service or work dispatcher

Lonestar Forklift, Inc.

<div>
 
 Lonestar Forklift
 
 is a customer-focused material handling equipment dealership with over 30 years of proven success and numerous branch locations across Texas. Lonestar Forklift offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our customers, providing comprehensive and tailored solutions for unique business needs.
 
 
 With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work. Lonestar Forklift is an integral entity of Leavitt Industrial Group.
 
 
 
 The Opportunity
 
 
 
 
 Lonestar Forklift
 
 is looking for a customer-oriented
 
 Service Dispatcher
 
 to join our team in
 
 Austin, Texas
 
 . As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the requirements of internal and external customers.
 
 
 
 Essential Duties &amp; Responsibilities
 
 
 
 As the Service Dispatcher, your key responsibilities will include:
 
 
 <ul>
 <li>
 Scheduling, coordinating, and assigning jobs to Service Technicians
 </li>
 <li>
 Managing new and ongoing work orders using an ERP system
 </li>
 <li>
 Utilizing the service scheduler to prioritize and schedule appointments
 </li>
 <li>
 Communicating with Service and Parts team members to ensure workloads are optimized, and customer needs are managed proactively
 </li>
 <li>
 Managing incoming job leads using established processes
 </li>
 <li>
 Maintaining professional and effective communication with customers
 </li>
 <li>
 Managing the WIP Report and billing for customers, including reviewing invoice proposals for accuracy
 </li>
 <li>
 Ensuring adherence to safety programs and initiatives, and ensuring incident reports are completed when needed
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 
 
 The ideal candidate will possess the following skills, knowledge, and competencies:
 
 
 <ul>
 <li>
 Previous work experience related to dispatching or scheduling
 </li>
 <li>
 Strong proficiency with MS Office Suite (Word, Excel, Outlook)
 </li>
 <li>
 Excellent organizational skills and planning skills
 </li>
 <li>
 A customer-oriented mindset
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong interpersonal skills, including the ability to work effectively with internal and external customers
 </li>
 <li>
 Ability to prioritize and manage multiple demands in parallel
 
 
 </li>
 </ul>
 
 Benefits &amp; Perks
 
 
 
 Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:
 
 
 <ul>
 <li>
 Comprehensive medical, vision, and dental benefits for you and your dependents
 </li>
 <li>
 Life Insurance, Short Term Disability, and Long Term Disability &ndash; 100% employer paid
 </li>
 <li>
 Employee assistance programs
 </li>
 <li>
 401K matching
 </li>
 <li>
 Ongoing professional development opportunities
 
 
 </li>
 </ul>
 This is an
 
 onsite
 
 role based in
 
 Austin, Texas
 
 .
 
 
 Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
 
 
 #LonestarForklift
</div>

Service Dispatcher

Mill Creek HEating

Company Overview Mill Creek Heating is a trusted, family-owned HVAC company dedicated to delivering high-quality installation, service, and repair. With over 20 years of experience in the industry, we pride ourselves on honesty, dependability, and innovative technology to serve our community effectively.Job Summary We are seeking an energetic and detail-oriented Service Dispatcher to coordinate and manage service requests for our HVAC team. In this vital role, you will ensure efficient scheduling, communication, and dispatching of technicians while maintaining excellent customer service. Pay DOE.Duties<ul><li>Receive incoming service requests via phone, email, or online platforms and accurately document details using data entry skills.</li><li>Schedule and dispatch technicians efficiently using transportation management systems.</li><li>Coordinate with field teams to prioritize urgent repairs and optimize route planning utilizing GPS technologies.</li><li>Communicate clearly with customers, technicians, and vendors through professional phone etiquette and multi-line phone systems.</li><li>Track service progress, update job statuses in transportation management systems, and ensure timely completion of work orders.</li><li>Manage shipping &amp; receiving logistics for parts using warehouse management tools.</li><li>Maintain detailed records of dispatch activities, fleet management data, and service logs to support analysis and continuous improvement.</li></ul>Preferred Qualifications<ul><li>Proven experience in dispatching within the logistics, transportation, or HVAC industry.</li><li>Strong knowledge of transportation management systems.</li><li>Familiarity with GPS mapping tools, and transportation planning software.</li><li>Excellent communication skills with professional phone etiquette and the ability to handle multi-line phone systems effectively.</li><li>Proficient in data entry with high typing accuracy.</li><li>Analytical skills to assess routing options, freight logistics, and supply chain efficiencies.</li><li>Ability to multitask in a fast-paced environment while maintaining attention to detail.</li></ul>Join us at Mill Creek Heating as a Service Dispatcher where your organizational skills and passion for logistics will directly impact our ability to serve customers efficiently!Pay: From $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

