service or work dispatcher

South Coast Construction Services, Inc.

<div>
 
 
 Company Description
 
 
 
 South Coast Construction Services, Inc. is a general contracting construction management firm specializing in delivering commercial, institutional, and healthcare interior spaces. The company has built comprehensive internal resources to address the unique needs of interior projects, including project management, supervision, estimating, purchasing, work order control, pricing, and scheduling. With a commitment to excellence, South Coast focuses on providing top-tier management and execution for every interior project. By prioritizing efficiency and precision, South Coast delivers exceptional results to its clients.
 
 
 
 
 
 
 Role Description
 
 
 
 The Work Order Dispatcher - JPM is a full-time, on-site role based in Houston, TX. The role involves coordinating and dispatching work orders to the appropriate teams, ensuring schedules are maintained, and providing outstanding customer service. This position requires frequent communication with clients and internal staff to address inquiries, resolve issues, and ensure client satisfaction. The dispatcher will also manage documentation, billing and ensure timely follow-up on all work orders.
 
 
 
 
 
 
 Schedule
 
 
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 6:00 AM to 3:00 PM - Monday through Friday.
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 Some weekend coordination will be required.
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 Travel
 
 
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 Position may include some travel around the Greater Houston area but will be based at our office located at 3235 Fuqua Street, Houston, TX 77047.
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 Duties
 
 
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 Collect previous day dispatches and evaluate current work ticket status.
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 Assess and validate new work orders for distribution.
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 Coordinate daily dispatch operations, including technician routing, job assignment and schedule adjustments.
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 Keep clients up to date with schedule adjustments, lead times and completions.
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 Maintain accuracy of all job details, including reschedules, arrival windows, notes and follow-ups.
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 Order and procure material from suppliers and specialty vendors.
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 Coordinate outside resource material pick-up and deliveries utilizing Warehouse staff, equipment &amp; trucks.
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 Manage and keep track of technician's time or projects for weekly reporting.
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 Capture technicians' hours, material &amp; job cost to bill accordingly.
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 Provide Warehouse inventory distribution and accounting.
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 Provide assistance and support for emergency repairs.
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 Oversee Warehouse fleet services.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
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 Bilingual is a plus.
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 General understanding of construction materials and procedures.
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 Ability to order and procure materials from suppliers.
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 Must be organized due to high volume of on going jobs.
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 Strong communication skills and professional Phone Etiquette with clients and employees.
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 Must be able to communicate clearly with field technicians via phone, text &amp; email.
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 Commitment to delivering excellent Customer Service and fostering Customer Satisfaction.
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 Ability to work efficiently in a fast-paced environment with attention to detail.
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 Proficiency in Microsoft Word, Excel and Outlook.
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 Experience in scheduling and coordinating team tasks is a plus.
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 </ul>
 
 
 
 
 
 Benefits
 
 
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 Health Insurance
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 Dental Insurance
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 Vision Insurance
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 Life Insurance
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 Paid Time Off
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 Profit Sharing
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 </ul>
</div>

Work Order Dispatcher - JPM

Brookside Mechanical Inc.

<div>Take the next step in your administrative career and become a crucial part of a thriving HVAC business by joining Brookside Mechanical Inc. as a full-time CSR / Dispatcher! We need an attentive and organized problem solver to keep our customers happy and our office productive.
When you join us in Manchester, NH, you earn $22.00 - $28.00/hour and receive fantastic benefits and perks like:<ul><li>
Bonus structure</li><li>
Health, dental, and vision insurance</li><li>
Paid holidays</li><li>
A 401(k)</li><li>
Growth opportunities</li><li>
Mentor/apprentice program</li><li>
Employee assistance program</li><li>
Company parties</li><li>
Flexible schedules</li></ul>
Plus, we offer a monthly team lunch, and random employee giveaways! We love what we do, and we need a dedicated person to support us in our mission. If you're the one, apply today! 
QUALIFICATIONS<ul><li>
Experience using ServiceTitan</li></ul>
Preferred Criteria:<ul><li>
2+ years of ServiceTitan experience</li><li>
Some HVAC knowledge</li></ul> 
A DAY IN THE LIFE
Our CSR / Dispatcher usually works from 9:00 am - 5:00 pm, Monday - Friday.
You're a pivotal part of our administrative team, skillfully using ServiceTitan to keep our appointment calendar organized and our technicians moving efficiently. As clients call or message us, you respond in a friendly manner and provide excellent customer service. You answer questions, learn about the client's HVAC needs, and schedule service appointments. By providing excellent administrative support and professional customer service, you directly contribute to our continued growth and success. 
ABOUT US
Our talented team at Brookside Mechanical Inc. has been fostering a culture of authenticity, collaboration, and professional excellence since our founding in 1988. As one of the area's leading heating and air conditioning companies, we're there for all of our customers' needs, from minor maintenance jobs to emergency repair services. We're just as dedicated to our employees as we are to our customers, and we strive to ensure every person feels valued and supported in their role. If you're seeking a career where you're appreciated for completing quality work and growing your skills, join us! 
ARE YOU READY TO JOIN US?
We've made it easy to apply for this customer service role using our initial, mobile-friendly form. Reach out today and take your first step towards becoming a CSR / Dispatcher! 
Please Do not call into the office after applying, We will reach out to you.</div>

