service or work dispatcher

Star Group LP

<div>Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!

Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.

Specific duties include:
<ul>
<li>Scheduling service calls and providing work orders for Service Technicians according to urgency</li>
<li>Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required</li>
<li>Communicating with other Dispatchers, Service Technicians and other departments</li>
</ul>
Requirements:

As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.

Specific qualifications include:
<ul>
<li>High School Diploma or Equivalent</li>
<li>1 -2 years prior dispatch experience preferred</li>
<li>Prior experience in a customer service setting a plus</li>
<li>Proven problem solving skills</li>
<li>Ability to work well in a fast paced environment</li>
<li>Proficiency with the MS Office Suite, MS Outlook and Web navigation</li>
</ul>
Benefits:

As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
<ul><li>Medical coverage (F/T staff)</li></ul>
<ul><li>Dental coverage (F/T staff)</li></ul>
<ul><li>Retirement Savings</li></ul>
<ul><li>Plus more!</li></ul>

Build a rewarding career with an industry leader!

Apply now!

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.</div>

Service Dispatcher

Chicken Ranch Casino

<div>Dispatcher
Position Summary 
As a Team Member of the Dispatch team, the Dispatcher is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Dispatcher is responsible for timely documentation of events, dispatching Security to calls, and operating perimeter surveillance equipment.
<div>Position Functions 
Essential Functions 
<ul><li>Operate dispatch and surveillance equipment.</li><li>Coordinate response to calls and emergency situations.</li><li>Track departmental duty assignments and break times.</li><li>Monitor entrances and surrounding property via surveillance equipment within and around CRCR to protect against theft and maintain the security of CRCR assets.
</li><li>Enter accurate information into a computer-aided dispatching system.</li><li>Conduct video review investigations, working closely with surveillance and completing appropriate investigative documentation to support outcomes.</li><li>Utilize the appropriate documentation process to record all activities that affect CRCR, Team Members and Guests. Reports daily activities to direct Supervisors and/or Security Manager.
</li><li>Ensure proper notifications are made in regard to emergency situations or as directed.
</li><li>Understand and comply with all business and departmental rules and regulations, policies, and procedures.</li><li>Effectively utilizes radio communication systems and departmental codes and call-signs.
</li><li>Report daily activities to direct leads, Supervisors and/or Security Management.</li><li>Other duties as assigned.</li></ul></div><div>
Skills 
<ul><li>Strong listening and communication skills.</li><li>Problem-solving and critical thinking.</li><li>Must be able to work independently and maintain a high level of performance.</li><li>Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
</li><li>Demonstrates a flock mentality, focused on teamwork and collaboration with others.</li><li>Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
</li><li>Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
</li><li>Builds lasting relationships by demonstrating honesty, integrity, and effective communication.</li><li>Driven to exceed expectations while remaining accountable and fair.</li><li>Identify a wide range of chicken breeds.
</li></ul></div><div>Qualifications 
Minimum requirements: 
<ul><li>Must be at least 18 years of age.</li><li>High School Diploma (or GED or High School Equivalence Certificate).</li><li>Ability to type a minimum of 30 words per minute.
</li><li>Proficient in Windows and Microsoft Office Suite.
</li></ul></div><div>Preferred qualifications: 
<ul><li>1+ years in a Dispatch role.</li></ul></div>
Disclaimer 
This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.</div>

Dispatcher - PT

Florida Home Performance

Job Summary We are seeking an energetic and detail-oriented CSR/Dispatcher to join our dynamic transportation team. In this vital role, you will coordinate daily dispatch operations, manage and serve as the primary point of contact for technicians, clients, and internal teams. Your proactive communication skills and technical expertise will ensure seamless transportation management, optimize logistics workflows, and uphold exceptional customer service standards. This position offers an exciting opportunity to contribute to a fast-paced home performance company where efficiency and accuracy drive success.Duties<ul><li>Coordinate and schedule technician dispatch using field service management systems such as WEX FSM &amp; Azuga.</li><li>Utilize GPS and GIS tools to track vehicle locations.</li><li>Communicate effectively with drivers, clients, and internal departments via multi-line phone systems, maintaining professional phone etiquette at all times.</li><li>Enter data accurately into systems like WEX to document dispatch details, payments, maintenance plans.</li></ul>Experience<ul><li>Proven experience in dispatching or customer service roles.</li><li>Excellent communication skills&mdash;both verbal and written&mdash;and proficiency in phone etiquette for professional interactions.</li><li>Experience working with multi-line phone systems and handling high-volume calls efficiently.</li><li>Ability to adapt quickly in a fast-paced environment while maintaining attention to detail in dispatching tasks. This role is paid &mdash; offering a rewarding opportunity for motivated individuals eager to grow their careers in customer service/dispatch!</li></ul>Job Type: Full-timePay: From $20.00 per hourExpected hours: 40 per weekWork Location: In person

