service or work dispatcher

ProThermal Heating and Cooling Inc

Job Title: DispatcherCompany: ProThermal HVACLocation: Tulsa, OKJob Type: Full-TimeDescription: As a Dispatcher at ProThermal HVAC, you will be at the heart of our operations. This role involves coordinating the daily dispatch of personnel and vehicles, managing communications, and ensuring that all activities are completed efficiently. Your work will directly impact our success and customer satisfaction in the HVAC.Responsibilities:<ul><li>Schedule and dispatch workers, equipment, or service vehicles.</li><li>Use dispatch software to keep track of vehicles and job statuses.</li><li>Communicate with customers and team members to provide updates and resolve issues.</li><li>Prioritize service calls and allocate resources accordingly.</li><li>Maintain records of dispatches, routes, and other relevant information.</li></ul>Requirements:<ul><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication abilities.</li><li>Experience in dispatch or a similar role is preferred but not essential.</li><li>Proficiency with computers and dispatch software.</li><li>Ability to work in a fast-paced and sometimes stressful environment.</li><li>Familiar with the greater Tulsa area.</li><li>Familiar with ServiceTItan software a bonus!</li></ul>Benefits:<ul><li>Competitive salary.</li><li>Comprehensive benefits package including healthcare.</li><li>Opportunity for growth and advancement within the company.</li><li>Supportive team environment.</li></ul>How to Apply: If you're ready for a rewarding challenge, please submit your application, including a resume and a cover letter, via veronica@callrocketx.comJob Type: Full-timePay: $20.00 - $28.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>HVAC Dispatching: 1 year (Required)</li><li>ServiceTitan software: 1 year (Required)</li></ul>Work Location: In person

Dynamic Dispatcher Wanted

Nature's Produce

<div><div><div><div>Nature&rsquo;s Produce distributes the finest product that Mother Nature has to offer. As we continue to expand our business, we are seeking Routing/Dispatcher to help us keep up with demand for our products and service for our customers. The Routing/Dispatcher position has the potential to offer the right person an opportunity for advancement within the company. We&rsquo;re looking for someone who is a &ldquo;go-getter&rdquo; and wants growth in their career. 


JOB SUMMARY:

The Routing/Dispatcher position will be in constant contact with high profile customers; routing drivers, scheduling pickup and delivery appointments, maintaining customer container pools, updating the Terminal Management System, and monitoring driver performance. 


ESSENTIAL FUNCTIONS:

The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
<ul>
<li>Handle all incoming calls and deal directly with drivers, management and directly with customers.</li>
<li>Route and Properly dispatch drivers for prompt deliveries.</li>
<li>Data entry of pertinent information regarding orders into our transportation management system (TMS)</li>
<li>Maintain an accurate dispatch board in TMS.</li>
<li>Monitor all shipments to insure delivery deadlines are met.</li>
<li>Monitor and maintain accurate onsite reports for each account.</li>
<li>Help support our customer&rsquo;s unique delivery needs.</li>
<li>Call drivers and update all driver activity in TMS, in real time.</li>
<li>Research all unfinished loads in TMS daily.</li>
<li>Perform other duties as assigned by manager.</li></ul> 


ESSENTIAL QUALIFICATIONS:
<ul>
<li>High School Diploma</li>
<li>1-3 years of Transportation support (Dispatch) experience preferred.</li>
<li>Produce industry experience a major plus.</li>
<li>Excellent computer skills. (Access, Excel, Outlook, and Internet.)</li>
<li>Commitment to excellence and high standards.</li>
<li>Excellent verbal and written customer service/communication skills. Bilingual is preferred</li>
<li>Familiar with trucking terminology,</li>
<li>Good judgement with the ability to make timely and sound decisions.</li>
<li>Ability to work with all levels of management.</li>
<li>Strong organizational, decision making, and problem-solving skills.</li>
<li>Able to manage priorities, workflow, and a high level of responsibility.</li></ul> 


Major Plus: Understanding DOT Compliance, FMCSA, DQ Administration, Emodal and UIIA 


WORK ENVIRONMENT:
<ul>
<li>Versatility, flexibility and a willingness to work with diverse people and situations, in a consistently changing environment.</li></ul> 


