service or work dispatcher

River Parish Disposal

<p>The dispatcher will be responsible for scheduling service, communicating with drivers, resolving service issues, and will receive incoming calls from customers with service requests. This person must have excellent computer skills with the ability to handle multiple tasks at one time. Must also be able to communicate effectively and professionally via email, telephone and 2-way devices.</p><p>Duties:</p><p>1. Assign route and service tickets to drivers.</p><p>2. Manage and determine routing and assuring route completion.</p><p>3. Maintain contact between drivers and home base.</p><p>4. Troubleshoot and resolve potential delivery and pick-up problems before they result in service issues.</p><p>5. Effectively communicate with drivers and customers to ensure customer satisfaction.</p><p>6. Answer incoming calls and provide requested route information and/or follow up.</p><p>7. Communicate with maintenance personnel and serve as emergency point of contact to drivers.</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

DISPATCHER

Westbrook Honda

<div><p>Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Service Dispatcher. We are a 7 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player.</p><br>
<p></p>
<div>
The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to planning. Experience in process improvement, operations, or manufacturing environments is a plus, as these skills can help maintain a smooth and methodical operation.</div>
<div></div>
<div><b>Key Responsibilities:</b></div>
<ul><li><div><b>Schedule and Dispatch Work:</b> Assign repair orders to technicians based on skill level, availability, and job complexity</div>
</li><li><div><b>Workflow Management:</b> Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met</div>
</li><li><div><b>Proactive Planning:</b> Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs</div>
</li><li><div><b>Communication:</b> Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delays</div>
</li><li><div><b>Process Awareness:</b> Apply organizational and planning skills to streamline operations and improve turnaround times</div>
</li><li><div><b>Documentation:</b> Maintain accurate records of work assignments, job status, and completion times</div>
</li><li><div><b>Customer Focus:</b> Support the service team in delivering timely and high-quality service to customers</div>
</li></ul><div><b>Qualifications:</b></div>
<ul><li><div>Strong organizational and time-management skills</div>
</li><li><div>Ability to balance multiple tasks and priorities in a fast-paced environment</div>
</li><li><div>Excellent communication and problem-solving skills</div>
</li><li><div>Proficiency with scheduling tools and basic computer applications</div>
</li><li><div>High attention to detail and methodical approach to planning</div>
</li></ul><div><b>Ideal Candidate Profile:</b></div>
<ul><li><div>Highly organized and proactive.</div>
</li><li><div>Comfortable working in a dynamic environment with frequent changes</div>
</li><li><div>CDK experience</div>
</li><li><div>Strong interpersonal skills to coordinate between multiple departments</div></li></ul><div><br>
<div>
</div></div><p></p><p><b>Benefits:</b></p>
<ul>
<li>401(k)</li>
<li>Excellent 401(k) match</li>
<li>Medical and Dental insurance</li>
<li>Disability insurance</li>
<li>Ongoing monthly training and reviews</li>
<li>Performance Incentives</li>
<li>Flexible schedule</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Free lunch on Saturdays</li>
<li>Closed Sunday's and all Major Holidays</li></ul><br>
<p></p>
<p><i>
Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.</i></p></div><p></p>

Automotive Service Dispatch

SPATCO Energy Solutions

SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and field teams not only perform routine and heavy maintenance but they also ensure environmental compliance is met in each state.
<br><br>
We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs. We are able to achieve this success due to our in-house, on the job training programs.
<br><br>
If you want to be part of a great team with endless possibilities for growth you’ve found your next career at SPATCO.
<br><br>
SPATCO is looking for an energetic service dispatcher to join our team. This person will be responsible for dispatching calls for service technicians in an assigned branch. In this position you will work with internal employees and in some cases customers. You will work very closely with the service manager to ensure calls are scheduled, dispatched and closed in a timely manner. This will require clear and concise writing/verbal communication with department managers, employees, and customers.
<br><br>
<b>Essential Functions:</b><br>
<ul>
<li>Dispatch service technicians to appropriate locations according to customer requests and local branch standards</li>
<li>Enter service call information into computer systems</li>
<li>Confer with customers or supervising personnel in order to address questions, problems, and requests for service</li>
<li>Relay work orders, messages, and information in writing and/or verbally</li>
<li>Use GPS programs to monitor locations of service technicians to assist in dispatching calls</li>
<li>Assist in processing and billing of service invoices</li>
</ul>
Experience, Competencies and Education
<br><br>
<ul>
<li>Previous dispatch experience preferred</li>
<li>Experience dealing with customers</li>
<li>Prior use of Microsoft office (Word, Excel, Office)</li>
<li>Must be dependable and detailed oriented</li>
<li>Strong communication: Must have the ability to listen and communicate effectively</li>
<li>Able to multitask and perform a variety of tasks effectively</li>
<li>Problem solving skills – must be able to prioritize the most important situations, evaluate and resolve issues in an efficient matter</li>
<li>Work under time constraints efficiently and have the ability to work well with others</li>
</ul>
<b>Benefits:</b><br>
<ul>
<li>Paid holidays</li>
<li>Paid vacation and sick time, Up to four weeks’ vacation with tenure</li>
<li>401K match</li>
<li>Health, Dental, Vision Insurance as well as supplemental coverages offered</li>
<li>Company-paid Life Insurance</li>
</ul>