CSR/Dispatcher

Alta Pest Control

<div>Description:

Who We Are
Founded in 2013, Alta Pest Control has quickly risen to prominence, earning a spot on the Inc 5000 list and ranking #26 on the PCT Top 100. With 17 locations nationwide we're proud to offer a wide range of services aimed at safeguarding our customers' homes.
At Alta Pest Control, we believe in more than just getting rid of pests&mdash;we&rsquo;re about creating peace of mind. Our team is driven, innovative, and committed to delivering outstanding service. If you&rsquo;re looking for a company that values your growth, supports your goals, and keeps things moving forward, you&rsquo;ve found it.
What You&rsquo;ll Do
We&rsquo;re looking for a proactive and adaptable Dispatcher to support our daily operations and ensure timely and accurate scheduling of services. This role requires strong problem-solving skills and the ability to respond quickly to changing circumstances while maintaining service standards and customer satisfaction. In this role every day is a little different, but your mission stays the same: deliver quality, exceed expectations, and represent Alta with pride.
What Your Day Might Look Like<ul><li>
Respond to same-day service needs, including handling call-outs, rebuilding routes, and adding stops as required.</li><li>
Schedule past-due service stops to ensure timely completion and customer satisfaction.</li><li>
Manage scheduling for all customers with special or non-standard service requirements.</li><li>
Provide scheduling support to Inside Sales Representatives (ISRs) as needed.</li><li>
Perform 5-day look-ahead reviews to proactively identify and address upcoming scheduling needs or conflicts.</li></ul>
Requirements:

What You Bring to the Table 
<ul><li>
No prior pest control scheduling experience required - paid training provided</li><li>
Great communication and problem-solving skills</li><li>
A strong work ethic and a team-first attitude</li></ul>
Sound Like a Fit? 
We&rsquo;d love to hear from you! Apply today and let&rsquo;s start building something great - together. 
Salary Description 
$16.00 per hour + performance-based bonuses</div>

Real Time Support (Dispatch)

Vertex Mechanical Inc.

<div>Service Dispatcher
At Vertex Mechanical, we're a company founded in 2002 with a clear vision: to create a workplace that truly values its employees, fostering a culture where they can thrive and, in turn, provide exceptional service to our customers. Vertex believes that the key to success lies in building strong, cohesive teams, where creativity and advancement are encouraged for everyone. At Vertex, you'll find no egos or bench sitters-just a group of dedicated individuals working together towards a shared goal. Exceptional Service for Exceptional People is at the heart of everything we do, ensuring both our employees and customers are supported and valued.
Why Join Our Team?<ul><li>
Competitive Pay: $21/hr.- $26/hr., with opportunities for growth</li><li>
Full Benefits: Medical coverage for peace of mind</li><li>
401k: Plan for your future with our strong retirement options</li><li>
Flexible Schedule: Enjoy better work-life balance with a flexible work schedule</li><li>
Generous PTO: Accrue paid time off from day one</li><li>
Paid Holidays: Enjoy 7 paid holidays each year</li><li>
Sick Time: For when life happens</li><li>
Ongoing Training: Continuous development to help you grow your skills</li><li>
Team Fun: Join in on company events and team-building activities</li></ul>
Primary job Functions:
Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing.
What We're Looking For:<ul><li>
Advanced customer service skills.</li><li>
Ability to multi-task</li><li>
Organized</li><li>
Geographical knowledge of service area or map reading skills</li><li>
Knowledge of industry is recommended but not required</li><li>
Computer skills</li><li>
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience</li></ul>
Desired Qualifications:<ul><li>
Working Knowledge of HVAC Industry</li><li>
3+ years dispatching experience</li><li>
Advanced level skills using Microsoft Office products</li><li>
Service Titan</li></ul></div>

Remco Inc.