CSR / Dispatcher

Hickman Solutions Plumbing Heating Cooling

Here is the finalized, fully updated job posting. These new details make the role highly attractive by highlighting the clear schedule, bonus opportunities, and specific location. It is ready to copy and paste right into Indeed!Job Title: Dispatcher / Customer Service Representative (CSR)Company: Hickman Plumbing Heating CoolingJob Type: Full-TimeLocation: 5666 S 122nd E Ave, Ste B9, Tulsa, OK 74146Pay: $18.00 - $22.00 per hour + Performance BonusesSchedule: Monday &ndash; Friday, 8:00 AM to 5:00 PM (Includes an on-call rotation; overtime available)About UsAt Hickman Plumbing Heating Cooling, we pride ourselves on providing top-notch home services and exceptional customer care to the Tulsa community. We know that our success starts with our team. When you join us, you&rsquo;re not just an employee&mdash;you&rsquo;re a vital part of a growing work family that values integrity, hard work, and having a little fun along the way!We are currently looking for a highly organized and customer-focused Dispatcher / CSR to be the welcoming voice of our company and the strategic mind behind our daily scheduling.The RoleAs our Dispatcher/CSR, you are the crucial link between our customers and our technicians. You will be the first point of contact for homeowners experiencing plumbing or HVAC issues, meaning your empathy, calm demeanor, and problem-solving skills will set the tone for their entire experience. You will manage our technicians' daily schedules, ensuring they are dispatched efficiently to maximize their time, while also finding opportunities to offer maintenance plans and gather glowing customer reviews.What You&rsquo;ll Be Doing<ul><li>Be the Voice of Hickman: Answer incoming calls with a warm, professional, and helpful attitude.</li><li>Schedule &amp; Dispatch: Coordinate and schedule service calls, dispatching the right plumbing or HVAC technician to the right job.</li><li>Route Optimization: Monitor technician locations and map out efficient driving routes to minimize travel time.</li><li>Customer Communication: Keep customers updated on technician arrival times, delays, or any changes to their scheduled service.</li><li>Drive Growth: Maximize every call by offering and selling our maintenance plans, and following up to secure 5-star Google reviews (which you get bonuses for!).</li><li>Data Entry &amp; Management: Accurately enter customer information, job details, and notes directly into Housecall Pro.</li><li>Team Support: Debrief technicians after calls, process payments, and support the management team with daily administrative tasks.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;3 years of experience in customer service, dispatching, or a call center environment. (Experience in plumbing, HVAC, or home services is a huge plus!)</li><li>Language Skills: Bilingual candidates are highly encouraged to apply&mdash;this is a great bonus!</li><li>Tech-Savvy: Comfortable using computers, multi-line phone systems, and navigating dispatch software (experience with Housecall Pro is a major advantage).</li><li>Problem Solver: Ability to think on your feet, prioritize urgent calls, and adapt to a fast-paced, constantly changing schedule.</li><li>Geographic Knowledge: Familiarity with the Tulsa area and local traffic patterns to effectively route technicians.</li><li>Stellar Communicator: Excellent verbal and written communication skills with a knack for de-escalating stressful situations.</li></ul>Why Join Hickman Plumbing Heating Cooling?<ul><li>Competitive Base Pay: $18.00 - $22.00 per hour based on experience.</li><li>Performance Bonuses: Earn extra cash by securing Google reviews and selling maintenance plans!</li><li>Predictable Schedule: Standard M-F, 8-5 hours, with opportunities for overtime and a shared on-call rotation.</li><li>Retirement: 401(k) available starting on Day 1!</li><li>Health Benefits: Comprehensive Health, Vision, and Dental insurance starting on Day 91.</li><li>Time Off: Paid Time Off (PTO) and Paid Holidays.</li><li>Culture: A positive, supportive, and team-oriented work environment with opportunities for growth.</li></ul>How to Apply:If you are a multitasking pro who loves helping people and keeping things organized, we want to hear from you! Click &quot;Apply&quot; to submit your resume and a brief introduction about why you'd be a great fit for the Hickman team.Pay: $18.00 - $22.00 per hourWork Location: In person