WillScot

<div></div><div><div><div><div><div>Date: Jun 10, 2026
</div></div></div></div><div><div><div><div>Location:
Ft. Worth, TX, US, 76119-4222
</div></div></div></div><div><div><div><div>Company: WillScot
</div></div></div></div><div><div><div><div>Req ID: 56148
</div></div></div></div><div><div><div><div><div>At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work&reg; and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here. 
 
As North America&rsquo;s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative ﬂexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
</div><div><div><div><h2 class="jobSectionHeader">
ABOUT THE JOB:</h2>
</div><div>
The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation.
</div></div><div><div><h2 class="jobSectionHeader">
WHAT YOU'LL BE DOING:</h2>
</div><div>
Environment, Health &amp; Safety
<ul><li>Conducts business in compliance with all Environmental Health &amp; Safety Policies.</li>
<li>Conducts periodic safety meetings as well as updating safety documents and logs.</li>
<li>Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments.</li>
<li>Ensures operating standards are conducted; supported by robust training and communication actions</li>
<li>Supervisory Responsibilities</li>
<li>Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable:</li>
</ul>
 Drivers 
 Field Service Techs 
 Set Up Crews 
 Transportation Coordinators 
 Branch Coordinator
<ul><li>This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.</li>
<li>This role owns DOT compliance within an assigned territory</li>
</ul>
Fleet &amp; Efficient Use of Resources
<ul><li>Sets daily/weekly/monthly priorities for the team</li>
<li>Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery &amp; installation profit margin</li>
<li>Schedules and assigns services and maintenance calls supporting customers on rent</li>
<li>Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan</li>
<li>Load level volume with end to end customer communication</li>
<li>Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit</li>
<li>Coordinate employees, or vendors and contractors for timely completion of complex installation and removal</li>
<li>Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees &amp; vendors</li>
<li>Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units</li>
<li>Ensure drivers document damages at retrieval and return</li>
<li>Monitors and documents DVIR and preventative maintenance files</li>
<li>Ensures all daily/weekly/monthly paperwork is completed, recorded and filed</li>
<li>The ability to tracks drivers / venders through digital applications for on time excellence</li>
<li>Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate</li>
<li>Assists Drivers in change of schedule or route issues, when necessary</li>
<li>Communicates with customers to assist in scheduling daily/weekly/month activities</li>
<li>Confirm site readiness, delivery access and permitting</li>
<li>Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties</li>
<li>May manage one or more Branch Administrative employees</li>
<li>Review Drivecam coaching opportunities and take action as necessary</li>
<li>Conducts performance discussions and training</li>
<li>Other duties as assigned</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">EDUCATION AND QUALIFICATIONS:</h2>
</div><div><ul><li>High school diploma, GED, or 3 years of applicable experience</li>
<li>2 years work experience</li>
<li>2 years experience managing one or more employees</li>
<li>OR 1 year of experience with WillScot</li>
<li>MS Office/Excel/Word/Outlook experience</li>
<li>Experience working directly with customers by phone and email</li>
<li>Strong customer service orientation, active listening, excellent oral/written communication</li>
<li>Ability follow direction and meet deadlines in a fast-paced environment</li>
<li>Experience applying creativity to problem-solving</li>
<li>Build sustainable relationships and trust with vendors through open, proactive communication</li>
<li>Ability to effectively manage multiple, changing priorities in a fast-paced environment</li>
</ul>
Preferred Requirements:
<ul><li>3 years logistic experience</li>
<li>Scheduling, route planning and optimization</li>
<li>Familiarity with CRM system or other contact management platform</li>
<li>Salesforce experience</li>
<li>Familiarity with DOT compliance and vehicle telematics</li>
<li>Hours of Service regulations, Electronic Logging Devices, permitting, etc.</li>
<li>Experience working with outside vendors, including pricing and schedule negotiations</li>
</ul>
Personal Characteristics
<ul><li>Lead by example through living our values:</li>
<li>Dedicated to Health &amp; Safety</li>
<li>Committed to Inclusion &amp; Diversity</li>
<li>Driven to Excellence</li>
<li>Trustworthy &amp; Reliable</li>
<li>Devoted to Our Customers</li>
<li>Community Focused</li></ul> 
</div></div></div><div>
 