Service Dispatch (Dallas, TX Area)

TERMINAL INVESTMENT CORPORATION (TICO)

<div><div><div><div><b>SUMMARY
</b></div><div>Monitors lines of communication to receive and transmit information in order to coordinate operations, personnel, and vehicles carrying out the day-to-day Port vessel work. Perform quality data entry work within deadlines with or without direct supervision. This position is responsible for the accuracy, efficiency, and retrieval of operational data. This position must proof data entered, as well as generate data reports as required.</div>
<div></div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b> include the following. Other duties may be assigned.</div>
<div></div><ul><li>Work directly in conjunction with the Operation Supervisors, Managers, and Service Technicians as a support role, in receiving customer and internal communications as needed and disseminating those communications to the correct points of contact.</li>
<li>Monitors radios, cell phones, and internet-based lines of communication to receive and disburse information accordingly.</li>
<li>Prepares and completes required daily reports, for dedicated/pool customers, including utilization, tractor hours, breakdown logs, and service sheets.</li>
<li>Complete all GCT accident reports as needed.</li>
</ul><ul><li>Reconcile CORR information with Equipment Rental Reports and other Operational paperwork.</li>
<li>Respond to GCT visitors and incoming phone calls from customers, vendors, and parts inquiries. Transfer calls to the appropriate location.</li>
<li>Verify and perform data entry of Input Hobbs and date/time verifications.</li>
<li>Enter, revise and/or combine numerical data, and preformatted data retrieval information.</li>
<li>Review discrepancies in data received request clarification or advise supervisor of issues related to data.</li>
<li>Compile, sort, and verify the accuracy of data before it is entered, review for discrepancies in data received, request clarification, or advise supervisor/manager of issues related to data, and perform data verification routines in accordance with Company procedures.</li>
<li>Read source documents such as Operations&rsquo; paperwork, CORR sheets, tire work-orders, etc, and enter data in specific data fields.</li>
</ul><ul><li>Store completed documents in appropriate files, books, computer directories, and subdirectories.</li>
<li>Perform other duties as required by the Terminal Manager and/or Operations Manager.</li>
</ul><ul><li>Comply with Company/agency policy/procedures. Maintain a clean and safe work environment. Wear required personal protective equipment during the performance of job duties.</li>
</ul><ul><li>Must pass a background check and drug screen.</li>
</ul><ul><li>Possess a valid driver&rsquo;s license and be able to obtain a TWIC card.</li>
</ul>
<div></div><div><b>VERSATILITY</b></div>
<div>This position requires being careful about detail and thorough in completing work tasks and must perform quality work within deadlines with or without direct supervision.</div>
<div>Knowledge of administrative and clerical procedures, managing files and records, office procedures and terminology is helpful. There is the importance of being exact or accurate in performing this job. Proficiency with communication via cell phones, radios, and computers is a must.</div>
<div></div><div><b>ADAPTABILITY</b></div>
<div>This position requires developing ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. The ability to concentrate on a task over a period of time without being distracted is important. Must be able to tolerate the repetition of the same tasks (e.g., key entry, checking entries) without stopping. Must be able to work independently while understanding the necessity for communicating and coordinating work efforts with other employees, as well developing own specific goals and plans to prioritize work tasks.</div>
<div></div><div><b>CUSTOMER RELATIONS SKILLS</b></div>
<div>Tact and other people/communication skills are necessary to perform this position successfully.</div>
<div></div><div><b>PHYSICAL DEMANDS</b></div>
<div>While performing the duties of this job, the employee is regularly required to talk or hear. The employee must frequently lift and/or move up to 10 pounds. The employee frequently is required to use hands and arms in handling, and manipulating things, stand, walk, sit for extended periods, and climb in and out of industrial equipment.</div>
<div></div><div><b>We offer a comprehensive benefits package to our employees and their families which includes health, dental, vision, disability, life insurance, 401K, vacation, and paid holidays.</b></div>
<div><b>TICO is a Drug-Free Workplace.</b></div></div></div></div>