Please only apply if you have prior dispatch or service scheduling experience. This is not an entry-level administrative role.Location: Allentown PA (In office )Employment Type: Full-TimeHours: 7am-3:30pmJoin a Company Where You Have Ownership of Your FutureAt Remco, every employee is also an owner. That means your work matters, your voice matters, and the pride you take in doing things the right way helps drive our success. We are a commercial skilled-trades company specializing in grocery and convenience stores, and we are committed to integrity, quality, and growth&mdash;for our customers and our employee-owners.We are looking for a service dispatcher/admin to keep our service teams running smoothly. Previous service/mechanical dispatch experience is required.Why You&rsquo;ll Love Working Here:<ul><li>Competitive hourly pay based on experience</li><li>Monday&ndash;Friday, 7am-4pm</li><li>Paid Time Off (PTO) &amp; Holiday Pay</li><li>Weekly Pay</li><li>Comprehensive benefits: Health, Dental, Vision, Life, Disability, 401(k)</li><li>Employee Stock Ownership Plan (ESOP) &mdash; build long-term wealth as an employee-owner</li></ul>What You&rsquo;ll Do:<ul><li>Fill in for Dispatch &amp; Administrative Asst due to coverage and volume of work.</li><li>Will be cross-trained on both Dispatch/Administrative responsibilities.</li><li>Dispatch technicians and manage schedules with zones that you are covering.</li><li>Coordinate w/ department managers, techs, and customers.</li><li>Monitor emails &amp; respond to urgent requests.</li><li>Help ensure work orders are completed efficiently.</li><li>Support day-to-day administrative functions.</li><li>Communicate clearly and professionally with teams via phone and email.</li><li>Managing multiple tasks while staying organized and detail-oriented.</li><li>Daily use of Outlook, Excel, Teams, and our current software Penta.</li></ul>What we are looking for:<ul><li>Dispatch experience with Service/Mechanical Company required.</li><li>Strong communication, organizational skills, and multi-tasking skills.</li><li>Ability to thrive in a fast-paced, high-volume environment.</li><li>Proficient in Microsoft Office a must-have.</li><li>3+ years of customer service experience</li><li>Problem-solver mindset with attention to detail.</li><li>Previous administrative experience.</li></ul>Ready to Own Your Future?Apply today and join our team!Job Type: Full-timeExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>service/mechanical dispatch: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Allentown, PA 18106 (Required)</li></ul>Work Location: In person

Commercial Service Dispatcher

Precision Plumbing & Heating

<div>Are you an experienced scheduler known for your lightning-fast pace, exceptional communication prowess, and unwavering attention to detail? We're seeking a dynamic individual like you to join our team and make an impact in our fast-paced environment. If you thrive on delivering top-notch customer service and have demonstrated longevity in scheduling for over three years with one company, we want to hear from you!
Job Description: CSR / Dispatcher
Location: Traverse City, Michigan
Job type: Full-time
Company: Precision PlumbingHeating Systems
About us: Precision PlumbingHeating Systems has been an industry leader in Northern Michigan since 2000 and we are looking for a top-notch individual to join our growing team! We pride ourselves on operating with honesty, integrity and appreciation for every employee and customer. We offer a 100% customer satisfaction guarantee, and we appreciate our many customers' 5 star reviews show us that we are meeting our goal of exceeding our clients' expectations every day! We regularly give back to our community through our Precision Cares program and our annual Precision Make-over. We are strong proponents of continuing education and support each other to be the very best that they can be!
Job Responsibilities:<ul><li>
Scheduling Mastery: Utilize your extensive scheduling experience to coordinate appointments, meetings, and deadlines with precision and efficiency.</li><li>
Customer Service: Interact with clients and co-workers professionally and courteously, ensuring their scheduling needs are met promptly and accurately.</li><li>
Attention to Detail: Maintain meticulous records, data entry and documentation, ensuring all scheduling information is accurate and up to date.</li><li>
Communication Expertise: Communicate clearly and effectively with team members and clients, providing updates and managing expectations</li><li>
Problem Solving: Proactively anticipate and resolve scheduling conflicts or issues to ensure smooth operations and customer satisfaction.</li><li>
Adaptability: Thrive in a fast-paced environment where priorities can shift quickly, demonstrating flexibility and agility in managing schedules.</li><li>
Initiative: Desires to proactively educate our clients about the benefits of services and equipment that will improve their comfort and peace of mind.</li></ul>
Requirements:<ul><li>
Experience: Minimum of 3 years of experience in scheduling roles with a single employer, demonstrating stability and commitment.</li><li>
Skills: Exceptional organizational skills with a keen eye for detail. Strong communication and interpersonal skills to effectively interact with diverse stakeholders.</li><li>
Attention to Detail: Speed and Accuracy are needed for this environment</li><li>
Software Proficiency: Proficiency in scheduling software and MS Office Suite (Excel, Outlook, Word)</li><li>
Customer Focus: A passion for delivering excellent customer service, with a track record of building positive relationships.</li></ul>
Benefits: Medical, Dental, Vision, and AD&amp;D 100% provided for employee, FSA, HSA 401(k) retirement plan with up to 4% Match, Wellness Plan,Paid PTO/Vacation, Sick days, and Birthday and Holidays, paid continuing education and professional development opportunities, and bonus opportunities.
Why Join Us: Join a dynamic team where your expertise in scheduling will be valued and your contributions recognized. Grow professionally in an environment that fosters innovation and collaboration. If you're ready to take the next step in your career, apply today and become a key player in our growth and success!
How to apply: To apply for this exciting opportunity, please submit your resume and cover letter highlighting your scheduling experience, customer service skills, attention to detail and any additional information that would relate to this position. We look forward to receiving your information and discussing your experience and strengths for this position.</div>

CSR / Dispatcher

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10000 service or work dispatcher jobs Near Me

Service Dispatcher

Dispatcher - PT

CSR/Dispatcher

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Service Dispatcher

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CSR / Dispatcher