CSR/Dispatcher

Salson

<div>Position Description: SalSon is hiring Dispatchers in Manteno, IL<div></div><div> 
About the Role</div><div>
SalSon Logistics is seeking a Dispatcher in Manteno, IL to support our growing operations. This is a critical role within the organization, responsible for ensuring freight moves efficiently, drivers are supported, and service levels are consistently met.</div><div></div><div> 
We are looking for someone who takes ownership, thrives in a fast-paced environment, and is motivated to grow within the company.</div><div></div><div> 
Key Responsibilities</div><ul><li>
Coordinate and dispatch drivers to ensure on-time pickups and deliveries</li><li>
Monitor routes, driver performance, and service levels in real time</li><li>
Communicate effectively with drivers, customers, and internal teams</li><li>
Problem-solve delays, service issues, and route changes quickly and efficiently</li><li>
Optimize routing and load planning to maximize productivity</li><li>
Maintain accurate records in dispatch and transportation systems</li><li>
Ensure compliance with DOT regulations and company policies</li><li>
Schedule Options: Monday- Friday or Sunday- Thursday</li></ul><div>
What We&rsquo;re Looking For</div><ul><li>
Prior experience in dispatch, logistics, or transportation operations</li><li>
Strong communication and decision-making skills</li><li>
Ability to work independently and manage multiple priorities</li><li>
High sense of accountability and ownership</li><li>
Comfortable working in a fast-paced, high-volume environment</li><li>
Experience with TMS systems (TMW, McLeod, or similar) is a plus</li></ul>
Why SalSon<ul><li>
Opportunity to grow your career within a rapidly expanding organization</li><li>
High-impact role with visibility to leadership</li><li>
Team-oriented environment that values accountability and results</li><li>
Stable, long-term opportunity in a critical operation</li></ul><div>
Apply Today If you&rsquo;re ready to take ownership and be part of a team that keeps freight moving, we want to hear from you.</div></div>

DISPATCHER

Ghrasa Laboratory

Overview We are seeking a highly organised and detail-oriented Dispatcher to join our logistics team. The ideal candidate will play a crucial role in coordinating transportation operations, ensuring timely and efficient delivery of goods. This position requires strong analytical skills, excellent communication abilities, and proficiency in various logistics management systems.Duties<ul><li>Manage daily dispatch operations, ensuring optimal routing and scheduling of deliveries.</li><li>Utilise transportation management systems to track shipments and monitor supply chain activities.</li><li>Collaborate with third-party logistics (3PL) providers to facilitate seamless shipping and receiving processes.</li><li>Conduct data entry tasks accurately to maintain up-to-date records of shipments and inventory.</li><li>Perform analysis on logistics performance metrics to identify areas for improvement.</li><li>Communicate effectively with drivers, clients, and suppliers to coordinate delivery schedules and resolve any issues that arise.</li><li>Maintain phone etiquette while handling inquiries and providing exceptional customer service.</li><li>Assist in the training of new staff on systems such as AS400 and SyteLine as needed.</li></ul>Requirements<ul><li>Proven experience in logistics or dispatching roles is preferred.</li><li>Familiarity with transportation management systems and supply chain processes is essential.</li><li>Strong analytical skills to assess data and make informed decisions.</li><li>Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.</li><li>Proficient in data entry with a high typing speed and accuracy.</li><li>Knowledge of shipping &amp; receiving procedures is advantageous.</li><li>Ability to work collaboratively within a team environment while managing multiple priorities effectively. If you are passionate about logistics and have the skills required for this role, we encourage you to apply and become an integral part of our dynamic team!</li><li>Must have ERP and MS Office working experience.</li></ul>Job Type: Full-timeWork Location: In person

Dispatcher/Dispatch Executive

Cool Techs Heating and Air

<div>
 
 $22.00 - $28.00/hour | Winchester, VA
 
 
 
 Cool Techs Heating &amp; Air is a family-owned HVAC company serving the Shenandoah Valley since 2014. We've built our reputation on dependable service, honest communication, and doing the job right.
 
 
 As our Dispatcher / CSR, you'll be responsible for coordinating the daily schedule, communicating with customers, and supporting our technicians to keep operations running smoothly from the first call to the final service.
 
 
 This is a fast-paced, high-impact role that directly affects customer experience and daily operations.
 