Dispatcher | Port of Savannah

Six Star

<div><p>We are always seeking smart, energetic, and hardworking people committed to a rewarding, long-term career! Become a part of Six Star&rsquo;s heating and cooling team of talented individuals.</p><p>
All positions will require candidates to have a reliable mode of transportation. HVAC industry experience is preferred.</p><h4 class="jobSectionHeader"><b>
Six Star is an equal opportunity employer.</b></h4></div><div></div>
<br><div><p><i>You&rsquo;re the best and you want to join a team that appreciates you, where you can create your own opportunities.</i></p><p><b>
Who We Are</b></p><p>
We keep on growing because we only hire the best, and our customers love us for it. What you don&rsquo;t know is what it&rsquo;s like to be a part of a team like this. How much you feel appreciated when you don&rsquo;t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you&rsquo;re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.</p><p><b>
What We Do</b></p><p>
We are a team of home service experts who go the extra mile to ensure peak performance for your home&rsquo;s heating and air conditioning systems.</p><p><b><i>
The Big Task</i></b></p><p>
You will promote customer satisfaction by converting incoming customer calls into booked service appointments. You will evaluate customer calls and match the right technician to every job.</p><p><b><i>
Key Sub Tasks</i></b></p><ul><li>
You will need to learn the call script in order to sound professional and authentic when speaking with our customers.</li><li>
Learn the business and learn how to prioritize the most urgent customer calls.</li><li>
Participate in training so that you grow and develop as a professional.</li><li>
Maintain and update our customer database with complete and accurate information.</li><li>
Maintain communication with dispatch and your manager.</li></ul><p><b><i>
Desired Skills and Experience</i></b></p><p>
If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.</p><p><b><i>
What We Offer</i></b></p><ul><li>
Our top performers are among the highest paid technicians in Pittsburgh. You&rsquo;ll have unlimited earning potential.</li><li>
Company truck.</li><li>
Medical Insurance</li><li>
401k Plan with a company match.</li><li>
A family. This is last on the list because it&rsquo;s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You&rsquo;ll come to love our company outings, and you&rsquo;ll build life-long friendships at Six Star Heating and Cooling, Inc</li></ul><p>
If you want to be part of something bigger than just a job &ndash; make this career move and find exactly what you&rsquo;re looking for. You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Six Star Heating and Cooling by visiting Sixstarhvac.com.</p><div><b>
Equal Opportunity Employer</b></div></div>
<br><div><div><h1 class="jobSectionHeader"><b>Employee Perks Program</b></h1><p>
Employees get exclusive, money-saving offers and special coupons for contractor services.</p><div>
On top of receiving free in-home estimates, check-out what all our employee perks include:</div></div><div><div><div><div><div>
</div><div></div><h3 class="jobSectionHeader"><b>Rewards for Heating &amp; Cooling</b></h3><p><b>
Save on services, installations, and updates!</b></p><h4 class="jobSectionHeader"><b>
How it Works:</b></h4><ul><li>
Spend up to $2,500 and get 10% OFF</li><li>
Spend over $2,500 and get $400 OFF</li></ul></div></div></div><div><div><div><div>
</div><div></div><h3 class="jobSectionHeader"><b>Extra Cash</b></h3><p><b>
When you refer a friend, family member, or neighbor.</b></p><h4 class="jobSectionHeader"><b>
How it Works:</b></h4><ul><li>
Receive $10 with the purchase of Star Maintenance Agreement</li><li>
Receive $50 with the purchase of an installation or replacement over $3,500</li></ul></div></div></div><div><div><div><div>
</div><div></div><h3 class="jobSectionHeader"><b>Family Discount</b></h3><p><b>
You can share your employee discount with 1 eligible family member per year.</b></p><h4 class="jobSectionHeader"><b>
How it Works:</b></h4><ul><li>
Get your family member&rsquo;s Name, Address, Phone Number, and Email address &amp; send to info@sixstarhvac.com from your employee email account</li></ul></div></div></div></div><div><h3 class="jobSectionHeader"><b>
Help you and your family save big on home comfort solutions!</b></h3></div></div>