Job Type: Full-time 


Experience:
<ul>
<li>Transportation: 1 year (Preferred)</li>
<li>dispatching: 1 year (Preferred)</li></ul></div></div></div></div><div></div>

Routing/Dispatcher

HP Sales NE

Service Manager / DispatcherHP (Henny Penny) Sales Northeast &ndash; South Jersey Headquartered Premier Food Service DistributorJob Type: Full-Time<ul><li>401K, Medical, PTO</li><li>$50,000 to $65,000 per year</li></ul>Work Location: Mount Laurel, NJ OfficeWhy Work Here? Awesome environment and exciting work.HP Sales Northeast seeks a Service Manager / Dispatcher to join its industry leading team working in our Mount Laurel, New Jersey office.We are seeking a dynamic and strategic Service Manager / Dispatcher to lead our Service Department and Dispatching operations. You will be responsible for coordinating, scheduling and dispatching our service repair technicians to customer locations. You will act as the central point of communication between our service repair technicians, our customers and our vendors. You will oversee the Service process, ensure quality customer service, timely service delivery, and manage our service repair technicians that are on the road within our territory. Maintain strong relationships with our customers (ie. Wendy's, McDonald's, Chick-fil-A, ShopRite, etc.), service technicians, company team members and vendors. The position offers an opportunity to organize and manage our distribution network while supporting company growth an customer satisfaction. We are seeking a customer service-oriented individual to provide our customers with quality support and communication.If you enjoy interacting with customers, challenging work environments, and working in a hands-on capacity, we invite you to apply. This is your opportunity to join a growing company offering excellent benefits.Responsibilities:<ul><li>Scheduling and dispatching service technicians based on job requirements and timely need of job</li><li>Communicate clearly with customers regarding appointment times and updates</li><li>Coordinate emergency and priority service calls</li><li>Monitor technicians' progress and adjust schedules as needed</li><li>Utilize geotagging tools and software to track service technician locations and optimize delivery routes for maximum efficiency and cost-effectiveness.</li><li>Maintain and update accurate records and schedules for service technicians - reporting of same in company systems</li><li>Basic knowledge of transportation regulations, safety procedures, compliance requirements over our service territory.</li><li>Handle after-hours and/or on-call coordination when required</li></ul>Requirements:<ul><li>Experience of 1+ years Customer Service and Dispatch</li><li>Office setting and proficiency with standard office equipment; computers, phones, printers, etc.</li><li>Strong organizational skills with attention to detail</li><li>Strong communication skills; problem solving, ability to multi-task and deal with customers, vendors and company team members</li><li>Experience with Salesforce, a plus</li><li>High School diploma or equivalent.</li><li>Possess a valid Driver's License and acceptable Motor Vehicle Record.</li><li>Must be able to pass a drug screen and physical exam</li></ul>About HP Sales Northeast &ndash; Henny Penny:For more than 35 years, HP Sales Northeast has been a family business with deep roots in the high-end foodservice market. As one of the most successful Henny Penny distributors in the world, we know how to deliver value to every customer through premium and supportive foodservice solutions. Therefore, our core mission is to create remarkable experiences through people, products, and food.HP Sales has proudly served the world&rsquo;s most demanding kitchens for over 60 years. OUr Northeast territory covers from Delaware to Maine. If you&rsquo;ve ever been to a McDonalds, Chick-Fil-A, Maggiano&rsquo;s, Texas Roadhouse, Chili&rsquo;s, Wendy&rsquo;s, Sonic, Friendly&rsquo;s, Arby&rsquo;s, or Cracker Barrel, there&rsquo;s a good chance you&rsquo;ve seen us hard at work.Benefits:<ul><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Job Type: Full-timePay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What kind of products have you handled?</li></ul>Experience:<ul><li>Customer Service and Dispatch: 1 year (Preferred)</li></ul>Work Location: In person