This posting is for a(n) Existing Position.
 
 
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed. 
 
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! 
 
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.</div> 
</div></div></div></div> 
Job Segment: Payroll, Accounts Payable, Accounts Receivable, CRM, Office Manager, Finance, Technology, Administrative</div>

WS - Dispatcher

California Aeronautical University

<div>This position is only open to current CAU students. 
SUMMARY: The Dispatcher will assist with a wide variety of activities geared toward supporting the scheduling and delivery of flight lessons. This position participates in a busy organization, and helps complete special projects and events as well as day-to-day activities. 
The Evening Dispatcher must uphold the philosophy and mission of the University while instilling a positive and progressive attitude in all students and employees. 
JOB REQUIREMENTS include but are not limited to the following: 
COMPLIANCE:<ul><li>
Responsible for compliance with all local, state, accreditation and federal regulations</li><li>
Ensure completeness, accuracy, and security of campus files, documents and reports</li><li>
Ensure and maintain compliance with all company policies and procedures</li><li>
Responsible for complete and accurate timekeeping</li></ul> 
ESSENTIAL DUTIES:<ul><li>
Greet students, ascertain nature of business, and assist visitors to appropriate person.</li><li>
Answer general questions from students</li><li>
Assists with &ldquo;day of&rdquo; scheduling changes as well as managing &ldquo;stand-by fly list&rdquo; for CAU students.</li><li>
Assists with day-to-day duties of Dispatch desk and Flight Operations.</li><li>
Assists with student communication via email.</li><li>
Work closely with Line Department to ensure efficient operations including fuel orders, tracking oil usage, etc.</li><li>
Ramp In and out of all flight student training activities.</li><li>
Conduct all duties and responsibilities ethically and professionally.</li><li>
Maintain the highest ethical and professional standards in education.</li><li>
Conduct all duties and responsibilities to achieve a win-win situation for students and the University.</li><li>
Possess a mastery of California Aeronautical University history, features, benefits, and program information.</li><li>
Assurance that all FAA required documentation and endorsements are current and available.</li><li>
Broad understanding of FAA requirements for flight training.</li><li>
Closing operation procedures.</li><li>
Other duties as assigned.</li></ul></div>

