li><li>
Customer Services experience</li><li>
Computer and typing skills</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Hearing and Visual acuity</li><li>
Manual dexterity to perform keyboard functions</li><li>
Ability to push wheelchairs</li><li>
Ability to lift 25 pounds</li></ul><p></p><p><b><br>
Total Rewards</b></p><p>
We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.</p><p></p><p><b><br>
Conditions of Employment:</b></p><p>
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:</p><ul><li>
Background Check and Live Scan</li><li>
Employment Misconduct*</li><li>
Legal Right to Work in the United States</li><li>
Vaccination Policies</li><li>
Smoking and Tobacco Policy</li><li>
Drug Free Environment</li></ul><p></p><ul><li><br>
<i>Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
</i></li></ul><p>The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.</p><ul><li>
California Child Abuse and Neglect Reporting Act</li><li>
E-Verify</li><li>
Pre-Placement Health Evaluation</li></ul><p>
Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php</p><p><b><br>
Closing Statement:</b>
</p><p>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
<br>
<br>
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
<br>
<br>
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.</p></div>

PBX Operator-Communications-Part time-Lakewood-Nights

Majid Al Futtaim

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 </p>
 <p>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 </p>
 <p>
 </p>
 <p>
  <strong>
   ROLE SUMMARY
  </strong>
 </p>
 <p>
  To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 </p>
 <p>
 </p>
 <p>
  <strong>
   ROLE PROFILE
  </strong>
 </p>
 <ul>
  <li>
   Greet customers warmly and create a friendly, welcoming environment.
  </li>
  <li>
   Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
  </li>
  <li>
   Handle cash, card, and digital transactions accurately using the POS system.
  </li>
  <li>
   Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
  </li>
  <li>
   Upsell tickets, combo deals, and retail items to maximize revenue.
  </li>
  <li>
   Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
  </li>
  <li>
   Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
  </li>
  <li>
   Monitor customer flow and provide assistance to avoid queues or delays.
  </li>
  <li>
   Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
  </li>
  <li>
   Maintain accurate records of transactions, refunds, and reports as required.
  </li>
  <li>
   Follow all company policies regarding hygiene, health, safety, and data security.
  </li>
  <li>
   Support colleagues and other departments during peak times, special events, and promotions.
  </li>
  <li>
   Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   REQUIREMENTS
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
  </li>
  <li>
   Strong communication and customer service skills, with a friendly and professional attitude.
  </li>
  <li>
   Ability to work under pressure in a fast-paced, guest-facing environment.
  </li>
  <li>
   Flexible to work shifts, including evenings, weekends, and public holidays.
  </li>
  <li>
   Adherence to hygiene, grooming, and uniform standards at all times.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
</div>


Customer Service Officer

Halliburton

<div><p>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.</p>
<div><div><div><h2 class="jobSectionHeader"><b>Job Duties</b></h2>
</div><div>Under general supervision, performs all phases of the rigging up and down of service line equipment on work locations both on and offshore. Provides the planning necessary for the job including equipment set up, well site direction, and customer related support activities. Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp. Mentors and trains lower level Service Operators and Operator Assistants in areas of expertise. Monitors instruments and performs necessary calculations to ensure quality of the data at the well. Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results. Checks and verifies equipment as per job plan, properly maintains equipment and completes all job documentation. Conducts pre- job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required. The ability to perform basic mathematical calculations is required. Basic reading comprehension and writing skills are required. Skills are acquired through the completion of a high school diploma and 4+years of experience in oil field drilling activities, including 3+ years of underbalanced drilling and/or managed pressure drilling. Must have met the minimum competency requirements for Svc Specialist I-GBA.</div>
</div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
</div></div></div><div></div><p><b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p>
<p></p><p><b>Location</b></p>
<p>Jubail Highway Abu Hadria Exit, Al-Khobar, Al Khobar, 31952, Saudi Arabia</p>
<p></p><p><b>Job Details</b></p>
<p><b>Requisition Number:</b> 210064
<br>
<b>Experience Level: </b>Experienced Hire
<br>
<b>Job Family:</b> Operations
<br>
<b>Product Service Line: </b>Testing and Subsea
<br>
<b>Full Time / Part Time: </b>Full-time</p>
<p><b>Additional Locations for this position:</b></p>
<p></p><p><b>Compensation Information</b>
<br>
Compensation is competitive and commensurate with experience.</p></div>