South Glens falls Central School District

<div><p>The district has an anticipated vacancy for a dispatcher.
</p><p><b>DISTINGUISHING FEATURES OF THE CLASS:</b></p>
<p>This is a competitive Civil Service position which requires the applicant to be on a current Civil Service List for School Bus Dispatcher, or be able to complete the required examination. Position provides assistance and support to the Transportation Supervisor. The work is performed under the general supervision of the Transportation Supervisor. In addition, related work shall be assigned as required by the Transportation Supervisor or Central Office Administration.</p>
<p>Reports to: School Business Administrator/Transportation Supervisor</p>
<p>Description:</p>
<ul><li>Establishes and reviews bus routes, trains new drivers, dispatches buses to provide safe and timely transportation to children</li>
<li>Drive bus</li>
<li>Establish bus routes</li>
<li>Call subs when drivers are absent</li>
<li>Train and test new drivers</li>
<li>Check and approve time cards for accuracy</li>
<li>Collect maintenance records from bus mechanics</li>
<li>Collect proper records for bus drivers' folders to comply with the laws of 19A and the state education department</li>
<li>Performs other related duties as assigned</li>
</ul><br>
<b>Civil Service Title:</b> Dispatcher</div>

Dispatcher

Tech24

<p></p><div><p>The Dispatcher is the central hub of communication between the Customer and Technician. The position will require you to answer phone calls, and then communicate effectively with the necessary Technicians in response to the request. The Dispatcher ensures that the appropriate Technician is routed accurately to the correct location at the requested time; ensuring prompt, courteous, and efficient service to all Customers. The ideal Dispatcher must remain calm, clear, and in control at all times. The Dispatcher must be dependable and able to work efficiently in a fast-paced and continuously changing environment.</p><p></p><p><b><br>
Duties</b>:</p><ul><li>
Dispatches service jobs to the technician&rsquo;s board.</li><li>
Routs technician&rsquo;s schedules.</li><li>
Calls customers with appointment times.</li><li>
Provides the highest level of service to the Customer.</li><li>
Professionally communicates the service needed to Customers and Technicians.</li><li>
Distributes calls in a way that maximizes company productivity but with a focus on good departmental fairness.</li><li>
Establishes follow-ups with the department of any jobs that require a return visit.</li><li>
Quickly and efficiently learns the dispatch software in the Company&rsquo;s business system.</li><li>
Provides positive interactions with our Technicians and the administrative staff.</li><li>
Provides back up when the Branch Manager is out of the office.</li><li>
Works rotational on-call as needed.</li></ul><p></p><p><b><br>
Requirements</b>:</p><ul><li>
High school diploma/GED or the equivalent.</li><li>
Minimum of 3 years of dispatching experience.</li><li>
Previous dispatching experience in the HVAC and/or food service industry is a plus.</li><li>
Detailed, dependable and honest professional with the ability to type quickly and accurately.</li><li>
Proficient customer service skills.</li><li>
Excellent verbal and written communications skills.</li><li>
Proficient computer skills.</li><li>
Ability to multitask is a must.</li><li>
Must be motivated, a self-started, and able to follow through on duties and assignments with minimal supervision.</li><li>
Must be able to work rotational on-call as needed.</li></ul><p></p><p><b><br>
Benefits</b>:</p><ul><li>
Top pay for experience</li><li>
Full benefit package including medical, vision, and dental insurance</li><li>
Paid vacation, sick days and holidays</li><li>
401(k) retirement savings plan</li></ul><p></p><p><b><i><br>
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.</i></b></p><p>
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/</p></div><p></p>

Dispatcher - Euless, Texas

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DISPATCHER

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Dispatcher - Euless, Texas