Dispatch-Student Worker

Viking Fence Co. Ltd

Are you ready to take charge and make a real impact? Join our team as a Sanitation Dispatcher and become a key player in our mission to deliver exceptional service while maintaining the highest standards of efficiency and communication. We're seeking a dynamic individual with a passion for problem-solving and a knack for building positive relationships. This is your chance to be at the forefront of our operations, driving success and fostering a culture of excellence! Key Duties &amp; Responsibilities: Direct oversight of service technicians, pick up &amp; delivery drivers, yard personnel, and shop personnel. Review all paperwork, including manifests and routing tickets, for completion and accuracy. Monitor service levels and deliveries to ensure optimal efficiencies. Recommend measures to improve operational practices and quality of customer care. Collaborate with various departments to ensure excellent communication within the region. Resolve customer service and delivery issues in coordination with other departments. Coordinate asset transfers with Operations Managers at other branches. Analyze and report on operational activities, such as service levels, routing efficiency, labor &amp; overtime, and fuel. Develop and implement standard practices and efficiency in collaboration with the Branch Manager. Interview, select, and develop team of responsive service technicians to achieve customer satisfaction and grow sanitation services. Administer fleet DOT administration, including training, logbooks, inspection &amp; record maintenance. Review, resolve issues, and approve payroll and time off requests in HRIS weekly. Coordinate safety training and initiatives with Safety &amp; HR department. Conduct periodic performance reviews and contribute to employee development. Create and maintain a positive, safe, and effective work environment. Operate a variety of company vehicles. Perform other duties as assigned. Compensation &amp; Benefits Competitive annual salary plus monthly bonus for meeting key objectives. Health, Dental, &amp; Vision Insurance options. Health Savings Account dependent on health plan enrollment with Viking contribution. Voluntary Life/AD&amp;D, STD, Accident and Critical Illness options. Employee Assistance Program. Matching 401(k) Retirement plan. Paid time off and 8 paid holidays per year. Demonstrated experience with multi-stop routing systems and proficiency in dispatch procedures. Minimum of 2 years in a customer service role with a proven track record of excellence. Exceptional attention to detail, efficiency, and organizational skills. Proficiency in using GPS and other routing systems. Disciplined, dependable, and resourceful with a strong work ethic. Outstanding customer service skills with a focus on building positive relationships. Proven ability in team building, fostering collaboration, and contributing to a positive work environment. Strong time management skills and effective prioritization of tasks. Demonstrated decision-making and problem-solving capabilities. Possession of a valid Driver License (Class C). Competency in computer skills, including Microsoft Office and routing/logistics software. Excellent written and verbal communication skills. Experience managing budgets and effectively managing company assets and inventory. Bilingual English &amp; Spanish preferred. Work Environment &amp; Physical Demands: Utilize computer systems extensively for dispatching and coordination tasks, involving prolonged periods of sitting and focused use of visual interfaces. Multi-Tasking: Juggle multiple tasks simultaneously, prioritizing urgent matters in a fast-paced environment. Navigate high-stress situations with composure, making critical decisions under pressure. Occasionally visit construction sites, involving walking, standing, and lifting items weighing up to 30lbs. Apply today! This is your chance to be at the forefront of our operations, driving success and fostering a culture of excellence! Compensation &amp; Benefits Competitive annual salary plus monthly bonus for meeting key objectives. Health, Dental, &amp; Vision Insurance options. Health Savings Account dependent on health plan enrollment with Viking contribution. Voluntary Life/AD&amp;D, STD, Accident and Critical Illness options. Employee Assistance Program. Matching 401(k) Retirement plan. Paid time off and 8 paid holidays per year.