Service Manager / Dispatcher

ED MORSE AUTOMOTIVE GROUP

<div>Overview:
<div>
Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, and CO with over 50 locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.</div><div></div> 
Ed Morse is currently seeking an WAREHOUSE Dispatcher to join our team.
Role Overview:
We are a fast-paced, growing wholesale auto parts distribution company serving Illinois and the 6 surrounding states. Our mission is to provide efficient, accurate, and timely delivery of quality parts to our customers.
We&rsquo;re currently seeking a Dispatcher who thrives in a dynamic environment and enjoys solving problems, managing logistics, and keeping things moving.
Responsibilities:
<div>
Position Summary:</div><div></div><div> 
The Dispatcher plays a crucial role in our daily operations&mdash;coordinating delivery routes, assisting with truck loading, locating parts, and supporting drivers on the road. You&rsquo;ll be the communication hub between sales, warehouse and our delivery fleet, ensuring deliveries run smoothly and efficiently.</div>
Key Responsibilities: 
<ul><li>
Schedule and coordinate delivery routes for drivers</li><li>
Occasionally assist in loading delivery trucks accurately and efficiently</li><li>
Locate missing or misfiled parts prior to driver departure</li><li>
Take incoming calls from drivers and provide real-time problem solving and support</li><li>
Track parts inventory to ensure availability and accuracy</li><li>
Communicate with warehouse team to locate or replace lost items</li><li>
Adjust routes and dispatch plans based on traffic, driver issues, or customer changes</li><li>
Maintain accurate records of deliveries, part issues, and driver reports</li><li>
Ensure drivers leave on time and with correct manifests and parts</li></ul> 
<div></div>
Qualifications:

What We're Looking For:<ul><li>
Experience: Prior dispatch, logistics, or warehouse experience preferred (auto parts industry a plus)</li><li>
Skills: Strong communication, multitasking, and problem-solving abilities</li><li>
Technical: Basic computer skills (routing software, spreadsheets, etc.)</li><li>
Physical: Ability to lift up to 50 lbs and assist with loading trucks as needed</li><li>
Personality: Organized, reliable, calm under pressure, and team-oriented</li><li>
MUST BE ABLE TO PASS A BACKGROUND CHECK AND DRUG SCREEN</li></ul><div>
Why Ed Morse?</div><div>
In addition to a rewarding career, Ed Morse offers our employees the following:</div><ul><li>
Weekly Pay</li><li>
Uncapped earning potential! -Bonuses, Commissions, etc.</li><li>
401K with company match</li><li>
Competitive Health Benefits including:</li><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Supplemental Insurance options, Life Insurance, Short Team Disability &amp; Long-Term Disability</li><li>
Employee Assistance Program</li><li>
Quarterly Wellness Program</li><li>
Vacation Pay</li><li>
Sick Pay</li><li>
Six Paid Holidays each calendar year</li><li>
Fantastic Employee Purchase Program! &ndash; Discounts on vehicles, parts &amp; service</li><li>
Employee Referral Program- Get rewarded for working with friends!</li><li>
Become involved in our community with Ed Morse Cares</li><li>
Unlimited career potential- opportunities in multiple states with over 25 brands!</li><li>
Ongoing Education- receive manufacturer and product knowledge training.</li></ul></div>

Dispatcher -

Unlimited Service Group

<div></div><div><div>Service Dispatcher
</div><div>Please note: This is a full-time, in person position located at our Las Vegas office &ndash;</div><div>
1840 Stella Lake Street, Las Vegas, NV 89106</div><div>
Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends.</div><div>
Pay Range: $18.00-$25.00 Full time</div><div></div><div>
Overview
</div><div>Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV.</div><div></div><div>
Essential Responsibilities
</div><ul><li>Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.</li><li>
Demonstrate the ability to dispatch calls in an organized customer centered approach.</li><li>
Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift.</li><li>
Maintain up-to-date records of parts and job status on dispatch boards.</li><li>
Follows all company credit procedures for billing and COD calls.</li><li>
Follows all manufacturer authorization procedures prior to work being done</li><li>
To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business.
</li></ul><div>Qualifications
</div><ul><li>1-2 years of customer service experience in a related field</li><li>
Knowledge of dispatch systems or logistics</li><li>
Demonstrates the ability to work as a team</li><li>
Outstanding organizational and multitasking skills</li><li>
Fast data entry</li><li>
Experience working with Microsoft Office programs</li><li>
Strong active listening and communication skills</li><li>
Completion of a satisfactory background check and drug screen is required.</li><li>
Must be at least 18 years of age.</li></ul><div>
Benefits of Joining Our Team
</div><ul><li>Medical, dental, and vision insurance coverage</li><li>
Optional short term disability coverage</li><li>
Company paid, long-term disability and life insurance coverage.</li><li>
Paid time off for vacations and holidays</li><li>
401(k) Retirement plan with company match</li><li>
Competitive starting hourly rate</li></ul><div>
Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div><div></div>