 
 
 Benefits
 
 
 
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 Medical Insurance (50% employer-paid) + Dental &amp; Vision
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 Simple IRA with 3% company match
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 Paid Time Off + Paid Holidays
 
 
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 100% Company-Paid Coverage:
 
 
 
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 Long-Term Disability
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 Life/AD&amp;D Insurance ($50K)
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 Accident &amp; Critical Illness
 
 
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 Primary Job Function:
 
 Serve as the central point of coordination for daily service operations by managing and optimizing the schedule, dispatching technicians in real time, and ensuring clear communication between customers and the field team.
 
 
 
 This Role Includes
 
 
 
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 Managing and adjusting the daily service schedule to maintain a full, balanced board
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 Dispatching technicians and monitoring call progress throughout the day
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 Prioritizing calls and making real-time scheduling decisions
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 Answering inbound calls and converting them into booked appointments
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 Making outbound calls (maintenance due, unscheduled customers, follow-ups)
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 Confirming appointments and keeping customers informed of arrival times
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 Handling reschedules, return visits, and customer concerns professionally
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 Ordering parts, tracking availability, and coordinating return visits
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 Maintaining accurate customer records, job notes, and scheduling details
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 Supporting invoicing, timecards, and coordination with accounting
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 Communicating clearly with technicians, management, and customers
 
 
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 This role requires someone who stays organized, proactive, and in control of a fast-moving schedule throughout the day.
 
 
 
 
 Work Hours:
 
 Monday - Friday, 8:00 AM to 4:30 PM (Some overtime as needed)
 
 
 
 Required Qualifications
 
 
 
 <ul>
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 2+ years administrative or office experience
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 Dispatching experience preferred
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 High School diploma or equivalent (minimum)
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 HVAC or related industry experience a plus
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 Strong written and verbal communication skills
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 Comfortable managing high call volume in a fast-paced environment
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 Proficient in Microsoft Office (Word, Excel, Outlook)
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 Knowledge of dispatching software preferred (ServiceTitan experience is a strong plus)
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 Strong prioritization and organizational skills
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 High attention to detail with the ability to follow through
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 Geographical knowledge of the service area is a plus
 
 
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 Candidates will be required to pass a background check and drug screening upon being given a conditional offer of employment
</div>

Service Dispatcher

Service Country

<div>Position Overview:
<div></div><div>
Now Hiring: Customer Service Representative / Seasonal Dispatcher</div><div>
McGee Heating &amp; Air &ndash; Taylors, SC &amp; Easley, SC 
Pay: $16&ndash;$22 per hour (based on experience) 
Job Type: Full-Time | Seasonal</div><div></div><div> 
About McGee Heating &amp; Air</div><div>
McGee Heating &amp; Air is committed to delivering reliable service and building long-standing relationships within our community. As we continue to grow, we are seeking organized and customer-focused individuals to join our team as Customer Service Representatives / Seasonal Dispatchers at our Taylors and Easley locations.</div><div></div><div> 
Key Responsibilities</div><ul><li>
Respond to inbound customer calls with professionalism and courtesy</li><li>
Schedule service appointments and efficiently coordinate technician routes</li><li>
Provide service updates, answer customer questions, and manage follow-up communication</li><li>
Enter accurate notes, appointment details, and updates into the system</li><li>
Maintain daily communication with field technicians to ensure on-time service delivery</li><li>
Support overall office operations during high-volume seasonal periods</li><li>
Contribute to a well‑organized, efficient workflow and positive team environment</li></ul><div>
Qualifications</div><ul><li>
Previous customer service, dispatch, or call center experience preferred</li><li>
Experience with ServiceTitan is a plus (not required)</li><li>
Strong communication and multitasking skills</li><li>
High attention to detail and accuracy</li><li>
Ability to thrive in a fast-paced environment</li><li>
Dependable, professional, and team-oriented</li><li>
Basic computer skills and ability to quickly learn new software</li></ul><div>
Why Join Our Team?</div><ul><li>
Competitive hourly pay based on experience</li><li>
Supportive, team-focused work environment</li><li>
Opportunity for seasonal return or potential long-term growth</li><li>
Work for a company known for integrity, quality, and exceptional customer care</li></ul><div>
Locations</div><ul><li>
Taylors, SC</li><li>
Easley, SC</li></ul><div>
Apply Today</div><div>
If you&rsquo;re dependable, organized, and enjoy helping customers, we&rsquo;d love to hear from you. 
Submit your resume to be considered for this opportunity.</div></div>

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10000 service or work dispatcher jobs Near Me

Work Order Dispatcher - JPM

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