DISPATCHER

Intermountain Home Services

Description: Position Mission: To ensure timely, efficient, and accurate scheduling of field service appointments by managing technician routes, communicating with customers, and resolving conflicts as they arise. Overview: Walker Plumbing Heating &amp; Air is hiring a Dispatcher to be a central coordinator between customers and field teams. You&rsquo;ll assign jobs, adjust schedules in real time, and help the day run smoothly so customers get great service and technicians stay productive. Key Responsibilities: Schedule and dispatch technicians for service, install, and maintenance Utilize the &ldquo;dispatch for dollars&rdquo; philosophy to drive the most positive customer experience and revenue opportunities Monitor real-time changes to routes and adjust accordingly Communicate clearly with customers and techs Track job progress, arrival times, and completions Resolve scheduling conflicts or delays Maintain accurate records in dispatch software Core Competencies: Multitasking: Manages multiple jobs, changes, and phone calls with calm. Attention to Detail: Keeps accurate records and plans ahead. Communication: Coordinates clearly between customers and techs. Problem Solving: Handles conflicts or missed appointments quickly. Time Management: Keeps the day running on time and as planned. Responsiveness: Reacts quickly to changes or urgent jobs. Aligned with Our Shared Values: Excellence: You run a clean board and keep service operations efficient and precise. Integrity: You keep your word to techs and customers and own you. Solution-Oriented: You react quickly to scheduling challenges and keep things moving forward. Collaboration: You serve as the hub between teams and build trust by keeping everyone informed. Innovation: You help refine systems, routes, and communication tools to increase efficiency. Requirements: Qualifications: 1&ndash;3 years of dispatching or administrative experience Familiar with service software or CRM tools Comfortable in fast-paced environments Strong communication and organizational skills Must pass background check and drug screening Why you should work with us: One Team. Relentless Standards. Results That Matter. At Intermountain Home Services (IHS) and its family of brands, we don&rsquo;t just fix pipes and tune HVAC units&mdash;we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that&rsquo;s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence. We empower our brands and our people to win together&mdash;designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren&rsquo;t just part of a company, they&rsquo;re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership. Fair, Flexible, and Performance-Driven Pay Competitive salaries across the board, benchmarked to market Incentive-based pay and commissions for most field and customer-facing roles Company vehicles for field techs, and tool purchase programs to support your craft Benefits That Support the Whole You Paid medical for employees, with affordable family options Vision and dental plans with low premiums HSA and copay plan choices 401(k) with competitive matching: 100% up to 3%, 50% from 3&ndash;5% PTO and 6 paid holidays Career Growth That&rsquo;s Real Paid certifications and tuition reimbursement for eligible roles Leadership development opportunities Career pathing initiatives for every position underway A Culture That&rsquo;s Results-Oriented and Human: You&rsquo;ll be seen, heard, and expected to lead&mdash;at every level. Our leaders are accessible, hands-on, and committed to removing barriers. We work hard, move fast, and support one another like family. What Sets Us Apart: Bold mission. We&rsquo;re building the most respected, scalable home services company in America. Strong brands. People know and trust our names in the communities we serve. Elite standards. We&rsquo;re not here to be average&mdash;we&rsquo;re here to be great. Real opportunity. Whether you&rsquo;re new to the industry or a seasoned pro, you&rsquo;ll find room to grow here. Walker Plumbing Heating &amp; Air is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor. Work Location: In person

Apex Plumbing Solutions INC

At Apex Solutions we are committed to fostering our electricians' professional growth. We understand the value of skills and expertise, which is why we invest in ongoing training and development opportunities tailored to your career goals. We aim at providing a supporting and inclusive work environment allowing you to thrive both personally and professionally. Join us and be part of a team that values your contributions and is dedicated to your success! Why Work for Us Family-Owned Atmosphere: Enjoy a close-knit work environment where you&rsquo;re valued as part of the family, with open communication and support at every level. Cutting-Edge Equipment: Work with the latest innovative technology and a diverse range of machinery, enhancing your skills and efficiency on the job. Community Commitment: Be part of a team that cares deeply about serving the Danville, KY community, making a positive impact on our neighbors and fostering lasting relationships. What We Offer Medical Dental &amp; Vision insurance Long-term and short-term disability insurance Life Insurance 5 days paid vacation 7 paid holidays 401k with 3% company match (option for partial match up to 5%) Career Advancement Opportunities Pay Range: $16/hr to $20/hr, depending on experience Hours: Monday through Friday, 7:00 AM to 5:00 PM (with OT options) Duties/Responsibilities: Take incoming customer calls Dispatch service technicians to job sites Debrief service technicians after completion of each call Forecast workload for technicians Update customer files Create service contract proposals for new customers Maintain maintenance agreements Make customer survey calls Required Skills/Abilities: High school diploma or equivalent 1 year of experience in dispatching or customer service Excellent written and verbal communication skills Strong computer skills, including working in MS Office Highly organized with great attention to detail Geographical knowledge of service area or map reading skills Ability to multi-task Candidates will be required to pass a background check and drug test upon receiving a conditional offer of employment.

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10000 service or work dispatcher jobs Near Me

Service Dispatcher

Service Dispatcher

WS - Dispatcher

Dispatch-Student Worker

DISPATCHER

Service Dispatcher

Service Dispatcher