service or work dispatcher

ProThermal Heating and Cooling Inc

Job Title: DispatcherCompany: ProThermal HVACLocation: Tulsa, OKJob Type: Full-TimeDescription: As a Dispatcher at ProThermal HVAC, you will be at the heart of our operations. This role involves coordinating the daily dispatch of personnel and vehicles, managing communications, and ensuring that all activities are completed efficiently. Your work will directly impact our success and customer satisfaction in the HVAC.Responsibilities:<ul><li>Schedule and dispatch workers, equipment, or service vehicles.</li><li>Use dispatch software to keep track of vehicles and job statuses.</li><li>Communicate with customers and team members to provide updates and resolve issues.</li><li>Prioritize service calls and allocate resources accordingly.</li><li>Maintain records of dispatches, routes, and other relevant information.</li></ul>Requirements:<ul><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication abilities.</li><li>Experience in dispatch or a similar role is preferred but not essential.</li><li>Proficiency with computers and dispatch software.</li><li>Ability to work in a fast-paced and sometimes stressful environment.</li><li>Familiar with the greater Tulsa area.</li><li>Familiar with ServiceTItan software a bonus!</li></ul>Benefits:<ul><li>Competitive salary.</li><li>Comprehensive benefits package including healthcare.</li><li>Opportunity for growth and advancement within the company.</li><li>Supportive team environment.</li></ul>How to Apply: If you're ready for a rewarding challenge, please submit your application, including a resume and a cover letter, via veronica@callrocketx.comJob Type: Full-timePay: $20.00 - $28.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>HVAC Dispatching: 1 year (Required)</li><li>ServiceTitan software: 1 year (Required)</li></ul>Work Location: In person

Dynamic Dispatcher Wanted

MV Transportation

<div>Overview:
<div>
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Responsibilities:
<div>
MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.</div><div></div><div> 
Job Responsibilities:</div><ul><li>
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.</li><li>
Monitors radio, telephones and on-road provision of service for quality.</li><li>
Responsible for influencing positive employee morale and quality customer service.</li><li>
Monitors and completes driver sign-in and sign-out daily.</li><li>
May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.</li><li>
Monitors daily system performance.</li><li>
Participates in analysis and review of operating performance.</li><li>
Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.</li><li>
All other duties, as assigned.</li></ul>
Qualifications:
<div>
Talent Requirements:</div><ul><li>
One (1) year previous Dispatcher experience preferred.</li><li>
Two (2) years of Customer Service experience is preferred.</li><li>
High School diploma or equivalent.</li><li>
Experience with Trapeze software.</li><li>
Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.</li><li>
Demonstrate a high customer service commitment.</li><li>
Able to demonstrate professional phone manner.</li><li>
Knowledge of the service area is a plus.</li></ul><div>
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.</div><div></div><div> 
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.</div><div></div><div> 
#appcast</div></div>