Underbalanced Drilling Specialist

Hilton

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Exceptional Hospitality Starts with You
  <br/>
  <br/>
 </strong>
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 <strong>
  Reservations Agent
 </strong>
 , you&rsquo;re not just handling booking inquiries &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Here's what you'll do during a typical day:
 <br/>
 <br/>
 <ul>
  <li>
   As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal.
  </li>
  <li>
   Answers calls originating from external and internal sources.
  </li>
  <li>
   Directs caller to appropriate extension or room. Verifies last name of guest for all room calls.
  </li>
  <li>
   Assists guests with directions or other required information.
  </li>
  <li>
   Open and close tickets as per guest or staff requests
  </li>
  <li>
   Directs hotel staff to assist guests, upon request.
  </li>
  <li>
   Communicates to callers in a clear and concise manner.
  </li>
  <li>
   Inputs/writes messages using proper grammar and spelling.
  </li>
  <li>
   Verifies names and telephone numbers.
  </li>
  <li>
   Properly handles all incoming urgent matters or emergencies for the guests and hotel.
  </li>
  <li>
   Works with hotel management and/or security in order to calmly direct appropriate action.
  </li>
  <li>
   Appropriately documents all emergencies.
  </li>
  <li>
   In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company:
  </li>
  <li>
   Operate facsimile to send and receive transmissions for guests.
  </li>
  <li>
   Notify guests of receipts using computer system.
  </li>
  <li>
   Call for repair and technical support of all computer based equipment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What It Takes to Make the Stay
  <br/>
  <br/>
 </strong>
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 <br/>
 <br/>
 A passion for spreading the light and warmth of
 <strong>
  Hospitality
 </strong>
 . Acting with
 <strong>
  Integrity
 </strong>
 and always doing the right thing. Inspiring others through
 <strong>
  Leadership
 </strong>
 . A belief that
 <strong>
  Teamwork
 </strong>
 drives the best outcomes. A sense of
 <strong>
  Ownership
 </strong>
 and accountability. And a focus on the
 <strong>
  Now
 </strong>
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 <strong>
  Join an Award-Winning Workplace Culture
  <br/>
  <br/>
 </strong>
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 <br/>
 <br/>
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 <br/>
 <br/>
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 <br/>
 <br/>
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>


Telephone Operator (Arabic Speaker)

Central Florida Sleep Diagnostic & Treatment Center

<p>The Sleep Program Coordinator / Telephone Operator Supervisor is responsible for overseeing the daily coordination of the Sleep Medicine Program while supervising the telephone operator team to ensure exceptional patient access, timely scheduling, insurance authorization, and outstanding customer service.</p><p>This position serves as the central point of communication between patients, physicians, referring providers, insurance companies, sleep laboratory staff, and durable medical equipment (DME) providers. The coordinator ensures patients move efficiently through the diagnostic and treatment process while maintaining high standards of customer service and operational excellence.</p><p>The Telephone Operator Supervisor is responsible for monitoring telephone performance, coaching staff, ensuring prompt call answering, maintaining quality standards, and improving patient satisfaction.</p><p>Pay: $15.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Clinical Program Coordinator/Phone Call Supervisor

<div><h2 class="jobSectionHeader"><b>Position Summary</b></h2><p>
The Customer Service Representative III / Shift Lead oversees daily operator activities, supports shift coverage, monitors call flow, and assists with emergency communication procedures. This role serves as the on-shift supervisor and provides operational support as an alternate to the Program Coordinator.</p><h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities</b></h2><ul><li>
Oversee operator performance, shift coverage, and daily coordination of assigned personnel.</li><li>
Prepare duty schedules, PTO coverage plans, and shift assignments to support continuous service requirements.</li><li>
Monitor call flow, customer service quality, and adherence to established communication procedures.</li><li>
Conduct audits of telephone instruments, supplies, and work area readiness.</li><li>
Prepare incident reports, caller complaint documentation, and related operational records as required.</li><li>
Train new operators on procedures, communication expectations, and contract-specific requirements.</li><li>
Support emergency response procedures, escalation protocols, and timely communication with appropriate personnel.</li><li>
Serve as an on-shift resource for operators and assist with resolving routine operational issues.</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><ul><li>
Minimum of two (2) years of call center, switchboard, customer service, or related communication experience.</li><li>
Minimum of one (1) year of supervisory, lead, or team coordination experience.</li><li>
Strong communication, customer service, and documentation skills.</li><li>
Ability to work in a fast-paced environment and respond appropriately to urgent or emergency communications.</li><li>
Must be eligible to successfully complete required VA background checks.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Competencies</b></h2><ul><li>
Shift leadership and operator support</li><li>
Schedule coordination and coverage planning</li><li>
Customer service quality and professionalism</li><li>
Emergency communication support</li><li>
Documentation accuracy and follow-through</li></ul></div>

Customer Service Representative III / Shift Lead- San Francisco VA Health Care System

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