Service Dispatcher

Townsend Energy

<div>Townsend Energy, Danvers, MA.
Founded in 1931, we are the local name you can depend on for energy and HVAC for residential, and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service, our customers are and will continue to be at the center of everything we do!
We are an equal opportunity employer.
We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!
We have an immediate opening for an HVAC Service Dispatcher.
Job Summary:
The Service Dispatcher is responsible for coordinating and optimizing the service schedules for our HVAC divisions during the week. This position is an integral part of our operations team, working closely with other dispatchers, technicians, and customer service representatives to ensure timely responses to customer requests and maintain seamless communication between various departments.
Benefits:
<ul><li>Medical Insurance with company contribution for individuals and family; FSA and HSA options</li><li>
Vision and Dental Insurance</li><li>
Basic Life and AD&amp;D Insurance</li><li>
Long-Term Disability</li><li>
401k with company match</li><li>
80 hours of vacation; accrued</li><li>
40 hours of sick leave
</li><li>9 Paid Holidays, including floating holidays</li><li>
Employee Assistance Program</li><li>
Group Insurance Discount available to Townsend employees for home, auto, renter's and recreational vehicles</li><li>
Discount on Townsend Energy products and services</li><li>
Group rates for elective insurance benefits - Disability; Accident; Life; Cancer; Critical Illness; Hospital Confinement; supplemental Dental</li></ul>
Job Title: HVAC Service Dispatcher / Schedule Coordinator
Pay: $23.00 - $31.25 Per hour. We pay for experience
Work Hours: 7:30am - 3:30pm, Monday to Friday
Work Type: Full-Time
Location: Onsite in Danvers, MA
What you will be doing:
<ul><li>Answering incoming calls, and emails</li><li>
Handling customers inquiries, providing professional and courteous responses. Ensuring all customer service requests are promptly addressed and scheduled for appropriate action</li><li>
Plans and optimize service routes to maximize efficiency and driving times while considering technician availability</li><li>
Scheduling service callsdispatching technicians</li><li>
Coordinate and schedule planned maintenance accounts</li><li>
Updating customers with service status / lead time for service calls</li><li>
Accurately update and maintain records of service calls, and customer interactions in dispatch software system</li><li>
Maintains constant communication with other dispatchers, technicians, and customer service representatives to relay vital information, updates, and changes in schedules.</li></ul>
Qualifications / Skills:
<ul><li>2 + years related experience in an office setting in customer service, dispatching, scheduling or equivalent combination of education and experience</li><li>
Familiarity with heating oil, propane, gasoline, diesel, HVAC, or power generator industry is advantageous</li><li>
Excellent communication skills and ability to remain composed under pressure.</li><li>
Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.</li><li>
Proficiency in using dispatch software, GPS, and other relevant tools.</li><li>
High school diploma or equivalent</li></ul>
Learn more about us online: www.townsendtotalenergy.com</div>

HVAC Service Dispatcher

Eastern Lift Truck

Eastern Lift Truck Co.
 
Service Dispatcher
 
Currently, we are seeking a Service Dispatcher to support our Upper Marlboro, MD location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
 
Main Duties: 
Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
 Schedule and dispatch planned maintenance to ensure timely completion
 Receive service requests from customers and coworkers
 Enter information into the computer
 Assist with paperwork and prepare reports
 May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
 
Requirements: 
Dispatch experience desired
 Must possess unwavering customer service drive and focus
 Ability to multi-task and work in a fast-paced environment
 Must be a team player
 Pleasant phone demeanor
 Stable work history
 
Proficient with Microsoft Word and Excel
 
Compensation: 
This position is paid hourly with a pay range of $20.00/hr. to $25.00/hr. Compensation is based on experience.
 
Benefits: 
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.
 
Who is Eastern Lift Truck Co.?
 
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.
 
Find out more at: www.easternlifttruck.com
 
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”

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