Dispatcher- $19.00/ hourly

Bailey Plumbing Inc

TO BE CONSIDERED FOR THIS POSTION, PLEASE COMPLETE THE ASSESSMENT LINK BELOW-https://assessment.predictiveindex.com/bo/984C/OfficeManagement_Apr2025_15196Customer Service Representative : Join a TEAM that Values YOU: 3 Reasons Why You&rsquo;ll Want to Work for us TODAY!We are looking for applicants to be highly motivated; love to be part of a team, but work well individually; welcome learning new things; enjoy interacting with people; and be ready for a new challenge every single day&hellip;3 Reasons You&rsquo;ll LOVE Working for Us&hellip;1. Our employees must win! We realize that the only way to have happy customers is to have a happy team of people serving them! We do everything imaginable to support our people, lift them up to make them better, and ensure that they&rsquo;re successful. And for doing a great job, they receive tremendous financial rewards&mdash;as well as incredible career satisfaction. This is a workplace you&rsquo;ll enjoy being a part of.2. Our customers must win! We do everything imaginable to ensure that our customers are 100% satisfied and absolutely love our services. If they don&rsquo;t, we do whatever is necessary to make them wildly happy they did business with us&mdash;so much so that they insist on telling their friends and family!3. Our company must win! We believe if we&rsquo;ve done absolutely everything possible to make sure our customers win and our employees win, we will naturally win. And we must win&mdash;and be financially successful&mdash;to help more customers and provide more opportunity for our employees and their families.Job SummaryThe Plumbing Service Dispatcher is responsible for coordinating and scheduling service calls, managing technician routes, and ensuring timely and efficient customer service. This role serves as the communication hub between customers, technicians, and management to support smooth daily operations.The Dispatcher supports the day-to-day operations of the company and is the primary point of contact for customers. The Dispatcher answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, will work diligently to solve the problem, to the customers satisfaction. A Dispatcher will also assist by efficiently scheduling and dispatching technicians to calls. This role requires the dispatcher to think critically to ensure they are dispatching the best fit technician for the call. As part of this responsibility, the Dispatcher will develop and manage reports, and interact with field personnel to schedule calls efficiently. A successful Dispatcher must have the ability to function as a part of a team and be able to think creatively and critically.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:<ul><li>Schedule and dispatch plumbing technicians to service calls based on urgency, location, and skill set.</li><li>Communicate with customers to confirm appointments, provide updates, and handle inquiries. Good communication with the client is essential! Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated. Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members&rsquo; spirit.</li><li>Monitor technician progress and adjust schedules as needed to optimize efficiency</li><li>Maintain accurate records of service calls, customer information, and job status</li><li>Handle incoming calls, emails, and service requests in a professional manner</li><li>Coordinate emergency service requests and prioritize urgent jobs</li><li>Provide technicians with job details, directions, and customer notes</li><li>Track job completion and follow up with customers to ensure satisfaction</li><li>Assist with invoicing, work orders, and documentation as needed</li><li>Collaborate with management to improve dispatch processes and customer service</li><li>Debrief technicians after each call and make sure they collected payment.</li><li>Obey company Code of Ethics and the Team Rules</li></ul>Requirements:&middot; High school diploma/GED required&middot; Associate degree preferred but not required&middot; Self-starter, reliable, flexibility with hours&middot; Strong customer service skills&middot; Present and communicate professionally (written and verbal)&middot; Excellent interpersonal communication skills on a professional and technical level&middot; Able to work both independently and as part of a team&middot; Strong knowledge of Microsoft Excel, Word and PowerPoint.&middot; Must be a critical thinker - Strong English composition skills&middot; Telephone etiquette and working knowledge of email systems&middot; Ability to develop tools that create efficiencies within department&middot; Bilingual a plus, not requiredQualities and Characteristics<ul><li>Multi-Task-Oriented</li><li>Friendly Phone Voice</li><li>Problem-solving skills and attention to detail</li><li>Organized</li><li>Proficiency with scheduling software, CRM systems, and basic computer applications</li><li>Self-Starter</li><li>Speed and Precision on Data Entry</li><li>Can Work with a Team or independently</li></ul>Preferred Skills<ul><li>Knowledge of plumbing terminology and services</li><li>Experience with dispatch or field service management software- Service Titan</li><li>Ability to read maps and optimize routing</li><li>Strong customer service mindset</li></ul>Working Environment:<ul><li>Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer</li><li>Service center environment with moderate noise level due to representatives talking, computers, printers, and floor activity</li><li>Dress code is business casual</li></ul>Schedule: Monday-Friday (subject to change)Normal Business Hours 8:00-5:00 pm (subject to change)NO APPLICATION WILL BE CONSIDERED UNTIL ASSESSMENT IS COMPLETE-https://assessment.predictiveindex.com/bo/984C/OfficeManagement_Apr2025_15196Pay: $25.00 - $45.00 per hourShift:<ul><li>Day shift</li><li>Split shift</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li><li>Customer service: 3 years (Preferred)</li></ul>Work Location: In person

Plumbing Service Dispatcher

Blackwell Ford

Blackwell Ford is looking for a Service Dispatcher to join our team and can provide you an excellent working environment. Blackwell Ford strives to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Blackwell Ford is absolutely critical to its success.
 
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. CDK DMS knowledge preferred with a strong ability to expedite searvice repair orders to advisors and technicians. Organizational skills

Service Dispatch

TAS Environmental Services

<div>Description:

 TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management, Midstream Services and solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration and dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values while owning the highest standard of ethical business practices.
BENEFITS: TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health &amp; Wellness:
Comprehensive Medical, Dental, and Vision Coverage
Mental Health Support Programs
Supplemental Benefits - Accident, Critical Illness, etc.
Access to a company provided Employee Assistance Program
Retirement &amp; Financial:
401(k) with Company Match
Life Insurance and Disability Coverage
Work-Life Balance:
Paid Time Off (PTO)
Paid Time Off increases based on years of service
Holidays - seven (7)
Floating Holidays - two (2)
Professional Development:
Access to Online Learning Platforms
Annual Conference and Workshop Allowances
Additional Perks:
Work Boot Program
Team Building Events
SHIFT: Monday-Friday 7:30am-4pm
Overview
We are seeking a dedicated and detail-oriented Dispatcher to join our team. The Dispatcher will play a crucial role in ensuring efficient communication between drivers and the operations team. This position requires strong organizational skills, the ability to multitask, and a commitment to providing excellent service.
Responsibilities<ul><li>
Provide reports: Create and provide reports to management</li><li>
Coordinate and schedule transportation routes for drivers, ensuring accuracy with communication</li><li>
Communicate effectively with drivers using phone systems to provide real-time updates</li><li>
Monitor fleet operations and manage day to day dispatch activities</li><li>
Input and maintain accurate data into system</li><li>
Respond promptly to any issues or delays that arise during transportation</li><li>
Collaborate with other departments to ensure seamless operations within the supply chain</li></ul>
Requirements:

Competencies and Requirements
Strong communication skills, both verbal and written, to effectively relay information.
Proficiency in logistics management and supply chain processes.
Experience with data entry and maintaining accurate records.
Experience with Microsoft software is required.
Understanding Environmental Response route optimization is a plus.
Ability to work under pressure while managing multiple tasks simultaneously.
If you are passionate about logistics and have the skills necessary to excel as a Dispatcher, we encourage you to apply for this exciting opportunity.</div>

Dispatcher (Onsite)

Aiello Home Services

<div>At Aiello Home Services, we recognize that great dispatchers are the backbone of a smooth-running operation. If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a company that truly values its team, this is the opportunity for you!
Why Choose Aiello?
We offer more than just a job&mdash;we offer a career with a company that&rsquo;s been trusted for over 90 years. As a family-owned business, we value work-life balance, long-term growth, and supporting our employees every step of the way.
Here&rsquo;s what you can expect:<ul><li>
Competitive pay: $18&ndash;$22 per hour, plus performance-based bonuses</li><li>
Generous paid time off, including holidays and even your birthday!</li><li>
Full benefits package, including medical, dental, vision, short-term disability, and 401(k)</li><li>
Paid training to set you up for success</li></ul>
What You&rsquo;ll Do:
As a Dispatcher, you&rsquo;ll be responsible for coordinating service requests, prioritizing urgent calls, and ensuring technicians have accurate job details. You&rsquo;ll update customers throughout the day, maintain organized records, and help create an outstanding customer experience.
Who We&rsquo;re Looking For:<ul><li>
Strong communication skills, both verbal and written</li><li>
Proficiency in logistics and dispatching</li><li>
Competence in using multi-line phone systems and data entry tools</li></ul>
Apply today and become part of the Aiello family!
Aiello Home Services is an Equal Opportunity Employer. AA/EOE.
JNgMx6BXv0</div>

Dispatcher - Plumbing Service Experience

Mettler-Toledo

<div>Scheduling Dispatcher
<div>Location Columbus, Ohio, United States</div>
<div>Date posted April 09, 2026</div>
<div>Job ID 21758</div>
<div>
</div><div>Our Opening and Your Responsibilities<div>
We&rsquo;re seeking a Scheduling Analyst - Dispatcher to join our Columbus-based team. In this role, you&rsquo;ll be responsible for organizing and optimizing the daily schedules of our Field Service Technicians to ensure outstanding customer service and efficient operations. You&rsquo;ll help fulfill service level agreements, drive technician productivity, and support the company&rsquo;s overall revenue and efficiency goals.
What You&rsquo;ll Do<div><ul><li>
Schedule and route Field Service Technicians based on customer priorities, workload demands, and material availability to maximize efficiency.</li><li>
Monitor and adjust technician assignments to accommodate dynamic service requests and changing priorities.</li><li>
Contact customers to coordinate planned maintenance visits and communicate schedule changes professionally and promptly.</li><li>
Partner with Field Service Technicians to ensure they have all necessary information to fulfill customer requests.</li><li>
Support service order closure by confirming documentation accuracy and completion.</li><li>
Continuously evaluate scheduling processes to improve productivity, minimize downtime, and enhance technician utilization.</li></ul></div></div>
What You Need to Succeed<div><div><ul><li>
Associate&rsquo;s degree, preferably in Business, Communications, or a related field.</li><li>
Minimum of two years of planning and/or scheduling experience in a service, logistics, or manufacturing environment; or at least five years of equivalent work experience in lieu of a degree.</li><li>
Experience in a field service or small business environment (or similar industry) is a plus.</li><li>
SAP knowledge and experience working within business systems are preferred.</li></ul></div></div>
Our Offer to You<div><ul><li>
Medical, dental and vision care coverage and a 401(k) savings plan with company matching &ndash; all starting on date of hire</li><li>
Gym discount program if you elect our Aetna medical coverage</li><li>
Tuition reimbursement</li><li>
And, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits</li><li>
Global market strength and worldwide leadership in weighing</li><li>
A brand name that is identified worldwide with precision, quality, and innovation</li><li>
Thousands of patents, design and innovation awards</li><li>
A commitment to extraordinary service on our state-of-the-art equipment</li></ul></div>
About Mettler Toledo<div><div>
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.<ul><li>
We help feed the world. We impact how food is produced, packaged and made safe.</li><li>
We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.</li><li>
Mettler Toledo products are critical to the production and consistent quality of every kind of consumer product.</li><li>
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.</li></ul></div></div>
Equal Opportunity Employment<div><div>
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information or protected veteran status. If you&rsquo;d like more information about your EEO rights as an applicant under the law, please click here.
Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.</div></div></div></div>

Scheduling Dispatcher

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